LG iPECS-100 Call Server Solution Manuals

Manuals and User Guides for LG iPECS-100 Call Server Solution. We have 1 LG iPECS-100 Call Server Solution manual available for free PDF download: Feature Description & Operation

LG iPECS-100 Feature Description & Operation

LG iPECS-100 Feature Description & Operation (294 pages)

telephone network

Brand: LG | Category: Server | Size: 1.19 MB

Table of Contents

Revision History
3
Ipecs Release
4
Table of Contents
5
1 Introduction

13
- Manual Application
  13
  - Organization
    13
  - Feature Information
    13
- System Capacities
  13
2 System

16
- Account Code
  16
- Alarm Signal/Door Bell
  17
- Authorization Codes (Password)
  17
- Auto Call Release
  21
  - Agents
    22
    
    Agent Auto Connect/Zap Tone
    22
    
    Agent ID Login/Logout
    23
    
    Agent Queued Calls Display
    26
    
    Agent Automatic Wrap-Up
    27
    
    Agent On/Off Duty W/Reason Code
    28
  - Announcements
    30
  - Auto ACD DND Unavailable Service
    32
  - Calls-In-Queue Routing
    33
  - Calls-In-Queue Page Alert
    33
  - Event Messages
    35
  - Group Mail Box
    36
  - Group Name
    37
  - Incoming Call Routing
    37
  - ACD Caller Controlled ICLID Routing
    38
  - Supervisors
    39
    
    Supervisor Login/Logout
    39
    
    Supervisor Help Response
    40
    
    Dial '574', the Agent Help Code
    40
    
    Dial the Desired ACD Group Number
    40
    
    Press the { HELP } Button
    40
    
    Hook-Flash
    40
    
    Agent Call Monitor
    41
    
    Agent Help Request
    41
    
    Group Status Display
    42
    
    Group Parameter Control
    43
    
    Agent Status Control
    44
  - ACD Statistics Report
    46
- Automatic Pause Insertion
  47
- Automatic Privacy
  48
- Auto Service Mode Control
  49
- Automatic System Daylight Savings Time
  51
- Battery Back-Up, Memory
  51
- Call Forward
  52
- Call Forward, Preset
  55
- Call Park
  57
- Call Pick-Up
  58
  - Directed Call Pick-Up
    58
  - Group Call Pick-Up
    59
  - Pick up Group Call Pick-Up
    60
- Auto Call Recording
  61
- Call Transfer
  62
  - Call Transfer, Station
    62
  - Call Transfer, CO/IP
    63
  - Call Transfer, Voice Mail
    64
- Call Waiting/Camp-On
  65
- CO/IP Access
  66
- CO/IP Call Time Restriction
  69
- CO/IP Queuing
  69
- Conference
  70
  - Conference Room
    70
  - Multi-Party Voice Conference
    72
  - Press the { HOLD } Button
    73
  - Unsupervised Conference
    74
  - Conference Group
    75
- Customer Site Name
  77
- Data Line Security
  78
- Delayed CO/IP Ring
  78
- Delayed Auto Attendant
  79
- Diagnostic/Maintenance
  80
- Dial-By-Name
  80
- Dial Pulse to Tone Switchover
  82
- Dialing Restrictions
  82
  - Class of Service
    82
  - Day/Timed & Night Station COS
    85
  - Temporary Station Cos/Lock
    86
  - Walking COS
    87
- Differential Ring
  89
- DND (Do Not Disturb)
  90
- Door Open
  91
- Emergency Call
  93
- Executive/Secretary Forward
  93
- External Auto Attendant/Voice Mail
  95
  - AA/VM Group
    95
  - In-Band (DTMF) Signaling
    95
  - SMDI (Simplified Msg Desk Interface)
    96
  - Voice Mail Box Translation
    98
- Flexible Numbering Plan
  99
- Headset Compatibility
  99
- Hold
  101
  - Hold Preference
    101
  - Hold Recall
    101
  - Exclusive Hold
    102
  - System Hold
    103
  - Automatic Hold
    104
- Hot Desk
  105
- ICLID Call Routing
  106
- In-Room Indication
  107
- IP Bridge Mode
  108
- IP System DECT
  109
- IP Fax Relay, T.38 Support
  109
- IP Trans-Coding
  110
- LNR (Last Number Redial)
  111
- LCR (Least Cost Routing)
  112
- Linked Station Pairs
  114
- LBC (Loud Bell Control)
  115
- Mobile Extension
  116
- Multiple Language Support
  117
- Multiple Voice Mailbox Support
  118
- MOH (Music-On-Hold)
  119
- Network Management System
  120
- Network Security & Priority
  121
- Pre-Defined & Custom Text Display Messages
  122
- Redundant System Processor
  125
- Programming NUMBERING PLAN
  126
- Ringing Line Preference
  127
- SIP Extension Service
  128
- Speed Dial
  129
  - Display Security
    129
  - Speed Dial Pause Insertion
    130
  - Station Speed Dial
    130
  - System Speed Dial
    133
  - System Speed Zone (Groups)
    136
- Station Call Coverage
  137
- Station Groups
  138
- SMDR (Station Message Detail Recording)
  141
  - Call Cost Display
    141
  - SMDR Call Records
    142
  - Lost Call Recording
    142
- System Admin Programming
  147
  - Keyset Administration
    147
  - Multi-Level Admin Access
    147
  - Web Administration
    148
  - Web User Manual
    150
- System Networking
  150
  - Centralized Control TNET
    150
  - Distributed Control Network
    151
    
    Net Call
    152
    
    Net Transfer
    153
    
    Identification Service
    154
    
    Call Completion
    154
    
    Call Offer
    155
    
    Net Conference
    156
    
    Message Waiting Indication (MWI)
    157
    
    Net Call Forward - Unconditional
    158
    
    Net Call Forward - Busy
    159
    
    Net Call Forward - no Answer
    160
    
    Net Call Forward - Busy / no Answer
    160
    
    CO Transit-In
    161
    
    CO Transit-Out
    162
    
    BLF Presentation
    163
    
    Do-Not-Disturb (DND)
    164
    
    CAS) Attendant Call
    164
    
    Centralized Voice Mail
    165
    
    Paging to Networked System
    165
- Traffic Analysis
  166
  - Traffic Analysis, Attendant
    168
  - Traffic Analysis, Call Reports
    169
  - Traffic Analysis, H/W Usage
    170
  - Traffic Analysis, CO/IP Reports
    171
- Universal Night Answer (UNA)
  172
- VMIM/VSF Integrated Auto Attd/Voice Mail
  173
  - VMIM/Vsf
    173
  - VMIM/VSF-Auto Attendant
    173
  - VMIM/VSF Voice Mail
    176
    
    Message Storage
    176
    
    Message Retrieval
    177
    
    Remote Message Retrieval
    179
    
    Message Retrieval Options
    180
    
    E-Mail Notification
    181
    
    Voice Mail Back-Up Station
    182
    
    Voice Mailbox Settings
    182
    
    Call Forward from VM
    184
    
    Outbound Message Notification
    184
  - System Voice Memo
    186
- Wake-Up Alarm
  187
- Zone Holiday Assignment
  189
- Zone Call and Connection Number Limit
  191
  - Zone Outgoing CO Call Number Limit
    191
  - Inter Zone Connection Number Limit
    192
- System Call Routing
  193
- Co Call Rerouting
  194
- Outgoing Mailbox Destination
  194
- Remote Control with Mobile Extension
  195
3 Intercom

197
- Direct Station Select/Busy Lamp Field (DSS/BLF)
  197
- Intercom Call (ICM Call)
  197
- Intercom Call Hold
  198
- Intercom Caller Controlled ICM Signaling
  199
- Intercom Lock-Out
  200
- Intercom Step Call
  201
- Intercom Tenancy Group
  201
- Intercom Transfer
  202
- Message Wait/Call Back
  204
  - CLI Message Wait
    204
  - Short Message Service (SMS)
    206
  - Station Message Wait/Call Back
    208
  - Message Wait Reminder Tone
    211
- Paging
  211
  - Internal/External & All Call Page
    211
  - Meet Me Page Answer
    214
4 Co/Ip

217
- Auto Fault Detection and Recovery
  217
- CO Line Flash
  217
- CO/IP Line Groups
  218
- CO/IP Line Preset Forward
  219
- CO/IP Ring Assignment
  220
- CO Line Release Guard Time
  221
- CO Ring Detect
  221
- Direct Inward Dial (DID)
  222
- Direct Inward System Access (DISA)
  224
- DTMF Signal Sending
  226
- IP Address Dialing
  226
- IP Trunking
  227
  - V4 Service
    227
  - SIP Service
    228
- IP WAN Dialing after Answer
  229
- ISDN (Integrated Service Digital Network)
  229
  - ISDN AOC (Advice of Charge)
    230
  - Calling/Called Party Identification
    230
  - Keypad Facility
    232
  - Multiple Subscriber Number (MSN)
    233
- ISDN Supplementary Services
  235
  - ISDN Call Deflection
    235
  - ISDN Malicious Call ID Request
    235
- Private Line
  236
5 Ipecs Phone

238
- Answering Machine Emulation
  238
- Auto Called Number Redial (ACNR)
  239
- Auto Release of [Speaker]
  240
- Automatic Speaker Select
  241
- Back Ground Music
  241
- Call Log Display
  243
- CO Line Name Display
  244
- DID Call Wait
  244
- DND - One Time DND
  245
- Flex Button Direct Speed Dial Assignment
  246
- Flexible LED Flash Rates
  247
- Group Listening
  248
- Station Individual Call Routing (ICR)
  248
- Intercom Signaling Mode
  250
- Mute
  251
- Off-Hook Signaling
  252
- On-Hook Dialing
  253
- Prime Line Immediately/Delayed
  254
- Ring Tone Download
  255
- Save Number Redial (SNR)
  256
- Silent Text Message
  257
- Speakerphone
  258
- Station Flexible Buttons
  259
- Station Relocation
  260
- Station User Programming & Codes
  261
- Two-Way Record
  266
- Voice over
  266
- Serial DSS
  268
6 Attendants

270
- Active CPU (MFIM) Display
  270
- Alternate Attendant
  271
- Attendant Positions
  272
- Attendant Recall
  272
- Attendant Station Program Codes
  273
- Cabinet Alarm
  276
- Call Forward, Attendant
  277
- Call Forward CO/IP Off-Net
  278
- Call/Queuing
  279
- DSS Consoles
  281
- Disable Outgoing CO/IP Access
  284
- DND Override
  285
- Emergency Call Attendant Alert
  285
- Ez-Attendant
  286
- Feature Cancel
  287
- Intrusion
  288
7 Slt

291
- Broker Call
  291
- Howler Tone
  292
- SLT Message Wait Indication
  293
- SLT Name Entry
  294

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