Table of Contents Emergency Services and Safety Precautions………………….…..2 Muting a Call…....…..…………………..………………………26 Getting to know your 7000 Series handset……………………..…..3 Do Not Disturb……………….………………………………………..…27 Familiarise yourself with its features……………………………..3 Handset keys……………………………..........5 User Programming…………….………………………………………28 Saving your name to your phone………………………………..29 General Functions………………………………………………..……...7 Storing personal speed dials……………………………………….30 Making and Answering Calls………………........8 Character Entry Charts……………………………………………..31 Making and Answering an External Call……………………………..8...
Service The 7024LD digital telephones contain no user-serviceable parts. LG recommend that your 7024LD digital telephone is serviced or repaired by an LG authorised service centre Note: Information contained within this document is subject to change without prior notice. E&OE...
Getting to know your 7024LD Phone Familiarise yourself with its features Handset Contains a microphone and speaker to allow the user to speak to another party Dial Pad Alpha-numeric keypad used to dial numbers and when storing speed dial numbers and names to memory Headset Port Used for connection of a...
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Getting to know your 7024LD Phone Your digital telephone’s keys (1) Speaker Key This is for activating the phone’s speaker whilst on hook. Useful when using a headset or if you wish to speak hands free. Red LED illuminated if off-hook without lifting the receiver.
Getting to know your 7024LD Phone Familiarise yourself with its features 3 Line, 48 Characters Displays inbound/outbound Trasnfer/PGM call information. Displays Used for performing a information based on user transfer or user actions programming Flexible Buttons Context Sensitive Keys Used for storing speed These keys will perform dials and features as well different functions based...
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Getting to know your 7024LD Phone Your digital telephone’s keys (7) Call Back This key is used for leaving a message wait notification at a busy or unanswered station or for answering a message wait notification at your own station. (8) DND/FWD (8) (7) Dual purpose key.
GENERAL FUNCTIONS • Making and Answering External Calls • Making and Answering Internal Calls • Placing an Internal/External Call on Hold • Retrieving an Internal/External Call on Hold • Parking a Call • Retrieving a Parked Call • Call Forward •...
General Functions Fig.1 Making and Answering calls ______________________ SUN MON TUE WED THU FRI SAT Always ensure that external parties are informed if you 2004 11 12 15 16 04/21 18 19 22 23 intend to record a call. 25 26 29 30 ______________________ 01321876543...
General Functions Fig.3 Making and Answering an internal call ________________________ SUN MON TUE WED THU FRI SAT You can make an internal call in the following ways: 2004 11 12 15 16 04/21 18 19 22 23 1. Lift the receiver and dial an extension number. 25 26 29 30 ________________________...
General Functions Placing and External/Internal Call on hold Fig.6 Whilst connected to another party (internal or external) ________________________ press the button. SUN MON TUE WED THU FRI SAT 2004 A line key will be flashing to indicate that you have an 11 12 15 16 04/21...
General Functions Parking a Call Fig.7 1. Whilst connected to an external party press the ________________________ button, dial a Park Location (601-619) or press a SUN MON TUE WED THU FRI SAT flexible button labelled as Park and hang up. 2004 11 12 15 16...
General Functions Call Forward It is possible to forward you phone in a number of ways. The options available are: 0 – Follow-Me (To forward calls from your extension to a temporary location. The forward is activated at the temporary location). 1 –...
General Functions DDI Call Waiting ________________________ SUN MON TUE WED THU FRI SAT If enabled, you will be able to see if you have a DDI 2004 11 12 15 16 04/21 18 19 22 23 call waiting whilst engaged in another call. 25 26 29 30 ________________________...
General Functions Fig.11 Call Wait (Camp On) ________________________ SUN MON TUE WED THU FRI SAT 1. Dial an internal number 2004 11 12 15 16 04/21 18 19 22 23 25 26 29 30 2. Get busy notification (Fig.11 shows what you will ________________________ BUSY : ANDY see in the display of your 7016/24D digital telephone).
General Functions Fig.13 Call Pickup (Directed) 1. Press under PICKUP or dial 7 followed by ________________________ the extension number of the station that is ringing SUN MON TUE WED THU FRI SAT 2004 11 12 15 16 04/21 18 19 22 23 2.
General Functions Fig.15 Transfer (Screened) ________________________ 1. Whilst connected to a caller press the button SUN MON TUE WED THU FRI SAT under TRANS. 2004 11 12 15 16 04/21 18 19 22 23 25 26 29 30 2. If you are transferring an internal call your display ________________________ HOLDING : ANDY will look as in Fig.15...
General Functions Using Speed Dial Numbers Fig.17 1. Press the button twice ________________________ 2. Your display will appear as in Fig.17 SUN MON TUE WED THU FRI SAT 2004 3. Select the option you require by dialling 1, 2 or 3 11 12 15 16 04/21...
General Functions Fig.19 Queuing for an Outside Line ________________________ SUN MON TUE WED THU FRI SAT 1. If no external lines are available when you attempt 2004 11 12 15 16 04/21 18 19 22 23 to make an outside line you will receive busy tone 25 26 29 30 ________________________...
General Functions Making a Page ________________________ 1. Dial the required paging code (see the list of codes SUN MON TUE WED THU FRI SAT on page 55) 2004 11 12 15 16 04/21 18 19 22 23 2. Your display will look as in Fig.21 25 26 29 30 ________________________...
General Functions Conference Call It is possible whilst on a call to set up a conference consisting of up to 6 parties. You will need a flexible ________________________ button assigned as CONFERENCE. SUN MON TUE WED THU FRI SAT 2004 1.
General Functions Last Number Redial/Redial 1. Press under REDIAL. ____________________________ a) The display of you 7024LD Digital Handset will DIALED CALLS appear as in Fig.23 01234567890 01987654321 2. Use the User Navigation button as described on page 3 to find the number you require. 3.
General Functions Saved Number Redial It is possible to save a number that you have dialled whilst connected to the external party. ________________________ SUN MON TUE WED THU FRI SAT 2004 11 12 15 16 04/21 1. Press the button twice whilst connected to the 18 19 22 23 25 26...
General Functions Fig.25 Messaging Leaving a Message Wait Notification ________________________ SUN MON TUE WED THU FRI SAT It is possible to inform a called party (Internal) that you 2004 11 12 15 16 have tried to contact them). 04/21 18 19 22 23 25 26 29 30...
General Functions Answering a Message Wait Notification When somebody has left you a notification as described on the previous page your display will ________________________ appear as in Fig.27. SUN MON TUE WED THU FRI SAT 2004 11 12 15 16 04/21 If a Voice Message has been left the display will show 18 19...
General Functions Muting a Call Whilst on a live call you may mute your Microphone so as the called or calling party cannot here any ________________________ transmission from your telephone. SUN MON TUE WED THU FRI SAT 2004 11 12 15 16 04/21 18 19...
General Functions Do Not Disturb (DND) You may place your telephone in DND when idle or when receiving calls. ________________________ SUN MON TUE WED THU FRI SAT IDLE 2004 11 12 15 16 04/21 18 19 22 23 1. Press 25 26 29 30 ________________________...
User Programming Saving your name to your phone Fig.29 This enables colleagues to identify you by your name instead of you extension number (Fig.29). You can ________________________ store you name in one of two ways: SUN MON TUE WED THU FRI SAT 2004 11 12 15 16...
User Programming Storing Personal Speed Dials It is possible for you to store numbers that you use regularly to your personal speed dial directory. • Press the button. • Press the button. • The screen will show the next available speed dial that can be programmed (Dial 001 for example) •...
User Programming Character Entry Chart – For Navigation Button menu entries Please follow the chart below when entering characters. Use the relevant button to enter numbers. For a space use on the navigation button. A - 2 D - 3 G - 4 B - 22 E - 33...
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User Programming Character Entry Chart Please follow the chart below when the user guide specifies. A - 21 D - 31 . - 13 B - 22 E - 32 1 – 10 C - 23 F - 33 2 - 20 3 - 30 G - 41 J - 51...
User Programming Storing information under a flexible button Flexible buttons can be programmed as line, extension, feature or speed dial buttons. ________________________ To assign a feature to a flexible button follow the SUN MON TUE WED THU FRI SAT 2004 11 12 15 16 instructions below:...
1. Ez MENU 1.1 DIALLED CALLS 1.2 RECEIVED CALLS 1.3 SPEED DIAL 1.4 CALL FORWARD 1.5 ABSENT MESSAGE 1.6 PAGE 1.7 DO NOT DISTURB 1.8 WAKE UP 7024LD User Guide | Navigation Button - Ez MENU 35...
Ez MENU Dialled Calls This option allows you to see the last 10 dialled numbers. ________________________ To access follow the instructions below: DIALED CALLS 01234567890 01987654321 01444444444 1. Select MENU option by pressing 01333333333 2. Press OK to select option 1 – Ez MENU. BACK DETAIL SEND...
Ez MENU Received Calls This option allows you to see the last 10 received DDI ________________________ calls. RECEIVED CALLS 01234567890 To access follow the instructions below: 01987654321 01444444444 01333333333 1. Select MENU option by pressing BACK DETAIL SEND 2. Press OK to select option 1 – Ez MENU. 3.
Ez MENU Speed Dial This option allows you access various speed dial numbers. ________________________ To access follow the instructions below: 1.DIAL BY STA SPD 2.DIAL BY SYS SPD 3.DIAL BY ICM NAME 4.DIAL BY STA SPD NAME 1. Select MENU option by pressing 5.DIAL BY SYS SPD NAME 2.
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Ez MENU Fig.34 Call Forward ____________________________ This option allows you to implement a call forward to your 1.UNCOND.FW 6.OFFNET-NO ANS handset. See page 10 for a list of Forward Types. 2.BUSY FWD 7.IN-CO OFF NET 3.NO ANS FWD 0.FOLLOW ME To access follow the instructions below: 4.BUSY/NO ANS #.CANCEL FWD...
Ez MENU Absent Message This option allows you to implement a call forward to your ____________________________ handset. See page 90 for a list of Messages. 01.LUNCH RETURN AT HH:MM 02.ON VACATION To access follow the instructions below: 03.OUT OF OFFICE HH:MM 04.OUT OF OFFICE MM:DD 05.OUT OF OFFICE ENTER MESSAGE NO...
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Ez MENU Page This option allows you to implement a call forward to your ____________________________ handset. See page 10 for a list of Forward Types. 1.INTERNAL 6.EXT ALL 2.INT ALL 7.ALL (INT+EXT) To access follow the instructions below: 3.EXT ZONE 1 4.EXT ZONE 2 5.EXR ZONE 3 1.
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Ez MENU Do Not Disturb This option allows you to place your handset in a state of ________________________ Do Not Disturb. SUN MON TUE WED THU FRI SAT 2004 To access follow the instructions below: 04/24 ________________________ STATION IN DO NOT DISTURB 1.
Ez MENU Wake Up This option allows you to set an alarm as a reminder for a ________________________ meeting or important appointment. SUN MON TUE WED THU FRI SAT 2004 To access follow the instructions below: 04/24 ________________________ STATION IN DO NOT DISTURB 1.
2. PHONE BOOK 2.1 NEW ENTRY 2.2 SEARCH BY NAME 2.3 SEARCH BY NUMBER 2.4 SEARCH BY GROUP 2.5 EDIT CO ACCESS CODE 2.6 DELETE ALL ENTRY 7024LD User Guide | Navigation Button - Phone Book 44...
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Phone Book Phone book is an on-board contact manager. The pages that follow describe how to administer this application. NEW ENTRY New Entry NAME TYPE This option allows you to create a new contact record. CO CODE : Follow the instructions below: NUMBER : GROUP UPPER...
Phone Book Edit Entry This option allows you to edit a contact record. Follow the instructions below: RESULTS 005 : CRAIG 1. Select MENU option by pressing 2. Use to scroll down and select option 2 – PHONE OFFICE 01234987654 UPPER EDIT SEND...
Phone Book Search by Name This option allows you to search for a contact record by name. 1. Select MENU option by pressing 2. Use to scroll down to option 2 – PHONE BOOK and press OK. 3. Use to scroll down to option 2 – SEARCH BY NAME and press OK. 4.
Phone Book Edit CO Access Code You do not need to change any settings here as the system will automatically enter the correct access code for an outside line. Delete All Entry This option allows you to delete all contact record data (BE VERY SURE YOU WISH TO DO THIS BEFORE PROCEEDING!).
Schedule This is an on-board scheduling application. The following pages show you how to manage the application. SCHEDULE ADD Schedule ADD/DEL/EDIT DATE : 2004/11/25 (THU) TIME : [PM] 12:20 This option allows you administer schedule entries: REPEAT : NONE ALARM: NONE TEXT : UPPER...
Schedule Find Schedule This option allows you to search for a scheduled item. 1. Select MENU option by pressing 2. Use to scroll down to option 3 – SCHEDULE and press OK. 3. Use to scroll down to option 2 – FIND SCHEDULE and press OK. 4.
Schedule View Alarm Schedule This option allows you to view all scheduled alarms. 1. Follow instructions for Find Schedule selecting option 4 – VIEW ALARM SCHEDULE at point 2. Your alarm schedule will be displayed. Delete All Schedule This option allows you to delete all scheduled items. 1.
Customise Change Language This option allows you to switch your display to a second language if it has been setup by a qualified system administrator. 1. Select MENU option by pressing 2. Use to scroll down to option 4 – CUSTOMISE and press OK. 3.
Customise Ring Type This option allows you to change the ring type of your ____________________________ 7024LD digital telephone for incoming internal and external 1.ICM RING calls. 2.ICM MELODY 3.CO RING 1. Select MENU option by pressing 4.CO MELODY 2. Use to scroll down to option 4 –...
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Customise Speaker/Headset This option allows you to set your 7024LD digital telephone ____________________________ up to utilise a headset. 1.CHANGE LANG 6. BRIGHT LEVEL 2.REGISTER NAME 1. Select MENU option by pressing 3.RING TYPE 4.SPKR/HEADSET 5.E-MIC HEADSET 2. Use to scroll down to option 4 – CUSTOMISE and SELECT SPEAKER/HEADSET press OK.
Customise Bright Level This option allows minor changes to the brightness or the LCD of your 7024LD Digital Telephone. 1. Select MENU option by pressing 2. Use to scroll down to option 4 – CUSTOMISE and press OK. 3. Use to scroll to option 6 –...
Setting Enblock Mode This option changes the dialling style of your phone to be ____________________________ more like a mobile. If you use this option you will dial the 1.ENBLOCK MODE number before it is dialled. In default a number is dialled as 2.STATION COS 3.PASSWORD digits are pressed.
Setting Station COS COS refers to the types of numbers that you are able to ____________________________ dial from your extension 1.TEMPORARY COS 2.WALKING COS There are two options: TEMPORARY – effectively ‘locks’ your extension preventing other users from making unauthorised calls. BACK EXIT WALKING –...
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Setting Password This option allows you to set a valid authorisation code. ____________________________ This is often required for various features as per the 1.ENBLOCK MODE previous page. 2.STATION COS 3.PASSWORD 1. Select MENU option by pressing 4.SPEED PGM 5.ANSWER MODE 2.
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Setting Speed Programme This option allows you programme personal speed dials. ________________________ 1. Select MENU option by pressing SUN MON TUE WED THU FRI SAT 2004 2. Use to scroll down to option 5 – SETTING and press 04/24 _______________________ ENTER SPD BIN NO (000) 3.
Setting Answer Mode This option allows you alter the way that your 7024LD will ____________________________ ring on inbound internal calls. 1.ENBLOCK MODE 2.STATION COS The three options are: 3.PASSWORD 4.SPEED PGM 1 – Handsfree (H): 3 short bursts of tone followed by full 5.ANSWER MODE handsfree conversation.
Voice Mail This option allows you to quickly check whether you have voice messages Internal Voice Mail This option allows you to see how many voice messages have been left on the integral voice messaging card. 1. Select MENU option by pressing 2.
Menu Tree – Long Version [1] RING [3] AUTH / MOBILE EXTN [6] ANNOUNCEMENT 1.1 TYPE 3.1 AUTH REGISTER 6.1 REC USER GREETING 1.2 ANSWER MODE 3.2 AUTH CHANGE 6.2 LISTEN TIME/DATE 1.2.1 HANDSFREE (H) 3.3 REG MOBILE-EXT 6.3 LISTEN STA NUMBER 1.2.2 TONE (T) 3.4 ACTIVE MOBILE-EXT 6.4 LISTEN STA STATUS...
1. RING TYPE 1.2 ANSWER MODE 1.3 SMS MSG DISPLAY 1.4 ENBLOCK MODE 1.5 SMS/NOTICE DISPLAY 1.6 SCROLL SPEED 1.7 EAR-MIC HEADSET 1.8 ICM RING 1.9 CO RING 7024LD User Guide | Menu Tree - Ring 67...
Ring Type 1. Press the button and select option [1] RING followed by option [1] TYPE. (Your display should look as ________________________ per Fig.50). SUN MON TUE WED THU FRI SAT 2004 2. The screen shows the current active ring 04/24 3.
Ring Enblock Mode See page 55 for more details on this option and how to change it. SMS/Notice Display Reserved for future development Ear-Mic Headset See page 52 for more details on this option and how to change it. ICM Ring See page 51 for more details on this option and how to change it.
COS – Class Of Service COS Down See page 56 for details on Temporary COS COS Restore This option returns your phone to normal service, taking off ________________________ the lock applied above. SUN MON TUE WED THU FRI SAT 2004 1.
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3. AUTH CODE MOBILE EXTENSION AUTH CODE REGISTER 3.2 AUTH CODE CHANGE 3.3 REGISTER MOBILE EXTENSION 3.4 ACTIVATE MOBILE EXTENSION 7024LD User Guide | Menu Tree – Auth Code/Mobile Extension 72...
Authorisation Code/Mobile Extension Auth Code Register See page 57 for more details on this option and how to change it. Auth Code Change See page 57 for more details on this option and how to change it. 7024LD User Guide | Menu Tree - Authorisation Code/Mobile Extension 73...
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Authorisation Code/Mobile Extension Fig.52 Register Mobile Extension ________________________ This feature allows to set your mobile or other valid SUN MON TUE WED THU FRI SAT 2004 telephone number to receive DDI calls simultaneously to 04/24 your desk phone. ________________________ 1. Press the button and select option [3] MOBILE EXT TEL.
4. WAKE UP TIME / CONFERENCE ROOM 4.1 SET WAKE UP TIME 4.2 WAKE UP DISABLE 4.3 ACTIVE CONF-ROOM 4.4 DEACTIVE CONF-ROOM 7024LD User Guide | Menu Tree – Wake Up Time/Conference Room 75...
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Wake Up Time/Conference Room Set Wake Up Time See page 40 for more details on this option and how to change it. Wake Up Disable See page 40 for more details on this option and how to change it. 7024LD User Guide | Menu Tree - Wake Up Time/Conference Room 76...
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Wake Up Time/Conference Room Activate Conference Room Conference Room allows external callers to dial into a ________________________ multi-party conference. As a user you can set up and SUN MON TUE WED THU FRI SAT 2004 deactivate a conference room. 04/24 1.
5. MESSAGE SET PRE-SELECTED MESSAGE 5.2 SET CUSTOM MESSAGE 7024LD User Guide | Menu Tree - Message 78...
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Message Set Pre-Set Message See page 37 for more details on this option and how to change it. Set Custom Message By selecting option 00 above you will chose your own ________________________ personal message. You set you own message as below: SUN MON TUE WED THU FRI SAT 2004 1.
6. ANNOUNCEMENT 6.1 RECORD USER GREETING 6.2 LISTEN TO TIME/DATE 6.3 LISTEN TO STATION NUMBER 6.4 LISTEN TO STATION STATUS 6.5 RECORD PAGE MESSAGE 6.6 ERASE USER GREETING 6.7 ERASE PAGE MESSAGE 7024LD User Guide | Menu Tree - Announcement 80...
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Announcement Record User Greeting If you have permission you may record a greeting that users will hear based on a forward type set on your extension. (See page 10 for Call Forward Settings). 1. Press the button and select option [6] ANNOUNCEMENT followed by option [1] REC USER GREETING.
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Announcement Listen to Station Number To check your station number: 1. Press the button and select option [6] ANNOUNCEMENT followed by option [3] LISTEN STA NUMBER. 2. You will then hear a system message telling you the number of your station. Listen to Station Status To listen to your current status (Station Number, COS, Call Forwards): 1.
Announcement Erase User Greeting To erase your personal greeting: 1. Press the button and select option [6] ANNOUNCEMENT followed by option [6] ERASE USER GREETING. 2. Your personal greeting will be erased. Erase Page Message To erase your page message: 1.
7. SUPPLEMENTARY LCD LANGUAGE DISPLAY 7.2 MPB VERSION DISPLAY 7.3 BGM 7.4 REGISTER STATION NAME 7.5 SPEAKER/HEADSET 7.6 HEADSET RING MODE 7.7 WTU STA NUM RCVR 7.8 SERIAL NUMBER 7.9 PC-PHONE LOCK KEY 7024LD User Guide | Menu Tree - Supplementary 84...
Supplementary LCD Display Language See page 52 for more information on this options and how to change it. MPB Version Display This allows you to the level of software that your system is ________________________ running. SUN MON TUE WED THU FRI SAT 2004 1.
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Supplementary You can chose to listen to background music through your ________________________ handset. There are 11 possible music sources. You should SUN MON TUE WED THU FRI SAT 2004 check with a qualified system administrator for details of 04/24 which sources are active. ________________________ SELECT BGM SRC (00-11) 1.
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Supplementary Register Station Name See page 29 for more information on this option and how to change it. Speaker/Headset Mode See page 54 for more information on this option and how to change it. 7024LD User Guide | Menu Tree - Supplementary 87...
Supplementary Headset Ring Mode To complement the above setting you can chose whether ________________________ your headset, your phone or both devices ring on inbound SUN MON TUE WED THU FRI SAT 2004 calls. 04/24 1.Press the button and select option [7] ________________________ SELECT BGM SRC (00-11) SUPPLEMENTARY followed by option [6] HEADSET RING...
Supplementary Serial Number Fig.59 This is only required when advanced features need to be ________________________ activated (VoIP, CTI, IP Phones, PC Attendant) SUN MON TUE WED THU FRI SAT 2004 1.Press the button and select option [7] 04/24 SUPPLEMENTARY followed by option [8] SERIAL ________________________ KEY:020014F800060402 NUMBER.
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USER PROGRAMMING CODES PRE SET MESSAGES GLOSSARY INDEX 7024LD User Guide | Miscellaneous 90...
User Programming Codes Codes for programming Flexible Buttons Precede all of these codes by pressing the button. Differential Ring: 11 Listen to Station Status: 64 Enblock Mode: 14 Record Paging Message: 65 SMS Notice/Display: 15 Erase User Greeting: 66 Headset Port On/Off: 17 Erase Paging Message: 67 ICM Ring Tone: 18 LCD Language Change: 71...
Preset Messages Preset Messages Preset messages that can be left in the display of your handset are as follows 00 PERSONAL/CUSTOMISABLE Message. 01 LUNCH, RTN HH:MM – Use this message if you are away from your desk at lunch. The internal calling party will see this message on their display when the call you.
Glossary Glossary Liquid Crystal Display Direct Dial Inward – Allows an external callers to be routed directly to your extension, bypassing reception Hunt Group Feature to allow a number of extension to be group together to answer inbound calls. Used in call centres.
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Glossary IPLDK IP enabled, LG Digital Keysystem Background Music. You may select a number of different music sources to play through your handset. Main Processor Board. The ‘brains’ of the phone system. MPB contains all system software and controls all system functions.