Installation Guide Network Camera WV-SC386/WV-SC386E Model No. Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use. The model number is abbreviated in some descriptions in this manual.
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See www.dtsc.ca.gov/hazardouswaste/perchlorate/ operable. • To prevent fire or electric shock hazard, do not expose this For U.S. and Canada: WV-SC386 apparatus to rain or moisture. For Europe and other countries: WV-SC386E • The apparatus should not be exposed to dripping or splashing and that no objects filled with liquids, such as vases, should be placed on the apparatus.
Contents Important safety instructions ............................. 4 Limitation of liability ................................5 Disclaimer of warranty ............................... 5 Preface ....................................5 Main functions ................................... 6 About the user manuals ..............................6 System requirements for a PC ............................7 Trademarks and registered trademarks..........................7 Copyright ...................................
Important safety instructions 1) Read these instructions. 2) Keep these instructions. 3) Heed all warnings. 4) Follow all instructions. 5) Do not use this apparatus near water. 6) Clean only with dry cloth. 7) Do not block any ventilation openings. Install in accordance with the manufacturer's instructions. 8) Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
THE CORRESPONDING PRODUCT (S). Disclaimer of warranty IN NO EVENT SHALL Panasonic System Networks Co., Ltd. BE LIABLE TO ANY PARTY OR ANY PERSON, EXCEPT FOR REPLACEMENT OR REASONABLE MAINTENANCE OF THE PRODUCT, FOR THE CASES, INCLUDING BUT NOT LIMITED TO BELOW: (1) ANY DAMAGE AND LOSS, INCLUDING WITHOUT LIMITATION, DIRECT OR INDIRECT, SPECIAL, CONSEQUENTIAL OR EXEMPLARY, ARISING OUT OF OR RELATING TO THE PRODUCT;...
* The accuracy with the auto tracking function depends on the installation location. Make sure that the installation location is appropriate in advance. About the user manuals There are 2 sets of operating instructions for the WV-SC386 (P model), WV-SC386E (E model) as follows. • Installation Guide: Explains how to install and connect devices, as well as how to connect and configure the network. • Operating Instructions (included in the CD-ROM): Explains how to perform the settings and how to operate this cam- era.
GDI restrictions of the OS. * A phenomenon in which portions of the screen are displayed out of alignment • For information on the operation verification of the supported operating systems and web browsers, refer to our web- site at http://panasonic.net/pss/security/support/index.html. Trademarks and registered trademarks • Microsoft, Windows, Windows Vista, Internet Explorer, ActiveX and DirectX are either registered trademarks or trade- marks of Microsoft Corporation in the United States and/or other countries.
Copyright Distributing, copying, disassembling, reverse compiling and reverse engineering of the software provided with this product are all expressly prohibited. In addition, exporting any software provided with this product violating export laws is prohibited. Network security As you will use this unit connected to a network, your attention is called to the following security risks. q Leakage or theft of information through this unit w Use of this unit for illegal operations by persons with malicious intent e Interference with or stoppage of this unit by persons with malicious intent...
Precautions Refer installation work to the dealer. The exclusively designed mount bracket shall be Installation work requires technique and experiences. used. Failure to observe this may cause a drop resulting in injury Failure to observe this may cause fire, electric shock, injury, or damage to the product.
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[Precautions for use] Keep the product away from water. It may cause a malfunction. When the camera has an internal thermal problem during operation, the indication "OVER HEAT" will Transmission interval Image transmission interval may become slow depending be displayed. on the network environment, PC performance, shooting In this case, turn off the power immediately, and then con- subject, access number, etc.
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AVC Patent Portfolio License THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL USE OF A CONSUMER OR OTHER USES IN WHICH IT DOES NOT RECEIVE REMUNERATION TO (i) ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD ("AVC VIDEO") AND/OR (ii) DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A...
Precautions for installation Panasonic assumes no responsibility for injuries or property damage resulting from failures arising out of improper installation or operation inconsistent with this documentation. This product is designed to be used as a pendant Screw tightening mount camera.
Major operating controls Camera mount bracket (accessory) Safety wire (fixed with the mount bracket) Decorative cover (accessory) Camera Dome cover * Handle the dome cover with extra care since it is easy to be scratched. <Front view> SDHC/SD memory card slot cover INITIAL SET button Live indicator SDHC/SD memory card slot...
<Rear view> 12 V DC power supply terminal Access indicator (blinks when accessing) External I/O terminals Monitor out connector Link indicator for adjustment (lit when linking) Network connector Safety wire holder Audio output connector Microphone/line input connector About the [INITIAL SET] button After turning off the power of the camera, turn on the power of the camera while holding down this button, and wait for around 5 seconds or more without releasing this button.
Installations/Connections Caution: • FOR UL LISTED MODEL(S), ONLY CONNECT 12 V DC CLASS 2 POWER SUPPLY. The following are descriptions of how to install the camera on a ceiling. Before starting the installation/connection, prepare the required devices and cables. Before starting the connection, turn off the power of the devices including the camera and the PC or disconnect from the 12 V DC power supply.
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Wire through a hole in the ceiling Step 1 Step 3 Fix the camera mount bracket (accessory) with four Insert the SDHC/SD memory card into the SDHC/SD optional fixing screws (M4, option). memory card slot. Refer to page 23 for how to insert the There should be no obstacles such as wall in a range of SDHC/SD memory card.
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Specification of cable (wire): AWG #22 - #28, Single core, twisted IMPORTANT: • Connect/disconnect the audio cables and turn on the Strip range power of the camera after turning off the power of the audio output devices. Otherwise, loud noise may be heard from the speaker. Approx. 9 mm - 10 mm {11/32 inches - 13/32 inches} EXT I/O terminal 2 (ALARM IN2/ALARM OUT)
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Step 8 Center of the camera mount bracket Connect the cables to the network connector and the power inlet. IMPORTANT: • Do not touch the camera in the process of initializa- Lock plate Guide part tion. Otherwise, it may fail to initialize and may cause malfunction.
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Hold one of 2 pieces securely Rear view Attach the and engage them. stoppers Push Push Align the direction of the Panasonic logo and the cut out part. * If the directions are not aligned, the decorative cover make come off.
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Wire without making a hole in the e Fix the decorative cover. • Press the decorative cover to the ceiling with force. ceiling Step 1 Install the camera by following step 1 and steps 3 - 8 of the "Wire through a hole in the ceiling" section (☞ pages 16 - 19). It is unnecessary to make a hole in the ceiling as described in step 2 of the "Wire through a hole in the ceiling"...
Connection example When connecting with a PC directly Powered speaker (option) LAN cable Microphone (option) (category 5 or better, cross, STP*) To the power supply (12 V DC) <Required cable> LAN cable (category 5 or better, cross, STP*) * E model only When connecting to a network using a PoE hub Video monitor (for adjustment use only)
Detach the camera The camera is fixed on the camera mount bracket using the fixing screw. Remove the camera by following the instructions below. IMPORTANT: • Do not detach the camera in a different way from the one described below. It may damage the camera. Step 3 Step 1 Remove the fixing screw (M3, accessory) that is fixing the Detach the decorative cover from the camera.
Insert/remove an SDHC/SD memory card How to insert an SDHC/SD memory card IMPORTANT: • Before inserting the SDHC/SD memory card, turn off the power of the camera first. • When inserting an SDHC/SD memory card, make sure the direction. • When the SDHC/SD memory card is inserted or removed with the power on, data in the SDHC/SD memory card may be damaged. Step 1 Slide the SDHC/SD memory card slot cover to the right to expose the slot. Step 2 Insert a SDHC/SD memory card fully into the SDHC/SD memory card slot, and then push the memory card SDHC/SD memory card slot cover straight into the slot until a click is heard.
Installing Panasonic IP setting software On the CD launcher window, click the [Install] button next to [IP Setting Software] to display the Panasonic IP setting soft- ware installation window. Confirm the following settings before starting the installation. q Select the Panasonic IP setting software to install. w Select where to create the Panasonic IP setting shortcut icon when the Panasonic IP setting software is installed. e Specify which folder on the PC to install the Panasonic IP setting software to. r Click the [Install] button to start the installation. Note: • To uninstall the Panasonic IP setting software delete the shortcut icon from where you specified it to be installed (the default is on the desktop) during installation and the [EasyIPConfig] folder from the folder you specified during Panasonic IP setting software installation.
Installing the manuals On the CD launcher window, click the [Install] button next to [Manual] to display the Manual installation window. Confirm the following settings before starting the installation. q Select which manuals to install. The camera models that the manuals support are displayed in w "Model List". w The camera models that are supported by the manuals selected in q are displayed here. e Select where to create the manuals shortcut icon when the manuals are installed. r Specify which folder on the PC to install the manuals to. t Click the [Install] button to start the installation. Note: • To uninstall the manuals delete the shortcut icon from where you specified it to be installed (the default is on the desk- top) during installation and the [Manual] folder from the folder you specified during the manuals installation. Installing the Viewer software The Viewer software (Network Camera View4S) must be installed on the PC in order to display camera images. On the CD launcher window, click the [Install] button next to [Viewer Software], and follow the instructions displayed on the window to install the software. A message is displayed if a PC that does not have the Viewer software installed tries to access the camera. Install the software by following the instructions displayed on the window. Refer to "Viewer software" in the Operating Instructions for further information.
Configure the network settings Configure the network settings of the camera using the Panasonic IP setting software It is possible to perform the network settings of the camera using the IP setup software on the provided CD-ROM. When using multiple cameras, it is necessary to configure the network settings of each camera independently. If the Panasonic IP setting software does not work, configure the network settings of the camera and the PC individually on the "Network" page of the setup menu. Refer to the Operating Instructions (included in the CD-ROM) for further informa- tion. IMPORTANT: • When using Microsoft Windows 7 or Microsoft Windows Vista, the "Windows Security Alert" window may be displayed when starting the IP setup software. In this case, disable "User Account Control" from the control panel. • For the security enhancement, the MAC address/IP address of the camera to be configured will not be displayed when around 20 minutes have passed after turning on the power of the camera. (When the effective period is set to "20min" in the IP setup) However cameras in the initial set mode are still displayed even after 20 minutes. • Panasonic IP setting software is inoperable in other subnets via the same router. • This camera cannot be displayed or set with an older version of the IP setup software (version 2.xx). T o start the Panasonic IP setting software, click the [Run] button next to [IP Setting Software] from the CD launcher menu window, or double-click on the shortcut icon created after installing the software on the PC. • The License Agreement will be displayed. Read the Agreement and choose "I accept the term in the license agree- ment", and click [OK].
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Complete each network setup item and click the [Save] button. Note: • By unchecking the "Wait for camera restarting." checkbox, multiple camer- as can be continuously configured. IMPORTANT: • It may take for around 2 minutes to complete to upload the settings to the camera after clicking the [Save] button. The settings may be invalidated when the LAN cable is disconnected before completing the upload. In this case, perform the settings again. • When using a firewall (including software), allow access to all UDP ports. About the default user name and password Click the [Setup] button on the "Live" page, the user authentication window will be displayed. Enter the default user name and password as follows, and log in. User name: admin Password: 12345 IMPORTANT: • To enhance the security, change the password for the user name "admin". It is recommended to change this password periodically. • To enhance the security of the "Live" page, it is possible to set authentication for the "Live" page by selecting "On" for "User auth.". Refer to the Operating Instructions (included in the CD-ROM) for further information.
Troubleshooting Before asking for repairs, check the symptoms with the following table. Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a problem is not described below. Reference Symptom Cause/solution pages When using DC power supply...
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Use an SDHC/SD memory card formatted on the camera. Instructions Live indicator lights red. Or install the software to format the SDHC/SD memory card on (included in the PC. Refer to our website (http://panasonic.net/pss/security/ the CD-ROM) support/info.html) for further information about the supported soft- ware. • Isn't the inserted SDHC/SD memory card faulty?
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About the live indicator The live indicator will light or blink as follows depending on the camera status. Operation status Indicator status When the power is turned on Before the network Blinks orange connection is established When the network Blinks orange → Blinks green → Lights green connection is established During the standby or connection (Cable is not connected.) Lights orange...
Specifications • Basic Power source: 12 V DC, PoE (IEEE802.3af compliant) Power consumption: 12 V DC*: Approx. 1 A, PoE 48 V: 250 mA (Class 0 device) * FOR UL LISTED MODEL(S), ONLY CONNECT 12 V DC CLASS 2 POWER SUPPLY.
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Camera title on screen: On/Off Up to 20 characters (alphanumeric characters, marks) Character size: Large/Middle/Small Video motion detection (VMD alarm): On/Off, 4 areas available Image hold: On/Off • Lens Zoom ratio: Extra Optical Zoom Max 72x (at VGA) Digital (electronic) zoom: 12x (Max 864x combined with Extra Optical Zoom at VGA) Focal length: 3.3 mm - 119.0 mm...
Standard accessories Installation Guide (this document) ........1 pc. Warranty card (P model only) ...........1 pc. CD-ROM* ...............1 pc. Code label* ..............1 pc. *1 The CD-ROM contains the operating instructions and different kinds of tool software programs. *2 This label may be required for network management. The network administrator shall retain the code label. The following parts are used during installation procedures.
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Unit of Panasonic Corporation of North America www.panasonic.com/business/ Importer's name and address to follow EU rules: For customer support, call 1.800.528.6747 Three Panasonic Way, Secaucus, New Jersey 07094 U.S.A. Panasonic Testing Centre Panasonic Marketing Europe GmbH Panasonic Canada Inc. Winsbergring 15, 22525 Hamburg F.R.Germany...