9 Troubleshooting
9 Troubleshooting
PROBLEM
•
The LED of the CS does not
change to Green ON.
<KX-TDA0158 only>
•
The maximum number of
PS calls that the CS
supports cannot be made.
•
The LED of the CS stays
Red ON during normal
operation.
•
"CLEAR SCAN DATA" is
displayed on the PS's
screen after turning on the
PS.
•
Cannot register the PS.
•
PS becomes out of range.
•
Cannot make calls using
the PS.
56
Quick Installation Guide
PROBABLE CAUSE
•
The optional service card is
not working.
•
CS is not connected
properly.
•
CS is not set for normal
operation.
•
The status of the port that
the CS is connected to is
Out of Service.
<Only when connecting a
KX-TDA0158 CS to a
KX-TDA600/KX-TDE100/
KX-TDE200/KX-TDE600>
•
The Local Processor (LPR)
software of the
corresponding DHLC/DLC
card is not version 5.000 or
later.
•
Poor connection
•
CS malfunction
•
The PS cannot be used for
normal operation when
scan data is stored on the
PS.
•
Wrong Personal
Identification Number (PIN)
is registered to the PS.
•
Location of CS is not good.
•
Access system of the PS is
not properly set.
SOLUTION
•
Install the card properly.
•
Make sure that the cable is connected
properly with correct pin assignments.
Also, make sure that the cable does not
make short circuits.
•
Switch all DIP switches off.
•
Change the port status from Out of
Service to In Service using the
Maintenance Console.
•
Upgrade the LPR software of the
DHLC/DLC card.
•
Make sure that a 4-pair cable is used
for connection.
•
Replace the CS.
•
Clear the scan data by following the
procedure described in "Clearing the
Stored Scan Data" in this guide.
•
Enter the PIN set to the PBX into the
PS.
•
Locate the CS properly (refer to "5 Site
Survey Using the KX-TCA175/
KX-TCA255/KX-TCA256/KX-TCA275/
KX-TCA355/KX-TD7590").
•
Change the access system setting of
the PS to the appropriate system or
automatic.