Panasonic User Guide Section 750 Supports DBS 576 and DBS 576HD Version 4.0 Key Phone User Guide DBS 576 and DBS 576HD Ver. 4.0 Issued March 2001 Revision A - Issued July 2001 Part No. 542X00901D Printed in USA...
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However, due to ongoing product improvements and revisions, Panasonic cannot guarantee the accuracy of printed material after the date of publication nor can it accept responsibility for errors or omissions. Panasonic will update and revise this document as needed. The software and hardware described in this document may be used or copied only in accordance with the terms of the license pertaining to said software or hardware.
About User Programming ..........34 To Enter User Maintenance Mode:....... 35 Placing Outside Calls 49 Accessing an Outside Line ..........49 Using Account Codes ............50 Non-verified Account Codes ........50 Verified Account Codes..........51 576-40-750 DBS 576 issued March 2001...
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Making Announcements to Busy Extensions ....68 Answering an Announcement........69 Transferring Calls with an Announcement....69 Using Call Forwarding............. 69 Using Camp-on (Call Waiting)........72 Using Message Waiting/Callback........74 Using Do-Not-Disturb ............. 75 Using Absence Messages..........76 DBS 576 issued March 2001 576-40-750...
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Call Log Format for the Large-Display Phone ..... 87 Walking TRS Class of Service ........88 Using Directory Numbers ..........89 Using Zip Mode ............... 92 Room Monitoring ............92 Silent monitor ..............93 576-40-750 DBS 576 issued March 2001...
PREFACE The Key Telephone User Guide is for anyone who uses a Panasonic 44-Series digital telephone in conjunction with the Panasonic DBS 576. The DBS 576 and DBS 576HD are telephone systems that provides you with a powerful set of features for handling calls.
For example: Press the HOLD key. FOR MORE INFORMATION For more information about features available with the Panasonic DBS 576 and DBS 576HD system and digital phones, contact your system administrator or dealer, or refer to the Panasonic publication Section 700: Feature Operation.
1. UNDERSTANDING YOUR PHONE The following information in this chapter will familiarize you with your Panasonic digital phone and enable you to effectively use its call-handling features: • Non-Display Phones (page 9) • Small-Display Phones (page 11) • Large-Display Phones (page 15) •...
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HOLD Key Used to hold calls, to retrieve held calls, and to complete FF key programming. Microphone Used to talk to another party without using the handset. Speaker Outputs tones and voice at your extension. DBS 576 issued March 2001 576-40-750...
MODE Key Used to change display modes from Default Mode to Speed Dial Mode or Extension Directory Mode. END Key Used to exit Directory Mode and return the display to Default Mode. 576-40-750 DBS 576 issued March 2001...
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FF key programming. Microphone Used to talk to another party without using the handset. Speaker Outputs tones and voice at your extension. Note: * and # keys are used to scroll through SSD’s, PSD’s, and extensions. DBS 576 issued March 2001 576-40-750...
Figure 3. Idle condition for small-display phone (display default) 10:40 10:40 MAR 17 MAR 17 10:40 10:40 MAR 17 MAR 17 Brandy Brandy Brandy Brandy Extension User name 576-40-750 DBS 576 issued March 2001...
• During a CO dial tone • During a trunk call • After dialing a busy extension. To activate Variable Mode on a small-display phone 1. Lift the handset or press the ON/OFF key. DBS 576 issued March 2001 576-40-750...
G H I M N O M U TE PR S TU V W XY EX T AU TO OPER O N / O FF FLASH V O LU M E H O LD S peakerphone 576-40-750 DBS 576 issued March 2001...
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MUTE Key Used to activate/deactivate the Mute function. When activated, the party on the other end cannot hear you. (See item 12, MUTE Indicator.) AUTO Key Used to access speed dialing or enter account codes. DBS 576 issued March 2001 576-40-750...
2. Press the MENU key to return to the Main Menu. Note: Menus are programmable or customizable per extension. Therefore, the actual menu that displays depends on your system configuration. 576-40-750 DBS 576 issued March 2001...
PERSONAL DIAL PERSONAL DIAL PERSONAL DIAL SYSTEM DIAL SYSTEM DIAL SYSTEM DIAL SYSTEM DIAL EXTENSION EXTENSION EXTENSION EXTENSION FUNCTION SYSTEM FUNCTION SYSTEM FUNCTION SYSTEM FUNCTION SYSTEM FUNCTION EXT FUNCTION EXT FUNCTION EXT FUNCTION EXT DBS 576 issued March 2001 576-40-750...
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PERSONAL DIAL PERSONAL DIAL PERSONAL DIAL SYSTEM DIAL SYSTEM DIAL SYSTEM DIAL SYSTEM DIAL EXTENSION EXTENSION EXTENSION EXTENSION FUNCTION SYSTEM FUNCTION SYSTEM FUNCTION SYSTEM FUNCTION SYSTEM FUNCTION EXT FUNCTION EXT FUNCTION EXT FUNCTION EXT 576-40-750 DBS 576 issued March 2001...
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1. Understanding Your Phone This page intentionally left blank. DBS 576 issued March 2001 576-40-750...
To adjust the ringer volume of your phone while it is idle 1. Press the ON/OFF key. 2. Press the PROG key. 3. Enter 9, then 1 to adjust the incoming ring tone. (The phone produces a tone.) 576-40-750 DBS 576 issued March 2001...
You can set up Flexible Function (FF) keys to initiate system features or to assign specific extension numbers. Note: You cannot set up FF keys that are dedicated to outside lines. Contact your system administrator or DBS 576 and DBS 576HD dealer to make changes to dedicated FF keys. To set up FF keys 1.
To program a one-touch key for an outside phone number 1. Pickup the handset or press the ON/OFF key. 2. Press the PROG key. 3. Press the one-touch key to be programmed. 576-40-750 DBS 576 issued March 2001...
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7. Replace the handset or press the ON/OFF key. To check a programmed one-touch key Note: This task requires a display phone. 1. Pickup the handset or press the ON/OFF key. 2. Press the CONF key. DBS 576 issued March 2001 576-40-750...
• Until you assign a name or string of characters to a PSD number, the PSD bin number will display when you press the one-touch or soft key. For more information, see “Assigning and Deleting Names for PSD Numbers” on page 576-40-750 DBS 576 issued March 2001...
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PSD number. To determine which code to use, see Table 5 on page 27. 1. Pick up the handset or press the ON/OFF key. 2. Either: • Press the PROG key and then press the AUTO key. DBS 576 issued March 2001 576-40-750...
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To delete a PSD number assigned to a one-touch or soft key Note: When deleting a PSD number from a non-display phone, be sure to record the change in your personalized list of PSD numbers. (See Appendix B, “Customized PSD Bin Numbers” on page 101.) 576-40-750 DBS 576 issued March 2001...
• If numbers do not appear on the display (00-79 or 000-799) when you use SSD codes, your extension is not programmed to display that data. To link speed dial numbers to a PSD bin DBS 576 issued March 2001 576-40-750...
To assign a name to a PSD number Note: This task requires a display phone. 1. Pick up the handset or press the ON/OFF key. 2. Press the PROG key. 3. Press the * key. 576-40-750 DBS 576 issued March 2001...
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• Press the # key to enter a space. 8. Press the HOLD key when the name is complete. 9. To enter another speed dial name, repeat steps 5-8. 10. Hang up or press ON/OFF. DBS 576 issued March 2001 576-40-750...
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: & / sp Y- - A B C D E F G H I J K L M N O P Q R S T U V W X Y Z . , ’ - 576-40-750 DBS 576 issued March 2001...
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S T U V W X s tu v w x Y Z .,'- y z :& /sp M SG C O N F M EN U PR EV N EXT PR O G DBS 576 issued March 2001 576-40-750...
• Date and Time - including date, time, and day of week • Personal Speed Dial (PSD) Assignment - including PSD number and name • System Speed Dial (SSD) Assignment - including SSD number and name • Extension name • Verified Account code 576-40-750 DBS 576 issued March 2001...
(At data entry) ignored NEXT (At menu level) moves to the next screen (At data entry) ignored VOLUME (t) Scrolls through the same address level (ascending) VOLUME (s) Scrolls through the same address level (descending) DBS 576 issued March 2001 576-40-750...
5. If using a large-display phone, press the soft key next to the desired row of letters. 6. If using a small-display phone press the appropriate one-touch key. Note: Press the FLASH key to clear any existing data. 576-40-750 DBS 576 issued March 2001...
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Account Code. 6. Repeat steps 4-5 above until all account numbers are entered. AUTO PROG 7. Press to return to “81-User Maintenance” (step 1 above). OR... AUTO ON/OFF Press to exit User Maintenance. DBS 576 issued March 2001 576-40-750...
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Extension. 7. Repeat steps 5-6 until all extensions are entered. AUTO PROG 8. Press to return to “81 - User Maintenance” (step 1 above) OR... AUTO ON/OFF Press to exit User Maintenance. 576-40-750 DBS 576 issued March 2001...
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5. Repeat steps 4-5 until the remaining days in the month are set. Note: Entry positions are listed in Section 700 - Feature Operations. AUTO PROG 6. Press to return to “81-User Maintenance” (step 1 above). OR... AUTO ON/OFF Press to exit User Maintenance. DBS 576 issued March 2001 576-40-750...
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Note: Entry Positions are listed in Chapter 4 of Section 700 - Feature Operations. AUTO PROG 7. Press to return to “81-User Maintenance” (step 1 above). OR... AUTO ON/OFF Press to exit User Maintenance. 576-40-750 DBS 576 issued March 2001...
Note: The ID code may contain up to 16 digits and contain 0, 1-9, *, #, pause (REDIAL key). • To clear an entry or existing data, press the FLASH key. DBS 576 issued March 2001 576-40-750...
SSD. 9. Repeat steps 4-8 until all extension names are entered. AUTO PROG 10. Press to return to “81 - User Maintenance” (step 1 above) OR... AUTO ON/OFF Press to exit User Maintenance. 576-40-750 DBS 576 issued March 2001...
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Send Text Message. 8. Repeat steps 4-7 until all Send Text Messages are entered. AUTO PROG 9. Press to return to “81-User Maintenance” (step 1 above). OR... AUTO ON/OFF Press to exit User Maintenance. DBS 576 issued March 2001 576-40-750...
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SSD. 6. Repeat steps 4-5 until all SSDs are entered. AUTO PROG 7. Press to return to “81-User Maintenance” (step 1 above). OR... AUTO ON/OFF Press to exit User Maintenance. 576-40-750 DBS 576 issued March 2001...
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AUTO ON/OFF Press to exit User Maintenance. System Clock: Date/Time/Day To change the system date, time, and day: ON/OFF PROG * * CONF 1. Enter “User Maintenance” by pressing: HOLD 2. Enter: 000 and press DBS 576 issued March 2001 576-40-750...
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Press the # key to enter a space. 6. Repeat steps 4-5 as many times as necessary to enter the desired Text Message HOLD and press to store the entry. Note: Press the FLASH key to clear any existing data. 576-40-750 DBS 576 issued March 2001...
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Walking TRS Class of Service To set Walking TRS codes using either a large-display or small-display phone: ON/OFF PROG * * CONF. 1. Enter “User Maintenance” by pressing: HOLD HOLD 2. Enter: and press DBS 576 issued March 2001 576-40-750...
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7. Repeat steps 5-6 until all extension are entered. AUTO PROG 8. Press to return to “81-User Maintenance” (step 1 above). OR... AUTO ON/OFF Press to exit User Maintenance. 576-40-750 DBS 576 issued March 2001...
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2. Setting Up Your Phone DBS 576 issued March 2001 576-40-750...
3. PLACING OUTSIDE CALLS Your digital phone, in conjunction with the DBS 576 and DBS 576HD, provides the following ways for you to place outside calls: • Accessing an Outside Line (page 49) • Using Account Codes (page 50) • Redialing Outside Numbers (page 51) •...
You can enter a non-verified account code before making a call or during a call. To enter a non-verified account code before making a call 1. Pick up the handset or press the ON/OFF key. 2. Enter the Account Code code (default = 8#). DBS 576 issued March 2001 576-40-750...
You can use the REDIAL key to redial the last number dialed or to redial a busy number. To redial the last number dialed 1. Pick up the handset or press the ON/OFF key. 576-40-750 DBS 576 issued March 2001...
To dial a speed dial number by pressing a one-touch key 1. Pickup the handset or press the ON/OFF key. 2. If necessary, access an outside line. DBS 576 issued March 2001 576-40-750...
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PREV key.) 4. Pick up the handset or press the ON/OFF key. 5. If necessary, access an outside line. 6. Press the soft key next to the desired speed dial entry to initiate dialing. 576-40-750 DBS 576 issued March 2001...
4. Pick up the handset or press the ON/OFF key. 5. Press the CONF key. 6. Press the soft key next to the speed dial entry. (The speed dial number appears on the display.) DBS 576 issued March 2001 576-40-750...
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799). (The speed dial number appears on the first line of the display. The speed dial bin number appears on the second line of the display, along with any name that has been assigned to the speed dial number.) 576-40-750 DBS 576 issued March 2001...
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3. Placing Outside Calls This page intentionally left blank. DBS 576 issued March 2001 576-40-750...
(default = 703). pickup group b. Enter the number of the call pickup group (01- 72) where the phone is ringing. 3. Complete the call, and replace the handset or press the ON/OFF key. 576-40-750 DBS 576 issued March 2001...
To retrieve a call . . . Do . . . From the extension that placed Press the FF key that is flashing green. the call on hold Press the HOLD key (if no FF key is flashing). DBS 576 issued March 2001 576-40-750...
In a supervised transfer, you announce the call before transferring it. This allows you to give the recipient information about the call. To supervise the transfer of a call to another extension or an outside number 1. While on a call, press the HOLD key. 576-40-750 DBS 576 issued March 2001...
(Call Waiting) Set code (default = 2). Otherwise proceed to step 4. 4. Complete the call by doing one of the following: a. If On-hook Transfer is enabled for your extension, replace the handset or press the ON/OFF key. DBS 576 issued March 2001 576-40-750...
To use Extension Group Pickup External Calls 1. Lift the handset and press the ON/OFF key. 2. Enter the Extension Group Pickup-External Calls code (default = 702). 3. Complete the call and replace the handset or press the ON/OFF key. 576-40-750 DBS 576 issued March 2001...
Trunk Direct Pickup allows you to answer calls ringing on a specific trunk number. To use Trunk Direct Pickup 1. Lift the handset or press the ON/OFF key. 2. Enter the Trunk Direct Pickup code (default = *0). 3. Dial the number of the ringing trunk. DBS 576 issued March 2001 576-40-750...
Press the BLF Key. To retrieve a call parked on this extension 1. At the extension with the transferred park call, lift the handset or press the ON/ OFF key. 576-40-750 DBS 576 issued March 2001...
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4. Handling Incoming Calls 2. Enter the Call Park Answer/Self Access Code (default = 772). 3. If necessary, page the party that needs to retrieve the call. DBS 576 issued March 2001 576-40-750...
5. COMMUNICATING WITHIN YOUR OFFICE The DBS 576 and DBS 576HD provide a variety of ways to handle calls within your office: • Calling Other Extensions (page 65) • Switching Between Tone and Voice Calling (page 66) • Using Paging (page 67) •...
3. If your phone is set for tone calling and you want to make a voice call, enter 1. (Or if your phone is set for voice calling and you want to make a tone call, enter 1.) 4. Speak when the call is answered. Replace the handset or press the ON/OFF key. DBS 576 issued March 2001 576-40-750...
DBS 576 or DBS 576HD system. When you issue a page, you specify a paging group so that your announcement is heard only on the phones that are members of that group.
Press the assigned FF or UNA key. MAKING ANNOUNCEMENTS TO BUSY EXTENSIONS Note: This feature requires system programming or a specific DBS 576 or DBS 576HD configuration, and may not be available. For information, see your system administrator or dealer.
3. Press the OHVA Split key to return to the original call. Transferring Calls with an Announcement Note: This feature requires system programming or a specific DBS 576 or DBS 576HD configuration, and may not be available. For information, see your system administrator or dealer.
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• If you are forwarding to an outside number, press the # key and enter the system speed dial code. 5. Replace the handset or press the ON/OFF key. To set for a PDN from an NPDN or PNPDN 1. Pick up the handset or press the ON/OFF key. DBS 576 issued March 2001 576-40-750...
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• For another extension, enter 751 For all incoming calls that ring a Enter the appropriate Cancel Call Forwarding - Busy busy extension code: • For your extension, enter 732 • For another extension, enter 752 576-40-750 DBS 576 issued March 2001...
Any one of the following messages can be selected. Messages 6 to 9 and 0 have no default message text. All the messages can be changed through system programming. DBS 576 issued March 2001 576-40-750...
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2. Dial the extension number. (The called party hears an alert tone and you hear ringback tone.) 3. Remain on the line until the called party answers. To leave a text message while camp-on Press the MSG key 576-40-750 DBS 576 issued March 2001...
If multiple messages have been received, the display reflects the number of messages and indicates the origin of the first message (i.e., the extension number or voice mail). Note: On a large-display phone, you can use the MSG key to answer callback requests. DBS 576 issued March 2001 576-40-750...
3. Replace the handset or press the ON/OFF key. USING DO-NOT-DISTURB Use DND to temporarily stop calls from coming to your extension. 576-40-750 DBS 576 issued March 2001...
3. Replace the handset or press the ON/OFF key. USING ABSENCE MESSAGES Absence messages appear on the display of any internal caller who calls your extension. To assign the Absence Message 1. Lift the handset or press the ON/OFF key DBS 576 issued March 2001 576-40-750...
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To cancel the Absence Message 1. Lift the handset or press the ON/OFF key. 2. Enter the Absence Message code (default = 729). 3. Press HOLD key. 4. Replace the handset or press the ON/OFF key. 576-40-750 DBS 576 issued March 2001...
2. Dial the Station Lockout Cancel for Another Extension feature code (default = 748). 3. Dial the extension number to activate station lockout. 4. Dial the Walking TRS/Station Lockout security code. 5. Replace the handset or press the ON/OFF key. DBS 576 issued March 2001 576-40-750...
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2. Dial the Station Lockout Security Code change code (default = 749). 3. Dial the current Walking TRS/Station Lockout security code. 4. Dial the new Walking TRS/Station Lockout security code. 5. Replace the handset or press the ON/OFF key. 576-40-750 DBS 576 issued March 2001...
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5. Communicating Within Your Office DBS 576 issued March 2001 576-40-750...
6. USING ADDITIONAL FEATURES The DBS 576 and DBS 576HD provide a variety of additional features that you can use in your daily work: • Mute or MUTE Key (page 81) • Off-Hook Monitor (page 82) • Handsfree Answerback and Operation (page 82) •...
1. When the intercom call arrives, make sure the MUTE LED is off. (If it is lit, press the MUTE key to turn it off.) 2. Speak into the microphone to answer the call. To use system features without lifting the handset 1. Press the ON/OFF key. DBS 576 issued March 2001 576-40-750...
1. While on a call, press the HOLD key or the outside line key you are using. 2. If adding an outside party, press a vacant CO key or dial a trunk access code. 576-40-750 DBS 576 issued March 2001...
If your system is set up with a music source, you can play music over the speaker of your phone. (If Music On Hold is provided with your system, callers will automatically hear music when you place them on hold.) DBS 576 issued March 2001 576-40-750...
LCD displays the extension name or number. Caller ID Call Log Note: This feature requires system programming or a specific DBS configuration, and may not be available. For information, see your system administrator or DBS dealer. 576-40-750 DBS 576 issued March 2001...
4. To outdial the displayed call log number, Press the left EXEC key to outdial a leading digit (dial 9), dial the add digits (usually 1, only in the USA), and dial the displayed caller ID number. DBS 576 issued March 2001 576-40-750...
Calling Number 01:2015553678 Hung Up 01:2015553678 - Answered by Someone Else 02:2015554444 03:2015553456 04:4045554321 05:4045557654 3. Press # to move forward in the call log and press * to move back in the call log. 576-40-750 DBS 576 issued March 2001...
1. From an extension other than your own, pick up the handset or press the ON/ OFF key. 2. Enter the Walking TRS COS access code (default = 87). 3. Dial your extension number. DBS 576 issued March 2001 576-40-750...
The calls ring in on a specified basis - immediate, delayed, or no-ring. A telephone may only have one PDN (on up to three keys) but may have multiple NPDNs with up to three appearances of any one NPDN. 576-40-750 DBS 576 issued March 2001...
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To originate a call 1. Lift the handset or press the ON/OFF key. 2. If dialing an outside call, dial the outside line group access code (9, 81-84). 3. Dial the phone number or extension number. DBS 576 issued March 2001 576-40-750...
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2. Dial the Direct Call to PDN access code (default = 766) or press the Direct Call to PDN key. 3. Dial the extension number. 4. If desired, wait until the PDN Extension answers and introduce the call. 5. Hang up. 576-40-750 DBS 576 issued March 2001...
LCD display, a confirmation message will also be shown. OR... Press an FF key assigned with the monitored access code Placing the monitored extension back on-hook, or pressing ON/OFF or FLASH will cancel the monitored mode. DBS 576 issued March 2001 576-40-750...
The Silent Monitor feature allows an ACD supervisor to monitor a call between an ACD agent and a caller without the knowledge of either party. (See CAUTION, above.) If necessary, the ACD supervisor can initiate a three-way call by barging into the call. 576-40-750 DBS 576 issued March 2001...
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• Only one supervisor can initiate Silent Monitor on an individual extension at any given time. • A supervisor cannot initiate Silent Monitoring on an extension when that extension is on a conference call. DBS 576 issued March 2001 576-40-750...
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83 + extension number Busy Override Set Call Forward (All Calls): Set 70 + extension number 721 + extension num- Call Forward (All Calls): 731 + extension num- Cancel Call Forward (All Calls): Set from another ext. 576-40-750 DBS 576 issued March 2001...
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Call Pickup Group (CO Calls only) Call Pickup Group (desig- *33 + (call pickup nated) group 1-99) Call Pickup - Direct Trunk Call Record Key 78 + extension number Callback at Busy Tone Camp-on at Busy Tone DBS 576 issued March 2001 576-40-750...
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Off-Hook Voice Announce Paging *29 + (page group # + (zone number) number) Program Key PSD Name Assignment Release Key Room Monitoring Set Key *#05 Room Monitoring Initiate *#06 Silent Monitor Key 77 + extension number 576-40-750 DBS 576 issued March 2001...
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PSD bins on non-display phones. When making changes to PSD numbers, be sure to record the change in this following table. Table 10. Customized PSD numbers (assigned to PSD bins) PSD Bin Number PSD Number PSD Name 576-40-750 DBS 576 issued March 2001...
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