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Intel Inside logo are U.S. registered trademarks and MMX is a U.S. trademark of Intel Corporation. TrackPoint is a U.S. registered trademark of Intl. Business Machines. All certifications may not be completed at product introduction. Check with your HP reseller for certification status.
Removing the Display Assembly (HP Authorized Service Providers Only)... 2-11 Removing the LCD Module (HP Authorized Service Providers Only)... 2-12 Removing the Top Case (HP Authorized Service Providers Only) ... 2-15 Removing the CPU and Motherboard (HP Authorized Service Providers Only)... 2-17 Removing Other Components (HP Authorized Service Providers Only)...
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Table 3-1. Scope of Diagnostic Tools... 3-4 Table 3-2. Troubleshooting Suggestions ... 3-5 Table 3-3. OmniBook Diagnostic Error Codes... 3-13 Table 3-4. POST Terminal-Error Beep Codes... 3-17 Table 3-5. POST Messages... 3-17 Table 3-6. BIOS Setup Menus and Parameters... 3-22 HP OmniBook XE2...
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Table 4-1. OmniBook XE Replaceable Parts... 4-5 Table 4-2. Accessory Replaceable Parts ... 4-8 Table 4-3. HP Part Number Reference ... 4-9 Table 4-4. Quanta Part Number Reference ... 4-12 Table 5-1. OmniBook XE LCD Guidelines (TFT) ... 5-2 HP OmniBook XE2...
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Introduction This service manual provides reference information for the HP OmniBook XE2. It is intended to be used by HP-authorized service personnel in the installation, servicing, and repair of this product. The manual is designed as a self-paced guide. It is intended to train you to install, configure, and repair OmniBook computers.
The HP OmniBook XE2 provides desktop performance and expandability as well as convenient portability. It uses high-performance component technologies that make it capable of replacing a desktop computer or serving as a portable multimedia presentation tool. OmniBook Display Product F1756W Pentium II 13.3-inch...
CD player buttons (on selected models) CD-ROM drive Kensington lock slot (security connector) Modem phone jack (on selected models) Figure 1-2. OmniBook Side View PC Card eject buttons PC Card and CardBus slots (upper and lower) Floppy disk drive HP OmniBook XE2...
Hard disk drive RAM expansion cover Parallel port Serial port VGA port (external monitor) Audio out (external speaker) Microphone jack HP OmniBook XE2 Figure 1-3. OmniBook Bottom View Battery latch Battery Port replicator connector Figure 1-4. OmniBook Rear View Infrared port...
When you turn on the computer, it reboots. Unsaved data is lost. Product Information Figure 1-5. OmniBook Status Lights Scroll Lock Floppy disk drive access Hard disk drive access CD-ROM access HP OmniBook XE2...
No-power/stopped state. Everything is shut down (battery continues charging if AC adapter is connected). Computer reboots at turn-on and restores network connections. HP OmniBook XE2 Table 1-2. Activating Power Modes To Enter Mode Press blue power button for about 1 second –or–...
Green light: Num Lock is active. Scroll Lock Green light: Scroll Lock is active. The built-in microphone is to the right of the power light, next to its icon: Product Information Table 1-3. Status Lights (LED PCA) HP OmniBook XE2...
You select the CD-ROM drive as the boot device. You can do this during reboot by pressing ESC to cancel the OmniBook screen, then ESC to display the boot-device menu for a one- time selection. HP OmniBook XE2 Table 1-4. Fn Hot Keys Product Information...
Table 1-6. System Memory 00000 - 9FFFF A0000 – BFFFF C0000 - CFFFF D0000 - DBFFF DC000 - FFFFF Product Information System memory Video Video BIOS Free (valid uses: upper memory blocks (UMBs) or PC Card memory windows) System BIOS HP OmniBook XE2...
Internal hard disk drive (primary IDE controller) Floppy disk drive controller 3F8-3FF COM1 (serial port) Table 1-8. DMA Channels Free LPT1 (ECP parallel port) Floppy disk drive Fast IR (if enabled) Cascade from secondary PMA controller Free Free Free HP OmniBook XE2 Product Information...
One Type III or two Type II 16-/32-bit PC Card slots (3.3- and 5-V support). Expandability CardBus enabled. Lower slot supports Zoomed Video (Windows 95 and Windows 98 only). Optional port replicator. 1-10 Product Information Table 1-9. OmniBook XE2 Specifications HP OmniBook XE2...
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Software Windows-compatible Plug-and-Play. Power management. VirusScan. Adobe Acrobat Reader. My Yahoo! HP diagnostic tests. Online documentation. Electronic registration. OmniBook Recovery CD(s) included. Phoenix Card Executive (Windows NT 4.0 only) Centralized worldwide BIOS and driver update service. User and supervisor passwords.
The following figure shows the connections among the replaceable electrical modules. As a substitute for a functional block diagram, see the table on page 1-13—it lists the roles that the replaceable modules play in each of the functional subsystems. 1-12 Product Information Figure 1-6. Replaceable Module Diagram HP OmniBook XE2...
Motherboard LED PCA Docking port Motherboard PCMCIA Motherboard PCMCIA socket HP OmniBook XE2 Table 1-10. Functional Structure Main processor (MMO). Primary system circuitry. Code for basic system functions. First source of disk-based startup code. Second source of disk-based startup code.
Refer to the Technology Code description in section 5.3 for details. The Technology Code (e.g DD) will be referenced in the procedures in order to identify these differences. HP OmniBook XE2 Table 2-1. Removal Cross-Reference Hinge cover (table on page 2-21).
3. Push the blue latch in the direction of the arrow (to your left) and lift out the battery. Reassembly Notes Snap the battery back into place. Charge the battery by connecting the AC adapter to the OmniBook. HP OmniBook XE2 Figure 2-1. Removing the Battery Removal and Replacement °...
1. Unplug the AC adapter, if present, and remove the battery. 2. Remove the RAM cover located on the bottom of the OmniBook using a Phillips screwdriver. Figure 2-2. Removing the RAM Module Cover Removal and Replacement Product Number F1456A F1457A F1622A HP OmniBook XE2...
Figure 2-3. Releasing the RAM Module Latches Reassembly Notes Insert the RAM board into the connector at about a 30° angle until it is fully inserted. Then press down at both sides until both latches snap closed. HP OmniBook XE2 Removal and Replacement...
Create a Hibernate partition on the drive before loading any software. See the instructions included with the drive or go to the OmniBook website at www.hp.com/omnibook. Create a partition the size of the default option. Removal and Replacement...
To replace, firmly press the adhesive side of the foot into the recess. RAM Module Cover On the bottom of the unit, remove the screw from the RAM module cover and remove the cover (see page 2-4). HP OmniBook XE2 Removal and Replacement...
Removing the Fan (HP Authorized Service Providers Only) Required Equipment Small Phillips screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. 2. Turn the computer bottom side up. 3. Using a Phillips screwdriver, remove the screw holding the fan.
Removing the Keyboard (HP Authorized Service Providers Only) Required Equipment Small Phillips screwdriver. Plastic knife or small flat-blade screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. 2. Use a plastic knife or small flat-blade screwdriver to gently pry up the right side of the keyboard cover.
Lay the keyboard bottom side up on the top case, forward of its normal position, and attach the flex cable to the base. Be sure that the cable is folded neatly beneath the keyboard. 2-10 Removal and Replacement Figure 2-6. Installing the Keyboard HP OmniBook XE2...
Removing the Display Assembly (HP Authorized Service Providers Only) Required Equipment Small Phillips screwdriver. Plastic knife or small flat-blade screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. 2. Open the display completely (180 degrees).
Removing the LCD Module (HP Authorized Service Providers Only) Required Equipment Small Phillips screwdriver. Pointed knife or probe. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. 2. Remove the display assembly (page 2-11). 3. On the display bezel, using a pointed knife or probe, remove the eight upper and lower screw covers.
Display bezel LCD module Left LCD bracket Hinges HP OmniBook XE2 Figure 2-8. Removing the LCD Module Removal and Replacement Screw covers Note: In some models, the inverter PCA is at the bottom of the LCD module. Inverter PCA Right LCD bracket...
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Start all of the bezel screws before tightening any of them. Note that the top screw covers differ from the bottom screw covers, and that the two screw covers at the upper left and upper right are somewhat thicker than the others. 2-14 Removal and Replacement HP OmniBook XE2...
Removing the Top Case (HP Authorized Service Providers Only) Required Equipment Small Phillips screwdriver. Pointed knife or probe. Small flat-blade screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. 2. Remove these additional assemblies: Hard disk drive (page 2-6).
Insert the thin (touch pad) cable first, since it has more flexibility than the wide (CD control PCA) cable. With the cable connectors opened slightly, insert the cables back in the cable connectors and push the connectors shut. 2-16 Removal and Replacement Recessed hinge screws Figure 2-10. Detaching the Bottom Case HP OmniBook XE2...
Removing the CPU and Motherboard (HP Authorized Service Providers Only) Required Equipment Small Phillips screwdriver. Small flat-blade screwdriver. 5-mm (3/16 inch) hex driver. uPGA-1 CPU removal tool (Technology Code DD) Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery.
Note: Omnibook XE2-DB shown. Some details differ from Omnibook XE2-DD. 8. Remove the modem PCA (on the right): Using the Phillips screwdriver, remove the two screws. 2-18 Removal and Replacement Heatsink Modem PCA CD-ROM drive Bottom case HP OmniBook XE2...
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If you are prompted for the serial number, type the serial number shown on the bottom of the case. If a serial number has already been stored, you must call an HP support center to change it. HP OmniBook XE2...
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The bottom of the label goes toward the front of the case. 3. While holding the paper label in place, attach a serial label overlay (HP Part #7121-7525) into the outer recess. It covers and protects the serial label.
Removing Other Components (HP Authorized Service Providers Only) Required Equipment Small Phillips screwdriver. Pointed knife or probe (for display components). 5-mm hex driver (or 3/16 inch) (for bottom case components). Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery.
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Additional Steps (See figures on pages 4-2, 4-4) Remove heatsink, drives, PCAs, CPU module, and motherboard (page 2-17). Remove heatsink (page 2-17). Remove heatsink (page 2-17). Remove heatsink (page 2-17). Remove heatsink (page 2-17). Remove heatsink (page 2-17). HP OmniBook XE2...
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Troubleshooting the problem (page 3-2). Verifying the repair (page 3-3). Suggestions for troubleshooting (page 3-4). Diagnostic tools OmniBook hardware diagnostic program (page 3-11). Power-on self-test (page 3-16). Desktop Management Interface (page 3-20). BIOS Setup utility (page 3-22). HP OmniBook XE2 Troubleshooting and Diagnostics...
Troubleshooting The suggestions in this section can help isolate and repair the cause of a problem. To ensure quality repair, HP recommends that you follow the basic troubleshooting steps shown in the illustration below. Troubleshooting the Problem Record pertinent information about the unit: Model and serial number.
Run tests that check the repaired function, such as in the OmniBook diagnostic program (page 3-11). –and– Failed Tests. Run any other tests that failed during troubleshooting. HP OmniBook XE2 Run the basic test of the OmniBook diagnostic program (page 3-11). Troubleshooting and Diagnostics...
Setup. Sluggish startup or Run ScanDisk and Disk shutdown Defragmenter to check and optimize the hard drive. Delete temporary and unneeded files. HP OmniBook XE2 Table 3-2. Troubleshooting Suggestions Repair Center: Likely Causes AC adapter. RAM board. CPU module. Motherboard.
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LCD cable or connections. LCD module. LCD module. See quality statement on page 5-2. LCD cable or connections. Hard drive or If the drive case is damaged, contacts. it can prevent proper operation. Motherboard. Hard drive case. HP OmniBook XE2...
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General problems Check settings in Control Panel. Check that the touch pad is enabled in BIOS Setup. Click button doesn’t work HP OmniBook XE2 Repair Center: Repair Center: Likely Causes Comments Hard drive. Check the computer and drive for evidence of customer abuse.
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Likely Causes Comments Speakers. Check operation using headphones or external I/O PCA. speakers. Motherboard. Inverter PCA (mic). Check operation using external microphone. Motherboard. I/O PCA. Motherboard. Use loop-back connector during test—see page 3-13. I/O PCA. Motherboard. Motherboard. HP OmniBook XE2...
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Make sure the air vents are clear. DOS games and other programs that drive CPU usage toward 100% can contribute. HP OmniBook XE2 Repair Center: Repair Center: Likely Causes Comments Motherboard. Using a flashlight, look for bent pins inside the PCMCIA PCMCIA socket.
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You can run BIOS Setup and change the hard disk time- out to match the Suspend time-out. Certain background operations (such as HP COE virus scans) can affect performance while they’re running. Some file browsers may be unresponsive while they’re...
–or– If TopTools is installed, use the DiagTools page to create the disk. On any computer with a CD-ROM drive, run diaginst from the \Omnibook\Drivers\Hputils directory on the OmniBook Recovery CD. HP OmniBook XE2 Troubleshooting and Diagnostics 3-11...
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Notepad or other text editor. It contains a hardware summary and a list of all test results and errors. 3-12 Troubleshooting and Diagnostics Cache memory Graphics adapter Main memory Serial ports IDE drives Parallel port Audio device HP OmniBook XE2...
Replace the BIOS IC. Replace the 0086h motherboard. 0087h Replace the motherboard. 0088h Replace the BIOS IC. HP OmniBook XE2 These connections are not used. Diodes are 1N4004 or equivalent =1A, V =1V@1A, V 0090h - Replace the BIOS IC. Replace the 0096h motherboard.
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Replace the keyboard. Replace the 0418h motherboard. Serial Port Tests 0601h For the external loop-back test, make sure the loop-back connector is installed and constructed properly. For the external or internal loop-back test, replace the motherboard. 0602h Replace the motherboard. HP OmniBook XE2...
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0A03h Insert a different CD in the drive. Check the connectors on the CD-ROM drive and motherboard. Replace the CD-ROM drive. HP OmniBook XE2 0A04h Insert a computer CD in the drive. 0A05h Insert a different CD in the drive. Check the connectors on the CD-ROM drive and motherboard.
Replace the IR PCA, replace the motherboard. 900Ch Rerun the test. Make sure the IR ports on the reflector and test computers are lined up. Restart the reflector unit. Replace the IR PCA, replace the motherboard. HP OmniBook XE2...
This error is cleared the next time the system is booted. 0281 Memory Size found by POST differed from CMOS Memory size found by POST differed from CMOS. HP OmniBook XE2 Table 3-5. POST Messages Troubleshooting and Diagnostics...
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A parity error indicates that some data has been corrupted. Parity Check 2 nnnn Parity error found in the I/O bus. BIOS attempts to locate the address and display it on the screen. If it cannot locate the address, it displays ????. 3-18 Troubleshooting and Diagnostics HP OmniBook XE2...
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Displays the address nnnn of the upper limit of Upper Memory Blocks, indicating released segments of the BIOS which can be reclaimed by a virtual memory manager. Video BIOS shadowed Video BIOS copied to shadow RAM. HP OmniBook XE2 Troubleshooting and Diagnostics 3-19...
4. Select and run the SETUP program from the dmi\disk1 directory on the CD (under \omnibook\drivers), or from floppy disk #1. Uninstalling the DMI Package 1. Click Start, Programs, HP DMI, Uninstall DMI. 2. Reboot the PC. Using the DMI Interface...
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OmniBook computers. Windows-compatible DMTF Service Layer software, which controls access to the DMI. A client agent. The HP Remote DMI Agent is a DMI application and also a network server-side stream-based application. The Remote Agent is listening for Remote Application connection requests.
3-22 Troubleshooting and Diagnostics Default Detected automatically. Floppy disk drive type detected and set automatically. Hard disk drive detected and set automatically. CD-ROM drive detected and set automatically. LCD/CRT Enabled Enabled Enabled 640KB Detected automatically. Default Enabled HP OmniBook XE2...
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Sets the period of inactivity after which the computer goes from On to Standby power mode. Suspend Timeout Sets the period of inactivity after which the computer goes from Standby to Suspend HP OmniBook XE2 3F8 IRQ4 Disabled 2F8 IRQ3 DMA 3 Enabled...
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Save Changes Saves Setup changes to CMOS and stays in Setup. Security settings are saved when changed. 3-24 Troubleshooting and Diagnostics 2 hours 1 minute Suspend Performance Default 1. Removable Devices 2. Hard Drive 3. ATAPI CD-ROM Drive HP OmniBook XE2...
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This chapter contains exploded views of the OmniBook XE2 and the following lists of parts: OmniBook replaceable parts (page 4-5). Accessory replaceable parts (page 4-8). HP part number reference (page 4-8). Quanta part number reference (page 4-12). Note There are some replacement parts that differ between Omnibook XE2 technologies. Refer to the Technology Code description in section 5.3 for details.
Table 4-1. OmniBook XE Replaceable Parts *Note: For information regarding Technology Codes – see Section 5.3 HP Exchange HP Part Number Part Number 1 F1753-60910 1 F1772-60904 2 F1753-60914 2 F1772-60923 2 F1772-60924 4 F1753-60915 4 F1772-60922 5 F1753-60974 6 F1753-60917...
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HP Exchange HP Part Number Part Number 18 F1753-60956 18 F1753-60957 18 F1753-60958 18 F1753-60959 18 F1753-60960 18 F1772-60913 18 F1772-60914 18 F1772-60915 19 F1753-60941 19 F1753-60942 19 F1753-60943 19 F1753-60944 19 F1753-60945 19 F1753-60946 19 F1753-60947 19 F1753-60948 19 f1772-60909...
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HP Exchange HP Part Number Part Number 24 F1772-60919 25 F1753-60901 F1753-69001 25 F1772-60901 F1772-69001 33 F1753-60968 33 F1772-60929 35 F1753-60967 38 F1753-60973 1818-7952 F1660-69104 F1753-60979 F1753-60980 7121-7525 F1753-60913 F1753-60919 F1772-60928 F1772-60930 F1772-60931 F1753-60961 F1753-60963 F1753-60964 F1753-60965 F1753-60966 F1753-60969 F1753-60970...
HP Exchange HP Part Number Part Number 1818-7952 F1660-69104 F1753-60979 F1753-60980 F1753-60977 F1455-80003 F1469-80001 F1753-60978 5182-5131 8120-6312 8120-6313 8120-6314 8120-6315 8120-6316 8120-6317 8120-8367 8120-8373 8120-8452 8120-8699 F1753-60981 Replaceable Parts Table 4-2. Accessory Replaceable Parts Description SDRAM module, 128MB PC100 SODIMM...
The statement can be a fax copy of the document. The fact that the unit is in the hands of an HP representative on behalf of the customer is not evidence of ownership.
These cosmetic imperfections may be visible to the customer under varying display conditions and can appear as bright, dim, or dark spots. This issue is common across all vendors supplying TFT displays in their products and is not specific to the HP OmniBook display.
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Type of Imperfection Imperfections Not Allowed Mechanical Imperfections: Spots Lines Polarizer scratches Polarizer dents, bubbles Definitions of imperfections: Bright or dark dot: A subpixel (red, green, or blue dot) that is stuck on or off. Spot: A point on the display that appears dark or bright and does not change in size. Caused by foreign circular matter on the backlight.
OmniBook XE Technology Codes HP does not change the product name every time the product technology changes. While this helps ensure continuing market momentum for the products, it complicates the technology deployment and support processes. To help with these processes, HP has chosen to add a technology code (sometimes also referred to as sub-branding") to the serial number label.
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1. Product Information 2. Removal and Replacement 3. Troubleshooting and Diagnostics 4. Replaceable Parts 5. Reference Information English Printed in Taiwan Part Number (P) F1753-90004 Edition 1 ®...