Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively. Before servicing a ThinkPad product, be sure to read all the information under Chapter 1 “Safety information” on page 1 and Chapter 2 “Important service information” on page 29.
Chapter 1. Safety information This chapter presents following safety information that you need to be familiar with before you service a ThinkPad Notebook. • “General safety” on page 1 • “Electrical safety” on page 2 • “Safety inspection guide” on page 3 •...
– Power supply units – Pumps – Blowers and fans – Motor generators – Similar units to listed above This practice ensures correct grounding of the units. • If an electrical accident occurs: ThinkPad X1Hardware Maintenance Manual...
This guide addresses only those items. You should use good judgment to identify potential safety hazards due to attachment of non-ThinkPad features or options not covered by this inspection guide. If any unsafe conditions are present, you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem.
Safety notices (multilingual translations) The safety notices in this section are provided in the following languages: • English • Arabic • Brazilian Portuguese • French • German • Hebrew • Japanese • Korean • Spanish • Traditional Chinese ThinkPad X1Hardware Maintenance Manual...
Laser compliance statement (multilingual translations) The laser compliance statements in this section are provided in the following languages: • English • Arabic • Brazilian Portuguese • French • German • Hebrew • Japanese • Korean • Spanish • Traditional Chinese ThinkPad X1Hardware Maintenance Manual...
Chapter 2. Important service information This chapter presents following important service information that applies to all machine types supported by this manual: • “Strategy for replacing FRUs” on page 29 – “Strategy for replacing a hard disk drive” on page 30 –...
• The MTM portion of the machine label is the 4-digit MT and 3-digit model, where model = “CTO” (Example: 1829-CTO). The PRODUCT ID portion of the machine label is the 4-digit MT and 3-digit CMV model (Example: 1829-W15). ThinkPad X1Hardware Maintenance Manual...
• The PEW record is the 4-digit MT and 3-digit model, where model = “CTO” (Example: 1829-CTO). • eSupport will show both the CTO and CMV machine type models (Example: 1829-CTO and 1829-W15 will be found on the eSupport site.) •...
• “Power system checkout” on page 38 ® The descriptions in this chapter apply to any ThinkPad model that supports the PC-Doctor for DOS diagnostics program. Some descriptions might not apply to your particular computer. Before you go to the checkout guide, be sure to read the following important notes.
For some possible configurations of the computer, PC-Doctor might not run correctly. To avoid this problem, you need to initialize the computer setup by use of the ThinkPad Setup program before you run PC-Doctor. To enter the ThinkPad Setup program, do as follows: 1.
Note: If a supervisor password has been set by the customer, the ThinkPad Setup program menu appears after the password is entered. You can start the utility by pressing Enter instead of entering the supervisor password; however, you cannot change the parameters that are protected by the supervisor password.
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• In the Keyboard test in Interactive Tests, the Fn key should be held down for at least 2 seconds; otherwise, it cannot be sensed. • Video Adapter test supports only the LCD display on the ThinkPad Notebook. If you have an external monitor attached to your computer, detach it before running PC-Doctor for DOS.
– Click Start ➙ Control Panel ➙ System and Security ➙ Lenovo's System Health and Diagnostics. PC-Doctor for Windows In some models of ThinkPad Notebook, PC-Doctor for Windows enables you to troubleshoot and resolve problems related to the computer. Select one of the categories listed below to display symptoms and solutions: •...
2. If the problem does not recur, return the DIMM to its place, remove the other one, and run the test again. TrackPoint or pointing If the TrackPoint does not work, check the configuration as specified in the ThinkPad device Setup program. If the TrackPoint is disabled, select Automatic to enable it.
3. Turn on the computer. Then press F1 to enter the ThinkPad Setup program. 4. Check that power is supplied when you turn on the computer. 5. Insert a straightened paper clip into the emergency reset hole to reset the computer. Confirm the system is still powered on.
Black Ground • If the voltage is correct, replace the system board. • If the voltage is not correct, replace the backup battery. • If the backup battery discharges quickly after replacement, replace the system board. ThinkPad X1Hardware Maintenance Manual...
Chapter 4. Related service information This chapter presents following information: • “Restoring the factory contents by using Product Recovery discs” on page 41 • “Restoring the factory contents by using Recovery Disc Set” on page 41 • “Passwords” on page 43 •...
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11. After you have completed the Windows setup, you might want to restore the original startup sequence. Start the Setup Utility program and then press F9 to restore the default settings. Press F10 to save and exit the Setup Utility. ThinkPad X1Hardware Maintenance Manual...
Supervisor password A supervisor password (SVP) protects the system information stored in the ThinkPad Setup program. The user must enter the SVP in order to get access to the ThinkPad Setup program and change the system configuration. Attention: If the SVP has been forgotten and cannot be made available to the service technician, there is no service procedure to reset the password.
(B) If an SVP has been set and is known by the service technician: 1. Turn on the computer. 2. When the ThinkPad logo comes up, immediately press F1 to enter the ThinkPad Setup program. When POP icon is appearing on the screen, enter the POP.
2. Select Power off display (keep current power plan) (in ThinkPad XP, keep current power scheme). You can also put the computer into screen blank mode, press ThinkVantage button and use the ThinkVantage Productivity Center. Note: If the computer is a Windows 7 model, it does not support ThinkVantage Productivity Center.
If no numeric code is displayed, check the narrative descriptions of symptoms. If the symptom is not described there, go to “Intermittent problems” on page 50. Note: For a device not supported by diagnostic codes in the ThinkPad Notebooks, see the manual for that device.
Bad SVP data, stop POST task—The checksum of the supervisor password in the EEPROM is not correct. 0182 1. Run the ThinkPad Setup program. Press F9, and Bad CRC2. Enter BIOS Setup and load Setup Enter to load the default setting. Then save the defaults.—The checksum of the CRS2 setting in the...
1. System board. 2. DIMM. Two or more beeps, or a continuous beep. Operating If a mini-PCI Ethernet card is installed, confirm that Alert system starts successfully. On LAN 2 in the ThinkPad Setup program is disabled. ThinkPad X1Hardware Maintenance Manual...
Notes: • This policy applies to all ThinkPad Notebooks purchased on 1 January, 2008 or later. • Lenovo will not provide replacement if the LCD is within specification as we cannot guarantee that any replacement LCD will have zero pixel defects.
7. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU. 8. If the problem remains, replace the following FRUs one at a time (do not replace a nondefective FRU): a. System board b. LCD assembly ThinkPad X1Hardware Maintenance Manual...
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The fingerprint reader is ready to swipe. Green: status Blinking green: The fingerprint is being authenticated or has been authenticated. Blinking amber: The fingerprint could not be authenticated. AC power status Green: The computer is connected to the ac power supply. ThinkPad X1Hardware Maintenance Manual...
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Table 7. Status indicators (continued) Indicator Meaning Battery status Green: The battery charge level is 20% or higher. Slow blinking green: The battery charge level is between 20% and 80%, and charging is continuing. When the battery reaches 80% charge, the battery status indicator stops blinking, but the charging may continue until the battery is 100% charged.
Notes: 1. To use the Fn+F3 key combination, you must have the ThinkPad PM device driver installed on the computer. 2. If you have logged on with an administrator user ID, and you press Fn+F3, the panel for selecting a power plan (power scheme) appears.
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Press Fn+Spacebar once to turn on the keyboard backlight in low brightness level. To adjust the backlight to a high brightness level, press the key combination again. Pressing the key combination for a third time turns off the keyboard backlight. ThinkPad X1Hardware Maintenance Manual...
CRU. See your Lenovo Limited Warranty documentation for full details. Screw notices Loose screws can cause a reliability problem. In the ThinkPad Notebook, this problem is addressed with special nylon-coated screws that have the following characteristics: •...
If you replace the system board, you must restore the serial number of the system unit to its original value. Before replacing the system board, save the original serial number by doing the following: 1. Install the ThinkPad Hardware Maintenance Diskette Version 1.73 or later, and restart the computer. 2. From the main menu, select 1. Set System Identification.
When you replace the system board, you must set the UUID on the new system board as follows: 1. Install the ThinkPad Hardware Maintenance Diskette Version 1.73 or later, and restart the computer. 2. From the main menu, select 4. Assign UUID. A new UUID is created and written. If a valid UUID already exists, it is not overwritten.
Chapter 8. Removing and replacing a FRU This chapter presents directions and drawings for use in removing and replacing a FRU. Be sure to observe the following general rules: 1. Do not try to service any computer unless you have been trained and certified. An untrained person runs the risk of damaging parts.
Removing the SIM card: Some models of the ThinkPad X1 you are servicing might have the SIM card that the customer has installed. If the computer you are servicing has the SIM card, remove it before you start the servicing.
1010 Hard disk drive and solid state drive For access, disable the battery pack first. Refer to “1000 Disabling the battery pack in the UEFI BIOS” on page 62 for detailed instructions. Attention: • Do not drop the hard disk drive or apply any physical shock to it. The hard disk drive is sensitive to physical shock.
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Table 9. Removal steps of hard disk drive and solid state drive (continued) For a hard disk drive with rubber rails: ThinkPad X1Hardware Maintenance Manual...
Table 9. Removal steps of hard disk drive and solid state drive (continued) For a solid state drive with spacers: When installing: Make sure that the hard disk drive rubber rails or solid state drive spacers are attached firmly. 1020 Keyboard For access, disable the battery pack first.
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Table 10. Removal steps of keyboard (continued) Lift the keyboard in the direction shown by the arrow , and then detach the connectors. ThinkPad X1Hardware Maintenance Manual...
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Table 10. Removal steps of keyboard (continued) When installing: 1. Attach the keyboard connectors firmly. Then lift the keyboard in the direction shown by the arrow 2. Attach the keyboard so that the keyboard edge is under the frame as shown in the following figure. 3.
1030 DIMM For access, disable the battery pack first. Refer to “1000 Disabling the battery pack in the UEFI BIOS” on page 62 for detailed instructions. Then remove this FRU: • “1020 Keyboard” on page 65 ThinkPad X1Hardware Maintenance Manual...
Table 11. Removal steps of dimm When installing: Insert the notched end of the DIMM into the socket. Press the DIMM firmly, and pivot it until it snaps into place. Make sure that it is firmly installed in the slot and does not move easily. 1040 Backup battery DANGER Use only the battery specified in the parts list for your computer.
Note: Some models might have only two antenna cables. In step , unplug the jacks by using the removal tool antenna RF connector or pick the connectors with your fingers and gently unplug them in the direction of the arrows. ThinkPad X1Hardware Maintenance Manual...
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Table 13. Removal steps of PCI Express Mini Card for wireless LAN/WiMAX (continued) Step Screw (quantity) Color Torque M2 x 3 mm (1) Black 0.181 Nm (1.85 kgfcm) Chapter 8 Removing and replacing a FRU...
Table 14. Removal steps of PCI Express Mini Card for wireless WAN In step , unplug the jacks by using the removal tool antenna RF connector or pick the connectors with your fingers and gently unplug them in direction of the arrows. ThinkPad X1Hardware Maintenance Manual...
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Table 14. Removal steps of PCI Express Mini Card for wireless WAN (continued) Step Screw (quantity) Color Torque M2 x 3mm (1) Black 0.181 Nm (1.85 kgfcm) When installing: Plug the red cable into the jack labeled MAIN on the card, and the blue cable into the jack labeled AUX. Chapter 8 Removing and replacing a FRU...
• Never remove the drive while the system is operating or is in suspend mode. Table 15. Removal steps of mSATA drive Step Screw (quantity) Color Torque Black 0.181 Nm M2 x 3mm (1) (1.85 kgfcm) ThinkPad X1Hardware Maintenance Manual...
Table 15. Removal steps of mSATA drive (continued) 1080 Keyboard bezel assembly with fingerprint reader and audio sub card For access, disable the battery pack first. Refer to “1000 Disabling the battery pack in the UEFI BIOS” on page 62 for detailed instructions. Then remove these FRUs in order: •...
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Table 16. Removal steps of keyboard bezel with fingerprint reader (continued) Step Screw (quantity) Color Torque M2 x 3 (2) Black 0.181 Nm (1.85 kgfcm) ThinkPad X1Hardware Maintenance Manual...
Table 16. Removal steps of keyboard bezel with fingerprint reader (continued) When installing: Make sure the two connectors are attached firmly to the system board. 1090 Battery pack Important notice for replacing a battery pack: Lenovo ThinkVantage Toolbox has an automatic battery diagnostic that determines if the battery pack is defective.
Then remove these FRUs in order: • “1010 Hard disk drive and solid state drive” on page 63 • “1020 Keyboard” on page 65 • “1080 Keyboard bezel assembly with fingerprint reader and audio sub card ” on page 75 ThinkPad X1Hardware Maintenance Manual...
Table 18. Removal steps of RJ45 sub card Step Screw (quantity) Color Torque M2 x 8 (2) Silver 0.181 Nm (1.85 kgfcm) Torque Step Screw (quantity) Color M2 x 3 (1) Black 0.181 Nm (1.85 kgfcm) 1110 Fan assembly For access, disable the battery pack first. Refer to “1000 Disabling the battery pack in the UEFI BIOS” on page 62 for detailed instructions.
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Table 19. Removal steps of fan assembly Disconnect the fan connector from the system board. Step Screw (quantity) Color Torque Capture shoulder screw (4) Silver 0.181 Nm (1.85 kgfcm) ThinkPad X1Hardware Maintenance Manual...
Table 19. Removal steps of fan assembly (continued) When installing: • Before you attach the fan assembly to the computer, apply thermal grease, at an amount of 0.2 grams, on the part marked as in the following figure. Either too much or too less application of grease can cause a thermal problem due to imperfect contact with a component.
• “1020 Keyboard” on page 65 • “1080 Keyboard bezel assembly with fingerprint reader and audio sub card ” on page 75 • “1110 Fan assembly” on page 79 • “1120 I/O board” on page 81 ThinkPad X1Hardware Maintenance Manual...
Table 21. Removal steps of speaker assembly Step Screw (quantity) Color Torque M2 x 3 mm (2) Black 0.181 Nm (1.85 kgfcm) When installing: Make sure that the speaker connectors are attached firmly. 1140 Bluetooth daughter card and bluetooth sub card For access, disable the battery pack first.
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Table 22. Removal steps of Bluetooth daughter card and Bluetooth sub card Step Screw (quantity) Color Torque Black 0.181 Nm M2 x 3 (1) (1.85 kgfcm) ThinkPad X1Hardware Maintenance Manual...
Table 22. Removal steps of Bluetooth daughter card and Bluetooth sub card (continued) Step Screw (quantity) Color Torque M2 x 3 (1) Black 0.181 Nm (1.85 kgfcm) When installing: Make sure that the connector is attached firmly. 1150 Systemboard and base cover assembly Important notices for handling the system board: When handling the system board, bear the following in mind.
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System still functions. The procedure is as follows: 1. Place the computer on a horizontal surface. 2. Run Diagnostics ➙ ThinkPad Devices ➙ HDD Active Protection Test. Attention: Do not apply physical shock to the computer while the test is running.
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Table 23. Removal steps of system board and base cover assembly (continued) Step Screw (quantity) Color Torque M2 x 2.5 mm (2) Silver 0.181 Nm (1.85 kgfcm) Chapter 8 Removing and replacing a FRU...
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When you replace the base cover, you need to apply the following label: Homologation label Following labels need to be peeled off from the old base cover, and need to be put on the new base cover. ThinkPad X1Hardware Maintenance Manual...
MAC address label Windows Certificate of Authentication label (COA) Non-encryption label (for non-TPM model) or Rating label (only for Indonesia) Asset tag IMEI BARCODE label for Ericsson F5521gw IMEI BARCODE label for Gobi3000 SIM ICCID label Wireless label for special bid TW WWAN label ISRAEL label SIRIM label...
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Screw Cap Screw (quantity) Color Torque Black 0.392 Nm M2.5 x 6 (2) (4 kgfcm) Before step , strip off the tapes securing the antenna cables, and release the cables from the cable guides of the frame. ThinkPad X1Hardware Maintenance Manual...
Table 24. Removal steps of LCD unit (continued) When installing: 1. Route the antenna cables along the cable guides and secure them with the tapes. As you route the cables, make sure that they are not subjected to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken.
Table 26. Removal steps of hinges Torque Step Screw (quantity) Color M2 x 3 (4) Black 0.181 Nm (1.85 kgfcm) In step , release the antenna cables from the cable guides. 2040 LED sub card and microphone For access, disable the battery pack first. Refer to “1000 Disabling the battery pack in the UEFI BIOS” on page 62 for detailed instructions.
1.85 kgfcm 2050 LCD bezel assembly For access, disable the battery pack first. Refer to “1000 Disabling the battery pack in the UEFI BIOS” on page 62 for detailed instructions. Then remove these FRUs in order: ThinkPad X1Hardware Maintenance Manual...
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• “1010 Hard disk drive and solid state drive” on page 63 • “1020 Keyboard” on page 65 • “1080 Keyboard bezel assembly with fingerprint reader and audio sub card ” on page 75 • “2010 LCD unit” on page 89 •...
2070 Antenna kit and LCD rear cover assembly For access, disable the battery pack first. Refer to “1000 Disabling the battery pack in the UEFI BIOS” on page 62 for detailed instructions. Then remove these FRUs in order: • “1020 Keyboard” on page 65 •...
Chapter 9. Locations This chapter presents the location of ThinkPad X1 features and hardware. Front view Integrated camera Built-in microphone Status indicators Note: For the description of each indicator, see Chapter 5 “Status indicators” on page 51. Power switch ThinkVantage button...
SIM card slot Status indicators Note: For the description of each indicator, see Chapter 5 “Status indicators” on page 51. RJ-45 (Ethernet) connector Bottom view Hard disk drive or solid state drive Emergency reset hole Slice battery connector ThinkPad X1Hardware Maintenance Manual...
An N in the CRU ID column means that the part is not a CRU. A single asterisk (*) means that the part is a Self-service CRU; two asterisks (**) means that the part is an Optional-service CRU.ThinkPad computers contain the following types of CRUs:...
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Table 31. Parts list—Overall FRU no. FRU (Overall) a, b, See “Miscellaneous parts” on page 114 c, d, e, f LCD unit (see “LCD FRUs” on page 112) Keyboard bezel assembly 04W1769 N 04W2067 N IO board RJ45 sub card 04W2066 N Hard disk drive, 250 GB, 7200 rpm 42T1163...
Table 34. Parts list—Miscellaneous parts (continued) FRU no. 04W2069 System miscellaneous kit • (a) HDD Rubber • (b) HDD Dummy Spacer • (c) SSD spacer right • (d) SSD spacer left • Antenna Cable Guide • HDD Door • CPU Bracket Note: Italicized letters in parentheses are references to the exploded view in “Overall”...
3-pin (90 W, 20 V) adapter (models CTO, xxE, xxF, xxJ, xxL, xxP, xxS, xxU, xxY) 45N0068 Power cords A ThinkPad power cord models -CTO a specific country or region is usually available only in that country or region: Table 37. Parts list—2-pin power cords Country or region FRU no.
Table 38. Parts list—3-pin power cords (continued) FRU no. Country or region 42T5044 42T5129 Switzerland • models -CTO xxG Taiwan 42T5071 42T5156 • models -CTO xxV U.K., China (Hong Kong S.A.R.) 42T5035 42T5120 • models -CTO xxG, xxB, xxH Recovery discs Windows XP Professional (32-bit) DVDs Windows XP Professional (32 bit) is preinstalled as the operating system in the following models: •...
Table 42. Parts list—Windows 7 Home Premium (64-bit) DVDs Language Abrabic and English 04T1271 Brazilian Portuguese 04T1272 Simplified Chinese 04T1273 04T1274 Traditional Chinese and English Czech and English 04T1275 French 04T1276 04T1277 Greek and English German 04T1278 Hebrew and English 04T1279 04T1280 Traditional Chinese (Hong Kong S.A.R.) and English...
• 1295–CTO • 1296–CTO Table 45. Parts list—Windows 7 Professional (64-bit) DVDs Language Abrabic and English 04T1239 Brazilian Portuguese 04T1240 04T1241 Simplified Chinese Traditional Chinese and English 04T1242 Czech and English 04T1243 English (for India) 04T1244 ThinkPad X1Hardware Maintenance Manual...
Table 45. Parts list—Windows 7 Professional (64-bit) DVDs (continued) Language French 04T1245 Greek and English 04T1246 German 04T1247 Hebrew and English 04T1248 Traditional Chinese (Hong Kong S.A.R.) and English 04T1249 Hungarian and English 04T1250 Japanese 04T1251 Korean and English 04T1252 Polish 04T1253 Portuguese and English...
USB floppy diskette drive for maintenance diskette 05K9283 USB floppy diskette drive tool kit 27L3452 Test card for integrated Smart Card 42W7820 — LENOVO ThinkPad Hardware Maintenance Diskette Version 1.76 or later Note: Download the file from the following Web site: http://www.lenovo.com/support ThinkPad X1Hardware Maintenance Manual...
Appendix A. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
The following terms are trademarks of the Microsoft group of companies: Microsoft Windows Intel is the trademarks of Intel Corporation or its subsidiaries in the United States, other countries, or both: Other company, product, or service names may be the trademarks or service marks of others. ThinkPad X1Hardware Maintenance Manual...
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Part Number: 0A60867 Printed in (1P) P/N: 0A60867 *0A60867*...