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Troubleshooting

Q :The player will not be turned on.
A : Check whether the battery is remaining.
A : Connect the AC adapter and charge the battery.
Q : The screen is blur.
A : Avoid direct sun rays and adjust the brightness.
A : Check the LCD brightness.
Q : The button does not function.
A : Check whether the Hold feature is active.
Q : The characters on the display look broken.
A : Download the font file from the website, and copy it
to Config folder.
A : The Config folder is displayed only in the MSC mode.
Change to the MSC mode (In case of the MTP mode,
copy the font file to the data folder)
Q : The noise is severe during listening to the radio,
and the reception is poor. (Optional)
A : The earphone functions as an antenna. Be sure to
handle carefully.
A : Slightly change the directions of the player and the
earphones.
Q : After the files are downloaded, the play list will not
show the newly added files.
A : Update the list in the Setup menu.
A : Format the product, and download the file.
Q : After the firmware is updated, the player is not nor-
mally functioning.
A : Reset the product (See page 28)
A : Back up the data, and format the player.
Q : Sometimes, files are not downloaded.
A : Check the USB mode of the player (See page 19 -
page 23)
Q : Files can not downloaded.
A : Check the USB mode. Some files can be down
loaded depending on the USB mode. All files can be
downloaded in the MSC mode.
Q : My PC can not detect an MP3 Player.
A : Check the USB Mode. In the case of Windows 98
SE/ME, USB Mode should be set to MSC in Setup
Menu.
A : Check if the USB driver on the provided CD is
installed.
Q : AVI file will not play.
A : Only video files transcoded by LG Media Center can
be played. Make sure the files to be played are
converted by LG Media Center. Refer to the LG
Media Center [Help] how to transcode your files.
Q :Characters are not shown properly in text files.
A : If the text file is encoded in a format that your text file
viewer doesn't understand, text data seem to be
garbaged or corrupted.
A : You should convert the text file into Unicode on a PC
which supports your language of choice and
download it.
54

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