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Chapter 4
Troubleshooting the CTS 500
Choose Troubleshooting > Log Files.
Step 1
Select the SIP Messages tab. The SIP Messages window appears.
Step 2
View a specific type of message in the SIP log file by doing the following:
Step 3
Enter the filter where the SIP Message Type is by typing the name in the field provided. The Filter
a.
button is activated.
Or
Select the message type from the drop-down menu. The Filter button is activated.
b.
Click the Filter button to view the SIP messages of the type you specified.
c.
Step 4
Choose the number of messages to view at one time from the Rows Per Page drop-down menu. You can
use the First, Previous, Next, and Last buttons to navigate through the message list with the
Long Lists
OL-13676-05
option. You can also
Generate Detailed Message
Reports.
Cisco TelePresence System Release 1.6 Administration Guide
Managing Log Files
Navigating
4-35
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Table of Contents
Troubleshooting
