LG 42LD320H Commercial Mode Setup Manual
LG 42LD320H Commercial Mode Setup Manual

LG 42LD320H Commercial Mode Setup Manual

Lodging guest interactive pro:centric tvs
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26LD320H 32LD320H 37LD320H 42LD320H
32LD325H 37LD325H
Lodging Guest Interactive Pro:Centric™ TVs
Commercial Mode Setup Guide
Note: Selected features shown in this guide may not be available on all models.
EXPERIENCED INSTALLER
Commercial Mode Setup
pages 12 – 13
Cloning Information
pages 27 – 32
b-LAN™ Setup & Overview
page 39
P/N: 206-4163 (Rev B)
© Copyright 2010, LG Electronics U.S.A., Inc.

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Summary of Contents for LG 42LD320H

  • Page 1 Note: Selected features shown in this guide may not be available on all models. EXPERIENCED INSTALLER Commercial Mode Setup pages 12 – 13 Cloning Information pages 27 – 32 b-LAN™ Setup & Overview page 39 P/N: 206-4163 (Rev B) © Copyright 2010, LG Electronics U.S.A., Inc.
  • Page 2: Safety Warnings

    • Consult the dealer or an experienced radio/TV technician for help. CAUTION: Do not attempt to modify this product in any way without written authorization from LG Electronics U.S.A., Inc. Unauthorized modification could void the user’s authority to operate this product.
  • Page 3: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS Read these instructions. 17. Power Cord Caution: It is recommended that appliances be placed Keep these instructions. upon a dedicated circuit; that is, a single outlet circuit Heed all warnings. which powers only that appliance and has no additional outlets or branch circuits.
  • Page 4: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS 27. If you smell smoke or other odors coming from the TV or (Continued from previous page) hear strange sounds, unplug the power cord, and contact 22. Outdoor Antenna Grounding an authorized service center. If an outside antenna or cable system is connected to the 28.
  • Page 5: Table Of Contents

    Installer Menu content is intended for use primarily by qualifi ed TV electronics technicians. • Refer to the Owner’s Manual for additional information on TV features, specifi cations, maintenance, and safety instructions. • For additional information, contact your LG representative. For Customer Support/Service, please call: 1-888-865-3026 www.LGsolutions.com Note: Design and specifications subject to change without prior notice.
  • Page 6: Setup Checklist / Overview

    Setup Checklist / Overview Setup Checklist Installation and Setup Checklist Commercial Mode Setup __ Unpack TV and all accessories. __ Complete Commercial Mode Setup (configure __ Install batteries in remote control. all relevant Installer Menu items as required of __ Install TV on VESA mount or stand. your institution and configure display features Note: It may be advisable to make all cable for the end user).
  • Page 7: Pro:centric Tv Interactive Menu Features

    Pro:Centric TV Interactive Menu Features Important: Pro:Centric operation requires that Installer Menu items 098 PRO:CENTRIC and 119 DATA CHANNEL be set appropriately and that the TV be in PPV or FTG Mode. Channel Guide The interactive Pro:Centric TV enables guests—from the comfort of their hotel Information rooms—to view and select from a complete listing of hotel services and amenities.
  • Page 8: Ld320H/Ld325H Rear Jack Panel

    LD320H/LD325H Rear Jack Panel AUDIO IN (RGB/DVI) Audio connection for Connection for Remote Jack RGB or DVI device. Pack (RJP) Control cable. REMOTE CONTROL OUT UPDATE IR output for controlling an Restricted to auxiliary device. software updates. RESET AUDIO/VIDEO IN 1 Press RESET to Connection for composite audio/ re-initialize the TV.
  • Page 9: Side Connections Panel / Rf Antenna & Mpi Connections

    (see Reference section, “TV Camport Auto Sense AV IN 2 Operation,” for further information). RF Antenna & MPI Connections (32/37/42LD320H and 32/37LD325H TVs) Note: 26LD320H Antenna and MPI connections are on the rear jack panel (see previous page).
  • Page 10: Installer Overview

    Configuration Utility in the FTG Configuration Application. Pages 15 to 20 describe Installer Menu items in detail. Installer Remote The LG Installer Remote is supplied with and dedicated to operate the TV. See next page for typical key functions in TV operating mode. Some ALARM TIMER...
  • Page 11: Installer Remote Control Typical Key Functions

    Installer Remote Control Typical Key Functions The LG Installer Remote illustrated below and throughout this document shows typical remote control functions and is provided for reference only. This Installer Remote may vary from the Installer Remote supplied with the TV.
  • Page 12: Commercial Mode Setup For Master Tv

    Commercial Mode Setup for Master TV This section describes how to set up a Master TV when the EBL is in Pass-through Mode. Note: Disconnect all Aux inputs. Under certain conditions, Auto Tuning (Channel Search) is disabled if there is an Aux input active. Note: Refer to “FTG Mode of Operation”...
  • Page 13: Commercial Mode Setup For Master Tv

    Commercial Mode Setup for Master TV (Cont.) (Continued from previous page) 3. Run Auto Tuning (Channel Search). a) Search for all available analog and digital channels: Go to the Channel Menu, select the Auto Tuning option, and follow the CHANNEL Move Enter on-screen instructions.
  • Page 14: Installer Menu

    Installer Menu Use the Installer Menu to set up or change operational settings. Refer to the table starting on the next page for brief descriptions of Installer Menu items. More detailed descriptions follow the table listing. Accessing the Installer Menu Make sure the TV is ON.
  • Page 15 Installer Menu (Cont.) Installer Menu Items 000 through 071 Menu Function Value Range Default Value Brief Description of Function and Comments Item INSTALLER SEQ 0 ~ 3 Leave default set to 0. POWER MANAGE 0 ~ 7 Sets number of hours of no activity before automatic shutoff. AC ON 0 / 1 Set to 1 to enable Auto Turn ON when AC power is applied.
  • Page 16 Installer Menu (Cont.) Installer Menu Items 073 through 119 Menu Function Value Range Default Value Brief Description of Function and Comments Item If set to 1 and Channel Override is 0, “NOT AVAILABLE” message is displayed CH NOT AVBLE 0 / 1 when directly accessing a channel not in the favorite Channel List.
  • Page 17 Installer Menu (Cont.) Detailed Descriptions of Installer Menu Items NOTE: For items 007, 008, and 009 000 - INSTALLER SEQUENCE For legacy reasons, the scale used is 0 – 63. The PTC software will translate this to the 0 – 100 scale used by the TV. Specifi...
  • Page 18 Installer Menu (Cont.) 015 - SLEEP TIMER 030 - ACK MASK If set to 1, the Sleep Timer feature may be used. If set to 0, the MPI Communication Parameter. Leave at default setting unless Sleep Timer is not available. changed by PPV provider.
  • Page 19 Installer Menu (Cont.) 047 - AUX STATUS 082 - CHKSM ERROR (Checksum Error) Set to 1 for MPI Aux source to be reported as a channel number Enforces rigid MPI checksum validation. Set to 1 for validation. instead of channel 0. Set to 0 to disable Aux identifi cation change. Set to 0 to disable (does not check checksum on MPI async port).
  • Page 20: Installer Menu

    Installer Menu (Cont.) 104 - START MINOR CHANNEL • 6 = Scaler Model RJPs: DVI Mode Enables RJP feature for use with reduced cable bundle models. Sets Minor Start Channel number at power up. 0 = NTSC. If not In this mode, when an HDMI/DVI source is connected to the 0, number selected is the digital channel’s Minor Start Channel RJP, only digital video is expected via the HDMI cable.
  • Page 21: Tv Setup Menus Overview

    TV Setup Menus Overview On-screen setup menus control the features of the TV. Press MENU on the Installer Remote to access the TV setup menus, and set the TV features to the desired configuration for the end user. CHANNEL PICTURE TIME AUDIO LOCK...
  • Page 22: (2-5-4 + Menu Mode)

    Adding Channel Label Icons / Custom Channel Labels (2-5-4 + MENU Mode) Editing/Adding Channel Icons and/or Labels Editing and adding the labels can only be done if there are channels entered into the TV’s Channel Map either during If there is no pre-assigned icon, you can make a custom Commercial Mode Setup (see pages 12 to 13), by cloning, channel label of up to seven (7) characters to help identify or by using some PPV provider’s master remote controls.
  • Page 23: Ftg Mode Of Operation

    FTG Mode of Operation FTG Confi guration Overview The following steps outline local FTG configuration of individual TVs. Since these models are equipped with the EBL module, they can also be broadcast configured in FTG Mode by a Free-To-Guest Management Appliance (FMA) head end device. Refer to the Free-To-Guest (FTG) Configuration Application manual and/or the Installation &...
  • Page 24: Determining The Tv Operating Mode / Ftg Channel Map Configuration Utility Overview

    FTG Mode of Operation (Cont.) Determining the TV Operating Mode / FTG Channel Map Confi guration Utility Overview ASPECT RATIO Move Enter To determine the operating mode of the Function Menu TV, press MENU on the Installer Remote. Set By Program Shows that the EBL is in If the end user Function Menu (showing FTG Mode .
  • Page 25: Ftg Channel Map Configuration Utility / Ftg Channel Map Editor Overview

    FTG Mode of Operation (Cont.) FTG Channel Map Confi guration Utility / FTG Channel Map Editor Overview The FTG Channel Map Editor shows a single Logical Channel’s Data and the FTG Channel Map. LOGICAL CHANNEL MAPPING CUSTOM CHANNEL LABELS/ICONS SET CHANNEL ATTRIBUTES Select a Logical Channel number, then Enter custom labels and select icons by Check/select Encrypted, OSD, or...
  • Page 26: Ftg Installer Menu Configuration Utility Overview

    FTG Mode of Operation (Cont.) FTG Installer Menu Confi guration Utility Overview CONFIGURATION SETTINGS HOSPITAL-GRADE TV ONLY Select tabs for categories of Installer Set Hospital items on Installer Menu Menu items to set up TV. for hospital-grade TVs. INSTALLER DEFAULTS LEARN Click to reset FTG Installer Menu items shown in the FTG Configuration...
  • Page 27: Cloning Overview / Clonable Menu Features

    Cloning Overview / Clonable Menu Features IMPORTANT CLONING INFORMATION Before you begin cloning: There are three options for cloning a Master TV Setup: • Complete the Commercial Mode Setup procedure on • Using a USB memory device pages 12 to 13. •...
  • Page 28: Cloning Procedures

    Cloning Procedures Learning / Teaching a Master TV Setup using a USB Memory Device USB Cloning Notes • Read the IMPORTANT CLONING INFORMATION on page 27 before beginning any cloning procedures. • You may edit a fi lename as part of the Learning procedure; however, a fi le with edited contents will not be recognized.
  • Page 29: Learning / Teaching A Master Tv Setup Using A Tll-1100A Clone Programmer

    Cloning Procedures (Cont.) Learning / Teaching a Master TV Setup using a TLL-1100A Clone Programmer Warning: Do not connect a clone programmer to a PPV card installed in the Master or Target TVs. Also, if the TV is in LodgeNet PPV Mode (check with the site administrator if you are not certain), do not connect a clone programmer to the GAME CONTROL/MPI port.
  • Page 30 Since the TLL-1100A’s time cannot be set directly, the current time needs (6) DISPLAY CLONE SETUP to be copied from an LG TV equipped with an enabled MPI port. CLONE CLOCK = XX:XX After the time is copied to the TLL-1100A clone programmer, the current CLOCK = XX:XX time will be maintained and can then be transferred to another TV.
  • Page 31: Learning / Teaching A Master Tv Setup Using An Lt2002 Clone Programmer

    Cloning Procedures (Cont.) Learning / Teaching a Master TV Setup using an LT2002 Clone Programmer Warning: Do not connect a clone programmer to a PPV card installed in the Master or Target TVs. Also, if the TV is in LodgeNet PPV Mode (check with the site administrator if you are not certain), do not connect a clone programmer to the GAME CONTROL/MPI port.
  • Page 32: Cloning Procedures

    Since the LT2002’s time cannot be set directly, the current time needs to TO EXECUTE ITEM, PRESS ON/OFF, be copied from an LG TV equipped with an enabled MPI port. POWER, OR ENTER. After the time is copied to the LT2002 clone programmer, the current time will be maintained and can then be transferred to another TV.
  • Page 33: Remote Jack Pack / Tv Connections & Setup

    Remote Jack Pack / TV Connections & Setup Remote Jack Pack Setup RJP Available? If you will use a Remote Jack Pack (RJP) in your system, set Installer Menu item 093 RJP AVAILABLE appropriately (for example, on a legacy model RJP: HDMI Mode, set RJP AVAILABLE to 001).
  • Page 34: Upgrading Tv/Ptc Software Using A Usb Memory Device

    Reference: Upgrading TV/PTC Software using a USB Memory Device Checking the Software Versions XXLD320H PTC INSTALLER MENU Note: This function is not accessible while the TV is Typical Installer in FTG or PPV Mode. Menu INSTALLER SEQ You can check the software versions of the TV by accessing the Installer Menu with the Installer Remote: Press MENU repeatedly until the on-screen UPN 000-000-000-000...
  • Page 35: Downloading A Splash Screen Using A Usb Memory Device

    Reference: Downloading a Splash Screen using a USB Memory Device Splash Screen Image File Guidelines USB Download Menu • The splash screen image must be a baseline (not progressive) JPEG. Upgrade TV Software • The image should be no larger than 1 MB. Upgrade PTC Software Teach To TV •...
  • Page 36: Power Consumption Settings

    The following tables assume that Installer Menu item 118 POWER SAVINGS is set to 003 (default) and Installer Menu item 099 BACK LIGHTING is set as shown below (default value is 100). 26LD320H 32LD320H / 32LD325H 37LD320H / 37LD325H 42LD320H Item 099 Back Lighting Power Power...
  • Page 37: Tv Camport Auto Sense Operation

    Reference: TV Camport Auto Sense Operation CAMPORT (Side Video) Functionality Control The Camport Auto Sense function is enabled when: 1. Installer Menu item 034 CAMPORT EN is set to 1 AND Item 034 Item 040 Side (AV IN 2) 2. Installer Menu item 040 AUTO CAMPORT is enabled (1). CAMPORT EN AUTO CAMPORT Video Operation...
  • Page 38: Tv Aux Input Configuration

    Reference: TV Aux Input Configuration ENABLE MPI DATA MPI DATA DATA STATUS DIRECT ACCESS START AUX STATUS TYPE TYPE 0xD2 Tuning DATA STATUS SOURCE Installer Menu 0x41 SOURCES CURRENT AV TYPE 0x0D ASSIGN- ENABLED (R/W) SOURCE (R) MENT SOURCE (R) OLD_ OLD_ Source...
  • Page 39: B-Lan Setup & Overview

    003 (default) The control device at the head end, for example, an LG FMA-LG101, can control multiple TVs. When the TV is first installed, it must be turned ON in order for the head end to be able to communicate with the b-LAN. At this point, if it is desired for the b-LAN to always be powered, including while the TV is in Standby, set Installer Menu item 118 POWER SAVINGS to 001.
  • Page 40: Rjp Model List And Input Auto-Sensing Hierarchy

    Reference: RJP Model List and Input Auto-sensing Hierarchy RJP Model List Legacy Models Scaler Models RJP-101M RJP-101ML RJP-110F RJP-210F RJP-110FW RJP-210FW RJP-110W RJP-210W RJP-110WBR RJP-210WBR RJP-110S RJP-210S RJP-120G RJP-220G RJP-120T RJP-220T RJP-201B RJP-301B RJP-202B RJP-302B RJP Input Auto-sensing Hierarchy Priority Video Audio 1st (Highest)
  • Page 41: Troubleshooting

    Wrong battery polarity. Check that “+” and “-” match in battery compartment. Too much light in room. Dim room light. Wrong Installer Remote. Requires compatible Installer Remote. Contact your LG dealer. Picture Reception Normal picture, Audio muted. Press MUTE or use Volume Up key to increase sound level.
  • Page 42: Troubleshooting Flow Chart

    Troubleshooting (Cont.) Troubleshooting Flow Chart Controller Quick Check STATUS Plug into AC connected LED on PTC Power outlet. to AC Board Power? blinking? Cycle the power by removing and reconnecting the AC Power cord. Then, observe POWER LED on front of TV. POWER Bad Analog or LED lit?
  • Page 43: Commercial Mode Check / Ftg Operating Troubleshooting

    Troubleshooting (Cont.) Commercial Mode Check / FTG Operation Troubleshooting Commercial Mode Check Press POWER on Installer Remote. responded? Leave the TV set ON. Go to Installer Menu by pressing MENU until the on-screen setup menus lock up (i.e., stop responding). stopped Stopped TV is in...
  • Page 44: Clone Programmer Troubleshooting

    Then redo Learn/Teach. (Learning usually takes about 90 sec- onds; Teaching usually takes 3 to 4 minutes.) Remote does not operate Wrong Installer Remote. Only use an LG Installer Remote to operate clone programmer clone programmer. with TV. Clone menu does not dis- MPI cord not connected.
  • Page 45: Glossary Of Terms

    Glossary of Terms A list of defi nitions for some of the words found in this guide. 75 OHM RF CABLE COMPOSITE VIDEO PHYSICAL CHANNEL NUMBER The wire that comes from an off-air Typical video jack, uses one wire for The actual channel number.
  • Page 46: Document Revision History / Notes

    Document Revision History / Notes Document Revision History Date Description December 2010 Revision A: New Document January 2011 Revision B: Includes LD325H TVs Product documentation is available online at: www.LGsolutions.com/products. From the Products page, select TVs, Systems & Solutions, then LCD TVs, then the applicable TV. Click the Literature & Downloads tab at the bottom of the TV page, and select the required document(s) from the Downloads list.
  • Page 47: Back Cover

    1-888-865-3026 www.LGsolutions.com Pro:Idiom is a registered trademark of Zenith Electronics LLC. Pro:Centric is a trademark of LG Electronics U.S.A., Inc. b-LAN is a trademark of LodgeNet Interactive Corporation. All other trademarks or registered trademarks are the property of their respective owners.

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