Advertisement
Troubleshooting
If you encounter a problem while installing or using your ZIP
Drive, check this section for help.
1
Green power light
inserted.
Make sure you are using an E
is connected to the ZIP Drive as shown in the installation
instructions. Make sure the power supply is plugged into a
working power outlet.
2
Computer does not start up properly after the ZIP Drive is
installed.
Disconnect the ZIP Drive from the computer and restart. Refer to
the README.TXT file or the electronic Installation Guide included
on your Install disk for additional problem-solving information.
3
The software cannot find the ZIP Drive, or the ZIP Drive is not
assigned a drive letter.
(a) Make sure the external power supply is connected to the ZIP
Drive and plugged in before you boot or start the computer.
(The green power light on the drive should be ON.) Try
disconnecting the power cable from the ZIP Drive and then
reconnecting it.
(b) Make sure the data cable for the ZIP Drive is connected as
shown in the installation instructions, and that the cable
connections are straight and secure. Tighten all connector
screws firmly and evenly, both on the connector to the ZIP
Drive and to the computer.
(c) Make sure the ZIP Drive is connected to a SCSI connection on
the computer. (On a Macintosh, use the built-in SCSI connection.
On a PC, use a host adapter installed inside the computer.) This
model of the ZIP Drive will not work if it is connected to a
parallel (printer) port.
(d) If you have connected other SCSI devices to your ZIP Drive,
make sure that each one has a different SCSI ID number
(no duplicates). If you need to change a SCSI ID setting, turn
the computer off and power down all devices, change the
conflicting SCSI ID, and power up again.
(e) Make sure the SCSI chain is properly terminated at each end
and that termination is OFF (or removed) for other devices
in the chain. (See the "SCSI Termination" section for more
information.)
not come on or ZIP disk cannot be
does
PSON
ZIP power supply and that it
18
Advertisement
