60s and 100s Installation Guide Part No. N451545001 Rev A Published February 2005...
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(including negligence or otherwise) arising in any way out of the use of this software, even if advised of the possibility of such damage. Nokia reserves the right to make changes without further notice to any products herein.
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Singapore 119968 Nokia Customer Support Web Site: https://support.nokia.com/ Email: tac.support@nokia.com Americas Europe Voice: 1-888-361-5030 or Voice: +44 (0) 125-286-8900 1-613-271-6721 Fax: 1-613-271-8782 Fax: +44 (0) 125-286-5666 Asia-Pacific Voice: +65-67232999 Fax: +65-67232897 021216 Nokia 60s and 100s Installation Guide...
Overview ......... . . 17 About the Nokia 60s and 100s Appliances....17 Memory .
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Using a Console Connection to Perform the Initial Configuration . 32 Accessing Nokia Network Voyager ......34 Accessing Voyager Reference Information .
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Index ..........109 Nokia 60s and 100s Installation Guide...
About this Guide This manual provides information for the installation and use of the Nokia 60s and 100s appliances. Installation and maintenance should be performed by experienced technicians or Nokia-approved service providers only. This preface provides the following information: In This Guide...
Chapter 6, “Installing and Replacing Other Components” explains how to install or replace PCMCIA modems, memory, the hard-disk drive, and an encryption accelerator card (Nokia 100s only). Chapter 7, “Using the Boot Manager” explains how to use the boot manager, which is part of the IPSO software.
Note Notes provide information of special interest or recommendations. Command-Line Conventions This section defines the elements of commands that are available in Nokia Internet Communications products. You might encounter one or more of the following elements on a command-line path.
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A filename extension, such as .ext, might follow a variable that represents a filename. Type this extension exactly as shown, immediately after the name of the file. The extension might be optional in certain products. Nokia 60s and 100s Installation Guide...
Keys that you press simultaneously are linked by a plus sign (+): Press Ctrl + Alt + Del. Menu commands Menu commands are separated by a greater than sign (>): Choose File > Open. Nokia 60s and 100s Installation Guide...
Guide (this document), a Voyager inline help feature, and the Voyager Reference Guide (online). You can find the Nokia 60s and 100s Installation Guide in PDF on the World Wide Web support site (https://support.nokia.com/). You can access inline help and the Voyager Reference Guide from Voyager, the interface to the IPSO operating system.
Memory The Nokia 60s appliance supports from 256 MB to 512 MB of memory. The Nokia 100s appliance supports from 256 MB to 1 GB of memory and provides approximately twice the throughput of the Nokia 60s. Nokia 60s and 100s Installation Guide...
Managing the Nokia 60s and 100s Appliances You can manage the 60s and 100s appliances by using the Nokia Network Voyager: Nokia Network Voyager—an SSL-secured, Web-based element management interface.
Appliance Overview Appliance Overview The following figures show component locations for the Nokia 60s and 100s. Figure 1 Component Locations Front View Status LEDs Modem (AUX) port 00487 Console port PMC interfaces Reset switch PCMCIA slots Built-in Ethernet ports for...
Cables that connect to the Ethernet ports must be IEEE 802.3 compliant to prevent potential data loss. The 60s and 100s appliances include two PMC (PCI mezzanine cards) expansion slots for Nokia supported network interface cards. For information about using supported LAN cards, see page 47 The 60s and 100s appliances also include a PCMCIA slot that supports PCMCIA modems.
Appliance Overview Note Nokia products only support NICs purchased from Nokia Corporation or Nokia-approved resellers. The Nokia Global Support Services group can only provide support for Nokia products that use Nokia-approved accessories. For sales or reseller information, contact a Nokia service “Nokia Contact Information”...
Unit is experiencing an internal Voltage problem Blinking The unit is experiencing a temperature problem Solid red One or more fans are not operating properly, or a 5V, 3.3V, or 12V fuse is blown Nokia 60s and 100s Installation Guide...
“Dual-Port 10/ 100 Ethernet Interface, PMC” on page 47. Site Requirements Before you install a Nokia 60s or Nokia 100s appliance, ensure that your computer room or wiring closet conforms to the environmental specifications listed in Appendix A, “Technical Specifications.”...
Software Requirements Caution Do not place objects over the ventilation holes on the Nokia 60s or 100s appliance. The components might overheat and become damaged. Caution For Nokia 60s or 100s appliances intended for shipment outside of the United States, the cord might be optional. If a cord is not...
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Overview Nokia 60s and 100s Installation Guide...
Installing the Appliance This chapter describes how to install the Nokia 60s and 100s appliances. The following topics are covered: Rack Mounting the Appliance Connecting Power and Turning the Power On Connecting Network Interfaces Caution Protect your 60s and 100s appliances and other electronic equipment from static discharge by making sure you are properly grounded before you touch any electronic components.
Installing the Appliance Note To avoid damaging your equipment, Nokia recommends that you use all four rack-mounting screws when you install your appliance on the rack. Figure 7 Mounting Screws Location 00487 Mounting Screws You can relocate the mounting brackets as...
Figure 9 shows. Note The Nokia 60s and 100s appliance power supplies automatically detect the input voltage (115VAC [90 to 132] or 220VAC [180 to 264]) and configure themselves appropriately. Figure 9 Back Panel Power Switch...
The fan unit on the power supply turns on when you press the power switch. Verify that the fans are running after you press the switch. Check the power LED on the front panel of the appliance (the Nokia logo) to ensure that the power supply is operating correctly. The power LED should be illuminated.
Performing the Initial Configuration The first time you turn power on to a Nokia 60s or 100s appliance, the initial configuration process begins. This process enables you to configure the network settings and provides access to the admin account. You can perform the initial configuration in two ways.
If you connect the console port to a data communications equipment (DCE) device, use a straight-through cable. 00487 Console port For cable pin assignments for the console connection, see “Built-in Console Port” on page 21. Nokia 60s and 100s Installation Guide...
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BOOTMGR> Hostname? prompts, verify that the terminal or terminal emulator program settings are correct. If the settings are correct, contact your Nokia service provider as listed in “Nokia Contact Information” on page 3.
Enter. For more information about how to respond to the prompts during the initial configuration process, see the release notes for the Nokia software release you are running. 4. After you complete the initial configuration, you can use Voyager to configure the remaining network ports.
Figure 10 Voyager Reference Access Points Link to Online Help (Voyager Reference Links to Inline Help (Context Sensitive) Voyager Reference Guide The Voyager Reference Guide is the reference source for Voyager. To access this source, click Doc. Nokia 60s and 100s Installation Guide...
Performing the Initial Configuration You can also access the Voyager Reference Guide at the Nokia support site (https://support.nokia.com) or on the CD that was delivered with your 60s and 100s appliance (doc\voyager_guide.pdf). Alternatively, you can order a printed copy. Voyager Inline Help You can access inline help when you use Voyager.
“Connecting PMC Network Interface Cards.”. Caution You should have a working knowledge of networking equipment before attempting to service a 60s or 100s appliance. Limit service of the unit to the procedures described in this chapter. Nokia 60s and 100s Installation Guide...
Use these instructions to remove, install, or replace a NIC in 60s and 100s appliances. Some steps are not applicable to all procedures. The instructions point out steps appropriate to each procedure. Nokia 60s and 100s Installation Guide...
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For information about how to access Voyager, see “Accessing Nokia Network Voyager” on page 2. Use your fingers or a screwdriver to loosen the thumbscrews that hold the chassis assembly. 00487 Chassis assembly thumbscrews Nokia 60s and 100s Installation Guide...
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4. From underneath the chassis assembly, remove the bezel retaining screws. 00254b If you are installing a NIC in an unoccupied slot, remove the blank bezel that occupies the space in the appliance front panel, retain it for future use, and proceed to step Nokia 60s and 100s Installation Guide...
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5. From above the chassis assembly, remove the NIC retaining screws from the back of the NIC. 00255a 6. Remove the NIC by lifting the back of the NIC away from the chassis assembly and pulling the NIC gently away from the front panel. 00257 Nokia 60s and 100s Installation Guide...
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Insert the NIC bezel into the front panel. 00256a b. Gently push the back of the NIC down toward the chassis assembly. Make sure that the NIC edge is completely seated into the connectors on the chassis assembly. Nokia 60s and 100s Installation Guide...
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8. From the top of the chassis assembly, screw the NIC retaining screws into the standoffs on the back of the NIC. 00255b 9. From beneath the chassis assembly, screw in the bezel retaining screws. 00254a Nokia 60s and 100s Installation Guide...
The system automatically restarts when the chassis assembly clicks into place. Configuring and Activating Interfaces The Nokia 60s or 100s appliance automatically detects any new NIC when the system is restarted. Use Voyager to configure and activate the logical and physical interfaces on the NIC.
Use Voyager to access detailed port information. For information about accessing Voyager, see “Accessing Nokia Network Voyager” on page You can also use the IPSO tcpdump command to examine the track on a specific port. Nokia 60s and 100s Installation Guide...
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Installing and Replacing Network Interface Cards Nokia 60s and 100s Installation Guide...
Dual-Port 10/100 Ethernet Interface, PMC Every 60s and 100s appliance has four built-in dual-mode 10-Mbps and 100- Mbps ports. Additionally, the appliance supports Nokia-approved, dual-port UTP5 dual-mode 10-Mbps and 100-Mbps Ethernet NICs. When you purchase an Ethernet NIC with your 60s and 100s appliance, the NIC is installed before the appliance is delivered to you.
Ethernet NIC Connectors and Cables The connectors on the Ethernet NIC are RJ-45 connectors: To connect to a 10-Mbps or 100-Mbps hub, use a straight-through RJ-45 cable. To connect directly to a host, use an RJ-45 crossover cable. Nokia 60s and 100s Installation Guide...
Figure 12 Output Connector for the Ethernet Cable Pin# Assignment 00113b Figure 13 shows the pin assignments for the RJ-45 cross-over cable. Nokia 60s and 100s Installation Guide...
Caution Protect your 60s or 100s appliance and other electronic equipment from electrostatic discharge (ESD) damage by making sure you are properly grounded before you touch any component. Nokia 60s and 100s Installation Guide...
Note The 60s and 100s support Ositech Five of Clubs and Ositech Five of Clubs II PCMCIA modems. Nokia recommends that you purchase your modem only from Nokia or authorized resellers. For further information, contact the appropriate Nokia customer support site listed “Nokia Contact...
“Using Voyager to Configure the Network Interfaces” on page 67. Replacing a Hard-Disk Drive The Nokia 60s and 100s appliances include one hard-disk drive unit, which you can remove and replace. The following figure shows the location of the hard-disk drive on the motherboard.
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Any servicing of the unit, however, should be completed with the chassis assembly fully removed from the appliance. Power is still active in the chassis body Nokia 60s and 100s Installation Guide...
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4. From the bottom of the chassis assembly, remove the retaining screws that hold the hard-disk drive unit. 00261 5. Gently remove the hard-disk drive from the motherboard, taking care not to damage the connector. 6. Insert the new hard-disk drive unit. 00262 Nokia 60s and 100s Installation Guide...
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7. Tighten the retaining screws that holds the hard-disk drive into place. 00261 8. Slide the chassis assembly back into the appliance until it clicks into place. 00490 Nokia 60s and 100s Installation Guide...
The system automatically restarts when the chassis assembly clicks into place. Replacing or Upgrading Memory The Nokia 60s and 100s appliances have two dual inline memory-module (DIMM) sockets. This section explains how to upgrade or replace the memory for either platform by using a Nokia-approved memory upgrade kit.
Installing and Replacing Other Components Note Nokia recommends that you obtain memory kits only from Nokia or authorized resellers. For further information, contact the appropriate Nokia customer support site listed “Nokia Contact Information” on page 3. The DIMM sockets are located at the right of the motherboard, as you look at...
Adding or Replacing DIMMs To add or replace DIMMs 1. Use Voyager or Lynx to perform an orderly shutdown of the 60s or 100s appliance. For information about accessing Voyager, see “Accessing Nokia Network Voyager” on page Nokia 60s and 100s Installation Guide...
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2. Loosen the two front panel thumbscrews. 00487 Chassis assembly thumbscrews 3. Slide the chassis assembly forward to expose the DIMM sockets Be careful not to pull the chassis assembly entirely out of the appliance. 00489 Nokia 60s and 100s Installation Guide...
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You might need to pull opposite ends of the DIMM alternately to gradually free it from the contact pins. 5. The memory DIMMs are keyed to prevent improper insertion. Press the new DIMM into the socket until it clicks into place. Nokia 60s and 100s Installation Guide...
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DIMM. 00264 The retaining clips move into the lock position as you press the DIMM into place. 6. Slide the chassis assembly back into the appliance until it clicks into place. 00490 Nokia 60s and 100s Installation Guide...
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Replacing or Upgrading Memory 7. Resecure the two thumbscrews. 00487 Chassis assembly thumbscrews The appliance automatically recognizes the new memory configuration. You can verify this from the Voyager or Lynx interface. Nokia 60s and 100s Installation Guide...
Installing and Replacing Other Components Installing an Encryption Accelerator Card Note The Nokia 60s does not support the optional encryption accelerator card. This section contains information about the Nokia encryption accelerator card for the Nokia 100s appliance. The card provides high-speed cryptographic processing that enhances SSL VPN performance.
Installing the Card 1. Use Voyager or Lynx to shut down the appliance. 2. Loosen the two front-panel thumbscrews. 00487 Chassis assembly thumbscrews Nokia 60s and 100s Installation Guide...
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4. Locate the PMC connectors on the rear of the motherboard. Caution Make sure you locate the correct connectors for the SSL VPN acceleration card. Do not use the PMC connectors located at the front of the motherboard, those connectors are for NICs. Nokia 60s and 100s Installation Guide...
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The two sets of connectors should be aligned with each other. The four screw holes and four standoffs should also be aligned with one another. 6. Push down on the card until it is properly seated on the motherboard. Nokia 60s and 100s Installation Guide...
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11. Slide the chassis assembly back into the appliance and resecure the two thumbscrews. 00487 Chassis assembly thumbscrews Reseating the chassis assembly automatically restores power to the appliance. 12. Configure your software to use hardware acceleration. For more information, see “” on page 69. Nokia 60s and 100s Installation Guide...
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Installing an Encryption Accelerator Card Nokia 60s and 100s Installation Guide...
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Installing and Replacing Other Components Nokia 60s and 100s Installation Guide...
Protecting the Boot Manager with a Password Installing the Boot Manager Upgrading the Boot Manager The Nokia 60s and 100s platforms incorporate a boot manager on disk to control the boot-up process. The boot manager allows you to perform a number of tasks, including the following:...
Factory default: yes. bootwait The amount of time, in seconds, that the boot manager waits for input during a boot up when autoboot is set to yes. Factory default: five seconds. Nokia 60s and 100s Installation Guide...
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Single-User Mode: If the console is marked as insecure, you must enter the root password to access the manager. Verbose Mode: Verbose during device probing and thereafter. boot-device: This is the device from which the boot-file loads. Factory default: Options: (hard disk). Nokia 60s and 100s Installation Guide...
The command has the following syntax: printenv For example: BOOTMGR[93]> printenv Bootmgr Revision: 3.3,base kernel=3.5.1- 06.12.2002- 080000 autoboot: YES testboot: NO bootwait: 0 boot-file: boot-flags: boot-device: vendor: Nokia model: IP Nokia 60s and 100s Installation Guide...
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0:20:30:0:11:4 speed 10M full duplex eth2: flags=130<BROADCAST,MULTICAST,PRESENT> ether 0:20:30:0:11:5 speed 10M full duplex eth3: flags=130<BROADCAST,MULTICAST,PRESENT> ether 0:20:30:0:11:6 speed 10M full duplex eth4: flags=130<BROADCAST,MULTICAST,PRESENT> ether 0:20:30:0:11:7 speed 10M full duplex Nokia 60s and 100s Installation Guide...
For example: BOOTMGR[2]> setenv autoboot yes sets the value of to be yes. autoboot Nokia 60s and 100s Installation Guide...
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Use the command to set an alias. The command has the following setalias syntax: setalias name device where name is the alias name, and device the device for which name is the alias. Nokia 60s and 100s Installation Guide...
Use the command to halt the system. The command has the following halt syntax: halt help Use the command to display a list of the available commands. The help command has the following syntax: help Nokia 60s and 100s Installation Guide...
If so, it uses that value; if not, it defaults to the values in the following table: Argument Default boot-device (the hard-disk drive) boot-file /image/current/kernel boot-flags Nokia 60s and 100s Installation Guide...
2. Enter the information the command requests (your system IP install address, the server IP address, and other information). 3. Reboot the 60s or 100s appliance. Nokia 60s and 100s Installation Guide...
3. Enter the new password. The program prompts you to re-enter the new password for verification. 4. Enter the new password again. Note If you forget your install password, contact the appropriate Nokia “Nokia Contact Information” Customer Support site as listed in on page 3 for information on how to set a new one.
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Using the Boot Manager Nokia customer support site listed in the Nokia Contact Information section at the front of this guide for instructions and a new boot manager. The command to install the boot manager has the following syntax: install_bootmgr boot-device boot-file where boot-device is the storage device to which you write the new boot manager image and from which boot manager image loads at boot up.
To upgrade the boot manager 1. Get the upgraded boot manager image from the appropriate Nokia customer support site as listed in the Nokia Contact Information section at the front of this guide. 2. Start the 60s or 100s appliance in single-user mode.
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Using the Boot Manager Nokia 60s and 100s Installation Guide...
60s and 100s appliance. If this is not possible using your laptop computer or terminal, the problem is with the terminal or cable and not the appliance. Nokia 60s and 100s Installation Guide...
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3. Problem Database is corrupt. Solution Return to default settings according to the instructions included in the instructions for resetting the default password, or contact the Nokia customer support site listed in “Nokia Contact Information” on page 3.
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The two double quotation marks at the end of the command properly indicate a blank password. After you execute this command, the system reports that the password was not successfully changed. However, the password is changed and is now newpassword. Nokia 60s and 100s Installation Guide...
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For information about how to complete the full installation procedure, see the current release notes. The release notes are located on the Nokia customer support Web site as listed in the “Nokia Contact Information”...
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Solution Correct duplex setting. Do Not See Interfaces that Should be Present Problem Local 60s and 100s appliance ports do not appear. Solution Your NIC might be defective. Contact the appropriate Nokia customer support site as listed in “Nokia Contact Information”...
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Solution Disconnect connections one at a time until the problem is localized to one computer and troubleshoot further. Unable to Ping Through Appliance—No Connectivity Between Ports This section covers connectivity issues that are isolated within an 60s and 100s appliance or network. Nokia 60s and 100s Installation Guide...
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For information about how to access Voyager and the related reference materials, see “Accessing Nokia Network Voyager” on page To delete the invalid entry 1. Click Config. 2. Click ARP in the Interfaces section. Nokia 60s and 100s Installation Guide...
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Solution Verify that DVMRP is enabled on the interfaces in use. Problem Exceeding TTL on clients. Solution Verify that the client is set up for the proper TTL number. Many clients are set to receive local traffic only one hop away. Nokia 60s and 100s Installation Guide...
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Solution Set encapsulation to LLC/SNAP. Consult your 1483 device documentation. Problem The MTU size is not 1500. Solution The MTU size must be 1500. Nokia does not support larger MTU sizes. Appliance Not Receiving Power Problem Power cord is not properly plugged in.
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To set the boot manager to defaults, issue the command at the boot manager prompt as shown in this set-defaults example: BOOTMGR> set-defaults Nokia 60s and 100s Installation Guide...
An example use of the ICLID command is shown below. For information about the ICLID command, see the Voyager Reference Guide. For information about how to access Voyager and the related reference materials, see “Accessing Nokia Network Voyager” on page Nokia 60s and 100s Installation Guide...
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0 172.16/16 via 10.1.1.225, eith-sp4p1c0,cost 3, age 3111 In addition, several trace options are available. You can enable these options under the routing options in Voyager. When a trace is enabled the output appears in /var/tmp/ipsrd.log. Nokia 60s and 100s Installation Guide...
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If the attached appliance does not support OSPF, configure it with a protocol that the appliance supports and exchange routes with OSPF, or set a default or static route. Note You can also use ICLID to display OSPF details. Nokia 60s and 100s Installation Guide...
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Voyager Reference Guide (online documentation) to ensure that you follow all steps. For information about how to access Voyager and the related reference materials, see “Accessing Nokia Network Voyager” on page Nokia 60s and 100s Installation Guide...
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Troubleshooting Routing Problems Problem Routing protocol is not functioning properly. Solution to ensure that each routing protocol is functioning properly, see “Common Problems with OSPF” on page 97 and “Common Problems with RIP” on page 98. Nokia 60s and 100s Installation Guide...
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Troubleshooting Nokia 60s and 100s Installation Guide...
17 lbs. (7.7 kg) base system Weight Space Requirements The Nokia 60s and 100s are designed for front-screw mounting in a 19-inch rack. Each 60s and 100s requires the following space in a rack: 1.75 inches (4.45 centimeters) of vertical space...
Do not place objects over the ventilation holes on the 60s or 100s appliance. The appliance might overheat and become damaged. NIC Interfaces Cable Output Cable Type Connector Ethernet IEEE 802.3 10BASE-T, RJ-45 100BASE-TX unshielded twisted pair, full-duplex or half-duplex Nokia 60s and 100s Installation Guide...
Compliance Information This appendix contains the following compliance information: Declaration of Conformity Compliance Statements FCC Notice (US) Nokia 60s and 100s Installation Guide...
Nokia 60s, Nokia 100s Product Options: Serial Number: 1 to 100,000 Date First Applied: 2002 conforms to the following standards: Safety: EN60950:1992, A1,A2:1993, A3:1995, A4:1997, A11:1998 with Japanese National Deviations EMC: EN55024 1998, EN55022A 1998, EN61000-3-2, EN61000-3-3 Nokia 60s and 100s Installation Guide...
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Pursuant to directive 1999/5/EC this product complies with the requirements of the Low Voltage Directive 73/23/EEC and the EMC Directive 89/336/EEC with Amendment 93/68/EEC. Alan Hutchinson Manager Regulatory Compliance Engineering Mountain View, California August 2002 Nokia 60s and 100s Installation Guide...
European Community (CE) Immunity Standards EN50024: European Community (CE) EN61000-4-2 EN61000-4-3 EN61000-4-4 EN61000-4-5 EN61000-4-6 EN61000-4-8 EN61000-4-11 ENV50204 Harmonics and Voltage Fluctuation EN61000-3-2 European Community (CE) EN61000-3-3 European Community (CE) Safety Standards UL60950 Can/CSA-C22.2 No. 950 Canada Nokia 60s and 100s Installation Guide...
Consult the dealer or an experienced radio/TV technician for help. Caution Any changes or modifications not expressly approved by the grantee of this device could void the user’s authority to operate the equipment. Nokia 60s and 100s Installation Guide...
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Compliance Information Nokia 60s and 100s Installation Guide...