Dell PowerEdge T610 Hardware Owner's Manual
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Dell PowerEdge T610 Hardware Owner's Manual

Dell server hardware owner's manual
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Dell™ PowerEdge™
T610 Systems
Hardware Owner's Manual

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Summary of Contents for Dell PowerEdge T610

  • Page 1 Dell™ PowerEdge™ T610 Systems Hardware Owner’s Manual...
  • Page 2 Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc.; Microsoft, Windows, Windows Server, and MS-DOS are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries;...

  • Page 3: Table Of Contents

    Contents About Your System Accessing System Features During Startup Front-Panel Features and Indicators LCD Panel Features Home Screen Setup Menu View Menu Hard-Drive Indicator Patterns for RAID Back-Panel Features and Indicators Power Indicator Codes NIC Indicator Codes LCD Status Messages Viewing Status Messages Removing LCD Status Messages System Messages...
  • Page 4 Processor Settings Screen SATA Settings Screen Boot Settings Screen Integrated Devices Screen PCI IRQ Assignments Screen Serial Communication Screen Embedded Server Management Screen Power Management Screen System Security Screen Exit Screen Entering the UEFI Boot Manager Using the UEFI Boot Manager...
  • Page 5 Entering the iDRAC Configuration Utility Installing System Components Recommended Tools Inside the System Front Bezel ......Removing the Front Bezel Installing the Front Bezel Opening and Closing the System Opening the System...
  • Page 6 Internal USB Module Removing the Internal USB Module Installing the Internal USB Module Internal USB Memory Key Integrated Dell Remote Access Controller 6 (iDRAC6) Enterprise Card (Optional) Installing the iDRAC6 Enterprise Card Removing the iDRAC6 Enterprise Card VFlash Media (Optional)
  • Page 7 Removing an Integrated Storage Controller Card ....Installing an Integrated Storage Controller Card ....Removing the Expansion Card Stabilizer Bracket .
  • Page 8 Removing the SAS Backplane Installing the SAS Backplane Power Distribution Board Removing the Power Distribution Board Installing the Power Distribution Board System Board Removing the System Board Installing the System Board Troubleshooting Your System Safety First—For You and Your System Troubleshooting System Startup Failure Troubleshooting External Connections Troubleshooting the Video Subsystem...
  • Page 9 Troubleshooting a Hard Drive Troubleshooting a Storage Controller Troubleshooting Expansion Cards Troubleshooting the Processor(s) Running the System Diagnostics Using Dell™ PowerEdge™ Diagnostics System Diagnostics Features When to Use the System Diagnostics Running the System Diagnostics System Diagnostics Testing Options Using the Custom Test Options...
  • Page 10 Power Distribution Board Connectors Disabling a Forgotten Password Getting Help Contacting Dell Glossary ......

  • Page 11: About Your System

    Enters the System Setup program. See "Using the System Setup Program and UEFI Boot Manager." <F10> Enters System Services, which opens the Unified Server Configurator from which you can access utilities such as system diagnostics. See the Unified Server Configurator user documentation for more information.

  • Page 12: Front-Panel Features And Indicators

    Front-Panel Features and Indicators Figure 1-1. Front Panel Features and Indicators Item Indicator, Button, or Connector Front bezel USB connectors (2) NMI button About Your System Icon Description Covers the system’s front-loading hard drives. Connects USB devices to the system. The ports are USB 2.0-complaint.
  • Page 13 Item Indicator, Button, or Connector Power-on indicator, power button System identification button LCD menu buttons Icon Description The power-on indicator lights when the system power is on. The power button controls the DC power supply output to the system. NOTE: When powering on the system, the video monitor can take up to 25 seconds to display an image, depending on the...

  • Page 14: Lcd Panel Features

    Item Indicator, Button, or Connector LCD panel Optical drive (optional) Tape drive (optional) Front bezel lock LCD Panel Features The system's LCD panel provides system information and status messages to signify when the system is operating correctly or when the system needs attention.
  • Page 15 Figure 1-2. LCD Panel Features Item Buttons Left Select Right System identification Description Moves the cursor back in one-step increments. Selects the menu item highlighted by the cursor. Moves the cursor forward in one-step increments. During message scrolling: • Press once to increase scrolling speed. •...

  • Page 16: Home Screen

    Home Screen The Home screen displays user-configurable information about the system. This screen is displayed during normal system operation when there are no status messages or errors present. When the system is in standby mode, the LCD backlight will turn off after five minutes of inactivity if there are no error messages.

  • Page 17: View Menu

    View Menu Option DRAC IP Name Number Power Temperature Description Displays the IPv4 or IPv6 addresses for the iDRAC6. Addresses include DNS (Primary and Secondary), Gateway, IP , and Subnet (IPv6 does not have Subnet). Displays the MAC addresses for DRAC, iSCSIn, or NETn.

  • Page 18: Hard-Drive Indicator Patterns For Raid

    Hard-Drive Indicator Patterns for RAID Figure 1-3. Hard-Drive Indicators 3.5-in carrier green drive-activity indicator About Your System 2.5-in carrier drive-status indicator (green and amber)
  • Page 19 Drive-Status Indicator Pattern (RAID Only) Condition Blinks green two times per second Blinks green, amber, and off Blinks amber four times per second Blinks green slowly Steady green Identify drive/preparing for removal Drive ready for insertion or removal NOTE: The drive status indicator remains off until all hard drives are initialized after system power is applied.

  • Page 20: Back-Panel Features And Indicators

    Back-Panel Features and Indicators Figure 1-4. Back-Panel Features and Indicators Item Indicator, Button, or Connector PCIe expansion card slots (5) About Your System Icon Description Connects up to five PCI Express (generation 2) expansion cards. Supports two full-height, full-length (30.99-cm [12.2-in]), x8 wide cards in slots 2 and 3.

  • Page 21: Power Indicator Codes

    Item Indicator, Button, or Connector system identification button Ethernet connectors video connector serial connector USB connectors (6) iDRAC6 Enterprise port (optional) VFlash media slot (optional) power supply 2 (PS2) power supply 1 (PS1) security cable slot Power Indicator Codes An LED indicator on the power button indicates when power is supplied to the system and the system is operational.
  • Page 22 • Green — In standby mode, a green light indicates that a valid AC source is connected to the power supply and that the power supply is operational. When the system is on, a green light also indicates that the power supply is providing DC power to the system.
  • Page 23 Figure 1-5. Power Supply Status Indicator power supply status About Your System...

  • Page 24: Nic Indicator Codes

    NIC Indicator Codes Figure 1-6. NIC Indicator Codes link indicator Indicator Link and activity indicators are off Link indicator is green Link indicator is amber Activity indicator is green blinking LCD Status Messages The LCD messages consist of brief text messages that refer to events recorded in the System Event Log (SEL).

  • Page 25: Viewing Status Messages

    Viewing Status Messages If a system error occurs, the LCD screen will turn amber. Press the Select button to view the list of errors or status messages. Use the left and right buttons to highlight an error number, and press Select to view the error. Removing LCD Status Messages For faults associated with sensors, such as temperature, voltage, fans, and so on, the LCD message is automatically removed when that sensor returns to a...
  • Page 26 Table 1-1. LCD Status Messages (continued) Code Text E1116 Memory disabled, temp above range. Power cycle E1210 Motherboard battery failure. Check battery. E1211 RAID Controller battery failure. Check battery. E1216 3.3V Regulator failure. Reseat PCIe cards. E1229 CPU # VCORE Regulator failure.
  • Page 27 Table 1-1. LCD Status Messages (continued) Code Text E122C CPU Power Fault. Power cycle AC. E122D Memory Regulator # Failed. Reseat DIMMs. E122E On-board regulator failed. Call support. E1310 Fan ## RPM exceeding range. Check fan. E1311 Fan module ## RPM exceeding range.
  • Page 28 Table 1-1. LCD Status Messages (continued) Code Text CPU # temp E1414 exceeding range. Check CPU heatsink. E1418 CPU # not detected. Check CPU is seated properly. E141C Unsupported configuration. Check CPU or BIOS revision. E141F CPU # protocol error. Power cycle AC.
  • Page 29 Table 1-1. LCD Status Messages (continued) Code Text Power Supply # E1610 ( ### W) missing. Check power supply. Power Supply # E1614 ( ### W) error. Check power supply. E1618 Predictive failure on Power Supply # ( ### W). Check PSU.
  • Page 30 Table 1-1. LCD Status Messages (continued) Code Text E1626 Power Supply Mismatch. PSU1 = ### W, PSU2 = ### W. E1629 Power required > PSU wattage. Check PSU and config. E1710 I/O channel check error. Review & clear SEL. E1711 PCI parity error on Bus ## Device ##...
  • Page 31 Table 1-1. LCD Status Messages (continued) Code Text E1712 PCI system error on Bus ## Device ## Function ## E1714 Unknown error. Review & clear SEL. E1715 Fatal I/O Error. Review & clear SEL. E1716 Chipset IERR Bus ## Dev ## Function ## .
  • Page 32 Table 1-1. LCD Status Messages (continued) Code Text CPU # internal E1717 error. Review & clear SEL. E171F PCIe fatal error on Bus ## Device ## Function ## Hard drive ## E1810 fault. Review & clear SEL. Hard drive ## E1812 removed.
  • Page 33 Table 1-1. LCD Status Messages (continued) Code Text E1A1D Control panel USB cable not detected. Check cable. E2010 Memory not detected. Inspect DIMMs. E2011 Memory configuration failure. Check DIMMs. E2012 Memory configured but unusable. Check DIMMs. E2013 BIOS unable to shadow memory.
  • Page 34 Table 1-1. LCD Status Messages (continued) Code Text E2016 Interrupt Controller failure. Power cycle AC. E2017 Timer refresh failure. Power cycle AC. E2018 Programmable Timer error. Power cycle E2019 Parity error. Power cycle E201A SuperIO failure. Power cycle AC. E201B Keyboard Controller error.
  • Page 35 Table 1-1. LCD Status Messages (continued) Code Text E201C initialization failure. Power cycle AC. E201D Shutdown test failure. Power cycle AC. E201E POST memory test failure. Check DIMMs. E2020 configuration failure. Check screen message. E2021 Incorrect memory configuration. Review User Guide.
  • Page 36 Table 1-1. LCD Status Messages (continued) Code Text E2110 Multibit Error on DIMM ## . Reseat DIMM. E2111 SBE log disabled on DIMM ## . Reseat DIMM. E2113 Mem mirror OFF on DIMM ## & ## . Power cycle AC I1910 Intrusion detected.

  • Page 37: System Messages

    Table 1-1. LCD Status Messages (continued) Code Text W1228 RAID Controller battery capacity < 24hr. W1627 Power required > PSU wattage. Check PSU and config. W1628 Performance degraded. Check PSU and system configuration. NOTE: For the full name of an abbreviation or acronym used in this table, see the "Glossary."...
  • Page 38 Table 1-2. System Messages Message 128-bit Advanced ECC mode disabled. For 128-bit Advanced ECC, DIMMs must be installed in pairs. Pairs must be matched in size and geometry. Alert! Advanced ECC Memory Mode disabled! Memory configuration does not support Advanced ECC Memory Mode.
  • Page 39 Table 1-2. System Messages (continued) Message Alert! iDRAC6 not responding. Power required may exceed PSU wattage. Alert! Continuing system boot accepts the risk that system may power down without warning. Alert! Node Interleaving disabled! Memory configuration does not support Node Interleaving.
  • Page 40 Table 1-2. System Messages (continued) Message Alert! Power required exceeds PSU wattage. Check PSU and system configuration. Alert! Continuing system boot accepts the risk that system may power down without warning. Alert! Redundant memory disabled! Memory configuration does not support redundant memory.
  • Page 41 Table 1-2. System Messages (continued) Message BIOS Update Attempt Failed! Caution! NVRAM_CLR jumper is installed on system board CPU set to minimum frequency. CPU x installed with no memory. CPUs with different cache sizes detected. CPUs with different core sizes detected! System halted CPUs with different...
  • Page 42 Table 1-2. System Messages (continued) Message Current boot mode is set to UEFI. Please ensure compatible bootable media is available. Use the system setup program to change the boot mode as needed. Decreasing available memory DIMM configuration on each CPU should match.
  • Page 43 Table 1-2. System Messages (continued) Message Gate A20 failure Faulty keyboard controller; General failure Invalid configuration information - please run SETUP program. Invalid PCIe card found in the Internal_Storage slot! Keyboard controller failure Keyboard data line failure Keyboard stuck key failure Keyboard fuse has failed Causes...
  • Page 44 Table 1-2. System Messages (continued) Message Local keyboard may not work because all user accessible USB ports are disabled. If operating locally, power cycle the system and enter system setup program to change settings. Manufacturing mode detected Maximum rank count exceeded. The following DIMM has been disabled: x...
  • Page 45 Table 1-2. System Messages (continued) Message Memory odd/even logic failure at address, read value expecting value Memory write/ read failure at address , read value expecting value Memory set to minimum frequency. Memory tests terminated by keystroke. MEMTEST lane failure detected on x Mirror mode disabled.
  • Page 46 Table 1-2. System Messages (continued) Message No boot device available No boot sector on hard drive No timer tick interrupt PCI BIOS failed to install About Your System Causes Faulty or missing optical drive subsystem, hard drive, or hard-drive subsystem, or no bootable USB key installed.
  • Page 47 Table 1-2. System Messages (continued) Message PCIe Training Error: Expected Link Width is x , Actual Link Width is y . Plug & Play Configuration Error Quad rank DIMM detected after single rank or dual rank DIMM in socket. Read fault Requested sector not found SATA Port x...
  • Page 48 Table 1-2. System Messages (continued) Message SATA port x device auto- sensing error SATA port x device configuration error SATA port x device error Sector not found Seek error Seek operation failed Shutdown failure General system error. The amount of system memory has changed About Your System...
  • Page 49 Table 1-2. System Messages (continued) Message The following DIMMs should match geometry: x , x , ... The following DIMMs should in rank match count: x , x , ... The following DIMMs should match in size: x , x , ... The following DIMMs should in size...
  • Page 50 Table 1-2. System Messages (continued) Message Timer chip counter 2 failed configuration operation honored. System will now reset. configuration operation is pending. Press (I) to Ignore OR (M) to Modify to allow this change and reset the system. WARNING: Modifying could prevent security.
  • Page 51 Unified Server Configuration user documentation for more information. Restore the flash memory using the latest version on support.dell.com. See the iDRAC6 user's guide for instructions on performing a field replacement of the flash memory. Reseat the memory modules. See "Troubleshooting System Memory."...
  • Page 52 Table 1-2. System Messages (continued) Message Unsupported memory configuration. DIMM mismatch across slots detected: x , x , ... Unused memory detected. DIMM’s installed in the following slot are not available when in mirror or 128-bit advanced ECC modes: x , x , x Warning: A fatal error has caused system reset!
  • Page 53 Table 1-2. System Messages (continued) Message Warning! Power required exceeds PSU wattage. Check PSU and system configuration. Warning! Performance degraded. CPU and memory set to minimum frequencies to meet PSU wattage. System will reboot. Warning! PSU mismatch. PSU redundancy lost. Check PSU.

  • Page 54: Warning Messages

    Table 1-2. System Messages (continued) Message Write fault Write fault on selected drive NOTE: For the full name of an abbreviation or acronym used in this table, see the "Glossary." Warning Messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task.

  • Page 55: Alert Messages

    NOTE: Always check for updates on support.dell.com and read the updates first because they often supersede information in other documents. About Your System...
  • Page 56 About Your System...

  • Page 57: Using The System Setup Program

    NOTE: Operating systems must be UEFI-compatible (for example, Microsoft ® Windows Server 2008 x64 version) to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode.

  • Page 58: Entering The System Setup Program

    Entering the System Setup Program 1 Turn on or restart your system. 2 Press <F2> after you see the following message: <F2> = System Setup NOTE: The system will not respond until the USB keyboard is active. If your operating system begins to load before you press <F2>, allow the system to finish booting, and then restart your system and try again.

  • Page 59: System Setup Options

    System Setup Options Main Screen Figure 2-1. Main System Setup Program Screen NOTE: The options for the System Setup program change based on the system configuration. NOTE: The System Setup program defaults are listed under their respective options in the following sections, where applicable. Option System Time System Date...
  • Page 60 Communication Screen." Displays a screen to configure the front-panel LCD options and to set a user-defined LCD string. See "Embedded Server Management Screen." Enables you to manage power usage of the processor(s), fans, and memory modules with preconfigured or customized settings. See "Power Management Screen."...

  • Page 61: Memory Settings Screen

    Option F1/F2 Prompt on Error (Enabled default) Memory Settings Screen Option System Memory Size System Memory Type System Memory Speed Video Memory System Memory Testing (Enabled default) Memory Operating Mode Node Interleaving (Disabled default) Using the System Setup Program and UEFI Boot Manager Description Enables the system to halt on errors during POST, which allows the user to observe events that may scroll by...

  • Page 62: Processor Settings Screen

    Processor Settings Screen Option 64-bit Core Speed Bus Speed Logical Processor (Enabled default) Virtualization Technology (Disabled default) Execute Disable (Enabled default) Number of Cores per Processor (All default) Turbo Mode C States (Enabled default) Processor X ID SATA Settings Screen Option Embedded SATA (ATA Mode default)

  • Page 63: Boot Settings Screen

    Option Port B (Off default) Boot Settings Screen Option Boot Mode (BIOS default) Boot Sequence Hard-Disk Drive Sequence USB Flash Drive Emulation Type (Auto default) Using the System Setup Program and UEFI Boot Manager Description Auto enables BIOS support for the device attached to SATA port B.

  • Page 64: Integrated Devices Screen

    Option Boot Sequence Retry (Disabled default) Integrated Devices Screen Option Integrated SAS/RAID Controller (Enabled default) User Accessible USB Ports (All Ports On default) Internal USB Port (On default) Internal SD Card Port Embedded NIC1 and NIC2 Embedded Gb NICx (NIC1 default: Enabled with PXE;...

  • Page 65: Pci Irq Assignments Screen

    Option OS Watchdog Timer (Disabled default) I/OAT DMA Engine (Disabled default) Embedded Video Controller (Enabled default) PCI IRQ Assignments Screen Option <PCIe device> Serial Communication Screen Option Serial Communication (On without Console Redirection default) Using the System Setup Program and UEFI Boot Manager Description Sets a timer to monitor the operating system for activity, and aids in recovery if the system stops responding.

  • Page 66: Embedded Server Management Screen

    Remote Terminal Type (VT100/VT220 default) Redirection After Boot (Enabled default) Embedded Server Management Screen Option Front Panel LCD Options Options are User Defined String, Model Number, or User-Defined LCD String You can enter a name or other identifier for the system, to...

  • Page 67: Power Management Screen

    Power Management Screen Option Power Management CPU Power and Performance Management Fan Power and Performance Management Memory Power and Performance Management Using the System Setup Program and UEFI Boot Manager Description Options are OS Control, Active Power Controller, Custom, or Maximum Performance. For all but the Custom setting, the BIOS pre-configures the power settings on this screen as follows: OS Control sets the CPU power to OS DBPM, the fan...

  • Page 68: System Security Screen

    System Security Screen Option System Password Setup Password Password Status (Unlocked default) TPM Security (Off default) TPM Activation (No Change default) Using the System Setup Program and UEFI Boot Manager Description Displays the current status of the password security feature and allows a new system password assignment and verification.

  • Page 69: Exit Screen

    Option TPM Clear (No default) Power Button (Enabled default) NMI Button (Disabled default) AC Power Recovery (Last default) AC Power Recovery Delay Determines when the system restarts after power is Exit Screen Press <Esc> to exit the System Setup program; the Exit screen displays: •...

  • Page 70: Entering The Uefi Boot Manager

    NOTE: Operating systems must be 64-bit UEFI-compatible (for example, Microsoft ® Windows Server and 32-bit operating systems can only be installed from the BIOS boot mode. NOTE: The Boot Mode must be set to UEFI in the System Setup program to access the UEFI Boot Manager.

  • Page 71: Uefi Boot Manager Screen

    UEFI Boot Manager Screen Option Continue <Boot options> UEFI Boot Settings System Utilities UEFI Boot Settings Screen Option Add Boot Option Delete Boot Option Enable/Disable Boot Option Change Boot Order One-Time Boot From File System Utilities Screen Option System Setup Using the System Setup Program and UEFI Boot Manager Description The system attempts to boot to devices starting with...

  • Page 72: System And Setup Password Features

    1 Verify that Password Status is Unlocked. Using the System Setup Program and UEFI Boot Manager Description Restarts the system and accesses the Unified Server Configurator, which allows you to run utilities such as system diagnostics. Accesses the BIOS-level boot options list without rebooting.
  • Page 73 2 Highlight the System Password option and press <Enter>. 3 Type your new system password. You can use up to 32 characters in your password. As you type, placeholders appear in the field. The password assignment is not case-sensitive. To erase a character, press <Backspace>...

  • Page 74: Using The Setup Password

    If an incorrect system password is entered, the system displays a message and prompts you to re-enter your password. You have three attempts to enter the correct password. After the third unsuccessful attempt, the system displays an error message that the system has halted and must be shut down manually with the power button.

  • Page 75: Idrac Configuration Utility

    The iDRAC Configuration Utility is a pre-boot configuration environment that allows you to view and set parameters for the iDRAC6 and for the managed server. The iDRAC Configuration Utility enables you to: • Configure, enable, or disable the iDRAC6 local area network through the dedicated iDRAC6 Enterprise card port or the embedded NICs.

  • Page 76: Entering The Idrac Configuration Utility

    • Enable a LAN Platform Event Trap (PET) destination • Attach or detach the Virtual Media devices • Change the administrative user name and password and manage user privileges • View System Event Log (SEL) messages or clear messages from the log For additional information on using iDRAC6, see the documentation for iDRAC6 and systems management applications.

  • Page 77: Installing System Components

    Installing System Components NOTE: The procedures and figures in this chapter assume that your system is in a tower configuration. If your system is in a rack configuration, disregard any steps for laying the system on its side and rotating the system feet. Recommended Tools •...

  • Page 78: Inside The System

    Inside the System Figure 3-1. Inside the System Installing System Components...

  • Page 79: Front Bezel

    system cover PCIe expansion card slots (5) power supply bays (2) heat sink and processor (1 or 2) internal USB module control panel optical drive (optional) integrated storage controller card RAID battery (optional) Front Bezel A lock on the bezel restricts access to the hard drives. To remove or install any of these drives, you must first remove the front drive bezel.

  • Page 80: Opening And Closing The System

    Figure 3-2. Removing and Installing the Front Bezel front bezel bezel tab slots (2) Opening and Closing the System WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by yourself. Opening the System 1 Unless you are installing a hot-swap component such as a hard drive or power supply, turn off the system and attached peripherals, and disconnect...

  • Page 81: Closing The System

    5 Turn the lock on the cover release latch counterclockwise to the unlocked position. See Figure 3-3. 6 Pull the cover release latch, and rotate the latch end of the cover away from the system. See Figure 3-3. 7 Grasp the cover on both sides and carefully lift the cover away from the system.

  • Page 82: Hard Drives

    2 Ensure that no tools or extra parts are left inside the system. 3 Reinstall the system cover: Place the bottom edge of the cover, opposite from the cover release latch, into the slots in the system chassis. Lower the cover into the chassis. Press the latch end of the cover into the chassis until the latch locks into place.

  • Page 83: Removing A Hard-Drive Blank

    NOTE: Use only drives that have been tested and approved for use with the SAS backplane board. When you format a hard drive, allow enough time for the formatting to be completed. Be aware that high-capacity hard drives can take a number of hours to format.

  • Page 84: Installing A Hard-Drive Blank

    Figure 3-4. Removing and Installing a Hard Drive Blank 3.5-in hard drive blank release latch Installing a Hard-Drive Blank Align the hard-drive blank with the drive bay and insert the blank into the drive bay until the release lever clicks into place. Removing a Hot-Swap Hard Drive CAUTION: To prevent data loss, ensure that your operating system supports hot-...

  • Page 85: Installing A Hot-Swap Hard Drive

    If the drive has been online, the green activity/fault indicator will flash as the drive is powered down. When the drive indicators are off, the drive is ready for removal. 3 Press the button on the front of the drive carrier and open the drive carrier release handle to release the drive.

  • Page 86: Removing A Hard Drive From A Hard-Drive Carrier

    Figure 3-5. Installing a Hot-Swap Hard Drive release button 3 Install the hot-swap hard drive. Press the button on the front of the drive carrier and open the handle. Insert the hard-drive carrier into the drive bay until the carrier contacts the backplane.
  • Page 87 When aligned correctly, the back of the hard drive will be flush with the back of the hard-drive carrier. 3 Attach the four screws to secure the hard drive to the hard-drive carrier. Figure 3-6. Installing a Hard Drive Into a Hard-Drive Carrier hard-drive carrier hard drive screws (4)

  • Page 88: Power Supplies

    Power Supplies Your system supports the following power supply modules: • 570-W Energy Smart power supply • optional 870-W High Output power supply NOTE: The power supply label specifies the maximum power output. NOTE: The system does not support a mixed installation of High Output and Energy Smart power supplies.

  • Page 89: Installing A Power Supply

    Figure 3-7. Removing and Installing a Power Supply power-supply handle release latch Installing a Power Supply 1 On a system with redundant power supplies, verify that both power supplies are of the same type and have the same maximum output power. NOTE: The maximum output power of the power supply (listed in watts) is located near the center of the power supply label.

  • Page 90: Removing A Power Supply Blank

    CAUTION: When connecting the power cable, secure the cable with the Velcro strap. NOTE: When hot-adding or hot-swapping a new power supply, allow several seconds for the system to recognize the power supply and determine whether it is working properly. The power supply status indicator will turn green to signify that the power supply is functioning properly (see Figure 1-5).

  • Page 91: Installing The Expansion Card Stabilizer

    Figure 3-8. Removing and Installing the Expansion Card Stabilizer release tab chassis slots Installing the Expansion Card Stabilizer 1 Slide the edge of the expansion card stabilizer into the slots in the chassis until the release tab locks into place. See Figure 3-8. 2 Close the system.

  • Page 92: Cooling Shroud

    Cooling Shroud Removing the Cooling Shroud WARNING: The memory modules and heat sinks are hot to the touch for some time after the system has been powered down. Allow the memory modules and heat sinks to cool before handling them. CAUTION: Never operate your system with the cooling shroud removed.

  • Page 93: Installing The Cooling Shroud

    Figure 3-9. Removing and Installing the Cooling Shroud touch points (2) cooling shroud Installing the Cooling Shroud 1 Carefully lower the shroud into the chassis, inserting the shroud edges in the alignment guides in the chassis. Make sure that no cables are pinned under the bottom edges of the shroud, and press down on the shroud until the release latch locks into place.

  • Page 94: Removing A Cooling-Fan Module

    Removing a Cooling-Fan Module WARNING: The cooling fans can continue to spin for some time after the system has been powered down. Allow time for the fans to stop spinning before handling them. CAUTION: The system requires at minimum a cooling-fan module to be installed in the cooling shroud’s outer fan-module slot (see Figure 3-10) at all times to ensure proper system cooling.

  • Page 95: Installing A Cooling-Fan Module

    Figure 3-10. Removing and Installing a Cooling-Fan Module release tabs (2) cooling shroud Installing a Cooling-Fan Module CAUTION: Never attempt to operate your system without at least one cooling-fan module installed. If only one cooling-fan module is being installed, it must be installed in the outer module position in the cooling shroud.

  • Page 96: Internal Sd Module

    5 Close the system. See "Closing the System." 6 Place the system upright and on its feet on a flat, stable surface. 7 Reattach any peripherals, then connect the system to the electrical outlet. 8 Turn on the system and attached peripherals. Internal SD Module Installing the Internal SD Module 1 Turn off the system, including any attached peripherals, and disconnect...
  • Page 97 Figure 3-11. Installing the Internal SD Module release tab latch SD card slot (SD connector) hooks (2) 6 Connect the internal SD module cable between the connector on the module and the J_SDCARD connector on the system board. See Figure 6-1 for the location of the connector on the system board. 7 Install the cooling shroud.

  • Page 98: Removing The Internal Sd Module

    8 Install the expansion card stabilizer. See "Installing the Expansion Card Stabilizer." 9 Close the system. See "Closing the System." 10 Place the system upright and on its feet on a flat, stable surface. 11 Reattach any peripherals, then connect the system to the electrical outlet. 12 Turn on the system and attached peripherals.

  • Page 99: Removing An Internal Sd Flash Card

    1 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet and peripherals. 2 Open the system. See "Opening the System." 3 Locate the SD card connector on the internal SD module and, with the label side facing up, insert the contact-pin end of the card into the slot.
  • Page 100 4 Remove the cooling shroud. See "Removing the Cooling Shroud." 5 Disconnect the internal USB module cable from the connector on the system board, and unroute the cable from the cable guides in the chassis. See Figure 3-12. 6 Pull up on the module release tab, and slide the internal USB module to remove it from the slots in the chassis.

  • Page 101: Installing The Internal Usb Module

    Figure 3-12. Removing and Installing the Internal USB Module chassis slots module tabs cable connector module release tab Installing the Internal USB Module 1 Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet. cable guide USB memory key internal USB module...

  • Page 102: Internal Usb Memory Key

    2 Open the system. See "Opening the System." 3 Remove the expansion card stabilizer. See "Removing the Expansion Card Stabilizer." 4 Remove the cooling shroud. See "Removing the Cooling Shroud." 5 Insert the tabs on the internal USB module in the slots in the chassis, and slide it into the slots until it the module release tab locks into place.

  • Page 103: Enterprise Card (Optional)

    6 Reattach any peripherals, then connect the system to the electrical outlet. 7 Turn on the system and attached peripherals. Integrated Dell Remote Access Controller 6 (iDRAC6) Enterprise Card (Optional) The optional iDRAC6 Enterprise card provides a set of advanced features for managing the system remotely.
  • Page 104 When the front of the card is fully seated, the plastic standoff tabs snap over the edge of the card. 8 Install the cooling shroud. See "Installing the Cooling Shroud." 9 Install the expansion card stabilizer. See "Installing the Expansion Card Stabilizer."...

  • Page 105: Removing The Idrac6 Enterprise Card

    Removing the iDRAC6 Enterprise Card 1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet and peripherals. 2 Open the system. See "Opening the System." 3 Remove the expansion card stabilizer. See "Removing the Expansion Card Stabilizer."...

  • Page 106: Vflash Media (Optional)

    VFlash Media (Optional) The optional VFlash media is a Secure Digital (SD) card that can be used with the optional iDRAC6 Enterprise card. See "Integrated Dell Remote Access Controller 6 (iDRAC6) Enterprise Card (Optional)". 1 Locate the VFlash media slot on the back of the system and insert the contact-pin end of the SD card (with the label side facing towards the middle of the system) into the slot.

  • Page 107: Optical And Tape Drives

    Figure 3-14. Removing and Installing a NIC Hardware Key NIC hardware key 5 Close the system. See "Closing the System." 6 Place the system upright and on its feet on a flat, stable surface. 7 Reattach any peripherals, then connect the system to the electrical outlet. 8 Turn on the system and attached peripherals.
  • Page 108 5 Disconnect the power and data cables from the back of the drive. See Figure 3-15. 6 Slide the drive release latch in the direction of the arrow to release the shoulder screws. See Figure 3-15. 7 Slide the drive out to remove it from the drive bay. 8 If you are installing another drive in the bay, see "Installing an Optical or Tape Drive."...

  • Page 109: Installing An Optical Or Tape Drive

    Figure 3-15. Removing and Installing an Optical or Tape Drive drive drive bay screw slots drive cables Installing an Optical or Tape Drive 1 Unpack the drive and prepare it for installation. For instructions, see the documentation that accompanied the drive. If you are installing a SAS tape drive, you must have an internal SAS expansion card installed (see "Installing an Expansion Card").
  • Page 110 Each device attached to a SCSI host adapter must have a unique SCSI ID number (narrow SCSI devices use IDs 0 to 7; wide SCSI devices use IDs from 0 to 15). Set the drive’s SCSI ID to avoid conflicts with other devices on the SCSI bus. For the default SCSI ID setting, see the documentation provided with the drive.
  • Page 111 Figure 3-16. Installing Optical or Tape Drive Shoulder Screws screws (3) 9 Gently slide the drive into the drive bay, inserting the drive alignment screws into the drive bay screw slots. The drive release latch locks into place when the drive is secure. See Figure 3-15. 10 Attach the SATA power cable, SAS power cable, or SCSI power cable to the drive.

  • Page 112: Integrated Storage Controller Card

    • If you are installing a SCSI tape drive, connect the SCSI interface cable in the drive kit from the SCSI controller expansion card to the drive. See "Installing an Expansion Card" to install the SCSI expansion card. 12 Replace the cooling shroud. See "Installing the Cooling Shroud." 13 Replace the expansion card stabilizer.
  • Page 113 Grasp the storage card by its edge, carefully pull the card up to remove it from the storage-card connector, and continue to pull the card up and out of the card guides. See Figure 3-17. CAUTION: Disconnecting the RAID battery cable from a PERC card can cause data loss if the "dirty cache"...

  • Page 114: Installing An Integrated Storage Controller Card

    Figure 3-17. Removing and Installing an Integrated Storage Controller Card data cables integrated storage controller card Installing an Integrated Storage Controller Card NOTE: Be sure to connect the cables according to the connector labels on the cables. The cables are not operational if reversed. 1 If applicable, install the RAID battery (see "Installing a RAID Battery") and connect the RAID battery cable to the connector on the card.

  • Page 115: Removing The Expansion Card Stabilizer Bracket

    2 Install the integrated storage controller card in the storage-card slot on the system board. See Figure 6-1 to locate the storage-card slot. Holding the card by its edges, position the card so that the card connector aligns with the storage-card connector on the system board. Lower the card into the card guides, and insert the card connector firmly into the storage-card connector until the card is fully seated and the blue plastic card guide locks in place over the upper corner of the...

  • Page 116: Installing The Expansion Card Stabilizer Bracket

    3 Remove the expansion card stabilizer. See "Removing the Expansion Card Stabilizer." 4 Disconnect the data cables from the integrated storage card. See Figure 3-17. To disconnect a cable, press the blue latches on both sides of the cable connector and ease it out from the connector on the card. 5 Remove the integrated storage card.

  • Page 117: Raid Battery

    8 Place the system upright and on its feet on a flat, stable surface. 9 Reattach any peripherals, then connect the system to the electrical outlet. 10 Turn on the system and attached peripherals. RAID Battery Removing a RAID Battery The information in this section applies only to systems with the optional PERC controller card.

  • Page 118: Installing A Raid Battery

    Figure 3-18. Removing and Installing a RAID Battery battery cable connector battery carrier tabs (2) battery carrier Installing a RAID Battery 1 Insert the RAID battery into the battery carrier. See Figure 3-18. 2 Insert the battery carrier with the RAID battery into the battery carrier slots until the carrier release latch locks into place.

  • Page 119: Expansion Card Installation Guidelines

    Table 3-1. Expansion-Card Installation Order Card Priority Card Type PERC 5/E controller PERC 6/E controller 10 Gb NIC All other Dell storage cards Non-Dell storage cards All other NICs Slot Priority Allowed 3,2,5,4,1 4,5,1,2,3...

  • Page 120: Installing An Expansion Card

    Maximum of 2 of any card whose maximum power exceeds 15W. Refer to the expansion card documentation to ensure that the maximum power does not exceed 15W. Installing an Expansion Card NOTE: Before installing any expansion cards, see "Expansion Card Installation Guidelines."...
  • Page 121 11 Install the expansion card stabilizer. See "Installing the Expansion Card Stabilizer." 12 Close the system. See "Closing the System." 13 Place the system upright and on its feet on a flat, stable surface. 14 Reattach any peripherals, then connect the system to the electrical outlet. 15 Turn on the system and attached peripherals.

  • Page 122: Removing An Expansion Card

    Figure 3-19. Removing and Installing an Expansion Card expansion card latch expansion card tab expansion card connector Removing an Expansion Card 1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet and peripherals. Installing System Components expansion card expansion card tab slot...

  • Page 123: System Memory

    2 Open the system. See "Opening the System." 3 Remove the expansion card stabilizer. See "Removing the Expansion Card Stabilizer." 4 Disconnect any cables connected to the expansion card. 5 Remove the expansion card: Open the expansion card latch adjacent to the slot. See Figure 3-19. Grasp the expansion card by its top corners, and carefully pull the card from the expansion-card connector.

  • Page 124: General Memory Module Installation Guidelines

    • Single-rank and dual-rank RDIMMs of sizes 2-GB, 4-GB, and 8-GB (when available) are supported for a total of up to 96 GB. • Quad-rank RDIMMs are supported for a total of up to 96 GB. • 1-GB and 2-GB UDIMMs are supported for a total of up to 24 GB. General Memory Module Installation Guidelines To ensure optimal performance of your system, observe the following general guidelines when configuring your system memory.

  • Page 125: Mode-Specific Guidelines

    • Two memory modules per channel are limited to 800 MHz, regardless of memory module speed. • If quad-rank memory modules are mixed with single- or dual-rank modules, the quad-rank modules must be installed in the sockets with the white release levers. •...
  • Page 126 memory totals. The tables do not show mixed or quad-rank memory-module configurations, nor do they address the memory speed considerations of any configuration. Table 3-2. Sample RDIMM Single- and Dual-Rank Memory Configurations (Per Processor) Memory Memory Module Mode Size Optimizer 2-GB 4-GB 8-GB Advanced...
  • Page 127 Table 3-2. Sample RDIMM Single- and Dual-Rank Memory Configurations (Per Processor) Memory Sockets Memory Memory Module Mode Size Mirroring 2-GB vacant X 4-GB vacant X 8-GB vacant X When available. Requires x4- or x8-based memory modules. Table 3-3. Sample UDIMM Memory Configurations (Per Processor) Memory Sockets Memory Memory...

  • Page 128: Installing Memory Modules

    Table 3-3. Sample UDIMM Memory Configurations (Per Processor) Memory Memory Module Mode Size Mirroring 1-GB vacant X 2-GB vacant X Requires x4- or x8-based memory modules. Installing Memory Modules WARNING: The memory modules are hot to the touch for some time after the system has been powered down.
  • Page 129 6 Handle each memory module only on either card edge, ensuring not to touch the middle of the memory module. Figure 3-20. Installing and Removing a Memory Module memory module alignment key 7 Align the memory module's edge connector with the alignment key of the memory module socket, and insert the memory module in the socket.

  • Page 130: Removing Memory Modules

    11 Install the expansion card stabilizer. See "Installing the Expansion Card Stabilizer." 12 Close the system. See "Closing the System." 13 Place the system upright and on its feet on a flat, stable surface. 14 Reattach any peripherals, then connect the system to the electrical outlet. 15 Turn on the system and attached peripherals.

  • Page 131: Processors

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 132 WARNING: The heat sink and processor are hot to the touch for some time after the system has been powered down. Allow the heat sink and processor to cool before handling them. CAUTION: Never remove the heat sink from a processor unless you intend to remove the processor.
  • Page 133 Figure 3-21. Installing and Removing a Heat Sink heat sink WARNING: The processor is held in its socket under strong pressure. Be aware that the release lever can spring up suddenly if not firmly grasped. 10 Position your thumb firmly over the processor socket-release lever and release the lever from the locked position.

  • Page 134: Installing A Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 135 NOTE: In a single-processor configuration, the CPU1 socket must be used. 1 If you are adding a second processor for the first time, remove the heat- sink blank and the processor blank from the vacant processor socket. Removing the blanks is similar to removing a processor. See "Removing a Processor."...

  • Page 136: System Battery

    8 Close the system. See "Closing the System." 9 Place the system upright and on its feet on a flat, stable surface. 10 Reattach any peripherals, then connect the system to the electrical outlet. 11 Turn on the system and attached peripherals. 12 Press <F2>...
  • Page 137 Squeeze the metal tabs on the ends of the cable connector. Gently work the connector out of the socket. 8 Lift up the disconnected end of the control panel cable to access the battery socket. CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery.

  • Page 138: Control Panel Assembly

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 139 3 Remove the expansion card stabilizer. See "Removing the Expansion Card Stabilizer." 4 Remove the cooling shroud. See "Removing the Cooling Shroud." 5 Remove the integrated storage controller card. See "Removing an Integrated Storage Controller Card." 6 Remove the expansion card stabilizer bracket: Pull the blue release lever, and slide the expansion card stabilizer bracket up and out of the chassis.
  • Page 140 Figure 3-24. Removing and Installing the Control Panel control panel screws (2) chassis outer cover control panel cable Installing System Components cover tabs cover screws (2) control panel assembly...

  • Page 141: Installing The Control Panel Assembly

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 142: Sas Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 143 Disconnect the power cables from any internal optical or tape drives, if present. See "Removing an Optical or Tape Drive." Pull the cables up and away from the notch in the backplane board. CAUTION: The backplane signal cable can only be disconnected after the backplane has been removed.

  • Page 144: Installing The Sas Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 145 1 Connect the backplane signal cable to the backplane. See Figure 3-25. 2 Position the SAS backplane so that the metal tabs in the chassis are fully inserted into the securing slots on the backplane. See Figure 3-25. 3 Slide the backplane down until the release pin snaps into place. 4 Reconnect the cables that were previously routed over the notch in the backplane board.

  • Page 146: Power Distribution Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 147: Installing The Power Distribution Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 148: System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 149 3 Remove the expansion card stabilizer. See "Removing the Expansion Card Stabilizer." 4 Remove the cooling shroud. See "Removing the Cooling Shroud." 5 Remove the NIC hardware key, if present. See Figure 6-1 for the ISCSI_KEY socket location. 6 Remove the integrated storage controller card. See "Removing an Integrated Storage Controller Card."...
  • Page 150 • SAS backplane cable from BP_PWR connector • Internal SD module cable from the J_SDCARD connector • Internal USB module cable from the INT_USB connector 15 Carefully route any loose cables away from the edges of the system board. 16 Remove the system board from the chassis: Pull and hold the blue system board release pin.

  • Page 151: Installing The System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 152 3 Remove the labels from the placard, and affix them to the chassis under the hard drive bays (tower orientation) or to the right of the hard drive bays (rack orientation). 4 Install the system board in the chassis: WARNING: Do not lift the system board by the memory modules latches, processor heat sink, or any component on the system board.
  • Page 153 9 If applicable, install the iDRAC6 Enterprise card. See "Installing the iDRAC6 Enterprise Card." 10 Install the expansion-card stabilizer bracket: Fit the slots on the bracket over the metal guides in the chassis, and slide the bracket downwards until the release latch locks into place. See Figure 3-27.
  • Page 154 Installing System Components...

  • Page 155: Troubleshooting Your System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 156: Troubleshooting The Video Subsystem

    2 Check the video interface cabling from the system to the monitor. 3 Try using a monitor that is known to be working. 4 Run the appropriate online diagnostic test. See "Using Dell™ PowerEdge™ Diagnostics." If the tests run successfully, the problem is not related to video hardware.

  • Page 157: Troubleshooting A Serial I/O Device

    If the problem is resolved, replace the serial device. If the problem persists, see "Getting Help." Troubleshooting a NIC 1 Run the appropriate online diagnostic test. See "Using Dell™ PowerEdge™ Diagnostics." 2 Restart the system and check for any system messages pertaining to the NIC controller.

  • Page 158: Troubleshooting A Wet System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 159: Troubleshooting A Damaged System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 160: Troubleshooting The System Battery

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 161: Troubleshooting System Cooling Problems

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 162: Troubleshooting A Fan

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 163: Troubleshooting System Memory

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 164 9 Check the memory channels and ensure that they are populated correctly. See "General Memory Module Installation Guidelines." 10 Reseat the memory modules in their sockets. See "Installing Memory Modules." 11 Replace the cooling shroud. See "Installing the Cooling Shroud." 12 Replace the expansion card stabilizer.

  • Page 165: Troubleshooting An Internal Sd Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 166: Troubleshooting An Internal Usb Memory Key

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 167: Troubleshooting An Optical Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 168 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1 Try using a different tape cartridge. 2 Ensure that the device drivers for the tape drive are installed and are configured correctly.

  • Page 169: Troubleshooting A Hard Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 170: Troubleshooting A Storage Controller

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 171: Troubleshooting Expansion Cards

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 172 6 Ensure that each expansion card is firmly seated in its connector. See "Installing an Expansion Card." 7 Install the expansion card stabilizer. See "Installing the Expansion Card Stabilizer." 8 Close the system. See "Closing the System." 9 Place the system upright and on its feet on a flat and stable surface, reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

  • Page 173: Troubleshooting The Processor(S)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 174 12 For systems with multiple processors, turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 13 Open the system. See "Opening the System." 14 Remove the expansion card stabilizer. See "Removing the Expansion Card Stabilizer."...

  • Page 175: Running The System Diagnostics

    Using Dell™ PowerEdge™ Diagnostics To assess a system problem, first use the online Dell PowerEdge Diagnostics. Dell PowerEdge Diagnostics is a suite of diagnostic programs, or test modules, that include diagnostic tests on chassis and storage components such as hard drives, physical memory, communications ports, NICs, CMOS, and more.

  • Page 176: When To Use The System Diagnostics

    • View status messages that inform you if tests are completed successfully • View error messages that inform you of problems encountered during testing When to Use the System Diagnostics If a major component or device in the system does not operate properly, component failure may be indicated.

  • Page 177: Using The Custom Test Options

    Testing Option Express Test Extended Test Custom Test Information Using the Custom Test Options When you select Custom Test in the Main Menu window, the Customize window allows you to select the device(s) to be tested, select specific options for testing, and view the test results. Selecting Devices for Testing The left side of the Customize window lists devices that can be tested.

  • Page 178: Viewing Information And Results

    • Log output file pathname — Enables you to specify the diskette drive or USB memory key where the test log file is saved. You cannot save the file to a hard drive. Viewing Information and Results The following tabs in the Customize window provide information about the test and the test results.

  • Page 179: Jumpers And Connectors

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 180 Figure 6-1. System Board Jumpers and Connectors Jumpers and Connectors 15 14...
  • Page 181 Table 6-2. System Board Jumpers and Connectors Item Connector SLOT1 SLOT2 SLOT3 SLOT4 SLOT5 iDRAC6 CPU2 CPU1 J_PDB J_PWR1 J_PWR2 BP_PWR INT_USB J_SDCARD SATA_B Description PCIe x8 connector x4 link (slot 1) PCIe x8 connector x8 link (slot 2) PCIe x8 connector x8 link (slot 3) PCIe x8 connector x4 link (slot 4) PCIe x8 connector x4 link (slot 5) Memory module slot B1 (white release lever)
  • Page 182 Table 6-2. System Board Jumpers and Connectors (continued) Item Connector SATA_A CTRL_PNL BATTERY ISCSI_KEY INT_STORAGE SAS Integrated storage controller card connector PWRD_EN NVRAM_CLR Jumpers and Connectors Description SATA A connector Control panel connector System battery NIC hardware key Password enable jumper NVRAM clear jumper...

  • Page 183: Sas Backplane Board Connectors

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 184: Power Distribution Board Connectors

    Figure 6-2. SAS Backplane Connectors hard drive connectors 0-3 SAS B cable connector J_SIG_BB_BP connector Power Distribution Board Connectors CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and Jumpers and Connectors front (facing hard-drive bay)
  • Page 185 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. Figure 6-3. Power Distribution Board Connectors J_PWR2 connector J_BP_PWR connector J_BB_SIG connector...

  • Page 186: Disabling A Forgotten Password

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 187 11 Reconnect your system and peripherals to their electrical outlets, and turn on the system. The existing passwords are not disabled (erased) until the system boots with the password jumper plug removed. However, before you assign a new system and/or setup password, you must reset the jumper plug to the enabled position.
  • Page 188 Jumpers and Connectors...

  • Page 189: Getting Help

    NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.
  • Page 190 Getting Help...

  • Page 191: Glossary

    Glossary A — Ampere(s). AC — Alternating current. ACPI — Advanced Configuration and Power Interface. A standard interface for enabling the operating system to direct configuration and power management. ambient temperature — The temperature of the area or room where the system is located.
  • Page 192 ECC — Error checking and correction. EMI — Electromagnetic interference. ESD — Electrostatic discharge. ESM — Embedded server management. See iDRAC. expansion bus — Your system contains an expansion bus that allows the processor to communicate with controllers for peripherals, such as NICs.
  • Page 193 I/O — Input/output. A keyboard is an input device, and a monitor is an output device. In general, I/O activity can be differentiated from computational activity. iDRAC, iDRAC6 — Integrated Dell Remote Access Controller. A systems management hardware and software solution that provides remote management capabilities, crashed system recovery, and power control functions for Dell™...
  • Page 194 Kbps — Kilobit(s) per second. KBps — Kilobyte(s) per second. kg — Kilogram(s); 1000 grams. kHz — Kilohertz. KVM — Keyboard/video/mouse. KVM refers to a switch that allows selection of the system from which the video is displayed and for which the keyboard and mouse are used.
  • Page 195 several different forms of memory, such as integrated memory (ROM and RAM) and add-in memory modules (DIMMs). memory key — A portable flash memory storage device integrated with a USB connector. MHz — Megahertz. mirroring — A type of data redundancy in which a set of physical drives or memory modules stores data and one or more sets of additional drives or memory modules stores duplicate copies of the data.
  • Page 196 ROMB — RAID on motherboard. SAN — Storage Area Network. A network architecture that enables remote network- attached storage devices to appear to a server to be locally attached. SAS — Serial-attached SCSI. SATA — Serial Advanced Technology Attachment. A standard interface between the system board and storage devices.
  • Page 197 — A legacy I/O port with a 9-pin connector that transfers data one bit at a time and is most often used to connect a modem to the system. service tag — A bar code label on the system used to identify it when you call Dell for technical support.
  • Page 198 TOE — TCP/IP offload engine. UDIMM — An unregistered (unbuffered) DDR3 memory module. UEFI — Unified Extensible Firmware Interface. uplink port — A port on a network hub or switch used to connect to other hubs or switches without requiring a crossover cable. UPS —...

  • Page 199: Index

    20 NICs, 20 power distribution board, 184 SAS backplane, 183 serial port, 20 USB, 12, 20 video, 12, 20 contacting Dell, 189 control panel assembly features, 12 installing, 141 LCD panel features, 14 removing, 138 cooling fans removing, 94...
  • Page 200 installing, 84 removing, 83-85 drive carrier hard drive, 86 DVD drive. See optical drive. error messages, 58 expansion card stabilizer installing, 91 removing, 90 expansion cards, 118 installing, 120 removing, 122 troubleshooting, 171 front bezel installing, 79 removing, 79 front-panel features, 12 guidelines expansion card installation, 119 memory installation, 124...
  • Page 201 134 RAID battery, 118 SAS backplane, 144 system board, 151 tape drive, 109 USB memory key, 102 VFlash SD card, 106 Integrated Dell Remote Access Controller See iDRAC6 Enterprise card. integrated storage controller See storage controller. integrated storage controller card...
  • Page 202 UDIMM configurations, 119 messages error messages, 58 status LCD, 24 system, 37 warning, 54 microprocessor See processor. NIC hardware key, 106 NICs connectors, 20 indicators, 24 troubleshooting, 157 opening the system, 80 optical drive installing, 109 removing, 107 troubleshooting, 167 Optimizer memory mode, 125 password disabling, 186...
  • Page 203 74 SSD hard drives, 82 startup accessing system features, 11 storage controller card installing, 114 removing, 112 troubleshooting, 170 support contacting Dell, 189 system closing, 81 opening, 80 system board connectors, 179 installing, 151 jumpers, 179 removing, 148...
  • Page 204 integrated devices options, 64 keystroke to enter, 58 memory options, 61 serial communications options, 65 system security options, 66-68 system startup failure, 155 tape drive installing, 109 removing, 107 troubleshooting, 167 telephone numbers, 189 TPM security, 66-68 troubleshooting battery (system), 160 cooling fans, 162 damaged system, 159 expansion cards, 171...
  • Page 205 warranty, 55 wet system troubleshooting, 158 Index...
  • Page 206 Index...

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