Dell Color Laser Printer 7130cdn User Manual

Dell professional color printer user guide
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7130cdn Professional Color Printer

User Guide

Guide d'utilisation
Guida dell'utente
Benutzerhandbuch
Guía del usuario
www.support.dell.com

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Summary of Contents for Dell Color Laser Printer 7130cdn

  • Page 1: User Guide

    7130cdn Professional Color Printer User Guide Guide d'utilisation Guida dell'utente Benutzerhandbuch Guía del usuario www.support.dell.com...
  • Page 2 Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
  • Page 3: Table Of Contents

    Automatically Setting the Printer’s IP Address........
  • Page 4 Media That Can Damage Your Printer........
  • Page 5 Cleaning the Printer ........
  • Page 6 Printer Resets or Turns Off Frequently ........
  • Page 7: Dell 7130Cdn Professional Color Printer

    Features This chapter includes: • Parts of the Printer on page 8 • Printer Configurations on page 10 • Control Panel on page 12 • More Information on page 14 Dell 7130cdn Professional Color Printer User Guide...
  • Page 8: Features

    Rear View on page 9 • Internal Components on page 9 Front View 7130-028 Dell 7130cdn Professional Color Printer User Guide 1. Top output tray 2. Power switch 3. Control panel 4. Front door 5. Tray 2 6. Tray 3, 4, & 5 (option) 7.
  • Page 9: Rear View

    1. Imaging unit cover lever 2. Toner cartridges 3. Belt cleaner 4. Waste cartridge 7130-026 3. Ethernet connection 4. Power cord connector 7130-027 5. Imaging unit cover 6. Imaging units 7. Transfer roller 8. Fuser Dell 7130cdn Professional Color Printer Features User Guide...
  • Page 10: Printer Configurations

    Options on page 11 Standard Features The Dell 7130cdn Professional Color Printer has many features to meet your printing needs: • Maximum print speed of 35 pages per minute (ppm) for monochrome printing and 35 ppm for color printing (on letter-size plain paper) •...
  • Page 11: Options

    Options The following options are available for the Dell 7130cdn printer: • 500-Sheet Feeder: Provides Tray 3 for extra paper input capacity. • 1500-Sheet Feeder: Provides Tray 3, 4, and 5 for extra input capacity. • Productivity kit: Includes an internal hard drive and supports disk collation. Use to enable printing features: •...
  • Page 12: Control Panel

    Indicates status messages and menus. 3. Cancel button Cancels the current printing job. 4. Back button Returns to the previous menu item. Dell 7130cdn Professional Color Printer User Guide 5. Up Arrow button Scrolls upward through the menus. 6. Down Arrow button Scrolls downward through the menus.
  • Page 13: Information Pages

    Information pages can also be printed from the Embedded Web Server (EWS). Menu Map The Menu Map information page shows you how to navigate to each of the printer’s functions. It is useful for getting to know the capabilities and setting names of your printer.
  • Page 14: More Information

    Features More Information The following links provide more information about your printer and its capabilities. Information Installation Guide Quick Use Guide User Guide (PDF) Product Information Guide Video Tutorials Online Diagnostics Technical Support Information about menus or error messages Information pages...
  • Page 15: Network Basics

    IPv6 on page 36 This chapter provides basic information about setting up and connecting to your printer. Note: For information about setting up and connecting to your printer on an IPv6 network, IPv6 on page 36. on page 16 on page 17...
  • Page 16: Overview Of Network Setup And Configuration

    4. Install the driver software on the computer from the Software and Documentation CD. For information on driver installation, see the section in this chapter for the specific operating system you are using. 5. Configure the printer’s TCP/IP address, which is required to identify the printer on the network. •...
  • Page 17: Choosing A Connection Method

    If you are connecting to one or more computers with a hub, connect the computer to the hub with one cable, and then connect the printer to the hub with the second cable. Connect to any port on the hub except the uplink port.
  • Page 18: Connecting Via Usb

    USB Connection A USB connection requires a standard A/B USB cable. This cable is not included with your printer and must be purchased separately. Verify that you are using the correct USB (1.x or 2.0) cable for your connection. 1. Connect one end of the USB cable to the printer and turn it on.
  • Page 19: Configuring The Network Address

    If your computer is on a large network, contact your network administrator for the appropriate TCP/IP addresses and additional configuration information. If you are creating your own small Local Area Network or connecting the printer directly to your computer using Ethernet, follow the procedure for automatically setting the printer’s Internet Protocol (IP) address.
  • Page 20: Automatically Setting The Printer's Ip Address

    Automatically Setting the Printer’s IP Address If the printer is connected to a small established TCP/IP network without a DHCP server, use the installer on the Software and Documentation CD to detect or assign an IP address to your printer.
  • Page 21: Manually Setting The Printer's Ip Address

    IP address. To use an IP host name for the printer, the system administrator must configure one or more DNS servers and a local DNS domain name space database. To set up the printer for DNS, supply a maximum of two DNS name server IP addresses.
  • Page 22: Using The Control Panel

    Using the Control Panel To manually set the IP address: 1. On the control panel, select Printer Setup > Connection Setup > Network Setup > TCP/IPv4 Setup, then press the OK button. 2. Select DHCP/BOOTP, then press the OK button to select Off.
  • Page 23: Printer Management Software

    • Define a link to your local Web server’s support page. • Access online manuals and technical support information located on the Dell website. Note: The Embedded Web Server requires a Web browser and a TCP/IP connection between the printer and the network (in Windows, Macintosh, or UNIX environments). TCP/IP and HTTP must be enabled in the printer.
  • Page 24: Available Printer Drivers

    Network Basics Available Printer Drivers To access special printing options, use a Dell printer driver. Dell provides drivers for a variety of page description languages and operating systems. The following printer drivers are available: Printer Driver Windows PostScript Driver Windows PCL5c Driver Mac OS X (Version 10.3 and...
  • Page 25: Windows 2000 Or Later

    1. Verify that the printer is plugged in, turned On, and connected to an active network. 2. Verify that the printer is receiving network information by monitoring the LEDs on the back of the printer. When the printer is connected to a functioning network and receiving traffic, its link LED is green, and its amber traffic LED is flashing rapidly.
  • Page 26: Other Methods Of Installation

    5. Select Standard TCP/IP Port from the New Port Type drop-down menu, then click Next. 6. Click Next. 7. Enter the IP Address of the printer you want to use in the Printer Name or IP Address edit box. Click Next.
  • Page 27 3. Select the *.INF file, then click Open. 4. Verify that the path and filename are correct, then click OK. 5. Enter a name for the printer and select whether you want that printer to be the default. Click Next.
  • Page 28: Windows 64-Bit Server To 32-Bit Client Installation

    3. Select the *.INF file, then click Open. 4. Verify that the path and filename are correct, then click OK. 5. Enter a name for the printer and select whether you want that printer to be the default. Click Next.
  • Page 29: Windows 2000 Or Later Troubleshooting

    Interpreters: Auto, PCL, or PostScript (depending on your driver). 2. Verify that the client is logged into the network and printing to the correct print queue. The user should also have access to the Dell printer queue. Verifying Driver Installation To verify driver installation: 1.
  • Page 30: Printing A Test Page

    8. Select the Ports tab. Verify that the IP Address in the Print to the Following Ports list is identical to the one on the Configuration page. You may need to click the Configure Port button to see the IP address. If necessary, re-select the TCP/IP number used for the printer. Printing a Test Page To print a test page: 1.
  • Page 31: Macintosh Os X, Version 10.3 And Higher

    Bonjour (Rendezvous) Connection To install the printer driver from the Software and Documentation CD: 1. Insert the CD into the CD drive and run the installer package to install the printer software. 2. When installation is complete, open the Printer Setup Utility.
  • Page 32: Macintosh Os X, Version 10.4 And Higher

    Enter the printer’s IP address in the Printer Address field. Verify that the Queue Name field is blank. Select Dell from the Printer Model pull-down menu, and then select the corresponding PPD file. Click the Add button. The printer is added to the list.
  • Page 33: Macintosh Troubleshooting (Mac Os X, Version 10.3 And Higher)

    4. For AppleTalk, follow the steps below. For TCP/IP proceed to Step 5. a. From the printer’s control panel, verify that EtherTalk is enabled. If it is not, enable it in the control panel, and then reset the printer.
  • Page 34: Unix (Linux)

    6. Click the Start button to begin downloading. 7. Repeat steps 1 and 2, and then click the Printer Package for use with Services for Unix link. Dell 7130cdn Professional Color Printer...
  • Page 35 4. Click the Online Diagnostics Tool link to access Online Diagnostics. Installing the Printer When Using CUPS as the Print Spooler When using CUPS as the print spooler, you need to add the printer’s .ppd file to the /usr/share/cups/model/Dell directory.
  • Page 36: Ipv6

    Enabling IPv6 IPv6 can be enabled or disabled independently of IPv4. Note: If you disable both IPv4 and IPv6, you will lose your connection to the printer. For information on restoring the default TCP/IP settings, see on page 37. To enable/disable IPv6, use one of the following options: •...
  • Page 37: Setting The Interface Id

    Your IPv6-enabled printer has one interface with multiple addresses. The Interface ID is the part of the address after the prefix. The printer uses the Interface ID when assigning both the Link- Local address and automatic addresses that use router supplied prefix(es). It is not used in addresses supplied by DHCPv6.
  • Page 38: Automatic Address Assignment

    Enabling/Disabling Automatic Address Assignment with the Control Panel To set the Interface ID on the control panel: 1. Select Printer Setup > Connection Setup > Network Setup > TCP/IPv6 Setup, then press the OK button. 2. Select Auto Assign, then press the OK button to turn Auto Assign On or Off.
  • Page 39: Manual Address Assignment

    Setting DHCPv6 Options with the Control Panel To change DHCPv6 options using the control panel: 1. Select Printer Setup > Connection Setup > Network Setup > TCP/IPv6 Setup > DHCPv6 Mode, then press the OK button. 2. Select the DHCPv6 option, then press the OK button.
  • Page 40: Address Precedence

    To manually set the IPv6 address using the Embedded Web Server: 1. Launch your Web browser. 2. Enter your printer’s IP address in the browser’s Address field. 3. Click Properties. 4. Select the Protocols folder on the left navigation panel, then click TCP/IP.
  • Page 41: Printing

    • Printing Mirror Images on page 82 • Printing Special Job Types on page 58 on page 64 on page 67 on page 70 on page 71 on page 77 on page 83 Dell 7130cdn Professional Color Printer User Guide...
  • Page 42: Printing Overview

    5. Access the printer driver settings by selecting Properties or Preferences (Windows), Dell Features for Macintosh. The title of the button may vary depending on your application. 6. Modify the printer driver settings as necessary and select OK (Windows) or Dell Features (Macintosh).
  • Page 43: Supported Media

    For best results, use Dell recommended printing media specified for your Dell 7130cdn printer. You can also print a summary of supported media (the Paper Tips information page) directly from the printer.
  • Page 44: Media That Can Damage Your Printer

    Printing Media That Can Damage Your Printer Your printer is designed to use a variety of paper and media types for print and copy jobs. However, some media can cause poor output quality, increased paper jams, or damage to your printer.
  • Page 45: Loading Media

    Loading Paper in Trays 2–5 Most paper sizes can be loaded in the trays either long-edge feed or short-edge feed, however, printing long-edge feed is recommended to optimize the life of the printer, supplies, and print speed. Loading Paper in Tray 1 (MPT) Tray 1 (MPT) accepts the following paper types: •...
  • Page 46 To load paper or other media in Tray 1 (MPT): 1. Open Tray 1 (MPT). 2. Load the paper or other media with the long edge entering the printer first. • For single-sided printing, place side one facedown, with the top of the page towards the rear of the printer.
  • Page 47 • For automatic 2-sided printing, place side one faceup, with the top of the page towards the rear of the printer. Prepunched holes should enter the printer last. Caution: Do not load paper or media above the fill line indicated on the tray. Overloading the tray may cause jams.
  • Page 48 Use short-edge feed for sizes that do not fit long-edge feed or when the media curls or peels, such as labels. 1. Open Tray 1 (MPT). 2. Load the paper or other media with the short edge against the printer. • For single-sided printing, place side one facedown, with the top of the page entering the printer first.
  • Page 49 • For automatic 2-sided printing, place side one faceup, with the top of the page entering the printer last. Place prepunched paper with the holes toward the front of the printer. Caution: Do not load paper or media above the fill line indicated on the tray. Overloading the tray may cause jams.
  • Page 50: Using Manual Feed In Tray 1 (Mpt)

    62 for more information. Using Manual Feed in Tray 1 (MPT) If you are using paper that you do not want others to use, you can have the printer prompt you when it is time to load the paper for your print job.
  • Page 51 Use long-edge feed for faster printing when the paper fits that way. To load paper or other media in Trays 2–5: 1. Pull out the tray. 2. Fan the paper to release sheets that are stuck together. 7130-049 7130-050 Dell 7130cdn Professional Color Printer User Guide Printing...
  • Page 52 Prepunched holes should be on the right side of the tray. Caution: Do not load paper or media above the fill line indicated on the tray. Overloading the tray may cause jams. Dell 7130cdn Professional Color Printer User Guide 7130-122 7130-121...
  • Page 53 Select Change setup, then press the OK button. b. Select the appropriate paper type, then press the OK button. c. Select the paper size, then press the OK button. 7130-021 7130-056 Dell 7130cdn Professional Color Printer User Guide Printing...
  • Page 54 New Custom Size for the paper size and follow the prompts; see on page 62 for more information. If you loaded standard-size paper, select Auto Select for the paper size; the tray guides are then used by the printer to determine the paper size in the tray.
  • Page 55 For automatic 2-sided printing, insert side one facedown, with the top of the paper towards the right side of the tray. Prepunched holes should be towards the front of the tray. 7130-057 7130-096 Dell 7130cdn Professional Color Printer User Guide Printing...
  • Page 56 Do not load paper or media above the fill line indicated on the tray. Overloading the tray may cause jams. 4. Adjust the guides to fit the paper. 5. Push the tray completely into the printer. Dell 7130cdn Professional Color Printer User Guide 7130-059 7130-021...
  • Page 57 Using Custom Size Paper page 62 for more information. If you loaded standard-size paper, select Auto Select for the paper size; the tray guides are then used by the printer to determine the paper size in the tray. Dell 7130cdn Professional Color Printer...
  • Page 58: Printing On Special Media

    Transparencies can be printed from Tray 1 (MPT) and Tray 2. They should be printed on one side only. To order paper, transparencies, or other specialty media, go to www.dell.com/supplies. Caution: Damage caused by using unsupported paper, transparencies or other specialty media is not covered by the Dell warranty or service agreement.
  • Page 59: Printing On Envelopes

    Damage caused by using unsupported envelopes is not covered under the Dell warranty or service agreement. Printing on Labels Labels can be printed from Tray 1 (MPT) only. To order paper, transparencies, or other specialty media, go to the Dell Supplies website at www.dell.com/supplies. Guidelines •...
  • Page 60: Printing On Glossy Paper

    Note: Use the Calibrate for Paper menu to adjust the printer for each type of glossy media. Calibration only uses Tray 1 (MPT). Place at least 9 sheets of the media to be calibrated in Tray 1 (MPT).
  • Page 61: Using Custom Paper Types

    Custom paper types are created in the Embedded Web Server and appear in the printer driver, control panel, and EWS. You can define up to 5 custom names and assign base paper types to them. The control panel always lists all five types, but the driver only lists the ones that are not hidden.
  • Page 62: Using Custom Size Paper

    Printing Mac OS X version 10.5 1. Go to the Print menu. 2. In the print drop-down list, select Dell Features. The Paper/Output drop-down appears. 3. In the Paper drop-down list, select Other Type. 4. From the drop-down list, select the custom paper type you want to use.
  • Page 63 Mac OS X version 10.4 and newer 1. Select Page Setup from the File menu. 2. Select the Dell 7130 printer. 3. In the Paper Size drop-down list select Manage Custom Sizes. 4. Click the + button to add a new custom page size.
  • Page 64: Selecting Printing Options

    Printing Selecting Printing Options Printing options, also referred to as printer driver options, are specified as Printing Preferences in Windows, and Dell Features in Macintosh. Printing Options include 2-sided printing, page layout, and print quality. Printing Options for Windows The following table lists printing options organized in tabs within the Printing Preferences window:...
  • Page 65: Setting Default Printing Options For Windows

    1. With the document open in your application, access the Print dialog box (CTRL+P for most applications). 2. Select the Dell 7130cdn printer and click the Properties button to open the Printing Preferences window. This button is labeled Preferences in some applications. Select a tab in the Printing Preferences window, and make selections.
  • Page 66: Printing Options For Macintosh

    Printing Printing Options for Macintosh See the following table for specific printing options in the Macintosh PostScript printer driver. Printing Options Paper/Output Job type Paper size and paper type 2-sided printing Print quality Covers Separators Color Options Automatic Color Black and White...
  • Page 67: Printing On Both Sides Of The Paper

    Thick Glossy Paper • Transparencies • Envelopes • Labels • Any die-cut specialty media, such as business cards See also: Supported Media on page 43 on page 67 on page 68 (20–40 lb. Bond). Dell 7130cdn Professional Color Printer Printing User Guide...
  • Page 68: Printing A 2-Sided Document

    Short-Edge Feed: Insert side one facedown, with the top of the paper towards the left side of the tray. Prepunched holes should be towards the front of the tray. 2. In the printer driver, select 2-sided printing. The location of the selection depends on your computer’s operating system.
  • Page 69: Page Layout Options

    Short Edge See also: Loading Paper in Tray 1 (MPT) Loading Paper in Trays 2–5 Landscape 2-Sided Print, Flip on Short Edge on page 45 on page 50 Dell 7130cdn Professional Color Printer Printing Landscape Landscape 2-Sided Print User Guide...
  • Page 70: Selecting Paper Type To Use

    Selecting Paper Type to Use When you send your print job to the printer, you can choose to let the printer automatically select which paper to use based on your document size and the paper type you select, or you can force the printer to use paper from a specific tray.
  • Page 71: Printing Multiple Pages To A Single Sheet (N-Up)

    3. Click the button for the number of pages you want to appear on each side of the sheet. Mac OS X version 10.3 and newer 1. In the Print dialog box, select Layout. 2. Select the number of Pages per Sheet and Layout Direction. Dell 7130cdn Professional Color Printer Printing User Guide...
  • Page 72: Printing Booklets

    2. Select the Booklet Layout option. If you are using the PostScript driver, click the Booklet Options button to specify the creep and gutter. 3. If desired, select Draw Page Borders from the drop-down list. Dell 7130cdn Professional Color Printer User Guide Gutter...
  • Page 73 Printing Mac OS X 10.5 1. In the Print dialog box, select Dell Features, then the Booklet/Watermark drop-down list. 2. Select Enable for Booklet Printing from the drop-down list. 3. If desired, specify the creep and gutter with the Booklet Options button.
  • Page 74: Using Color Corrections

    2. Select the desired color correction: Automatic, Vivid Color, Black and White, or Color Adjustments. Mac OS X 10.5 1. In the Print dialog box, select Dell Features, and then the Color Options drop-down list. 2. Select the desired color correction from the available options. Making Color Adjustments in a Supported Driver Windows 2000 or newer driver 1.
  • Page 75 The sample images change as you move the sliders. To track the adjustments and print the file name, print-quality mode, and color settings for your job on the edge of the page, select the Print Settings on Page box on the Color Options tab. Dell 7130cdn Professional Color Printer User Guide Printing...
  • Page 76: Making Custom Color Adjustments

    Controls which color settings are printed in black. Note: The Spot Color tab has an option to allow the printer to manage spot colors. To use the default color table associated with a particular element on the tab, select Automatic or click the Reset button.
  • Page 77: Printing In Black And White

    1. Select the Color Options tab. 2. Select the Black and White option. Mac OS X 10.5 1. In the Print dialog box, select Dell Features, and then the Color Options drop-down list. 2. Select Black and White. Dell 7130cdn Professional Color Printer...
  • Page 78: Printing Separators

    3. Select the desired options and press the OK button. Mac OS X 10.5 1. In the Print dialog box, select Dell Features, then Paper/Output from the drop-down list. 2. Select Separators from the Paper Menu 3. Select the desired option from the separator dialog box.
  • Page 79: Printing Cover Pages

    Blank Pages Add one blank page at the end of the document. Add two blank pages at the end of the document. Add one blank page at the end of the document. Dell 7130cdn Professional Color Printer Printing User Guide...
  • Page 80: Printing Cover Pages In A Supported Driver

    3. Under Paper Feed Options, select the tray to use for the cover pages from the Last Page Paper Source drop-down list. Note: For booklet printing, the cover page needs to be selected as the Last Page Paper Source. Dell 7130cdn Professional Color Printer User Guide...
  • Page 81: Printing Watermarks

    Select an option to print the watermark in the foreground or background or to blend it with the job. • Select an option to print the watermark on all pages or only the first page. Dell 7130cdn Professional Color Printer User Guide Printing...
  • Page 82: Printing Mirror Images

    You can print pages as a mirror image (flips images horizontally on pages when printed). Selecting Mirror Image in a Supported Driver Windows 2000 or newer and PostScript driver 1. Select the Advanced tab. 2. Select Yes for Mirrored Output under Image Options. Dell 7130cdn Professional Color Printer User Guide...
  • Page 83: Printing Special Job Types

    For a personal saved job, enter your four-digit passcode and enter the name you want to give this job. 4. Click the OK button. on page 84 on page 85 on page 85 on page 85 Dell 7130cdn Professional Color Printer Printing on page 83 User Guide...
  • Page 84: Sending Print With Jobs

    Printing Operating System Steps Mac OS X, version 10.5 1. In the Print dialog box, select Dell Features and select Paper/Output from the drop-down list. 2. Select the job type from the Job Types drop-down list • For a secure print or personal saved job, enter a four-digit number, ranging from 0000 through 9999, in the Numeric Password field.
  • Page 85: Printing Or Deleting Personal Print Jobs

    For example, if your password is 222, enter 0222 in the driver and on the control panel. Use the Back button to return to a previous digit. Dell 7130cdn Professional Color Printer User Guide Printing...
  • Page 86 7. Select Print and Save or Delete, then press the OK button. 8. If you are printing, scroll to the desired number of copies, then press the OK button to print the job. Dell 7130cdn Professional Color Printer User Guide...
  • Page 87 Maintenance This chapter includes: • Maintenance and Cleaning • Ordering Supplies on page 93 • Moving the Printer on page 95 • Printer Symbols on page 96 on page 88 Dell 7130cdn Professional Color Printer User Guide...
  • Page 88: Maintenance

    Make sure any parts removed during cleaning are replaced before you plug in the printer. Locating the Serial Number and the Service Tag When ordering supplies or contacting Dell for assistance, you will be asked to provide your printer’s serial number and/or service tag.
  • Page 89: Printing Meters

    The serial number and service tag can also be found using the printer’s control panel. On the printer’s control panel, press Information > Printer Identification. The serial number and service tag are displayed. Or you can print the Startup page.
  • Page 90: Cleaning The Printer

    Cleaning the LEDs on page 90 Cleaning the Exterior To remove stains, clean the outside of the printer using a soft, damp cloth moistened with a mild neutral detergent. Do not spray detergent directly onto the printer. Warning: To prevent electric shock, turn the printer off and unplug the power cord from the electrical outlet before cleaning the printer.
  • Page 91 Note: Make sure to pull the cleaning rods out as far as they will go. Push them in as far as they will go. Do not use excessive force. Maintenance 7130-081 7130-074 Dell 7130cdn Professional Color Printer User Guide 7130-077...
  • Page 92 Maintenance 6. Close the imaging unit cover. 7. Rotate the lever to the right to lock it. 8. Close the front door. Dell 7130cdn Professional Color Printer User Guide 7130-078 7130-083 7130-082...
  • Page 93: Ordering Supplies

    Each toner cartridge includes installation instructions on the outer box. Caution: Use of toner other than Genuine Dell Toner may affect print quality and printer reliability. It is the only toner designed and manufactured under strict quality controls by Dell for specific use with this printer. Routine Maintenance Items Routine maintenance items are printer parts that have a limited life and require periodic replacement.
  • Page 94: Customer Replaceable Parts

    Use of non-Dell supplies is not recommended. The Dell Warranty and Service Agreements, do not cover damage, malfunction, or degradation of performance caused by use of non-Dell supplies, or the use of Dell supplies not specified for this printer. Recycling Supplies For information on Dell supplies recycling programs, go to www.dell.com/recycling.
  • Page 95: Moving The Printer

    Failure to repackage the printer properly for shipment can result in damage to the printer not covered by the Dell warranty or service agreement. • Damage to the printer caused by improper moving is not covered by the Dell warranty or service agreement. •...
  • Page 96: Printer Symbols

    Ignoring this warning could cause serious injury or even death. Ignoring this caution could cause injury or damage to the property. Hot surface on or in the printer. Use caution to avoid personal injury. Caution: Electrostatic sensitive devices Verify that you are properly grounded before making contact with the printer.
  • Page 97: Troubleshooting

    This chapter includes: • General Troubleshooting on page 98 • Paper Feed Problems on page 101 • Print-Quality Problems on page 121 • Getting Help on page 131 • Control Panel Messages on page 131 Dell 7130cdn Professional Color Printer User Guide...
  • Page 98: General Troubleshooting

    1. Locate the power switch to the right side of the control panel. 2. Turn the switch OFF, wait 2 minutes, and turn the switch back ON. If the problem is not resolved by restarting the printer, see the table in this chapter that best describes the problem.
  • Page 99: Printing Takes Too Long

    Turn off the printer, confirm that the power cord is correctly plugged into the printer and the outlet, and then turn on the printer. Contact your local Dell service representative with the fault information. Check the fault history. For more information see Control Panel Messages page 131.
  • Page 100: Printer Is Making Unusual Noises

    One or more of the consumables are missing or installed incorrectly. The imaging unit door latch is not rotated all the way to the right. Dell 7130cdn Professional Color Printer User Guide Solutions Place the printer on a flat, hard, level surface.
  • Page 101: Paper Feed Problems

    To avoid damage, always remove misfed paper gently, without tearing it. Try to remove the paper in the direction that the paper would normally feed. Any piece of media left in the printer, whether large or small, can obstruct the paper path and cause further misfeeds. Do not reload paper that has misfed.
  • Page 102 1. Remove jammed paper and the rest of the paper from Tray 1 (MPT). Confirm that all paper fragments are removed. 2. If you did not find jammed paper in Step 1, push up the latch on the left side of the printer to open Left Door A.
  • Page 103 3. Remove the jammed paper. Confirm that all paper fragments are removed. 4. Close Left Door A. 5. Replace the paper in the tray. Note: Do not load paper above the fill line. Dell 7130cdn Professional Color Printer Troubleshooting 7130-010 7130-003 7130-011...
  • Page 104 Jam at Tray 2 Follow these steps to clear the jam. 1. Open Left Door A. 2. Remove the jammed paper. Confirm that all paper fragments are removed. 3. Close Left Door A. Dell 7130cdn Professional Color Printer User Guide 7130-001 7130-010 7130-003...
  • Page 105 5. Remove any crumpled paper from the tray. 6. Verify that the paper is loaded correctly in the tray and that the guides are pressed firmly against the paper. Troubleshooting 7130-012 7130-013 7130-014 Dell 7130cdn Professional Color Printer User Guide...
  • Page 106 Troubleshooting 7. Push Tray 2 completely back into the printer. Jam at Tray 3, 4, or 5 Follow these steps to clear the jam. 1. Open Left Door C. Dell 7130cdn Professional Color Printer User Guide 7130-056 7130-015...
  • Page 107 Troubleshooting 2. Remove the jammed paper. Confirm that all paper fragments are removed. 7130-016 3. Close Left Door C. 7130-017 4. Pull out the tray specified on the control panel. 7130-018 Dell 7130cdn Professional Color Printer User Guide...
  • Page 108 5. Remove crumpled paper from the tray. 6. Verify that the paper is loaded correctly in the tray and that the guides are pressed firmly against the paper. 7. Push the tray completely into the printer. Dell 7130cdn Professional Color Printer User Guide 7130-019 7130-021...
  • Page 109 Jam at Left Door A Follow these steps to clear the jam. 1. Open Left Door A. 2. Remove the jammed paper. Confirm that all paper fragments are removed. 3. Close the left door. Dell 7130cdn Professional Color Printer Troubleshooting 7130-001 7130-002 7130-003...
  • Page 110 There is a jam at the duplex unit at Door B. Follow these steps to clear the jam. 1. Open Tray 1 (MPT). 2. Open Left Door B. 3. Remove the jammed paper. Dell 7130cdn Professional Color Printer User Guide 7130-087 7130-088...
  • Page 111 There is a jam at the duplex unit at doors A and B. Follow these steps to clear the jam. 1. Open Left Door A. Warning: Use caution, some components behind the left door may be hot. 7130-001 Dell 7130cdn Professional Color Printer User Guide...
  • Page 112 Troubleshooting 2. Remove the jammed paper. 3. Close Left Door A. 4. Open Left Door B. Dell 7130cdn Professional Color Printer User Guide 7130-002 7130-003 7130-087...
  • Page 113: Paper Size Jam

    There is a paper size jam in Tray 1 (MPT). Follow these steps to clear the jam. 1. Open Left Door A. Warning: Use caution, some components behind the left door may be hot. 7130-001 Dell 7130cdn Professional Color Printer User Guide...
  • Page 114 Troubleshooting 2. Remove the jammed paper. 3. Close Left Door A. 4. Replace the paper in the tray specified on the control panel with the specified size and type. Dell 7130cdn Professional Color Printer User Guide 7130-002 7130-003...
  • Page 115 Paper Type Jam Follow these steps to clear the jam. 1. Open Left Door A. Warning: Use caution, some components behind the left door may be hot. 7130-001 2. Remove the jammed paper. 7130-002 Dell 7130cdn Professional Color Printer User Guide...
  • Page 116 Troubleshooting 3. Close Left Door A. 4. Replace the paper in the tray specified on the control panel with the specified size and type. Dell 7130cdn Professional Color Printer User Guide 7130-003...
  • Page 117 Short-Edge Feed (SEF) Single-Sided Printing 2-Sided Printing 7130 124 • Prepunched holes should enter the printer last. • Letterhead should be faceup at the back of the tray. 2-Sided Printing 7130-123 Dell 7130cdn Professional Color Printer Troubleshooting 7130 125 7130-117 User Guide...
  • Page 118: Minimizing Paper Jams

    Remove transparencies from the output tray immediately after printing to avoid static buildup. • Adjust the media guides in all trays after inserting the media. A guide that is not properly adjusted can cause poor print quality, media misfeeds, skewed prints, and printer damage. Dell 7130cdn Professional Color Printer User Guide •...
  • Page 119: Troubleshooting Paper Feed Problems

    Allowing the output tray to fill with more than a few transparencies. Troubleshooting Paper Feed Problems The printer is designed to function with minimal paper jams using Dell supported media. Other media types may cause more frequent paper jams. If supported media is jamming frequently in one area, that area may need to be cleaned or repaired.
  • Page 120: Media Misfeeds

    The recommended transparency or label sheet is facing the wrong way in Tray 1 (MPT). Envelopes are loaded incorrectly in the tray.. The media feed roller is dirty. Dell 7130cdn Professional Color Printer User Guide Solutions Remove the misfed media and reposition the media properly in the tray.
  • Page 121: Print-Quality Problems

    Using Built-in Troubleshooting Tools • Troubleshooting Print-Quality Problems Your Dell 7130cdn printer is designed to produce consistently high quality prints. If you observe print-quality problems, use the information on these pages to troubleshoot the problem. Caution: The Dell warranty and service agreement does not cover damage caused by using unsupported paper, transparencies, or other specialty media.
  • Page 122: Selecting Paper Type

    For information on supported paper type and weight: 1. Press the Down Arrow button. 2. Select Information > Information Pages > Paper Tips Page. 3. Press the OK button to print. See also: www.dell.com/supplies Dell 7130cdn Professional Color Printer User Guide to order Dell printing media...
  • Page 123: Troubleshooting Print-Quality Problems

    Fan plain paper or other media (but not transparencies), and replace it in the tray. Remove the media, tap it to straighten it out, return it into the tray, and realign the media guides. Dell 7130cdn Professional Color Printer Troubleshooting User Guide...
  • Page 124: Image Prints Too Light

    Media type is set incorrectly. Unsupported media (wrong size, thickness, type, etc.) is being used. The printer needs to be calibrated. Dell 7130cdn Professional Color Printer User Guide Solutions Select a darker copy density. Remove the paper and try a fresh ream.
  • Page 125: Image Prints Too Dark

    Setting Color Calibration page 121. Solutions Remove the imaging units one at a time, and check for damage. If it is damaged, replace it. Place the printer on a flat, hard, level surface. Dell 7130cdn Professional Color Printer Troubleshooting User Guide...
  • Page 126: Print Is Irregular Or Mottled

    Unsupported media (wrong size, thickness, type, etc.) is being used. Media type is set incorrectly. Fuser is near end of life. Dell 7130cdn Professional Color Printer User Guide Solutions Remove the moist media and replace it with new, dry media.
  • Page 127: Toner Smudges And Residual Images Print

    The media transfer roller is dirty. The media path is dirty with toner. Foreign material has entered the printer. Solutions Use Dell approved media. See Supported Media on page 43. When printing envelopes, labels, heavyweight stock, or transparencies, specify the appropriate media type in the printer driver.
  • Page 128: White Or Black Areas Print In Regular Pattern

    Image Prints with Defects Probable Causes A toner cartridge may be defective. The imaging unit may be defective. Dell 7130cdn Professional Color Printer User Guide Solutions Inspect the paper path and remove any foreign material. Remove the imaging units one at a time, and check for damage.
  • Page 129: Lateral Lines Or Bands Print On Image

    Check the Control Panel for a Toner Status message. If necessary, replace the specified toner cartridge. Solutions Remove the moist media and replace it with new, dry media. Dell 7130cdn Professional Color Printer Troubleshooting User Guide...
  • Page 130: Colors Reproduce Poorly

    Colors Reproduce Poorly The colors do not reproduce as expected or they have poor color density. Probable Causes Incorrect color matching settings. Dell 7130cdn Professional Color Printer User Guide Solutions Check the Color Matching settings in the printer driver or your application. Calibrate the colors if...
  • Page 131: Getting Help

    132 Control Panel Messages Dell provides several automatic diagnostic tools to help you produce and maintain print quality. The control panel provides you with information and troubleshooting help. When an error or warning condition occurs, the control panel displays a message informing you of the problem. In many cases, the control panel also displays an animated graphic showing the location of the problem, such as the location of a paper jam.
  • Page 132: Online Diagnostics Technical Support

    Online Diagnostics Technical Support Online Diagnostics Technical Support is an automated, internet-based support system that uses your default Web browser to send diagnostic information from your printer to the Dell website for analysis. Online Diagnostics Technical Support examines the information, diagnoses the problem, and proposes a solution.
  • Page 133: Printer Specifications

    Environmental Specifications • Electrical Specifications on page 136 • Performance Specifications • Controller Specifications on page 138 For media specifications and capacities, see on page 135 on page 137 Supported Media Dell 7130cdn Professional Color Printer on page 43. User Guide...
  • Page 134: Physical Specifications

    Width: 559 mm (22.0 in.) • Depth: 665 mm (26.2 in.) • Height: 371 mm (14.6 in.) • Weight: 33 kg (73 lb.) Clearance Requirements Dell 7130cdn Professional Color Printer User Guide 122 cm 146 cm (48 in.) (57.5 in.) 10 cm (4 in.) 41 cm (16.1 in.)
  • Page 135: Environmental Specifications

    • Operating: 10° to 32° C / 50° to 90° F Relative Humidity • Storage: 10% to 85% (non-condensing) • Operating: 10% to 85% (non-condensing) • Optimal Operating: 25% to 75% Printer Specifications Dell 7130cdn Professional Color Printer User Guide...
  • Page 136: Electrical Specifications

    Printer Specifications Electrical Specifications • 110-127 VAC, 50-60 Hz +/-3% • 220-240 VAC, 50-60 Hz +/-3% qualified printer: NERGY STAR Default time to Power Saver: 30 minutes Dell 7130cdn Professional Color Printer User Guide...
  • Page 137: Performance Specifications

    Printer Specifications Performance Specifications Resolution Maximum Resolution: 1200 x 1200 dpi Print Speed Color: 35 ppm (2-sided: 28 ppm) Monochrome: 35 ppm (2-sided: 28 ppm) Dell 7130cdn Professional Color Printer User Guide...
  • Page 138: Controller Specifications

    Printer Specifications Controller Specifications RISC CPU (1 GHz) processor Memory Optional up to 2 GB (SDRAM) Interfaces Ethernet 10/100/1000Base-TX Universal Serial Bus (USB 2.0) Dell 7130cdn Professional Color Printer User Guide...
  • Page 139: Index

    62 customer replaceable parts, 93, 94 DDNS, 21 deleting personal print jobs, 85 personal saved jobs, 85 proof print jobs, 85 saved print jobs, 85 secure print jobs, 84 Dell warranty, 95 Dell 7130cdn Professional Color Printer User Guide...
  • Page 140 DHCP enabled by default on Dell printers, 20 enabling on the control panel, 20 enabling with Embedded Web Server, 20 manually setting the printer’s IP address, 21 setting the printer’s IP address dynamically, 20 local domain name space database, 21...
  • Page 141 137 personal print jobs deleting, 85 sending, 83 personal saved jobs deleting, 85 printing, 85 personal saved print jobs sending, 83 physical specifications, 134 PostScript, 24 print with jobs sending, 84 Dell 7130cdn Professional Color Printer User Guide...
  • Page 142 23 specifications, 133 standard features, 10 trays, 10 verifying settings Windows 2000 or later, 29 Dell 7130cdn Professional Color Printer User Guide printer driver available, 24 installing, 24 Macintosh OS X version 10.4 and...
  • Page 143 Online Diagnostics, 132 paper jams, 101 print-quality problems, 121 print-quality problems using Embedded Web Server, 23 Windows 2000 or later, 29 Unix networking quick install, 34 USB, 18 verifying settings Windows 2000 or later, 29 Dell 7130cdn Professional Color Printer User Guide...
  • Page 144 Windows 2000 or later, 27, 30 quick CD installation Windows 2000 or later, 25 troubleshooting Windows 2000 or later, 29 verifying driver installation Windows 2000 or later, 29 verifying settings Windows 2000 or later, 29 Dell 7130cdn Professional Color Printer User Guide...

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