Before Use ......................15 Product Features....................18 Control Panel ....................20 Water Dispenser....................22 Icemaker ......................24 Door in Door .....................25 Fridge Drawer....................25 Door Basket ......................26 Shelf ........................26 SMART FUNCTIONS LG ThinQ Application ..................27 Smart Diagnosis ....................28 MAINTENANCE Cleaning ......................30 TROUBLESHOOTING Before Calling for Service................31 APPENDIX...
Page 3
CARING FOR THE ENVIRONMENT ..............35...
SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. Safety Messages This symbol is displayed to indicate matters and operations that can cause risk.
Page 5
SAFETY INSTRUCTIONS appliance. Cleaning and user maintenance shall not be made by children without supervision. • This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
Page 6
SAFETY INSTRUCTIONS • If the power cord is damaged or the hole of the outlet socket is loose, it must be replaced. Do not use the power cord and contact an authorized service centre in order to avoid a hazard. •...
Page 7
SAFETY INSTRUCTIONS • Only qualified service personnel from LG Electronics service centre should disassemble or repair the appliance. Risk of Fire and Flammable Materials • If a leak is detected, avoid any naked flames or potential sources of ignition and air the room in which the appliance is standing for several minutes.
Page 8
• Ensure that the outlet socket is properly grounded, and that the earth pin on the power cord is not damaged or removed from the power plug. For more details on grounding, inquire at an LG Electronics customer information centre.
Page 9
• Do not bend the power cable excessively or place a heavy object on it. • Immediately unplug the power plug and contact an LG Electronics customer information centre if you detect a strange sound, odour, or smoke coming from the appliance.
SAFETY INSTRUCTIONS - If connected to a water supply, connect to a potable water supply only. • Fill with potable water only. - If using an icemaker or dispenser water tank, make sure to fill it with potable water only. Disposal •...
Page 11
They may shatter if exposed to sudden temperature changes. • Do not insert the shelves upside down. The shelves may fall. • If ice forms in the freezer compartment, please contact LG Electronics customer service. Do not use sharp-edged objects to remove any frost or ice build-up.
INSTALLATION INSTALLATION Before Installation Ambient Temperature • The appliance is designed to operate within a Dimensions and Clearances limited range of ambient temperatures, depending on the climate zone. Too small of a distance from adjacent items may result in the degradation of freezing capability and •...
INSTALLATION Moving the Appliance for Turn the levelling leg clockwise to raise that Relocation side of the appliance or counterclockwise to lower it. Moving the Appliance Remove all food from inside the appliance. Fix the power plug. • Models with a power plug hook: Pull the power plug out, insert and fix it into the power plug hook at the rear or on top of the appliance.
Page 14
INSTALLATION CAUTION - Do not move the appliance in zigzags. After installing the appliance, connect the power plug into a mains outlet socket and switch it on.
3 cm from the sensor. completely closed. NOTE Storing Foods Effectively • Contact the LG Electronics customer information • Food may freeze or spoil if stored at the wrong centre if the alarm sound continues even after temperature. Set the refrigerator to the correct closing all doors.
Page 16
OPERATION • Do not store food for a long period of time if it • In the event of a blackout, call the electricity spoils easily at a low temperature. company and ask how long it is going to last. •...
Page 17
OPERATION NOTE • Insert the icemaker in the right position. Two Star Compartment • Two star ( ) basket or drawer can be used to store ice and food from -12 °C to -18 °C for short periods. • Two star frozen food compartments are suitable for storing pre-frozen food, storing or making icecream and making ice cubes.
Interior (Two Star *1 This feature is only available on some models. Smart Diagnosis Unit Use this function when contacting LG Electronics customer information centre to help make an accurate diagnosis when the appliance operates abnormally or a failure occurs. LED Lamp The LED lamps inside the appliance light up when you open the door.
Page 19
OPERATION Door Cooling This is where cold air comes out to keep the fridge door basket cool. Fridge Shelf This is where refrigerated foods and other items are stored. • Store the foods with higher moisture content at the front of the shelf. •...
• This function automatically terminates after a specific period has passed. Wi-Fi This button allows the appliance to connect to a home Wi-Fi network. Refer to Smart Functions for information on the initial setup of the LG ThinQ application. Lock This locks the buttons on the control panel.
Page 21
OPERATION Control Panel 2: Inside the Fridge Fridge Press this button repeatedly to select a desired temperature between Cold and Coldest. • The initial fridge temperature is Normal. Express Freeze This function can quickly freeze a large amount of ice or frozen foods. •...
OPERATION • You can lower the temperature by turning the CAUTION controller to the right and raise the temperature by turning the controller to the left. • Keep children away from the dispenser to • Setting the controller at 6-8 level will maintain a prevent children playing with or damaging the low temperature in the freezer.
Page 23
OPERATION Filling the Water Tank Cleaning the Water Tank The water tank holds the water which is to be Remove the water tank cover. dispensed. Open the cap on the top of the water tank. Empty the water tank. Fill the water tank with potable water and close the cap.
OPERATION CAUTION NOTE • Clean water tanks if they have not been used for • Be careful not to spill water when pushing the ice 48 hours. tray. • Be careful not to twist the ice tray with force as it can be broken.
OPERATION Using the Door in Door Basket NOTE Store food that is frequently taken out and used. • If the ice tray is overfilled, the ice cubes may stick together and be difficult to remove. Open the Door in Door. •...
OPERATION Removing and Refitting the Refit the door basket in the reverse order of the Fresh Vegetable Drawer removal process. Remove the contents of the drawer. Hold the Shelf handle of the vegetable drawer and gently pull it out outward until the drawer stops Removing/Refitting the Shelf completely.
• Functions may vary by model. from the Google Play Store or Apple App Store on a smartphone. Run the LG ThinQ application and sign in with your existing account or create an LG account to sign in. Touch the add ( ) button on the LG ThinQ application to connect your LG appliance.
Internet service provider or refer to your Open Source Software Notice wireless router manual. Information • LG ThinQ is not responsible for any network connection problems or any faults, To obtain the source code that is contained in this malfunctions, or errors caused by network product, under GPL, LGPL, MPL, and other open connection.
Page 29
Follow the instructions below to use the audible diagnosis method. If the buzzer sounds 4 times, open the freezer • Launch the LG ThinQ application and select the door and hold the phone near the speaker Smart Diagnosis feature in the menu. Follow hole.
MAINTENANCE MAINTENANCE Cleaning Cleaning the Interior • Before removing a shelf or drawer from inside General Cleaning Tips the appliance, remove all stored foods from the shelf or drawer to prevent injury or damage to • Performing manual defrosting, maintenance or the appliance.
TROUBLESHOOTING TROUBLESHOOTING Before Calling for Service Cooling Symptoms Possible Cause & Solution There is no Is there a power interruption? refrigeration or • Check the power of other appliances. freezing. Appliance is unplugged. • Plug the power plug in the outlet properly. A fuse in your home may be blown or the circuit breaker tripped.
Page 32
Lamp failure appliance does not • Close the door and re-open. If the lamp does not turn on, please contact turn on. the LG Electronics customer information centre. Do not attempt removal of the lamp. Noises Symptoms Possible Cause & Solution...
Page 33
Customer Care and Service Contact an LG Electronics customer information centre. • To find information on LG authorized service centre, visit our website at www.lg.com. • Only qualified service personnel from LG authorized service centre should disassemble, repair, or modify the appliance.
Page 34
TROUBLESHOOTING • Spare parts referenced in Regulation EU 2019/2019 are available for 7 years (only door gaskets are available for 10 years). • To purchase spare parts, contact an LG Electronics customer information centre or our website at www.lg.com. NOTE •...