LG GC-X257CQES Owner's Manual
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uk_main.book.book Page 1 Friday, September 17, 2021 11:10 AM
OWNER'S MANUAL
FRIDGE & FREEZER
Before beginning installation, read these instructions
carefully. This will simplify installation and ensure that the
product is installed correctly and safely. Leave these
instructions near the product after installation for future
reference.
ENGLISH
MFL71798831
Rev.00_091721
Copyright © 2021 LG Electronics Inc. All Rights Reserved.
www.lg.com

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Summary of Contents for LG GC-X257CQES

  • Page 1 Before beginning installation, read these instructions carefully. This will simplify installation and ensure that the product is installed correctly and safely. Leave these instructions near the product after installation for future reference. ENGLISH www.lg.com MFL71798831 Rev.00_091721 Copyright © 2021 LG Electronics Inc. All Rights Reserved.
  • Page 2: Table Of Contents

    Before Use ......................20 Product Features....................22 Control Panel ....................26 Ice and Water Dispenser.................29 Automatic Icemaker ..................31 InstaView......................33 Door in Door .....................34 Drawer.......................34 Shelf ........................35 Door Basket ......................36 SMART FUNCTIONS LG ThinQ Application ..................37 Smart Diagnosis ....................38 MAINTENANCE Cleaning ......................40 Water Filter .......................40...
  • Page 3 uk_main.book.book Page 3 Friday, September 17, 2021 11:10 AM Deodorizer ......................42 TROUBLESHOOTING Before Calling for Service................44 APPENDIX Warranty ......................51...
  • Page 4: Safety Instructions

    uk_main.book.book Page 4 Friday, September 17, 2021 11:10 AM SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below.
  • Page 5 uk_main.book.book Page 5 Friday, September 17, 2021 11:10 AM SAFETY INSTRUCTIONS responsible for their safety. Children should be supervised to ensure that they do not play with the appliance. • This appliance is intended to be used in household and similar applications such as: - staff kitchen areas in shops, offices and other working environments;...
  • Page 6 • Do not clean the appliance with brushes, cloths or sponges with rough surfaces or which are made of metallic material. • Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.
  • Page 7 • Ensure that the outlet socket is properly grounded, and that the earth pin on the power cord is not damaged or removed from the power plug. For more details on grounding, inquire at an LG Electronics customer information centre.
  • Page 8 • Do not bend the power cable excessively or place a heavy object on it. • Immediately unplug the power plug and contact an LG Electronics customer information centre if you detect a strange sound, odour, or smoke coming from the appliance.
  • Page 9: Caution

    uk_main.book.book Page 9 Friday, September 17, 2021 11:10 AM SAFETY INSTRUCTIONS • Be careful of nearby children when you open or close the appliance door. The door may bump the child and cause injury. • Avoid the danger of children getting trapped inside the appliance. A child trapped inside the appliance can cause suffocation.
  • Page 10 • Make sure not to get a hand or foot stuck upon opening or closing the appliance door or door in door. Maintenance • This appliance is equipped with maintenance-free LED interior light. Do not remove cover or LED lamp in any attempt to repair or change it. Contact an LG Electronics customer information centre.
  • Page 11: Caring For The Environment

    They may shatter if exposed to sudden temperature changes. • Do not insert the shelves upside down. The shelves may fall. • To remove frost from the appliance, contact an LG Electronics customer information centre. • Dispose of the ice inside the ice bin in the freezer compartment during an extended power outage.
  • Page 12 Toll Free No. 1800- 315-9999 / 1800-180-9999 for details. All collection centre and pick up facilities are done by third parties with LG Electronics India Pvt. Ltd. Merely as a facilitator. For more detailed information, please visit :...
  • Page 13: Installation Before Installation

    uk_main.book.book Page 13 Friday, September 17, 2021 11:10 AM INSTALLATION INSTALLATION Before Installation Ambient Temperature • The appliance is designed to operate within a Dimensions and Clearances limited range of ambient temperatures, depending on the climate zone. Too small of a distance from adjacent items may result in the degradation of freezing capability and •...
  • Page 14: Removing The Fridge And Freezer Door

    uk_main.book.book Page 14 Friday, September 17, 2021 11:10 AM INSTALLATION Accessories collet to detach the water supply line. Unscrew the cover *1 This feature is only available on some models. Spanner A Spanner B Water Filter Water Tube Remove the screw from the hinge cover at the top of the appliance.
  • Page 15 uk_main.book.book Page 15 Friday, September 17, 2021 11:10 AM INSTALLATION Removing the Fridge Door Rotate the hinge lever counterclockwise. Lift the top hinge free of the hinge lever latch Disconnect all wire harnesses CAUTION NOTE • When lifting the hinge free of the latch, be •...
  • Page 16: Connecting The Water Line

    uk_main.book.book Page 16 Friday, September 17, 2021 11:10 AM INSTALLATION Not straight Damaged Stretched CAUTION • Place the door on a non-scratching surface with the inner side facing up. Connecting the Water Line This feature is only available on some models. Refitting the Fridge and Freezer Water Supply Requirements Door...
  • Page 17: Levelling And Door Alignment

    uk_main.book.book Page 17 Friday, September 17, 2021 11:10 AM INSTALLATION Connecting Water to the Checking the Water Connection Appliance Turn on the water supply and switch on the appliance. Carefully check all fittings for Unscrew the metal threaded collar nut at the possible leaks due to poorly fitted hoses.
  • Page 18 uk_main.book.book Page 18 Friday, September 17, 2021 11:10 AM INSTALLATION Levelling the Appliance Door Alignment for Freezer and Fridge Door The appliance has two front levelling legs. Adjust the legs to alter the tilt from front to back or side to If the door of the appliance is not level, adjust the side.
  • Page 19: Turning On The Power

    uk_main.book.book Page 19 Friday, September 17, 2021 11:10 AM INSTALLATION Move the appliance with more than two people NOTE carefully. When transporting the appliance over a long distance, keep the appliance • Leveling the doors may not be possible when the upright.
  • Page 20: Operation Before Use

    NOTE specifications. If you wish to minimise the impact • Contact the LG Electronics customer information on the food storage due to a temperature rise, centre if the alarm sound continues even after seal or wrap the stored food in several layers.
  • Page 21 uk_main.book.book Page 21 Friday, September 17, 2021 11:10 AM OPERATION • Do not store food for a long period of time if it NOTE spoils easily at a low temperature. • Do not place unfrozen food in direct contact with •...
  • Page 22: Product Features

    uk_main.book.book Page 22 Friday, September 17, 2021 11:10 AM OPERATION Product Features The appearance or components of the appliance may differ from model to model. Exterior *1 This feature is only available on some models. Door in Door This is a convenient storage area for frequently-used items that require easy access. Door in Door Lever Opens Door-in-Door.
  • Page 23 uk_main.book.book Page 23 Friday, September 17, 2021 11:10 AM OPERATION Interior (Two star *1 This feature is only available on some models. Door in Door Model: InstaView Door in Door Model: LED Lamp The LED lamps inside the appliance light up when you open the door.
  • Page 24 uk_main.book.book Page 24 Friday, September 17, 2021 11:10 AM OPERATION Temperature Sensor This sensor senses the temperature of the fridge compartment. • Maintain the distance between the sensor and food to accurately sense the temperature. Automatic Icemaker This is where ice is automatically produced and stored. Freezer Shelf Stores frozen food such as meat, fish, and ice cream.
  • Page 25 uk_main.book.book Page 25 Friday, September 17, 2021 11:10 AM OPERATION Bottom Drawer Cover This is the bottom drawer cover. CAUTION • Do not store any items at the front of the bottom shelf. The items may fall and cause an injury or appliance damage.
  • Page 26: Control Panel

    uk_main.book.book Page 26 Friday, September 17, 2021 11:10 AM OPERATION Control Panel The actual control panel may differ from model to model. Control Panel and Functions *1 This feature is only available on some models. Control Panel...
  • Page 27 Wi-Fi This button allows the appliance to connect to a home Wi-Fi network. Refer to Smart Functions for information on the initial setup of the LG ThinQ application. Express Cool This function can quickly cool a large amount of foods such as vegetable, fruit and so on.
  • Page 28 uk_main.book.book Page 28 Friday, September 17, 2021 11:10 AM OPERATION • Press the Express Freeze button to activate the function for 20 hours. The function automatically shuts off after 20 hours. • This function is enabled and disabled in turn each time you press the button. •...
  • Page 29: Ice And Water Dispenser

    uk_main.book.book Page 29 Friday, September 17, 2021 11:10 AM OPERATION Ice and Water Dispenser Using the Ice and Water Dispenser Before Using the Ice and Water Dispenser Press the dispenser selection button , and then the LED above the icon that you want illuminates.
  • Page 30 uk_main.book.book Page 30 Friday, September 17, 2021 11:10 AM OPERATION Cleaning the Dispenser Tray Fill with bottle filtered or clean filtered water up Wipe the entire area with a damp cloth. The to the reference line indicated inside the water dispenser tray may become wet easily due to dispenser tank.
  • Page 31: Automatic Icemaker

    If the problem continues, contact the LG made. Electronics customer information centre. Do not use the ice or water until the problem is •...
  • Page 32 uk_main.book.book Page 32 Friday, September 17, 2021 11:10 AM OPERATION Auto Shutoff (feeler arm) NOTE • The icemaker begins producing ice approximately 48 hours after the appliance is Before Using the Freezer initially installed. The first batches of ice may not Icemaker be round and clear.
  • Page 33: Instaview

    uk_main.book.book Page 33 Friday, September 17, 2021 11:10 AM OPERATION Turning the Icemaker On/Off Turn off the automatic icemaker. Press and hold the Ice On/Off button on the control panel for 3 seconds. To turn the automatic icemaker On/Off, press and hold the Ice On/Off button on the control panel for three seconds.
  • Page 34: Door In Door

    uk_main.book.book Page 34 Friday, September 17, 2021 11:10 AM OPERATION Door in Door beverages and snacks, without opening the fridge door. This feature is only available on some models. Using the Door in Door Pull the lever at the bottom of the door upwards until the door in door opens.
  • Page 35: Shelf

    uk_main.book.book Page 35 Friday, September 17, 2021 11:10 AM OPERATION Shelf • If moved to the right side, the air guide will be closed and will maintain any humidity that is currently in the crisper drawer. CAUTION • Glass shelves are heavy. Use special care when removing them.
  • Page 36: Door Basket

    uk_main.book.book Page 36 Friday, September 17, 2021 11:10 AM OPERATION Door Basket Removing/Refitting the Door Basket Hold both edges of the basket and remove it by lifting it upward. Refit the door baskets in the reverse order of the removal process.
  • Page 37: Smart Functions

    Internet service provider or refer to your appliance improvement purposes without notice wireless router manual. to users. • LG ThinQ is not responsible for any network • Functions may vary by model. connection problems or any faults, malfunctions, or errors caused by network connection.
  • Page 38: Smart Diagnosis

    Installing the LG ThinQ LG Electronics will also provide open source code to Application you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of...
  • Page 39 LG ThinQ application. • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions provided in the LG ThinQ application.
  • Page 40: Maintenance Cleaning

    uk_main.book.book Page 40 Friday, September 17, 2021 11:10 AM MAINTENANCE MAINTENANCE Cleaning Cleaning the Interior • When removing a shelf or drawer from inside General Cleaning Tips the appliance, remove all stored foods from the shelf or drawer to prevent injury or damage to •...
  • Page 41 CAUTION - Visit your local dealer or distributor or contact • Do not install if water pressure exceeds 827 kPa. the LG Electronics Customer Information If your water pressure exceeds 827 kPa, you Centre. For further assistance, visit our must install a pressure limiting valve. Contact a website at lg.com...
  • Page 42 Push fit connector type CAUTION Remove the screw cap. • Failure to replace filters when required or using non LG authorised water filters can cause the filter cartridge to leak and result in property damage. Application Guidelines/Water Pull the pipe out from the water fitler.
  • Page 43 uk_main.book.book Page 43 Friday, September 17, 2021 11:10 AM MAINTENANCE Pull out the upper fridge drawer. CAUTION • Do not wash the deodorizer with water. Unscrew the screw at the deodorizer. Press on the hooks at the deodorizer and then take it out.
  • Page 44 • Press I on the automatic icemaker switch or set ON for the automatic icemaker button on the control panel. (For more details on how to use, visit LG Electronics website or use your smart device.) Is the temperature of the freezer compartment set too high? •...
  • Page 45 uk_main.book.book Page 45 Friday, September 17, 2021 11:10 AM TROUBLESHOOTING Symptoms Possible Cause & Solution Ice is not dispensed. Unable to hear the sound of ice coming out? • In the control panel, select the modes for cubed ice and crushed ice alternately to dispense the ice.
  • Page 46 uk_main.book.book Page 46 Friday, September 17, 2021 11:10 AM TROUBLESHOOTING Cooling Symptoms Possible Cause & Solution There is no Is there a power interruption? refrigeration or • Check the power of other appliances. freezing. Check the power of other appliances. •...
  • Page 47 uk_main.book.book Page 47 Friday, September 17, 2021 11:10 AM TROUBLESHOOTING Condensation & Frost Symptoms Possible Cause & Solution There is condensation Did you store hot food without cooling it first? inside the appliance or • Cool the hot food first before putting it inside the fridge or freezer. on the bottom of the vegetable drawer Did you leave the appliance door open?
  • Page 48 The inside lamp in the Lamp failure appliance does not • Close the door and re-open. If the lamp does not turn on, please contact turn on. the LG Electronics customer information centre. Do not attempt removal of the lamp.
  • Page 49 uk_main.book.book Page 49 Friday, September 17, 2021 11:10 AM TROUBLESHOOTING Noises Symptoms Possible Cause & Solution The appliance is noisy Is the appliance installed on a weak floor or improperly levelled? and generates • Install the appliance on a solid and flat area. abnormal sounds.
  • Page 50 • Find the Wi-Fi network connected to your smartphone and remove it, then not connected to the register your appliance on LG ThinQ. Wi-Fi network. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and register the appliance using the Wi-Fi network.
  • Page 51 Warranty and Service Information The LG Refrigerator comes with 1 + 4 or 9*(Selected Model) year warranty, from the date of purchase, that comprises of a 1 year warranty on all Parts (except Consumables, Loose Plastic Parts, Glass) in the first year...
  • Page 52 uk_main.book.book Page 52 Friday, September 17, 2021 11:10 AM APPENDIX In case of any damage to the product / customer abuse/ repairs by un-authorised personnels/ misuse detected/ by the Authorized Service Center personnel, the warranty conditions are not applicable and repairs will be done subject to availability of parts and on a chargeable basis only.
  • Page 53 uk_main.book.book Page 53 Friday, September 17, 2021 11:10 AM APPENDIX CUSTOMER'S COPY CUSTOMER’S COPY MODEL No. : DATE OF PURCHASE : UNIT SERIAL No. : CUSTOMER’S NAME & ADDRESS DEALER’S NAME & ADDRESS TEL. TEL. Customer’s Signature Dealer’s Signature This card is valid only if it is filled in and stamped by our authorised dealer on the date of purchase.
  • Page 54 uk_main.book.book Page 54 Friday, September 17, 2021 11:10 AM Memo...
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