Siemens WM14VKH0GC User Manual And Installation Instructions
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- Page 1 Washing machine WM14VKH0GC User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
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Page 2: Table Of Contents
Table of contents 1 Safety .......... 4 10 Before using for the first time........ 34 1.1 General information.... 4 10.1 Starting an empty washing 1.2 Intended use....... 4 cycle ........ 34 1.3 Restriction on user group... 4 1.4 Safe installation ...... 5 11 Laundry........ 35 1.5 Safe use ........ 7 11.1 Preparing the laundry ..... 35 1.6 Safe cleaning and mainten-... - Page 3 19 Troubleshooting....... 57 15.2 Dispenser contents .... 42 15.3 Basic dosage ...... 43 20 Transportation, storage and disposal ........ 68 16 Home Connect ...... 43 20.1 Removing the appliance .. 68 16.1 Connecting the appliance 20.2 Inserting the transit bolts.. 68 to a WLAN home network (Wi-Fi) with WPS function .. 43 20.3 Using the appliance again .. 69 16.2 Connecting the appliance...
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Page 4: Safety
en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡... -
Page 5: Safe Installation
Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing. - Page 6 en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
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Page 7: Safe Use
Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains. - Page 8 en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
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Page 9: Safe Cleaning And Maintenance
Safety en CAUTION ‒ Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. ▶ Rinse eyes and/or skin thoroughly with clean water if they come into contact with detergents or care products. -
Page 10: Preventing Material Damage
en Preventing material damage Make sure that the length of the ▶ Preventing material damage 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be Follow these instructions to avoid ma- Preventing material damage able to operate properly. -
Page 11: Environmental Protection And Saving Energy
Environmental protection and saving energy en Remove all detergent residue, Reduce the washing temperature for ▶ spray residue or other residues im- lightly and normally soiled laundry. mediately if they come into contact a At low temperatures, the appliance with the appliance. consumes less energy. -
Page 12: Energy Saving Mode
en Installation and connection ATTENTION! 3.3 Energy saving mode Objects remaining in the drum that If you do not use the appliance for an are not designed for operation with extended period, it automatically the appliance may cause material switches to energy-saving mode. All damage and damage to the appli- displays go out and Start / Reload ance. -
Page 13: Contents Of Package
Installation and connection en 4.2 Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Washing machine WARNING Risk of electric shock! Accompanying documents The appliance contains live parts. Touching live parts is dangerous. Water inlet hose Do not operate the appliance ▶... -
Page 14: Removing The Transit Bolts
en Installation and connection ATTENTION! Installation loca- Requirements If the appliance is installed in areas tion exposed to frost or outdoors, frozen On a wall Do not trap the residual water may damage the appli- hoses between ance and frozen hoses may crack or the wall and the split. -
Page 15: Connecting The Appliance
Installation and connection en Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder. 4.5 Connecting the appliance Remove the four sleeves. -
Page 16: Aligning The Appliance
en Installation and connection Connect the water inlet hose. Note: Observe the draining heights. The maximum draining height is 100 cm. Drainage into a Secure the con- siphon nection point with a (24–40 mm) hose clamp. Drainage into a Fix and secure washbasin the water outlet Connect the water inlet hose to a using an elbow. -
Page 17: Connecting The Appliance To The Electricity Supply
Installation and connection en Loosen the lock nuts using a WAF Screw the lock nuts tightly against 17 wrench by turning it in a clock- the housing using a WAF 17 wise direction. wrench. In doing so, hold the foot tight and To align the appliance, turn the ap- do not adjust its height. - Page 18 en Familiarising yourself with your appliance Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
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Page 19: Familiarising Yourself With
Familiarising yourself with your appliance en 5.2 Detergent drawer Manual dosing compartment : Dispenser for fabric softener or detergent : Dispenser for detergent 5.3 Controls You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. Programmes → Page 26 Programme selector → Page 38... -
Page 20: Display
en Display Display 6 Display The display shows the current settings, options or relevant information. Display Display Designation Description 0:40 Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining "Ready in" time The programme end has been set and the remaining number of hours is displayed. - Page 21 Display en Display Designation Description End of pro- Programme status gramme Childproof lock ¡ lights up: The childproof lock is activ- ated. ¡ flashes: The childproof lock is activated and the appliance has been operated. → "Deactivating the childproof lock", Page 41 Energy consump- Energy consumption for the selected pro- tion gramme.
- Page 22 en Display Display Designation Description 50 ml Basic dosage Basic dosage for detergent or fabric softener. → "Basic dosage", Page 43 Foam detection The appliance has detected too much system foam. Door The door is unlocked and can be opened. ¡ No water pressure. ¡...
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Page 23: Buttons
Buttons en Buttons 7 Buttons The selection of programme settings depends on the programme that is set. Buttons You can see the selection options for each programme in the overview for → "Programmes", Page 26. Button Selection Description Start / Reload ¡ Start Start, cancel or pause the pro- gramme. - Page 24 en Buttons Button Selection Description (mains switch) ¡ Switch on Switch the appliance on or off. ¡ Switch off Remote Start ¡ Activate If you briefly press the button, the ap- pliance will be enabled for remote ¡ Deactivate start via the Home Connect app ¡...
- Page 25 Buttons en Button Selection Description Extra Rinse ¡ Activate Activate or deactivate an additional rinse cycle. ¡ Deactivate Recommended for particularly sensit- ive skin or in regions with very soft water. Less Ironing ¡ Activate Activate or deactivate the reduced creasing programme. ¡...
- Page 26 en Programmes Less Ironing Prewash Spin Speed (Rinse Hold) Extra Rinse varioSpeed Max. spin speed 1400 (rpm) Max. temperature (°C) Max. load (kg)
- Page 27 Programmes en Less Ironing Prewash Spin Speed (Rinse Hold) Extra Rinse – varioSpeed Max. spin speed 1400 1200 1400 (rpm) Max. temperature (°C) Max. load (kg)
- Page 28 en Programmes – – Less Ironing – Prewash Spin Speed (Rinse Hold) – Extra Rinse – – varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
- Page 29 Programmes en – – – – – – – Less Ironing – – – – Prewash Spin Speed (Rinse – Hold) – – Extra Rinse – – – – varioSpeed Max. spin speed 1400 1400 – 1200 (rpm) – –...
- Page 30 en Programmes – – – Less Ironing – Prewash Spin Speed (Rinse – Hold) – Extra Rinse – varioSpeed Max. spin speed 1200 (rpm) – Max. temperature (°C) Max. load (kg)
- Page 31 Programmes en Less Ironing Prewash Spin Speed (Rinse Hold) Extra Rinse – varioSpeed Max. spin speed 1400 (rpm) Max. temperature (°C) Max. load (kg)
- Page 32 en Programmes Less Ironing Prewash Spin Speed (Rinse Hold) Extra Rinse – varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
- Page 33 Programmes en – Less Ironing – Prewash Spin Speed (Rinse Hold) Extra Rinse varioSpeed Max. spin speed 1200 (rpm) Max. temperature (°C) Max. load (kg)
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Page 34: Accessories
en Accessories Accessories 9 Accessories Use original accessories. These have been made especially for your appliance. Accessories Order number Water inlet hose exten- Extend the water inlet WZ10131 sion hose for cold water or AquaStop (approx. 2.50 Fixing brackets Improves the stability of WX975600 the appliance. -
Page 35: Laundry
Laundry en Add washing powder to the Laundry 11 Laundry manual dosing compartment. Laundry 11.1 Preparing the laundry Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely. ATTENTION! Objects remaining in the laundry may damage the laundry and the drum. -
Page 36: Sorting Laundry
en Laundry – Separate items of laundry and – Type of fabric and fibre shake them out, or observe the Wash laundry of the same programme description type of fabric and fibre to- gether. – Care symbols on the care labels 11.2 Sorting laundry → Page 36 Note: Please read the information in... -
Page 37: Detergents And Care
Detergents and care products en Symbol Washing process Recommended pro- gramme Not suitable for machine-washing – ¡ Do not mix different liquid deter- Detergents and care products 12 Detergents and care gents ¡ Do not mix detergent and fabric products softener ¡ Do not use products that have ex- Detergents and care products Note: Please read the information in pired or are highly congealed... -
Page 38: Basic Operation
en Basic operation You can find out how hard your water is from your local water com- pany or measure it yourself using a water hardness tester. Water hardness Hardness range Total hardness in mmol/ German degrees in °dH soft (I) 0–1.5 0–8.4 medium (II) -
Page 39: Setting A Programme
Basic operation en Note: The drum is lit up after the 13.4 Loading laundry door is opened and closed and once Notes the programme has started. The light ¡ Please read the information in the goes out automatically. Safety → Page 4 and Preventing material damage → Page 10 sec- 13.2 Setting a programme tions to ensure that you use the Set the programme selector to the... -
Page 40: Starting The Programme
en Basic operation Tip: In addition to intelligent dosing, 13.8 Adding laundry you can also add additional care Note: Please read the information in product for laundry, e.g. stain re- the Safety → Page 4 and Preventing mover, starch or bleach, to the material damage → Page 10 sections manual dosing compartment. -
Page 41: Unloading The Laundry
Childproof lock en Wipe the rubber gasket dry and re- 13.11 Unloading the laundry move any foreign objects. Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely. Open the door. Remove the laundry. -
Page 42: Intelligent Dosing System
en Intelligent dosing system So that the programme currently Pour liquid detergent and fabric running is not cancelled, the pro- softener into the relevant dis- gramme selector must be set to pensers. the initial programme. → "Detergent drawer", Page 19 goes out in the display. Intelligent dosing system 15 Intelligent dosing sys- The optimum quantities of liquid de-... -
Page 43: Basic Dosage
Home Connect en The Home Connect app guides you 15.3 Basic dosage through the entire login process. Fol- The basic dosage depends on the low the instructions in the Home Con- manufacturer's instructions for the de- nect app to configure the settings. tergent, the water hardness and the Tips degree of soiling of the laundry. -
Page 44: Homeconnect
en Home Connect flashes in the display. a The appliance now sets up its own Wi-Fi network with the name (SSID) HomeConnect. If the display shows Err, the appli- ance is not connected to the home network. Check whether your appliance is ‒... -
Page 45: Connecting The Appliance To The Home Connect App
Home Connect en Carry out the steps in the 16.4 Connecting the appli- Home Connect app to connect the ance to the energy man- appliance. ager a If the display shows and lights up permanently, the appliance is If you connect the appliance to the connected to the home network. -
Page 46: Activating Wi-Fi On The Appliance
en Home Connect Requirement: The smart energy sys- Press Start / Reload repeatedly tem (energy manager) cannot start until the display shows On. your appliance until it is connected to a Wi-Fi is activated. the appliance. Note: If Wi-Fi is activated, the appli- Set the programme you require. ance will not switch itself off automat- Press - Ready in + to set the re- ically. -
Page 47: Remote Diagnostics
Home Connect en Set the programme to position 5. ¡ Security certificate of the Wi-Fi communication module (to ensure a The display shows rES. a secure data connection). Press Start / Reload. ¡ The current software and hardware a The display shows YES. version of your appliance. -
Page 48: Basic Settings
en Basic settings Basic settings 17 Basic settings You can configure the appliance to meet your needs. Basic settings 17.1 Overview of basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme posi- Value Description tion End signal 0 (off) Set the volume of 1 (quiet) -
Page 49: Changing The Basic Set- Tings
Cleaning and servicing en 17.2 Changing the basic set- Remove all de- Fresh deposits tergent residue, are easier to re- tings spray residue or move without Set the programme selector to po- other residues leaving any sition 1. immediately. residue. Keep the appli- This allows the ance door and residual water to... - Page 50 en Cleaning and servicing Press down on the insert and re- Empty the detergent drawer. move the detergent drawer. ATTENTION! The pump unit con- Remove the pump unit. tains electrical components. Do not clean the pump unit in the ▶ dishwasher and do not immerse it in water.
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Page 51: Descaling
Cleaning and servicing en Clean the detergent drawer and Clean the inside of the detergent the lid with a soft, damp cloth or drawer housing. hand shower. Push in the detergent drawer. Dry the detergent drawer, lid and pump unit and reinsert them. 18.4 Descaling ATTENTION! The use of unsuitable descaling... - Page 52 en Cleaning and servicing Open the maintenance flap. Take the drain hose out of the holder. Remove the maintenance flap. CAUTION - Risk of scalding! When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶...
- Page 53 Cleaning and servicing en Insert the drain hose into the Clean the interior, the thread on holder. the pump cap and the pump hous- ing. Cleaning the drain pump The pump cap is comprised of two parts which can be taken apart for Note: Please read the information in cleaning.
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Page 54: Cleaning The Intake Opening In The Rubber Gasket
en Cleaning and servicing Insert the pump cap and screw it Check the intake opening for on as far as it will go. blockages and remove any block- ages. 90° The handle on the pump cap must be in a vertical position. Note: Do not use any sharp or poin- Insert the maintenance flap and ted objects. -
Page 55: Clean The Water Inlet Filters
Cleaning and servicing en Clean the water outlet hose and si- Cleaning the filter on the tap phon connecting piece. Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely. - Page 56 en Cleaning and servicing Connect the water inlet hose and Use pliers to remove the filter. check for leaks. Clean the filter with a small brush. Cleaning the filter on the appliance Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely.
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Page 57: Troubleshooting
Troubleshooting en Troubleshooting 19 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶... - Page 58 en Troubleshooting Fault Cause and troubleshooting "E:30 / -80" Unapproved extension installed on the water drain hose. Remove any unapproved extensions from the water ▶ hose. Connecting the appliance "E:36 / -25 / -26" Drain pump is blocked. → "Cleaning the drain pump", Page 51 ▶...
- Page 59 Troubleshooting en Fault Cause and troubleshooting Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
- Page 60 en Troubleshooting Fault Cause and troubleshooting The programme does → "Deactivating the childproof lock", Page 41 ▶ not start. - Ready in + is activated. Check whether - Ready in + is activated. ▶ → "Buttons", Page 23 Laundry is caught in the door. Open the door again. Remove any trapped laundry. Close the door.
- Page 61 Troubleshooting en Fault Cause and troubleshooting The water is not drain- Ensure that the drain pipe and water drain hose are ▶ ing. not kinked or trapped. Drain pump is blocked. → "Cleaning the drain pump", Page 51 ▶ is activated. Continue the programme by selecting Spin or ▶...
- Page 62 en Troubleshooting Fault Cause and troubleshooting The spin cycle runs The unbalanced load detection system eliminates an several times. imbalance by repeatedly redistributing the laundry. Not a fault – no action required. ▶ Note: When loading, where possible, place large and small items of laundry together in the drum. Different sized items of laundry distribute themselves better during the spin cycle.
- Page 63 Troubleshooting en Fault Cause and troubleshooting Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
- Page 64 en Troubleshooting Fault Cause and troubleshooting The spin programme Start the Spin programme. ▶ does not start. Rushing, hissing Water is flushed under pressure into the detergent noise. drawer. Not a fault – normal operating noise. ▶ Longer, whirring noise Intelligent dosing system dispenses detergent or care before the start of the products.
- Page 65 Troubleshooting en Fault Cause and troubleshooting The spin result is not Select the programmes that are suitable for the ▶ satisfactory. The laun- type of fabric. dry is too wet/too → "Programmes", Page 26 damp. Drain pipe or water outlet hose is blocked. Clean the drain pipe and the water outlet hose.
- Page 66 en Troubleshooting Fault Cause and troubleshooting Detergent residue on Detergents may contain water-insoluble substances the dry laundry. that deposit on the laundry. Brush out the laundry after washing and drying. ▶ Unsuitable detergent added to the dispenser of the in- telligent dosing system. Check whether the detergent used is suitable.
- Page 67 Troubleshooting en Fault Cause and troubleshooting No connection to the Wi-Fi is activated but a connection to your home net- home network. work cannot be established. Ensure that the home network is available. Reconnect the appliance to the home network. → "Connecting the appliance to a WLAN home net- work (Wi-Fi) with WPS function", Page 43 → "Connecting the appliance to a WLAN home net- work (Wi-Fi) without WPS function", Page 44...
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Page 68: Transportation, Storage And Disposal
en Transportation, storage and disposal Drain the remaining detergent 19.1 Emergency release solution. Releasing the door → "Cleaning the drain pump", Page 51 Requirement: The drain pump is Detach the hoses. empty. → Page 51 Empty the dispensers. ATTENTION! Escaping water may cause material damage. 20.2 Inserting the transit Do not open the door if you can ▶... -
Page 69: Using The Appliance Again
Transportation, storage and disposal en Insert all screws into the four 20.4 Disposing of old appli- transit bolts and tighten slightly. ance Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk. -
Page 70: Customer Service
en Customer Service Customer Service 21 Customer Service If you have any queries on use, are Customer Service unable to rectify faults on the appli- ance yourself or if your appliance needs to be repaired, contact Cus- tomer Service. Detailed information on the warranty period and terms of warranty in your country is available from our after- sales service, your retailer or on our... -
Page 71: Consumption Values
Consumption values en Consumption values 22 Consumption values The indicated consumption values are approximate. Consumption values The values may deviate from the indicated values depending on water pres- sure, water hardness, water inlet temperature, room temperature, type of laun- dry, amount and soiling of laundry, detergent used, fluctuations in the mains voltage and selected settings. -
Page 72: Declaration Of Conformity
150 cm A detailed RED Declaration of Con- ter outlet hose formity can be found online at Length of the 160 cm www.siemens-home.bsh-group.com power cord among the additional documents on the product page for your appliance. Depending on the appliance spe- cifications 2.4 GHz band: 100 mW max. - Page 76 BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München GERMANY www.siemens-home.bsh-group.com Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG *9001490094* 9001490094 (010310)