Acer CN715-72G User Manual
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Acer CN715-72G User Manual

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  • Page 2 Operating System version. Images provided herein are for reference only and may contain information or features that do not apply to your computer. Acer Group shall not be liable for technical or editorial errors or omissions contained in this manual.

  • Page 3: Table Of Contents

    Table of contents - 3 A B L E O F C O N T E N T S First things first Advanced Settings......... 46 Your guides ..........6 Enable PrtScn Key to launch Screen Snip tool ............46 Basic care and tips for using your Manage the copied items in Clipboard..
  • Page 4 4 - Table of contents HDMI Where can I get more information?... 80 Troubleshooting ........81 Frequently asked questions Troubleshooting tips........81 Requesting service ........ 75 Error messages......... 81 Tips and hints for using Windows 10..76 Internet and online security How do I get to Start? .......
  • Page 5 Getting started... In this section you will find: • Useful information on caring for your computer and your health • Where to find the power button, ports and connectors • Tips and tricks for using the touchpad and keyboard • How to create recovery backups •...

  • Page 6: First Things First

    Once you have connected to the internet, you can download updates for your computer from: http://go.acer.com/?id=17883 1. The link will open the ConceptD Support webpage. 2. Scroll down to Drivers and Manuals and search for your model by pasting in or manually entering the serial number, SNID, or product model.

  • Page 7: Taking Care Of Your Computer

    Taking care of your computer Your computer will serve you well if you take care of it. • Only use the adapter provided with your device, or an Acer- approved adapter to power your device. • Do not expose the computer to direct sunlight. Do not place it near sources of heat, such as a radiator.

  • Page 8: Taking Care Of Your Ac Adapter

    8 - First things first Taking care of your AC adapter Here are some ways to take care of your AC adapter: • Do not connect the adapter to any other device. • Do not step on the power cord or place heavy objects on top of it. Route the power cord and any cables away from where people walk.
  • Page 9 • The charging port must be clean and free from debris and should only be used with Acer charging equipment. Use of a non-Acer battery or charging equipment can cause damage to the product and will void the warranty.
  • Page 10 • Device with removable battery: The battery should only be replaced with parts approved by Acer. Do not replace the battery with any parts other than approved ones. This notebook uses a Lithium-based battery. Do not use it in a humid, wet or corrosive environment.

  • Page 11: Internal Battery

    Please refer to www.acer.com for battery shipping documents. Internal battery • Do not attempt to replace a built-in rechargeable battery, battery replacement must be done by an Acer- authorized repair facility. Recharge the battery by following the instruction included in the product documentation.

  • Page 12: 12 - Your Conceptd Notebook Tour

    12 - Your ConceptD notebook tour O U R O N C E P T N O T E B O O K T O U R After setting up your computer as illustrated in the Setup Guide, let us show you around your new ConceptD computer.

  • Page 13: Keyboard View

    Your ConceptD notebook tour - 13 Keyboard view Icon Item Description Allows the computer to stay cool. Ventilation Do not cover or obstruct the openings. For entering data into your computer. Backlit keyboard See "Using the keyboard" on page Touchpad Touch-sensitive pointing device.

  • Page 14: Left View

    14 - Your ConceptD notebook tour Left view Icon Item Description Allows the computer to stay cool. Ventilation and Do not cover or obstruct the cooling fan openings. DC-in jack Connects to an AC adapter. Ethernet (RJ-45) Connects to an Ethernet 10/100/ port 1000Mbps/2.5Gbps-based network.

  • Page 15: Right View

    Your ConceptD notebook tour - 15 Right view Icon Item Description Indicates the computer’s battery status. Blinking Amber when the battery is Battery indicator charging or reaches the low battery level. Amber when fully charged (with the AC adapter plugged in). Indicates the computer’s power Power indicator status.

  • Page 16: Rear View

    16 - Your ConceptD notebook tour Rear view Icon Item Description Allows the computer to stay cool. Ventilation and Do not cover or obstruct the cooling fan openings. Base view Icon Item Description Allows the computer to stay cool. Ventilation and Do not cover or obstruct the cooling fan openings.

  • Page 17: Using The Keyboard

    Using the keyboard - 17 S I N G T H E K E Y B O A R D The keyboard has full-sized keys, a numeric keypad, separate cursor, lock, Windows keys and hotkeys. Lock keys The keyboard has lock keys which you can use to turn keyboard functions on and off.

  • Page 18: Windows Keys

    18 - Using the keyboard Hotkey Icon Description Turns the display screen backlight off to save Fn + F6 power. Press any key to return. Fn + F7 Turns the built-in touchpad on and off. Fn + F8 Turns the speakers on and off. Decreases the intensity of the keyboard Fn + F9 backlight.

  • Page 19: Using The Precision Touchpad

    Using the Precision Touchpad - 19 S I N G T H E R E C I S I O N O U C H P A D The touchpad controls the arrow (or 'cursor') on the screen. As you slide your finger across the touchpad, the cursor will follow this movement.
  • Page 20 20 - Using the Precision Touchpad Three-finger press Lightly tap the touchpad with three fingers to open the Search Windows. Three-finger swipe Swipe across the touchpad with three fingers. • Swipe up to open Task View. Move the cursor over a window and tap the touchpad to select that window, or swipe downwards to exit Task View.

  • Page 21: Changing Touchpad Settings

    Using the Precision Touchpad - 21 Changing touchpad settings To change the touchpad settings to suit your personal requirements, please do the following. 1. In the icon tray in the lower right-hand corner of the screen, select the Notifications icon to open the Notifications pane. 2.
  • Page 22 22 - Using the Precision Touchpad adjust the touchpad sensitivity to suit your needs. Scroll down to see more settings.

  • Page 23: Recovery

    ConceptD provides Acer Care Center, which allows you to reset your PC, refresh your PC, backup files/data or create a factory default backup. If you cannot access Acer Care Center, click Settings in the Start menu, select Update & Security and then click Recovery.
  • Page 24 24 - Recovery 3. Plug in the USB drive (or a portable external hard drive) and click + to add a drive. Select the USB drive from the drop-down list. 4. Click More options to select back-up options which best fit your needs, such as schedule the backup interval, how long you want to keep those backups (default is Forever), which folders to be backed up or be excluded.

  • Page 25: Backing Up Your Wireless And Lan Drivers

    Recovery - 25 5. Follow the process until it completes. 6. Unplug the USB drive (or a portable external hard drive) and label it clearly. Important Write a unique, descriptive label on the backup, such as 'File History Recovery Backup'. Make sure you keep the backup in a safe place that you will remember.

  • Page 26: Creating A Factory Default Backup

    26 - Recovery Creating a factory default backup Recovery Management allows you to quickly and easily back up your operating system, installed apps and data. 1. From Start, select Care Center then Recovery Management. 2. Select the Backup tab and click Get started for Create backup to open the Backup window.
  • Page 27 Recovery - 27 4. Click Security and Maintenance in the bottom left of the page and click Recovery.
  • Page 28 28 - Recovery 5. Select Create a recovery drive to open the Recovery Drive window. 6. Make sure Back up system files to the recovery drive is selected and click Next.
  • Page 29 Recovery - 29 7. Plug in the USB drive and wait for the PC to detect the USB drive then click Next. 8. Everything on the drive will be deleted. Click Create to continue. 9. You will be shown the backup progress on the screen. 10.Follow the process until it completes.

  • Page 30: Restoring Your Computer

    30 - Recovery Important Write a unique, descriptive label on the backup, such as 'Windows Recovery Backup'. Make sure you keep the backup in a safe place that you will remember. Note Since the recovery backup requires at least 8 GB of storage after formatting, it is recommended to use a USB drive with a capacity of 16 GB or larger.
  • Page 31 Recovery - 31 3. Click Get started to Choose an option. Select Keep my files to refresh your PC and reinstall your operating system without removing your personal files. Click Next to continue. Important If you have apps installed on your PC, they will be removed. If you'd like not to restore apps and setting that came with your PC, go to Change settings and turn off the option to not restore preinstalled apps that came with this PC before proceeding the restore progress.

  • Page 32: Reset This Pc And Remove Everything

    32 - Recovery 4. Resetting the PC will reinstall Windows, change settings back to their factory defaults and remove all preinstalled apps and programs without removing your personal files. Click Reset to continue. This will take a while and your PC will restart. 5.
  • Page 33 Recovery - 33 Recovery 2. Select the Restore tab and click Get Started to open the window.
  • Page 34 34 - Recovery 3. Click Get started to Choose an option. Select Remove everything to reset your PC back to its factory default. 4. Click Change settings to choose restore settings (Data erasure and Data drives) which best fit your needs. Then click Confirm to continue.
  • Page 35 Recovery - 35 Make sure all settings are properly made, c lick Next to continue. Warning Turn on "Data erasure" will remove all of your personal files and accounts, along with pre-existing drivers that may affect your Windows installation. 6. Click Reset to continue. 7.

  • Page 36: Using A Bluetooth Connection

    36 - Using a Bluetooth connection S I N G A L U E T O O T H C O N N E C T I O N Bluetooth is a technology enabling you to transfer data wirelessly over short distances between many different types of devices.
  • Page 37 Using a Bluetooth connection - 37 4. Select the device you wish to pair from the list of discovered devices. 5. After pairing, if there is a code displaying on the screen, enter that code on the device to proceed the connection. Note Some devices using older versions of the Bluetooth technology require both devices to enter a PIN.

  • Page 38: Connecting To The Internet

    38 - Connecting to the Internet O N N E C T I N G T O T H E NTER NE T This chapter includes general information on types of connections, and getting connected to the internet. For detailed information, please refer to Network connections on page Your computer’s built-in network features make it easy for you to...
  • Page 39 Connecting to the Internet - 39 To connect to a wireless network, please follow the steps below. 1. Ensure you have a wireless router/access point and current internet connection through the ISP of your choice. Make a note of the wireless network’s name and password (if necessary).
  • Page 40 40 - Connecting to the Internet 4. Once you select a wireless network, select Connect. 5. If required, enter the network’s password.

  • Page 41: Connecting With A Cable

    Connecting to the Internet - 41 Connecting with a cable Built-in network feature If your computer has a network port, plug one end of a network cable into the network port on your computer, and the other end into a port on your router (refer to the image below.) Then, you'll be ready to get online.

  • Page 42: Conceptd Palette

    42 - ConceptD Palette O N C E P T A L E T T E ConceptD Palette provides the simple design to change color configuration. It also allows you to monitor system performance, change audio mode and launch your apps quickly. The ConceptD Palette main screen The main screen gives you an overview of current system status.
  • Page 43 ConceptD Palette - 43 Click the icon for more scenarios: Standard, Movie, Game, Eye Protection, Office or Sport. You can also adjust the color profile if needed.

  • Page 44: Trueharmony Setting

    44 - ConceptD Palette TrueHarmony setting To get a different audio experience, select TrueHarmony to adjust the audio mode. Monitoring From Monitoring page, click CPU, GPU or System tab to check processor and system loading.

  • Page 45: Split Screen

    ConceptD Palette - 45 Split Screen Use Split Screen to divide the screen into different pre-defined areas without manually adjusting the size and the position of the windows. App Center App Center is a great way to quickly launch the installed app in your computer.

  • Page 46: Advanced Settings

    46 - ConceptD Palette Advanced Settings Select the Settings to change settings for your system. You can change temperature units or turn keyboard backlight off automatically if no action within 30 seconds. Enable PrtScn Key to launch Screen Snip tool Select Screen Snip Settings to change the hotkey of Screen snip.

  • Page 47: Manage The Copied Items In Clipboard

    ConceptD Palette - 47 Scroll down to Print Screen shortcut section in Keyboard settings. Turn on the option under Print Screen shortcut. Then, you can press PrtScn key to capture the screen in different types. Manage the copied items in Clipboard Before you start to view the clipboard history, enable the option Turn on the Clipboard function to manage the copied items.

  • Page 48: Color Picker

    48 - ConceptD Palette Color Picker Use Color Picker to pick up the color anywhere on the screen and show you the RGB, CMYK, HEX or HSB color codes. Select the shortcut keys from the drop down list under Color Picker. Press the shortcut keys to launch the color picker tool.

  • Page 49: On-Screen Keyboard Shortcuts

    ConceptD Palette - 49 On-screen Keyboard Shortcuts Get to know the shortcut keys in Adobe Photoshop from the On- screen Keyboard Shortcuts. Select the shortcut keys from the drop down list under On-screen Keyboard Shortcuts. Press the shortcut keys you selected to launch the on-screen keyboard while using the Photoshop.

  • Page 50: Set Color Profile On Conceptd Monitor

    50 - ConceptD Palette Set color profile on ConceptD monitor When the laptop detects the ConceptD monitor, you can sync or change the color profile on the monitor from your laptop. Sync up the color profile When the color profile settings are different between ConceptD monitor and laptop, you can select Apply from the system notification to sync the color profile on the monitor.
  • Page 51 ConceptD Palette - 51 Select the screen number to switch the device. Select the device to adjust the color profile. Icon Color Description Amber Selected device. Gray Unselected device. The color profile is different from main device.

  • Page 52: Bluelight Shield

    52 - Bluelight Shield L U E L I G H T H I E L D The Bluelight Shield can be enabled to reduce blue-light emissions from the screen to protect your eyes. To configure the Bluelight Shield, search for ’Quick Access’ in the Start Menu.
  • Page 53 Keeping your computer and data safe... In this section you will find: • How to secure your computer • Setting passwords • What you need to prepare when you’re traveling • How to get the most out of your battery...

  • Page 54: Securing Your Computer

    54 - Securing your computer E C U R I N G Y O U R C O M P U T E R Your computer is a valuable investment that you need to take care of. Learn how to protect and take care of your computer. Security features include hardware and software locks —...

  • Page 55: Entering Passwords

    Securing your computer - 55 Entering passwords When a password is set, a password prompt appears in the center of the display screen. • When the Supervisor Password is set, a prompt appears when you enter the BIOS utility. • Type the Supervisor Password and press Enter to access the BIOS utility.

  • Page 56: Bios Utility

    56 - BIOS utility B I O S U T I L I T Y The BIOS utility is a hardware configuration program built into your computer's BIOS. Your computer is already properly configured and optimized, and you do not normally need to run this utility. However, if you encounter configuration problems, you may need to run it.

  • Page 57: Power Management

    Power management - 57 O W E R M A N A G E M E N T This computer has a built-in power management unit that monitors system activity. System activity refers to any activity involving one or more of the following devices: keyboard, mouse, hard disk, peripherals connected to the computer, and video memory.
  • Page 58 58 - Power management 4. Select Change settings that are currently unavailable. 5. Scroll down and disable Turn on fast startup. 6. Select Save changes.

  • Page 59: Battery Pack

    Battery pack - 59 A T T E R Y P A C K The computer uses an embedded Lithium battery that gives you long use between charges. Battery characteristics The battery is recharged whenever you connect the computer to the AC adapter.

  • Page 60: Optimizing Battery Life

    60 - Battery pack Use this conditioning process for all new batteries, or if a battery hasn't been used for a long time. Warning Do not expose battery packs to temperatures below 0° C (32° F) or above 45° C (113° F). Extreme temperatures may adversely affect the battery pack.

  • Page 61: Checking The Battery Level

    Battery pack - 61 Checking the battery level The power meter indicates the current battery level. Rest the cursor over the battery/power icon on the taskbar to see the battery's present charge level. Battery-low warning When using battery power pay attention to the power meter. Important Connect the AC adapter as soon as possible after the battery-low warning appears.

  • Page 62: Traveling With Your Computer

    62 - Traveling with your computer R A V E L I N G W IT H Y O U R C O M P U T E R This section gives you tips and hints to consider when moving around or traveling with your computer.

  • Page 63: What To Bring To Meetings

    Traveling with your computer - 63 You can put the computer in Sleep mode by pressing the Sleep hotkey or by closing the display. When you are ready to use the computer again, open the display and, if necessary, press and release the power button. Note The computer may enter Hibernation or Deep Sleep mode after being in Sleep mode for a period of time.

  • Page 64: What To Take With You

    64 - Traveling with your computer What to take with you Unless you have some items at home, take the following items with you: • AC adapter and power cord. • The printed Setup Guide. Special considerations Follow these guidelines to protect your computer while traveling to and from work: •...

  • Page 65: Traveling With The Computer

    Traveling with your computer - 65 Traveling with the computer Important Check with your airline for any special requirements for travelling with Lithium batteries. When you are moving within a larger distance, for instance, from your office building to a client's office building or traveling locally. Preparing the computer Prepare the computer as if you were taking it home.

  • Page 66: Preparing The Computer

    66 - Traveling with your computer Preparing the computer Prepare the computer as you would normally prepare it for traveling. What to bring with you Bring the following items with you: • AC adapter. • Power cords that are appropriate for your destination(s). •...
  • Page 67 Ports and connectors... In this section you will find: • Information on the ports and connectors fitted to your computer...

  • Page 68: Universal Serial Bus (Usb)

    68 - Universal Serial Bus (USB) ( U S B ) N I V E R S A L E R IA L The USB port is a high-speed port which allows you to connect USB peripherals, such as a mouse, an external keyboard, additional storage (external hard disks), or any other compatible device.

  • Page 69: Thunderbolt 3 Port

    Thunderbolt 3 port - 69 H U N D E R B O L T PO R T A Thunderbolt 3 port allows you to easily connect devices with a Type-C connector to your computer, such as additional storage (e.g. an external drive), displays, or any other compatible device.

  • Page 70: 70 - Video And Audio Connectors

    70 - Video and audio connectors I D E O A N D A U D I O C O N N E CT O R S Add an external monitor to your computer via a video port. The type of port available depends on your computer’s configuration.

  • Page 71: Hdmi

    HDMI - 71 H D M I HDMI (High-Definition Multimedia Interface) is a high-quality, digital audio/video interface. HDMI allows you to connect any compatible digital audio/video source, such as your computer, a set-top box, DVD player, and audio/video receiver to any compatible digital audio and/or video monitor, such as a digital television (DTV) with a single cable.
  • Page 72 Got a question? In this section you will find: • Frequently asked questions • Tips for using Windows 10 • Troubleshooting information • How to protect yourself while online • Where to find Acer service center contact information...

  • Page 73: Frequently Asked Questions

    Frequently asked questions - 73 R E Q U E N T L Y A S K E D Q U E S T I O N S The following is a list of possible situations that may arise during the use of your computer.
  • Page 74 74 - Frequently asked questions • The volume may be muted. Look at the volume control (speaker) icon in the taskbar. If it is crossed-out, click the icon and drag the slider to the right to increase the volume. • The volume level may be too low. Check the volume from the volume control (speaker) icon in the taskbar.

  • Page 75: Requesting Service

    Attach your proof-of- purchase to the ITW passport. If the country you are traveling in does not have an Acer-authorized ITW service site, you can still get in contact with our offices worldwide.

  • Page 76: Tips And Hints For Using Windows 10

    Fr equently as k 76 - Frequently asked questions Tips and hints for using Windows 10 We know this is a new operating system that will take some getting used to, so we've created a few pointers to help you get started. Start How do I get to Press the Windows key or select the Windows Start button on the...
  • Page 77 Frequently asked questions - 77 Can I personalize the Lock screen? You can personalize the lock screen with a different image, to run a slideshow of images, or to show you quick status and notifications to suit your personal needs. To change the background, press the Windows key or select the Windows Start button and select Settings >...

  • Page 78: How Do I Set The Alarm

    78 - Frequently asked questions Can I change the screen resolution? Yes, you can. Move your cursor to the lower left-hand corner of the screen and type 'Resolution' in the text box to display the results; select Change the resolution of the display. Alternatively, you can also right-click anywhere on the desktop and select Display settings >...

  • Page 79: Where Are My Apps

    Frequently asked questions - 79 Note The alarm will only sound if your computer is awake at the set time. Where are my apps? Move your cursor to the lower left-hand corner of the screen and click search box, start typing the name of the app you would like to open. How do I make an app appear on Start? If you're in all apps list and you want to make an app appear on Start, right-click an app and select Pin to Start.

  • Page 80: How Do I Check For Windows Updates

    Press the Windows key or select the Windows Start button > Settings > Update & Security > Windows Update. Select Advanced options to configure the settings. Where can I get more information? For more information please visit the following pages: • Windows 10 information: www.microsoft.com • Support FAQs: support.acer.com...

  • Page 81: Troubleshooting

    F r e q u e n tl y as k e d q u e s t ion s Frequently asked questions - 81 Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer.
  • Page 82 82 - Frequently asked questions Error messages Corrective action Contact your dealer or an authorized service I/O parity error center. Keyboard error or no Contact your dealer or an authorized service keyboard connected center. Keyboard interface Contact your dealer or an authorized service error center.

  • Page 83: Internet And Online Security

    Internet and online security - 83 N T E R N E T A N D O N LI N E S E C U R I T Y First steps on the net Protecting your computer It is vital to protect your computer from viruses and attacks over the internet (see Internet security software on page 87).
  • Page 84 84 - Internet and online security internet as the connection speed is low and connection time is typically charged per hour. DSL (e.g. ADSL) DSL (Digital Subscriber Line) is an ‘always-on’ connection that runs over the phone line. As DSL and phone do not use the same frequencies, you can use your telephone at the same time you are connected to the internet (this requires a ‘micro-filter’...

  • Page 85: Network Connections

    Internet and online security - 85 Network connections A LAN (Local Area Network) is a group of computers (for example, within an office building or home) that share a common communications line and resources. When you set up a network, you can share files, peripheral devices (such as a printer) and an internet connection.

  • Page 86: Surf The Net

    Acer is dedicated to provide you with on-going personalized support. Check out our Support section to get help tailored to your needs. www.acer.com is your portal to a world of online activities and services: visit us regularly for the latest information and downloads!

  • Page 87: Internet Security Software

    Internet and online security - 87 Internet security software To help you stay ahead of cybercriminals, Acer has partnered with Norton to offer you security for all your devices. Select Acer computers include protection by Norton Security Norton Security is pre-installed on select Acer computers, protecting your identity and financial data from viruses, spyware, malware and other online threats.
  • Page 88 88 - Internet and online security manually launch a browser and type in your bank's website address and log-in yourself. Don't be fooled if someone calls your phone A tech support scam is a form of online fraud where people call you on the phone saying they're Technical Support from a trusted company like Norton or Microsoft and that you have a virus.
  • Page 89 Internet and online security - 89 Botnets A botnet is a string of infected, connected computers coordinated together to perform a task. Botnets gain access to your machine through some piece of malicious coding. Once the software is downloaded, the botnet will now contact its master computer and let it know that everything is ready to go.
  • Page 90 90 - Internet and online security between these transmissions. They then set up tools programmed to "listen in" on transmissions, intercept data that is specifically targeted as valuable, and capture the data, such as your login credentials and passwords. Use a virtual private network (VPN) to ensure your privacy and anonymity are protected when you use public Wi-Fi.
  • Page 91 Internet and online security - 91 However, do not blame every computer problem on a virus! If you suspect your computer is infected, the first thing to do is update, if you have not already done so, and run your antivirus and anti-spyware software.

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