16-Channel VoIP Gateway Card Getting Started KX-TDA0490 Model No. Thank you for purchasing a Panasonic 16-Channel VoIP Gateway Card. Please read this manual carefully before using this product and save this manual for future use.
Table of Contents Overview... 5 Example Network Diagram ...6 Network Devices and Numbering Plan ...7 1.2.1 Network Application ...8 1.2.2 Numbering Plan Example ...9 1.2.3 Numbering Plan Summary...12 Installing in the PBX ... 13 Installation ...14 2.1.1 Names and Locations ...14 2.1.2 Installing the VoIP Gateway Card in the PBX...15 Cable Connection...17...
C Initialization of the VoIP Gateway Card... 65 Initializing the VoIP Gateway Card ... 66 D Using the KX-TDA0490 and KX-TDA0480 in One Network... 67 Considerations in Installation... 68 Getting Started...
Section 1 Overview Panasonic PBX with VoIP Gateway Card will allow organizations to route both voice and fax communications over digital data networks. The VoIP Gateway Card, designed to be easily integrated into existing IP networks, seamlessly bridges Public Switched...
1.1 Example Network Diagram Example Network Diagram The following diagram illustrates a simple VoIP network connecting PBXs at 2 locations. The VoIP Gateway Card converts outgoing voice or fax signals into IP packets for transmission. On the incoming side, it reverses this process and translates the packets back into appropriate voice or fax signals.
Network Devices and Numbering Plan You will need to have network configuration information available to install VoIP Gateway Cards. Referring to this example diagram, consult your network administrator to obtain necessary information to configure your own VoIP network. Local Telephone 456-7890 PSTN (Public Switched...
If for practical reasons you must route the VoIP network through a firewall, refer to "A1.3 Network Devices" for more details. Using the KX-TDA0490 with Other KX-TDA Series VoIP Gateway Cards When using the KX-TDA0490 in a network that contains other KX-TDA series VoIP Gateway Cards, keep in mind the following points: Making and Receiving Calls Calls can be made and received between the KX-TDA0490 and other KX-TDA series VoIP Gateway Cards.
1.2.2 Numbering Plan Example There are 2 methods to plan your numbering system, as follows: In addition to the destination number, the caller dials the unique PBX code of the PBX code PBX to which the called party is connected. Therefore, extension numbers at method separate PBXs in the network can overlap.
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1.2 Network Devices and Numbering Plan PBX Numbering Information PBX numbering information is necessary to set up phone numbers for a VoIP network. Set the numbers conforming to existing PBX numbering systems. PBX Code TIE Line Access Number PSTN Trunk (CO Line) Number Extension Number Fax Extension...
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To local telephone 456-7890 via VoIP network through local PSTN TIE line access no. Dial 7. PBX Connection Information PBX connection information is created by combining IP Addressing Information and PBX Numbering Information. Referring to the sample below, create your own PBX connection information. Leading Number: A number composed of the PBX code followed by the first digit of the destination number.
1.2 Network Devices and Numbering Plan 1.2.3 Numbering Plan Summary Reproduce this page and write down your network information in the space provided below for each card in the network. Consult your network administrator to fill in the shaded entries. Local Telephone: PSTN (Public Switched...
Section 2 Installing in the PBX This section describes the physical installation process of the VoIP Gateway Card covering the following topics: (1) installing the card in the PBX, and (2) connecting the card to a network device using a Category 5 (CAT5) Ethernet cable. Getting Started...
2.1 Installation Installation 2.1.1 Names and Locations LEDs RJ45 (10BASE-T/100BASE-TX Full Duplex) Indication Light (LED) When the VoIP Gateway Card is operating, each LED should show the status identified in bold-face letters under normal conditions. Indication CARD Green/Red STATUS ONLINE Green ALARM VoIP BUSY...
Indication LINK Green DATA Green 2.1.2 Installing the VoIP Gateway Card in the PBX Install the VoIP Gateway Card in a free slot of the PBX. Insert the card along the guide rails. Holding the card as shown below, push the release lever in the direction of the arrow so that the card engages securely with the connector on the back board.
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2.1 Installation Turn the 2 screws clockwise to fix the card in place. Screws Note Make sure the screws are tightened to ground the card securely. Getting Started...
Cable Connection Use a Category 5 (CAT5) Ethernet cable (10BASE-T/100BASE-TX) with an RJ45 connector to connect the VoIP Gateway Card to a network device. When connecting the card to a switching hub, use an Ethernet straight cable; when connecting directly to a router or PC, use an Ethernet cross cable. Note Use only CAT5 Ethernet cable for connection.
2.2 Cable Connection 2.2.2 Connection for Programming When assigning a new IP address to the VoIP Gateway Card for the first time, connect a PC directly to the card using an Ethernet cross cable. Connect the Ethernet cable to the RJ45 connector of the card. Connect the other end of the cable to the PC.
2.2.3 Connection to the LAN Do not connect the VoIP Gateway Card to the LAN unless it has been assigned an IP address for actual VoIP operations on the network. Doing so may result in the default IP address of the card overlapping with an existing IP address on the LAN, or cause network failure.
Section 3 Programming the VoIP Gateway Card One way of setting up a VoIP network for the first time is to go through the whole programming process of a VoIP Gateway Card at one location in the network, then start programming the other cards at different locations.
3.1 Preparations Preparations A web programming utility called the IP-GW16 Maintenance Utility is available for programming of the VoIP Gateway Card. For a complete discussion of web programming, refer to the VoIP Gateway Card Programming Guide. System Requirements • The IP-GW16 Maintenance Utility requires Microsoft® Internet Explorer 5.0 or above. Trademarks •...
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Notice When Programming the Card through an IP Network When the card is put in actual operation on an IP network, you can access and program the card through the network. However, if the network has a proxy server installed, you must apply appropriate proxy settings to your PC.
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3.1 Preparations Getting Started Under Do not use proxy server for addresses beginning with:, type the IP address of the card. Click OK. Your PC is now ready for programming the card through an IP network.
Programming the VoIP Gateway Card in the Los Angeles Office Based on the example network in "1.2 Network Devices and Numbering Plan", this section demonstrates the procedure to program a VoIP Gateway Card for use in the Los Angeles office, as the first step of setting up a VoIP network.
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3.2 Programming the VoIP Gateway Card in the Los Angeles Office Note If you finish a programming session without logging out from the card (e.g., quitting Internet Explorer, or returning to the log-in screen with the "Back" button of Internet Explorer), you cannot log in again for the period of time specified by the parameter Programming Auto Disconnect Time (default: 10 min).
3.2.2 Changing the Status of the VoIP Gateway Card When programming the VoIP Gateway Card, place the card in the "STOP" status. 3.2 Programming the VoIP Gateway Card in the Los Angeles Office 1. Click 2.1 Change RUN/STOP status in the main menu.
3.2 Programming the VoIP Gateway Card in the Los Angeles Office 3.2.3 Assigning the IP Address When programming the VoIP Gateway Card for the first time, a new IP address must be assigned. Once this is done and the card is on-line, it will be able to communicate with the other cards over the VoIP network.
3.2.4 Assigning the Hunt Pattern The hunt pattern determines how to route incoming calls through the VoIP Gateway Card to the PBX. 3.2 Programming the VoIP Gateway Card in the Los Angeles Office 1. Click 1.5 Hunt Pattern (for Incoming Calls) in the main menu.
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3.2 Programming the VoIP Gateway Card in the Los Angeles Office Note For more details about hunt pattern assignment, refer to "2.2.5 Hunt Pattern Parameters" of the VoIP Gateway Card Programming Guide. Getting Started 3. Confirm your entry, and then click OK.
VoIP Gateway Card" in "3.3 Programming the VoIP Gateway Card in the Chicago Office"). Note The address translation table created for the KX-TDA0490 can be shared with the KX-TDA0484 and KX-TDA5480. The procedure below demonstrates the process of programming the address translation table necessary for VoIP communications between the Los Angeles and Chicago offices.
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3.2 Programming the VoIP Gateway Card in the Los Angeles Office Getting Started 3. Do the following to configure the gateway entry for the Los Angeles office: In the GW No. box, type 0. A gateway entry for the card will be created with this numbering.
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Note For more details about address translation programming, refer to "2.2.6 Address Translation Table—GW Entry" and "2.2.7 Address Translation Table—DN2IP Entry" of the VoIP Gateway Card Programming Guide. 3.2 Programming the VoIP Gateway Card in the Los Angeles Office 6. Click PREVIOUS. 7.
3.2 Programming the VoIP Gateway Card in the Los Angeles Office 3.2.6 Downloading the Address Translation Table from the VoIP Gateway Card After the address translation table has been fully programmed, download the data from the VoIP Gateway Card. The downloaded data can be uploaded to the other cards on the VoIP network (see "Uploading Address Translation Table to the VoIP Gateway Card"...
3.2.7 Rebooting the VoIP Gateway Card For all the changes to the parameters to become effective, you must reboot the VoIP Gateway Card. 3.2 Programming the VoIP Gateway Card in the Los Angeles Office 1. Click REBOOT in the main menu. 2.
3.2 Programming the VoIP Gateway Card in the Los Angeles Office 3.2.8 Confirming the IP Address Assignment After programming of the VoIP Gateway Card is finished, try to access the card with the new IP addressing information. If you can connect to the card without problems, the card can be placed on the LAN for VoIP operations (see "2.2.3 Connection to the LAN").
Programming the VoIP Gateway Card in the Chicago Office This section details the procedure to program the VoIP Gateway Card in the Chicago office, which for the most part is a duplication of that for the Los Angeles office. For general information that is not discussed here, refer to the relevant sections in "3.2 Programming the VoIP Gateway Card in the Los Angeles Office".
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3.3 Programming the VoIP Gateway Card in the Chicago Office Assigning the IP Address Note that the card in the Chicago office requires different IP address settings from the card in the Los Angeles office. Assigning the Hunt Pattern Note that the card in the Chicago office requires a different PBX code from the card in the Los Angeles office.
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Uploading Address Translation Table to the VoIP Gateway Card For the VoIP Gateway Cards in the Los Angeles and Chicago offices to communicate properly over the VoIP network, the cards must share the same address translation table. Follow the procedure below to upload the address translation table downloaded from the card in the Los Angeles office (see "3.2.6 Downloading the Address Translation Table from the VoIP Gateway Card") to the card in the Chicago office.
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3.3 Programming the VoIP Gateway Card in the Chicago Office Note For more details about uploading the address translation table, refer to "2.4.3 Upload of Address Translation Table" of the VoIP Gateway Card Programming Guide. Confirming the IP Address Assignment Note that the card in the Chicago has been assigned a different IP address from the card in the Los Angeles office.
4.1 Programming the PBX in the Los Angeles Office Programming the PBX in the Los Angeles Office For successful operation of a VoIP network using the VoIP Gateway Card as a QSIG network interface, the PBX at each location in the network must be programmed appropriately. For a detailed discussion of related features, refer to the Hybrid IP-PBX Feature Guide.
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When "En-bloc" is selected, you need to press "#" after dialing the phone number. Note For details about network parameter settings, refer to the relevant sections of the Hybrid IP-PBX Feature Guide. 4.1 Programming the PBX in the Los Angeles Office Double-click CO &...
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4.1 Programming the PBX in the Los Angeles Office Getting Started...
A1 VoIP Requirements VoIP Requirements A1.1 Bandwidth Assessment When using the VoIP Gateway Card, you must ensure that the IP network in use has enough bandwidth to support VoIP communications. If the amount of bandwidth required for VoIP communications is larger than what the network can accommodate, speech quality will be compromised.
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Via WAN (PPP: Point-to-Point Protocol) CODEC G.711 G.729A G.723.1 5.3 kbps G.723.1 6.3 kbps Example Consider the following case as an example: • Communication: via LAN • No. of Fax Machines: 2 • G.711 Packet Sending Interval: 20 ms (requiring 87.2 kbps per channel) •...
A1 VoIP Requirements To limit the number of VoIP channels: • Set the status of the ports you wish to disable (starting from the highest-numbered port) to OUS. For example, if you wish to use only 10 of the available 16 VoIP channels (i.e., disable 6 channels), set the ports 8, 7, and 6 to OUS as shown below: In this case, the equation for bandwidth calculation, based on the previous example, will be changed as follows:...
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Is it possible to have static IP addressing? Because the maintenance of the VoIP Gateway Card is carried out from a personal computer (PC) through an IP network, the card must be assigned a static IP address. Static IP addressing must be made possible even when the DHCP feature is used. For more details, refer to "2.2.1 Network Parameters"...
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A1 VoIP Requirements Does only a single router provide access to the IP network? In a dual network, 2 routers provide access to the IP network as shown in the diagram below. However, the VoIP Gateway Card cannot take the advantage of having 2 routers as access points to the IP network.
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A1 VoIP Requirements Is there only a single IP network between 2 ends of a call? A huge degradation in speech quality will be produced when calls are made through multiple IP networks as shown below; therefore, it is recommended that you avoid establishing a VoIP network in this fashion.
A1 VoIP Requirements Is the card located appropriately? Transmission delays can cause pauses and loss in VoIP communications. The more network devices (e.g., routers and switches) there are between the communicating cards, the larger the transmission delays, because a certain amount of delay is inevitable when packets go through each network device (hop).
*2 For the actual setting values, refer to "2.2.2 H.323 Parameters" in the VoIP Gateway Card Programming Guide. Are layer 2 or higher switches used? Use of repeater hubs can increase the network load, and therefore will result in degradation in speech quality.
A2 VoIP Requirements Checklist VoIP Requirements Checklist Use the following checklists to see if you can implement a VoIP network. The answers identified in underlined bold-face letters are the required answers for the corresponding questions. Bandwidth Assessment Question Does the network have enough bandwidth to support VoIP communications? Make sure that there is more bandwidth available for VoIP communications than the amount...
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Network Devices Question Can the firewall pass packets from the VoIP Gateway Card? When a firewall is used, make sure to configure the firewall appropriately to allow VoIP packets to pass through the network without being blocked by filtering. Are layer 2 or higher switches used? Do not use repeater hubs as they can increase the network load.
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A2 VoIP Requirements Checklist Getting Started...
B1 Extension Number Method Extension Number Method This section provides a numbering plan example using the extension number method, as supplementary information to the PBX code method discussed in "1.2.2 Numbering Plan Example". B1.1 Example Network The following diagram illustrates a simple VoIP network configured for the extension number method. Local Telephone 456-7890 PSTN...
B1.2 Numbering Plan Example IP Addressing Information The following table is a duplication of the table used for the PBX code method. Los Angeles Card IP Address Default Gateway Address Subnet Mask 255.255.255.0 255.255.255.0 Address PBX Numbering Information The following table contains "VoIP Gateway Trunk (CO Line) Access Number", instead of "PBX Code" and "TIE Line Access Number"...
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B1 Extension Number Method Dialing Examples With the extension number method, the caller dials only the destination number of the called party to call through PBXs at different locations. Calling from Los Angeles to Chicago To extension 301 via VoIP network extension no.
Programming for the Extension Number Method When programming the VoIP Gateway Cards and PBXs for use in a network configured for the extension number method instead of the PBX code method, some of the steps in the programming procedures require different setting values. The following 2 sections provide specific steps that require different setting values.
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B2 Programming for the Extension Number Method Program an address translation table with the setting values shown below, following the procedure in "3.2.5 Programming the Address Translation Table". Programming the VoIP Gateway Card in the Chicago Office Create hunt patterns with the setting values shown below, following the procedure in "Assigning the Hunt Pattern"...
B2.2 Programming the PBX in the Los Angeles Office The steps below are provided in substitution for steps 6 and 7 of the procedure detailed in "4.1 Programming the PBX in the Los Angeles Office". Program the PBX in the Los Angeles office using the extension number method, following these steps.
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B2 Programming for the Extension Number Method Step 8 Assign the routing information to route calls to the remote PBX: In the Leading Number box, type 3 (for the Chicago office extensions), 6 (for the Chicago office fax extensions), and 93 (for Chicago office PSTN access). Note Do not set any value in the Own PBX Code box.
C1 Initializing the VoIP Gateway Card Initializing the VoIP Gateway Card In case you have forgotten, for example, the IP address or log-in password you set to the VoIP Gateway Card, follow the procedure below to return the settings of the card to the factory default. Note Resetting the card will restore all settings, not just the IP address and log-in password, to the factory default.
Adding the KX-TDA0490 to the Network Using the KX-TDA0480 Maintenance Console Software For the KX-TDA0480 to recognize the KX-TDA0490 in the network, you must add it as an "Other Unit" in a Unit Group (network) when programming with the MCS as shown below:...
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D1 Considerations in Installation Getting Started...