Panasonic WV-NP1004 Network Operating Instructions
Panasonic WV-NP1004 Network Operating Instructions

Panasonic WV-NP1004 Network Operating Instructions

Panasonic wv-np1004: operating instruction
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Network camera

Network Operating Instructions
WV-NP1004
Model No.
(Lens is option.)
Before attempting to connect or operate this product,
please read these instructions carefully and save this manual for future use.

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Summary of Contents for Panasonic WV-NP1004

  • Page 1: Network Camera

    Network camera Network Operating Instructions WV-NP1004 Model No. (Lens is option.) Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use.
  • Page 2: Table Of Contents

    Configures the multi-screen settings [Multi-screen setup] ... 29 Configure the alarm settings [Alarm setup] ... 30 Configure the settings relating to Panasonic alarm protocol [Panasonic alarm protocol setup] ... 36 Configure the settings relating to the authentication [Authentication setup] ... 37 Configure the settings of the servers [Server setup] ...
  • Page 3: Preface

    Preface About these operating instructions There are 2 sets of operating instructions for the WV-NP1004 as follows. • Operating Instructions • Network Operating Instructions These network operating instructions contain descriptions of how to operate this product using a PC via a network and of how to configure the settings.
  • Page 4: Monitoring Images On A Pc

    Monitor images from a single camera Step 1 Start up the web browser. Step 2 Enter the IP address designated using the Panasonic IP setting software in the address box of the browser. (Example: http://192.168.0.10) Important: • When the HTTP port number is changed from "80", enter "http://IP address of the camera + : (colon) +...
  • Page 5 About the "Live" page q [Live] button w [Setup] button e Multi-screen buttons r Image type buttons t Image capture size buttons y Zoom buttons u Brightness buttons i AUX buttons o B/W buttons [Live] button Click this button to display the "Live" page. Refer to page 6 for descriptions of how to operate the "Live"...
  • Page 6 Alarm occurrence indication button *2 This button will be displayed and will blink when an alarm occurred. When this button is clicked, this but- ton will disappear and the alarm output connector will be reset. (☞ page 32) Audio button Click this button to turn on/off audio.
  • Page 7 Operation Change image capture size The image capture size of the displayed image can be changed only when display- ing JPEG images. The buttons respective to the image capture size will be displayed only when "Use" is selected for the correspondent image capture size in the "Image capture size"...
  • Page 8 Operation Acknowledge alarm occur- rences *2 Turn on/off audio * The [Audio] button will be displayed only when "ON" is selected for "Mic mode" Display a still picture (one shot) Description Click this button when using the camera in the nighttime with near-infra red rays as light source.
  • Page 9: Monitor Images From Multiple Cameras

    Monitor images from multiple cameras Images from multiple cameras can be displayed on a multiscreen. Images from up to 4 cameras can be displayed simultaneously. To display images on a multiscreen, it is necessary to register cameras in advance. 4 cameras can be registered as a group and up to 2 groups (8 cameras) can be registered.
  • Page 10: Action At An Alarm Occurrence

    When "ON" is selected for "Panasonic alarm protocol", the connected Panasonic device will be notified that the camera is in the alarm state. The settings for Panasonic alarm protocol can be configured on the [Notification] tab of the "Alarm setup" page. (☞ page 35)
  • Page 11: Transmit Images Onto An Ftp Server

    Transmit Images onto an FTP Server Images can be transmitted to an FTP server. By configuring the following settings, transmission of images captured at an alarm occurrence or captured at a designated interval to an FTP server will become available. Important: When using this function, set the user name and password to restrict users who can log into the FTP server.
  • Page 12: Save Images On The Sd Memory Card When Failed To Transmit Images By The Ftp Periodic Transmission Function

    SD memory card regardless of what the cause may be. Note: When using the "SD memory REC" function of a Panasonic’s network disk recorder, select "OFF" for the "FTP periodic transmission" function. (☞ page 45)
  • Page 13 Step 3 Move the current directory to drive B and obtain images. Notes: • When logging in the camera, the current directory will be drive D. Images on the SD memory card can be found in the "FTP" directory under drive B. Move to the "FTP" directory and obtain images. <Directory structure of drive B>...
  • Page 14: About The Network Security Of The Camera

    About the Network Security of the Camera Equipped security functions The following security functions are featured in this camera. q Access restrictions by the host authentication and the user authentication It is possible to restrict users from accessing the camera by setting the host authentication and/or the user authentication to on.
  • Page 15: Display The Setup Menu And Configure The Settings Of The Camera Using A Pc

    Display the Setup Menu and Configure the Settings of the Camera Using a PC The following are descriptions of how to configure the settings on the SETUP menu. The setup menu is operable by only users whose access level is "1. Administrator". How to display the setup menu Step 1 Display the "Live"...
  • Page 16: How To Operate The Setup Menu

    How to operate the setup menu Step 1 Click the desired button in the frame on the left of the window to display the respective setup menu. When there are tabs at the top of the setup page dis- played in the frame on the right of the window, click the desired tab to display and configure the setting items relating to the name of the tab.
  • Page 17 About the operation window q [Live] button w [Basic setup] button e [Camera setup] button r [Multi-screen] button t [Alarm setup] button y [Authentication setup] button u [Server setup] button i [Network setup] button o [Maintenance] button !0 [Help] button [Live] button Click this button to display the "Live"...
  • Page 18 [Network setup] button Click this button to display the "Network setup" page. The network settings and the settings relating to DDNS (Dynamic DNS), SNMP (Simple Network management Protocol) and FTP (File Transfer Protocol) can be configured on the "Network setup" page.
  • Page 19: Configure The Basic Settings Of The Camera [Basic Setup]

    Number of characters for the camera name: 0 - 20 characters Default: WV-NP1004 [Time and date setup] Enter the current time and date. When "12-hours" is selected for "Time display", "AM" or "PM" can be select- Available range: 01/01/2005 0:00:00 –...
  • Page 20 [Daylight saving (Summertime)] Select "ON" or "OFF" to determine whether or not to apply daylight saving time. ON: Applies summer time. An asterisk (*) will be dis- played on the left side of the displayed time and date. OFF: Does not apply summer time. Default: OFF [Link/Access LED] Select "ON"...
  • Page 21 Configure the settings relating to the NTP server [NTP] Click the [NTP] tab on the "Basic setup" page. (☞ page 19) The settings relating to the NTP server such as the NTP server address, port number, etc. can be configured on this page.
  • Page 22 [Notification for SD memory card] When the "E-mail notification" function or the "Panasonic alarm protocol" function is used to notify of the remaining space of the SD memory card, select a timing to be notified from the following. Notification will be made when the remaining space of the SD memory card reached the value selected from the following.
  • Page 23: Configure The Settings Relating To Images And Audio [Camera Setup]

    Configure the settings relating to images and audio [Camera setup] The settings relating images and audio such as brightness and image quality of JPEG/MPEG-4 can configured on this page. The "Camera setup" page has 3 tabs of the [JPEG/MPEG-4] tab, the [Camera] tab and the [Audio] tab. Configure the settings relating to JPEG image [JPEG/MPEG-4] Click the [JPEG/MPEG-4] tab on the "Camera setup"...
  • Page 24 When "Full scan" is selected for "Scan mode", the maximum refresh interval for JPEG will be 15 fps and the frame rate of the analog output will be 1/2. [Image capture size] Select "Use" or "Not use" for the image capture size of JPEG image according to the selected scan mode.
  • Page 25 Configure the settings relating to MPEG-4 image [JPEG/MPEG-4] Click the [JPEG/MPEG-4] tab on the "Camera setup" page. (☞ page 23) Configure the settings such as "Max bit rate (per 1 client)", "Image capture size" and "Image quality" on this page. Refer to page 23 for further information about the settings relating to JPEG images.
  • Page 26 Important: • Depending on the PC in use for monitoring, the mul- ticast port number may be already in use. In this case, it may be impossible to monitor images. Change the multicast port number. • When transmitting MPEG-4 image via a network, the transmitted image sometimes may not be displayed.
  • Page 27 Configure the camera settings such as image quality and brightness, etc. [Camera] Click the [Camera] tab on the "Camera setup" page. (☞ page 23) The following are descriptions of how to configure the settings relating to image quality and brightness, etc. Refer to the operating instructions for further information about the setup items (camera setup page).
  • Page 28 Configure the settings relating to audio [Audio] Click the [Audio] tab on the "Camera setup" page. (☞ page 23) The settings relating to audio can be configured on this page. [Mic mode*] Select "ON" or "OFF" to determine whether to turn on or off audio on a PC.
  • Page 29: Configures The Multi-Screen Settings [Multi-Screen Setup]

    Refer to page 9 for descriptions of how to display images on a multi-screen. Note: The following cameras are available for the multi-screen display (as of April 2006). WV-NP1004, WV-NP244, WV-NP472, WV-NS324, WV-NW474S [IP Address] Enter the IP address or the host name of the camera to be used for the multi-screen.
  • Page 30: Configure The Alarm Settings [Alarm Setup]

    Select "ON" or "OFF" to determine whether or not to receive the command alarm. The command alarm is the function that notifies of Panasonic protocol alarm from the other cameras. When "ON" is selected, alarm actions will be performed between multiple cameras.
  • Page 31 Configure the settings relating to the alarm image [Alarm image setup] Click the [Alarm] tab on the "Alarm setup" page. (☞ page 30) The settings relating to the alarm image to be transmitted to the FTP server can be configured on this page. The alarm image will be transmitted to the FTP server.
  • Page 32 Configure the settings relating to the alarm out connector [Alarm output setup] Click the [Alarm] tab on the "Alarm setup" page. (☞ page 30) The settings relating to the alarm out connector can be configured on this page. Refer to pages 30 and 31 for further information about the settings relating to the alarm action and the alarm image.
  • Page 33 Set the VMD areas [VMD area] Click the [VMD area] tab on the "Alarm setup" page. (☞ page 30) The video motion detection areas can be set on this page. When a motion is detected in the set area, the alarm action will be performed. Note: It will take around 5 minutes to start detection after the power is turned on.
  • Page 34 Step 6 Select "ON" or "OFF" for "Light detection control". When "ON" is selected, detection errors caused by turn- ing lighting on/off can be diminished. Notes: • Complete prevention of detection error is not guar- anteed even if using this function. •...
  • Page 35 Configure the settings relating to the mail notification [Notification] Click the [Notification] tab on the "Alarm setup" page. (☞ page 30) The settings relating to the alarm mail can be configured on this page. To notify of an alarm occurrence by e-mail, it is necessary to configure the settings of the mail server.
  • Page 36: Configure The Settings Relating To Panasonic Alarm Protocol [Panasonic Alarm Protocol Setup]

    [Panasonic alarm protocol setup] Click the [Notification] tab on the "Alarm setup" page. (☞ page 30) The settings relating to Panasonic alarm protocol can be configured on this page. [Panasonic alarm protocol] Select "ON" or "OFF" to determine whether or not to notify of an alarm occurrence by Panasonic alarm proto- col when an alarm is detected.
  • Page 37: Configure The Settings Relating To The Authentication [Authentication Setup]

    Configure the settings relating to the authentication [Authentication setup] The settings relating to the authentication such as users and PCs (IP addresses) restrictions for accessing the cam- era can be configured on the "Authentication setup" page. The "Authentication setup" page has 2 tabs of the [User] tab and the [Host] tab. Configure the settings relating to the user authentication [User] Click the [User] tab on the "Authentication setup"...
  • Page 38 Configure the settings relating to the host authentication [Host] Click the [Host] tab on the "Authentication setup" page. (☞ page 37) The settings to restrict PCs (IP address) to access the camera can be configured on this page. [Host authentication] Select ON or OFF to determine whether or not to authenticate the host.
  • Page 39: Configure The Settings Of The Servers [Server Setup]

    Configure the settings of the servers [Server setup] The settings relating to the mail server and the FTP server can be configured on this page. The "Server setup" page has 2 tabs of the [Mail] tab and the [FTP] tab. Configure the settings relating to the mail server [Mail] Click the [Mail] tab on the "Server setup"...
  • Page 40 Configure the settings relating to the FTP server [FTP] Click the [FTP] tab on the "Server setup" page. (☞ page 39) The settings relating to the FTP server used to transmit the alarm images can be configured on this page. [FTP server address] Enter the IP address or the host name of the FTP serv- Number of characters for the FTP server address:...
  • Page 41: Configuring The Network Settings [Network Setup]

    Configuring the network settings [Network setup] The network settings and the settings relating to DDNS (Dynamic DNS) and SNMP (Simple Network management Protocol) can be configured on this page. The "Network setup" page has 3 tabs of the [Network] tab, the [DDNS] tab, the [SNMP] tab and the [FTP] tab. Configure the network settings [Network] Click the [Network] tab on the "Network setup"...
  • Page 42 [Default gateway] When not using the DHCP function, enter the default gateway of the camera. Default: 192.168.0.1 <Unavailable IP addresses for the default gate- way> 0.*.*.* *.*.*.0 255.*.*.* *.*.*.255 127.0.0.1 Class D address (224.0.0.0 - 239.255.255.255) Class E address (240.0.0.0 - 255.255.255.255) Note: These IP addresses for the default gateway are unavailable even when using the DHCP function.
  • Page 43 Notes: • The port forwarding function changes a global IP address to a private IP address, and "Static IP masquerade" and "Network Address Translation (NAT)" have this function. This function is to be set in a router. • To access the camera via the Internet by connecting the camera to a broadband router, it is necessary to assign a respective port number for each camera and address translation by using the port forwarding function.
  • Page 44 Enter a camera title to be used to manage the camera with the SNMP function. Number of characters for the camera title: 0 - 32 characters Default: WV-NP1004 [Access interval] Select the interval to access the DDNS server to check the IP address and the host name from the following.
  • Page 45 Configure the settings relating to the FTP periodic transmission [FTP periodic transmission] Click the [FTP] tab on the "Network setup" page. (☞ page 41) The settings relating to the periodic transmission of images to an FTP server can be configured on this page. To transmit images to an FTP server periodically, it is necessary to configure the settings of the FTP server in advance.
  • Page 46 [Interval] Select the interval for the FTP periodic transmission from the following. 1 sec/2 sec/3 sec/4 sec/5 sec/6 sec/10 sec/15 sec/ 20 sec/30 sec/1 min/2 min/3 min/4 min/5 min/6 min/ 10 min/15 min/20 min/30 min/1 hour/1.5 hours/2 hours/ 3 hours/4 hours/6 hours/12 hours/24 hours Default: 1 sec [Image capture size] Select an image capture size of images to be transmit-...
  • Page 47 Configure the schedule settings of the FTP periodic transmission [Schedule setup] Click the [FTP] tab on the "Network setup" page. (☞ page 41) The schedule settings of the FTP periodic transmission can be configured on this page. Refer to page 45 for further information about the settings relating to the FTP periodic transmission.
  • Page 48 How to delete the set schedule Step 1 Uncheck the check box of the set day of the week. Step 2 Click the [SET] button after completing the settings. → The result will be displayed at the bottom of the win- dow.
  • Page 49: Maintenance Of The Camera [Maintenance]

    Maintenance of the camera [Maintenance] System log check, firmware upgrade, and initialization of the setup menu can be performed on this page. The "Maintenance" page has 3 tabs of the [System log] tab, the [Upgrade] tab and the [Initialization] tab. Check the system log [System log] Click the [System log] tab of the "Maintenance"...
  • Page 50 Upgrade the firmware [Upgrade] Click the [Upgrade] tab of the "Maintenance" page. (☞ page 49) The current firmware can be checked and upgraded to the latest version on this page. Contact the dealer for further information about the firmware upgrade. [Model No.], [MAC address], [Firmware version], [IPL version], [DSP version] Information of each item will be displayed.
  • Page 51 Initialize/restart the camera [Initialization] Click the [Initialization] tab of the "Maintenance" page. (☞ page 49) Initialization of the settings and data of the camera and restarting of the camera can be performed on this page. [Initialize setup data] Click the [Execute] button to reset the settings to the default settings.
  • Page 52: Configure The Camera Settings Such As Image Quality, Brightness, Etc

    Configure the Camera Settings such as Image Quality, Brightness, etc. The following are descriptions of how to configure the settings such as image quality, brightness, privacy zone and flange-back length, etc. The settings can be configured in the following methods. •...
  • Page 53 The following are available for the shutter speed. When "Full scan" is selected for the scan mode: OFF (1/15), 1/30, 1/50, 1/60, 1/100, 1/250, 1/500, 1/1000, 1/2000, 1/4000, 1/10000 When "Partial scan" is selected for the scan mode: OFF (1/60), 1/100, 1/250, 1/500, 1/1000, 1/2000, 1/4000, 1/10000 Default: 1/30 Notes:...
  • Page 54 How to adjust white balance (When "AWC" is selected "WHITE BAL") q Select "AWC" for "WHITE BAL", and then press the [Left] button to switch to "AWC→PUSH SW". w Press the [SET] button to adjust white balance. The "PUSH SW" part will be highlighted in the process of the adjustment.
  • Page 55: Configure The Settings Relating To The Flange-Back [Back-Focus]

    Configure the settings relating to the flange-back [BACK- FOCUS] Select the method of the flange-back length adjustment and adjust the flange-back length minutely. The settings can be configured on the "BACK-FOCUS SETUP" page. Before adjusting the flange-back length, adjust the lens first. (☞...
  • Page 56 Note: AUTO Advantage: The flange-back length position will be most appropriate even under the environment where light sources changes since the flange- back length is automatically adjusted when switching between the color image display and the BW image display. Disadvantage: Images will be out of focus for several seconds while adjusting the flange-back length automatically.
  • Page 57: Configure The Settings On The "Special Setup" Page [Special Setup]

    Configure the settings on the "SPECIAL SETUP" page [SPECIAL SETUP] Configure the settings relating to image quality can be configured on the "SPECIAL SETUP" page. The settings can be configured on the "SPECIAL SETUP" page. Refer to the operating instructions for descriptions of how to display the "SPECIAL SETUP" page using the buttons on the camera.
  • Page 58: Configure The Network Settings [Network]

    It is unnecessary to configure the network settings on this page when configuring the network settings on the [Network] tab on the [Network setup] page (☞ page 41) or using the Panasonic IP setting software. • Before configuring the settings, refer to the network administrator or the Internet service provider for the following information.
  • Page 59: Configure The Detailed Settings

    Configure the detailed settings The following are descriptions of how to edit the camera title, adjust white balance, etc. on the detailed setup menu. The camera title can be edited and displayed on the screen The camera title can be edited and displayed on the screen. Up to 16 characters are available for the camera title. Step 1 Select "ON"...
  • Page 60 Compensate backlight Set an area where backlight is to be compensated. Step 1 Select "ALC" for "ALC/ELC" on the "CAMERA SETUP" page. → The "ALC CONT" page will be displayed. **ALC CONT** BACK LIGHT COMP MASK SET ...128 LEVEL RET TOP END Step 2 Move the cursor onto "BLC"...
  • Page 61 Adjust white balance finely After adjusting white balance using the auto tracking white balance (ATW) function or the auto white balance control (AWC) function (☞ page 53), manually adjust white balance finely. Step 1 Press the [SET] button after selecting any of "ATW1", "ATW2"...
  • Page 62 Configure the B/W mode settings Configure the settings relating to the B/W mode such as brightness at change between color and B/W, waiting time to change to the B/W mode, etc. It is possible to avoid frequent switches between color and B/W by adjusting the parameter of "LEVEL"...
  • Page 63 Set the privacy zone When there is a zone that is not to be displayed, set the zone as a privacy zone to not to display. Up to 8 privacy zones can be set. Step 1 Move the cursor onto "PRIVACY ZONE" on the "CAM- ERA SETUP"...
  • Page 64 Adjust the electronic zoom The electronic zoom is operable using a remote controller. Step 1 Select "ON" for "EL-ZOOM" on the "CAMERA SETUP" page. → The "EL-ZOOM" page will be displayed. **EL-ZOOM** PAN/TILT PUSH SW ZOOM PUSH SW RET TOP END Step 2 Move the cursor onto "ZOOM"...
  • Page 65 Correct image defects (blemishes) such as scratches Image defects (blemishes) such as scratches can be corrected in the following method. Step 1 Press the [SET] button after moving the cursor onto "PIX OFF" on the "SPECIAL SETUP" page. → The "PIX OFF" page will be displayed. **PIX OFF** 0000 0000 RET TOP END...
  • Page 66: About The Displayed System Log

    About the Displayed System Log Error indications relating to SMTP Category Cause POP3 server error Authentication error Cannot connect to POP3 server SMTP server error Authentication error Connection error to DNS server Cannot connect to SMTP server. Internal error Other error Error indications relating to FTP Category Cause...
  • Page 67: Error Indications Relating To Ddns

    Error indications relating to DDNS Category Cause Connection error Cannot connect to DDNS server. User name and password isn't correct. IP address updated failed. Internal error Other error Error indications relating to NTP Category Cause Connection error Cannot connect to NTP server. Internal error Other error Time adjustment...
  • Page 68: Troubleshooting

    When the WV-NP1004 replies, the camera is func- tioning normally. If not, turn off the power of the WV-NP1004 once, and proceed as follows (1) Change the IP address by using the "Panasonic IP setting" software.
  • Page 69 Symptom Cannot access from the browser. No image is displayed. Images are displayed blurry. The image is not being refreshed. Images cannot be saved on the SD memory card. Cause/solution • Is the power of the camera on? Check if the power of the camera is turned on. •...
  • Page 70 Symptom Images cannot be saved on the SD memory card. Flicker occurs. (The screen flickers.) Images from analog output are not smoothly displayed. Cause/solution • Isn’t the SD memory card out of order? There are limited times to overwrite on an SD memory card.
  • Page 71 Symptom When displaying MPEG4 images on two browser win- dows or more, images from two cameras or more are dis- played in sequence on a sin- gle browser window. Cause/solution • This may occur due to the display adapter and driver combination.
  • Page 72 When using a PC on which Windows XP Service Pack2 (SP2) is installed The following may occur during operation when using a PC on which Windows XP Service Pack2 (SP2) is installed. Follow the instructions below when the following occurred. By performing the following solutions, other applications and the security level may not be affected.
  • Page 73 Unit Company of Panasonic Corporation of North America Security Systems www.panasonic.com/security For customer support, call 1.877.733.3689 Executive Office: Three Panasonic Way 2H-2, Secaucus, New Jersey 07094 Zone Office Eastern: Three Panasonic Way, Secaucus, New Jersey 07094 Central: 1707 N. Randal Road, Elgin, IL 60123 Southern: 1225 Northbrook Parkway, Suwanee, GA 30024 Western: 6550 Katella Ave., Cypress, CA 90630...

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