Page 1 HPE ProLiant DL345 Gen10 Plus Server Maintenance and Service Guide HPE ProLiant DL345 Gen10 Plus Server Maintenance and Service Guide Part Number: 30-4B11C718-004 Published: October 2021 Edition: 4...
Page 2 HPE ProLiant DL345 Gen10 Plus Server Maintenance and Service Guide HPE ProLiant DL345 Gen10 Plus Server Maintenance and Service Guide Abstract Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels, and are familiar with the weight and stability precautions for rack installations.
Page 3: Table Of Contents
Table of contents Table of contents 1 Illustrated parts catalog 1.1 Mechanical components 1.1.1 2U bezel spare part 1.1.2 Air baffle spare part 1.1.3 Access panel spare parts 1.1.4 Rack-mounting hardware spare parts 1.1.5 Miscellaneous mechanical spare parts 1.2 System components 1.2.1 Bezel ear spare parts 1.2.2 Drive backplane spare parts 1.2.3 Fan spare parts...
Page 4 3.2.2 Power up the server 3.2.3 Extending the server from the rack 3.2.4 Removing the server from the rack 3.2.5 Remove the access panel 3.2.6 Removing the fan cage 3.2.7 Removing a riser cage 3.2.8 Install the access panel 3.2.9 Releasing the cable management arm 3.2.10 Releasing the full-length expansion board retainer 3.3 Removing and replacing the front bezel 3.4 Removing and replacing a hot-plug SAS, SATA or NVMe drive...
Page 5 3.28 Removing and replacing an accelerator 3.29 Removing and replacing the LFF bezel ear 3.30 Removing and replacing the SFF front I/O module 3.31 Removing and replacing the bezel ear 3.32 Removing and replacing the chassis intrusion detection switch 3.33 Removing and replacing the OCP NIC 3.0 adapter 3.34 Removing and replacing the serial port 3.35 System battery replacement 3.35.1 System battery information...
Page 6 6.5.2 DIMM slot locations 6.5.3 DIMM label identification 6.5.4 Processor and socket components 6.6 Drive box numbering 6.7 Drive bay numbering 6.7.1 Drive bay numbering: Storage controller 6.7.2 Drive bay numbering: SAS expander 6.8 HPE Basic Drive LED definitions 6.9 DSC-25 2-port SFP28 card ports and LEDs 6.10 HPE NS204i-p NVMe OS Boot Device components 6.11 HPE NS204i-p NVMe OS Boot Device LED definitions 6.12 Fan bay numbering...
Page 7 7.2.2.25 8 SFF NVMe x2 Box 2 Premium U.2/U.3 to x16 or x32 tri-mode controller cabling 7.2.2.26 8 SFF NVMe x2 Box 1 Premium U.2/U.3 to x16 or x32 tri-mode controller in secondary riser cabling 7.2.2.27 2 SFF SAS/SATA Box 4 to system board J1 (port 9A) cabling 7.2.2.28 2 SFF SAS/SATA Box 4 to type-a controller cabling 7.2.2.29 2 SFF NVMe Box 4 to tri-mode controller cabling 7.2.3 Energy pack cabling...
Page 8: Illustrated Parts Catalog
Illustrated parts catalog Illustrated parts catalog This chapter lists the hardware spare parts supported by the server. Mechanical components System components Server options Illustrated parts catalog...
Page 9: Mechanical Components
Mechanical components Mechanical components Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported spare parts information, see the Hewlett Packard Enterprise PartSurfer website: https://www.hpe.com/info/partssurfer https://www.hpe.com/info/partssurfer Item Item Description Description Front bezel spare part LFF drive blank spare part SFF drive blank spare part Air baffle spare part Access panel spare parts...
Page 10: Bezel Spare Part
2U bezel spare part 2U bezel spare part Customer self repair: Mandatory Mandatory Description Spare part number Description Spare part number 2U bezel 875065-001 2U bezel spare part...
Page 11: Air Baffle Spare Part
Air baffle spare part Air baffle spare part Customer self repair: Mandatory Mandatory Description Spare part number Description Spare part number Air baffle P42172-001 Air baffle spare part...
Page 12: Access Panel Spare Parts
Access panel spare parts Access panel spare parts Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number Access panel for the SFF chassis P42170-001 Access panel for the LFF chassis P42171-001 Access panel spare parts...
Page 13: Rack-Mounting Hardware Spare Parts
Rack-mounting hardware spare parts Rack-mounting hardware spare parts Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number SFF easy install rail kit P24098-001 LFF easy install rail kit P24099-001 Cable management arm P24100-001 Rack-mounting hardware spare parts...
Page 14: Miscellaneous Mechanical Spare Parts
Miscellaneous mechanical spare parts Miscellaneous mechanical spare parts Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number SFF drive blank 670033-001 SFF drive box blank 875069-001* LFF drive blank 827363-001 P24101-001* LFF drive bay blank OCP NIC slot blank Energy pack holder 875066-001* Quad NIC port blank...
Page 15: System Components
System components System components Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported spare parts information, see the Hewlett Packard Enterprise PartSurfer website: https://www.hpe.com/info/partssurfer https://www.hpe.com/info/partssurfer Item Item Description Description Bezel ear spare parts SFF drive backplane spare parts LFF drive backplane spare parts Fan spare parts DIMM spare parts...
Page 16: Bezel Ear Spare Parts
Bezel ear spare parts Bezel ear spare parts Customer self repair: Optional Optional Description Description Spare part number Spare part number Right bezel ear assembly for the LFF chassis, includes: P42173-001 Right bezel ear Front I/O module and cable Customer self repair: Mandatory Mandatory Description Description...
Page 17: Drive Backplane Spare Parts
Drive backplane spare parts Drive backplane spare parts Customer self repair: Optional Optional Description Description Spare part number Spare part number SFF drive backplane spares SFF drive backplane spares — — 8 SFF SAS/SATA drive backplane P39777-001 8 SFF x4 U.2 NVMe drive backplane P39785-001 8 SFF x1 U.3 NVMe drive backplane P39781-001 8 SFF x4 U.3 NVMe drive backplane P39780-001 2 SFF x4 U.3 NVMe drive backplane P39782-001...
Page 18: Fan Spare Parts
Fan spare parts Fan spare parts Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number Standard fan P23971-001 High-performance fan P23970-001 Fan spare parts...
Page 19: Dimm Spare Parts
DIMM spare parts DIMM spare parts Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number 8 GB, single-rank x8 PC4-3200AA-R P20499-001 16 GB, single-rank x4 PC4-3200AA-R P20500-001 16 GB, dual-rank x8 PC4-3200AA-R P20501-001 32 GB, single-rank x4 PC4-3200AA-R P39381-001 32 GB, dual-rank x4 PC4-3200AA-R P20503-001...
Page 20: Power Supply Spare Parts
Power supply spare parts Power supply spare parts Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number HPE 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply 866729-001 HPE 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply P39385-001 HPE 800 W Flex Slot Titanium Hot-plug Low Halogen Power Supply 866793-001...
Page 21: Heatsink Spare Parts
Heatsink spare parts Heatsink spare parts Customer self repair: Optional Optional Description Description Spare part number Spare part number Standard heatsink (for processors with a TDP lower than 180 W) P42174-001 High-performance heatsink (for processors with a TDP of 180 W or higher) P42175-001 Heatsink spare parts...
Page 22: Processor Spare Parts
Processor spare parts Processor spare parts Customer self repair: Optional Optional Description Description Spare part number Spare part number 2nd Gen AMD 7002 Series processors 2nd Gen AMD 7002 Series processors — AMD EPYC 7232P, 3.10 GHz, 8C, 120 W processor P22808-001 AMD EPYC 7302P, 3.00 GHz, 16C, 155 W processor P17340-001...
Page 23: System Battery Spare Part
System battery spare part System battery spare part Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number System battery 319603-001 System battery spare part...
Page 24: System Board Spare Part
System board spare part System board spare part Customer self repair: Optional Optional Description Description Spare part number Spare part number System board assembly, includes: P40841-001 System board System board handle Metal sub-pan OCP NIC adapter guard rails System board spare part...
Page 25: Front I/O Module Spare Part For The Sff Chassis
Front I/O module spare part for the SFF chassis Front I/O module spare part for the SFF chassis Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number Front I/O module for the SFF chassis P42186-001 Front I/O module spare part for the SFF chassis...
Page 26: Server Options
Server options Server options Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported spare parts information, see the Hewlett Packard Enterprise PartSurfer website: https://www.hpe.com/info/partssurfer https://www.hpe.com/info/partssurfer Item Item Description Description Type-a modular storage controller spare parts (AROC) Chassis intrusion detection switch spare part Type-p PCIe plug-in storage controller spare parts Secondary riser board spare parts...
Page 27 Item Item Description Description Drive cable spare kits * HPE Trusted Platform Module 2.0 Gen10 Plus spare part * * Not shown For more information, see Removal and replacement procedures. Server options...
Page 28: Storage Controller Spare Parts
Storage controller spare parts Storage controller spare parts Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number HPE Smart Array E208e-p SR Gen10 Controller 836267-001 HPE Smart Array E208i-a SR Gen10 Controller 836259-001 HPE Smart Array E208i-p SR Gen10 Controller 836266-001 HPE Smart Array P408e-p SR Gen10 Controller 836270-001 HPE Smart Array P408i-a SR Gen10 Controller 836260-002 HPE Smart Array P408i-p SR Gen10 Controller 836269-001...
Page 29: Chassis Intrusion Detection Switch Spare Part
Chassis intrusion detection switch spare part Chassis intrusion detection switch spare part Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number Chassis intrusion detection switch P23687-001 Chassis intrusion detection switch spare part...
Page 30: Secondary Riser Board Spare Parts
Secondary riser board spare parts Secondary riser board spare parts Customer self repair: Optional Optional Description Description Spare part number Spare part number PCIe4 x16 secondary riser P42179-001 PCIe4 2x8 secondary riser P42178-001 PCIe secondary riser with SlimSAS ports P20158-001 Secondary riser board spare parts...
Page 31: Rear Serial Port Interface Spare Part
Rear serial port interface spare part Rear serial port interface spare part Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number Rear serial port interface 875571-001 Rear serial port interface spare part...
Page 32: Primary Riser Board Spare Parts
Primary riser board spare parts Primary riser board spare parts Customer self repair: Optional Optional Description Description Spare part number Spare part number PCIe4 2x16 primary riser P42176-001 PCIe4 x16 primary riser with SlimSAS ports P42177-001 Primary riser board spare parts...
Page 33: Sata Ssd Add-In Card Spare Part
M.2 SATA SSD add-in card spare part M.2 SATA SSD add-in card spare part Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number M.2 SATA SSD add-in card 882359-001 M.2 SATA SSD add-in card spare part...
Page 34: Hpe Ns204I-P Nvme Os Boot Device Spare Parts
HPE NS204i-p NVMe OS Boot Device NS204i-p NVMe OS Boot Device spare parts spare parts Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number HPE NS204i-p NVMe OS Boot Device P14379-001 480 GB NVMe x4 RI M.2 22110 DS SSD P24886-001 HPE NS204i-p NVMe OS Boot Device spare parts...
Page 35: Ocp Nic 3.0 Adapter Spare Parts
OCP NIC 3.0 adapter spare parts OCP NIC 3.0 adapter spare parts Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number HPE Ethernet 1Gb 4-port OCP NIC 3.0 Adapter P14487-001 HPE Ethernet 10Gb 2-port OCP NIC 3.0 Adapter P13640-001 OCP NIC 3.0 adapter spare parts...
Page 36: Energy Pack Spare Parts
Energy pack spare parts Energy pack spare parts Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number HPE Smart Storage Battery, 96 W, 145 mm cable 878643-001 HPE Smart Storage Hybrid Capacitor, 12 W, 145 mm cable P07473-001 Energy pack spare parts...
Page 37: Hpe 12Gb Sas Expander Card Spare Part
HPE 12Gb SAS Expander Card spare part 12Gb SAS Expander Card spare part Customer self repair: Optional Optional Description Description Spare part number Spare part number HPE 12G SAS Expander Card 761879-001 HPE 12Gb SAS Expander Card spare part...
Page 38: Pensando Distributed Services Platform Card Spare Parts
Pensando Distributed Services Platform card spare parts Pensando Distributed Services Platform card spare parts Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number Pensando DSP DSC-25 2p SFP28 card P27682-001 Pensando DSP DSC-100 2p SFP28 Card P38405-001 Pensando Distributed Services Platform card spare parts...
Page 39: Miscellaneous Cable Spare Parts
Miscellaneous cable spare parts Miscellaneous cable spare parts Customer self repair: mandatory mandatory Description Description Spare part number Spare part number Miscellaneous cable spare kit P42180-001 Fan cable 2 SFF power cable Energy pack extension cable Auxiliary power cable for low-performance graphics card installed in secondary riser Auxiliary power Y-cable for high-performance graphics cards P47246-001...
Page 40: Drive Cable Spare Kits
Drive cable spare kits Drive cable spare kits Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number 8 SFF SAS/SATA drive cable spare kits 8 SFF SAS/SATA drive cable spare kits — 8 SFF SAS/SATA drive cable spare kit P42181-001 Drive backplane power cable Mini-SAS cable assemblies for boxes 1 and 2 connections to a type-a Gen10...
Page 41 Description Description Spare part number Spare part number 24 SFF x4 U.2/U.3 NVMe drive cable spare kit for type-p Gen10 Plus tri-mode 24 SFF x4 U.2/U.3 NVMe drive cable spare kit for type-p Gen10 Plus tri-mode — controller controller P42196-001 Box 1 SlimSAS cable assembly for controller installed in the secondary riser Box 2 SlimSAS cable assembly for controller installed in the primary riser Box 3 SlimSAS cable assembly for controller installed in the primary riser...
Page 42: Hpe Trusted Platform Module 2.0 Gen10 Plus Spare Part
HPE Trusted Platform Module 2.0 Gen10 Plus spare part Trusted Platform Module 2.0 Gen10 Plus spare part Customer self repair: No Description Description Spare part number Spare part number HPE Trusted Platform Module 2.0 Gen10 Plus P23625-001 HPE Trusted Platform Module 2.0 Gen10 Plus spare part...
Page 43: Customer Self Repair
Customer self repair Customer self repair Hewlett Packard Enterprise products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period Hewlett Packard Enterprise (or Hewlett Packard Enterprise service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, Hewlett Packard Enterprise will ship that part directly to you for replacement.
Page 44 remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés. Riparazione da parte del cliente Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i prodotti Hewlett Packard Enterprise sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair).
Page 45 Ihre Hewlett Packard Enterprise Garantie umfasst möglicherweise einen Parts-only Warranty Service (Garantieservice ausschließlich für Teile). Gemäß den Bestimmungen des Parts-only Warranty Service stellt Hewlett Packard Enterprise Ersatzteile kostenlos zur Verfügung. Für den Parts-only Warranty Service ist das CSR-Verfahren zwingend vorgegeben. Wenn Sie den Austausch dieser Teile von Hewlett Packard Enterprise vornehmen lassen, werden Ihnen die Anfahrt- und Arbeitskosten für diesen Service berechnet.
Page 46 Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal. Als u het defecte onderdeel niet terugzendt, kan Hewlett Packard Enterprise u voor het vervangende onderdeel kosten in rekening brengen. Bij reparatie door de klant betaalt Hewlett Packard Enterprise alle verzendkosten voor het vervangende en geretourneerde onderdeel en kiest Hewlett Packard Enterprise zelf welke koerier/transportonderneming hiervoor wordt gebruikt.
Page 47 Customer self repair...
Page 48 Customer self repair...
Page 49 Customer self repair...
Page 50 Customer self repair...
Page 51: Removal And Replacement Procedures
Removal and replacement procedures Removal and replacement procedures This chapter provides detailed instructions on how to remove and replace component spare parts. Removal and replacement procedures...
Page 52: Safety Considerations
Safety considerations Safety considerations Before performing service procedures, review all the safety information. Electrostatic discharge Symbols on equipment Rack warnings and cautions Server warnings and cautions Safety considerations...
Page 53: Electrostatic Discharge
Electrostatic discharge Electrostatic discharge Be aware of the precautions you must follow when setting up the system or handling components. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the system or component.
Page 54: Symbols On Equipment
Symbols on equipment Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions: This symbol in conjunction with any of the following symbols indicates the presence of a potential hazard. The potential for injury exists if warnings are not observed.
Page 55 This symbol indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists. WARNING: WARNING: To reduce the risk of injury from a hot component, allow the surface to cool before touching. This symbol indicates the presence of a moving fan blade.
Page 56 This symbol indicates the presence of a laser device in the product that may exceed Class 1 limits. Refer to the product documentation for more information. This symbol indicates the presence of moving parts inside the product that may present a pinch point if improperly contacted. WARNING: WARNING: Hazardous moving parts.
Page 57: Rack Warnings And Cautions
Rack warnings and cautions Rack warnings and cautions WARNING: WARNING: When all components are removed, the server weighs 12.57 kg (27.71 lb). When all components are installed, the server can weigh up to 26.28 kg (57.94 lb). Before configuring your rack solution, be sure to check the rack manufacturer weight limits and specifications.
Page 58 Be sure sufficient clearance exists for cabling, installation and removal of the server, and movement of the rack doors. Rack warnings and cautions...
Page 59: Server Warnings And Cautions
Server warnings and cautions Server warnings and cautions WARNING: WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, disconnect the power cord to remove power from the server. Pressing the Power On/Standby button does not shut off system power completely.
Page 60: Preparation Procedures
Preparation procedures Preparation procedures To access components and perform certain upgrade, maintenance, or service procedure, you must perform one or more of the procedures described in this section. Prerequisites Prerequisites Before powering down the server for an upgrade, maintenance, or service procedure, perform a backup of critical server data and programs.
Page 61: Power Down The Server
Power down the server Power down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs. IMPORTANT: IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system. To power down the server, use one of the following methods: Press and release the Power On/Standby button.
Page 62: Power Up The Server
Power up the server Power up the server To power up the server, use one of the following methods: Press the Power On/Standby button. Use the virtual power button through iLO 5. Power up the server...
Page 63: Extending The Server From The Rack
Extending the server from the rack Extending the server from the rack WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is WARNING: adequately stabilized before extending anything from the rack. Procedure Procedure 1.
Page 64: Removing The Server From The Rack
Removing the server from the rack Removing the server from the rack Prerequisites Prerequisites Before you perform this procedure, review the: Rack warnings and cautions Server warnings and cautions A fully populated chassis is heavy. Hewlett Packard Enterprise recommends removing the external chassis components before removing the chassis from the rack.
Page 65: Remove The Access Panel
Remove the access panel Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives, power WARNING: supplies, and internal system components to cool before touching them. CAUTION: CAUTION: Do not operate the chassis for long periods with the access panel open or removed. Operating the chassis in this manner results in improper airflow and improper cooling that can lead to thermal damage.
Page 66: Removing The Fan Cage
Removing the fan cage Removing the fan cage Procedure Procedure 1. Power down the server. 2. If installed, release the cable management arm . 3. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 4.
Page 67: Removing A Riser Cage
Removing a riser cage Removing a riser cage Procedure Procedure 1. Power down the server. 2. If installed, release the cable management arm . 3. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 4.
Page 68 Removing a riser cage...
Page 69: Install The Access Panel
Install the access panel Install the access panel Procedure Procedure 1. Place the access panel on top of the server with the latch open. Allow the panel to extend past the rear of the server approximately 1.25 cm (0.5 in). 2.
Page 70: Releasing The Cable Management Arm
Releasing the cable management arm Releasing the cable management arm Release the cable management arm and then swing the arm away from the rack. Releasing the cable management arm...
Page 71: Releasing The Full-Length Expansion Board Retainer
Releasing the full-length expansion board retainer Releasing the full-length expansion board retainer Procedure Procedure 1. Power down the server. 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3.
Page 72: Removing And Replacing The Front Bezel
Removing and replacing the front bezel Removing and replacing the front bezel Procedure Procedure 1. If installed, remove the Kensington security lock. 2. Remove the front bezel. To replace the component, reverse the removal procedure. Removing and replacing the front bezel...
Page 73: Removing And Replacing A Hot-Plug Sas, Sata Or Nvme Drive
Removing and replacing a hot-plug SAS, SATA or NVMe drive Removing and replacing a hot-plug SAS, SATA or NVMe drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated CAUTION: with either a component or a blank. Procedure Procedure 1.
Page 74: Removing And Replacing A Drive Blank
Removing and replacing a drive blank Removing and replacing a drive blank CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated CAUTION: with either a component or a blank. Procedure Procedure 1.
Page 75: Removing And Replacing The Cable Management Arm
Removing and replacing the cable management arm Removing and replacing the cable management arm Procedure Procedure 1. Power down the server. 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3.
Page 76 Removing and replacing the cable management arm...
Page 77: Removing And Replacing A Power Supply
Removing and replacing a power supply Removing and replacing a power supply Removing and replacing a power supply...
Page 78: Power Supply Warnings And Cautions
Power supply warnings and cautions Power supply warnings and cautions WARNING: WARNING: To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug. The grounding plug is an important safety feature. Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.
Page 79: Removing And Replacing A Hot-Plug Ac Power Supply
Removing and replacing a hot-plug AC power supply Removing and replacing a hot-plug AC power supply WARNING: WARNING: To reduce the risk of personal injury, fire, or damage to the equipment, do not overload the AC supply branch circuit that provides power to the rack. Consult the electrical authority having jurisdiction over wiring and installation requirements of your facility.
Page 80 5. Remove the power supply. To replace the component, reverse the removal procedure. Removing and replacing a hot-plug AC power supply...
Page 81 Removing and replacing the HPE Removing and replacing the HPE 800 W Flex Slot -48 VDC hot-plug power supply 800 W Flex Slot -48 VDC hot-plug power supply WARNING: WARNING: To reduce the risk of electric shock, fire, and damage to the equipment, you must install this product in accordance with the following guidelines: The HPE 800 W Flex Slot -48 VDC hot-plug power supply is intended only for installation in Hewlett Packard Enterprise servers located in a restricted access location.
Page 82: Removing And Replacing The Hpe 800 W Flex Slot -48 Vdc Hot-Plug Power Supply
5. Detach the ground (earthed) cable from the power supply. 6. Remove the terminal block connector from the power supply. Removing and replacing the HPE 800 W Flex Slot -48 VDC hot-plug power supply...
Page 83 To replace the component, reverse the removal procedure. Removing and replacing the HPE 800 W Flex Slot -48 VDC hot-plug power supply...
Page 84 Removing and replacing an HPE Removing and replacing an HPE 1600 W Flex Slot -48 VDC hot-plug power supply 1600 W Flex Slot -48 VDC hot-plug power supply WARNING: WARNING: To reduce the risk of electric shock, fire, and damage to the equipment, you must install this product in accordance with the following guidelines: The HPE 1600 W Flex Slot -48 VDC hot-plug power supply is intended only for installation in Hewlett Packard Enterprise servers located in a restricted access location.
Page 85: Removing And Replacing An Hpe 1600 W Flex Slot -48 Vdc Hot-Plug Power Supply
5. Disconnect the ground (earthed) wire from the power supply. 6. Remove the clear plastic cover from the power supply. Removing and replacing an HPE 1600 W Flex Slot -48 VDC hot-plug power supply...
Page 86 7. Disconnect the -48 V and return wires from the power supply. To replace the component, reverse the removal procedure. Removing and replacing an HPE 1600 W Flex Slot -48 VDC hot-plug power supply...
Page 87: Removing And Replacing A Power Supply Blank
Removing and replacing a power supply blank Removing and replacing a power supply blank Procedure Procedure Remove the component as indicated. To replace the component, reverse the removal procedure. Removing and replacing a power supply blank...
Page 88: Removing And Replacing The Rack Rails
Removing and replacing the rack rails Removing and replacing the rack rails WARNING: WARNING: To reduce the risk of personal injury or damage to the equipment, you must adequately support the enclosure during installation and removal. Prerequisites Prerequisites Before you begin, be sure that you have the appropriate screwdriver for the screws in the rack. Procedure Procedure 1.
Page 89: Removing And Replacing The Hot-Plug Fan
Removing and replacing the hot-plug fan Removing and replacing the hot-plug fan IMPORTANT: IMPORTANT: Do not mix standard fans and high-performance fans in the same server. Procedure Procedure 1. If installed, release the cable management arm . 2. Extend the server from the rack . 3.
Page 90: Removing And Replacing The Fan Power Cable
Removing and replacing the fan power cable Removing and replacing the fan power cable Procedure Procedure 1. Power down the server. 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3.
Page 91 To replace the component, reverse the removal procedure. Removing and replacing the fan power cable...
Page 92: Removing And Replacing The Air Baffle
Removing and replacing the air baffle Removing and replacing the air baffle CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or CAUTION: blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open. Procedure Procedure 1.
Page 93: Removing And Replacing The 8 Sff Drive Backplane
Removing and replacing the 8 SFF drive backplane Removing and replacing the 8 SFF drive backplane Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure Procedure 1. Power down the server. 2.
Page 94 To replace the component, reverse the removal procedure. Removing and replacing the 8 SFF drive backplane...
Page 95: Removing And Replacing An Lff Drive Backplane
Removing and replacing an LFF drive backplane Removing and replacing an LFF drive backplane Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure Procedure 1. Power down the server. 2. Remove all power: a.
Page 96 11. Remove the drive backplane. To replace the component, reverse the removal procedure. Removing and replacing an LFF drive backplane...
Page 97: Removing And Replacing The 2 Sff Rear Drive Backplane
Removing and replacing the 2 SFF rear drive backplane Removing and replacing the 2 SFF rear drive backplane Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure Procedure 1. Power down the server. 2.
Page 98: Removing And Replacing An Energy Pack
Removing and replacing an energy pack Removing and replacing an energy pack Procedure Procedure 1. Power down the server. 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3.
Page 99: Removing And Replacing An Energy Pack Holder
Removing and replacing an energy pack holder Removing and replacing an energy pack holder Procedure Procedure 1. Power down the server. 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3.
Page 100 To replace the component, reverse the removal procedure. Removing and replacing an energy pack holder...
Page 101: Removing And Replacing A Dimm
Removing and replacing a DIMM Removing and replacing a DIMM Procedure Procedure 1. Power down the server. 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Do one of the following: Extend the server from the rack .
Page 102: Removing And Replacing A Heatsink
Removing and replacing a heatsink Removing and replacing a heatsink This procedure shows a standard heatsink as an example. The replacement process is the same for both the standard and high- performance heatsinks. Prerequisites Prerequisites Before you perform this procedure, make sure that you have the following items available: T-20 screwdriver Alcohol wipe Procedure...
Page 103 c. Place the heatsink on a flat work surface with its contact side facing up. 8. Use an alcohol wipe to remove the existing thermal grease from the processor. Allow the alcohol to evaporate before continuing. 9. Remove the thermal interface protective cover from the new heatsink. 10.
Page 104: Removing And Replacing A Processor
Removing and replacing a processor Removing and replacing a processor Hewlett Packard Enterprise recommends identifying the processor and socket components before performing this procedure. Prerequisites Prerequisites Before you perform this procedure, make sure that you have the following items available: T-20 screwdriver Thermal grease (spare part number 777298-001) Alcohol wipe...
Page 105 c. Place the heatsink on a flat work surface with its contact side facing up. 9. Use an alcohol wipe to remove the existing thermal grease from the heatsink and processor. Allow the alcohol to evaporate before continuing. 10. Use a screwdriver to loosen the three captive screws in the sequence shown and then pivot the force frame up. 11.
Page 106 12. Install the processor: a. Hold the processor by its carrier handle and slide the processor into the rail frame until it engages with a click sound. b. Remove the pin field cover cap. CAUTION: CAUTION: To prevent the risk of damaging the pins in the processor socket, do not reinstall the pin field cover cap after removing it.
Page 107 Do not overtighten the screws as this might damage the system board or the processor socket. 14. Apply new thermal grease to the processor in the pattern shown in the following image. Use the full contents of the thermal grease syringe.
Page 108 16. Install the air baffle 17. Install the access panel. 18. Install the server into the rack. 19. Connect each power cord to the server. 20. Connect each power cord to the power source. 21. Power up the server. Removing and replacing a processor...
Page 109: Removing And Replacing A Type-A Modular Storage Controller
Removing and replacing a type-a modular storage controller Removing and replacing a type-a modular storage controller Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure Procedure 1. Power down the server. 2.
Page 110: Removing And Replacing An Expansion Board
Removing and replacing an expansion board Removing and replacing an expansion board Prerequisites Prerequisites Before you perform this procedure, make sure that you a T-10 Torx screwdriver available. Procedure Procedure 1. Power down the server. 2. Remove all power: a. Disconnect each power cord from the power source. b.
Page 111: Removing And Replacing The M.2 Sata Ssd Add-In Card
Removing and replacing the M.2 SATA SSD add-in card Removing and replacing the M.2 SATA SSD add-in card Prerequisites Prerequisites Before you perform this procedure, make sure that you a T-10 Torx screwdriver available. Procedure Procedure 1. Power down the server. 2.
Page 112 Retain these SSDs for installation onto the new add-in card. To replace the component, reverse the removal procedure. Removing and replacing the M.2 SATA SSD add-in card...
Page 113: Removing And Replacing The M.2 Sata Ssd
Removing and replacing the M.2 SATA SSD Removing and replacing the M.2 SATA SSD Prerequisites Prerequisites Before you perform this procedure, make sure that you a T-10 Torx screwdriver available. Procedure Procedure 1. Power down the server. 2. Remove all power: a.
Page 114 To replace the component, reverse the removal procedure. Removing and replacing the M.2 SATA SSD...
Page 115: Removing And Replacing A Pcie Riser Board
Removing and replacing a PCIe riser board Removing and replacing a PCIe riser board Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure Procedure 1. Power down the server. 2. Remove all power: a.
Page 116 To replace the component, reverse the removal procedure. Removing and replacing a PCIe riser board...
Page 117: Removing And Replacing The Hpe Ns204I-P Nvme Os Boot Device Option
Removing and replacing the HPE Removing and replacing the HPE NS204i-p NVMe OS Boot Device NS204i-p NVMe OS Boot Device option option Removing and replacing the HPE NS204i-p NVMe OS Boot Device option...
Page 118: Removing And Replacing The Boot Device
Removing and replacing the boot device Removing and replacing the boot device Procedure Procedure 1. Observe the following alerts: CAUTION: CAUTION: The boot device and the drives installed on the boot device are not hot-pluggable. To remove the boot device, or a drive from the boot device, you must first power down the server.
Page 119: Removing And Replacing A Boot Device Drive
Removing and replacing a boot device Removing and replacing a boot device drive drive The boot device supports two physical drive sizes: 22110 (110 mm) 2280 (80 mm) Two drives of the same physical size, or one of each size, can be installed at the same time. Depending on the replacement drive size, you might need to relocate the M.2 drive retaining latches on the boot device.
Page 120: Relocating The M.2 Drive Retaining Latches
Relocating the M.2 drive retaining latches Relocating the M.2 drive retaining latches Procedure Procedure 1. If your spare kit includes an 80 mm replacement drive, remove the retaining latch from its current location. 2. Install the retaining latch at the 80 mm drive location. Relocating the M.2 drive retaining latches...
Page 121: Removing And Replacing The Pensando Dsp Dsc-25 2P Sfp28 Card
Removing and replacing the Pensando DSP DSC-25 2p SFP28 card Removing and replacing the Pensando DSP DSC-25 2p SFP28 card Removing and replacing the Pensando DSP DSC-25 2p SFP28 card...
Page 122: Decommissioning The Pensando Dsp Dsc-25 2P Sfp28 Card
Decommissioning the Pensando DSP DSC-25 2p SFP28 card Decommissioning the Pensando DSP DSC-25 2p SFP28 card Procedure Procedure Before removing the DSC-25 card from the server, you must first decommission the card using the Pensando Policy and Services Manager (PSM). For more information, see Pensando Distributed Services Card for Single-Wire Management (DSC-25-SWM) Removal/Replacement Guide on the Hewlett Packard Enterprise website (https://www.hpe.com/support/dsc25-replacement https://www.hpe.com/support/dsc25-replacement).
Page 123: Removing The Pensando Dsp Dsc-25 2P Sfp28 Card
Removing the Pensando DSP DSC-25 2p SFP28 card Removing the Pensando DSP DSC-25 2p SFP28 card NOTE: NOTE: Images might differ from the actual product. Prerequisites Prerequisites The DSC-25 card has been decommissioned . Procedure Procedure 1. Observe the following alerts: WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the WARNING: internal system components to cool before touching them.
Page 124 Replacing the Pensando DSP DSC-25 2p SFP28 card Replacing the Pensando DSP DSC-25 2p SFP28 card Procedure Procedure 1. Install the DSC-25 card into the riser slot. 2. Install the riser cage. 3. Install the access panel. 4. Slide the server into the rack. 5.
Page 125: Removing And Replacing An Accelerator
Removing and replacing an accelerator Removing and replacing an accelerator Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available. Procedure Procedure 1. Power down the server. 2. Remove all power: a. Disconnect each power cord from the power source. b.
Page 126 8. Remove the riser cage. 9. Remove the accelerator from the riser cage To replace the component, reverse the removal procedure. Removing and replacing an accelerator...
Page 127: Removing And Replacing The Lff Bezel Ear
Removing and replacing the LFF bezel ear Removing and replacing the LFF bezel ear Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available. Procedure Procedure 1. Power down the server. 2. Remove all power: a.
Page 128 9. Remove the bezel ear. To replace the component, reverse the removal procedure. Removing and replacing the LFF bezel ear...
Page 129: Removing And Replacing The Sff Front I/O Module
Removing and replacing the SFF front I/O module Removing and replacing the SFF front I/O module Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available. Procedure Procedure 1. Power down the server. 2.
Page 130: Removing And Replacing The Bezel Ear
Removing and replacing the bezel ear Removing and replacing the bezel ear Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available. Procedure Procedure 1. Power down the server. 2. Remove all power: a.
Page 131: Removing And Replacing The Chassis Intrusion Detection Switch
Removing and replacing the chassis intrusion detection switch Removing and replacing the chassis intrusion detection switch Procedure Procedure 1. Power down the server. 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3.
Page 132: Removing And Replacing The Ocp Nic 3.0 Adapter
Removing and replacing the OCP NIC 3.0 adapter Removing and replacing the OCP NIC 3.0 adapter Procedure Procedure 1. Power down the server. 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3.
Page 133: Removing And Replacing The Serial Port
Removing and replacing the serial port Removing and replacing the serial port Prerequisites Prerequisites Before you perform this procedure, make sure that you have a hex screwdriver available. Procedure Procedure 1. Power down the server. 2. Remove all power: a. Disconnect each power cord from the power source. b.
Page 134 To replace the component, reverse the removal procedure. Removing and replacing the serial port...
Page 135: System Battery Replacement
System battery replacement System battery replacement System battery replacement...
Page 136: System Battery Information
System battery information System battery information The server contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery that provides power to the real- time clock. WARNING: WARNING: If this battery is not properly handled, a risk of the fire and burns exists. To reduce the risk of personal injury: Do not attempt to recharge the battery.
Page 137: Replace The System Battery
Replace the system battery Replace the system battery Procedure Procedure 1. Power down the server. 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Do one of the following: Extend the server from the rack .
Page 138 For more information about battery replacement or proper disposal, contact an authorized reseller or a support specialist. Replace the system battery...
Page 139: Removing And Replacing The System Board
Removing and replacing the system board Removing and replacing the system board Removing and replacing the system board...
Page 140: Removing The System Board
Removing the system board Removing the system board Prerequisites Prerequisites Before you perform this procedure, make sure that you have the following items available: T-15 screwdriver (for system board screws) T-20 screwdriver for processor and heatsink screws Alcohol wipe Procedure Procedure 1.
Page 141 c. Place the heatsink on a flat work surface with its contact side facing up. 13. Use an alcohol wipe to remove the existing thermal grease from the heatsink and the processor. Allow the alcohol to evaporate before continuing. 14. Use a screwdriver to loosen the three captive screws in the sequence shown and then pivot the force frame up. 15.
Page 142 16. Disconnect all cables connected to the system board. 17. Remove the system board. Removing the system board...
Page 143: Replacing The System Board
Replacing the system board Replacing the system board Prerequisites Prerequisites Before you perform this procedure, make sure that you have the following items available: T-15 screwdriver (for system board screws) T-20 screwdriver for processor and heatsink screws Alcohol wipe Thermal grease (spare part number 777298-001) Procedure Procedure 1.
Page 144 b. Slide the external cap out of the rail frame. Retain the external cap for future use. 4. Install the processor: a. Hold the processor by its carrier handle and slide the processor into the rail frame until it engages with a click sound. b.
Page 145 5. Close the force frame. CAUTION: CAUTION: Do not overtighten the screws as this might damage the system board or the processor socket. 6. Apply new thermal grease to the processor in the pattern shown in the following image. Use the full contents of the thermal grease syringe.
Page 146 a. Position the heatsink on top of the processor, ensuring that it is properly seated before securing the screws. b. Use a T-20 screwdriver to tighten the captive screws in the sequence specified on the heatsink label until fully seated. 9.
Page 147: Re-Entering The Server Serial Number And Product Id
Re-entering the server serial number and product ID Re-entering the server serial number and product ID After replacing the system board, re-enter the system serial number and product ID, and configure the date and time settings. Procedure Procedure 1. Access the UEFI System Utilities. During POST, press F9 F9. 2.
Page 148: Hpe Trusted Platform Module 2.0 Gen10 Plus Option
HPE Trusted Platform Module 2.0 Gen10 Plus option HPE Trusted Platform Module 2.0 Gen10 Plus option The option is not a customer-removable part. CAUTION: If the TPM is removed from the original server and powered up on a different server, data stored in the TPM CAUTION: including keys will be erased.
Page 149: Troubleshooting
Troubleshooting Troubleshooting NMI functionality Troubleshooting resources Troubleshooting...
Page 150: Nmi Functionality
NMI functionality NMI functionality An NMI crash dump enables administrators to create crash dump files when a system is hung and not responding to traditional debugging methods. An analysis of the crash dump log is an essential part of diagnosing reliability problems, such as hanging operating systems, device drivers, and applications.
Page 151: Troubleshooting Resources
Troubleshooting resources Troubleshooting resources Troubleshooting resources are available for HPE Gen10 and Gen10 Plus server products in the following documents: Troubleshooting Guide for HPE ProLiant Gen10 and Gen10 Plus servers provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, issue resolution, and software maintenance. Integrated Management Log Messages and Troubleshooting Guide for HPE ProLiant Gen10 and Gen10 Plus servers and HPE Synergy provides IML messages and associated troubleshooting information to resolve critical and cautionary IML events.
Page 152: Diagnostic Tools
Diagnostic tools Diagnostic tools Diagnostic tools...
Page 153: Product Quickspecs
Product QuickSpecs Product QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/info/qs https://www.hpe.com/info/qs). Product QuickSpecs...
Page 154: Uefi System Utilities
UEFI System Utilities UEFI System Utilities The UEFI System Utilities is embedded in the system ROM. Its features enable you to perform a wide range of configuration activities, including: Configuring system devices and installed options. Enabling and disabling system features. Displaying system information.
Page 155: Selecting The Boot Mode
Selecting the boot mode Selecting the boot mode This server provides two Boot Mode configurations: UEFI Mode and Legacy BIOS Mode. Certain boot options require that you select a specific boot mode. By default, the boot mode is set to UEFI Mode. The system must boot in UEFI Mode to use certain options, including: Secure Boot, UEFI Optimized Boot, Generic USB Boot, IPv6 PXE Boot, iSCSI Boot, NVMe Boot and Boot from URL Fibre Channel/FCoE Scan Policy NOTE:...
Page 156: Secure Boot
Secure Boot Secure Boot Secure Boot is a server security feature that is implemented in the BIOS and does not require special hardware. Secure Boot ensures that each component launched during the boot process is digitally signed and that the signature is validated against a set of trusted certificates embedded in the UEFI BIOS.
Page 157: Launching The Embedded Uefi Shell
Launching the Embedded UEFI Shell Launching the Embedded UEFI Shell Use the Embedded UEFI Shell option to launch the Embedded UEFI Shell. The Embedded UEFI Shell is a preboot command-line environment for scripting and running UEFI applications, including UEFI boot loaders. The Shell also provides CLI-based commands you can use to obtain system information, and to configure and update the system BIOS.
Page 158: Ilo Service Port
iLO Service Port Service Port The Service Port is a USB port with the label iLO iLO on supported servers and compute modules. To find out if your server or compute module supports this feature, see the server specifications document at the following website: https://www.hpe.com/info/qs.
Page 159: Intelligent Provisioning
Intelligent Provisioning Intelligent Provisioning Intelligent Provisioning is a single-server deployment tool embedded in ProLiant servers and HPE Synergy compute modules. Intelligent Provisioning simplifies server setup, providing a reliable and consistent way to deploy servers. Intelligent Provisioning prepares the system for installing original, licensed vendor media and Hewlett Packard Enterprise-branded versions of OS software.
Page 160: Intelligent Provisioning Operation
Intelligent Provisioning operation Intelligent Provisioning operation NOTE: NOTE: Intelligent Provisioning 3.62 and later requires iLO firmware version 2.44 or later. Intelligent Provisioning includes the following components: Critical boot drivers Active Health System (AHS) Erase Utility Deployment Settings IMPORTANT: IMPORTANT: Although your server is preloaded with firmware and drivers, Hewlett Packard Enterprise recommends updating the firmware upon initial setup.
Page 161: Hpe Insight Remote Support
HPE Insight Remote Support HPE Insight Remote Support Hewlett Packard Enterprise strongly recommends that you register your device for remote support to enable enhanced delivery of your Hewlett Packard Enterprise warranty, HPE support services, or Hewlett Packard Enterprise contractual support agreement. Insight Remote Support supplements your monitoring continuously to ensure maximum system availability by providing intelligent event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution, based on your product’s service level.
Page 162: Hpe Infosight For Servers
HPE InfoSight for servers HPE InfoSight for servers The HPE InfoSight portal is a secure web interface hosted by HPE that allows you to monitor supported devices through a graphical interface. HPE InfoSight for servers: Combines the machine learning and predictive analytics of HPE InfoSight with the health and performance monitoring of Active Health System (AHS) and HPE iLO to optimize performance and predict and prevent problems Provides automatic collection and analysis of the sensor and telemetry data from AHS to derive insights from the behaviors of the install base to provide recommendations to resolve problems and improve performance...
Page 163: Usb Support
USB support USB support Hewlett Packard Enterprise Gen10 and Gen10 Plus servers support all USB operating speeds depending on the device that is connected to the server. USB support...
Page 164: External Usb Functionality
External USB functionality External USB functionality Hewlett Packard Enterprise provides external USB support to enable local connection of USB devices for server administration, configuration, and diagnostic procedures. For additional security, external USB functionality can be disabled through USB options in UEFI System Utilities. External USB functionality...
Page 165: Hpe Smart Storage Administrator
HPE Smart Storage Administrator HPE Smart Storage Administrator HPE SSA is the main tool for configuring arrays on HPE Smart Array SR controllers. It exists in three interface formats: the HPE SSA GUI, the HPE SSA CLI, and HPE SSA Scripting. All formats provide support for configuration tasks. Some of the advanced tasks are available in only one format.
Page 166: Hpe Mr Storage Administrator
HPE MR Storage Administrator HPE MR Storage Administrator HPE MR Storage Administrator is a web-based application that enables you to monitor, configure, maintain, and troubleshoot the HPE MegaRAID MR controller. MR Storage Administrator enables you to view, create, and manage storage configurations. IMPORTANT: IMPORTANT: The HPE MR Storage Administrator manages only...
Page 167: Storcli
StorCLI StorCLI The Storage Command Line Interface (StorCLI) tool is the command line management software designed for the HPE MegaRAID MR controller. StorCLI is a command line interface that is designed to be easy to use, consistent, and easy to script. Obtain StorCLI through the Service Pack for ProLiant, or SPP, which you can download from https://www.hpe.com/servers/spp/download.
Page 168: Component Identification
Component identification Component identification This chapter describes the external and internal server features and components. Component identification...
Page 169: Front Panel Components
Front panel components Front panel components SFF front panel components SFF front panel components Item Description Item Description Box 1 Box 2 Box 3 Serial number/iLO information pull tab iLO service port USB 3.0 port The serial number/iLO information pull tab is double-sided. One side shows the server serial number and the customer asset tag label. The other side shows the default iLO account information.
Page 170: Front Panel Leds And Buttons
Front panel LEDs and buttons Front panel LEDs and buttons SFF front panel LEDs and buttons SFF front panel LEDs and buttons LFF front panel LEDs and buttons LFF front panel LEDs and buttons Item Item Description Description Status Status Definition Definition Power On/Standby...
Page 171 Item Item Description Description Status Status Definition Definition Health LED Solid green Normal Flashing green iLO is rebooting Flashing amber System degraded Flashing red System critical NIC status LED Solid green Linked to network Flashing green Network active No network activity UID button/LED Solid blue Activated...
Page 172: Server Uid Led
Server UID LED Server UID LED The UID LED is used to locate a particular server when it is deployed in a dense enclosure with other equipment. Activating the UID LED helps an on-site technician to quickly identify a server for maintenance tasks. Server UID LED...
Page 173: Using The Uid Button To View The Server Health Summary
Using the UID button to view the Server Health Summary Using the UID button to view the Server Health Summary You can use the UID button to display the iLO Server Health Summary screen on an external monitor. This function works both when the server is powered on or off.
Page 174: Front Panel Led Power Fault Codes
Front panel LED power fault codes Front panel LED power fault codes The following table provides a list of power fault codes, and the subsystems that are affected. Not all power faults are used by all servers. Subsystem Subsystem LED behavior LED behavior System board 1 flash...
Page 175: Rear Panel Components
Rear panel components Rear panel components Item Item Description Description Slot 1 PCIe4 x16 (16, 8, 4, 1) Slot 2 PCIe4 x16 (16, 8, 4, 1) Box 4 Slot 3 PCIe4 x8 (8, 4, 1) or PCIe4 x16 (16, 8, 4, 1) Slot 4 PCIe4 x8 (8, 4, 1) Flex Slot power supply 1 Flex Slot power supply 2 (optional)
Page 176: Rear Panel Leds
Rear panel LEDs Rear panel LEDs Item Item Status Status Definition Definition iLO link Solid green Network link No network link iLO status Solid green Linked to network Flashing green Network active No network activity Solid blue Activated Flashing blue 1 flash per sec = Remote management or firmware upgrade in progress 4 flashes per sec = iLO manual reboot sequence initiated...
Page 177: System Board Components
System board components System board components Item Item Description Description Serial port connector Secondary PCIe4 riser connector System maintenance switch Storage controller backup power connector 2 Graphics card power connector 2 Primary PCIe4 riser connector System battery NVMe port 6A OCP NIC 3.0 slot OCP NIC 3.0 x16 upgrade connector Internal USB 3.0 port...
Page 178 Item Item Description Description NVMe port 5A Front I/O connector Fan connector 6 Graphics card power connector 1 Fan connector 5 Not for use in this server TPM connector Fan connector 4 Fan connector 3 NVMe port 3A NVMe port 1A Fan connector 2 NVMe port 2A Not for use in this server...
Page 179: System Maintenance Switch Descriptions
System maintenance switch descriptions System maintenance switch descriptions Position Position Default Default Function Function Off = iLO 5 security is enabled. On = iLO 5 security is disabled. Reserved Reserved Reserved Off = Power-on password is enabled. On = Power-on password is disabled. 1 , 2 , 3 Off = No function On = Restore default manufacturing settings...
Page 180: Dimm Slot Locations
DIMM slot locations DIMM slot locations DIMM slots are numbered sequentially (1 through 16). The supported Advance Memory Protection (AMP) modes use the letter assignments for population guidelines. The arrow points to the front of the server. DIMM slot locations...
Page 181: Dimm Label Identification
DIMM label identification DIMM label identification To determine DIMM characteristics, see the label attached to the DIMM. The information in this section helps you to use the label to locate specific information about the DIMM. For more information about product features, specifications, options, configurations, and compatibility, see the HPE DDR4 SmartMemory QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/support/DDR4SmartMemoryQS https://www.hpe.com/support/DDR4SmartMemoryQS).
Page 182: Processor And Socket Components
Processor and socket components Processor and socket components Item Item Description Description Pin field Rail frame Carrier frame Processor Force frame Captive screws (Torx T-20) Processor and socket components...
Page 183: Drive Box Numbering
Drive box numbering Drive box numbering Front SFF drive box numbering (SAS/SATA/NVMe) Front SFF drive box numbering (SAS/SATA/NVMe) Item Description Item Description Box 1 Box 2 Box 3 Front LFF drive box numbering (SAS/SATA) Front LFF drive box numbering (SAS/SATA) Item Description Item Description...
Page 184: Drive Bay Numbering
Drive bay numbering Drive bay numbering The drive bay numbering depends on where the drive backplanes are connected: To a storage controller: Embedded HPE SR100i Gen10 Plus Software RAID controller using the onboard SATA/NVMe ports Type-a and type-p storage controller ports To a SAS expander (installed in the primary riser) Drive bay numbering...
Page 185: Drive Bay Numbering: Storage Controller
Drive bay numbering: Storage controller Drive bay numbering: Storage controller When the drive backplane is connected directly to a storage controller, the drive numbering in each drive box starts at 1. Front SFF drive numbering Front SFF drive numbering Front LFF drive numbering Front LFF drive numbering Rear SFF drive numbering Rear SFF drive numbering...
Page 186: Drive Bay Numbering: Sas Expander
Drive bay numbering: SAS expander Drive bay numbering: SAS expander When the drive backplane is connected to the SAS expander, the drive numbering is continuous across all the drive boxes. SAS expander port 1 always connects to the controller port 1. SAS expander port 2 always connects to the controller port 2.
Page 187 HPE Basic Drive LED definitions Basic Drive LED definitions LFF low-profile drive carrier low-profile drive carrier The LFF low-profile drive carrier supports hot-plug SAS and SATA drives . SFF basic drive carrier basic drive carrier The SFF basic drive carrier supports hot-plug SAS, SATA, and U.2/U.3 NVMe drives . Item Item Status...
Page 188: Hpe Basic Drive Led Definitions
HPE Basic Drive LED definitions...
Page 189: 2-Port Sfp28 Card Ports And Leds
DSC-25 2-port SFP28 card ports and LEDs DSC-25 2-port SFP28 card ports and LEDs Ports Ports Table 1: Ports Table 1: Ports Item Item Port Port Description Description Management port 1GbE RJ45 Network interface port 10/25G SFP+ based Network interface port 10/25G SFP+ based LEDs LEDs...
Page 190 Item Item Status Status Description Description SFP Port 2 Link/Activity A link has not been established Solid green Valid Ethernet link Flashing green Passing traffic; flashing frequency indicates traffic intensity Solid amber Link fault System status LED System is not powered Solid amber Power is up, software has not booted yet Solid green...
Page 191: Hpe Ns204I-P Nvme Os Boot Device Components
HPE NS204i-p NVMe OS Boot Device NS204i-p NVMe OS Boot Device components components Item Item Description Description Drive bay 1 Drive bay 2 Thermal interface pad with removable liner M.2 drive retaining latches HPE NS204i-p NVMe OS Boot Device components...
Page 192: Hpe Ns204I-P Nvme Os Boot Device Led Definitions
HPE NS204i-p NVMe OS Boot Device NS204i-p NVMe OS Boot Device LED definitions LED definitions Item Item Description Fault LED status Description Fault LED status Bay 1 LED Off: Normal Flashing 1Hz: Drive predictive failure Bay 2 LED Amber: Drive failure HPE NS204i-p NVMe OS Boot Device LED definitions...
Page 193: Fan Bay Numbering
Fan bay numbering Fan bay numbering The arrow points to the front of the server. Fan bay numbering...
Page 194: Cabling
Cabling Cabling This chapter includes cabling guidelines and diagrams for internal component cabling. Cabling...
Page 195: Cabling Guidelines
Cabling guidelines Cabling guidelines The cable colors in the cabling diagrams used in this chapter are for illustration purposes only. Most of the system cables are black. Observe the following guidelines when working with system cables. Before connecting cables Before connecting cables Note the port labels on the PCA components.
Page 196 Remove cables that are no longer being used. Retaining them inside the system can restrict airflow. If you intend to use the removed cables later, label and store them for future use. Cabling guidelines...
Page 197: Storage Cabling
Storage cabling Storage cabling Storage cabling...
Page 198: Drive Power Cabling
Drive power cabling Drive power cabling Drive power cabling...
Page 199: Lff Drive Power Cabling
12 LFF drive power cabling 12 LFF drive power cabling Description Description 4LFF BOX1 to power connector (J37) 4LFF BOX2 to power connector (J68) 4LFF BOX3 to power connector (J42) 12 LFF drive power cabling...
Page 200: Sff Drive Power Cabling
24 SFF drive power cabling 24 SFF drive power cabling Description Description 8SFF BOX1 to power connector (J37) 8SFF BOX2 to power connector (J68) 8SFF BOX3 to power connector (J42) 24 SFF drive power cabling...
Page 201 2 SFF drive power cabling 2 SFF drive power cabling 2 SFF drive power cabling...
Page 202: Storage Controller Cabling
Storage controller cabling Storage controller cabling Storage controller cabling...
Page 203: Lff Sata Box 2 And Box 3 To System Board Connector (J17) Cabling
8 LFF SATA Box 2 and Box 3 to system board connector (J17) cabling 8 LFF SATA Box 2 and Box 3 to system board connector (J17) cabling 8 LFF SATA Box 2 and Box 3 to system board connector (J17) cabling...
Page 204: Lff Sas/Sata Box 2 And Box 3 To Type-A Controller Cabling
8 LFF SAS/SATA Box 2 and Box 3 to type-a controller cabling 8 LFF SAS/SATA Box 2 and Box 3 to type-a controller cabling Description Description Box 2 to controller port 2 Box 3 to controller port 1 8 LFF SAS/SATA Box 2 and Box 3 to type-a controller cabling...
Page 205: Lff Sas/Sata To P816-A Controller Cabling
12 LFF SAS/SATA to P816-a controller cabling 12 LFF SAS/SATA to P816-a controller cabling Item Item Description Description Orange Box 2 to controller port 2 Orange Box 3 to controller port 1 Blue Box 1 to controller port 3 12 LFF SAS/SATA to P816-a controller cabling...
Page 206: Lff Sas/Sata + 2Sff To P816-A Controller Cabling
12 LFF SAS/SATA + 2SFF to P816-a controller cabling 12 LFF SAS/SATA + 2SFF to P816-a controller cabling Item Item Description Description Orange Box 2 to controller port 2 Orange Box 3 to controller port 1 Blue Box 1 to controller port 3 Pink Box 4 to controller port 4 12 LFF SAS/SATA + 2SFF to P816-a controller cabling...
Page 207: Sff Sata Box 3 To System Board Connector (J17) Cabling
8 SFF SATA Box 3 to system board connector (J17) cabling 8 SFF SATA Box 3 to system board connector (J17) cabling 8 SFF SATA Box 3 to system board connector (J17) cabling...
Page 208: Sff Sas/Sata Box 3 To Type-A Controller Cabling
8 SFF SAS/SATA Box 3 to type-a controller cabling 8 SFF SAS/SATA Box 3 to type-a controller cabling Description Description Box 3 port 1 to controller port 1 Box 3 port 2 to controller port 2 8 SFF SAS/SATA Box 3 to type-a controller cabling...
Page 209: Sff Sas/Sata Box 3 To Pcie Controller Cabling
8 SFF SAS/SATA Box 3 to PCIe controller cabling 8 SFF SAS/SATA Box 3 to PCIe controller cabling Description Description Box 3 port 1 to controller port 1 Box 3 port 2 to controller port 2 8 SFF SAS/SATA Box 3 to PCIe controller cabling...
Page 210: Sff Sas/Sata Box 2 To Type-A Controller (E208I-A/E408I-A) Cabling
8 SFF SAS/SATA Box 2 to type-a controller (E208i-a/E408i-a) cabling 8 SFF SAS/SATA Box 2 to type-a controller (E208i-a/E408i-a) cabling Description Description Box 2 port 1 to controller port 1 Box 2 port 2 to controller port 2 8 SFF SAS/SATA Box 2 to type-a controller (E208i-a/E408i-a) cabling...
Page 211: Sff Sas/Sata Box 2 To Type-A Controller (P816I-A) Cabling
8 SFF SAS/SATA Box 2 to type-a controller (P816i-a) cabling 8 SFF SAS/SATA Box 2 to type-a controller (P816i-a) cabling Description Description Box 2 port 1 to controller port 3 Box 2 port 2 to controller port 4 8 SFF SAS/SATA Box 2 to type-a controller (P816i-a) cabling...
Page 212: Sff Sas/Sata Box 1 To Type-A Controller Cabling
8 SFF SAS/SATA Box 1 to type-a controller cabling 8 SFF SAS/SATA Box 1 to type-a controller cabling Description Description Box 1 port 1 to controller port 1 Box 1 port 2 to controller port 2 8 SFF SAS/SATA Box 1 to type-a controller cabling...
Page 213: Sff Sas/Sata Box 2 And Box 3 To P816I-A Controller Cabling
16 SFF SAS/SATA Box 2 and Box 3 to P816i-a controller cabling 16 SFF SAS/SATA Box 2 and Box 3 to P816i-a controller cabling Item Item Description Description Blue Box 2 port 1 to controller port 3 Blue Box 2 port 2 to controller port 4 Orange Box 3 port 1 to controller port 1 Orange...
Page 214: Sff Sas/Sata To Sas Expander Cabling
24 SFF SAS/SATA to SAS expander cabling 24 SFF SAS/SATA to SAS expander cabling Item Item Description Description Orange Box 1 port 1 to SAS expander port 3 Orange Box 1 port 2 to SAS expander port 4 Blue Box 2 port 1 to SAS expander port 5 Blue Box 2 port 2 to SAS expander port 6 Blue...
Page 215: Sff Nvme X4 Box 2 Cabling
8 SFF NVMe x4 Box 2 cabling 8 SFF NVMe x4 Box 2 cabling Item Item Description Description Orange Box 2 port 1 to system board J17 (port 8A) Orange Box 2 port 2 to system board J18 (port 5A) Orange Box 2 port 3 to system board J67 (port 4A) Blue...
Page 216: Sff Sas/Sata Box 1 And Box 3 To P816I-A Controller Cabling
16 SFF SAS/SATA Box 1 and Box 3 to P816i-a controller cabling 16 SFF SAS/SATA Box 1 and Box 3 to P816i-a controller cabling Item Item Description Description Blue Box 1 port 1 to controller port 3 Blue Box 1 port 2 to controller port 4 Orange Box 3 port 1 to controller port 1 Orange...
Page 217: Sff Nvme X4 Box 1 And Box 2 Cabling
16 SFF NVMe x4 Box 1 and Box 2 cabling 16 SFF NVMe x4 Box 1 and Box 2 cabling Item Item Description Description Orange Box 1 port 1 to AROC 1 port NVMe adapter Orange Box 1 port 2 to system board J59 (port 2A) Orange Box 1 port 3 to system board J56 (port 1A) Orange...
Page 218: Sff Sas/Sata Box 4 To Sas Expander Port 9 Cabling
2 SFF SAS/SATA Box 4 to SAS expander port 9 cabling 2 SFF SAS/SATA Box 4 to SAS expander port 9 cabling 2 SFF SAS/SATA Box 4 to SAS expander port 9 cabling...
Page 219: Sff Basic U.3X1 To Pcie X16 Or X32 Tri-Mode Controller In Primary Riser Cabling
8 SFF Basic U.3x1 to PCIe x16 or x32 tri-mode controller in primary riser cabling 8 SFF Basic U.3x1 to PCIe x16 or x32 tri-mode controller in primary riser cabling Item Item Description Description Pink Box 1 port 1 to x16 controller port 1 or x32 controller port 4 Blue Box 2 port 1 to x16 controller port 2 or x32 controller port 3 Orange...
Page 220: Sff Basic U.3X1 To Pcie X16 Or X32 Ttri-Mode Controller In Secondary Riser Cabling
8 SFF Basic U.3x1 to PCIe x16 or x32 Ttri-mode controller in secondary riser cabling 8 SFF Basic U.3x1 to PCIe x16 or x32 Ttri-mode controller in secondary riser cabling Item Item Description Description Orange Box 1 port 1 to x16 controller port 1 or x32 controller port 4 Blue Box 2 port 1 to x16 controller port 2 or x32 controller port 3 Pink...
Page 221: Sff Basic U.3X1 Box2 And Box3 To Type-A Tri-Mode Controller Cabling
8 SFF Basic U.3x1 Box2 and Box3 to type-a tri-mode controller cabling 8 SFF Basic U.3x1 Box2 and Box3 to type-a tri-mode controller cabling Item Item Description Description Blue Box 2 port 1 to controller port 2 Orange Box 3 port 1 to controller port 1 8 SFF Basic U.3x1 Box2 and Box3 to type-a tri-mode controller cabling...
Page 222: Sff Nvme X4 Premium U.2/U.3 Cabling
24 SFF NVMe x4 Premium U.2/U.3 cabling 24 SFF NVMe x4 Premium U.2/U.3 cabling Item Item Description Description Orange Box 1 port 1 to secondary riser J2 (port 2B) Blue Box 1 port 2 to secondary riser J1 (port 1B) Blue Box 1 port 3 to to AROC 1 port NVMe adapter Blue...
Page 223: Sff Nvme X4 Box 3 Premium U.2/U.3 To X32 Tri-Mode Controller In Primary Riser Cabling
8 SFF NVMe x4 Box 3 Premium U.2/U.3 to x32 tri-mode controller in primary riser cabling 8 SFF NVMe x4 Box 3 Premium U.2/U.3 to x32 tri-mode controller in primary riser cabling Description Description Box 3 port 1 to controller port 1 Box 3 port 2 to controller port 2 Box 3 port 3 to controller port 3 Box 3 port 4 to controller port 4...
Page 224: Sff Nvme X4 Box 2 Premium U.2/U.3 To X32 Tri-Mode Controller In Primary Riser Cabling
8 SFF NVMe x4 Box 2 Premium U.2/U.3 to x32 tri-mode controller in primary riser cabling 8 SFF NVMe x4 Box 2 Premium U.2/U.3 to x32 tri-mode controller in primary riser cabling Description Description Box 2 port 1 to controller port 1 Box 2 port 2 to controller port 2 Box 2 port 3 to controller port 3 Box 2 port 4 to controller port 4...
Page 225: Sff Nvme X4 Box 1 Premium U.2/U.3 To X32 Tri-Mode Controller In Secondary Riser Cabling
8 SFF NVMe x4 Box 1 Premium U.2/U.3 to x32 tri-mode controller in secondary riser 8 SFF NVMe x4 Box 1 Premium U.2/U.3 to x32 tri-mode controller in secondary riser cabling cabling Description Description Box 1 port 1 to controller port 1 Box 1 port 2 to controller port 2 Box 1 port 3 to controller port 3 Box 1 port 4 to controller port 4...
Page 226: Sff Nvme X2 Box 3 Premium U.2/U.3 To X16 Or X32 Tri-Mode Controller In Primary Riser Cabling
8 SFF NVMe x2 Box 3 Premium U.2/U.3 to x16 or x32 tri-mode controller in primary riser 8 SFF NVMe x2 Box 3 Premium U.2/U.3 to x16 or x32 tri-mode controller in primary riser cabling cabling Item Item Description Description Orange Box 3 port 1/2 to controller port 1 Blue...
Page 227: Sff Nvme X2 Box 2 Premium U.2/U.3 To X16 Or X32 Tri-Mode Controller Cabling
8 SFF NVMe x2 Box 2 Premium U.2/U.3 to x16 or x32 tri-mode controller cabling 8 SFF NVMe x2 Box 2 Premium U.2/U.3 to x16 or x32 tri-mode controller cabling Item Item Description Description Orange Box 2 port 1/2 to x16 port 1 or x32 port 3 controller in primary or secondary riser Blue Box 2 port 3/4 to x16 port 2 or x32 port 4 controller in primary or...
Page 228: Sff Nvme X2 Box 1 Premium U.2/U.3 To X16 Or X32 Tri-Mode Controller In Secondary Riser Cabling
8 SFF NVMe x2 Box 1 Premium U.2/U.3 to x16 or x32 tri-mode controller in secondary riser 8 SFF NVMe x2 Box 1 Premium U.2/U.3 to x16 or x32 tri-mode controller in secondary riser cabling cabling Item Item Description Description Orange Box 1 port 1/2 to controller port 1 Blue...
Page 229: Sff Sas/Sata Box 4 To System Board J1 (Port 9A) Cabling
2 SFF SAS/SATA Box 4 to system board J1 (port 9A) cabling 2 SFF SAS/SATA Box 4 to system board J1 (port 9A) cabling 2 SFF SAS/SATA Box 4 to system board J1 (port 9A) cabling...
Page 230: Sff Sas/Sata Box 4 To Type-A Controller Cabling
2 SFF SAS/SATA Box 4 to type-a controller cabling 2 SFF SAS/SATA Box 4 to type-a controller cabling Description Description Box 4 port 1 to controller port 1, 2, 3, or 4 2 SFF SAS/SATA Box 4 to type-a controller cabling...
Page 231: Sff Nvme Box 4 To Tri-Mode Controller Cabling
2 SFF NVMe Box 4 to tri-mode controller cabling 2 SFF NVMe Box 4 to tri-mode controller cabling Description Description Box 4 port 1 to x16 port 1 or x32 port 2 controller in primary or secondary riser 2 SFF NVMe Box 4 to tri-mode controller cabling...
Page 232: Energy Pack Cabling
Energy pack cabling Energy pack cabling Energy pack cabling...
Page 233: Storage Controller Backup Power Cabling
Storage controller backup power cabling Storage controller backup power cabling The exact route of the storage controller backup power cabling will depend on: The riser slot where the controller is installed. The location of the storage controller backup power connector on the controller. Use the following diagrams for reference only.
Page 234 Storage controller backup power cabling...
Page 235: Sata Ssd Cabling
M.2 SATA SSD cabling M.2 SATA SSD cabling M.2 SATA SSD cabling...
Page 236: Accelerator Or Gpu Power Cabling
Accelerator or GPU power cabling Accelerator or GPU power cabling Item Item Description Description Orange Low performance Blue High and low performance Y-cable to support 2 accelerators in primary riser cage Accelerator or GPU power cabling...
Page 237: Fan Cabling
Fan cabling Fan cabling Fan cabling...
Page 238: Ocp Bandwidth Upgrade Cabling
OCP bandwidth upgrade cabling OCP bandwidth upgrade cabling OCP bandwidth upgrade cabling...
Page 239: Serial Port Cabling
Serial port cabling Serial port cabling Serial port cabling...
Page 240: Chassis Intrusion Detection Switch Cabling
Chassis intrusion detection switch cabling Chassis intrusion detection switch cabling Chassis intrusion detection switch cabling...
Page 241: Front I/O Cabling
Front I/O cabling Front I/O cabling Front I/O cabling...
Page 242: Specifications
Specifications Specifications This chapter lists the technical specifications for the server, including: Environmental specifications Mechanical specifications Power supply specifications Specifications...
Page 243: Environmental Specifications
Environmental specifications Environmental specifications Specifications Specifications Value Value Temperature range* Temperature range* — Operating 10°C to 35°C (50°F to 95°F) Nonoperating -30°C to 60°C (-22°F to 140°F) Relative humidity (noncondensing) Relative humidity (noncondensing) — Operating 8% to 90% 28°C (82.4°F) maximum wet bulb temperature, noncondensing Nonoperating 5% to 95% 38.7°C (101.7°F) maximum wet bulb temperature, noncondensing...
Page 244: Limited Ambient Temperature Limitation For Specific Drive Configurations
Limited ambient temperature limitation for specific drive configurations Limited ambient temperature limitation for specific drive configurations When either hardware option is installed, observe the following ambient temperature values: 280 W processor: 25°C (77°F) Rear 2 SFF NVMe drive: 30°C (86°F) The above temperature values require the high-performance fans to be installed.
Page 245: Mechanical Specifications
Mechanical specifications Mechanical specifications Specification Specification Value Value Height 8.75 cm (3.46 in) Depth, SFF 71.36 cm (28.09 in) Depth, LFF 75.08 cm (29.56 in) Width 44.54 cm (17.54 in) Weight, SFF minimum 11.66 kg (25.71 lb) Weight, SFF maximum 24.20 kg (53.35 lb) Weight, LFF minimum 12.57 kg (27.71 lb) Weight, LFF maximum 26.28 kg (57.94 lb) Mechanical specifications...
Page 246: Power Supply Specifications
Power supply specifications Power supply specifications Depending on the installed options and the regional location where the server was purchased, the server can be configured with one of the following power supplies: HPE 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply HPE 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply HPE 800 W Flex Slot Titanium Hot-plug Low Halogen Power Supply HPE 800 W Flex Slot Universal Hot-plug Low Halogen Power Supply...
Page 247 HPE 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage 100 VAC to 240 VAC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz Not applicable to 240 VDC...
Page 248 HPE 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage 100 VAC to 127 VAC 200 VAC to 240 VAC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz...
Page 249 HPE 800 W Flex Slot Titanium Hot-plug Low Halogen Power Supply 800 W Flex Slot Titanium Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage 200 VAC to 240 VAC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz Not applicable to 240 VDC...
Page 250 HPE 800 W Flex Slot Universal Hot-plug Low Halogen Power Supply 800 W Flex Slot Universal Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage 200 VAC to 277 VAC 380 VDC Rated input frequency 50 Hz to 60 Hz Rated input current...
Page 251 HPE 800 W Flex Slot -48 VDC Hot-plug Low Halogen Power Supply 800 W Flex Slot -48 VDC Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage -40 VDC to -72 VDC -48 VDC nominal input Rated input current 22.1 A at -40 VDC input...
Page 252: Hpe 1600 W Flex Slot Platinum Hot-Plug Low Halogen Power Supply
HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage 200 VAC to 240 VAC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz Rated input current...
Page 253: Hpe 1600 W Flex Slot -48 Vdc Hot-Plug Power Supply
HPE 1600 W Flex Slot -48 VDC Hot-plug Power Supply 1600 W Flex Slot -48 VDC Hot-plug Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage -40 VDC to -72 VDC Rated input frequency Nominal input current 44.2 A DC at -40 VDC input 36.6 A DC at -48 VDC input 24.4 A DC at -72 VDC input...
Page 254: Websites
Storage white papers and analyst reports https://www.hpe.com/storage/whitepapers https://www.hpe.com/storage/whitepapers For additional websites, see Support and other resources. Product websites Product websites HPE ProLiant DL345 Gen10 Plus Server https://www.hpe.com/servers/dl345-gen10-plus https://www.hpe.com/servers/dl345-gen10-plus HPE ProLiant DL345 Gen10 Plus Server user documents https://www.hpe.com/info/dl345gen10plus-docs https://www.hpe.com/info/dl345gen10plus-docs Websites...
Page 255: Support And Other Resources
Support and other resources Support and other resources Accessing Hewlett Packard Enterprise Support Accessing updates Remote support Warranty information Regulatory information Documentation feedback Support and other resources...
Page 256: Accessing Hewlett Packard Enterprise Support
Accessing Hewlett Packard Enterprise Support Accessing Hewlett Packard Enterprise Support For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website: https://www.hpe.com/info/assistance https://www.hpe.com/info/assistance To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website: https://www.hpe.com/support/hpesc https://www.hpe.com/support/hpesc Information to collect Information to collect...
Page 257: Accessing Updates
Accessing updates Accessing updates Some software products provide a mechanism for accessing software updates through the product interface. Review your product documentation to identify the recommended software update method. To download product updates: Hewlett Packard Enterprise Support Center https://www.hpe.com/support/hpesc https://www.hpe.com/support/hpesc Hewlett Packard Enterprise Support Center: Software downloads https://www.hpe.com/support/downloads https://www.hpe.com/support/downloads...
Page 258: Remote Support
Remote support Remote support Remote support is available with supported devices as part of your warranty or contractual support agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which initiates a fast and accurate resolution based on the service level of your product.
Page 259: Warranty Information
Warranty information Warranty information To view the warranty information for your product, see the links provided below: HPE ProLiant and IA-32 Servers and Options https://www.hpe.com/support/ProLiantServers-Warranties https://www.hpe.com/support/ProLiantServers-Warranties HPE Enterprise and Cloudline Servers https://www.hpe.com/support/EnterpriseServers-Warranties https://www.hpe.com/support/EnterpriseServers-Warranties HPE Storage Products https://www.hpe.com/support/Storage-Warranties https://www.hpe.com/support/Storage-Warranties HPE Networking Products https://www.hpe.com/support/Networking-Warranties https://www.hpe.com/support/Networking-Warranties Warranty information...
Page 260: Regulatory Information
Regulatory information Regulatory information To view the regulatory information for your product, view the Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise Support Center: https://www.hpe.com/support/Safety-Compliance-EnterpriseProducts https://www.hpe.com/support/Safety-Compliance-EnterpriseProducts Additional regulatory information Additional regulatory information Hewlett Packard Enterprise is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and the Council).
Page 261: Documentation Feedback
Documentation feedback Documentation feedback Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, use the Feedback button and icons (located at the bottom of an opened document) on the Hewlett Packard Enterprise Support Center portal (https://www.hpe.com/support/hpesc https://www.hpe.com/support/hpesc) to send any errors, suggestions, or comments.

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