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3Trouble shooting
M alfunctions often have simple explanations. Please
T r o u b l e s h o o t i n g
read the following notes before calling the after-sales
service.
:
Warning – Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out and damaged power cables replaced by
one of our trained after-sales technicians. If the
appliance is defective, unplug the appliance from the
mains or switch off the circuit breaker in the fuse box.
Contact the after-sales service.
Fault table
Problem
Possible cause
The appliance
The plug is not
does not work
plugged into the
mains
Power cut
The fuse is faulty
The lighting does
The LED lights
not work.
are defective.
--------
Replacing the LED lights
:
Warning – Risk of electric shock!
When changing the bulbs, the bulb socket contacts are
live. Before changing the bulb, unplug the appliance
from the mains or switch off the circuit breaker in the
fuse box.
:
Warning – Risk of injury!
The light emitted by LED lights is very dazzling, and can
damage the eyes (risk group 1). Do not look directly
into the switched on LED lights for longer than
100 seconds.
Important! Only use bulbs of the same type and
wattage.
Disconnect the appliance from the power supply.
1.
Remove the metal grease filter.
2.
Unscrew the bulb and replace it with a bulb of the
3.
same type.
Fit the metal grease filters.
4.
Plug in the mains plug and switch the circuit breaker
5.
back on.
Solution
Connect the appliance to the
power supply
Check whether other kitchen
appliances are working
Check in the fuse box to make
sure that the fuse for the appli-
ance is in working order
You can read about this in the
section entitled "Replacing the
LED lights".
4Customer service
W hen calling us, please give the product number (E
C u s t o m e r s e r v i c e
no.) and the production number (FD no.) so that we can
provide you with the correct advice. The rating plate
with these numbers can be found inside the appliance
(remove the metal mesh grease filter to gain access).
You can make a note of the numbers of your appliance
and the telephone number of the after-sales service in
the space below to save time should it be required.
E no.
After-sales serviceO
Please be aware that a visit by an after-sales engineer
will be charged if a problem turns out to be the result of
operator error, even during the warranty period.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
0344 892 8979
GB
Calls charged at local or mobile rate.
01450 2655
IE
0.03 € per minute at peak. Off peak 0.0088 €
per minute.
Rely on the professionalism of the manufacturer. You
can therefore be sure that the repair is carried out by
trained service technicians who carry original spare
parts for your appliances.
Trouble shooting
FD no.
en
9
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