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24
What to do if...
What to do if...
All repairs should be carried out by authorised technicians
Warning
Problem
Cold sparkling water sprays CO gas
Water is not dispensed
Small ice shards
Low carbonation level
No cold water, no shards available 3
hours after starting the appliance
Cold still water sprays CO gas
Six LEDs alarm troubleshooting
All operations below require for the appliance to be switched on and extracted from cabinet.
Pull out the Refreshment Centre and proceed as follows
• Check water supply
• Check water inlet pressure
• Check CO pressure
₂
• Water leakage check
• Cold restart
If none of the procedures turns off the alarm or resolve your problem, close the inlet water and call the
Assistance.
Check water supply
Check if the tap between the water mains and the water inlet hose is open or water is coming out from
other taps in the house.
When water comes out and the water mains work properly, proceed with the step Check water inlet
pressure.
If your water mains connection does not work properly, please have it checked.
Check water inlet pressure
Warning It is recommended to check the CO pressure value when changing the water inlet
pressure
For further information see the chapter on first installation.
Pressure can be checked using the water pressure reducer with gauge.
Carbonator limit reached
₂
No water supply
Inlet water low pressure
No water supply
Low pressure of inlet water
Low CO pressure
₂
Brand new appliance
After a week
Cooling system
Carbonating system
₂
Cause
₂
Resolution
Stop the dispensing and wait 20
seconds, then start dispensing again
Check water supply
Check water inlet pressure
Check water supply
Check water inlet pressure
Check CO pressure
₂
Use for 1 week
Call technical assistance
Call technical assistance
Call technical assistance
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