Epson WF-6590DWF User Manual
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Epson WF-6590DWF User Manual

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User's Guide
NPD5257-05 EN

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Summary of Contents for Epson WF-6590DWF

  • Page 1 User's Guide NPD5257-05 EN...
  • Page 2 Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
  • Page 3 EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ❏ EPSON Scan software is based in part on the work of the Independent JPEG Group. ❏ libtiff Copyright © 1988-1997 Sam Leffler Copyright ©...
  • Page 4 ❏ Intel ® is a registered trademark of Intel Corporation. ❏ General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

  • Page 5: Table Of Contents

    Presets Mode......40 Using Epson iPrint..... . . 81 Status Menu.
  • Page 6 Printing Fax Report and List....118 Epson Connect Service..... 147 Setting Security for Faxing.
  • Page 7 The Printed Image Is Inverted....183 EPSON Software Updater....153 Unintentionally Printing on 2-Sides..183 EpsonNet Config.
  • Page 8 Printer.......194 Contacting Epson Support....225 Operation Sounds Are Loud.

  • Page 9: About This Manual

    User's Guide About This Manual About This Manual Introduction of Manuals The latest versions of the following manuals are available from the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/ (outside Europe) ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer. This manual may not be included depending on model and region.

  • Page 10: Descriptions Used In This Manual

    Descriptions Used in this Manual ❏ Screenshots of the printer driver and the EPSON Scan (scanner driver) screens are from Windows 8.1 or Mac OS X v10.10.x. The content displayed on the screens varies depending on the model and situation.

  • Page 11: Important Instructions

    ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.

  • Page 12: Printer Advisories And Warnings

    User's Guide Important Instructions ❏ The printer is heavy and should not be lifted or carried by less than two people. When lifting the printer, two or more people should assume the correct positions as shown below. ❏ Be careful when you handle used ink cartridges, as there may be some ink around the ink supply port. ❏...

  • Page 13: Advisories And Warnings For Using The Printer With A Wireless Connection

    User's Guide Important Instructions ❏ The power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over. Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter and leave the transformer.

  • Page 14: Advisories And Warnings For Using The Touchscreen

    User's Guide Important Instructions Advisories and Warnings for Using the Touchscreen ❏ The LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven brightness. These are normal and do not indicate that it is damaged in any way. ❏...

  • Page 15: Administrator Settings

    You cannot change settings without entering the password. This password is also required when you make settings using Web Config or EpsonNet Config. Important: Do not forget the password. If you forget the password, contact Epson support. 1. Enter Setup from the home screen. 2. Select Admin Settings > Admin Password.
  • Page 16 User's Guide Administrator Settings The administrator can restrict printer features for individual users. To use a restricted feature, the user has to enter an ID and password on the control panel. Use this feature to prevent misuse of the printer. Use Web Config to configure restriction settings on a computer.

  • Page 17: Printer Basics

    User's Guide Printer Basics Printer Basics Part Names and Functions ADF (Automatic Document Feeder) cover (F) Open when removing jammed originals in the ADF. Edge guides Feeds originals straight into the printer. Slide to the edges of the originals. ADF input tray Feeds originals automatically.
  • Page 18 User's Guide Printer Basics Edge guides Feeds the paper straight into the printer. Slide to the edges of the paper. Paper support Supports loaded paper. Rear paper feed (B1) Loads paper. Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard closed.
  • Page 19 User's Guide Printer Basics Document cover Blocks external light while scanning. Scanner glass Scans placed originals. Control panel Operates the printer. External interface USB port Connects memory devices. Print head Fires ink. Front cover (A) Open when replacing an ink cartridge and removing jammed paper inside the printer.
  • Page 20 User's Guide Printer Basics Rear cover 2 (D2) Remove when replacing maintenance rollers or removing jammed paper. AC inlet Connects the power cord. Rear cover 1 (D1) Open when replacing the maintenance rollers or removing jammed paper. Rear cover (E) Covers for the optional paper cassette units.

  • Page 21: Control Panel

    User's Guide Printer Basics Control Panel Buttons and Lights Turns the printer on or off. Unplug the power cord when the power light is off. Displays the home screen. Pauses the current job and allows you to interrupt another job. Press this button again to restart a paused job.
  • Page 22 User's Guide Printer Basics Press this icon to view operating instructions such as how to load paper, and how to place originals. Turns on when originals are placed in the ADF. Turns on when ink is running low or the maintenance box is nearly full. Press the button, and then select Printer Information to check the status.

  • Page 23: Icons Displayed On The Software Keyboard Of The Lcd Screen

    User's Guide Printer Basics Related Information “Memory Full Error Occurs” on page 192 & “Notification of Unprocessed Received Faxes” on page 119 & Icons Displayed on the Software Keyboard of the LCD Screen You can enter characters and symbols by using the software keyboard screen when you register a contact, make network settings, and so on.
  • Page 24 User's Guide Printer Basics Menu Settings and Explanations Layout With Border Copies with a border around the edges. 2-up Copies multiple page originals onto one sheet. When placing originals in the ADF, insert them into the feeder from the top or 4-up left edge.

  • Page 25: Scan Mode

    User's Guide Printer Basics Scan Mode Email Menu Settings and Explanations Contacts Select email addresses to send the scanned image from the contacts list. Menu Email Settings Subject: Enter a subject for the email. Filename Prefix: Enter a prefix for the name of the file to be sent. Basic Settings See the list of menus in Settings.
  • Page 26 User's Guide Printer Basics Cloud Menu Settings and Explanations Format Select the format in which to save the scanned image. Settings See the list of menus in Settings. Document Capture Pro This menu has no setting item. Computer (WSD) This menu has no setting item. Settings Note: Available menus vary depending on the destination type, such as email or folder, and the format in which scanned images...

  • Page 27: Fax Mode

    User's Guide Printer Basics Related Information “Scanning Using Document Capture Pro” on page 90 & “Document Capture Pro” on page 152 & Fax Mode From the home screen, select Fax > Menu. You can access some of the setting menus directly from the Fax screen. Menu Settings and Explanations Fax Send Settings...

  • Page 28: Memory Device

    User's Guide Printer Basics “Sending Different Size Documents Using ADF (Continuous Scan from ADF)” on page 109 & “Sending Faxes at a Specified Time (Send Fax Later)” on page 107 & “Receiving Faxes by Polling (Polling Receive)” on page 112 &...

  • Page 29: Setup Mode

    First Page on Top: Prints from the last page of a file. Image Adjustments Fix Photo Select the image correction method. On: Enhances the image automatically by using Epson's unique image analysis and image processing technology. P.I.M.: Adjusts the image by using your camera's PRINT Image Matching or Exif Print information.
  • Page 30 User's Guide Printer Basics Menu Settings and Explanations Maintenance Print Head Nozzle Prints a pattern to check if the print head nozzles are clogged. Check Print Head Cleans clogged nozzles in the print head. Cleaning Print Head Adjusts the print head to improve print quality. Alignment Run Ruled Line Alignment if text and lines are misaligned.
  • Page 31 Displays the current Wi-Fi Direct settings. Email Server Status Displays the current email server settings. Epson Connect Displays whether or not the printer is registered and connected to Epson Status Connect or Google Cloud Print service. See the Epson Connect portal website for more details.
  • Page 32 User's Guide Printer Basics Menu Settings and Explanations Common Settings LCD Brightness Adjust the brightness of the LCD screen. Sound Adjust the volume and select the type of audio. Sleep Timer Select the time period before the printer enters sleep mode (energy saving mode) when no operations are performed.
  • Page 33 Advanced Setup See the Network Guide for more details. Epson Connect You can suspend or resume the Epson Connect or Google Could Print service, or cancel using the Services services (restore the default settings). See the Epson Connect portal website for more details.
  • Page 34 User's Guide Printer Basics Menu Settings and Explanations Security Settings Access Control Requires the administrator password to operate the printer. Select whether or not to allow jobs that do not have the necessary authentication information. Delete All Deletes all saved confidential jobs. Confidential Jobs Eco Mode The following Eco mode settings are available.
  • Page 35 User's Guide Printer Basics Menu Settings and Explanations Paper Source Settings Rear Paper Feed Priority Feeds paper from the rear paper feed on a priority basis. A4/Letter Auto Switching Feeds paper from the paper source set as A4 size when there is no paper source set as Letter, or feeds from the paper source set as Letter size when there is no paper source set as A4.
  • Page 36 User's Guide Printer Basics Menu Settings and Explanations Send Settings Batch Send See the pages that describe these features for more details. Save Failure Data Saves documents that failed to be sent in the printer's memory. You can resend the documents from the Status Menu. Receive Settings Receive Mode Select the receive mode.
  • Page 37 User's Guide Printer Basics Menu Settings and Explanations Basic Settings Fax Speed Select the fax transmission speed. We recommend selecting Slow(9,600bps) when a communication error occurs frequently, when sending/receiving a fax to/from abroad, or when you are using an IP (VoIP) phone service. Automatically corrects errors in the fax transmission (Error Correction Mode), mostly caused by telephone line noise.
  • Page 38 User's Guide Printer Basics Related Information “Fax Mode” on page 27 & “Saving and Forwarding Received Faxes” on page 113 & “Sending Multiple Faxes to the Same Recipient at Once (Batch Send)” on page 109 & “Making Basic Fax Settings” on page 102 &...

  • Page 39: Contacts Mode

    User's Guide Printer Basics Menu Settings and Explanations PCL Menu Font Source Resident: Select to use a preinstalled font on the printer. Download: Select to use a font you have downloaded. Font Number Select the default font number for the default font source. The available number varies depending on the settings you made.

  • Page 40: Presets Mode

    User's Guide Printer Basics Related Information “Managing Contacts” on page 56 & Presets Mode You can register frequently used copy, fax, and scan settings as presets. To register a preset, select Presets from the home screen, select Add New, and then select the feature for which you want to register a contact. Make the necessary settings, press Save, and then enter a name for the preset.

  • Page 41: Loading Paper

    User's Guide Loading Paper Loading Paper Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.

  • Page 42: Available Paper And Capacities

    & Available Paper and Capacities Epson recommends using genuine Epson paper to ensure high-quality printouts. Genuine Epson Paper Note: Genuine Epson paper is not available when printing with the Epson universal printer driver. Media Name Size Loading Capacity (Sheets) 2-Sided...
  • Page 43 Loading Paper Note: ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. ❏ When printing on genuine Epson paper at a user defined size, only Standard or Normal print quality settings are available.

  • Page 44: List Of Paper Types

    You can load up to 30 sheets for paper with one side already printed. You can load up to 5 sheets for paper with one side already printed. Available when using a combination of the latest firmware and driver. You can download them from the Epson support website.

  • Page 45: Loading Paper In The Paper Cassette

    User's Guide Loading Paper Media Name Media Type Control Panel Printer Driver PostScript Printer Epson Universal Driver Printer Driver Epson Photo Paper Glossy Photo Paper Glossy Photo Paper Glossy Glossy Epson Matte Paper- Matte Epson Matte Epson Matte Heavyweight Epson Photo Quality...
  • Page 46 User's Guide Loading Paper 2. Slide the front edge guide to its maximum position, and then slide the side edge guides to adjust to the paper size you want to use. 3. Load paper with the printable side facing down, and then slide the front edge guide to the edge of the paper. Important: Do not load more than the maximum number of sheets specified for the paper.

  • Page 47: Loading Paper In The Rear Paper Feed

    User's Guide Loading Paper 6. On the control panel, set the size and type of the paper you loaded in the paper cassette. Note: You can also display the paper size and paper type settings screen by selecting Setup > Paper Setup. 7.
  • Page 48 User's Guide Loading Paper 2. Slide the edge guides. 3. Load paper at the center of the rear paper feed with the printable side facing up. Important: ❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line just under the symbol inside the edge guide.
  • Page 49 User's Guide Loading Paper Note: You can use pre-punched paper under the following conditions. Automatic 2-sided printing is not available for pre- punched paper. ❏ Loading capacity: One sheet ❏ Available size: A4, B5, A5, A6, B6, Letter, Legal ❏ Binding holes: Do not load paper with the binding holes at the top or the bottom. Adjust the print position of your file to avoid printing over the holes.

  • Page 50: Loading Paper In The Front Paper Feed Slot

    User's Guide Loading Paper Loading Paper in the Front Paper Feed Slot You can only load one sheet of paper in the front paper feed slot. Because the front paper feed slot also serves the output tray, you cannot load paper during printing. Important: You can load paper with a thickness of 0.08 to 0.11 mm in the front paper feed slot.
  • Page 51 User's Guide Loading Paper Important: ❏ Load paper short edge first. However, when you have set the long edge as the width of the user defined size, load paper long edge first. ❏ Keep the paper straight to prevent it from being fed askew. Note: If the printer does not pull in the paper, load it again.

  • Page 52: Placing Originals

    User's Guide Placing Originals Placing Originals Place originals on the scanner glass or the ADF. Use the scanner glass for originals that the ADF does not support. You can scan multiple originals and both sides of the originals at the same time with the ADF. Available Originals for the ADF Available Paper Sizes A6 landscape, A5 to Legal (Maximum 215.9×355.6 mm)
  • Page 53 User's Guide Placing Originals 2. Slide the ADF edge guides. 3. Place the originals in the center of the ADF, facing up. Important: Do not load originals above the line just under the symbol inside the ADF edge guide. Note: You can place originals smaller than A4 size with the long edge facing toward the ADF.

  • Page 54: Placing Originals On The Scanner Glass

    User's Guide Placing Originals 4. Slide the ADF edge guides to the edges of the originals. Related Information “Available Originals for the ADF” on page 52 & Placing Originals on the Scanner Glass Caution: Be careful not to trap your fingers when closing the document cover. Otherwise you may be injured. Important: When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass.
  • Page 55 User's Guide Placing Originals 1. Open the document cover. 2. Remove any dust or stains on the scanner glass. 3. Place the original face-down and slide it to the corner mark. Note: ❏ A range of 1.5 mm from the edges of the scanner glass is not scanned. ❏...

  • Page 56: Managing Contacts

    User's Guide Managing Contacts Managing Contacts Registering a contacts list allows you to easily enter destinations. You can register up to 200 entries, and you can use the contacts list when you enter a fax number, enter a destination for attaching a scanned image to an email, and saving a scanned image to a network folder.

  • Page 57: Registering Grouped Contacts

    Contacts data may be lost due to a printer malfunction. We recommend that you make a backup of the data whenever you update the data. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.

  • Page 58: Printing

    User's Guide Printing Printing Printing from the Control Panel You can print data stored on a memory device, such as a USB flash drive, directly. 1. Load paper in the printer. 2. Insert a memory device into the printer's external interface USB port. 3.

  • Page 59: Authenticating Users In The Printer Driver When User Feature Restriction Is Enabled (For Windows Only)

    User's Guide Printing Authenticating Users in the Printer Driver when User Feature Restriction Is Enabled (for Windows Only) When the user feature restriction is enabled, a user ID and password are required to print. Register the user ID and password in the printer driver. If you do not know the password, contact your printer administrator. 1.
  • Page 60 User's Guide Printing 5. Select Preferences or Properties to access the printer driver window. 6. Make the following settings. ❏ Paper Source: Select the paper source in which you loaded the paper. ❏ Document Size: Select the paper size you loaded in the printer. ❏...

  • Page 61: Printing Basics - Mac Os X

    User's Guide Printing Printing Basics - Mac OS X Note: Operations differ depending on the application. See the application's help for details. 1. Load paper in the printer. 2. Open the file you want to print. 3. Select Print from the File menu or another command to access the print dialog. If necessary, click Show Details or to expand the print window.
  • Page 62 Printing 5. Select Print Settings from the pop-up menu. Note: On Mac OS X v10.8.x or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.

  • Page 63: Printing On 2-Sides

    Printing on 2-Sides - Windows Note: ❏ Manual 2-sided printing is available when EPSON Status Monitor 3 is enabled. If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
  • Page 64 User's Guide Printing 6. Click Print Density, select the document type from Select Document Type, and then click OK. The printer driver automatically sets the Adjustments options for that document type. Note: ❏ Printing may be slow depending on the combination of options selected for Select Document Type in the Print Density Adjustment window and for Quality on the Main tab.

  • Page 65: Printing Several Pages On One Sheet

    User's Guide Printing Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Printing Several Pages on One Sheet - Windows 1. Load paper in the printer. 2. Open the file you want to print. 3.

  • Page 66: Printing To Fit The Paper Size

    User's Guide Printing 4. Select Layout from the pop-up menu. 5. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border. 6. Set the other items as necessary. 7. Click Print. Related Information “Loading Paper in the Paper Cassette” on page 45 &...

  • Page 67: Printing Multiple Files Together (For Windows Only)

    User's Guide Printing 6. Click Print. Related Information “Loading Paper in the Paper Cassette” on page 45 & “Loading Paper in the Rear Paper Feed” on page 47 & “Loading Paper in the Front Paper Feed Slot” on page 50 &...

  • Page 68: Printing One Image On Multiple Sheets To Create A Poster (For Windows Only)

    User's Guide Printing Note: To open a Print Project saved in Job Arranger Lite, click Job Arranger Lite on the printer driver's Maintenance tab. Next, select Open from the File menu to select the file. The extension of the saved files is "ecl". 1.
  • Page 69 User's Guide Printing 2. Open the file you want to print. 3. Access the printer driver window. 4. Select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster from Multi-Page on the Main tab. 5. Click Settings, make the appropriate settings, and then click OK. 6.
  • Page 70 User's Guide Printing 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks. 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back.
  • Page 71 User's Guide Printing 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks). 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
  • Page 72 User's Guide Printing 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks. 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
  • Page 73 User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.

  • Page 74: Printing Using Advanced Features

    User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing Using Advanced Features This section introduces a variety of additional layout and printing features available on the printer driver. Related Information “Windows Printer Driver” on page 149 &...
  • Page 75 User's Guide Printing Windows To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab, and then click Add/Remove Presets in Printing Presets. Note: To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete Mac OS X Access the print dialog.
  • Page 76 Mac OS X Access the print dialog. Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings and make the appropriate settings.

  • Page 77: Printing Using A Postscript Printer Driver

    User's Guide Printing Printing Using a PostScript Printer Driver Printing Using a PostScript Printer Driver - Windows 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the PostScript printer driver window. 4. Select the orientation you set in the application as the Orientation on the Layout tab.

  • Page 78: Click Print

    User's Guide Printing 5. Make the following settings on the Paper/Quality tab. ❏ Paper Source: Select the paper source in which you loaded the paper. ❏ Media: Select the type of paper you loaded. 6. Click Advanced, make the following settings, and then click OK. ❏...

  • Page 79: Printing Using A Postscript Printer Driver - Mac Os X

    User's Guide Printing Printing Using a PostScript Printer Driver - Mac OS X 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the print dialog. 4. Make the following settings. ❏ Printer: Select your printer. ❏...
  • Page 80 User's Guide Printing 6. Select Printer Features from the pop-up menu, select Quality as the Feature Sets setting, and then select the type of paper you loaded as the MediaType setting. 7. Select Color as the Feature Sets setting, and then select the setting for Color Mode. 8.

  • Page 81: Setting Items For The Postscript Printer Driver

    Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet.
  • Page 82 Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes. Printing by Touching Smart Devices to the NFC Tag You can connect the printer and your smart device automatically and print by touching the NFC antenna of a smart device running Android 4.0 or later and that supports NFC (Near Field Communication) to the printer's...

  • Page 83: Related Information "Loading Paper In The Paper Cassette

    ❏ Enable the NFC function on your smart device. ❏ Make sure that Epson iPrint is installed on your smart device. If not, touch the NFC tag antenna of the smart device to the printer's NFC tag and install it.

  • Page 84: Using Airprint

    User's Guide Printing “Loading Paper in the Front Paper Feed Slot” on page 50 & Using AirPrint AirPrint allows you to wirelessly print to your AirPrint-enabled printer from your iOS device using the latest version of iOS and from your Mac OS X v10.7.x or later. Note: See the AirPrint page of the Apple website for more details.

  • Page 85: Canceling Printing - Printer Button

    User's Guide Printing Canceling Printing - Printer Button Press the button to cancel the print job in progress. Canceling Printing - Status Menu 1. Press the button to display Status Menu. 2. Select Job Monitor > Print Job. Ongoing jobs and jobs that are standing by are shown in the list. 3.

  • Page 86: Copying

    User's Guide Copying Copying 1. Load paper in the printer. 2. Place the originals. 3. Enter Copy from the home screen. 4. Enter the number of copies by using the numeric keypad. 5. Press Layout, and then select the appropriate layout. 6.

  • Page 87: Scanning

    User's Guide Scanning Scanning Scanning Using the Control Panel Scanning to an Email You can send scanned image files by email directly from the printer through a pre-configured email server. Before using this feature, you need to configure the email server. You can specify the email address by entering directly, but it may be easier if you register the email address in the contacts list first.

  • Page 88: Scanning To A Network Folder Or Ftp Server

    User's Guide Scanning Related Information “System Administration” on page 31 & “Configuring Mail Server” on page 222 & “Managing Contacts” on page 56 & “Placing Originals” on page 52 & “Scan Mode” on page 25 & “Presets Mode” on page 40 &...

  • Page 89: Scanning To A Memory Device

    & “Scan Mode” on page 25 & “Presets Mode” on page 40 & Scanning to the Cloud You can send scanned images to cloud services using Epson Connect. See the Epson Connect portal website for details. https://www.epsonconnect.com/ http://www.epsonconnect.eu (Europe only)

  • Page 90: Scanning Using Document Capture Pro

    User's Guide Scanning Scanning Using Document Capture Pro You can scan the original using the settings specified in Document Capture Pro. Set the operation mode on the control panel before scanning. Related Information “Document Capture Pro” on page 152 & “Setting the Operation Mode”...

  • Page 91: Scanning To A Computer (Wsd)

    2. Enter Scan from the home screen. 3. Select Computer (WSD). 4. Select a computer. 5. Press the button. Scanning from a Computer Scan using the scanner driver "EPSON Scan". See the EPSON Scan help for an explanation of each setting item.

  • Page 92: Authenticating Users When Using Access Control In Epson Scan (For Windows Only)

    When the access control function is enabled for a printer, you need to enter a user ID and password when scanning. Register a user name and password in EPSON Scan. If you do not know the password, contact your printer administrator.
  • Page 93 User's Guide Scanning 3. Select Office Mode from the Mode list. 4. Make the following settings on the Main Settings tab. ❏ Document Source: Select the document source in which you placed your original. ❏ Size: Select the size of your original. ❏...

  • Page 94: Scanning In Professional Mode

    Security tab, and then make settings. Related Information “Placing Originals” on page 52 & “EPSON Scan (Scanner Driver)” on page 151 & Scanning in Professional Mode You can scan images while adjusting the quality and color. This mode is recommended for advanced users.
  • Page 95 User's Guide Scanning 3. Select Professional Mode from the Mode list. 4. Make the following settings. ❏ Document Source: Select the document source in which you placed your original. ❏ Auto Exposure Type: Select the exposure type that suits your original. ❏...

  • Page 96: Scanning From Smart Devices

    Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it.

  • Page 97: Scanning By Touching Smart Devices To The Nfc Tag

    User's Guide Scanning The following screens are subject to change without notice. Home screen displayed when the application is started. Displays information on how to setup the printer and a FAQ. Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time.
  • Page 98 ❏ Make sure that Wi-Fi Direct Simple AP mode is running. See the Network Guide for more details. ❏ Make sure that Epson iPrint is installed on your smart device. If not, touch the NFC tag antenna of the smart device to the printer's NFC tag and install it.

  • Page 99: Faxing

    User's Guide Faxing Faxing Setting Up a Fax Connecting to a Phone Line Compatible Telephone Lines You can use the printer over standard analogue telephone lines (PSTN = Public Switched Telephone Network) and PBX (Private Branch Exchange) telephone systems. You may not be able to use the printer with the following phone lines or systems. ❏...
  • Page 100 User's Guide Faxing Connecting to a Standard Phone Line (PSTN) or PBX Connect a phone cable from the telephone wall jack or PBX port to the LINE port on the back of the printer. Related Information “Making Settings for a PBX Phone System” on page 103 &...
  • Page 101 User's Guide Faxing Note: ❏ If your phone device has a fax function, disable the fax function before connecting. See the manuals that came with the phone device for details. ❏ If you connect an answering machine, make sure the printer's Rings to Answer setting is set higher than the number of rings your answering machine is set to answer a call.

  • Page 102: Making Basic Fax Settings

    User's Guide Faxing Related Information “Settings for the Answering Machine” on page 111 & Making Basic Fax Settings First make basic fax settings such as Receive Mode using the Fax Setting Wizard, and then configure the other settings as necessary. The Fax Setting Wizard is automatically displayed when the printer is turned on for the first time.
  • Page 103 User's Guide Faxing 8. On the Receive Mode Setting screen, select whether you want to receive faxes automatically. ❏ To receive automatically: Press Yes. Receive Mode is set to Auto. ❏ To receive manually: Press No. Receive Mode is set to Manual. 9.

  • Page 104: Sending Faxes

    User's Guide Faxing 5. Press the Access Code field, enter the external access code used for your phone system, and then press the enter key at the bottom-right of the screen. The access code is stored in the printer. When sending a fax to an outside fax number, enter # (hash) instead of the actual access code.
  • Page 105 User's Guide Faxing ❏ To select from the contacts list: Press Contacts, press the check box to add a check mark to a contact, and then press Proceed. ❏ To select from the sent fax history: Press History, select a recipient, and then press Menu > Send to this number.

  • Page 106: Various Ways Of Sending Faxes

    User's Guide Faxing Related Information “Placing Originals” on page 52 & “Fax Mode” on page 27 & “Checking Fax Jobs” on page 119 & “Managing Contacts” on page 56 & “Presets Mode” on page 40 & Sending Faxes Dialing from the External Phone Device You can send a fax by dialing using the connected telephone when you want to talk over the phone before sending a fax, or when the recipient's fax machine does not switch to the fax automatically.
  • Page 107 User's Guide Faxing 3. Press On Hook. Note: You can adjust the sound volume of the speaker. 4. Specify the recipient. 5. When you hear a fax tone, press Send/Receive, and then press Send. Note: When receiving a fax from a fax polling service, and you hear the audio guidance, follow the guidance to make the printer operations.
  • Page 108 User's Guide Faxing Storing a Fax Without Specifying a Recipient (Store Fax Data) You can store up to 100 pages of a single document in monochrome. This allows you to save the time spent scanning the document when you need to send the same document frequently. 1.
  • Page 109 User's Guide Faxing Sending Many Pages of a Monochrome Document (Direct Send) When sending a fax in monochrome, the scanned document is temporarily stored in the printer's memory. Therefore, sending a lot of pages may cause the printer to run out of memory and stop sending the fax. You can avoid this by enabling the Direct Send feature, however, it takes longer to send the fax because the printer performs scanning and sending simultaneously.

  • Page 110: Receiving Faxes

    User's Guide Faxing Note: ❏ Scheduled faxes are also grouped together when the recipient and the time to send the fax match. ❏ Batch Send is not applied to the following fax jobs. ❏ Monochrome fax with Priority Send enabled ❏...

  • Page 111: Various Ways Of Receiving Faxes

    User's Guide Faxing “Receiving Faxes Manually” on page 111 & “Receiving Faxes Using a Connected Telephone (Remote Receive)” on page 111 & Settings for the Answering Machine You need settings to use an answering machine. ❏ Set the Receive Mode of the printer to Auto. ❏...
  • Page 112 User's Guide Faxing Related Information “Receiving Faxes Manually” on page 111 & Setting Up Remote Receive 1. Enter Setup from the home screen. 2. Select System Administration > Fax Settings > Receive Settings > Remote Receive. 3. After enabling Remote Receive, enter a two digit code (0 to 9, *, and # can be entered) in the Start Code field. 4.

  • Page 113: Saving And Forwarding Received Faxes

    User's Guide Faxing Saving and Forwarding Received Faxes The printer provides the following features to save and forward received faxes. ❏ Saving in the printer's inbox ❏ Saving in an external memory device ❏ Saving on a computer ❏ Forwarding to another fax machine, an email address, or to a shared folder on a network Note: ❏...
  • Page 114 User's Guide Faxing Checking the Received Faxes on the LCD Screen 1. Enter Fax from the home screen. Note: When there are received faxes that have not been read, the number of unread documents is displayed on the fax mode icon on the home screen.
  • Page 115 User's Guide Faxing 1. Connect an external memory device to the printer. 2. Enter Setup from the home screen. 3. Select System Administration > Fax Settings > Output Settings > Fax Output. 4. Check the current settings displayed on the screen, and press Settings. 5.
  • Page 116 User's Guide Faxing ❏ Mac OS X Click Fax Receive Monitor, select the printer, and then click Received Fax Output Settings.. 3. Click Save faxes on this computer, and then click Browse to specify the folder to save received documents. Note: If you have configured the Services >...
  • Page 117 User's Guide Faxing the printer. First register the forwarding destinations to the contacts list. To forward to an email address, you also need to configure the email server settings. Note: ❏ Color documents cannot be forwarded to another fax machine. They are processed as documents that failed to be forwarded.

  • Page 118: Using Other Faxing Features

    User's Guide Faxing “Managing Contacts” on page 56 & “Using an Email Server” on page 222 & “Checking the Received Faxes on the LCD Screen” on page 114 & “Notification of Unprocessed Received Faxes” on page 119 & “Scanning to an Email” on page 87 &...

  • Page 119: Setting Security For Faxing

    User's Guide Faxing Fax Log From the home screen, select Setup > System Administration > Fax Settings > Output Settings > Fax Log Auto Print, and then select On(Every 30) or On(Time). Related Information “Fax Mode” on page 27 & “Fax Settings”...
  • Page 120 User's Guide Faxing Received Fax Output Setting Unprocessed Status Received documents are waiting to be printed or printing is in progress. Printing Saving in the inbox There are unread received documents in the inbox. Saving in an external memory There are received documents that have not been saved in the device because there is device no device containing a folder specifically created to save received documents connected to the printer or for other reasons.
  • Page 121 User's Guide Faxing 2. Select Job History, and then select Receive Job or Send Job. 3. Select a job to check. Note: All the received documents are stored in Job History so that you can reprint them, but they are deleted in chronological order when the printer runs out of memory.

  • Page 122: Replacing Ink Cartridges And Other Consumables

    1. Access the printer driver window. 2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Windows Printer Driver”...

  • Page 123: Ink Cartridge Codes

    Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may not be displayed.

  • Page 124: Replacing Ink Cartridges

    User's Guide Replacing Ink Cartridges and Other Consumables ❏ Removed ink cartridges may have ink around the ink supply port, so be careful not to get any ink on the surrounding area when removing the cartridges. ❏ This printer uses ink cartridges equipped with a green chip that monitors information such as the amount of remaining ink for each cartridge.
  • Page 125 User's Guide Replacing Ink Cartridges and Other Consumables 2. Push the ink cartridge that you want to replace. The ink cartridge will pop out slightly. 3. Remove the ink cartridge from the printer. 4. Remove the new ink cartridge from its package. Important: Do not touch the sections shown in the illustration.

  • Page 126: Maintenance Box Code

    “Ink Cartridge Handling Precautions” on page 123 & Maintenance Box Code Epson recommends the use of a genuine Epson maintenance box. The following is the code for the genuine Epson maintenance box. T6712 Maintenance Box Handling Precautions Read the following instructions before replacing the maintenance box.
  • Page 127 Replace the maintenance box when you are promoted to do so. The Epson Status Monitor, your LCD, or lights on the control panel will advise you when this part needs replacing.

  • Page 128: Maintenance Rollers Codes

    “Maintenance Box Handling Precautions” on page 126 & Maintenance Rollers Codes Epson recommends the use of genuine Epson maintenance rollers. The following are the codes. Maintenance rollers of paper cassette 1: S210046 Maintenance rollers of paper cassette 2 to 3: S210047...
  • Page 129 User's Guide Replacing Ink Cartridges and Other Consumables 3. Pull out paper cassette 1. 4. Turn the printer around, and open rear cover 1. 5. Pull out rear cover 2.
  • Page 130 User's Guide Replacing Ink Cartridges and Other Consumables 6. Remove the cover inside the back of the printer. 7. Slide out the two used maintenance rollers, and remove them. 8. Insert two new maintenance rollers until they click into place. Note: Insert the maintenance rollers by rolling them so that you can insert them smoothly.
  • Page 131 User's Guide Replacing Ink Cartridges and Other Consumables 10. Hold up the maintenance roller for the paper cassette by rolling it up, and then remove it. 11. Install the new maintenance roller in the paper cassette. 12. Hold down the maintenance roller firmly. 13.

  • Page 132: Replacing Maintenance Rollers In Paper Cassette 2 To 3

    User's Guide Replacing Ink Cartridges and Other Consumables Replacing Maintenance Rollers in Paper Cassette 2 to There are two places for replacing the maintenance rollers: on the back of the printer (two rollers) and on the paper cassette (one roller). 1.
  • Page 133 User's Guide Replacing Ink Cartridges and Other Consumables 4. Turn the printer around, and then open the printer's rear cover. 5. Remove the screws by a screwdriver and remove the cover on the rear of inside the printer. 6. Slide out two used maintenance rollers, and remove both of them. 7.
  • Page 134 User's Guide Replacing Ink Cartridges and Other Consumables Note: Insert the maintenance rollers by rolling them so that you can insert them smoothly. 8. Hold up the maintenance roller for the paper cassette by rolling it up, and then remove it. 9.

  • Page 135: Temporarily Printing With Black Ink

    Because this feature is only available for approximately five days, replace the expended ink cartridge as soon as possible. Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ The available period varies depending on the usage conditions.

  • Page 136: Temporarily Printing With Black Ink - Windows

    User's Guide Replacing Ink Cartridges and Other Consumables Temporarily Printing with Black Ink - Windows 1. When the following window is displayed, cancel printing. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. 2. Access the printer driver window. 3.

  • Page 137: Mac Os X

    User's Guide Replacing Ink Cartridges and Other Consumables Related Information “Loading Paper in the Paper Cassette” on page 45 & “Loading Paper in the Rear Paper Feed” on page 47 & “Loading Paper in the Front Paper Feed Slot” on page 50 &...
  • Page 138 ❏ EPSON Status Monitor 3: Enabled Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ Composite black looks slightly different from pure black. In addition, the print speed is reduced.

  • Page 139: Improving Print And Scan Quality

    We recommend to turn off the printer. If print quality has still not improved, contact Epson support. ❏ To prevent the print head from drying out, always turn the printer off by pressing the button.

  • Page 140: Checking And Cleaning The Print Head - Windows

    User's Guide Improving Print and Scan Quality ❏ There are broken lines or missing segments: The print head nozzles may be clogged. Go to the next step. 6. Follow the on-screen instructions to clean the print head. 7. When cleaning is finished, print the nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely.

  • Page 141: Aligning The Print Head

    User's Guide Improving Print and Scan Quality Related Information “Loading Paper in the Paper Cassette” on page 45 & “Loading Paper in the Rear Paper Feed” on page 47 & Aligning the Print Head If you notice a misalignment of vertical lines or blurred images, align the print head. 1.

  • Page 142: Improving Horizontal Streaks

    User's Guide Improving Print and Scan Quality ❏ Horizontal Alignment: Find and enter the number for the least separated or overlapping pattern in each group. Related Information “Loading Paper in the Paper Cassette” on page 45 & “Loading Paper in the Rear Paper Feed” on page 47 &...

  • Page 143: Cleaning The Adf

    Note: If the rear paper feed has a paper feed problem and if you have a cleaning sheet that came with Epson genuine paper, you may be able to solve the paper feed problem by using the cleaning sheet instead of using A4-size plain paper. When using the cleaning sheet, load the sheet in the rear paper feed following the instructions that came with the sheet.
  • Page 144 User's Guide Improving Print and Scan Quality 2. Use a soft, dry, clean cloth to clean the roller and the interior of the ADF. 3. Open the document cover.

  • Page 145: Cleaning The Scanner Glass

    User's Guide Improving Print and Scan Quality 4. Clean the part that is shown in the illustration. Note: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid. ❏...
  • Page 146 User's Guide Improving Print and Scan Quality 1. Open the document cover. 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass. Note: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it.

  • Page 147: Applications And Network Service Information

    Applications and Network Service Information Epson Connect Service By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. The features available on the Internet are as follows.

  • Page 148: Running Web Config On Windows

    IPv6: http://[the printer's IP address]/ Examples: IPv4: http://192.168.100.201/ IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint. Related Information “Printing Using Epson iPrint” on page 81 & Running Web Config on Windows When connecting a computer to the printer using WSD, follow the steps below to run Web Config.

  • Page 149: Necessary Applications

    User's Guide Applications and Network Service Information Necessary Applications Windows Printer Driver The printer driver is an application that controls the printer according to the print commands from other applications. Making settings on the printer driver provides the best printing results. You can also check the status of the printer or keep it in top operating condition using the printer driver utility.

  • Page 150: Mac Os X Printer Driver

    See the online help for explanations of the setting items. 4. Click OK. Making Operation Settings for the Windows Printer Driver You can make settings such as enabling EPSON Status Monitor 3. 1. Access the printer driver window. 2. Click Extended Settings on the Maintenance tab.

  • Page 151: Epson Scan (Scanner Driver)

    “Temporarily Printing with Black Ink” on page 135 & EPSON Scan (Scanner Driver) EPSON Scan is an application for controlling scanning. You can adjust the size, resolution, brightness, contrast, and quality of the scanned image. Note: You can also start EPSON Scan from a TWAIN-compliant scanning application.

  • Page 152: Document Capture Pro

    Applications and Network Service Information ❏ Except for Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Click the start button, and select All Programs or Programs > EPSON > EPSON Scan > EPSON Scan. Starting on Mac OS X Note: EPSON Scan does not support the Mac OS X fast user switching feature.

  • Page 153: Fax Utility

    When you install E-Web Print, it is displayed in your browser. Click Print or Clip. EPSON Software Updater EPSON Software Updater is an application that checks for new or updated software on the internet and installs it. You can also update the printer's firmware and manual.

  • Page 154: Epsonnet Config

    Applications and Network Service Information ❏ Windows 7/Windows Vista/Windows XP Click the start button, and select All Programs (or Programs) > Epson Software > EPSON Software Updater. Starting on Mac OS X Select Go > Applications > Epson Software > EPSON Software Updater.

  • Page 155: Uninstalling Applications - Mac Os X

    6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.

  • Page 156: Installing Applications

    2. Insert the software disc that came with the printer into the computer, and download the "Driver/PostScript/ eppsnt.inf " file. Note: If your computer does not have a CD/DVD drive, download the printer driver from the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/...
  • Page 157 4. Insert the software disc that came with the printer into the computer, and download the "Driver/PostScript/ eppsnt.inf " file. Note: If your computer does not have a CD/DVD drive, download the printer driver from the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/...
  • Page 158 10. Select your printer, and then click Next. 11. Follow the on-screen instructions for the rest of the installation. Installing a PostScript Printer Driver - Mac OS X Download the printer driver from the Epson Support website, and then install it. http://www.epson.eu/Support (Europe) http://support.epson.net/...

  • Page 159: Installing The Epson Universal Printer Driver (For Windows Only)

    & Installing the Epson Universal Printer Driver (for Windows Only) The Epson universal printer driver is the universal PCL6 compatible print driver. Once you install this printer driver , you can print from every Epson printer that supports this printer driver.
  • Page 160 Do not turn off the computer or the printer while updating. Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications from your local Epson website.

  • Page 161: Solving Problems

    If the error message is still displayed after turning the power off and on again, contact Epson support. Printer error. For details, see your The printer may be damaged. Contact Epson or an authorised Epson documentation. service provider to request repairs. However, non-printing features such as scanning are available.

  • Page 162: Error Code On The Status Menu

    1. Connect the computer and the printer with a USB cable. (During recovery mode, you cannot update the firmware over a network connection.) 2. Visit your local Epson website for further instructions. Related Information “Contacting Epson Support” on page 225 &...
  • Page 163 User's Guide Solving Problems Code Problem Solution ❏ Select Setup > System Administration > Clear Collated printing has failed due to a lack of available memory. Internal Memory Data > Clear Font and Macro, and then clear the fonts and the macros that you have downloaded.
  • Page 164 User's Guide Solving Problems Code Problem Solution Available memory is running low. Try the methods below to reduce the size of the print job. ❏ Lower the print quality and the resolution. ❏ Change the format setting. ❏ Reduce the number of images, letters or fonts used in the print job.
  • Page 165 User's Guide Solving Problems Code Problem Solution An error occurred while saving the data to the If the external device is accessed from a computer, memory device. wait for a while and then try again. The memory is full. Wait until other ongoing jobs are finished. ❏...
  • Page 166 User's Guide Solving Problems Code Problem Solution The memory is full. Wait until other ongoing jobs are finished. The destination was wrong or the destination does Check the Location settings. not exist. A communication error occurred while acquiring the Check the network connection. See the Network destination list.

  • Page 167: Checking The Printer Status - Windows

    1. Access the printer driver window. 2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Windows Printer Driver”...

  • Page 168: Checking Printer Status - Mac Os X

    2. Click Options & Supplies > Utility > Open Printer Utility. 3. Click EPSON Status Monitor. Removing Jammed Paper Follow the on-screen instructions on the printer's control panel to locate and remove the jammed paper including any torn pieces.

  • Page 169: Removing Jammed Paper From The Rear Paper Feed (B1)

    User's Guide Solving Problems 2. Remove the jammed paper. Important: Do not touch the parts inside the printer. Doing so may cause a malfunction. 3. Close the front cover. Removing Jammed Paper from the Rear Paper Feed (B1) Remove the jammed paper.

  • Page 170: Removing Jammed Paper From The Front Paper Feed Slot (B2)

    User's Guide Solving Problems Removing Jammed Paper from the Front Paper Feed Slot (B2) 1. Remove the output tray and pull out the paper cassette. 2. Pull the lever. The cover comes off. 3. Remove the jammed paper.

  • Page 171: Removing Jammed Paper From The Paper Cassette (C1/C2/C3)

    User's Guide Solving Problems 4. Reattach the cover. 5. Insert the paper cassette, and then set the output tray. Removing Jammed Paper from the Paper Cassette (C1/C2/C3) 1. Pull out the paper cassette.

  • Page 172: Removing Jammed Paper From Rear Cover 1 (D1) And Rear Cover 2 (D2)

    User's Guide Solving Problems 2. Remove the jammed paper. 3. Insert the paper cassette. Removing Jammed Paper from Rear Cover 1 (D1) and Rear Cover 2 (D2) 1. Open rear cover 1. 2. Remove the jammed paper.

  • Page 173: Removing Jammed Paper From The Rear Cover (E)

    User's Guide Solving Problems Note: If you cannot remove the paper, pull rear cover 2 a little. 3. Pull out rear cover 2. 4. Remove the jammed paper. 5. Insert rear cover 2. 6. Close rear cover 1. Removing Jammed Paper from the Rear Cover (E) 1.

  • Page 174: Removing Jammed Paper From The Adf (F)

    User's Guide Solving Problems 2. Remove the jammed paper. 3. Close the rear cover. Removing Jammed Paper from the ADF (F) Caution: Be careful not to trap your hand or fingers when opening or closing the document cover. Otherwise you may be injured.
  • Page 175 User's Guide Solving Problems 2. Remove the jammed paper. 3. Close the ADF cover. 4. Open the document cover.

  • Page 176: Paper Does Not Feed Correctly

    User's Guide Solving Problems 5. Remove the jammed paper. 6. Close the document cover. 7. Raise the ADF input tray, and then remove the jammed paper. Paper Does Not Feed Correctly Check the following if the paper jams, paper feeds at a slant, several sheets of paper feed at a time, no paper feeds, or paper is ejected.

  • Page 177: Original Does Not Feed In The Adf

    User's Guide Solving Problems ❏ Follow the paper handling precautions. ❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper. ❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line just under the symbol inside the edge guide.

  • Page 178: Power And Control Panel Problems

    Printer Turns Off During Use Unplug and plug in the power cord, and then turn the printer back on. If the problem cannot be cleared, contact Epson support. Power Turns Off Automatically ❏ Select Power Off Settings in System Administration, and then disable the Power Off If Inactive and Power Off If Disconnected settings.

  • Page 179: Printer Does Not Print

    User's Guide Solving Problems Printer Does Not Print Check the following if the printer does not operate or prints nothing. ❏ When the user feature restriction is enabled, a user ID and password are required to print. If you do not know the password, contact your printer administrator.
  • Page 180 ❏ Try to use genuine Epson ink cartridges. This product is designed to adjust colors based on the use of genuine Epson ink cartridges. The use of non-genuine ink cartridges may cause print quality to decline.

  • Page 181: Copy Quality Is Poor

    User's Guide Solving Problems “Checking and Cleaning the Print Head” on page 139 & “Aligning the Print Head” on page 141 & “Improving Horizontal Streaks” on page 142 & “Available Paper and Capacities” on page 42 & Copy Quality Is Poor Check the following if uneven colors, smears, dots, or straight lines appear in the copied image.

  • Page 182: Paper Is Smeared Or Scuffed

    User's Guide Solving Problems Related Information “Loading Paper in the Paper Cassette” on page 45 & “Loading Paper in the Rear Paper Feed” on page 47 & “Loading Paper in the Front Paper Feed Slot” on page 50 & “Placing Originals” on page 52 &...

  • Page 183: Printed Characters Are Incorrect Or Garbled

    User's Guide Solving Problems Printed Characters Are Incorrect or Garbled ❏ Connect the USB cord securely to the printer and the computer. ❏ Cancel any paused print jobs. ❏ Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled text may be printed next time you start the computer.

  • Page 184: Printing Slows Down Dramatically During Continuous Printing

    User's Guide Solving Problems ❏ Lower the quality setting on the control panel or the printer driver. High quality printing slows down the printing speed. ❏ Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while moving in both directions, and the printing speed increases.

  • Page 185: Printer Does Not Print Correctly While Using Postscript Printer Driver

    ❏ If you scan at a high resolution over a network, a communication error may occur. Lower the resolution. ❏ Make sure you select the correct printer (scanner) if a scanner list is displayed when you start EPSON Scan. ❏ If you are using any TWAIN-compliant applications, select the printer (scanner) you are using.

  • Page 186: Scanned Image Problems

    ❏ If you cannot scan using any TWAIN-compliant applications, uninstall and then reinstall the TWAIN- compliant application. ❏ For Mac OS X with an Intel processor, if other Epson scanner drivers except for EPSON Scan, such as Rosetta or PPC are installed, uninstall them and EPSON Scan, and then reinstall EPSON Scan.

  • Page 187: Characters Are Blurred

    & Characters Are Blurred ❏ In Office Mode in EPSON Scan, select Image Option on the Image Adjustment tab, and then select Text Enhancement. ❏ In Professional Mode in EPSON Scan, select Document as the Auto Exposure Type in the Original settings.

  • Page 188: The Scanned Image Problem Could Not Be Cleared

    ❏ When using the thumbnail preview for a large original in Professional Mode, the scanning area may not be correct. When previewing in EPSON Scan, create marquees of the area you want to scan on the Normal tab in the Preview window.

  • Page 189: Cannot Send The Scanned Image By Email

    Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning using EPSON Scan, you can continuously scan up to 999 pages in PDF format and up to 200 pages in Multi-TIFF format. When scanning using the control panel, you can continuously scan up to 100 pages in single-sided scanning using the ADF, and up to 200 pages in 2-sided scanning using the ADF and when scanning using the scanner glass.

  • Page 190: Cannot Send Faxes

    ❏ In Windows, make sure the printer (fax) is displayed in Devices and Printers, Printer, or Printers and Other Hardware. The printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed, uninstall and then re-install the FAX Utility. See the following to access Devices and Printers, Printer, or Printers and Other Hardware.

  • Page 191: Cannot Send Faxes To A Specific Recipient

    User's Guide Solving Problems ❏ If you have blocked your caller ID, unblock it. Some phones or fax machines automatically reject anonymous calls. ❏ Ask the recipient if the fax number is correct and the recipient's fax machine is ready to receive a fax. Related Information “Fax Settings”...

  • Page 192: Memory Full Error Occurs

    User's Guide Solving Problems ❏ Under the following conditions, the printer runs out of memory and cannot receive faxes. See the troubleshooting for information on handling a memory full error. ❏ 100 received documents have been saved in the inbox. ❏...

  • Page 193: Faxes Are Sent At The Wrong Size

    User's Guide Solving Problems ❏ Enable the ECM setting on the control panel. Related Information “Fax Mode” on page 27 & “Fax Settings” on page 35 & “Cleaning the Scanner Glass” on page 145 & “Cleaning the ADF” on page 143 &...

  • Page 194: Other Faxing Problems

    User's Guide Solving Problems Other Faxing Problems Cannot Make Calls on the Connected Telephone Connect the telephone to the EXT. port on the printer, and pick up the receiver. If you cannot hear a dial tone through the receiver, connect the phone cable correctly. Related Information “Connecting Your Phone Device to the Printer”...

  • Page 195: Operation Sounds Are Loud

    ❏ Check that the memory device has enough available memory. If the available memory is low, data cannot be saved. Related Information “Saving Received Faxes in an External Memory Device” on page 114 & “System Administration” on page 31 & Forgot Your Password If you forget the administrator's password, contact Epson support.

  • Page 196: Application Is Blocked By A Firewall (For Windows Only)

    User's Guide Solving Problems Related Information “Contacting Epson Support” on page 225 & Application Is Blocked by a Firewall (for Windows Only) Add the application to the Windows Firewall allowed program in security settings on the Control Panel.

  • Page 197: Appendix

    User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 400×2 rows Color ink nozzles: 400×2 rows for each color Plain Paper 64 to 90 g/m2 (17 to 24 lb) Weight of Paper Thick Paper 91 to 256 g/m2 (25 to 68 lb) Envelope Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb)

  • Page 198: Scanner Specifications

    User's Guide Appendix Scanner Specifications Scanner Type Flatbed Photoelectric Device Effective Pixels 10200×16800 pixels at 1200 dpi Maximum Document Size 215.9×355.6 mm (8.5×14.0 in.) Legal Scanning Resolution 1200 dpi (main scan) 2400 dpi (sub scan) Output Resolution 50 to 4800, 7200, 9600 dpi (50 to 4800 dpi in 1 dpi increments.) Color Depth Color...

  • Page 199: Wi-Fi Specifications

    User's Guide Appendix Resolution Monochrome ❏ Standard: 203×98 dpi ❏ Fine: 203×196 dpi ❏ Super Fine: 203×392 dpi ❏ Ultra Fine: 406×392 dpi ❏ Photo: 203×196 dpi Color ❏ Fine: 200×200 dpi ❏ Photo: 200×200 dpi Page Memory Up to 550 pages (when received ITU-T No.1 chart in monochrome draft mode) 2 times (with 1 minute intervals) Redial Interface...

  • Page 200: Security Protocol

    You cannot use the following devices: ❏ A device that requires a dedicated driver ❏ A device with security settings (password, encryption, and so on) ❏ A device with a built-in USB hub Epson cannot guarantee all operations of externally connected devices.

  • Page 201: Supported Data Specifications

    User's Guide Appendix Supported Data Specifications File Format JPEG with the Exif Version 2.3 standard taken by digital cameras DCF version 1.0 or 2.0 compliant TIFF 6.0 compliant images as below ❏ RGB full color images (not compressed) ❏ Binary images (not compressed or CCITT encoded) PDF Version 1.7 compliant data file Image Size Horizontal: 80 to 10200 pixels...

  • Page 202: Electrical Specifications

    For users in Europe who purchased 100 to 240 V models after January 2018. Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption ❏ For users in Belgium, power consumption when copying may vary. Check http://www.epson.be...

  • Page 203: Environmental Specifications

    User's Guide Appendix Environmental Specifications Operation Use the printer within the range shown in the following graph. Temperature: 10 to 35°C (50 to 95°F) Humidity: 20 to 80% RH (without condensation) Storage Temperature: -20 to 40°C (-4 to 104°F) Humidity: 5 to 85% RH (without condensation) You can store for one month at 40°C (104°F).

  • Page 204: Font Information

    User's Guide Appendix Font Information Available Fonts for PostScript Font Name Family HP Equivalent Nimbus Mono Medium, Bold, Italic, Bold Italic Courier Letter Gothic Medium, Bold, Italic Letter Gothic Nimbus Mono PS Regular, Bold, Oblique, Bold Oblique CourierPS Nimbus Roman No4 Medium, Bold, Italic, Bold Italic CG Times URW Classico...

  • Page 205: Available Fonts For Pcl

    User's Guide Appendix Available Fonts for PCL Scalable Font Font Name Family HP Equivalent Symbol Nimbus Mono Medium, Bold, Italic, Bold Italic Courier Letter Gothic Medium, Bold, Italic Letter Gothic Nimbus Mono PS Regular, Bold, Oblique, Bold Oblique CourierPS Nimbus Roman No4 Medium, Bold, Italic, Bold Italic CG Times URW Classico...

  • Page 206: List Of Symbol Sets

    User's Guide Appendix Font Name Family HP Equivalent Symbol URW David Medium, Bold HP David URW Narkis Medium, Bold HP Narkis Tam URW Miryam Medium, Bold, Italic HP Miryam URW Koufi Medium, Bold Koufi URW Naskh Medium, Bold Naskh URW Ryadh Medium, Bold Ryadh Bitmap Font...
  • Page 207 User's Guide Appendix List of Symbol Sets for PCL 5 Symbol Set Attribute Font Classification Name ✓ ✓ ✓ Norweg1 ✓ Roman Extension ✓ ✓ ✓ Italian ✓ ✓ ✓ ✓ ECM94-1 ✓ ✓ ✓ Swedis2 ✓ ✓ ✓ ✓ ✓...
  • Page 208 User's Guide Appendix Symbol Set Attribute Font Classification Name ✓ ✓ ✓ PsText ✓ ✓ ✓ ✓ IBM-US ✓ ✓ ✓ ✓ IBM-DN ✓ ✓ ✓ McText ✓ ✓ ✓ ✓ PcMultiling ✓ ✓ ✓ VeInternati ✓ ✓ ✓ PcEur858 ✓...
  • Page 209 User's Guide Appendix Symbol Set Attribute Font Classification Name ✓ Pc864Ara ✓ Symbol ✓ Wingdings 579L ✓ ZapfDigbats ✓ OCR A ✓ OCR B ✓ OCR B Extension ✓ Code3-9 ✓ EAN/UPC The List of the Symbol Sets for PCL 6 Symbol Set Name Attribute Font Classification...
  • Page 210 User's Guide Appendix Symbol Set Name Attribute Font Classification ✓ ✓ ✓ ✓ ISO 8859/10 Latin 6 ✓ ✓ ✓ DeskTop ✓ ✓ ✓ ✓ ✓ Math-8 ✓ ✓ ✓ ✓ Roman-8 ✓ ✓ ✓ Windows 3.1 Latin 2 ✓ ✓...

  • Page 211: Regulatory Information

    Manufacturer: Askey Computer Corporation Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.

  • Page 212: German Blue Angel

    Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the products.

  • Page 213: Saving Power

    User's Guide Appendix Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before copying published material. Saving Power The printer enters sleep mode or turns off automatically if no operations are performed for a set period. You can adjust the time before power management is applied.
  • Page 214 User's Guide Appendix Caution: ❏ When carrying the printer, lift it using a stable position. Lifting the printer using an unstable position may result in injury. ❏ Because this printer is heavy, it should always be carried by two or more people when unpacking and transporting.

  • Page 215: Installing The Optional Units

    User's Guide Appendix 7. Uninstall the optional paper cassette if it is installed. 8. Pack the printer in its box, using the protective materials. Note: If print quality has declined the next time you print, clean and align the print head. Related Information “Part Names and Functions”...
  • Page 216 User's Guide Appendix 2. Disconnect any connected cables. Note: If other optional paper cassette units have been installed, uninstall them as well. 3. Remove the optional paper cassette unit from its box, and then remove any protective materials. 4. Check the items supplied. 5.
  • Page 217 User's Guide Appendix 6. Remove the output tray and pull out the paper cassette. 7. Stack all optional paper cassette units on top of each other, and then secure them with the screws.
  • Page 218 User's Guide Appendix 8. Lower the printer gently onto the optional paper cassette aligning the corners, and then secure them with the screws using the screw driver that came with the optional paper cassette unit. Note: Depending on the configuration, some screws may be left over after assembly. 9.
  • Page 219 User's Guide Appendix 10. Insert a label showing the size of the paper to be loaded in the cassette into the holder. 11. Insert the paper cassette and then attach the output tray. 12. Place the sticker indicating the cassette number. 13.

  • Page 220: Accessing An External Usb Device From A Computer

    User's Guide Appendix Setting the Optional Paper Cassette Unit in the Printer Driver To use the installed optional paper cassette unit, the printer driver needs to acquire the necessary information. Setting the Optional Paper Cassette Unit in the Printer Driver - Windows Note: Log on to your computer as an administrator.

  • Page 221: Restricting Access To An External Usb Device From A Computer

    ❏ Saving received faxes on a computer using FAX Utility. Use Web Config or Epson Net Config to make the settings. The following describes the procedure for Web Config. 1. Start Web Config on the computer connected to the same network as the printer.

  • Page 222: Using An Email Server

    User's Guide Appendix 4. Select Enable for Enable a user authentication for sharing a file and saving a fax on a computer. 5. Enter a user name and password as the user authentication, and then click Next. 6. Confirm the entry, and then click OK. Note: You can check the current settings with a status sheet that can be printed from the following menu.

  • Page 223: Email Server Setting Items

    Contact your internet service provider to confirm the authentication method of the email server. The printer may not be able to communicate with an email server even if the authentication method is available since security may be enhanced (for example SSL communication is necessary). Visit the Epson support website for the latest information.

  • Page 224: Checking An Email Server Connection

    Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site.

  • Page 225: Contacting Epson Support

    Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.

This manual is also suitable for:

Wf-6590 series

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