Panasonic EP-MA10KU Operating Instructions Manual

Panasonic EP-MA10KU Operating Instructions Manual

Household massage lounger

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Household Massage Lounger
Operating Instructions
EP-MA10
Model No.
Before operating this unit, please read these instructions completely.
1

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Table of Contents
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Summary of Contents for Panasonic EP-MA10KU

  • Page 1 Household Massage Lounger Operating Instructions EP-MA10 Model No. Before operating this unit, please read these instructions completely.
  • Page 2: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS Basic precautions should always be followed when using an electrical unit, including the following. Please ensure that you read all instructions before using the Household Massage Lounger. DANGER – To reduce the risk of electric shock: 1. Always unplug this unit from the electrical outlet immediately after using and before cleaning. WARNING – To reduce the risk of burns, fire, electric shock, or injury to persons: 1. Always insert the power plug all the way into the outlet to reduce the risk of short-circuit and fire. 2. The unit should never be left unattended when plugged in. Always unplug the unit when not in use. 3. The unit is not to be used by people who cannot move or communicate on their own. 4. Only use the unit for the purpose described in these instructions. 5. Do not stand on the unit. 6. Do not use any accessories other than those recommended by the manufacturer. 7. Always return the seat to the upright position and make sure the legrest is completely retracted. Be careful that nothing is obstructing the legrest while retracting. Keep children away from the legrest. 8. Never operate the unit if it has a damaged power cord or plug. Return the unit to the nearest authorized service center if it is not working properly, if it has been dropped or damaged, or if it has been immersed in water. 9. Keep power cords away from heated surfaces. Do not carry the unit by the power cord. 10. Never block the air openings during operation and make sure that all air openings are kept free of lint and hair, etc. Do not drop or insert anything into any of the openings of the unit. 11. Do not use the unit on top of heating appliances, such as electric carpets, etc. Do not operate the unit under blanket or pillow. Excessive heating can occur and cause fire, electric shock, or injury to persons. 12. Do not use the unit in bathrooms or other damp or humid places as this may cause electric shock or cause the unit to malfunction. Do not spill water, etc. onto the controller. 13. Do not use the unit outdoors. 14. Do not use or operate where aerosol spray products are being used or where oxygen is being administered. 15. When unplugging the unit, turn off all controls before removing the plug from power outlet. Do not use the unit with a transformer as this may lead to malfunction or electric shock. 16. Connect this unit to a properly grounded outlet only. See Grounding Instructions. SAVE THESE INSTRUCTIONS...
  • Page 3: Safety Precautions

    SAFETY PRECAUTIONS CAUTION: To avoid the risk of injury: 1. Persons with any of the conditions listed below or who are undergoing medical treatment or suffer from medical conditions should consult with their physicians before using the unit: a) Pregnant women, people who are ill, in poor physical shape. b) People suffering from back, neck, shoulder, or hip pain. c) People who have a pacemaker, defibrillator, or other personal medical devices prone to electronic interference. d) People suffering from heart disease. e) People who are prohibited from receiving massage by a physician due to thrombosis or aneurism, acute varicose veins, or other circulatory disorders. f) People with irregular curvatures of the spine. 2. This unit should not be used by children. Remove the key when not in use and store out of reach of children. 3. Sit down slowly after checking the position of the massage heads. Never put any part of your body between the massage heads as the squeezing action of the massage heads may cause injury. Never put your fingers or feet in the gap between the backrest and seat, the backrest and the armrest, the seat and cover under the armrest, or the gap between the legrest and the footrest. Do not place your fingers or any part of your body in the mechanism below the legrest, or between the legrest and footrest. 4. Do not use the unit against bare skin. While thin clothing may increase effectiveness, exposing the skin directly to the massager may irritate the skin. Do not use the unit while wearing anything hard on your head like a hair accessory, etc. Do not use the unit for massaging the head, abdomen, front neck, elbows or knees. Do not use excessively strong massage action on the back of the neck. 5. Do not stretch the back muscles for more than approximately 15 minutes at a time. To avoid overstretching the muscles which may result in discomfort, do not use the unit for more than 5 minutes when first using it. You can gradually increase the duration and strength of the massage as you become used to it. Do not massage any one point for more than 5 minutes at a time. Excessive massaging can overstimulate the muscles and nerves and result in an adverse effect. To prevent excessive massaging, do not use the massager for more than a total of 15 minutes each session. After approximately 15 minutes, the massage heads will be retracted and stop moving. The back cushion can be removed if you want to experience a stronger back massage. Exercise extreme care when you use this mode in order to avoid back pain or injury. Use only for short periods of time (no more than 15 minutes). Reinstall the back cushion if you want to restore to normal massage intensity. 6. While using the massager, if you start feeling sick or if the massage seems painful, stop using it immediately. While using the massager, if the pressure seems too strong, the movement of the massage heads can be stopped at any time by pressing the Quick Stop button.
  • Page 4: Operating Precautions

    OPERATING PRECAUTIONS CAUTION: To avoid damaging the chair, follow these precautions: 1. The chair is designed for a maximum user weight of 264 lbs (120 kg). Exceeding the maximum weight may cause permanent damage to the massage mechanism and/or other components of the unit. Any such damage is deemed to be user abuse and is not covered under the Limited Warranty. 2. Do not sit on or drop the controller. Do not pull the controller cord or the power cord. Be careful not to catch the cord of the controller between the armrest and the chair back. 3. Do not treat the chair roughly, such as turning the chair on its side, turning the chair over or standing on it. 4. Do not treat the covering roughly. • Keep sharp or pointed objects away from the covering of the chair. Be careful not to drop lit ashes, lit cigarettes or matches on the chair. • Exposure to direct sunlight can cause fading or a change in color of the covering. 5. If the massager functions abnormally, immediately turn off the power and have the massager checked by an authorized service center. 6. Do not repeatedly operate any switch at short intervals. Such action may cause the switch to malfunction. 7. Some noise may be heard coming from the massager while in use. This is due to the structure of the massager and is normal. 8. Make sure there are no obstacles behind the chair before reclining it. The chair can be reclined to a maximum angle of 160˚. If the back hits a wall or pillar, the chair may malfunction. Be sure to have ample space behind the chair. Recline the chair slowly in order to avoid contact with an obstacle. 9. When excessive pressure is applied to the massage heads, they may stop moving for safety. When moving the heads up from the lowered position, one’s body weight may stop the heads’ movement. In such a case, slightly raise your body and allow the massage heads to move up. 10. After each massage, slide the power switch, which is located on the right side of the chair, to the “off” position and turn its lock switch to the “lock” position. 11. Do not sit on the chair with wet body or hair. 12. The unit must not be used in “wet rooms” (sauna, swimming pool) or outdoors. 13. Do not attempt to open or disassemble any part of the unit. Only use an authorized Panasonic servicer to fix your unit.
  • Page 5: Grounding Instructions

    GROUNDING INSTRUCTIONS This product must be grounded. If it should malfunction or break down, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This product is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances. DANGER Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or serviceman if you are in doubt as to whether the product is properly grounded. Do not modify the plug provided with the product – if it will not fit the outlet, have a proper outlet installed by a qualified electrician. This product is for use on a nominal 120-volt circuit and has a grounding plug that looks like the plug illustrated in Figure A. Make sure that the product is connected to an outlet having the same configuration as the plug. No adapter should be used with this product. GROUNDING PIN SPECIFICATIONS Power Supply: Rated Current: Upper Body Massage Massage Area (Up-Down): Massage Area (Left-Right): Up-Down Movement Speed: Massage Speed: Lower Body Massage Air Pressure: Reclining Angle: Automatic Shut-Off: Dimensions When not reclined. (H × W × D): When reclined. (H × W × D): Weight of Unit: Dimensions of Box (H × W × D): Weight in Box: Maximum User Weight: Minimum Distance from Wall: For those who weigh 221 lbs (100 kg) or more, the product operations may make more noise and the fabric cover may wear faster. Figure A GROUNDED OUTLET GROUNDED OUTLET BOX AC 120 V 60 Hz 1.6 A Approx. 21.1 in. (53.5 cm)
  • Page 6: Part Names And Functions

    PART NAMES AND FUNCTIONS Main unit Control Panel • See page 7 to 8. Back Cushion Seat Legrest Leg/Sole massage section • Includes air massage function. Sole Shiatsu Sheet • “Creepers” are provided on the back side. • Fine adjustment of position possible. • Removable. Front Pillow Retracted position of massage heads Backrest • Includes integrated massage heads. Armrest Left Side Cover...
  • Page 7 Back Cover Power plug Power Cord Connector Power Switch Section      1 Appliance Inlet For the sole shiatsu sheet The sole shiatsu sheet is removable. Opening Back 2 Lock Switch 3 Lock Switch Key Tag • For preventing children from swallowing it by accident. 4 Lock Switch Key 5 Power Switch • Lock switch is set to “open” and power switch is set to “on” prior to leaving the factory. Control Panel Holder Control Panel Stand Child Safety Decal Right Side Cover Wheels To attach the sole shiatsu sheet Be sure of the proper direction and sides of the sole shiatsu sheet and insert it into the opening. For the left foot Projections are on the upper side. For the right foot Heel...
  • Page 8 Control Panel OFF/ON button Quick Stop button • Press this button to stop the massage immediately. Display • This illustration is when all lamps are illuminated. • See page 8. Auto Program Selection buttons • See page 17. Ottoman Angle Adjustment button • See page 16. Reclining Angle Adjustment button • See page 16. Sound Off/On button • See page 17. Illumination Off/On button • See page 17. Lower Body Massage Off/On buttons • See pages 19 and 21. Lower Body Massage Intensity Adjustment buttons • See pages 19 and 21. Position buttons • See pages 18 and 21. Upper Body Massage Intensity Adjustment buttons • See pages 19 and 21. Upper Body Massage Selection buttons • See page 20.
  • Page 9 Sound Off Display • Displayed when the sound is turned off. Time Remaining Display Shoulder Position Display Upper Body Massage Operation Display • Displays the current upper body massage operation. NECK KNEAD NECK SHIATSU KNEAD ROLL Display Lower Body Massage Operation Off/On Display • Displays the current lower body massage operation. LEG/FOOT LEG STRETCH Massage Area Display • Flashes to indicate areas currently being massaged. Lower Body Massage Intensity Display • See pages 19 and 22. Upper Body Massage Intensity Display • See pages 19 and 21.
  • Page 10: Setting Up The Massage Lounger

    SETTING UP THE MASSAGE LOUNGER 1. Where to use the unit • Ensure there is adequate space to recline. • Do not expose the massage lounger to direct sunlight or high temperatures, such as in front of heating sources, because this can cause discoloration or hardening of the synthetic leather. • Place the unit on a mat to prevent floor damage. • When placing a mat under the unit, the size of the mat should be sufficient [at least 47.2 in. × 27.6 in. (120 cm × 70 cm)] to cover the areas where the unit touches and where the legrest could touch the floor, as shown in the diagram on the right. • Install the unit near a power outlet. See Warning No. 11 and 12 on page 1. 2. Removing everything from the box and installing the unit Fabric Section Place your Hold the cloth fingers in the section on the groove backside Legrest Back cover Keep at least 4" (10 cm) away from the wall. Approx. 71.3 in. (181 cm) Width approx. 32.3 in. (82 cm) Approx. 9.8 in. (25 cm) Area where legrest could touch the floor • Since the unit is very heavy [approximately 144 lbs (65 kg)], be careful to avoid back injuries. (The unit must be carried by two persons.) •...
  • Page 11 Confirm that the main unit and the accessories are in the box. Main unit Accessories Armrests (Right/Left) Left/Right indication Right Side Cover Left Side Cover Lock Switch Key • This is initially inserted in the lock switch of the power switch section prior to leaving the factory. Width: Approx. 26.8 in. (68 cm) Length: Approx. 61.0 in. (155 cm) Control Panel Stand Control panel holder • The direction of the holder can be adjusted with the revolving ball joint. Allen Key (Cross-section) Power cord Height: Approx. 28.3 in. (72 cm) Sole Shiatsu Sheet Fixing screw • This is installed on the sole massage section prior to leaving the factory. Attachment Screws (M6 × 16) — 8 pcs. 1/6 in. (4 mm)
  • Page 12 ASSEMBLY 1. Attaching the armrests (On both the right and left sides) Insert the armrest into the unit. • Be careful to avoid pinching your fingers. 1. Align the protrusions on the unit with the grooves in the armrest. 2. Align the front protrusion on the armrest with the groove on the unit and align the rear protrusion of the armrest with the position of 3. Press the armrest downwards while simultaneously pushing it towards the seat. Fit the unit protrusions into the armrest on the inward side of the armrest protrusions. Back Armrest Protrusion Groove Front Armrest Seat Armrest protrusion Unit protrusion Main unit Protrusion Groove Protrusion Synthetic leather...
  • Page 13 Fasten the armrest with the attachment screws. Set the two attachment screws in place with the allen key first and then tighten firmly. Attachment Screws (M6 × 16) Right armrest — 2 pcs. Left armrest — 2 pcs. How to tighten the screws Allen key Hole 2. Attaching the control panel stand to the right armrest Insert the attachment screw into the lower holes first and then tighten lightly with the allen key. Securing the stand with the attachment screws. • Tighten the two screws for the remaining two holes lightly with the allen key and then tighten firmly. Attachment Screws (M6 × 16) 4 pcs. How to tighten the screws Allen key Hole Turn screws clockwise to tighten. Back Attachment Screw Allen key • Put an attachment screw on the edge of the allen key and tighten the screw horizontally to the hole. • Screw may be damaged if you tighten the screw inserted into the hole crookedly using an allen key. Control panel stand • Put an attachment screw on the edge of the allen key and tighten the screw horizontally to the hole. •...
  • Page 14 3. Attaching the side covers (On both the right and left sides) The method for attaching the covers is the same for both sides. The diagram shows the right side where the control panel stand is attached. Insert the bottom tabs on the cover into the bottom notches on the armrest. Bottom tabs Notches Removing the side cover Insert a flat-tip screwdriver in the area above the mark ( ). Push the top tab of the cover down to lift the cover. Perform the same procedures as 1 and 2 above for the other gap. Pull the cover up diagonally. • Performing this procedure with the allen key or a Phillips screwdriver could damage the unit. • The cover can be removed with light force instead of forcing it. 4. Connect the power cord to the unit Check for dirt and damage on appliance inlet of the power switch section and the connector of the power cord. Insert the connector into the appliance inlet. Be sure to push the connector in all the way. Right Side Cover Insert the top tabs into the notches on the armrest. Right side cover Notches Top tabs Mark Power cord Left Side Cover Push the cover until you hear it click.
  • Page 15 5. Raising the backrest to the upright position Insert the power plug into the power outlet. Confirm the lock switch key is set to the “open” position. Confirm the power switch is set to the “on” position. Press the button on the control panel twice. • Press once, and then press again approx. 1 second later. The backrest will rise to the upright position automatically. 6. Placing the control panel into the control panel stand Fit the groove on the side of the control panel to the projection on the inside of the holder. • Put the control panel cord on the outer side of the armrest before use. Lift the control panel to remove. Projection on the inside of the holder...
  • Page 16: Before Sitting Down

    BEFORE SITTING DOWN Check the following before using the unit 1. Check the surrounding area Make sure there are no objects, people, or pets in the vicinity of the unit. 2. Check the power cord and the power plug See Warning No. 8 on page 1. 3. Be sure to push the connector all the way into the appliance inlet 4. Switching on the power supply Insert the power plug into an electrical outlet. Turn the lock switch key to the “open” position. Slide the power switch to the “on” position.
  • Page 17 5. Check the unit 6. Flipping up the pillow When you flip up the pillow, you can firmly massage your neck and shoulders. 7. Adjusting the reclining angle Press the button on the control panel to turn on the power. Press and to adjust the angle of the backrest and legrest. • With either button held down, movement will continue until a “beep-beep-beep” sound indicates the legrest or backrest has been raised or lowered as far as possible. • The legrest will start to move shortly after the backrest. Approx. 85˚ Approx. 0˚ * T he reclining operation is a function that adjusts the angle of the backrest and legrest. Avoid using it for any other purposes, such as continuous up/down operation etc. If the power switch is set to “off” or the power plug is disconnected from the electrical outlet with the massage heads not in the retracted position, the massage heads may automatically return to the retracted position when is pressed next time you use the unit. A display shown to the right may appear, but this is not a malfunction. You will be able to use the unit normally after the massage heads stop moving. Make sure the covering is free of rips or tears. Make sure there are no obstacles between the parts of the unit. Make sure the massage heads are in the retracted position, i.e. they are parked to the left and right in the upper part of the backrest. If not retracted, press twice to return the massage heads to the retracted position. Make sure the legrest is lowered. • Do not sit on the legrest when it is raised. Doing so may cause it to collapse down or bend the legrest. The legrest is not meant to support full body weight.
  • Page 18: Selecting A Menu And Starting The Massage

    SELECTING A MENU AND STARTING THE MASSAGE The illumination will light up and sound will start when you sit down. • To stop the sound, press the the display. • To stop the illumination, press the • Color of the illumination will change according to the operation. • If the illumination does not light up and sound does not start after sitting down, sit back deeply in the chair. • After 15 minutes of use, we recommend that you take a 10 minute break. • Use the unit up to twice per day, for a total of 30 minutes. See Caution No. 5 on page 2. Press the button to turn on the power. • The power will turn off automatically if the massage does not start within 3 minutes after turning on the power. Select the auto program you want. • Please press one of the flashing buttons. • If you press another auto program selection button or a manual operation button during your selected auto program massage, the massage will switch to the newly selected massage. • In auto programs, the leg/foot massage begins at the same time. It is possible to stop or change the intensity of the leg/foot massage during the program. (See page 19.) • Pressing an auto program selection button automatically moves the backrest and legrest into massage position. Sit as far back in the seat as possible with your head on the pillow. button 1. is lit on button 2.  ...
  • Page 19 Adjusting shoulder position • The massage heads will move to the shoulder area while tapping. • Fine adjust the position of the massage heads to the position of your shoulders when you hear beeps and flashing. (The program will start after approximately 15 seconds.) • The shoulder position can be changed during the auto program massage. Caution Keep your head on the backrest while shoulder position is being determined. If the shoulder position cannot be correctly determined, an error message (U10) might be displayed and operations are terminated. (See page 26 for solution.) Characteristics of Auto program (upper body) DEEP SWEDISH The muscles between your This is a mild course without neck and lower back will be any body shaking motions loosened by mildly strong or stimulating actions, and Knead, Soft Shiatsu and Tap therefore can be used to actions. relax. The degree of Recommended for those relaxation is increased by with severe stiffness, who gradually weakening the prefer a stimulating stimulation.
  • Page 20 Making Adjustments A A djusting the intensity of the upper body massage Stronger Weaker B A djusting the intensity of the lower body massage Stronger Weaker C T urning off the lower body actions Leg/foot massage is turned off when pressed. It will turn back on by pressing again. Auto shut-off in auto programs • The massage will end after approximately 15 minutes and the unit will automatically shut off. • The massage heads will move to the retracted position and stop. • The legrest will automatically lower. • If you want to continue using the unit, press the Stopping an auto program • Press the OFF/ON button. Press • The massage heads will move to the retracted position, and the backrest and legrest will automatically return to their original position. Upper body intensity display (3 levels) Intensity 1 Intensity 2 Lower body intensity display Intensity 1 Intensity 2 Leg stretch is turned off when...
  • Page 21: Manual Operation For The Upper Body

    MANUAL OPERATION FOR THE UPPER BODY Press the button. • The power will turn off automatically if the massage does not start within 3 minutes after turning on the power. Select the massage type you want. • Press the button of the massage you require. • The unit will automatically recline to the massage position. See page 16 for a fine adjustment. Massage Actions NECK KNEAD Feels like the thumbs of two hands repeatedly kneading from the lower part to the upper part of your neck. NECK SHIATSU Feels like the thumbs of two hands repeatedly pressing upward from the lower part to the upper part of your neck. • When the same spot has been massaged continuously for 5 minutes, the massage position is automatically moved upwards by around 1.2 in. (3 cm). KNEAD Feels like the fingers and thumbs of two hands squeezing in unison as they carefully work their way upwards to loosen stiffness. ROLL From lower back to neck, you can feel it move 21.1 in. (53.5 cm) up and down the whole of the upper body. Recommended for overall stretching of the back muscles. Feels like the edges of two hands rhythmically tapping to penetrate into the body and relax muscles. Recommended for use on the fine muscles of the neck or as a finishing massage.
  • Page 22: Manual Operation For The Leg

    Adjust as you like You can adjust the position or intensity of the massage heads, and you will hear a “beep-beep-beep” sound when it reaches its limit. A A djusting the Vertical Position of the Massage Heads • Down B A djusting the Width between Massage Heads • Increasing Decreasing C A djusting the intensity of the upper body massage • Stronger Weaker Auto shut-off in manual operation • The massage will end after approximately 15 minutes and the unit will automatically shut off. • The massage heads will move to the retracted position and stop. • The legrest will automatically lower. • If you want to continue using the unit, please press the MANUAL OPERATION FOR THE LEG Adjust the angle of the legrest before starting a massage. (See page 16.)   Press the button. • The power will turn off automatically if the massage does not start within 3 minutes after turning on the power. A Press the Leg/foot Massage button. B Press the Leg Stretch button. • The air massage will begin.
  • Page 23 Adjusting the massage intensity • The intensity is adjustable in 3 steps. • Default is level 2. Auto shut-off in leg/foot massage and leg stretch • The massage will end after approximately 15 minutes and the unit will automatically shut off. • The legrest will automatically lower. • If you want to continue using the unit press the Description of Leg/foot Massage and Leg Stretch Leg/foot massage A bottom-to-top squeezing action slowly relaxes and softens to comfortably alleviate tired, swollen legs. Leg stretch Approx. 30° After the legs have been grasped by the airbags at the massage position, they are slowly stretched as the legrest lowers to approximately a 30° angle. Stopping mid-way through a massage • Press the OFF/ON button. Press • It will take some time before the air is completely evacuated. (The sound of air escaping may be audible after pressing the OFF/ON button.) button. Approx. 15° The legrest then rises to approximately a 50° angle, after which it lowers once again to approximately a 15° angle for a deep stretch. Immediately stopping the massage • Press • Lower body intensity display Approx. 50°...
  • Page 24: After Completing The Massage

    AFTER COMPLETING THE MASSAGE Return the seat to the original position Check that there is nothing in the vicinity of the backrest or the legrest. Press the button twice. • The backrest and legrest will automatically return to their original positions. The backrest and the legrest can be returned with the reclining button. (See page 16.) Place the control panel in its holder. Return the pillow to its original position if it was flipped. Disconnect the power See Warning No. 2 on page 1, Caution No. 2 on page 2, and No. 10 on page 3. Slide the power switch to the “off” position. Turn the lock switch key to the “lock” position and remove it. Unplug the power cord. The lock switch key must be stored out of the reach of children. CLEANING AND MAINTENANCE See Danger No. 1 on page 1. Leather covering on the pillow, the back cushion and the unit • Wipe these areas with a soft, dry cloth. (Do NOT use cloths containing any kind of chemical, etc.) • If the synthetic leather is particularly dirty, soak a soft cloth in water or a 3–5 % solution of mild detergent, wring it out thoroughly and tap the surface with it. Next, rinse the cloth in water, wring it out thoroughly and then wipe any remaining detergent from the surface, wipe the surfaces with a soft dry cloth and allow them to dry naturally. (Do NOT use a hair dryer to try to dry the surfaces more quickly.) • Wearing of denim, colored, patterned or other clothing with a tendency to fade should be avoided during use, as it could lead to discoloration of the synthetic leather. • Do not allow these areas to come in contact with plastic for extended periods of time as this may lead to discoloration. • Please do NOT use thinners, benzine or alcohol. Pipe and plastic areas 1. Wipe the unit with a cloth that has been soaked in a mild detergent and then thoroughly wrung out. 2. N ext wipe the unit with a cloth that has been moistened with just water and thoroughly wrung out.
  • Page 25 How to move the unit Using the wheels to move the unit • Grasp the legrest to move the unit when using the wheels. • It is easier to move the unit with the massage heads retracted and the backrest in the upright position. * P lace a mat or cloth on the floor and move the unit slowly to prevent floor damage. Move it slowly Legrest Wheels Place a mat on the floor to avoid damaging the floor. Lifting the unit • Move the unit by having one person firmly hold onto the fabric section on the underside of the legrest and another person use the groove on the back cover of the backrest. * Y ou may damage the floor by dropping the unit if you do not hold it correctly. Fabric Section Hold the cloth section on the backside Legrest Place your fingers in the groove Groove...
  • Page 26: Troubleshooting

    TROUBLESHOOTING Problem Cause and Remedy Motor Noises • It sounds and feels like the massage heads are straining to get over wrinkles in the cloth. • The motor groans when it comes under load. • There is excessive noise during Tapping. (The noise is greater at the top of the unit.) • There is a creaking noise when the massage heads are in operation. • There is a rattling sound when the massage heads move up or down. • The belt can be heard rotating. • There is a rubbing sound produced by the massage heads rubbing on the seat fabric. • There is a noise when the back cushion moves over the armrest when the seat is reclining. • There is a noise when I sit down. • There is a strange sound when the massage heads move in and out. • When the power switch is turned on there is a humming sound. • Air massage-related sounds. There is a hissing sound of air escaping. There is a humming sound from the pump. • The legrest rattles. • There is operational noise of valves under the seat. • There is an unstable sound when air escapes during the leg stretch. These sounds are perfectly normal and will not have any effect on the operation of the unit. The massage heads stop during operation. When excessive force is applied to the massage heads during operation, in the interests of safety the massage heads may stop moving. If all markings and buttons on the control panel start to flash, which is extremely unusual, turn off the power switch, wait for approximately 10 seconds and then turn the power switch on again. If the massage heads stop again, position yourself so that your back is not completely in contact with the backrest.
  • Page 27: Error Display

    ERROR DISPLAY Contents of the error will be displayed in the remaining time display area when an error occurs during the operation. Time Remaining Display Error display * P lease contact an authorized service center. Service and maintenance will be carried out smoother if the error number is communicated when contacting. <Example of error display> • For the error “U10” and Contents For safety reasons, operation will terminate automatically when it cannot detect if someone is seated. If this error occurs even if you are seated, sit back all the way to the backrest, and operate from the start again. Operation is terminated because there is a problem with internal communication. Operation is terminated because there is a problem with the massage mechanism. Operation except for the massage mechanism is terminated because there is a problem with the reclining mechanism or the raise/lowering mechanism of the legrest. will flash alternately.

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