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Pre-Tech Support Checklist
If the product malfunctions, please check the following before calling the service center.
Symptom
y Is the demand controller
The alarm
sound does not
y Is the LAN cable connected to
stop.
All products
continue to turn
Is DI1 CH short-circuited?
off.
The product
The product is automatically reset
was reset at
every morning at 02:05 am.
midnight.
The device is
Is the device you want to control
not controlled.
not locked?
The device icon
Is the device with errors
has an error
connected correctly?
mark.
OPEN SOURCE SOFTWARE NOTICE
To obtain the source code under GPL, LGPL, MPL and other open source licenses, that is contained
in this product, please visit http://opensource.lge.com.
In addition to the source code, all referred license terms, warranty disclaimers and copyright notices
are available for download.
LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost
of performing such distribution (such as the cost of media, shipping and handling) upon email request
to opensource@lge.com. This offer is valid for three (3) years from the date on which you purchased
the product.
Check
working normally?
the product?
Actions
y Check if the demand controller is
normal.
y Check if the LAN cable is connected
correctly to the device.
Check if DI1 CH is open or short circuited.
(DI1 CH should be always open except
when an emergency occurs.)
Check if the lock is on and if so, disable
the lock.
If devices are not correctly connected,
the error sign is displayed. Check the
connection status of the devices.
79
Troubleshoot
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