HP ProLiant MicroServer Maintenance And Service Manual
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HP ProLiant MicroServer Maintenance And Service Manual

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HP ProLiant MicroServer
Maintenance and Service Guide
Part number 615714-005
Fifth edition October 2011

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Summary of Contents for HP ProLiant MicroServer

  • Page 1 HP ProLiant MicroServer Maintenance and Service Guide Part number 615714-005 Fifth edition October 2011...
  • Page 2 © Copyright 2010, 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.

  • Page 3: Table Of Contents

    Remove the system board ........................42 Install the system board ........................44 Processor ............................47 Memory .............................. 48 Expansion board ..........................51 ProLiant MicroServer Remote Access Card ....................52 Installation guidelines ........................... 52 Pre-installation procedure ........................52 System battery ............................. 54 System fan ............................55 Power supply unit ............................
  • Page 4 Summary screen ..........................78 Power-On-Self-Test ..........................79 Connectors, switches, and LEDs ......................83 Connectors and components ........................83 Front panel ............................83 Panel door components ........................84 Rear panel ............................84 System board ............................86 System buttons and jumpers ........................87 System jumpers ............................

  • Page 5: Customer Self Repair

    If during the diagnosis period HP (or HP service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: •...
  • Page 6 Centre d'assistance technique HP. Dans les documents envoyés avec la pièce de rechange CSR, HP précise s'il est nécessaire de lui retourner la pièce défectueuse. Si c'est le cas, vous devez le faire dans le délai indiqué, généralement cinq (5) jours ouvrés. La pièce et sa documentation doivent être retournées dans l'emballage fourni.
  • Page 7 In caso di necessità si può richiedere l'assistenza telefonica di un addetto del centro di supporto tecnico HP. Nel materiale fornito con una parte di ricambio CSR, HP specifica se il cliente deve restituire dei componenti. Qualora sia richiesta la resa ad HP del componente difettoso, lo si deve spedire ad HP entro un determinato periodo di tempo, generalmente cinque (5) giorni lavorativi.
  • Page 8 Flexibilität beim Austausch defekter Bauteile zu ermöglichen. Wenn HP (oder ein HP Servicepartner) bei der Diagnose feststellt, dass das Produkt mithilfe eines CSR-Teils repariert werden kann, sendet Ihnen HP dieses Bauteil zum Austausch direkt zu. CSR-Teile werden in zwei Kategorien unterteilt: •...
  • Page 9 HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio.
  • Page 10 Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen voor u te vervangen, kunnen daarvoor extra kosten in rekening worden gebracht, afhankelijk van het type garantieservice voor het product.
  • Page 11 CSR de reposição se a peça com defeito deve ser devolvida à HP. Nos casos em que isso for necessário, é preciso enviar a peça com defeito à HP dentro do período determinado, normalmente cinco (5) dias úteis. A peça com defeito deve ser enviada com a documentação correspondente no material de transporte fornecido.
  • Page 12 Customer self repair 12...
  • Page 13 Customer self repair 13...
  • Page 14 Customer self repair 14...
  • Page 15 Customer self repair 15...

  • Page 16: Illustrated Parts Catalog

    Illustrated parts catalog Mechanical components Illustrated parts catalog 16...
  • Page 17 Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.
  • Page 18 Mandatory: Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés. Optional: Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également conçues pour permettre au client d'effectuer lui-même la réparation.
  • Page 19 Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
  • Page 20 Illustrated parts catalog 20...

  • Page 21: System Components

    System components Illustrated parts catalog 21...
  • Page 22 Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.
  • Page 23 à HP de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon le type de garantie applicable à votre produit. No: Non—Certaines pièces HP ne sont pas conçues pour permettre au client d'effectuer lui-même la réparation. Pour que la garantie puisse s'appliquer, HP exige que le remplacement de la pièce soit effectué...
  • Page 24 Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.

  • Page 25: Hp Contact Information

    • In North America: ○ Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a week. For continuous quality improvement, calls may be recorded or monitored. ○ If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more information about Care Packs, refer to the HP website at www.hp.com.

  • Page 26: Removal And Replacement Procedures

    Removal and replacement procedures Required tools In performing any hardware configuration procedure you may need the following tools: • System screwdriver (secured to the front panel door) All hardware screws used in the server can be removed or fastened by using the system screwdriver.
  • Page 27 IMPORTANT: Before removing any serviceable parts, determine whether the part is hot-plug or non-hot-plug. If the device is non-hot-plug, you must power down the server. Non-hot-plug devices in the server include the processor, all boards, memory modules, fan, expansion boards, and all system drives.

  • Page 28: Symbols On Equipment

    Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions: This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personnel. To reduce the risk of injury from electric shock hazards, do not open this enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel.

  • Page 29: Electrostatic Discharge Information

    Electrostatic discharge information An electrostatic discharge (ESD) can damage static-sensitive devices or microcircuitry. Proper packaging and grounding techniques are necessary precautions to prevent damage. To prevent electrostatic damage, observe the following precautions: • Transport products in static-safe containers such as conductive tubes, bags, or boxes. •...

  • Page 30: Post-Installation Procedure

    Post-installation Procedure Perform the steps below after installing or removing a server component. Be sure all components are installed according to the described step-by-step instructions. Check to make sure you have not left loose tools or parts inside the server. Reinstall any expansion board, peripheral, and system cables that have previously been removed.
  • Page 31 • Keep cables clear of sliding or moveable parts to prevent cutting or crimping. • When folding a flat ribbon cable, never fold to a sharp crease. Sharp creases may damage the wires. • Some flat ribbon cables come prefolded. Never change the folds on these cables. •...

  • Page 32: System Cover

    To open the door: Using the HP ProLiant MicroServer key to unlock the panel door. Open the panel door of the server. If necessary, remove any components or cables that prevent access to the slot.

  • Page 33: Top Panel

    HDD cables with the PSU cables. To remove the top panel: Use the HP ProLiant MicroServer key to unlock the panel door. Open the panel door of the server. If necessary, remove any components or cables that prevent access to the slot.

  • Page 34: Drive Bay Configuration

    The server supports four drive bays—four drive bays for 3.5-inch non-hot-plug SATA hard disk drives (HDD). NOTE: The server does not support hot-plug hard disk drives. Go to the HP website at www.hp.com and refer to the options list for this server model for the latest information on supported system drives.
  • Page 35 SATA SKU data cable management NOTE: Make sure the lock side of the Mini SAS cable faces the battery when installing the Mini SAS cable. Item Description HP Spare PN Mini SAS cable 624881-001 Power cable management Item PSU cable label...

  • Page 36: Hard Disk Drive

    Guidelines for installing hard drives • Install only hard drive models specified for your ProLiant MicroServer. Installing unsupported hard drives may damage the system by consuming power and generating heat in excess of the server’s operating tolerance. This condition may result in a loss of system and/or data integrity.
  • Page 37 ○ Place the old hard drive on a static-dissipating work surface or inside an anti-static bag. Install the new hard drive module in its carrier. ○ Align the hard drive module on the carrier (6). ○ Secure the hard drive assembly with four mounting screws that are located on the back side of the panel door (7).
  • Page 38 Perform the post-installation procedure. Removal and replacement procedures 38...

  • Page 39: Optical Disc Drive

    DVD-RW drive Instruction to install the Optical Disc Drive Using the HP ProLiant MicroServer key to unlock the panel door. Open the panel door of the server. If necessary, remove any components or cables that prevent access to the slot.
  • Page 40 Insert the ODD module into the chassis. ○ 7a. Install the 4 screws which located on the door panel to the ODD module for sliding the ODD module into the chassis. ○ 7b. Slide the ODD module into the chassis. ○...
  • Page 41 Fasten the back thumb screw to secure the top panel on the chassis Close the panel door of the server. Use the HP ProLiant MicroServer key to lock the panel door. Removal and replacement procedures 41...

  • Page 42: System Board Configuration

    Check the bracket to ensure there are no screws secured before removing the tray. Use the HP ProLiant MicroServer Key to unlock the panel door. Open the panel door of the server. If necessary, remove any components or cables that prevent access to the slot.
  • Page 43 Pull the power cable and fan cable out. Unlock the cable clamp as shown in step 5. Pull the bundle of cables out. Unfasten the thumb screws on both sides to release the system tray. Pull out the system tray. Pull the system tray out until it stops on its own, and there also an arrow sticker shows, which on the side of the system tray.

  • Page 44: Install The System Board

    IMPORTANT: Need completely remove the system tray from the chassis before attempting to remove or replace any component on the system board. Loosen the four screws that secure the system board to the tray Slide the system board and lift it to release the board away from the tray. Install the system board Slide the system board backward on the tray.
  • Page 45 Connect the Mini SAS cable, LED cable and two USB cables to connectors on system board. Connect the power cable and fan cable to connectors on system board. Completely push the system tray into the server. Place the power cable under the tray handle in the server. Put the power cable and fan cable together inside the left cable clamp of the chassis.
  • Page 46 Connect all external cables and the AC power cord to the system. Close the panel door of the server (11). Use the HP ProLiant MicroServer key to lock the panel door (12). Removal and replacement procedures 46...

  • Page 47: Processor

    Press the power button on the top panel to turn on the server. Processor The AMD processor model is embedded in the system board. Removal and replacement procedures 47...

  • Page 48: Memory

    Memory installation guidelines Observe the following important guidelines when installing memory modules: • Use only HP supported unbuffered ECC DDRIII DIMM in 1 GB, 2 GB or 4GB capacities (Up to 800 MHz). • All DIMMs installed must be of the same speed.
  • Page 49 To remove a memory module: Refer to “Remove the System Board” Section. Remove any accessory boards or cables that prevent access to the DIMM slots. Remove the memory module. ○ Completely open the holding clips securing the module (1). ○ Hold the DIMM module gently and pull it out of the slot (2).
  • Page 50 Perform the post-installation procedure. Removal and replacement procedures 50...

  • Page 51: Expansion Board

    Expansion board System board PCI expansion slots There are two PCI Express expansion slots on the system board. Slot code Slot type Interconnect Function Expansion_slot PCI Express x1 Supports a Low Profile PCIe X1 Add-in card and X4 PCI Express x16 Supports a Low Profile PCIe X16 Graphic Add- in card (25W Max) Removal and replacement procedures 51...

  • Page 52: Proliant Microserver Remote Access Card

    ProLiant MicroServer Remote Access Card This document provides instructions for installing the remote access card in your HP ProLiant MicroServer. This option allows users to perform server access tasks remotely over a LAN or the Internet. The connector is shown in the figure below.
  • Page 53 To reinstall the remote access card: Follow the steps of removing the system tray out of the chassis. Lift the remote access card to release it from the connector (1). Put the card into an anti-statistic bag. Install a new remote access card: ○...

  • Page 54: System Battery

    System battery replacement warnings Observe the following reminders when replacing the system battery: • Replace the battery with the same type as the battery recommended by HP. Use of another battery may present a risk of fire or explosion. •...

  • Page 55: System Fan

    IMPORTANT: If the battery socket you got is not as described as the one in the following figure, be sure the positive side of the battery is facing the outside of the socket. Perform the post-installation procedure. System fan The server has one system fan located on the chassis back panel wall. A new system fan can be installed to allow the server to operate properly in case the default system fan becomes defective.

  • Page 56: Power Supply Unit

    ○ Grasp the fan by the two handles, and lift it up from the chassis (3). Remove the system fan from its protective packaging. Install the new system fan. ○ Route the fan cable through the vacated fan bracket. ○ Insert the fan in the fan bracket (1).

  • Page 57: Installing The Power Supply Unit

    ODD. Use the HP ProLiant MicroServer key to unlock the panel door. Open the panel door of the server and remove any components or cables that prevent access to the slot.
  • Page 58 Disconnect the power cables: 5a. Disconnect the SATA ODD power cable and ODD cable. IMPORTANT: Slide the ODD out of chassis before disconnecting the four hard drive power cables 5b. Disconnect the four hard drive power cables. IMPORTANT: Pull out the system tray by following the procedure steps described in the “Remove the system board”...
  • Page 59 Fasten the back thumb screw to secure the top panel on the chassis. Close the front panel door of the server. Use the HP ProLiant MicroServer key to lock the panel door. Removal and replacement procedures 59...
  • Page 60 Table 1 Power Supply unit cable routing Item PSU cable label Connects to 24-pin power connector on the system board(J12) Hard drive1 Hard drive2 Hard drive3 Hard drive4 Option drive Removal and replacement procedures 60...

  • Page 61: Diagnostic Tools

    In the Advanced menu screen, select the IPMI field, and then press Enter. Select System Event Log, and then press Enter. For more information on the IPMI Card, see the HP Microserver Remote Access Card User Manual on HP website (http://www.hp.com).

  • Page 62: Graceful Shutdown Function

    Symbol (Special characters): ` ~ @ # $ % & * ( ) _ - + = { } [ ] \ | : ; “ ‘ < > , . ? / Graceful Shutdown Function When system temperature reached to trip caution point or system fan failed, the system will do a graceful shut down to protect data loss.
  • Page 63 iii. Click “Choose what the power buttons do” Choose “shut down”, and then choose “apply”. Diagnostic tools 63...

  • Page 64: Raidxpert User Guide

    When system fan fails or sensor temperature is higher than caution point, System will gracefully shutdown. The sensor and the caution point list as below: • CPU sensor--> caution point 105C • NB sensor--> caution point 100C • Ambient sensor--> caution point 40C. RAIDXpert User Guide To install the RAIDXpert: Click the application file twice to install the RAIDXpert.
  • Page 65 Click “Next”. Select “I accept the terms of the license agreement” and click “Next”. Diagnostic tools 65...
  • Page 66 Click “Browse” to select folder and then click “Next”. Click “Next”. Diagnostic tools 66...
  • Page 67 Click “Install”. Click “Finish”. Diagnostic tools 67...
  • Page 68 Click the program under “Start” menu twice -> AMD folder. Key in default Login ID: admin, and the password is admin too. Diagnostic tools 68...
  • Page 69 Select if remember the passwords. Click “+” in front of “Physical Drive View. Diagnostic tools 69...
  • Page 70 Click options “Enable” or “Disable” to change “Write cache” and “NCQ” status. Diagnostic tools 70...

  • Page 71: Ami Bios Software

    AMI BIOS software Your ProLiant MicroServer uses BIOS to boot up the system. AMI BIOS software is a ROM BIOS-based firmware that allows reliability, manageability, and connectivity for server platforms. This software contains a set of programs permanently stored in an EEPROM chipset located on the system board.
  • Page 72 The Setup Utility loads the configuration values in a battery-backed nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM, which allows configuration data to be retained when power is turned off. The values take effect when the system is booted. POST uses these values to configure the hardware.

  • Page 73: Setup Utility Navigation Keys

    Setup Utility navigation keys Use the following keyboard keys to work your way through the various menu and submenu screens of the Setup Utility. Functions ← and → To move between selections on the menu bar. ↑ and ↓ To move the cursor to the field you want. The currently selected field will be highlighted.

  • Page 74: Setup Utility Menus

    Setup Utility menus The Setup Utility provides a menu bar with the menu selections. The menu bar choices are described in the following sections. Main menu Field Description BIOS ID System BIOS ID BIOS Version System BIOS version System Time Adjust the system time.
  • Page 75 Field Description Speed Processor speed Core Count Number of core in the processor Size System memory size Set Server Asset Text Enter the server asset tag. This information is printed on the serial label tab located on the front panel. Set Serial Number Text Show server serial number.
  • Page 76 Field Description PCI Express Configuration Use this screen to select options for PCI Express Devices. Press Enter to access the related submenu. USB Configuration Displays the settings related to the USB function. Press Enter to access the related submenu. Boot menu Use this menu to set the preferred drive sequence in which the Setup Utility attempts to boot the operating system.
  • Page 77 Security menu Field Description Admin Password Current admin password status (Clear or Enabled) Change Admin Password Select the field, and then press Enter to set, change, or remove a admin password. Admin password The Security menu allows users to set an admin password. When entered, this password will allow the user to access and change all settings in the Setup Utility.

  • Page 78: Summary Screen

    Press Enter twice without entering anything in the new and confirm password fields. Press F10 to save the changes you made and close the Setup Utility. The Admin Password field value is set to Clear. To reset the admin password: If you forget the admin password, you need to clear the CMOS and reset the BIOS settings to regain access the Setup Utility.

  • Page 79: Power-On-Self-Test

    In the Main menu screen, select Boot Settings Configuration, and then press Enter. Select the Quick Boot field. Press the plus (+) or minus (–) key to set the field to Enabled. Press F10 to save the changes you made and close the Setup Utility. Reboot the server.
  • Page 80 It is recommended that you correct the error before proceeding, even if the server appears to boot successfully. If your system displays one of the messages marked below with an asterisk (*), write down the code and message and contact your HP Customer Support provider. Error code Error message...
  • Page 81 Error code Error message Corrective action/description Processor temperature out of If the system detects that the processor range temperature sensor over heated, then this message will appear. NB temperature out of range If system detects NB temperature sensor over heat, this message will appear. Refresh timer test failed BIOS POST found that the refresh timer hardware failed to pass the Refresh Retrace...
  • Page 82 • If you have installed a PCI expansion board, verify that the board is firmly seated and any switches or jumpers on the board are properly set. Refer to the documentation provided with the expansion board. • All system cables are securely connected and are in their proper order. •...

  • Page 83: Connectors, Switches, And Leds

    Connectors, switches, and LEDs Connectors and components Front panel Item Icon Description NIC LED HDD LED Power Button USB Ports Health LED Panel door lock Connectors, switches, and LEDs 83...

  • Page 84: Panel Door Components

    Panel door components Item Component 16 screws for HDD installation 4 screws for ODD installation Screw driver Rear panel Item Description Power Supply Outlet PSU Fan Connectors, switches, and LEDs 84...
  • Page 85 Item Description PCI-e holder PCI-e Bracket 1 PCI-e Bracket 2 e-SATA connector Rear USB 2.0 ports VGA port Embedded NIC Port Rear system fan Kensington Lock Connectors, switches, and LEDs 85...

  • Page 86: System Board

    System board Table 2 System board components Item Designator Description VGA connector NIC1/USBx2 connector e-SATA PCIe x1 slot The NMI jumper enables a user to inject a Non-Maskable Interrupt event into the system. PCIe x16 slot IPMI slot Internal SATA for ODD Option Mini SAS connector Internal USB for Tape drive Option Battery...

  • Page 87: System Buttons And Jumpers

    Table 2 System board components Item Designator Description 24-pin power connector (ATXPWRCN) Processor DDR 3 DIMM slot 1 DDR 3 DIMM slot 2 System buttons and jumpers System jumpers Item Function Status Status description NMI jumper Open Normal Short The NMI jumper allows a user to inspect a Non-maskable Interrupt event into the system.

  • Page 88: Status Led Indicators

    Status LED indicators The status LED indicators aid in problem diagnosis by indicating the status of system components and operations of the server. External LED indicators Connectors, switches, and LEDs 88...

  • Page 89: System Specifications

    System specifications Hardware specifications System unit Item Attribute Processor AMD Athlon II NEO Processor Processor support • Dual core • 1.3 GHz Processor • AMD Turion II Neo Processors Processor Support • Dual Core • 1.5 GHz Core logic chipsets •...

  • Page 90: Memory

    Item Attribute Server management • Dedicated system health indicator • Onboard hardware failure indicators • Management NIC function via the HP MicroServer Remote Access Card (optional) Thermal solution • One system fan • Processor heat sink • NorthBridge heat sink •...
  • Page 91 Item Attribute Power supply output power Rated steady state power 200 W Maximum peak power None Operating conditions Temperature °C –50 Humidity (non-condensing) – Item Attribute Model DPS-150TB A Type 150W Dimensions Height 40.5 mm (1.59 in.) Depth 150.0mm (5.9 in.) Width 81.5 mm (3.21 in.) Weight (approximate)
  • Page 92 Physical specifications Item Attribute System board dimensions Length 211.0 mm (8.3 in.) Width 165.1 mm (6.5 in.) Server dimensions Height 267 mm (10.51 in) Width 245 mm (9.65 in) Depth 210 mm (8.27 in) Server weight (maximum configuration, approximate) Basic configuration (one hard 8.6 kg drive installed) Fully loaded configuration (both...

  • Page 93: Environmental Specifications

    Environmental specifications Item Attribute Temperature range Operating 35°C (50 95°F) – – Non-operating 60°C (-22 140°F) – – Humidity (non-condensing) Operating 90% RH – Non-operating 95% RH – Altitude Operating 10,000 feet – Non-operating 30,000 feet – Acoustic noise Idle, minimum (fixed disk drives L Wad (BELS) –...

  • Page 94: Index

    36 configuring, 76 removing, 36 default settings, 76 hardware configuration boot-time diagnostic screen Proliant MicroServer Remote Access Card, 52 viewing, 78 hardware configuration expansion board, 51 cable management, 30 memory, 48 CMOS RAM opening the server, 32...
  • Page 95 hardware configuration POST system battery, 54 error messages, 79 hardware configuration overview, 79 system fans, 55 running, 79 hardware configuration troubleshooting, 81 power supply unit, 56 power fluctuations, caution, 30 hardware configuration power supply unit AMI BIOS Setup Utility, 71 installing, 58, 59 hardware configuration replacement warnings, 57...
  • Page 96 cable connections, 55 environmental, 93 system fans hardware, 89 installing, 56 memory, 90 removing, 55 physical, 92 system jumpers, 87 power supply unit, 90 system time thermal solution, 90 setting, 74 warranty, 5 technical specifications Index 96...

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