Canon MultiPASS C50 Service Manual

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MultiPASS C50
MultiPASS C50
MultiPASS C50
MultiPASS C50
MultiPASS C50
MultiPASS C50
HANDSET KIT
FEB. 1998
COPYRIGHT © 1998 CANON INC.
HY8-10AH-000
CANON MultiPASS C50 FEB. 1998 PRINTED IN JAPAN (IMPRIME AU JAPON)
H12-1033
230V
H12-1034
230V
H12-1035
230V GER
H12-1037
230V FRN
H12-1038
230V AUS
H12-1039
230V
EC
UK
AE

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Summary of Contents for Canon MultiPASS C50

  • Page 1 MultiPASS C50 H12-1035 230V GER MultiPASS C50 H12-1037 230V FRN MultiPASS C50 H12-1038 230V AUS MultiPASS C50 H12-1039 230V HANDSET KIT HY8-10AH-000 FEB. 1998 COPYRIGHT © 1998 CANON INC. CANON MultiPASS C50 FEB. 1998 PRINTED IN JAPAN (IMPRIME AU JAPON)
  • Page 2 Copyright This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied, reproduced or translated into another language, in whole or in part, without the written consent of Canon Inc.. DTP System This manual was produced on an Apple Macintosh ®...
  • Page 3 I. MEANING OF MARKS The marks used in this manual have the following meanings. Mark Meaning States a precaution to be taken to prevent danger to personnel, damage to the product, or damage to electronic components by discharge of static electricity. for example. States a precaution to be taken to prevent damage to electronic components by electrostatic discharge.
  • Page 4 II. ABOUT THIS MANUAL This manual is divided into five parts, and contains information required for servicing the product. Part 1: Facsimile This section describes the facsimile function of the respective product. Part 2: Printer This section describes the printer function of the respective product. Each of the above parts is further divided into the following four chapters: Chapter 1: General Description This part explains product specifications and the how to service the unit safely.
  • Page 5 III. REVISION HISTORY REVISION CONTENT Original...
  • Page 6: Table Of Contents

    IV. TABLE OF CONTENTS Part 1: Facsimile Chapter 1: General Description Page 1 - 1 1. FEATURES 1 - 1 1.1 Overview 1 - 2 2. SPECIFICATIONS 1 - 2 2.1 General Specification 1 - 2 2.2 Communication Specification 1 - 3 2.3 Scanner Specification 1 - 5 2.4 Printer Specification...
  • Page 7 1 -53 5.4.5 Data initialization through service operation 1 -54 5.5 Protective Mechanism 1 -54 5.5.1 Data battery backup function 1 -54 5.5.2 BJ cartridge maintenance features 1 -55 5.5.3 Heat protection mechanism 1 -55 5.5.4 Overcurrent protection 1 -56 5.5.5 Lightning protection 1 -56 5.5.6 Power leakage protection...
  • Page 8 3 - 3 1.6 General Tools 3 - 3 1.7 Special Tools 3 - 4 2. HOW TO CLEAN PARTS 3 - 4 2.1 Main Unit Outer Covers 3 - 4 2.2 Separation Roller 3 - 4 2.3 Document Feed/Eject Roller 3 - 4 2.4 Separation Guide 3 - 4...
  • Page 9 3 -66 7.1 Report Output Function 3 -66 7.1.1 User report output functions 3 -68 7.1.2 Service report output functions 3 -76 8. WIRING DIAGRAM 3 -76 8.1 Wiring Diagram 3 -77 8.2 Connector Name and Signal Descriptions Chapter 4: Appendix 4 - 1 1.
  • Page 10 2.5 Circuit Overview 2 - 5 2.5.1 Printer circuit 2 - 7 2.6 720 dpi Printing/Smoothing Feature 2 - 7 2.6.1 Canon extension mode 2 - 7 2.6.2 Emulation mode 2 - 8 2.7 Printing Modes 2 - 8 2.7.1 Printing mode 2 - 8 2.7.2 Photoprint mode...
  • Page 11 3 - 2 4.1.1 User error message 3 - 2 4.1.2 Error codes 3 - 3 4.2 Errors not Shown on the Display 3 - 5 5. SERVICE OPERATION FUNCTION 3 - 5 5.1 Report Output Function 3 - 5 5.2 Service Data 3 - 5 5.3 Test Functions...
  • Page 12 V. ILLUSTRATION INDEX Part 1: Facsimile Chapter 1: General Description Page 1 - 4 Figure 1- 1 Scanning Range 1 - 6 Figure 1- 2 Printing Range 1 -11 Figure 1- 3 External View (1) 1 -12 Figure 1- 4 External View (2) 1 -14 Figure 1- 5 Operation Panel (1) 1 -15...
  • Page 13 2 -20 Figure 2- 14 Photo BJ Cartridge Structure 2 -22 Figure 2- 15 BJ Head Driver Block Diagram (Black BJ Cartridge) 2 -22 Figure 2- 16 BJ Head Driver Block Diagram (Color BJ Cartridge) 2 -23 Figure 2- 17 Printing Sequence (Black BJ Cartridge/HQ Mode) 2 -24 Figure 2- 18 Printing Signals (HQ Mode) 2 -25...
  • Page 14 3 -62 Figure 3- 32 Sensor Tests 3 -64 Figure 3- 33 Operation Panel 3 -67 Figure 3- 34 Memory Clear List 3 -69 Figure 3- 35 System Data List (page 1 ~ page 4) 3 -70 Figure 3- 36 System Data List (page 5 ~ page 6) 3 -71 Figure 3- 37 System Dump List (1/2) 3 -73...
  • Page 15 Part 2: Printer Chapter 1: General Description Page 1 - 4 Figure 1- 1 Printing Range 1 - 6 Figure 1- 2 Signal Circuits 1 - 9 Figure 1- 3 Interface Timing 1 -10 Figure 1- 4 Interface Connector Chapter 2: Technical Reference 2 - 1 Figure 2- 1 Printer Outline 2 - 3...
  • Page 16 This page intentionally left blank...
  • Page 17 Part 1 acsimile...
  • Page 19 Chapter 1 General Description...
  • Page 21: Features

    Chapter 1: General Description 1. FEATURES 1.1 Overview This product is a G3 transreceiving facsimile based on the ITU-T recommendation. It can be used in telephone networks. *: This mark indicates new function. Excellent print quality × The high-performance print head offers 360 360 dot per inch (dpi) resolution for text and graphics.
  • Page 22: Specifications

    ITU-T T.4 Coding method (MH, MR) Coding ITU-T T.6 Coding method (MMR) ITU-T T30 (ECM) Error correction ECM MMR Approx. 6 sec. (Standard mode) Transmission time ECM MR Approx. 9 sec. (Standard mode) (Canon FAX Standard Chart No. 1) None Canon express protocol (CEP)
  • Page 23: Scanner Specification

    * Actual scanning is performed in 150 dpi increments at a rate of 5 ms/ line. However, because 1 of every 3 lines scanned is discarded, the effective rate is 7.5 ms/ line. Canon FAX Standard Chart No.1 scanning Memory scanning Standard Max.
  • Page 24 Part 1: Facsimile Scanning range Sheet dimensions (W × L) × × Maximum 8.50" 39.3" (216 mm 1000 mm) × × Minimum 3.15" 1.77" (80 mm 45 mm) Thickness multiple pages: 0.002" ~ 0.005" (0.06 mm ~ 0.13 mm) 40~90 g/m single page: 0.002"...
  • Page 25: Printer Specification

    1 tray : Legal/Letter/A4 (Universal ) Paper capacity Max. 0.40" (10 mm) thickness plain paper (Approx. 100 sheets) Recommended paper KANGAS Weight 80 g/m Paper size Manufactured by KANGAS NEUSIDLER Canon paper Weight 80 g/m Paper size Manufactured by NEUSIDLER...
  • Page 26 Part 1: Facsimile Printing range Paper dimensions (W × L) × × Letter 8.50" 10.98" (216 mm 279 mm) × × Legal 8.50" 14.02" (216 mm 356 mm) × × 8.27" 11.69" (210 mm 297 mm) Paper leading edge PRINTING DROP OUT RANGE PRINTING RANGE Paper trailing edge Figure 1-2 Printing Range...
  • Page 27: Copy Specification

    Chapter 1: General Description 2.5 Copy Specification Color copy 99 copies (Black & white mode only) Multiple copy Copy mode Black & white B&W TEXT, B&W PHOTO Color COLOR FINE, COLOR STANDARD, COLOR SNAPSHOT Copy resolution × Scanning Black & white 360 dpi 360 dpi (direct copy) ×...
  • Page 28: Function

    Part 1: Facsimile 2.6 Function Dialling Numeric button Manual dialling Max. 120 digits Auto dialing One-touch:6, Coded speed:50, Numeric button:1 Group dial Max.55 locations Redial Numeric button redial function (Max. 120 digits) Transmission Max. 57 locations (One-touch:6, Coded speed:50, Numeric Broadcast transmission button:1) Yes (PC Assisted)
  • Page 29 Chapter 1: General Description Others None Closed network None Direct mail prevention None Reception printing in reverse order None Memory box Memory backup Backup contents Dial registration data, User data, Service data, Time Backup IC 256 kbit SRAM for control Backup device Lithium battery 3.0V DC/600 mAh Battery life...
  • Page 30 Part 1: Facsimile Transmitting terminal identification Time Management data Year/month/date/day/hour/minute (24 hour display) ± Precision 90 sec per month × 1 row 16 digits Display None Completion stamp None Program key None Telephone exchange function None Speaker phone None Demo print function None HELP function 1-10...
  • Page 31: Overview

    Chapter 1: General Description 3. OVERVIEW 3.1 External View Front View PAPER REST SENDING DOCUMENT SUPPORT PAPER GUIDE AUTOMATIC DOCUMENT FEEDER (ADF) SHEET FEEDER PRINTER COVER DOCUMENT GUIDES OPERATION PANEL DOCUMENT SUPPORT FOR SCANNED DOCUMENTS OUTPUT TRAY OUTPUT TRAY EXTENSION PAPER OUTPUT GUIDES Figure 1-3 External View (1) For the switches used for servicing, refer to...
  • Page 32 Part 1: Facsimile Rear View TELEPHONE OPTIONAL HANDSET/ LINE JACK TELEPHONE/ ANSWERING MACHINE JACK POWER CONNECTOR MANUAL FEEDER BI-DIRECTIONAL PARALLEL PORT Inside the Printer Cover PAPER THICKNESS LEVER CARTRIDGE HOLDER Figure 1-4 External View (2) 1-12...
  • Page 33 Chapter 1: General Description The Handset (Option) For a description of the optional handset components, see Chapter 4: 2.OPTION 2.1 HANDSET KIT. 1-13...
  • Page 34: Operation Panel

    ( ) for manual document feed. RECEIVE MODE button Use this button to select whether the MultiPASS C50 is set to receive faxes manually (“MANUAL MODE”), to treat all calls as faxes (“FAX ONLY MODE”), to use an answering machine to receive all calls (“ANS.
  • Page 35 Press this button to begin sending, receiving, scanning, or other operations, or to select functions when registering information. ALARM lamp This lamp flashes when an error occurs, when the MultiPASS C50 is out of paper or ink. (STOP) button Press this button to cancel sending, receiving, or any other operation.
  • Page 36 Press this button to reset the MultiPASS C50 if your PC crashes. This will maintain all the faxes currently in memory. Do not unplug the MultiPASS C50 to reset the unit or the faxes in memory will be lost. TONE/+ button 4 Press this button to switch to tone dialling temporarily when your unit is set for pulse dialling.
  • Page 37 Chapter 1: General Description Entering Numbers, Letters, and Symbols Each numeric button has a number and a group of uppercase and lowercase letters assigned to it. Use the chart below to determine which number button to press for each character. Press the button to change between number mode, uppercase letter mode, and lowercase letter mode.
  • Page 38: Consumables

    3.3.1 BJ cartridge and ink cartridge and BJ cartridge container Choosing the Best Cartridge Canon offers several BJ print cartridges and ink tanks for use in the MultiPASS C50. (BJ print cartridges contain the BJ print head and ink, while BJ ink tanks contain only ink.) Use the following descriptions to decide which type of cartridge best suits your particular needs.
  • Page 39 For optimum print quality, use High Resolution Paper HR-101. The MultiPASS C50 cannot print incoming faxes or make copies while the BC-22/22e or BC-29F cartridge is installed. This is an ink-saving Note feature: because the BC-22/22e and BC-29F are single units (and do not...
  • Page 40: Print Media

    Use these clear transparencies to produce crisp and professional overhead presentations. Do not use normal transparencies in the MultiPASS C50, as they do not absorb ink and can cause the ink to run. Canon Back Print Film BF-102 This unique mylar-based translucent sheet allows you to print high- quality letter-size colour output —...
  • Page 41 Chapter 1: General Description Canon Glossy Photo Paper GP-201 Canon High-Gloss Film HG-101 × Fabric Sheets FS-101 T-Shirt Transfers TR-101 Note Figure 1-12 Print Media (2) 1-21...
  • Page 42: Dimensions

    Part 1: Facsimile 4. DIMENSIONS Units : mm Figure 1-13 Dimensions 1-22...
  • Page 43: Safety & Precautions

    Chapter 1: General Description 5. SAFETY & PRECAUTIONS 5.1 Personnel Hazards Electrical Shock and High-Temperature Parts Fire hazards parts PCNT board (~173.1˚F) Page 1-25 Lithium battery Page 1-26 Telephone line Power supply unit (~185˚F) Page 1-25 Page 1-25 SCNT board Page 1-25 BJ cartridge (~212˚F) (Alminium plate)
  • Page 44 Part 1: Facsimile Moving parts Page1-26 Pickup roller Separation roller Lifting plate Document feed motor Document eject roller Document feed roller Paper feed motor Carriage motor Paper eject roller Transmission roller Carriage belt Paper feed roller Preventing ink stains Page1-26 Purge unit Ink absorber Figure 1-15 Personnel Hazards (2)
  • Page 45: Electrical Shock

    Chapter 1: General Description 5.1.1 Electrical shock Electrical shock hazard • To prevent electrical shock, be sure to disconnect the power cord and modular jack before disassembly. • Remove grounding wrist straps before servicing this unit while the FAX’s power is on.
  • Page 46: Fire Hazards

    Part 1: Facsimile 5.1.3 Fire hazards Do not dispose in fire. Do not dispose of lithium batteries in fire. Doing so may rupture the battery and expose flammable materials. Follow applicable local regulations when disposing of the the SCNT board assembly’s lithium battery.
  • Page 47: General Cautions

    Use the MultiPASS C50 only on a sturdy, stable, level surface. If the MultiPASS C50 falls, it could be seriously damaged. Do not use the MultiPASS C50 near water. If you spill liquid on or into the unit, unplug it immediately and call your local authorised Canon dealer or service centre.
  • Page 48 Install the unit in a place with temperatures in the 10°–32.5°C range. Always unplug the MultiPASS C50 during thunderstorms. Before you transport the MultiPASS C50, remove its BJ cartridge. Always lift the MultiPASS C50 as shown below. Never lift it by its sheet feeder or document supports. IB1-15 1-28...
  • Page 49 If you notice smokeor unusual noisesor odorscoming from it. If the MultiPASS C50 does not operate normally when you follow the operating instructions. Adjust only those controls that are covered by the operating instructions in this user’s guide, or you can damage the unit and require extensive repair work.
  • Page 50 Place the unit near a standard 200–240 VAC power outlet. Place the MultiPASS C50 near the PC you will be connecting it to. Make sure you can reach it easily, as you will be using it as a printer, fax machine, copier, scanner, and telephone.
  • Page 51 Unplug the unit only by pulling on the plug itself. Never pull on the cord. Do not plug the MultiPASS C50 into an outlet shared with an appliance such as an air conditioner, computer, electric typewriter, or copier. These devices generate electrical noise, which can interfere with the MultiPASS C50’s operation.
  • Page 52: Bj Cartridge Cautions

    Guidelines for Using and Maintaining BJ Cartridges The most important thing you can do to ensure the best possible print quality, as well as extend the life of your MultiPASS C50, is to take care of the MultiPASS C50’s BJ cartridges following these guidelines: Store cartridges at room temperature.
  • Page 53 PRINT HEAD Make sure the BJ cartridge holder is in its home position (on the right side of the unit) when you are not using the MultiPASS C50. If it is not in its home position, press the CARTRIDGE button.
  • Page 54 To maintain the best possible print quality, these nozzles need to be cleaned from time to time. Your MultiPASS C50 is equipped with a print head cleaning function that does this. If your printouts become faint or streaked, or if their quality otherwise decreases, clean the print headas described below.
  • Page 55 When to Replace the BJ Cartridge How frequently you need to replace your MultiPASS C50’s BJ cartridge or one of its ink tanks depends on how you use your MultiPASS C50. If you print a good deal of graphics, halftones, or greyscales, you will need to replace the cartridge more often than if you print mainly text.
  • Page 56 If the message CHANGE CARTRIDGE appears in the LCD display, the BJ cartridge may have run out of ink. This message also appears if the MultiPASS C50 has to store a fax in its memory because the cartridge is out of ink.
  • Page 57 If you remove a partially used BJ cartridge from the MultiPASS C50, store it in the SB-21 BJ cartridge container that came with your unit.
  • Page 58 Part 1: Facsimile b) Unpacking the BJ cartridge Do not open the BJ cartridge packaging unless you are ready to install the new BJ cartridge. Before installing the BJ cartridge, gently remove the orange head cap and the orange protective tape from the nozzles. Storing an opened BJ cartridge If the BJ cartridge packaging has been opened and the BJ cartridge is not to be installed immediately, store the cartridge in the SB-21 cartridge...
  • Page 59 Chapter 1: General Description c) Protecting the ink nozzles Do not touch or wipe the ink nozzles with tissue paper, etc. Doing so can clog the nozzles. If the head cap and protective tape have been removed and the BJ cartridge is not to be installed immediately, store the cartridge properly to prevent the nozzles from drying out and clogging.
  • Page 60: Ink Cartridge Cautions

    Part 1: Facsimile 5.2.3 Ink cartridge cautions a) General cautions Refer to a) General cautions on Page 1-27 . b) Unpacking the ink cartridge Do not open the ink cartridge packaging unless you are ready to install the new ink cartridge.
  • Page 61 Chapter 1: General Description c) Preventing ink clogging Do not touch the ink cartridge’s ink outlets. Doing so may introduce foreign matter into the printing head’s joint pipes, causing poor ink suction. After removing the cap from the ink cartridge, immediately install the ink cartridge in the printing head to prevent the ink at the nozzles from drying out and clogging.
  • Page 62: Servicing Cautions

    Part 1: Facsimile 5.3 Servicing Cautions 5.3.1 Damage from static charge This unit contains contact sensors and printed circuit boards equipped with ROM, RAM, custom chips, etc. These electronic components are susceptible to damage caused by static charge. When disassembling this unit, take care to prevent static charge. Static electricity Static charge can damage electronic components or alter their electrical characteristics.
  • Page 63: Print Assembly

    Chapter 1: General Description 5.3.3 Print assembly Carriage Head Gap BJ Cartridge Carriage ribbon cable ass'y Spurs Figure 1-20 Print Assembly Precautions 1-43...
  • Page 64 Part 1: Facsimile a) General precautions Head gap The head gap is the distance between the BJ head and the platen. It has been factory- adjusted. If the carriage guide frame fastened to the printer frame is repositioned, the head gap must be adjusted. This may affect the printing quality. If the printing quality has degraded due to a change in the head gap, see to adjust the head gap.
  • Page 65: Paper Feed Section

    Chapter 1: General Description 5.3.4 Paper feed section a) General precautions Setting the paper size For fax operations, the user sets the paper size with the MultiPASS Desktop Manager for Windows. The unit cannot detect the paper size automatically. Therefore, if the paper size is altered during servicing, be sure to set it back to the user’s paper size setting.
  • Page 66: Opening The Upper Cover

    Part 1: Facsimile C) Replacing the PCNT board The PCNT board stores the absorption amount of waste ink absorber and vertical alignment data. Therefore, when replacing the PCNT board, print out the absorption amount data and then enter this data into the new PCNT board, and then adjust vertical alignment.
  • Page 67: Data-Related Precautions

    Chapter 1: General Description 5.4 Data-related precautions The memory IC on the circuit board stores the user’s registration data and values for various counters, etc., required for servicing. Although this data is normally retained in memory, it can be deleted by mistake. When handling this data during servicing, note the following precautions.
  • Page 68: Data In The Image Storage Memory (Dram)

    Part 1: Facsimile 5.4.1 Data in the image storage memory (DRAM) DRAM stores image data which was read other than by a direct transmission. It also acts as a buffer memory to store the image data received. If power is turned off, the memory clear list is printed automatically the next time the power is turned on.
  • Page 69: Data In The Control Processing Memory (Sram)

    Chapter 1: General Description 5.4.2 Data in the control processing memory (SRAM) SRAM is backed up by a lithium battery. It can retain the stored data for 5 years after the power is turned off. SRAM stores the following data: All the data the user entered with the menu system, the activity reports and other report-generating data, the redial data containing the redial destinations set with the Redial key, the servicing data set by repair personnel with the service soft switch, and the CS LED lights-on duration data.
  • Page 70: Data In The Eeprom

    Part 1: Facsimile 5.4.3 Data in the EEPROM The EEPROM stores the absorption amounts of the waste ink absorber and vertical alignment data. The non-volatile EEPROM does not require any electrical power to retain the data it contains. Calculation of the total waste ink amount of the waste ink absorber starts immediately after the printer is used.
  • Page 71 Chapter 1: General Description Waste Ink absorber Figure 1-23 Waste Ink Absorber 1-51...
  • Page 72: Scnt Board Replacement Precautions

    Part 1: Facsimile 5.4.4 SCNT board replacement precautions Before replacing the SCNT board, print out all of the stored data. The reports which output the data that must be entered into the new SCNT board is listed below. User report One-touch speed dialing list Coded speed dialing list Group dialing list...
  • Page 73 Chapter 1: General Description 5.4.5 Data initialization through service operation All the data can be initialized with the service data #8 clear operation. For details on the initialization procedure and the data that is erased, see Chapter 3: 5.2 Service Data Setting on Page 3-31 REFERENCE "All clear"...
  • Page 74 Part 1: Facsimile 5.5 Protective Mechanism 5.5.1 Data battery backup function If there is a power outage or if the power is turned off, the data stored in the control memory is retained since the lithium battery function as a data battery backup. For details on the backed up data, see Chapter 1: 5.4 Data related precautions on Page 1-47...
  • Page 75 Chapter 1: General Description 5.5.3 Heat protection mechanism The BJ cartridge head’s aluminum panel becomes hot during printing. It also gets hot if printing continues even after the ink in the cartridge has been depleted. The aluminum panel’s temperature is detected by the BJ cartridge’s head temperature sensor. •...
  • Page 76 Part 1: Facsimile 5.5.5 Lightning protection The fax unit’s electrical components are protected from abnormal voltage caused by lightning. Protected Component Safety Device SCNT board assembly Arrestors (ZD2) on the primary side of the SCNT board NCU discharges a voltage over 320 to 480 VDC via the power cord When protection is not possible The SCNT board may not be adequately protected even with the protection circuits if lightning strikes the telephone line.
  • Page 77 Chapter 1: General Description 6. QUALIFICATION REQUIRED FOR INSTALLATION WORK The qualifications for installation must satisfy local laws and regulations. 1-57...
  • Page 78 Part 1: Facsimile This page intentionally left blank 1-58...
  • Page 79 Chapter 2 Technical Reference...
  • Page 81 Chapter 2: Technical Reference 1. COMPONENT LAYOUT The mechanism is composed of the Document Feed Section, which separates pages from a stack of documents and feeds them in one at a time to the Scanning section; the Paper Supply Section, which supplies separated paper or special paper to the Printer Section, and ejects them to the paper tray after printing;...
  • Page 82 Part 1: Facsimile The electrical section is composed of the following: the SCNT board, which performs system control; the NCU board, which is the interface with the telephone circuit; PCNT board; which performs BJ printer control; the power supply unit; and the OPCNT board, which detects key operations and displays status information.
  • Page 83 Chapter 2: Technical Reference 2. SCANNER MECHANISM The scanner section scans documents that are to be sent or copied. Figure 2-3 Document Feed Section...
  • Page 84 Part 1: Facsimile Names and Functions of Parts 1. Paper Guide When properly adjusted to the width of the documents, the guide will hold the documents in the horizontal direction to prevent them from skewing when fed. 2. Document Feed Motor This motor drives all the rollers in the scanner section.
  • Page 85 Chapter 2: Technical Reference Initializing the upper document feed roller When the separation roller starts to rotate, the position of the upper document feed roller is simultaneously initialized to raise the document stopper Initialization is carried out when the power is turned ON, when documents are inserted and when documents are ejected. NOTE Document feed lever Switching between automatic document feed and manual document feed is carried out by...
  • Page 86 Part 1: Facsimile 3. PAPER SUPPLY MECHANISM The paper feed mechanism in this model is taken from the BJC-4200 BJ printer. This printer has no paper selection lever on automatic sheet feeder. If paper meets specifications, it can be fed without selecting operation the paper type.
  • Page 87 Chapter 2: Technical Reference Names and functions of parts: 1. Paper guide The paper guide which slide manually is fixed align with the left side of the paper, to prevent skew. 2. Lifting Plate This plate moves upwards by the force of the springs and the release cam mechanism, lifting the paper stack until it touches the Pickup Roller.
  • Page 88 Part 1: Facsimile Paper feed motor drive switching Power from the paper feed motor is switched for separation and feed of the paper, and nozzle cleaning mechanisms by the direction of paper feed motor rotation, the slide lock pin on the purge unit and swing gear. When the carriage moves in front of the purge unit, the NOTE carriage pushes the control pin, and releases the swing gear driven by the paper feed motor.
  • Page 89 Chapter 2: Technical Reference Paper Separation Mechanism (Automatic feed / Manual feed) This model has no paper selection lever on the automatic sheet feeder. If the paper meets specifications, it can be fed without selecting operation the paper type. The paper is loaded in the auto sheet feeder such that a corner of it is caught by the paper NOTE separator.
  • Page 90 Part 1: Facsimile Paper feed error detection There are three types of paper feed error which may occur: a) No paper error NOTE Occurs when the Paper Edge Sensor does not detect the paper’s leading edge the start of the paper picked up operation is executed, it is executed again. If the paper is still not sensed , it is assessed as a No paper error.
  • Page 91 Chapter 2: Technical Reference 4. PRINTER SECTION The printer section mechanism in this model is taken from the BJC-4200 BJ printer. Major changes are as follows. • Cartridge installation is not performed from the front, but from above. • The spur attachment location has been changed. •...
  • Page 92 Part 1: Facsimile Names and functions of parts 1. Home Position Sensor (HPS) See Page 2-13. This sensor detects the home position edge and carriage position. Also, at the capping position, the on/off of purge sensor flag during the pump operation is detected. 2.
  • Page 93 Chapter 2: Technical Reference For details on BJ cartridge holding, carriage drive and pump operation state detection, see the FACSIMILE BASIC•INTER SUPPLEMENT 2 (supplied separately). NOTE Ink shield Pump Wiper control tab Slide lock pin Purge unit drive gear Rubber cap Wiper unit Figure 2-8 Purge Unit Carriage...
  • Page 94 Part 1: Facsimile BJ head protection In order to always maintain good print quality, this model performs cleaning of the BJ head at appropriate times. There are three types of cleaning operations: pump suction, wiping, and maintenance jet. NOTE Also, the print head is capped after printing, to preserve the head. •...
  • Page 95 Chapter 2: Technical Reference Print Shift Correction Print gaps can occur when doing bidirectional printing, due to changes in the weight of the BJ cartridge and mechanical errors. This gap is corrected by adjusting the carriage drive NOTE motor load and the carriage position, which is determined logically from the number of stepping pulses.
  • Page 96 Part 1: Facsimile Ink empty detection Ink empty detection during fax operation is performed by firing black ink between the light source and receptor of the ink sensor, located on the left side of the printer. This function does not work with the BC-22, only with BC-21 or BC-20. NOTE When ink passes between the source and the receptor, as shown in Figure 2-10 , the sensor output will be a pulse waveform.
  • Page 97 Chapter 2: Technical Reference Waste Ink Absorbers This model has a single ink absorber which absorbs waste ink as follows. • Suction waste ink Waste ink sucked from the cap NOTE • Maintenance jet waste ink Waste ink from the test firing used to adjust the nozzle condition •...
  • Page 98 Part 1: Facsimile 5. BJ CARTRIDGE This model accepts three types of BJ cartridges, the BC-20, BC-21 and BC-22. 5.1 Structure a) BC-20 Black BJ cartridge structure × 128 nozzle bubble jet print head unit, on-demand thermal ink The black BJ cartridge contains a 360 dpi jet type, containing 44 ml of ink.
  • Page 99 Chapter 2: Technical Reference Black BJ Cartridge Color BJ Cartridge Nozzle 1 Nozzle 1 Yellow Nozzles 1 to 24 Magenta Nozzles 25 to 48 Cyan Nozzles 49 to 72 Black Nozzles 73 to 136 Nozzle 136 Nozzle 128 Photo BJ Cartridge Figure 2-11 Nozzle Arrangement Air Intake Plate Cartridge Cover...
  • Page 100 Part 1: Facsimile Air Intake Plate Rubber Sheet Cartridge Cover Air Intake Plate Ink Filter Ink Sponges Cartridge Body Ink Suppliers Label Label Cartridge Cover Ink Sponge Ink Passage Section Holder Ink Suppliers Aluminum Plate 136 Bubble Jet Nozzles Label Signal Connection Point Faceplate Bubble Jet Head Unit...
  • Page 101 Chapter 2: Technical Reference 5.2 BJ Head Driver Block Diagram • 128/136 bit shift resistor Stores the printing data (HDATA) transferred from the control board at HCLOCK’s timing. • 128/136 bit latch Latches the printing data (HDATA) converted by the 128/136 bit shift resistor. •...
  • Page 102 Part 1: Facsimile Temperature Control Heater x 2 Rank Resistor RANK Sub-heater x 2 W-HT <0> H ENB <1> Heater 1 Odd ENB Even ENB <0> B ENB <1> <2> Block Enable Decoder 128bit Shift Resistor 128bit Latch Delay HDATA 128bit Array HCLOCK...
  • Page 103 Chapter 2: Technical Reference 5.3 Printing Signal a) Black BJ cartridge drive control The black BJ cartridge driving control is executed by dividing the head’s 128 nozzles into 8 blocks (16 nozzles each). These blocks are further divided into odd and even blocks (8 nozzles each). The odd blocks eject ink simultaneously, and the even blocks do so as well.
  • Page 104 Part 1: Facsimile 154µs (6.51kHz) 720dpi/ Smoothing 77µs (13.02kHz/9.76kHz*) 109µs (9.19kHz) HLATCH 128or136 HDATA Data transmission to shift resistor HCLOCK Odd ENB Even ENB 1(0) 0(1) 1(0) 0(1) B ENB 0 1(0) 0(1) Head Driving in HQ Mode (Divided into 16) B ENB 1 1(0) 0(1)
  • Page 105 Chapter 2: Technical Reference 6. ELECTRIC CIRCUIT 6.1 Component Block Diagram Ink detect Document Document sensor sensor edge sensor System control section Pulse genration Operation panel unit circuit AC230V Power supply Real-time unit +24V clock IC Serial transmission System controller (1/3) (IC203) (IC401) Data backup...
  • Page 106 Part 1: Facsimile 6.2 Circuit Board Components a) System control section The system controller is made up of the following components, and controls the entire fax system. a-1) MPU (Micro Processor Unit) (IC 201) The main functions of the NEC µPD70433GJ-16-3EB MPU are as follows. •...
  • Page 107 Chapter 2: Technical Reference a-4) Main ROM (IC301) This 8 Mbit ROM contains the control programs (e.g. operation panel, scanner and communications section etc.) for this fax. a-5) SRAM (IC 302) This 256 Kbit SRAM is backed up by lithium battery. SRAM holds data registered for system control and communications management information.
  • Page 108 Part 1: Facsimile d) Printer control section (On the PCNT board) d-1) Printer controller (IC 5) The main functions of the printer controller are as follows: • Bi-centronics interface • EEP-ROM control • DRAM control • Buffer control • Print head control d-2) MPU (IC 1) •...
  • Page 109 Chapter 2: Technical Reference 6.3 Flow of Image Signals a) G3 transmission (1) With the LED as a light source, the image is scanned by the contact sensor, and analogue image data sent to the SCNT board. (2) The System controller IC (Internal UHQ unit) converts analogue image data from the contact sensor to digital image data.
  • Page 110 Part 1: Facsimile b) G3 Reception (1) Image signals received by L1, L2, pass through the hybrid circuit in the NCU, and are amplified. The modem demodulate these images, and writes them to the DRAM. (2) The MPU decodes the demodulate image data, checks errors, stores them in the DRAM, encodes the data and rewrites them into the DRAM.
  • Page 111 Chapter 2: Technical Reference c) Color copy (1) Using the LED as a light source, the image is scanned by the contact sensor, and RGB analogue image data is sent to the SCNT board. (2) The System controller IC (Internal UHQ unit) converts analogue image data from the contact sensor to RGB digital image data.
  • Page 112 Part 1: Facsimile 7. COMMUNICATION SYSTEM OPERATIONS 7.1 FAX/TEL Switching This fax is set to automatically switch between fax and telephone, on the same telephone line. If the other party is a fax, the fax is received automatically, and if the other party is a telephone, the alarm in the main unit is rung to alert the user.
  • Page 113 Chapter 2: Technical Reference 7.2 Answering Machine Connection This connection is for effective use of an answering machine connected to the extension phone jack. If the other party is a telephone, the answering telephone records the message, and if the other party is a fax, the fax receives automatically.
  • Page 114 Part 1: Facsimile 8. NEW FUNCTION 8.1 Color Scanning Ability 8.1.1 Contact sensor specifications Effective reading width 216 mm Effective number of picture elements (pixels) 2552 pixels Scanning rate When color scanning 30~300 dpi: 21 ms / line 301~600 dpi: 33 ms / line When color copying 360 dpi fixed: 33 ms / line Pixel density...
  • Page 115 Chapter 2: Technical Reference 8.1.2 Reading color documents When scanning a line of a color document, the LED’s are sequentially lit: first Red, then Green, then Blue. The corresponding image data of the line are then read and stored to memory. The Red, Green and Blue LED’s are mounted on the white LED board at the right side of the contact sensor.
  • Page 116 Part 1: Facsimile This page intentionally left blank 2-36...
  • Page 117 Chapter 3 Maintenance and Service...
  • Page 119 Chapter 3: Maintenance & Service 1. MAINTENANCE LIST 1.1 Consumables Level Consumable When User BJ cartridge When “REPLACE CARTRIDGE” is displayed or (BC-20 / BC-21 / BC-22) when ink has run out. “YMC INK cartridge When using BC-21,and either (BCI-21 Color color”...
  • Page 120 Part 1: Facsimile 1.3 Periodic Inspection None 1.4 Periodic Replacement Parts None 1.5 Adjustment Items The following adjustments must be made on this fax. For the adjustment procedure, see 3. ADJUSTMENT on page 3-6. Item When CS LED lights-on duration When the SCNT board, or the lithium battery, or the contact adjustment sensor are replaced.
  • Page 121 Chapter 3: Maintenance & Service 1.6 General Tools Tool Phillips screwdriver Removing/inserting screws Flat bladed screwdriver Removing/inserting screws Precision Phillips screwdriver Removing/inserting screws Precision flat bladed screwdriver Removing plastic tabs Tweezers Removing coil spring Isopropyl alcohol (IPA) Cleaning the cleaning location Pliers, needle nose Driving retaining ring 1.7 Special Tools...
  • Page 122 Part 1: Facsimile 2. HOW TO CLEAN PARTS 2.1 Main Unit Outer Covers Wipe with a dry, soft cloth. 2.2 Separation Roller Open the operation panel, and wipe with a dry, soft cloth. 2.3 Document Feed/Eject Roller Open the operation panel, and wipe with a dry, soft cloth. 2.4 Separation Guide Open the operation panel, and wipe with a dry, soft cloth.
  • Page 123 Chapter 3: Maintenance & Service Separation guide White sheet Printer platen Separation roller Document feed roller Glass window (contact sensor) Document eject roller Figure 3-1 Cleaning Location...
  • Page 124 Part 1: Facsimile 3. ADJUSTMENT 3.1 CS LED Lights-on Duration Adjustment a) Overview This adjustment is used to eliminate uneven scanning which can result from variations in light intensity between individual LED’s. Performing the adjustment will therefore have an effect on scanned and copied images.
  • Page 125 Chapter 3: Maintenance & Service 3.2 Vertical Alignment Correction a) Overview Vertical alignment during bi-directional printing can be corrected by adjusting the print starting position. No tools are required for this adjustment. b) Printing the test pattern Follow the procedure below to print out the test pattern. FUNCTION START/COPY START/COPY...
  • Page 126 Part 1: Facsimile ⇐Misalignment Direction : "LEFT" Misalignment Direction : "RIGHT"⇒ 2 dot 1 dot 0 dot 1 dot 2 dot Printout of 1st line Printout of 2nd line Printout of 3rd line Center Figure 3-5 Correct Test Pattern d) Correction procedure The misaligned vertical lines in the middle, shown in Fig.
  • Page 127 Chapter 3: Maintenance & Service FUNCTION BJ ADJUST START/COPY CHANGE VALUE START/COPY START/COPY For this example, enter 9 with the numeric keypad CLR SHQ and select RT (RIGHT) with START/COPY START/COPY CLR HQ For this example, enter 6 with the numeric keypad START/COPY START/COPY and select RT (RIGHT) with...
  • Page 128 Part 1: Facsimile 3.3 Head Gap Adjustment a) When adjustment is required If the carriage guide frame fastened to the printer frame is repositioned, the head gap must be adjusted. The screws are painted red to prevent them from being loosened. Only the head gap between the BJ cartridge’s head face and platen needs to be adjusted (to approximately 1.2 mm) to ensure optimum print quality.
  • Page 129 Chapter 3: Maintenance & Service b) Required adjustment tools Tool Gap gauge (1.2 mm) For head gap measurement Phillips screwdriver Removing/inserting screws BJ cartridge (BC-20) For head gap measurement (During the adjustment, the head’s nozzles will come into contact with the gap gauge.
  • Page 130 Part 1: Facsimile c-2) Adjustment (1) Set the paper thickness lever to the right and place the gap gauge at position B. (2) Move the carriage to position B. (3) Set the paper thickness lever to the left. (4) Loosen screw A until the carriage guide frame moves forward under the carriage’s own weight with screw B as a pivot.
  • Page 131 Chapter 3: Maintenance & Service (10) Loosen screw B until the carriage guide frame moves forward under the carriage’s own weight around screw A. (11) Lightly push the screw B end of the carriage guide frame once or twice and check that the carriage guide frame moves around screw A as shown by the arrows.
  • Page 132 Part 1: Facsimile 4. TROUBLESHOOTING 4.1 Troubleshooting Index For troubleshooting, use the troubleshooting index below to investigate the cause of the problem and refer to the specified page for countermeasures. Problem • General errors Page 3-26. • The unit does not power on. (Evaluation criteria: Look at the unit in question.) •...
  • Page 133 Chapter 3: Maintenance & Service 4.2 Errors Shown on the Display 4.2.1 User error message Look for the applicable error message and execute the appropriate countermeasures. "BUSY/NO SIGNAL" (#005/#018) Cause: The receiving fax did not answer within 35 seconds. (T1 timer over) Solution: Contact the other party and have them check their fax.You can try to send the document manually.
  • Page 134 Part 1: Facsimile "DATA ERROR" Cause: The registration data in the SRAM was destroyed and a checksum error occurred due to a dead lithium battery or SRAM failure. Solutions: (1) Press the START/COPY button, and turn the power off and on again. (2) Replace the lithium battery.
  • Page 135 Chapter 3: Maintenance & Service "CARTRIDGE JAMMED" Printing position correction failed Cause: Carriage movement prevented by one of the following. Damaged shaft. Parts deformed. (Carriage or guide frame) Insufficient grease. Countermeasure: Replace the shaft. Replace the deformed parts. Apply more grease. Cause: Bi-directional print displacement correction failed because the carriage motor is out of step, or some similar reason.
  • Page 136 Part 1: Facsimile "NO RX PAPER" (#012) Cause: The receiving fax machine declares no paper in DIS, or its memory is full. Solution: Contact the other party, and ask them to put paper in their machine, or to clear their fax machine’s memory.
  • Page 137 Chapter 3: Maintenance & Service 4.2.2 Error codes a) Service error code output When service data #1 SSSW SW01 bit 0 is set to “1”, then service error codes are printed on the activity management reports, reception result reports and error transmission reports, when communication ends in an error.
  • Page 138 Part 1: Facsimile • EPT (Echo Protect Tone) Change service data #1 SSSW SW03 bit 1. Bit 1:1 Transmit an echo protect tone. Not transmit an echo protect tone. • Adjust NL equalizer. Set service data #2 MENU Parameter No.05 to “ON”. •...
  • Page 139 Chapter 3: Maintenance & Service c) ERROR CORD LIST for MultiPASS C50 New error codes indicate "new" in this list. • User error code Tx or Rx Definition #001 [ TX Paper Jam #003 [ TX/RX ] Copy Page, Communication Time Over...
  • Page 140 Part 1: Facsimile Tx or Rx Definition ##283 [ TX Excessive Repeat Protocol during Tx ##284 [ TX DCN Reception after TCF Transmission ##285 [ TX DCN Reception after EOP Transmission ##286 [ TX DCN Reception after EOM Transmission ##287 [ TX DCN Reception after MPS Transmission ##288...
  • Page 141 Chapter 3: Maintenance & Service Tx or Rx Definition ##765 [ TX Exceed Protocol Retransmission Limit Due to Failure to Receive Significant Signals after PPS-EOP Transmission during ECM Tx ##767 [ TX Receive DCN after PPS-EOP Transmission during ECM Tx ##768 [ TX Exceed Protocol Retransmission Limit or T5 Time (60 seconds) after...
  • Page 142 Part 1: Facsimile d) New error codes and recovery methods There is no new error code in this model. Note, however, the following supplementary information, as the machine requires different actions than the existing models to correct: ##342 Cleaning absorption waste ink capacity full Solution: Unlike errors that trigger the "CHECK PRINTER"...
  • Page 143 Chapter 3: Maintenance & Service This page intentionally left blank 3-25...
  • Page 144 Part 1: Facsimile 4.3 Errors not Shown on the Display 4.3.1 General errors • The unit does not turn on. (Evaluation criteria: Look at the actual unit.) (1) Check the power cord connection. (2) Check the connection between the PCNT board (J4) and power supply unit. (3) Check the connection between the SCNT board (JPCNT1, JPCNT2) and PCNT board (J5, J6) (4) Check the power supply unit’s fuse (F1).
  • Page 145 Chapter 3: Maintenance & Service 4.3.2 Printing problem • Faulty printing (Evaluation criteria: Test print is no good.) • The paper is not fed correctly. (Evaluation criteria: Look at the actual unit.) The Paper feed motor does not run. (1) Check the connection from the paper feed motor to the PCNT board (J3). (2) Check the paper feed motor’s resistance.
  • Page 146 Part 1: Facsimile • Printing quality error (Evaluation criteria: Check the test print image’s faults.) • Print is not clear (1) Paper has a correct side for printing. If the print quality is not as clear as you would like it to be, try turning the paper over and printing on the other side. •...
  • Page 147 Chapter 3: Maintenance & Service 4.3.3 Scanning problem • Faulty scanning (Evaluation criteria: Test print is good, but the copied image is no good.) • The document is not fed. The document feed motor does not run. (Evaluation criteria: Check it visually.) (1) Check the connection from the document feed motor to the PCNT board (J9).
  • Page 148 Part 1: Facsimile • The reading image is abnormal. (Evaluation criteria: Check the copy image’s faults.) Nothing is printed. (1) Check the connection between the contact sensor and SCNT board (JCS1). (2) Clean the white sheet. (2) Replace the contact sensor assembly. (3) Replace the SCNT board.
  • Page 149 Chapter 3: Maintenance & Service 5. SERVICE SWITCHES 5.1 Hardware Switches Figure 3-15 Slide Switch Location on NCU Board SW No. Nation U.K., AUS – – – – – – (OTHERS) Figure 3-16 Slide Switch Settings NCU Board Switch Settings This model has only one connection terminal for the extension telephone/handset.
  • Page 150 Part 1: Facsimile 5.2 Service Data Setting Service data can be checked and changed with items on display menus. The default values of the SSSW/parameters available in this fax machine are shown in this Chapter, 5.2.3 Service data setting in this manual.
  • Page 151 Chapter 3: Maintenance & Service 5.2.2 Service data registration/setting method Service data can be registered/set by the following operations: Standby (time and Receive mode display) 15:01 Fax Only (1) User data mode selection Press the FUNCTION button, and then < button. TEL REGISTRATION (2) Service data mode selection Press the...
  • Page 152 Part 1: Facsimile 5.2.3 Service data setting The flow chart shows the default values for Europe. For other type default, see page 3-44 . Service data #1 SSSW Error management SW01 – – (Service soft switch setting) Memory clear list output setting SW02 –...
  • Page 153 Chapter 3: Maintenance & Service #2 MENU Not used (Menu switch settings) Not used Not used Not used NL equalizer setting DIAL Line monitor setting SERVICEMAN Transmission level setting 10 (0~15) Not used Not used 50 Hz Frequency of pseudo ring signal 25 Hz 17 Hz 11 :...
  • Page 154 Part 1: Facsimile #3 NUMERIC Param. (Numeric parameter settings) Default Range Not used 10 (10%) (1~99) RTN signal transmission condition (1) 15 (15 lines) (2~99) RTN signal transmission condition (2) 12 (12 times) (1~99) RTN signal transmission condition (3) 0 (0 seconds) (0~60) Pause time for NCC (before the ID code) 0 (0 seconds)
  • Page 155 Chapter 3: Maintenance & Service #3 NUMERIC PARAM. (Numeric parameter settings) The relationship between the settings and the detection levels is as follows: Parameter 23 NOTE 0: -29 dBm 1: -33 dBm 2: -35 dBm 3: -38 dBm 4: -41 dBm 5: -44 dBm 6: -46 dBm 7: -47 dBm...
  • Page 156 Part 1: Facsimile #4 NCU TONE/PULSE (NCU settings) DIAL TONE 2nd DIAL TONE BUSY TONE 0 BUSY TONE 1 REORDER TONE MULTI AUTO RX CNG DETECT SPECIAL RKEY PBX DIAL TONE PBX BUSY TONE EUROPE #5 TYPE (Type setting) U.K. SWEDEN SWISS AUSTRIA...
  • Page 157 Chapter 3: Maintenance & Service 1. SSSW #7 PRINTER (Printer function settings) Not used SW01 – – – – – – – – Not used SW02 – – – – – – – – SW03 – – – – – –...
  • Page 158 Part 1: Facsimile Dialling data initialization #8 CLEAR (Data initialization mode USER SW User data and service data #1 to #3 settings) initialization User data and service data #1 to #3 and SERVICE SW #6 to #7 initialization #4 NCU setting data initialization SERVICE DATA Data on system dump list initialization REPORT...
  • Page 159 Chapter 3: Maintenance & Service 5.2.4 Explanation of service data a) SSSW (Service Soft Switch settings) The items registered and set by each of these switches comprise 8-bit switches. The figure below shows which numbers are assigned to which bits. Each bit has a value of either 0 or 1. See the chart in the service data shown in this Chapter, 5.2.3 Service data setting to see effective SW01 Figure 3-24 Bit Switch Display...
  • Page 160 Part 1: Facsimile 5.2.5 New SSSWs/parameters added to this model #1 SSSW (service soft switch setting) SW01 (service soft switch 01: error management) Function Service error code Output Not output Error dump list Output Not output Not used Copy function ##300 series service error code Output Not output...
  • Page 161 Chapter 3: Maintenance & Service #7 PRINTER (printer function settings) 1. SSSW SW12 (Switch 12: Report frame setting) Function Report frame lines Report frame line types Dashed line Solid line Not used Not used Not used Not used Not used Not used [Bit 0] Select whether to draw a frame for printing a report or list.
  • Page 162 Part 1: Facsimile SSSW Default Setting TYPE EUROPE U.K. SWEDEN SWISS AUSTRIA DENMARK #1 SSSW SW01 00010000 00010000 00010000 00010000 00010000 00010000 SW02 00000000 00000000 00000000 00000000 00000000 00000000 SW03 00000000 00000000 00000000 00000000 00000000 00000000 SW04 10000000 10000000 10000010 10000010 10000010 10000000...
  • Page 163 Chapter 3: Maintenance & Service SSSW Default Setting TYPE NORWAY HOLLAND BELGIUM AUSTRALIA FINLAND N.Z. #1 SSSW SW01 00010000 00010000 00010000 00010000 00010000 00010000 SW02 00000000 00000000 00000000 00000000 00000000 00000000 SW03 00000000 00000000 00000000 00000000 00000000 00000000 SW04 10000010 10000010 10000000 10000000...
  • Page 164 Part 1: Facsimile SSSW Default Setting TYPE ITALY SPAIN PORTUGAL IRELAND HONG KONG MALAYSIA #1 SSSW SW01 00010000 00010000 00010000 00010000 00010000 00010000 SW02 00000000 00000000 00000000 00000000 00000000 00000000 SW03 00000000 00000000 00000000 00000000 00000000 00000000 SW04 10000010 10000010 10000010 10000000 10000000...
  • Page 165 Chapter 3: Maintenance & Service SSSW Default Setting TYPE HUNGARY CHINA GERMAN FRANCE SINGAPORE CZECH SLOVENIA #1 SSSW SW01 00010000 00010000 00010000 00010000 00010000 00010000 00010000 00010000 SW02 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 SW03 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 SW04 10000000 10000000 10000000 10000010 00000010 10000000 10000000 10000000 SW05...
  • Page 166 Part 1: Facsimile SSSW Default Setting TYPE EUROPE U.K. SWEDEN SWISS AUSTRIA DENMARK #3 NUMERIC Param 5500 5500 6000 8500 5500 5500 3500 3500 3500 3500 3500 3500 1300 1300 1300 1300 1300 1300 #5 TYPE EUROPE U.K. SWEDEN SWISS AUSTRIA DENMARK 3-48...
  • Page 167 Chapter 3: Maintenance & Service SSSW Default Setting TYPE NORWAY HOLLAND BELGIUM AUSTRALIA FINLAND N.Z. #3 NUMERIC Param 4600 6000 5500 5500 5500 5500 3500 3500 3500 3500 3500 3500 1300 1300 1300 1300 1300 1300 #5 TYPE NORWAY HOLLAND BELGIUM AUSTRALIA FINLAND...
  • Page 168 Part 1: Facsimile SSSW Default Setting TYPE ITALY SPAIN PORTUGAL IRELAND HONG KONG MALAYSIA #3 NUMERIC Param 5500 5500 5500 5500 5500 5500 3500 3500 3500 3500 3500 3500 1300 1300 1300 1300 1300 1300 #5 TYPE ITALY SPAIN PORTUGAL IRELAND HONG KONG MALAYSIA 3-50...
  • Page 169 Chapter 3: Maintenance & Service SSSW Default Setting TYPE HUNGARY CHINA GERMAN FRANCE SINGAPORE CZECH SLOVENIA #3 NUMERIC Param 5500 3500 5500 6000 4000 5500 5500 5500 3500 3500 3500 3500 3800 3500 3500 3500 1300 1300 1300 1300 1300 1300 1300 1300...
  • Page 170 Part 1: Facsimile 6. TEST FUNCTIONS 6.1 User Test Print Functions User enabled Test print functions are as follow. 6.1.1 Nozzle check Execute cleaning if this test printing shows each nozzle condition such as no ejection, unclear or unstable etc. If the printing does not improve even after the cartridge is cleaned five times, replace the BJ cartridge or the ink cartridge.
  • Page 171 Chapter 3: Maintenance & Service 6.2 Service Test Functions The fax functions for testing individual operations, such as below. See Page 3-40 for details of entering the test mode. To leave the test mode, press the FUNCTION button, and then > button. 6.2.1 Test mode overview Test mode can be executed by following the menu items from the display.
  • Page 172 Part 1: Facsimile 6.2.2 Test mode flowchart TEST MODE ‘ ’ indicates that these items are not used in the field. [1] D-RAM See Page 3-55 [2] CS [1] CS SHADE ADJUST See Page 3-55 & LED TIMER ADJUST [2] CS READ [3] Not used [3] PRINT [0] VERT LINE...
  • Page 173 Chapter 3: Maintenance & Service 6.2.3 D-RAM tests Pressing the 1 button from the test mode menu selects the D-RAM tests. D-RAM Test 1 writes data to the entire D-RAM region and reads it out to check that operations are correct. D-RAM Test 2 just reads data at high speed.
  • Page 174 Part 1: Facsimile 6.2.5 PRINT test Pressing the 3 button from the test mode menu selects the print test. This test prints various patterns. For servicing, use the 3-7: CHECKERS pattern (press the 7 button from the print test menu). The other patterns are not to be used since they are for development and factory personnel.
  • Page 175 Chapter 3: Maintenance & Service Figure 3-30 Print Pattern Sample 3-57...
  • Page 176 Part 1: Facsimile 6.2.6 Modem and NCU tests These tests test modem and NCU transmission and reception. The modem tests check whether signals are sent correctly from the modem by comparing the sound of the signals from the speaker with the sounds from a normal modem.
  • Page 177 Chapter 3: Maintenance & Service b) G3 signal transmission test The G3 signal transmission test menu is selected by pressing the 4 button from the MODEM NCU test menu. The G3 signals below are sent from the modem using the modular jack and the speaker. The frequency can be changed with the numeric buttons.
  • Page 178 Part 1: Facsimile c) CNG and DTMF signal reception tests The CNG and DTMF signal reception test is selected by pressing the 6 button from the MODEM NCU test menu. In these tests, you can check whether the CNG signals and DTMF signals received from the modular jack are detected by the modem.
  • Page 179 Chapter 3: Maintenance & Service 6.2.7 Faculty tests The faculty tests are selected by pressing the 6 button from the test mode menu. These tests test the following faculties of this fax. Test type Overview Sensor tests Test whether the sensors are operating correctly. Operation panel test Tests whether the button switches on the control panel are operating correctly.
  • Page 180 Part 1: Facsimile 6-3 : SENSOR Pressing the 1 key. D 1 E 0 C 1 P 0 R : Document Sensor : O - OFF / 1 - ON : Document Edge Sensor : O - OFF / 1 - ON : Cartridge : No Cartridge / 1 - Cartridge Present : Pickup Roller Sensor...
  • Page 181 Chapter 3: Maintenance & Service b) Operation panel tests The operation panel test is selected by pressing the 7 button from the faculty test menu. In this test, check that the display, LED lamps, and buttons on the control panel are operating correctly. b-1) Display test Pressing the START/COPY button from the control panel menu, "H"...
  • Page 182 Part 1: Facsimile 6-7:OPERATION PANEL Press START button. H pattern displayed HHHHHHHHHHHHHHHH Press START button. All LCD dots displayed Press START button. All LED lamps light up. LED TEST Press START button. When a button is pressed, the 1 2 3 4 5 6 7 8 9 corresponding character goes out.
  • Page 183 Chapter 3: Maintenance & Service c) Line signal reception test The line detect test menu is selected by pressing the 9 button from the faculty test menu. This test checks the operation of the NCU signal sensor and frequency counter. In Menu 1, the CI, status can be detected and in Menu 2 the frequency can be detected at changing detection levels.
  • Page 184 Part 1: Facsimile 7. SERVICE REPORT 7.1 Report Output Function 7.1.1 User report output functions The fax can output user reports manually by SPECIAL MODE , or automatically, according to user data settings. a) Manual output of reports by SPECIAL MODE (#3 PRINT REPORT) Report type Operations SPEED DIAL LIST...
  • Page 185 Chapter 3: Maintenance & Service c) Reports output automatically Memory clear list The fax automatically outputs a memory clear list when the power is turned on after a power cut. Figure 3-34 Memory Clear List TX/RX NO : Indicates four digits of the transaction number MODE : Indicates, TRANSMISSION, or MEMORY RX CONNECTION TEL...
  • Page 186 Part 1: Facsimile 7.1.2 Service report output functions The fax outputs service data setting status, past communications history reports. a) List of service reports The fax outputs the service reports shown below. Report type Operations In the service mode, select the #10 REPORT and the 1.
  • Page 187 Chapter 3: Maintenance & Service a-1) System data list This list shows service data #1~#5, #7, #9 setting statuses. Figure 3-35 System Data List (page 1 ~ page 4) 3-69...
  • Page 188 Part 1: Facsimile Figure 3-36 System Data List (page 5 ~ page 6) “START DATE” records the date when the fax performs its first transmission, after shipment from the factory. NOTE 3-70...
  • Page 189 Chapter 3: Maintenance & Service a-2) System dump list Figure 3-37 System Dump List (1/2) 3-71...
  • Page 190 Part 1: Facsimile CLEAR DATE : Date on which data was initialized with service data #8 CLEAR, RX/TX : Total number of pages received/transmissions DOC/MEM : Total number of pages directly/memory transmitted A4/B4/A3/A5 : Total number of pages transmitted and received for each document size 14400 bps~2400 bps : Total number of pages transmitted and received for each...
  • Page 191 : Telephone number sent from other party : Maker code (For details, see Chapter 4: 4. MAKER CODE on page MAKER CODE 4-10 [1000 1000] Indicates a Canon fax lower nibble upper nibble MACHINE CODE : For future use RX/TX...
  • Page 192 (OTHER PARTY) (lower 20 digits) CONNECTION ID : ID sent from the other party, if the other party is a Canon fax START TIME : Communication start date and time (on 24-hour display) USAGE TIME : Communication time (in minutes and seconds)
  • Page 193 : Number sent from the other party or number dialled (OTHER PARTY) (lower 20 digits) CONNECTION ID : ID sent from the other party, if the other party is a Canon fax START TIME : Communication start time (on 24-hour display) USAGE TIME...
  • Page 194 Part 1: Facsimile 8. WIRING DIAGRAM Refer to "CIRCUIT DIAGRAM" (supplied separately) for details of the connector signals. 8.2 Connector Name and Signal Descriptions on following page, contains a brief description of the input/output signals. Refer to this description when carrying out troubleshooting. 8.1 Wiring Diagram Document edge Color...
  • Page 195 Chapter 3: Maintenance & Service 8.2 Connector Name and Signal Descriptions SCNT board Connector name Connected to Description JOPCNT1 Operation panel unit Connects to Operation panel unit. Performs keyinput data exchange and LCD data exchange. This also includes document sensor and document edge sensor signals. JCNTR1 Host (PC) Centronics connector for parallel connection to host.
  • Page 196 Part 1: Facsimile PCNT board Connector name Connected to Description BJ cartridge and Connector for BJ cartridge and Home position sensor. Home position sensor In addition to exchange of print data and BJ head temperature detection signals, also includes BJ cartridge detection and type identification signals.
  • Page 197 Chapter 4 Appendix...
  • Page 199 Chapter 4: Appendix 1. INSTALLATION This machine has been designed for user installation. Therefore, this manual contains only an outline description of the procedures. For details of the installation, see the USER'S GUIDE . REFERENCE 1.1 Setting up • Choosing a Location for Your MultiPASS •...
  • Page 200 Part 1: Facsimile 2. OPTION 2.1 HANDSET KIT The optional handset is available for connection to your MultiPASS C50. Contact your Canon dealer for more information. Package Contents Make sure you have the following items. If anything is damaged or missing, notify your Canon dealer immediately.
  • Page 201 Chapter 4: Appendix Attaching the Handset to Your Unit To attach the handset to your unit, follow these steps: Use a screwdriver to remove the two covers on the left side of the unit. Remove the screws from the plugs and insert the plugs in the holes on the handset cradle.
  • Page 202 Part 1: Facsimile Insert the plugs with the handset cradle in the holes on the unit. If you have difficulty inserting the plugs, turn the unit so that the left side is facing you and the right side is placed against a wall. This will Note allow you to insert the plugs without the unit moving.
  • Page 203 Chapter 4: Appendix 5. Connect the handset cord to the input jack marked on the left side of the unit. When carrying the unit, do not lift it by the handset cradle as it may break. Caution If you need to remove the handset cradle after it is installed, use a small phillips screwdriver to remove the two screws.
  • Page 204 Your British Telecom line has a maximum R.E.N. capacity of 4. Your Note Canon unit has a R.E.N. value of 1 (unless otherwise stated), and this handset also has a R.E.N. value of 1. You can therefore use additional equipment with a total R.E.N. value of up to 2.
  • Page 205 Chapter 4: Appendix This button can be used when the handset is connected to a PABX or a System ‘X’ exchange. The button is used to obtain a second line to the PABX while holding the original line (for example, when trans- ferring a call from one extension to another or when using some of the new features of the System ‘X’...
  • Page 206 Part 1: Facsimile 3. USER DATA FLOW This product differs from previous MultiPASS products in that it assumes that many of the user operable setting items can be set by connecting to a PC, and using the MultiPASS Desktop Manager Setup menu. This means that, in order to make these alterations when NOTE performing service, you will need a MultiPASS Desktop Manager enabled environment.
  • Page 207 Chapter 4: Appendix 2. USER SETTINGS 1. DATE & TIME 2. UNIT TELEPHONE # (Up to 20 digits) 3. UNIT NAME (Up to 24 characters) 3. DISPLAY LANGUAGE 4. SCAN CONTRAST STANDARD DARKER ENGLISH LIGHTER FRENCH SPANISH 5. VOLUME CONTROL CALLING VOLUME GERMAN ITALIAN...
  • Page 208 Part 1: Facsimile 3.2 USER DATA FLOW (by MultiPASS Desktop Manager) Items that the user can programmed using the MultiPASS Desktop Manager are listed. For details, see the MultiPASS Desktop Manager for Windows User’ Guide. Figures in boldface indicate the default setting. The flowchart shows the default values and the setting range for Europe.
  • Page 209 Chapter 4: Appendix 2. USER SETTINGS 1. DATE & TIME 2. UNIT TELEPHONE # 3. UNIT NAME 4. TX TERMINAL ID 1. TTI POSITION OUTSIDE IMAGE INSIDE IMAGE STANDARD 5. SCANNING CONTRAST DARKER LIGHTER 6. OFFHOOK ALARM 7. VOLUME CONTROL 1.
  • Page 210 Part 1: Facsimile 3. REPORT SETTINGS PRINT ERROR ONLY — REPORT WITH TX IMAGE 1. TX REPORT OUTPUT YES — REPORT WITH TX IMAGE OUTPUT NO 2. RX REPORT PRINT ERROR ONLY OUTPUT YES OUTPUT NO 4. SEND (TX) SETUP 1.
  • Page 211 Chapter 4: Appendix 5. RECEIVE (RX) SETUP 1. ECM RX 2. FAX/TEL AUTO SW FAX/TEL AUTO SW RING START TIME 08SEC (00~30SEC) F/T RING TIME 022SEC (010~045SEC) F/T SWITCH ACTION RECEIVE DISCONNECT 3. NET. SWITCH (Australia only) 4. FAX INCOMING RING RING COUNT 02TIMES (01~99TIMES) DURATION 06SEC (01~99SEC) 5.
  • Page 212 Part 1: Facsimile 6. FAX PRINTER SETUP 1. SELECT PAPER SIZE VERTICAL ONLY 2. AUTO RX REDUCTION SELECT REDUCE DIR HORIZ & VERTICAL 3. INK SAVER 7. SYSTEM SETTINGS 1. UN/LOCK PHONE PASS WORD LOCK PHONE MM/DD/YY 2. DATE FORMAT DD/MM ’YY ’YY MM/DD ENGLISH...
  • Page 213 Chapter 4: Appendix 3.3 SPECIAL MODE FLOW (by Operation Panel) SPECIAL MODE The User's Guide does not contain any mention of the SPECIAL MODE . This mode is to allow user complaints to be handled by giving instructions over the telephone, without using service mode.
  • Page 214 Part 1: Facsimile #3 PRINT REPORT → Prints Activity report ACTIVITY REPORT → Prints One-touch dial list, Coded speed dial list, Group dial list in order. SPEED DIAL LIST USER’S DATA LIST → Prints User’s data list → Prints System dump list ERROR REPORT #4 DOS PRINTING Set the DOS emulation mode to printer mode.
  • Page 215 Chapter 4: Appendix 4. MAKER CODE The 1-byte maker code displayed on the error dump list corresponds to the list of makers shown on the following page. For a sample of a dump list containing maker codes, see pages 3-64 ~ 3-66 REFERENCE 4-17...
  • Page 216 Part 1: Facsimile This page intentionally left blank 4-18...
  • Page 217 INDEX INDEX BJ cartridge container........1-19 1-37 BJ head ............1-5 2-21 #1 SSSW (Service soft switch settings) Broadcast transmission........1-8 ..............3-32 #1 MEMORY CLEAR (Special mode) ..............4-15 #2 MENU (MENU switch settings) CALIBRATION (Special mode)....4-15 Capping .............2-14 ..............3-32 #2 LINE TEST (Special mode)....4-15 Carriage .............2-12 Carriage motor ..........1-25 #3 NUMERIC param (NUMERIC...
  • Page 218 Part 1: Facsimile Data-related precautions......1-47 G3 reception image signal flow ....2-30 Delay transmission ........1-8 G3 signal transmission test......3-59 Direct mail prevention.........1-9 G3 transmission image signal flow ...2-29 Document detection ........2-2 General specifications .........1-2 Document edge sensor (DES) .....2-2 Head gap............1-44 2-25 3-62 3-10...
  • Page 219 INDEX Maker code..........4-17 MEMORY CLEAR (Special mode)..4-15 Reception image data .......1-48 Memory clear list ........1-9 Recommended paper ........1-5 3-67 Remote reception ........1-8 Modem and NCU tests ......3-58 ROM............2-27 MODEM IC ..........2-27 2-28 MPU (Micro processor unit) .....2-26 ROM version display.........3-66 2-28 Scanner section..........2-3 NCU board ..........2-2...
  • Page 220 Part 1: Facsimile User error codes ........3-21 User report..........3-66 Vertical alignment Correction .....3-7 Wiring diagram..........3-76...
  • Page 221 Part 2 rinter...
  • Page 223 Chapter 1 General Description...
  • Page 225 Chapter 1: General Description 1. FEATURES Built-in BJ color printer design The build-in printer works the same as the Bubble jet Full-color printer. This space-saving design occupies a minimum of desk space and makes it easy to work with the facsimile. Convenient paper handling The printer is equipped with an automatic sheet feeder that holds up to 100 sheets of A4/B5/LTR/LEGAL size Plain paper.
  • Page 226 10 sheets Print control mode Canon extended mode (Canon extended mode shall be selected when the MultiPASS printer driver is used.) Printing speed BC-20 (Black printing) up to 5 pages per minute (1500 characters per page) BC-21 (Black printing) up to 2 pages per minute.
  • Page 227 Transparency (Canon transparency film CF-102) Envelope (Commercial number 10 or DL-size) BPF (Canon back print film BF-102) High gross film (Canon High gross film HG-101) Glossy paper (Canon glossy paper GP-201) Fabric sheet (Canon Fabric sheet FS-101) T-Shirt transfers (Canon T-Shirt transfers TR-101)
  • Page 228 Part 2: Printer Printing range Plain paper and Special media Min. 7.17 1012 inch (182 257 mm) Max. 8.5 14.0 inch (216 356 mm) Feed direction (Plain paper , etc.) 0.81 inch/20.5 mm 0.12 inch/3.0 mm (Fabric sheet only) 1.5 inch/38.1 mm 0.27 inch 0.81 inch/20.5 mm 7 mm...
  • Page 229 Chapter 1: General Description 2.2 Interface Specifications The parallel interface sends 8 bits (one byte) of data at one time and is transistor-transistor-logic (TTL) compatible. Interface type IEEE P1284/Bi-directional parallel Data transmission 8-bit parallel interface (IBM PC or compatible) Synchronizing signal STROBE signal from the computer Handshake BUSY/ACKNLG...
  • Page 230 Part 2: Printer Signal circuit Input circuit Output circuit + 5V + 5V 1 K Ω SN74LS05 3.3 K Ω SN74LS14N or equivalent or equivalent (-ERROR) 100 Ω (PE) HOSTCLK (-STROBE) (SELECT) 470 pF (-ACKNLG) + 5V + 5V SN74LS05 3.3 K Ω...
  • Page 231 Chapter 1: General Description Connector signals The following table lists the signals and input/output status of the pin assignments used for parallel communication. Pin No. Signal Pin No. Signal -STROBE Input -STROBE -RET*1 DATA1 Input DATA1 -RET DATA2 Input DATA2 -RET DATA3 Input DATA3 -RET...
  • Page 232 Part 2: Printer BUSY When the printer makes BUSY high, it cannot receive data. The BUSY line goes high in response to a - STROBE pulse. This line remains high until the data are read. BUSY is also high under the following conditions: •...
  • Page 233 Chapter 1: General Description Timing chart The parallel interface transfers data in one direction only: from computer to printer. The data path is 8 bits wide. The printer and the computer synchronize data transfer with the interface signals, -STROBE, - ACKNLG, and BUSY.
  • Page 234 Part 2: Printer 3. OVERVIEW 3.1 Interface Connector BI-DIRECTIONAL PARALLEL PORT Figure 1-4 Interface Connector 1-10...
  • Page 235 Chapter 1: General Description 3.2 Printer Operation Panel See Part 1: Facsimile, Chapter 1: General Description , for details. REFERENCE 1-11...
  • Page 236 Part 2: Printer 4. SAFETY & PRECAUTIONS 4.1 Personnel Hazards For details on danger to personnel, see Part 1: Facsimile, Chapter 1: 5.SAFETY & PRECAUTIONS . REFERENCE 4.2 General Cautions 4.2.1 Connecting the interface cable a) Electrostatic discharge To protect the interface circuit from electrostatic discharge damage when connecting the interface cable, never touch the parallel interface connector terminals.
  • Page 237 Chapter 1: General Description 5. RESTRICTIONS While in the printer mode, some operations are restricted as follows: Operation Memory Fax Reception Regular Fax Reception (Document printed) Memory Fax Transmission FAX/TEL Switching Extension Telephone Communication (Connected to external jack) Answering Machine (Connected to external jack) * Memory Tx in the printer mode cannot be set.
  • Page 238 Part 2: Printer This page intentionally left blank 1-14...
  • Page 239 Chapter 2 Technical Reference...
  • Page 241 Chapter 2: Technical Reference 1. THEORY OF OPERATIONS 2.1 Outline In the facsimile mode, the printer part prints the received image from the facsimile circuit as described in Part 1. In the printer mode, the printer part prints the character and image data from the computer via the centronics type 8-bit parallel interface.
  • Page 242 Part 2: Printer 2.2 Mechanical Overview Part 1: Facsimile, Chapter For details on mechanical overview of printer mechanism, see 2: Technical Reference . REFERENCE...
  • Page 243 Chapter 2: Technical Reference 2.3 Data Flow 1) Interface Character codes, control codes, and image data conforming to the printer's character table are sent to the interface from the computer. The data are received when the printer is in on-line standby, or when the carriage changes directions during printing.
  • Page 244 Part 2: Printer 2.4 Printing The printer prints the fonts horizontally, and feeds the paper vertically. The printing design of the fonts are written into the font ROM*, and is usually made up of 360 dpi; 48 × 36 dots × 2 lines. Nozzles 49 to 60 and 113 to 124 are for spacing to next line, and for IBM nozzles block graphic character printing.
  • Page 245 Chapter 2: Technical Reference 2.5 Circuit Overview 2.5.1 Printer circuit This printer circuit is the same as the circuit for the facsimile printer. This section explains the operations of the circuit in printer mode. Paper edge sensor System control section System controller (2/3) (IC401) Printer control...
  • Page 246 Part 2: Printer a) MPU (IC1) Printer controller (IC5) is controlled by the Control/CG ROM (IC3) program to control printer mode operations. b) Control/CG ROM (IC3) Besides the printer hardware control program and font image data, the following data are stored in the Control/CG ROM.
  • Page 247 2.6 720 dpi Printing/Smoothing Feature 2.6.1 Canon extension mode In the Canon extension mode, the printer driver creates 720 dpi data for the horizontal axis and sends it to the printer, resulting in high-quality printing. With a black BJ cartridge installed, the printer driver smoothies the printed character’s edges at 720 dpi along the horizontal axis.
  • Page 248 Part 2: Printer 2.7 Printing Modes 2.7.1 Printing mode Depending on the cartridge installed, the medium, the printing mode, the resolution, the print data, etc., the printer varies the carriage movement, bubble jet head driving frequency, etc., to attain high-quality printing without any bleeding or shifting in the printout.
  • Page 249 Chapter 2: Technical Reference Table 2-1 Printing Modes and Heating Method With a Black BJ Cartridge Carriage Printing Mode Number of Nozzles Heat Frequency [ Movement Bk-HQ 1 pass 128 nozzles 6.51KHz [6.51KHz (13.02KHz)] Bk-Fine1 4 passes 32 nozzles 6.51KHz [6.51KHz (13.02KHz)] Bk-Fine2 4 passes 32 nozzles...
  • Page 250 Part 2: Printer 2.8 Optimum Printing Direction Control To prevent vertical misalignment of the printed characters, etc., when printing data is printed continuously in the direction of the paper feeding direction, printing is executed with the carriage moving from only one direction.
  • Page 251 2.10 Bi-Centronics Interface The Bi-Centronics interface is supported to maintain upward compatibility with the conventional Centronics interface and implement bi-directional communication. MultiPASS C50 supports three interface modes: Compatibility, Nibble and ECP modes which conform to IEEE-P1284 D2.00 Sep. 10, 1993. 2.10.1 Functions...
  • Page 252 Part 2: Printer 2.10.2 Structure a) Centronics uni-directional interface (Compatibility mode) See Part 2: Printer, Chapter 1: 2.2 Interface Specifications on page 1-5 . b) Bi-Centronics Interface (Nibble mode) In Nibble mode, the host computer sends data to the facsimile using the 8-bit data line as used for the Centronics interface.
  • Page 253 Chapter 2: Technical Reference b-2) Data transfer from the facsimile to the host computer in Nibble mode Data is transferred by the following steps. The host computer sets HostBusy to low to indicate that it is ready to receive data ( ). The facsimile sets the low-order nibble of the byte (0 to 3 bits) to four lines: nDataAvail, Xflag, AckDataReq, and PtrBusy.
  • Page 254 Part 2: Printer c) Bi-Centronics Interface (ECP mode) If the host computer supports ECP mode, your MultiPASS unit transfers data in ECP mode. If the host computer does not support ECP mode, your MultiPASS unit transfers data in Compatibility mode and Nibble mode.
  • Page 255 Chapter 3 Maintenance and Service...
  • Page 257 Chapter 3: Maintenance & Service 1. MAINTENANCE LIST 2. HOW TO CLEAN PARTS 3. ADJUSTMENT See Part 1: Facsimile, Chapter 3: Maintenance & Service , for details. REFERENCE...
  • Page 258 Part 2: Printer 4. TROUBLESHOOTING This section contains information to help you solve printer problems. A problem may have one or a combination of causes, including a malfunction in your computer, software, the printer cable, or the printer. Many printing problems are related to how your software interacts with the printer. If your printer is not operating properly, try the suggestions in this section.
  • Page 259 Chapter 3: Maintenance & Service 4.2 Errors not Shown on the Display See Part 1: Facsimile, Chapter 3: 4.3 Errors not Shown on the LCD in the general symptom/cure chart. REFERENCE a) Operational problems Printer does not print If the printer is turned on, but it still does not print, there is a problem either with the printer or its communication with your computer.
  • Page 260 Part 2: Printer c) Print quality problems If your print quality is not what you expect it to be, check the following list for your problem and a possible remedy or locate the problem in the sections below. Print results Most probable cause Remedy Smudged...
  • Page 261 Chapter 3: Maintenance & Service 5. SERVICE OPERATION FUNCTION 5.1 Report Output Function There is no automatically report output for printer mode. 5.2 Service Data There is no service data setting for printer mode. For details on Printer mechanism service data setting, see Part 1: Facsimile, Chapter 3: 5.2 Service Data Setting on page 3-31 .
  • Page 262 Part 2: Printer 5.3.2 Hexadecimal dump print You can set the printer so that it prints the hexadecimal code data. Then, when the printer receives print data from the computer, it converts and prints in the hexadecimal code. You only need to set this function if you decode the print data from an application program that does not send the print data correctly.
  • Page 263 Chapter 3: Maintenance & Service 6. WIRING DIAGRAM 6.1 Wiring Diagram See Part 1: Facsimile, Chapter 3: 7. WIRING DIAGRAM in the general wiring diagram. REFERENCE 6.2 Connector Location and Signal Description 6.2.1 SCNT board JCNTR1 Figure 3-2 SCNT Board...
  • Page 264 Part 2: Printer JCNTR1 (Centronics connector in ECP mode) Pin No. Signal In/Out Source Description STB* Computer DATA0 IN/OUT Computer Data bus DATA1 IN/OUT Computer Data bus DATA2 IN/OUT Computer Data bus DATA3 IN/OUT Computer Data bus DATA4 IN/OUT Computer Data bus DATA5 IN/OUT Computer...
  • Page 265 Chapter 4 Appendix...
  • Page 267 Chapter 4: Appendix 1. INSTALLATION This section describes the steps you follow to set up the printer. • When installing the printer, you must complete the fax installation described in Part 1. • No Centronics-compatible, parallel interface cable is provided with this fax package. Therefore, you must obtain an interface cable for connecting to the computer.
  • Page 268 Part 2: Printer 1.1 Choosing a Location for the Printer Whether at home or in the office, you need to find a comfortable and convenient location for the printer. However, the maximum length of the interface cable must be approximately 2.0m (6.5 feet). Interface cable Maximum length must be 2.0 m (6.5 feet).
  • Page 269 (4) Secure the cable connector by snapping the two wire clips (located on the printer) into the cable connector. (5) Open the ferrite core and attach it to the parallel cable near the end closest to the MultiPASS C50 Unit. Figure 4-2 Attaching the Ferrite Core (6) Connect the other end of the interface cable to the parallel port on the computer.
  • Page 270 Part 2: Printer This page intentionally left blank...
  • Page 271 0298 SC 2.00-0...
  • Page 272 Printed on paper that contains 60% reused paper. HY8-10AH-000 MultiPASS C50 SERVICE MANUAL Q'TY *00001* PRINTED IN JAPAN (IMPRIME AU JAPON) 0298 SC 2.00-0 CANON INC.

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