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Service Supplement - English PRIMERGY RX200 S6 Server Service Supplement Edition May 2010...
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– The contents of this manual may be revised without prior notice. – Fujitsu assumes no liability for damages to third party copyrights or other rights arising from the use of any information in this manual. – No part of this manual may be reproduced in any form without the prior written permission of Fujitsu.
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Before reading this manual For your safety This manual contains important information for safely and correctly using this product. Carefully read the manual before using this product. Pay particular attention to the accompanying manual "Safety notes and other important information" and ensure these safety notes are understood before using the product.
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(hereafter, "high safety use"). Customers should not use this product for high safety use unless measures are in place for ensuring the level of safety demanded of such use. Please consult the sales staff of Fujitsu if intending to use this product for high safety use.
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Only for the Japanese market: Although described in this manual, some sections do not apply to the Japanese market. These options and routines include: – USB Flash Module (UFM) – CSS (Customer Self Service) Service Supplement RX200 S6...
Introduction The PRIMERGY RX200 S6 server is an Intel-based server for mid-size networks and large companies. The server is suitable for use as a file server and also as an application, information or Internet server. Concept and target groups This Service Supplement completes the information given in the Operating Manual, the Options Guide and the Technical Manual of the system board.
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Introduction Information/procedure Manual Detailed safety notes "Safety notes and other important information" manual Features and technical data of the server Operating Manual Installation and operation, among other things: – External connectors – Operation – Configuration of the server – Installation of the rack mounting kit Troubleshooting Installation/removal or replacing of CSS components:...
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Introduction Information/procedure Manual Extensions and upgrades: Options Guide For some components only the installation routine is described in the Options Guide. Removing these components proceed in reverse order. – Expanding the main memory – Installing a second processor/replacing the processor/replacing the heat sink –...
Introduction Notational conventions The following notational conventions are used in this manual: Text in italics indicates commands or menu items. "Quotation marks" indicate names of chapters and terms that are being emphasized. Ê describes activities that must be performed in the order shown.
Procedure CAUTION! The actions described in these instructions should only be performed by service personnel. Ê First of all please familiarize yourself with the safety instructions in the chapter "Safety instructions" on page Ê Ensure that all required manuals (see Service DVD) are available, print out the PDF files if necessary.
Safety instructions The following safety instructions are also provided in the manual "Safety notes and other important information". This device complies with the relevant safety regulations for data processing equipment. CAUTION! The actions described in this manual should only be performed by service personnel.
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Safety instructions CAUTION! This device must only be connected to properly grounded power outlets or insulated sockets of the rack's internal power supply with tested and approved power cords. Ensure that the device is connected to a properly grounded power outlet close to the device.
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Safety instructions CAUTION! Proper operation of the system (in accordance with IEC 60950-1/2 resp. EN 60950-1/2) is only ensured if the casing is completely assembled and the rear covers for the installation slots have been fitted (electric shock, cooling, fire protection, interference suppression).
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Safety instructions CAUTION! Install the screw removed during installation/detaching Internal Options in former device/position. To use a screw of the different kind causes a breakdown of equipment. The installation indicated on this note is sometimes changed to the kind of possible options without notice. Batteries CAUTION! Incorrect replacement of batteries may lead to a risk of explosion.
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Safety instructions Working with CDs/DVDs/BDs and optical drives When working with devices with optical drives, these instructions must be followed. CAUTION! Only use CDs/DVDs/BDs that are in perfect condition, in order to prevent data loss, equipment damage and injury. Check each CD/DVD/BD for damage, cracks, breakages etc. before inserting it in the drive.
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Safety instructions Do not contaminate the CD/DVD/BD surface with fingerprints, oil, dust, etc. If dirty, clean with a soft, dry cloth, wiping from the center to the edge. Do not use benzene, thinners, water, record sprays, antistatic agents, or silicone-impregnated cloth. Be careful not to damage the CD/DVD/BD surface.
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Safety instructions Modules with Electrostatic-Sensitive Devices Modules with electrostatic-sensitive devices are identified by the following sticker: Figure 1: ESD label When you handle components fitted with ESDs, you must always observe the following points: Switch off the system and remove the power plugs from the power outlets before installing or removing components with ESDs.
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Safety instructions Service Supplement RX200 S6...
Replacement routines CAUTION! Observe the safety instructions in the chapter "Safety instructions" on page Opening/closing the server 4.1.1 Opening the server Ê Terminate all applications and shut down the server correctly. Ê If your operating system has not switched off the server, press the On/Off button.
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Replacement routines You must remove the fan cover before removing the housing cover. Removing the fan cover Figure 2: Removing the fan cover Ê Push the two green buttons (1) in the direction of the arrow. Ê Lift the fan cover upward and remove it (2). Removing the housing cover Figure 3: Removing the housing cover Ê...
Replacement routines Figure 4: Using the locking levers Ê Push the green locking levers together as shown (1) and then move them up (2) so that the housing cover is pushed backward slightly. Ê Lift the housing cover upward and remove it. 4.1.2 Removing the air duct Figure 5: Removing the air duct...
Replacement routines 4.1.3 Installing the air duct Figure 6: Installing the air duct Ê Install the air duct. – The plastic pin of the air duct must fit into the groove of the system board. – The air duct must be hooked into the fan brackets on the left side and the right side.
Replacement routines 4.1.4 Closing the server Ê Position the housing cover so that it protrudes about 1 cm over the rear edge. Make sure that each bolt is positioned in the corresponding nut. Ê Push the housing cover forward until it clicks into place. Ê...
ID prom using the "ChassisIDProm Tool" after installing the new LED board. The following information does not apply to the Japanese market: This tool is available for download from the following Fujitsu Technology Solutions support page: http://partners.ts.fujitsu.com/com/service/intelservers/tools The LED board (control panel) is fastened to a metal frame together with the front VGA connector.
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Replacement routines Ê Push the metal frame holding the LED board approx. 2 cm toward the front side. Figure 8: Replacing the LED board Ê Disconnect the front panel cable from the LED board (1). Ê Unlock the LED board by pressing the locking tabs on both sides (2). Ê...
Replacement routines Replacing the TPM The Trusted Platform Module (TPM) is installed on the system board between riser card slots #1 and #2. CAUTION! Advise the customer that he must provide you with TPM backup copies. For security reasons, the TPM must be restored/re-saved by the customer.
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Replacement routines Installing the new TPM Figure 10: Attaching TPM bit insert Ê Attach the TPM bit insert provided with the spare kit to a bit screwdriver. Figure 11: Installing the TPM Ê Insert the new TPM on the system board (1). Ê...
Replacement routines Replacing the UFM The connector for the UFM (USB Flash Module) is located near PCI slot #3 and might be hidden by an installed modular RAID controller. Removing the defective UFM Ê Open the server as described in the section "Opening/closing the server"...
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Replacement routines Installing the new UFM Figure 13: Preparing the UFM Ê Remove the nylon screw from the new UFM (1). Ê Remove the UFM spacer (2). Ê Connect the new UFM to the system board and the remaining UFM spacer. Ê...
Replacement routines Replacing the HDD backplane The following description applies to both variants of HDD backplanes (6x HDD modules or 8x HDD modules). Removing the defective HDD backplane Ê Open the server as described in the section "Opening/closing the server" on page Ê...
Replacement routines Ê Reinstall the air duct (see the section "Installing the air duct" on page 26). Ê Close the server and connect all power plugs (for a detailed description see the Options Guide). Replacing the power-distribution module The power-distribution module comprises a power backplane and a housing. In case of a defect, you must replace the complete unit.
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Replacement routines Ê Push the power-distribution module backward until the bolts (A) disengage. Ê Lift the power-distribution module upward and remove it. Installing the new power-distribution module Ê Place the new power-distribution module onto the bolts (A). Ê Push the power-distribution module toward the front until the bolts (A) engage.
Replacement routines Replacing a riser card There are three different riser cards: – Riser card #1: PCIe x8, standard and low-profile expansion cards – Riser card #2: PCIe x8, only low-profile expansion cards – Riser card #3: PCIe x4, internal, only for (low-profile) RAID controllers The following description applies to all variants of riser cards.
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Replacement routines Figure 17: Removing a riser card - example riser card #1 Ê Remove the two screws (see circles). Ê Remove the riser card. Installing the new riser card Ê Insert the new riser card. Ê Fasten the riser card with the two screws. Ê...
Replacement routines Replacing the system board The system board can be equipped with an optional TPM (Trusted Platform Module). This module enables third party programs to store key information (e. g. drive encryption using Windows Bitlocker Drive Encryption). If the customer is using TPM functionality, the TPM has to be removed from the defective system board and connected to the new system board.
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Replacement routines Figure 18: Removing the spacer screw Ê Remove the spacer screw (see circle). Ê Remove all fan units (description see the Operating Manual). CAUTION! Notice the positions of the fan units so that you can reinsert them into their original positions after replacing the system board.
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30). Ê Verify the settings on the new system board (for a detailed description see the "System Board D3031 for PRIMERGY RX200 S6 Technical Manual"). Ê Remove the processor(s) from the old system board and insert this processor(s) in the new system board (description see the Options Guide).
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Replacement routines Installing the new system board Ê Insert the system board by holding it at a slight angle. Ê Carefully shift the system board to the rear of the server until the connectors engage with the cut-outs in the connector panel. Ê...
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Replacement routines Ê If applicable, activate TPM functionality in the system BIOS under Security > TPM (Security Chip) Setting > Security Chip. For more information, refer to the "D3031 BIOS Setup Utility for RX200 S6" manual. CAUTION! After installing the new system board, it is necessary to update system specific data (e.
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Replacement routines Service Supplement RX200 S6...
Board layout The board layout of the system board is described in the "System Board D3031 for PRIMERGY RX200 S6 Technical Manual". You will find the part numbers of the cables in the cabling plans (see the Appendix of the Options Guide RX200 S6).
Appendix 5.1.2 HDD backplane 6x HDD modules Part number: SNP: A3C40102618 Figure 22: HDD backplane 6x HDD modules DVD cable power SAS cable for channel "B" Power cable SAS cable for channel "A" Service Supplement RX200 S6...
Appendix 5.1.3 HDD backplane 8x HDD modules Part number: SNP: A3C40102605 Figure 23: HDD backplane 8x HDD modules SAS cable for channel "B" Power cable SAS cable for channel "A" Service Supplement RX200 S6...
Appendix 5.1.4 Power-distribution module Part number: S26361-D3068-A100 Figure 24: Power-distribution module Plug P3 to connector PWR CTRL on the system board Plug P1 to connector PWR on the system board Plug P2 to power connector on the HDD backplane Service Supplement RX200 S6...
Index air duct power-distribution module installing board layout removing replacing chassis ID riser card replacing replacing ChassisIDProm tool ServerView Installation Manager electrostatic-sensitive devices Service DVD (ESD) system board replacing fan cover removing target group temperature sensor replacing HDD backplane 6x HDD modules, board replacing layout TPM bit insert...