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2) If the mouse is wireless, please check the distance between the mouse and the
receiver.
Question 5: Displayed error number -115 on screen when install mouse driver software.
Solution:
1) The error usually occurs because a virus-checking program is being used on the
System to prevent files from being renamed. Please shutdown any virus checking
software running on the system and then run the setup again.
Question 6: Detection problems of the mouse
Solution:
If your mouse is connected to the mouse port and is not detected by the system, attempt
the following step(s):
1) Please check the mouse port setting from the computer.
2) If you have a mouse with a mouse port adapter, please connect the mouse to the
computer through the mouse port adapter. Restart the computer and check if the
mouse is detected properly.
3) If the mouse port adapter is not included in your package, your mouse was designed to
work on only one type of ports (PS/2 or USB). Please check the mouse port setting
from the computer.
4) If the problem persists, please check for a possible computer BIOS ROM upgrade from
your computer manufacturer.
5) Some notebook systems, such as IBM Thinkpad, have both an external Mouse Port
and an integrated Pointing Stick, which is connected to the Mouse Port. If your mouse
is having difficulty running on the Mouse Port of this type of system, please other ports.
Question 7: Conflicts with other Devices
Solution:
1) Some softwares, provided by other manufacturers, include mouse functions, which
may conflict with the Office mouse. We recommend you to remove the software
installed previously and then install the Office mouse software.
Question 8: Too much interference to wireless mice
Solution:
1) Change the location of the receiver.
2) Please remain a certain distance from other high-voltage or wireless devices.
Question 9: Problems of operating the wheel
Solution:
1) Verify that the "Browser Mouse" or "Mouse Control Panel" application is installed
properly. If you do not find the "Browser Mouse" or "Mouse Control Panel" icon in the
system tray, you need to reinstall mouse software.
2) Please install the mouse driver while the OS is under Windows 98.
3) Some other applications with mouse scrolling function may conflict with this mouse
function. Remove these applications before install the Office mouse software.
Wireless Mouse Patents
- Wireless Mouse and Stand Body: Taiwan 078386, China 01360042.7, Germany 401 06
575.8, and USA Pending
- Improved Structure of Wireless Mouse System: Taiwan 89222812, China 01 100419.3,
4-way Navigation Wireless Laser Mouse
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