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WorkForce Enterprise User's Guide Provides information for general using of the printer, maintenance, solving problems, and product specifications. NPD5875-02 EN...
User's Guide Contents Contents Placing Originals on the ADF....33 About the Manuals Placing Originals on the Scanner Glass..34 Introduction to the Manuals.
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Sending a Fax from a Computer....85 Installing Epson iPrint....129 Sending Documents Created Using an Scanning Using Epson iPrint.
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Printing on 2-Sides..... .163 Images (Epson Scan 2)..... 187 Printing Several Pages on One Sheet.
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Problems with Optional Items....232 Contacting Epson Support....253 The Finisher Unit and High Capacity Tray are Copyright.
Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support website at http://support.epson.net/. ❏ Digital manual Start EPSON Software Updater on your computer. EPSON Software Updater checks for available updates of Epson software applications and the digital manuals, and allows you to download the latest version. Related Information “Software Update Tools (Software Updater)”...
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User's Guide About the Manuals Searching by keyword Click Edit > Advanced Search. Enter the keyword (text) for information you want to find in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page. Jumping directly from bookmarks Click a title to jump to that page.
User's Guide About the Manuals Marks and Symbols Caution: Instructions that must be followed carefully to avoid bodily injury. Important: Instructions that must be observed to avoid damage to your equipment. Note: Provides complementary and reference information. Related Information & Links to related sections. Descriptions Used in This Manual ❏...
❏ The specifications and appearance of this product may vary in the future without prior notice for product improvement. ❏ If you have any questions, find any mistakes, missing descriptions in the manuals, please contact Epson support. ❏ Epson cannot assume responsibility for any damage caused as a result of operations performed in this manual.
Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols Setting Up the Printer ❏ Do not move the printer by yourself.
User's Guide Important Safety Instructions Using the Printer ❏ Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by yourself, except as specifically explained in the printer’s manuals. ❏ Unplug the printer and refer servicing to qualified service personnel under the following conditions: The power cord or plug is damaged;...
User's Guide Important Safety Instructions ❏ Do not disassemble the ink cartridge and the maintenance box; otherwise ink may get into your eyes or on your skin. ❏ Do not shake ink cartridge too vigorously; otherwise ink may leak from the ink cartridge. ❏...
User's Guide Printer Basics Printer Basics Part Names and Functions Front/Right side Control panel Allows you to make settings and perform operations on the printer. Also displays the printer’s status. ADF cover (F) Open when paper is jammed in the ADF (Automatic Document Feeder).
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User's Guide Printer Basics Front cover (L) Open when paper is jammed or when replacing the maintenance box. Ink cartridge cover (A) Open when replacing the ink cartridge. External interface USB port Connects memory devices. Front/Left side Scanner glass Place the document face-down on the scanner glass. Cleaner This is a service part for cleaning the inside of the printer.
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User's Guide Printer Basics Back/Right side USB port Connects a USB cable. Make sure that you check the direction on the label stuck to the printer, and then connect in the right direction. LAN port Connects a LAN cable. EXT. port Connects external phone devices.
User's Guide Printer Basics When Optional Extras are Installed Finisher unit Outputs sorted or stapled documents. Finisher tray Holds sorted or stapled documents. Output tray Holds received faxes. Finisher bridge unit Connects the main unit and the finisher. High capacity tray Loads the paper.
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User's Guide Printer Basics The home screen is displayed when startup is complete. Turning the Power Off Press the button, then follow the on-screen instructions to turn off the power. Important: ❏ Do not unplug the power cord directly or turn off the power using the circuit breaker. ❏...
User's Guide Printer Basics Control Panel Control Panel Part Names Power button Home button Returns you to the home screen. Touch screen Displays the setting items and messages. When no operations are performed for a specific length of time, the printer enters sleep mode and the display turns off.
User's Guide Printer Basics Data light Flashes when the printer is processing data, and turns on when there are jobs waiting to be processed. You can tilt the control panel. Touch Screen Operations The touchscreen is compatible with the following operations. Press or select the items or the icons.
User's Guide Printer Basics Home Screen Configuration Title indicates the current screen. Displays information on each item. Grayed out items are not available. Displays the Printer Status. Indicates the network connection status. Tap to displays the guide screen of the network connection.
User's Guide Printer Basics Displays the status of jobs and printer. The contents of display change depending on the printer’s status. Displays the number of faxes that have not been processed. Tap to display the list of jobs. Job/Status Displays on-going jobs and jobs that are standing by. Tap to display the type of jobs, arrival time, user names, and so on as a list.
User's Guide Printer Basics Access Control and Login Confirmation method of Access Control This printer has functions that can be limited users by an administrator. If is displayed on the home screen, Access Control has been applied. It is also displayed if the administrator has locked some functions. Login method to the printer to log in to the printer.
User's Guide Preparing the Printer Preparing the Printer Managing Contacts You can register up to 2000 entries that can be used for fax destination, sending scanned image by mail, or saving scanned image to network folder. Also, the destination of LDAP server can be registered. For registering a destination of LDAP server, see the Administrator's Guide for details.
User's Guide Preparing the Printer Related Information “Menu Options for Contacts Manager” on page 45 & Registering Grouped Contacts Adding contacts to a group allows you to send a fax or send a scanned image by an email to multiple destinations at the same time.
& Register Contacts on a Computer Using Epson Net Config or Web Config, you can create a contact list on your computer and import it to the printer. See the Administrator's Guide for details. Backing up Contacts using a Computer Using Epson Net Config or Web Config, you can back up the contact data stored in the printer to the computer.
User's Guide Preparing the Printer Registering from Home Screen 1. Tap Presets from the home screen. 2. Tap Add New and then select the feature for which you want to register a preset. 3. Make settings and then tap Save. 4.
User's Guide Preparing the Printer Loading Papers Available Paper Types and Capacities Followings are the available papers for this printer. Using other papers causes paper jams and damage to the printer. The paper quality may change depending on the environment. We recommend purchasing paper after checking your environment beforehand.
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If the flap is on the short edge, make sure you include the flap when setting the user-defined size. Note: ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support.
User's Guide Preparing the Printer Paper Type Paper Thickness (Paper weight) Plain paper 60 to 350 g/m Copy paper Letterhead Recycled paper Color paper Preprinted paper Thick paper Extra thick High Quality Paper Envelope 75 to 90 g/m (20 to 24 lb) 80 to 100 g/m (21 to 26 lb) Unavailable Paper Types...
User's Guide Preparing the Printer ❏ Fan and align the edges of the paper before loading. Paper Storage Notice the following when storing papers. ❏ Seal the rest of papers in a plastic bag to avoid absorbing moisture. ❏ Keep in a place with less humidity. Also, do not wet the paper. ❏...
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User's Guide Preparing the Printer Note: When you change the position of the edge guides in the paper cassette, release the lock on the cassette and then move the edge guides. After changing the position, lock the cassette again. Load envelopes in the same orientation as shown in the following illustration. ❏...
Thick-Paper4 Thick-Paper4 Thick-Paper4 (161 to 250 g/m Extra thick paper Extra Thick-Paper Extra Thick-Paper Extra Thick-Paper Extra Thick-Paper (251 to 350 g/m : Genuine Epson paper Placing Originals Place originals on the scanner glass or the ADF (Automatic Document Feeder).
User's Guide Preparing the Printer Placing Originals on the ADF You can copy and scan multiple originals at once. Available Originals for the ADF Available Paper Sizes to A3/Ledger (Maximum 297×432 mm (11.7x17 in.) ) Paper Type High-quality paper, Plain paper, Recycled paper Paper Thickness (Weight of Paper) 52 to 128 g/m2 Loading Capacity...
User's Guide Preparing the Printer Placing Originals on the ADF for 2-up Copying Place the originals in the direction shown in the illustration, and then select the orientation setting. ❏ Placing the originals in the up direction: Select Up Direction on the control panel as described below. Copy >...
User's Guide Preparing the Printer Important: ❏ Do not apply too much force to the scanner glass. Otherwise, it may be damaged. ❏ Do not press with too much force on the original. If you press with too much force, blurring, smudges, and spots may occur.
User's Guide Preparing the Printer Inserting an External USB Device Inserting and Removing an External USB Device 1. Insert an external USB device into the printer. 2. When you have finished using the external USB device, remove the device. Related Information “External USB Device Specifications”...
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User's Guide Preparing the Printer Power Off Timer: Select to turn the printer off if it is not used for a specified period of time. You can adjust the time before power management is applied. Any increase will affect the product’s energy efficiency. Please consider the environment before making any change.
User's Guide Preparing the Printer Menu Options for Printer Settings in General Settings Paper Source Settings: Paper Setting: Select the paper source to specify the paper size and paper type you loaded. When Paper Size Auto Detect is enabled, the printer detects the paper size you loaded. MP Tray Priority: Select On to give printing priority to paper loaded in the MP Tray.
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User's Guide Preparing the Printer Left Offset: Adjust the left margin of the paper. Top Offset in Back: Adjust the top margin for the back of the page when performing 2-sided printing. Left Offset in Back: Adjust the left margin for the back margin of the page when performing 2-sided printing. Skip Blank Page: Skips blank pages in the print data automatically.
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User's Guide Preparing the Printer ❏ 2-Sided Printing Select On to perform 2-sided printing. PCL Menu: ❏ Font Source Resident Select to use a font preinstalled on the printer. Download Select to use a font you have downloaded. ❏ Font Number Select the default font number for the default font source.
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User's Guide Preparing the Printer ❏ Binary Select On when printing data that contains binary images. The application may send the binary data even if the printer driver setting is set to ASCII, but you can print the data when this feature is enabled.
Menu Options for Web Service Settings in General Settings Epson Connect Services: Displays whether the printer is registered and connected to Epson Connect. You can register to the service by tapping Register and follow the instructions. When you have registered, you can change the following settings.
User's Guide Preparing the Printer For details, see the following web site. https://www.epsonconnect.com/ http://www.epsonconnect.eu (Europe only) Google Cloud Print Services: Displays whether the printer is registered and connected to Google Cloud Print services. When you have registered, you can change the following settings. ❏...
User's Guide Preparing the Printer Menu Option for Supply Status Displays the approximate level of the ink and service life of the maintenance box. When the ! mark is displayed, ink is running low or the maintenance box is nearly full. When the X mark is displayed, you need to replace the item as ink is expended or the maintenance box is full.
User's Guide Preparing the Printer Network: Wired LAN/Wi-Fi Status: Displays the current network connection status. Wi-Fi Direct Status: Displays the current network connection status. Email Server Status: Displays the current settings. Print Status Sheet: Prints the current network settings. Menu Options for Contacts Manager Add/Edit/Delete: Register and/or delete contacts for the Fax, Scan to Computer (Email), and Scan to Network Folder/FTP menus.
User's Guide Preparing the Printer Menu Option for Authentication System You can check the status of the Authentication System and the Epson Open Platform. Authentication Device Status Displays the status of the Authentication System. Epson Open Platform Information Displays the status of the Epson Open Platform.
User's Guide Copying Copying Copying Copying Basics This section explains the steps for basic copying. 1. Place the originals. When you want to copy multiple originals, place all of the originals in the ADF. 2. Tap Copy on the home screen. 3.
User's Guide Copying Related Information “Placing Originals” on page 32 & “Basic Settings Menu Options for Copying” on page 50 & “Advanced Menu Options for Copying” on page 52 & Performing 2-Sided Copying You can copy multiple originals or 2-sided documents on both sides of the paper. 1.
User's Guide Copying Stacking Each Set of Copies by Alternately Rotating 90 Degrees or by Offsetting You can sort the printouts by stacking them alternately in the portrait orientation and the landscape orientation. If you install the optional finisher unit, you can also sort by offsetting each set of copies or use staplers. 1.
User's Guide Copying Menu Options for Copying Basic Settings Menu Options for Copying Note: The items may not be available depending on other settings you made. Color Mode: Select whether to copy in color or in monochrome. ❏ B&W Copies the original in black and white (monochrome). ❏...
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User's Guide Copying ❏ Actual Size Copies at 100 % magnification. ❏ A3→A4 and others Automatically enlarges or reduces the original to fit to a specific paper size. Original Size: Select the size and the orientation of your original. When you select Auto Detect, the size of your original is automatically detected.
User's Guide Copying Select Group (Same Pages) to print multi-page documents by acquiring the same numbered pages as the group. ❏ Eject Paper ❏ Rotate Sort Print alternately in the portrait direction and the landscape direction. Choose Auto as the Paper Setting when using this feature.
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User's Guide Copying Select which page of a booklet to scan. Continuous Scanning: You can place a large number of originals in the ADF in batches, and scan them as a single scanning job. Image Quality: Adjust image settings. ❏ Contrast Adjust the difference between the bright and dark parts.
User's Guide Faxing Faxing Preparing to Fax Connecting to a Phone Line Compatible Telephone Lines You can use the printer over standard analogue telephone lines (PSTN = Public Switched Telephone Network) and PBX (Private Branch Exchange) telephone systems. You may not be able to use the printer with the following phone lines or systems. ❏...
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User's Guide Faxing Connecting to a Standard Phone Line (PSTN) or PBX Connect a phone cable from the telephone wall jack or PBX port to the LINE port on the back of the printer. Related Information “Making Settings for a PBX Phone System” on page 58 &...
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User's Guide Faxing 1. Remove the cap from the EXT. port on the back of the printer. 2. Connect the phone device and the EXT. port with a phone cable. Note: When sharing a single phone line, make sure you connect the phone device to the EXT. port of the printer. If you split the line to connect the phone device and the printer separately, the phone and the printer do not work correctly.
User's Guide Faxing Related Information “Settings for the Answering Machine” on page 70 & Making Basic Fax Settings First make basic fax settings such as Receive Mode using the Fax Setting Wizard, and then configure the other settings as necessary. The Fax Setting Wizard is automatically displayed when the printer is turned on for the first time.
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User's Guide Faxing ❏ When not connected: Tap No, and then go to step 10. Receive Mode is set to Auto. 9. On the Receive Mode Setting screen, select whether you want to receive faxes automatically. ❏ To receive automatically: Tap Yes. Receive Mode is set to Auto. ❏...
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User's Guide Faxing 4. When sending a fax to an outside fax number using # (hash) instead of the actual external access code, tap the Access Code box, and then select Use. The # entered instead of the actual access code, is replaced with the stored access code when dialing. Using # helps avoid connection problems when connecting to an outside line.
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User's Guide Faxing 2. Tap General Settings > Fax Settings > Receive Settings. 3. Tap Print Settings, and then tap the Add Reception Information box to set this to On. Related Information “Print Settings” on page 108 & Printing Received Fax on 2 Sides You can print multiple pages of received documents on both sides of the paper.
User's Guide Faxing Related Information “Print Settings” on page 108 & Making Print Settings to Receive Reduced or Split Faxes (Acting Print) Make print settings when the size of the received document is larger than the size of the paper loaded in the printer.
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User's Guide Faxing 2. Tap Fax on the home screen. Note: When recipients are registered in contacts, you can access the fax mode display by entering the registry number in Quick Dial on the home screen. 3. Specify the recipient. You can send the same monochrome fax to up to 200 recipients.
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User's Guide Faxing Note: ❏ You cannot send the fax in color after previewing. ❏ When Direct Send is enabled, you cannot preview. ❏ When the preview screen is left untouched for 20 seconds, the fax is sent automatically. ❏ You cannot preview when loading your originals in the ADF. ❏...
User's Guide Faxing Related Information “Placing Originals” on page 32 & “Fax Settings” on page 101 & Sending Faxes After Confirming the Recipient's Status You can send a fax while listening to sounds or voices through the printer's speaker while dialing, communicating, and transmitting.
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User's Guide Faxing Sending a Fax Preferentially (Priority Send) You can send an urgent document ahead of the other faxes waiting to be sent. Tap Fax on the home screen, tap the Fax Settings tab, and then tap the Priority Send box to set this to On. Note: You cannot send your document preferentially while one of the following is in progress because the printer cannot accept another fax.
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User's Guide Faxing 2. Tap General Settings > Fax Settings > Basic Settings. 3. Tap Header, tap the Your Phone Number box, there enter your phone number, and then tap OK. 4. Tap one of the boxes under the Fax Header list, enter the fax header information, and then tap OK. Related Information “Basic Settings”...
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User's Guide Faxing 3. Tap the Notify Send Result box to set this to On. 4. Tap Recipient, and then select the recipient who will receive the notification. Sending a Fax and Backing Up the Data When scanning a fax, you can automatically save the scanned document to the printer's memory. This feature is available when: ❏...
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User's Guide Faxing Registering a Polling Send/Bulletin Board Box 1. Tap Fax Box on the home screen, and then tap Polling Send/Board. 2. Tap the Polling Send box or one of the boxes named Unregistered Bulletin Board. 3. If a password entry screen is displayed, enter the password. 4.
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User's Guide Faxing 2. Tap Menu. 3. Tap Store Fax Data to set this to On. 4. Tap to store the document. You can view the stored document. Tap Fax Box on the home screen, tap Stored Documents, and then tap the box containing the document you want to view.
User's Guide Faxing Receiving Faxes on the Printer Setting Receive Mode You can make Receive Mode settings using the Fax Setting Wizard. When making fax setting for the first time, we recommend you to use the Fax Setting Wizard. If you want to change only the Receive Mode, follow the instructions below.
User's Guide Faxing ❏ Set the Rings to Answer setting of the printer to a higher number than the number of rings for the answering machine. Otherwise, the answering machine cannot receive voice calls to record voice messages. See the manuals that came with the answering machine for its settings.
User's Guide Faxing 2. Tap General Settings > Fax Settings > Basic Settings > Remote Receive. 3. After enabling Remote Receive, enter a two digit code (0 to 9, *, and # can be entered) in the Start Code field. 4.
User's Guide Faxing 1. Tap Fax on the home screen. 2. Tap Menu. 3. Tap the Polling Receive box to set this to On. 4. Tap Close. 5. Tap the Recipient tab, and then select the contact with the registered subaddress (SEP) and password (PWD) that matches the destination board.
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User's Guide Faxing ❏ Forwarding to another fax machine, an email address, or to a shared folder on a network Note: ❏ The above features can be used at the same time. If you do use them all at the same time, received documents are saved to the inbox, to an external memory device, on a computer, and forwarded to the specified destination.
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User's Guide Faxing 6. Tap Options when memory is full, and then select the option to use when the inbox is full. ❏ Receive and print faxes: The printer prints all received documents that cannot be saved in the Inbox. ❏...
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User's Guide Faxing Saving Received Faxes in an External Memory Device (Unconditional Save/ Forward) You can set to convert received documents into PDF format and save them in an external memory device connected to the printer. You can also set to automatically print the documents while saving them in the memory device.
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User's Guide Faxing 3. Tap Forward. 4. Select Yes. To print the documents automatically while forwarding them, select Yes and Print. 5. Tap Add Entry. 6. Select forwarding destinations from the contacts list. Note: You can specify up to five forwarding destinations. 7.
User's Guide Faxing Sending Email Notifications on the Results of Processing Received Faxes (Unconditional Save/Forward) You can send an email containing the results of processing the received fax. 1. Tap Settings on the home screen. 2. Tap General Settings > Fax Settings > Receive Settings > Save/Forward Settings > Unconditional Save/ Forward.
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User's Guide Faxing Note: ❏ The above features can be used at the same time. If you do use them all at the same time, received documents are saved to the inbox or confidential box, to an external memory device, and forwarded to the specified destination. ❏...
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User's Guide Faxing ❏ Subaddress(SUB) perfect match: If the subaddress (SUB) is a perfect match, the printer saves and forwards the received faxes. Enable the Subaddress(SUB) perfect match setting and enter the password by tapping the Subaddress(SUB) box. ❏ Password(SID) perfect match: If the password (SID) is perfectly matched, the printer saves and forwards the received faxes.
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User's Guide Faxing 5. Select the fax you want to view from the list. The contents of the fax are displayed. ❏ : Rotates the image to the right by 90 degrees. ❏ : Moves the screen in the direction of the arrows. ❏...
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User's Guide Faxing 6. Tap the Condition(s) to make a condition setting. ❏ Sender Fax Number match: If the incoming fax number matches the conditions you selected in this item, the printer saves and forwards the received faxes. Select Sender Fax Number match condition and enter the fax number (max. 20 digits) by tapping the Fax Number box.
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User's Guide Faxing 3. Tap for an unregistered box under Conditional Save/Forward. 4. Tap a Name box and enter the name you want to register. 5. Tap the Condition(s) box to make a condition setting. ❏ Sender Fax Number match: If the incoming fax number matches the conditions you selected in this item, the printer saves and forwards the received faxes.
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User's Guide Faxing 16. When forwarding to an email address, you can specify a subject for the email. Tap Common Settings, tap the box under Forward Settings, and then enter the subject. Note: ❏ If you have selected a shared folder on a network or an email address as the forwarding destination, we recommend that you test if you can send a scanned image to the destination in the scan mode.
User's Guide Faxing 6. Tap Save/Forward Destination box. 7. Tap the Print box to set this to On. 8. Tap OK twice to return to the Save/Forward Settings screen. 9. Tap the registered box for which you made a condition setting, and then tap Enable. Related Information “Print Settings”...
User's Guide Faxing Note: To install the FAX Utility, use the EPSON Software Updater. See Related Information below for details. For Windows users, you can install using the software disc supplied with the printer. Related Information “Software Update Tools (Software Updater)” on page 191 &...
User's Guide Faxing ❏ Selecting a recipient (name, fax number and so on) from the phone book: If the recipient is saved in the phone book, click the Phone Book tab. Select the recipient from the list and click Add. The recipient is added to the Recipient List displayed in the upper part of the window. Note: If your printer's Line Type is set to PBX and the access code has been set to use # (hash) instead of entering the exact prefix code, enter # (hash).
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User's Guide Faxing 3. Select your printer (fax name) in Name, click to display the detailed settings, check the print settings, and then click OK. 4. Make settings for each item. ❏ Specify 1 in Number of copies. Even if you specify 2 or more, only 1 copy is sent. ❏...
Install the FAX Utility before using this feature. Note: You can use one of the following methods to install the FAX Utility. ❏ Using the EPSON Software Updater (application for updating software) ❏ Using the disc supplied with your printer. (Windows users Only ) Important: ❏...
User's Guide Faxing Canceling Received Faxes on the Computer To cancel saving faxes on the computer, change the settings on the printer. Note: You can also change the settings using the FAX Utility. However, if there are any faxes that have not been saved to the computer, the feature does not work.
User's Guide Faxing Using the Notification Window When you set to notify you the new faxes exist, a notification window is displayed near the task bar for each the fax. 1. Check the notification screen displayed on your computer screen. Note: The notification screen disappears if no operation is performed for a given length of time.
User's Guide Faxing Using the Fax Box Features The Fax Box is made up of five boxes. ❏ Inbox: Saves the received document. ❏ Confidential Box: Saves the received document. You can receive confidential faxes by specifying a document storage destination using the Conditional Save/Forward setting. ❏...
User's Guide Faxing Making Settings for the Inbox When there is a received document in the inbox, you can print, save to a memory device, delete the document, or setup a password setting for the inbox. When there are no documents in the inbox, you can only setup a password. 1.
User's Guide Faxing 2. Tap Inbox/Confidential. 3. Tap the confidential box you want to set. 4. Tap 5. Select the item you want to use, and then follow the on-screen instructions. Using the Stored Documents Box You can store 10 documents (up to 100 monochrome pages per document) in the printer's stored documents box. Note: Saving 10 documents may not be possible depending on the usage conditions such as the file size of stored documents.
User's Guide Faxing Related Information “Registering a Polling Send/Bulletin Board Box” on page 68 & “Storing a Document in the Polling Send/Bulletin Board Box” on page 68 & “Checking the Documents in the Polling Send Box” on page 95 & “Making Settings for the Polling Send Box”...
User's Guide Faxing Checking the Documents in the Board Box You can check the documents stored in the printer's board box. 1. Tap Fax Box on the home screen. 2. Tap Polling Send/Board. 3. Tap the board box you want to check. 4.
User's Guide Faxing “Report Settings” on page 109 & Setting Up to Print Fax Reports Automatically You can make settings to print the following fax reports automatically. Transmission Report From the home screen, tap Fax > Fax Settings > Transmission Report, and then select Print or Print on Error. Forwarding Report From the home screen, tap Settings >...
User's Guide Faxing Checking Fax Jobs Notification of Unprocessed Received Faxes When there are unprocessed received documents, the number of unprocessed jobs is displayed on the on the home screen. See the table below for a definition of the "unprocessed". Received Fax Save/Forward Unprocessed Status Setting...
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User's Guide Faxing “Saving Received Faxes in the Inbox or the Confidential Box (Conditional Save/Forward)” on page 79 & “Saving Received Faxes in an External Memory Device (Unconditional Save/Forward)” on page 76 & “Saving Received Faxes in an External Memory Device (Conditional Save/Forward)” on page 81 &...
User's Guide Faxing Menu Options for Fax Mode Frequent Select the menus on the control panel as described below. Fax > Frequent You can send faxes using registered frequently used contacts, or using the history of recently sent faxes. Select a recipient from the quick dial list displayed. Select a recipient from the sent fax history.
User's Guide Faxing Fax Settings Select the menus on the control panel as described below. Fax > Fax Settings Quick Operation Button: Displays up to four frequently used items such as Transmission Log and Original Type. These allow you to quickly and easily make settings. You must assign items in advance in Settings >...
User's Guide Faxing Fax Send Settings: ❏ Direct Send Sends monochrome faxes to a single recipient as soon as the connection is made, without saving the scanned image to memory. If you do not enable this option, the printer starts the transmission after saving the scanned image to memory and may cause a memory full error when sending many pages.
User's Guide Faxing Fax Report: ❏ Last Transmission Prints a report for the previous fax that was sent or received through polling. ❏ Fax Log Prints a transmission report. You can set to print this report automatically using the following menu. Settings >...
User's Guide Faxing User Settings Select the menus on the control panel as described below. Settings > General Settings > Fax Settings > User Settings Initial tab Select the tab you want to display first each time you tap Fax from the fax top screen. Quick Operation Button You can register up to four items displayed in Fax >...
User's Guide Faxing Receive Mode: Select the receive mode. DRD: If you have subscribed to a distinctive ring service from your telephone company, select the ring pattern to be used for incoming faxes. The distinctive ring service, offered by many telephone companies (the service name differs by company), allows you to have several phone numbers on one phone line.
User's Guide Faxing Auto Redial Interval: Select the time that the printer automatically redials if the fax number is busy or a problem occurs. Save Failure Data: Saves documents that failed to be sent in the printer's memory. You can resend the documents from the Job/Status.
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User's Guide Faxing To switch between enabling or disabling the conditions, tap anywhere in the box except for To register the conditions, tap Name: Enter name of the condition. Condition(s): Select conditions and make settings. ❏ Sender Fax Number match When the sender fax number matches, the received document is saved and forwarded.
User's Guide Faxing Common Settings Inbox settings: ❏ Options when memory is full Select the operation to perform when the inbox is full. Select Receive and print faxes to print all received documents that cannot be saved in the inbox. Select Reject incoming faxes to decline incoming fax calls.
User's Guide Faxing Add Reception Information: Prints reception information in the header of the received fax, even if the sender does not set the header information. The reception information includes the received date and time, sender's ID, reception ID (such as " #001"), and page number (such as "P1"). When Split Page Settings is enabled, the split page number is also included.
User's Guide Faxing Fax Log Auto Print: Prints the fax log automatically. Select On(Every 30) to print a log every time 30 fax jobs are completed. Select On(Time) to print the log at a specified time. However, if the number of fax jobs exceeds 30, the log is printed before the specified time.
User's Guide Faxing Fax Setting Wizard Select the menus on the control panel as described below. Settings > General Settings > Fax Settings > Fax Setting Wizard Select to make basic fax settings by following the on-screen instructions. For details, see the page that describes basic fax settings.
User's Guide Scanning Scanning Scanning Using the Control Panel Scanning to a Network Folder or FTP Server You can save the scanned image to a specified folder on a network. You can specify the folder by entering a folder path directly, but it may be easier if you register the folder information in the contacts list first. Note: ❏...
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User's Guide Scanning “How to Use” on page 26 & Menu Options for Scanning to a Folder Note: The items may not be available depending on other settings you made. Edit Location: ❏ Communication Mode Select the communication mode. ❏ Location (Required) Enter a folder path in which to save the scanned image.
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User's Guide Scanning Scan Area: Select the scan area. To crop the white space around the text or image when scanning, select Auto Detect. To scan at the maximum area of the scanner glass, select Max Area. ❏ Orientation (Original) Select the orientation of the original.
User's Guide Scanning File Name: ❏ Filename Prefix: Enter a prefix for the name of the images in alphanumeric characters and symbols. ❏ Add Date: Add the date to the file name. ❏ Add Time: Add the time to the file name. Scanning to an Email You can send scanned image files by email directly from the printer through a pre-configured email server.Before using this feature, you need to configure the email server.
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User's Guide Scanning Note: ❏ The number of recipients you selected is displayed on the right of the screen. You can send emails to up to 10 addresses and groups. If groups is included in recipients, you can select up to 200 individual addresses in total, taking addresses in the groups into account.
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User's Guide Scanning ❏ Orientation (Original) Select the orientation of the original. ❏ Binding(Original) Select the binding direction of the original. Scan Area: Select the scan area. To crop the white space around the text or image when scanning, select Auto Cropping.
User's Guide Scanning ❏ Orientation (Original) Select the orientation of the original. ADF Continuous Scan: You can place a large number of originals in the ADF in batches, and scan them as a single scanning job. Subject: Enter a subject for the email in alphanumeric characters and symbols. Attached File Max Size: Select the maximum file size that can be attached to the email.
User's Guide Scanning Scanning Using the Document Capture Pro Settings Before scanning, prepare the followings. ❏ Install Document Capture Pro on your computer (server) and create the job. ❏ Connect the printer and the computer (server) to the network. ❏ Set the operation mode on the control panel. 1.
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User's Guide Scanning 5. Set items such as the save format. 6. Check other settings, and change them if necessary. Note: ❏ Tap to save your settings as a preset. ❏ Tap to restore settings to their defaults. 7. Tap Related Information “Part Names and Functions”...
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User's Guide Scanning Scan Area: Select the scan area. To crop the white space around the text or image when scanning, select Auto Cropping. To scan at the maximum area of the scanner glass, select Max Area. ❏ Orientation (Original) Select the orientation of the original.
❏ Add Time: Add the time to the file name. Scanning to the Cloud You can send scanned images to cloud services. Before using this feature, make settings using Epson Connect. See the following Epson Connect portal website for details. https://www.epsonconnect.com/ http://www.epsonconnect.eu...
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User's Guide Scanning B&W/Color: Select whether to scan in color or in monochrome. JPEG/PDF: Select the format in which to save the scanned image. 2-Sided: Scan both sides of the original. ❏ Orientation (Original) Select the orientation of the original. ❏...
User's Guide Scanning ADF Continuous Scan: You can place a large number of originals in the ADF in batches, and scan them as a single scanning job. Scanning to a Computer (WSD) Note: ❏ This feature is only available for computers running Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista. ❏...
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Note: The printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check the printer's name set on the network from the printer's control panel or by printing a network status sheet.
6. Click OK. Scanning Using Epson Scan 2 You can scan using the scanner driver "Epson Scan 2". You can scan originals using detailed settings that are suitable for text documents. See the Epson Scan 2 help for an explanation of each setting item.
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User's Guide Scanning 3. Make the following settings on the Main Settings tab. ❏ Document Source: Select the source where the original is placed. ❏ Scanning Side: Select the side of the original you want to scan when scanning from ADF. ❏...
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You can select another folder or create a new folder by selecting Select from the list. 6. Click Scan. Related Information “Placing Originals” on page 32 & “Application for Scanning Documents and Images (Epson Scan 2)” on page 187 &...
Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it.
User's Guide Scanning The following screens are subject to change without notice. Home screen displayed when the application is started. Displays information on how to setup the printer and a FAQ. Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time.
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The location and NFC functions vary depending on the smart device. See the documentation provided with your smart device for details. ❏ Installed Epson iPrint on your smart device. Touch your smart device to the printer's N-Mark to install it.
User's Guide Printing Printing Printing Files from a Memory Device You can print JPEG, PDF, and TIFF files from a memory device connected to the printer. Printing JPEG Files from a Memory Device Note: If you have more than 999 images on your memory device, images are automatically divided into groups and the group selection screen is displayed.
User's Guide Printing Printing PDF or TIFF Files from a Memory Device 1. Connect the memory device to the printer's external interface USB port. 2. Tap Memory Device on the home screen. 3. Tap PDF or TIFF. The files on the memory device are displayed as a list. 4.
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User's Guide Printing Fit Frame: Select On to crop the image to fit into the selected print layout automatically. If the aspect ratio of the image data and the paper size is different, the image is automatically enlarged or reduced so that the short sides match the short sides of the paper.
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User's Guide Printing Display order : Select a sort setting to display the files on the LCD screen. Paper Setting: Specify the paper source settings which you want to print on. 2-Sided: Select On to print PDF files using 2-Sided printing. You can also select the binding method in the Binding Position setting.
User's Guide Printing Layout: Select how to layout the Multi-TIFF file. 1-up is for printing one page per sheet. 20-up is for printing 20 pages on one sheet. Index is for making index printing with information. Fit Frame: Select On to crop the photo to fit into the selected photo layout automatically. If the aspect ratio of the image data and the paper size is different, the image is automatically enlarged or reduced so that the short sides match the short sides of the paper.
User's Guide Printing Accessing the Printer Driver When accessing the printer driver from the computer's control panel, the settings are applied to all of the applications. Accessing the printer driver from the control panel ❏ Windows 10/Windows Server 2016 Right-click the start button or press and hold it, and then select Control Panel > View devices and printers in Hardware and Sound.
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User's Guide Printing 4. Select Preferences or Properties to access the printer driver window. 5. Change the settings as necessary. See the menu options for the printer driver for details. Note: ❏ You can also see the online help for explanations of the setting items. Right-clinking an item displays Help. ❏...
User's Guide Printing Printing on 2-Sides You can print on both sides of the paper. You can also print a booklet that can be created by re-ordering the pages and folding the printout. Note: ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur. ❏...
User's Guide Printing Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings On the printer driver's Main tab, select 2-Up or 4-Up as the Multi-Page setting. Related Information “Printing Basics”...
User's Guide Printing “Main Tab” on page 155 & Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer. Print Settings On the printer driver's Main tab, select the document size from the Document Size setting.
User's Guide Printing Print Settings 1. On the printer Driver’s Finishing tab, select the method for stacking multiple copies from the Sort setting. ❏ Rotate Sort: Stacks the printouts alternately in the portrait orientation and the landscape orientation when printing multiple copies. This feature uses two paper sources.
User's Guide Printing Printing a Stored Job 1. Tap Print Stored Documents on the printer's control panel. 2. Select the job you want to print. Select the User Name from the list, and then select the job. If you are asked to enter a password, enter the one you set on the printer driver.
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User's Guide Printing Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
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User's Guide Printing 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
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User's Guide Printing 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
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User's Guide Printing 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
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User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. Print Settings On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer. Click Settings, and the select the items you want to print.
User's Guide Printing Related Information “Printing Basics” on page 137 & “More Options Tab” on page 157 & Printing a Watermark You can print a watermark such as "Confidential" or an anti-copy pattern on your printouts. If you print with an anti-copy pattern, the hidden letters appear when photocopied in order to distinguish the original from the copies.
User's Guide Printing Printing Password-Protected Files Yon can set a password for a print job so that it starts printing only after entering the password on the printer's control panel. Print Settings On the printer driver's Finishing tab, select Confidential Job from Job Type, and then enter a password. To print the job, tap Confidential Job on the home screen of the printer's control panel.
User's Guide Printing When you select a print job added to Print Project in the Job Arranger Lite window, you can edit the page layout. Click Print from the File menu to start printing. Note: If you close the Job Arranger Lite window before adding all the print data to the Print Project, the print job you are currently working on is canceled.
User's Guide Printing Adjusting the Print Color You can adjust the colors used in the print job. Note: These adjustments are not applied to the original data. Print Settings On the printer driver's More Options tab, select Custom as the Color Correction setting. Click Advanced to open the Color Correction window, and then select the method of color correction.
User's Guide Printing “More Options Tab” on page 157 & Printing Clear Bar Codes You can print a bar code clearly and make it easy to scan. Only enable this feature if the bar code you printed cannot be scanned. You can use this feature under the following conditions.
User's Guide Printing Note: Menus vary depending on the option you selected. Main Tab Printing Presets Add/Remove Presets You can add or remove your own presets for frequently used print settings. Select the preset you want to use from the list. Ink Levels Displays the approximate level of the ink.
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If you use this feature, the print data is stored in the printer and can only be printed after the authentication information has been entered using the printer's control panel. This item is available only when Epson Print Admin Serverless printing is enabled. Paper Source Select the paper source from which the paper is fed.
Job Arranger Lite Opens the Job Arranger Lite window. Here you can open and edit previously saved data. EPSON Status Opens the EPSON Status Monitor 3 window. Here you can confirm the status of the printer and the Monitor 3 consumables.
Changes the language used on the printer driver window. To apply the settings, close the printer driver, and then open it again. Software Update Starts EPSON Software Updater to check for the latest version of applications on the Internet. Technical Support Allows you to access a technical support Web site.
User's Guide Printing 5. Change the settings as necessary. See the menu options for the printer driver for details. 6. Click OK to close the printer driver for details. 7. Click Print. Related Information “Available Paper Types and Capacities” on page 27 &...
User's Guide Printing Layout Tab Orientation Select the orientation you want to use to print. Print on Both Sides Allows you to perform 2-sided printing. Page Order Select to print from the top or the last page. If you select Back to Front, the pages are stacked in the correct order based on page number after printing.
User's Guide Printing Advanced Options Paper/Output Paper Size Select the paper size on which you want to print. Copies Set the number of copies you want to print. Graphic Image Color Select the ICM method or intent. Management Scaling Allows you to reduce or enlarge the document. TrueType Font Sets the font substitute to TrueType Font.
3. Select your printer. 4. Select Print Settings from the pop-up menu. Note: On OS X Mountain Lion or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. Select System Preferences from the menu >...
User's Guide Printing 5. Change the settings as necessary. See the menu options for the printer driver for details. 6. Click Print. Related Information “Available Paper Types and Capacities” on page 27 & “How to Load Papers” on page 30 &...
User's Guide Printing Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings Select Layout from the pop-up menu. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border.
User's Guide Printing Related Information “Printing Basics” on page 162 & “Menu Options for Paper Handling” on page 168 & Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer.
These adjustments are not applied to the original data. Print Settings Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings, and then make more detailed settings.
Inverts an image to print as it would appear in a mirror. Menu Options for Color Matching ColorSync Select the method for color adjustment. These options adjusts colors between the printer and the computer display to minimize the difference in color. EPSON Color Controls...
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User's Guide Printing Menu Options for Paper Handling Collate pages Prints multi-page documents collated in order and sorted into sets. Pages to Print Select to print only odd pages or even pages. Page Order Select to print from the top or the last page. Scale to fit paper size Prints to fit to the paper size you loaded.
User's Guide Printing Sort Select how to sort multiple copies. Stacks printouts alternately in the portrait orientation and the landscape Rotate Sort orientation. To use this feature, select Print Settings from the pop-up menu, and then select Auto Select as the Paper Source setting. Next, select Finishing from the pop-up menu, and then select Auto Select or Face Down Tray as the Output Tray setting.
User's Guide Printing ❏ Optional Paper Sources: If the optional Paper Source is not installed, select No Optional Paper Source. If the optional Paper Source is installed, select the name of Paper Source you installed. You need to set this item when you install or remove the optional Paper Source.
User's Guide Printing “Setting the Paper Type” on page 32 & “Menu Options for Printer Features” on page 172 & Using an Optional Device with a PostScript Printer Driver You need to make settings in the PostScript printer driver to the optional devices. Select System Preferences from the menu >...
User's Guide Printing Scale to fit paper size Prints to fit to the paper size you loaded. Destination Paper Select the paper size to print on. Size Scale down only Select when reducing the size of the document. Menu Options for Paper Feed All Pages From Select the paper source from which the paper is fed.
Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet.
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Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes. Printing by Touching Smart Devices to the N-Mark You can simply connect and print by touching your smart device to the printer's N-Mark.
❏ Administrators may block this feature. In this case, smart devices only make a sound and do not start any applications even if you touch them to the printer's N-Mark. 3. Select the file you want to print in Epson iPrint. 4. On the preview screen with the Print icon, touch the smart device to the printer's N-Mark.
User's Guide Options Options Types and codes of Optional Items The following optional items are available with this printer. Finisher Unit Finisher Bridge Unit High Capacity Tray Paper Cassette Lock You need a Finisher Bridge Unit when you install the Finisher Unit to the printer. Related Information “Part Names and Functions”...
User's Guide Options ❏ Printing using the printer driver (Windows) On the printer driver’s Finishing tab, select an option from the Sort setting. For details on the setting items, see the explanations of the menu options for the printer driver. ❏...
User's Guide Options 1. Press the staple button. The shutter of the paper output unit opens and the manual staple mode is set. 2. Set the position to staple. Press the staple position switching button several times to switch the setting. The green light under the selected staple position turns on.
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User's Guide Options 1. Attach the paper cassette lock. 2. Press the middle button, and then remove the key. Keep the key in a safe place. Note: When you remove the Paper Cassette Lock from the paper cassette, insert the key all the way into the lock. Make sure you remove the key after the button appears in the middle of the slot .
❏ Store ink cartridges at normal room temperature and keep them away from direct sunlight. ❏ Epson recommends using the ink cartridge before the date printed on the package. ❏ For best results, store ink cartridge packages with their bottom down.
Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may not be displayed.
User's Guide Consumables Ink Cartridge Replacement Method If a replacement instruction is displayed in the control panel, tap How To to replace while watching the procedure. Related Information “Ink Cartridge Codes” on page 181 & “Ink Cartridge Handling Precautions” on page 180 &...
The need for replacement of the box does not mean that your printer has ceased to operate in accordance with its specifications. The Epson warranty does not cover the cost of this replacement. It is a user- serviceable part.
“Home Screen Configuration” on page 20 & “Accessing the Printer Driver” on page 137 & Staple Cartridge Epson recommends using genuine Epson staple cartridge. Staple Cartridge Replacing Follow the steps below to replace the staple cartridge. 1. Open the front cover of the finisher unit.
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User's Guide Consumables 2. Remove the staple cartrige holder. 3. Replace the staple cartrige. Note: The cartridge cannot be removed from the holder until it is empty.
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User's Guide Consumables 4. Install the staple cartrige holder. 5. Close the front cover.
❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2> Epson Scan 2. Starting on Mac OS Note: Epson Scan 2 does not support the Mac OS fast user switching feature.
❏ If Add is grayed out, click Enable Editing. ❏ If the main screen of Epson Scan 2 is displayed, it has already been connected to the scanner. If you want to connect to another network, select Scanner > Settings to open the Scanner Settings screen.
Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and select All Programs (or Programs) > Epson Software > FAX Utility. Starting on Mac OS Select System Preferences from the menu >...
2. Launch a Web browser from a computer or smart device, and then enter the printer's IP address. Format: IPv4: http://the printer's IP address/ IPv6: http://[the printer's IP address]/ Examples: IPv4: http://192.168.100.201/ IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint.
2. Click Options & Supplies> Show Printer Webpage. Software Update Tools (Software Updater) EPSON Software Updater is an application that checks for new or updated software on the internet and installs it. You can also update the printer's manual. Note: Windows Server operating systems are not supported.
Click the start button, and then select All Programs (or Programs) > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS Select Go >...
2. Insert the software disc that came with the printer into the computer, and download the "Driver/PostScript/ eppsnt.inf " file. Note: If your computer does not have a CD/DVD drive, download the printer driver from the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/...
2. Insert the software disc that came with the printer into the computer, and download the "Driver/PostScript/ eppsnt.inf " file. Note: If your computer does not have a CD/DVD drive, download the printer driver from the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/...
8. Select your printer, and then click Next. 9. Follow the on-screen instructions for the rest of the installation. Installing a PostScript Printer Driver - Mac OS Download the printer driver from the Epson Support website, and then install it. http://www.epson.eu/Support (Europe) http://support.epson.net/...
Installing the Epson Universal Printer Driver (for Windows Only) The Epson universal printer driver is the universal PCL6 compatible print driver. Once you install this printer driver , you can print from every Epson printer that supports this printer driver.
If the User Account Control window is displayed, click Continue. 7. Follow the on-screen instructions. Uninstalling Applications - Mac OS 1. Download the Uninstaller using EPSON Software Updater. Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the application.
6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.
User's Guide Maintenance Maintenance Cleaning the Printer If there is dirt or uneven colors in the scanned data or printed documents, clean the scanner glass and ADF. Important: Never use alcohol or thinner to clean the printer. These chemicals can damage the printer. 1.
User's Guide Maintenance 3. Wipe the glass part inside the ADF using a soft cloth. Checking the Circuit Breaker This product has a circuit breaker. If a short-circuit occurs within the printer, the power supply shuts off automatically to prevent electric shocks and fires. Perform the following operation about once a month. The breaker is subject to change without prior notice in order to improve the product.
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User's Guide Maintenance 2. Open the circuit breaker cover, and then press the test button with a fine-tipped object such as a ballpoint pen. 3. The breaker switch moves automatically to the position between ON and OFF. Make sure that the indicator is yellow. 4.
5. Slide the switch up to ON. Caution: If your switch operates differently compared to the instructions above, contact Epson support or an authorized Epson service provider. Do not use the printer as a short circuit could occur. Related Information “Turning the Power On and Off”...
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User's Guide Maintenance 7. If the nozzles are clogged, tap NG to clean the print head. 8. After cleaning is finished, print the nozzle check pattern again to make sure that there is no clogging. If nozzles are still clogged, repeat head cleaning and run a nozzle check. Related Information “Turning the Power On and Off”...
User's Guide Solving Problems Solving Problems Descriptions on the Screen Confirming Help Anytime You can tap on the screen to display a Help list, and then select the desired item to check. Guidance during Operation The error message and guidance button will be displayed if an error occurs during operation. You can tap a guidance button to check the procedure for solving a problem.
User's Guide Solving Problems For animations, 1 action is displayed repeatedly. Tap to switch for next procedure. Clearing a Paper Jam If paper jams occur, a button will be displayed along with a message on the screen. Tap the button and follow the on-screen instructions to check where the paper is jammed in order, then remove the jammed paper.
User's Guide Solving Problems Paper Jam Occurs Frequently ❏ Check if it can be used with this product. ❏ Check the settings and the number of sheets. ❏ Check the paper condition. If paper absorbs moisture, it becomes wavy or curls that may cause the trouble. ❏...
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Epson support. Printer error. For details, see your The printer may be damaged. Contact Epson support or an authorized documentation. Epson service provider to request repairs. However, non-printing features such as scanning may be available.
1. Connect the computer and the printer with a USB cable. (During recovery mode, you cannot update the firmware over a network connection.) 2. Visit your local Epson website for further instructions. Related Information “Contacting Epson Support” on page 253 &...
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User's Guide Solving Problems Code Problem Solution Reverse printing has failed due to a lack of available If you want to print in reverse, try the following memory. methods to reduce the size of the print job. ❏ Lower the print quality and the resolution. ❏...
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Error in the printer's HDD. The job has been canceled. Contact Epson support or an authorized Epson service provider to replace the HDD. Printing is not performed because the login user...
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User's Guide Solving Problems Code Problem Solution ❏ Increase the storage space in the memory device. There is not enough storage space available to save the data in the memory device. ❏ Reduce the number of documents. ❏ Lower the scanning resolution or increase the compression ratio to reduce the size of the scanned image.
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User's Guide Solving Problems Code Problem Solution ❏ Tap Settings > General Settings > Network A DNS error has occurred. Settings > Advanced > TCP/IP, and then check the DNS settings. ❏ Check the DNS settings for the server, the computer, or the access point.
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User's Guide Solving Problems Code Problem Solution ❏ Reinsert the memory device. An error occurred while saving the data to the memory device. ❏ Use a different memory device on which you have created a folder using the Create a folder to save fax data function.
User's Guide Solving Problems Related Information “Connecting to a Phone Line” on page 54 & “Menu Options for Network Settings in General Settings” on page 42 & “Menu Options for Web Service Settings in General Settings” on page 42 & “Inserting and Removing an External USB Device”...
User's Guide Solving Problems “Menu Options for Copying” on page 50 & Moiré (Cross-Hatch) Patterns Appear in the Copied Image Change the reduce and enlarge setting or place the original at a slightly different angle. Related Information “Menu Options for Copying” on page 50 &...
❏ In Windows, make sure the printer (fax) is displayed in Devices and Printers, Printer, or Printers and Other Hardware. The printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed, uninstall and then re-install the FAX Utility. See the following to access Devices and Printers, Printer, or Printers and Other Hardware.
User's Guide Solving Problems ❏ In Mac OS, check the following. ❏ Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then make sure the printer (fax) is displayed. The printer (fax) is displayed as "FAX XXXX (USB)" or "FAX XXXX (IP)".
User's Guide Solving Problems “Descriptions on the Screen” on page 204 & “Clearing a Paper Jam” on page 205 & Cannot Send Faxes ❏ If the user restriction feature has been enabled, a user name and password are required to operate the printer. Contact your administrator if you do not know the password.
User's Guide Solving Problems “Managing Contacts” on page 23 & “Cannot Send or Receive Faxes” on page 216 & Cannot Send Faxes at a Specified Time Set the date and the time correctly on the control panel. Related Information “Sending Faxes at a Specified Time (Send Fax Later)” on page 65 &...
User's Guide Solving Problems Cannot Receive Faxes ❏ If you have subscribed to a call forwarding service, the printer may not be able to receive faxes. Contact the service provider. ❏ If you have not connected a telephone to the printer, set the Receive Mode setting to Auto on the control panel. ❏...
User's Guide Solving Problems Cannot Receive A3 Size Faxes ❏ Check that the paper size setting of the paper source that contains A3 paper has been set to A3, and that the paper source is set for use with the fax feature. Select Settings > General Settings >Printer Settings > Paper Source Settings >...
In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. The printer (scanner) should be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then re- install Epson Scan 2. See the following to access Scanner and Camera.
User's Guide Solving Problems ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Select Desktop > Settings > Control Panel, enter "Scanner and Camera" in the search charm, click Show Scanner and Camera, and then check if the printer is displayed. ❏...
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❏ In Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text Enhancement. ❏ In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the Threshold on the Advanced Settings tab.
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❏ Originals with creases or wrinkles ❏ In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the Threshold on the Advanced Settings tab. When you increase the Threshold, the black color area becomes larger.
❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. ❏ Mac OS Select Go >...
Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200 pages in Multi-TIFF format. When scanning using the control panel, you can continuously scan up to 50 pages in single-sided scanning using the ADF, and up to 100 pages in 2-sided scanning using the ADF and when scanning using the scanner glass.
“Installing the Latest Applications” on page 192 & Cannot Print from an iPhone or iPad ❏ Install Epson iPrint on the smart device. ❏ Connect the iPhone or iPad to the same network (SSID) as the printer. Related Information “Application for Configuring Printer Operations (Web Config)” on page 190 &...
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❏ Print using a higher quality setting. Checking the ink cartridge Try to use genuine Epson ink cartridges. This product is designed to adjust colors based on the use of genuine Epson ink cartridges. The use of non-genuine ink cartridges may cause print quality to decline.
User's Guide Solving Problems The Position, Size, or Margins of the Printout Are Incorrect ❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper. ❏ Select the appropriate paper size setting. ❏ Adjust the margin setting in the application so that it falls within the printable area. Related Information “How to Load Papers”...
User's Guide Solving Problems ❏ Enable Print Speed Priority. ❏ Control Panel Tap Settings on the home screen, tap General Settings > Basic Settings > Printer Settings > Print Speed Priority, and then select On. ❏ Disable quiet mode. This feature slows down the printing speed. ❏...
User's Guide Solving Problems Print Quality Is Poor While Using PostScript Printer Driver You cannot make color settings on the Paper/Quality tab in the printer driver. Click Advanced, and then set the Photo Quality Ink Jet Paper Hagaki setting. Printing Is Too Slow While Using PostScript Printer Driver Set the Thick-Paper1 setting to Thick-Paper2 in the printer driver.
“Descriptions on the Screen” on page 204 & “Clearing a Paper Jam” on page 205 & Lost the Paper Cassette Lock Key Contact Epson support or an authorized Epson service provider. Related Information “Technical Support Web Site” on page 253 & Other Printing Problems Describes the main troubles and solutions.
User's Guide Solving Problems Power does not Turn On/Off ❏ Make sure the power cord is securely plugged in. Also connect directly to an outlet that is fixed to the wall. ❏ Hold down the power button for a little longer. ❏...
Related Information “Menu Options for Fax Settings” on page 103 & Forgot your Password If you forget the administrator's password, contact Epson support. It is required to take care by service personnel. Related Information “Contacting Epson Support” on page 253 &...
User's Guide Appendix Appendix Technical Specifications Printer Specifications Type Printer Inkjet Print Head Nozzle Placement Black ink nozzles: 8676 Color ink nozzles: 8676 for each color Printable Area Printable Area for Single Sheets 3.0 mm (0.12 in.) 3.0 mm (0.12 in.) *Direction of paper being fed.
User's Guide Appendix Maximum Document Size 297×431.8 mm (11.7×17 in.) A3,Tabloid Scanning Resolution 600 dpi (main scan) 1200 dpi (sub scan) Output Resolution 50 to 9600 dpi in 1 dpi increments Color Depth Color ❏ 30 bits per pixel internal (10 bits per pixel per color internal) ❏...
User's Guide Appendix Ethernet Specifications Standards IEEE802.3i (10BASE-T) IEEE802.3u (100BASE-TX) IEEE802.3ab (1000BASE-T) IEEE802.3az (Energy Efficient Ethernet) Communication Mode Auto, 10 Mbps Full duplex, 10 Mbps Half duplex, 100 Mbps Full duplex, 100 Mbps Half duplex Connector RJ-45 Use a category 5e or higher STP (Shielded twisted pair) cable to prevent risk of radio interference. The connected device should comply with IEEE802.3az standards.
Appendix ❏ A device that requires a dedicated driver ❏ A device with security settings (password, encryption, and so on) Epson cannot guarantee all operations of externally connected devices. Supported Data Specifications File Format JPEG taken by digital cameras DCF version 1.0 or 2.0...
Maximum Power Consumption: Approx. 300 W Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption Environmental Specifications Operation Use the printer within the range shown in the following graph.
User's Guide Appendix Freezing Temperature -14 °C (6.8 °F) Ink thaws and is usable after approximately 12 hours at 25 °C (77 °F). You can store for one month at 40 °C (104 °F). System Requirements ❏ Windows 10 (32-bit, 64-bit)/Windows 8.1 (32-bit, 64-bit)/Windows 8 (32-bit, 64-bit)/Windows 7 (32-bit, 64- bit)/Windows Vista (32-bit, 64-bit)/Windows XP SP3 or later (32-bit)/Windows XP Professional x64 Edition/ Windows Server 2016/Windows Server 2012 R2/Windows Server 2012/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 SP2 or later...
Approx. 41.6 kg These numbers are based on evaluation by Epson. Even when the paper type or paper thickness is within this range, the paper may not staple up to the possible number of sheets that you can staple depending on the paper properties or the environment.
User's Guide Appendix Dimensions Width: 321 mm (12.6 in.) Depth: 620 mm (24.4 in.) Height: 504 mm (19.8 in.) Weight Approx. 27.3 kg The available paper sizes are set and fixed when the printer is installed. Font Information Available Fonts for PostScript Font Name Family HP Equivalent...
User's Guide Appendix Font Name Family HP Equivalent URW Chancery Medium Italic ITC Zapf Chancery Italic Symbol Symbol URW Dingbats Wingdings Dingbats ITC Zapf Dingbats Standard Symbol SymbolPS Available Fonts for PCL (URW) Scalable Font Font Name Family HP Equivalent Symbol Set for PCL5...
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User's Guide Appendix Font Name Family HP Equivalent Symbol Set for PCL5 URW Century Schoolbook Roman, Bold, Italic, Bold Italic New Century Schoolbook Nimbus Roman Medium, Bold, Italic, Bold Italic Times URW Chancery Medium ITC Zapf Chancery Medium Italic Italic Symbol Symbol URW Dingbats...
User's Guide Appendix List of Symbol Sets Your printer can access a variety of symbol sets. Many of these symbol sets differ only in the international characters specific to each language. When you are considering which font to use, you should also consider which symbol set to combine with the font. Note: Since most software handles fonts and symbols automatically, you will probably never need to adjust the printer's settings.
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User's Guide Appendix Symbol Set Attribute Font Classification Name ✓ ✓ ✓ ✓ ✓ Math-8 ✓ ✓ ✓ ✓ Roman-8 ✓ ✓ ✓ WiE.Europe ✓ ✓ ✓ Pc1004 ✓ ✓ ✓ ✓ 8859-15ISO ✓ ✓ ✓ PcTk437 ✓ ✓ ✓ Windows ✓...
User's Guide Appendix This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site.
Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
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Epson Helpdesk Phone: 1300-361-054 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
User's Guide Appendix Help for Users in Singapore Sources of information, support, and services available from Epson Singapore are: World Wide Web http://www.epson.com.sg Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries, and Technical Support via e-mail are available.
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Epson Hotline Phone: +62-1500-766 Fax: +62-21-808-66-799 Our Hotline team can help you with the following over the phone or fax: ❏ Sales enquiries and product information ❏ Technical support Epson Service Center Province Company Name Address Phone E-mail DKI JAKARTA ESS JAKARTA Ruko Mall Mangga Dua No.
To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page http://www.epson.com.hk Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏ Answers to Frequently Asked Questions (FAQs) ❏...
Accessible 9am to 6pm, Monday through Saturday (Except public holidays) Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone, fax numbers and e-mail address below: World Wide Web http://www.epson.com.ph...
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
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❏ The N-Mark is a trademark or registered trademark of NFC Forum, Inc. in the United States and in other countries. ❏ General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.