Music On Hold - Panasonic KX-NCP500 Features Manual

1.13.4 Music on Hold

1.13.4 Music on Hold
Description
Music can be played to a party that has been put on hold. The following audio sources are available:
a.
External music source
b.
Internal music source
c.
Outgoing Message (OGM)
d.
Tone
Audio sources are assigned to specific BGM numbers according to the table below. One of these BGM
numbers, or the tone, can be selected for Music on Hold.
[BGM Number and the Music Source]
BGM No.
External music port 1, internal music
1
source 1, or internal music source 2
OGM
2
3 OGM
4 OGM
5 OGM
6 OGM
7 OGM
8 (Not available)
For tenant users, each tenant can select one of the BGMs or the tone to use for Music on Hold.
Conditions
[General]
•
Hardware Requirement: User-supplied music source (when an external music source is assigned)
•
Volume Control
It is possible to change the volume of an internal and/or external music source.
•
For tenants, the type of call determines which tenant's music source is used, as follows:
Incoming Intercom Calls/Outgoing
Incoming Trunk Calls
182 Feature Guide
KX-NCP Series PBX
Type
Calls
Music Source
External music port 1
External music port 2, internal music
source 1, or internal music source 2
OGM
OGM
OGM
OGM
OGM
OGM
Music Source
Selected based on the tenant setting to which the
extension user belongs.
Selected based on the tenant setting of the distribution
method (DIL/DID/DDI/MSN).
KX-TDE Series PBX