Fujitsu Lifebook S7000 Series Troubleshooting Manual
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Fujitsu Lifebook S7000 Series Troubleshooting Manual

Fujitsu Lifebook S7000 Series Troubleshooting Manual

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S Series.book Page 53 Thursday, February 12, 2004 4:15 PM
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Troubleshooting
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  • Page 1 S Series.book Page 53 Thursday, February 12, 2004 4:15 PM Troubleshooting...
  • Page 2 S Series.book Page 54 Thursday, February 12, 2004 4:15 PM L i f e B o o k S 7 0 0 0 N o t e b o o k...
  • Page 3 T r o u b l e s h o o t i n g Troubleshooting Your Fujitsu LifeBook notebook is sturdy and subject to 8. If you have tried the solutions suggested in the Trou- few problems in the field. However, you may encounter...

  • Page 4: Table Of Contents

    S Series.book Page 56 Thursday, February 12, 2004 4:15 PM L i f e B o o k S 7 0 0 0 N o t e b o o k TROUBLESHOOTING TABLE Problem Page Problem Page Modem Problems......page 58 Audio Problems .

  • Page 5: Port Replicator Problems

    S Series.book Page 57 Thursday, February 12, 2004 4:15 PM T r o u b l e s h o o t i n g Problem Possible Cause Possible Solutions LifeBook notebook fails to DVD/CD-RW/CD-ROM is Wipe DVD/CD-RW/CD-ROM with a non-abrasive recognize DVD/CD-RW/ dirty or defective.

  • Page 6: Memory Problems

    S Series.book Page 58 Thursday, February 12, 2004 4:15 PM L i f e B o o k S 7 0 0 0 N o t e b o o k Problem Possible Cause Possible Solutions You have installed an Your external device is not Re-install your device.

  • Page 7: Pc Card Problems

    S Series.book Page 59 Thursday, February 12, 2004 4:15 PM T r o u b l e s h o o t i n g Problem Possible Cause Possible Solutions PC Card Problems A card inserted in the PC The card is not properly Remove and re-install the card.
  • Page 8 S Series.book Page 60 Thursday, February 12, 2004 4:15 PM L i f e B o o k S 7 0 0 0 N o t e b o o k Problem Possible Cause Possible Solutions Your LifeBook notebook The power management Press any button on the keyboard, or move the turns off all by itself.

  • Page 9: Shutdown And Startup Problems

    Set the operating source by pressing the [ESC] key displays power on informa- of the setup utility are not while the Fujitsu logo is on screen or use the [F2] tion, but fails to load the compatible with your key and enter the setup utility and adjust the source operating system.
  • Page 10 S Series.book Page 62 Thursday, February 12, 2004 4:15 PM L i f e B o o k S 7 0 0 0 N o t e b o o k Problem Possible Cause Possible Solutions The built-in display is The notebook is set for an Pressing [F10] while holding down the [Fn] key blank when you turn on...

  • Page 11: Miscellaneous Problems

    S Series.book Page 63 Thursday, February 12, 2004 4:15 PM T r o u b l e s h o o t i n g Problem Possible Cause Possible Solutions The application display You are running an application Display compression gives a clearer but smaller uses only a portion of your that does not support 800 x display for applications that do not support 800 x...
  • Page 12 S Series.book Page 64 Thursday, February 12, 2004 4:15 PM L i f e B o o k S 7 0 0 0 N o t e b o o k POWER ON SELF TEST MESSAGES *Incorrect Drive A type – run SETUP Type of floppy drive A: not correctly identified in Setup.
  • Page 13 S Series.book Page 65 Thursday, February 12, 2004 4:15 PM T r o u b l e s h o o t i n g *Parity Check 2 nnnn nnnn System RAM Passed Parity error found in the I/O bus. BIOS attempts to Where nnnn is the amount of system memory in locate the address and display it on the screen.
  • Page 14 1. Install the DAR CD in the drive prior to booting up. ence a hard disk crash or other system failure. Fujitsu has When bootup begins, a message will appear...
  • Page 15 Driver Update (FDU) utility. With FDU, you can choose click Options> Create New Backup. DISE displays a to automatically or manually go to the Fujitsu site to warning that it must go to DOS to create the image. check for new updates for your system.
  • Page 16 S Series.book Page 68 Thursday, February 12, 2004 4:15 PM L i f e B o o k S 7 0 0 0 N o t e b o o k...

  • Page 17: Care And Maintenance

    S Series.book Page 69 Thursday, February 12, 2004 4:15 PM Care and Maintenance...
  • Page 18 S Series.book Page 70 Thursday, February 12, 2004 4:15 PM L i f e B o o k S 7 0 0 0 N o t e b o o k...
  • Page 19 Always bring your System Recovery CD that came with your notebook when you travel. If you experience sys- Do not use your Fujitsu LifeBook notebook in a wet tem software problems while traveling, you may need it environment (near a bathtub, swimming pool).
  • Page 20 S Series.book Page 72 Thursday, February 12, 2004 4:15 PM L i f e B o o k S 7 0 0 0 N o t e b o o k Disable the Media Player auto insert notification Outlet Type Location function.
  • Page 21 S Series.book Page 73 Thursday, February 12, 2004 4:15 PM C a r e a n d M a i n t e n a n c e Caring for your Optical Drive PC CARDS Your optical drive is durable but you must treat it with Caring for your PC Cards care.
  • Page 22 S Series.book Page 74 Thursday, February 12, 2004 4:15 PM L i f e B o o k S 7 0 0 0 N o t e b o o k...
  • Page 23 S Series.book Page 75 Thursday, February 12, 2004 4:15 PM Specifications...
  • Page 24 S Series.book Page 76 Thursday, February 12, 2004 4:15 PM L i f e B o o k S 7 0 0 0 N o t e b o o k...
  • Page 25 There is a configuration label located on the bottom of This section provides the hardware and environmental your LifeBook notebook. (See figure 2-8 on page 10 for specifications for your Fujitsu LifeBook notebook. Spec- location) This label contains specific information ifications of particular configurations will vary.
  • Page 26 Three USB 2.0 (Universal Serial Bus) connectors for AC Adapter input/output devices Autosensing 100-240V AC, supplying 19V DC, 3.15A, One IEEE 1394 (4-pin type) jack 60W to the LifeBook notebook, Fujitsu Model One stereo line-in jack FPCAC26AP, which includes an AC cable. One modular modem (RJ-11) connector...
  • Page 27 POPULAR ACCESSORIES Journal Viewer* For ordering or additional information on Zinio™ Reader* Fujitsu accessories please visit our Web site at Newsstand™ Reader* us.fujitsu.com/computers or call 1-800-733-0884. * Indicates that the software is available for user installa- tion in the “third-party software”.
  • Page 28 Start, Programs, LifeBook Application Panel. Fujitsu HotKey (Windows XP only) Norton AntiVirus 2004 Fujitsu HotKey allows you to control the display bright- Your system is preinstalled with a free 90-day trial ness of your notebook in order to maximize battery life.
  • Page 29 S Series.book Page 81 Thursday, February 12, 2004 4:15 PM Glossary...
  • Page 30 S Series.book Page 82 Thursday, February 12, 2004 4:15 PM L i f e B o o k S 7 0 0 0 N o t e b o o k...
  • Page 31 S Series.book Page 83 Thursday, February 12, 2004 4:15 PM G l o s s a r y Glossary An abbreviation for bits per second. Used to describe data transfer rates. AC Adapter Boot A device which converts the AC voltage from a wall outlet to the DC voltage needed to power To start-up a computer and load its operating system your LifeBook notebook.
  • Page 32 S Series.book Page 84 Thursday, February 12, 2004 4:15 PM L i f e B o o k S 7 0 0 0 N o t e b o o k Configuration The combination of hardware and software that makes Direct Memory Access.
  • Page 33 S Series.book Page 85 Thursday, February 12, 2004 4:15 PM G l o s s a r y Example: the shock you get from a doorknob on a dry Center). A private address is an only address in the day or the sparks you get from brushing hair on a dry closed network.
  • Page 34 S Series.book Page 86 Thursday, February 12, 2004 4:15 PM L i f e B o o k S 7 0 0 0 N o t e b o o k Megahertz Partition 1,000,000 cycles per second. A block of space on a hard drive which is set aside and made to appear to the operating system as if it were a Memory separate disk, and addressed by the operating system...
  • Page 35 S Series.book Page 87 Thursday, February 12, 2004 4:15 PM G l o s s a r y Procedures and rules use to send and receive data report available so that the LifeBook notebook can between computers. prompt the user to back up the data on the drive. Natu- rally not all failures are predictable.
  • Page 36 S Series.book Page 88 Thursday, February 12, 2004 4:15 PM L i f e B o o k S 7 0 0 0 N o t e b o o k Underwriters Laboratories – An independent organiza- tion that tests and certifies the electrical safety of devices. Universal Serial Bus.

  • Page 37: Regulatory Information

    Excessive RENs on a telephone may Changes or modifications not expressly approved by result in the devices not ringing in response to an Fujitsu could void this user’s authority to operate the incoming call. In most but not all areas, the sum of equipment.
  • Page 38 Any repairs or alterations not expressly approved by présent matériel est de 0.0. L’IES assigné à chaque Fujitsu or any equipment failures may give the telecom- dispositif terminal indique le nombre maximal de munication company cause to request the user to terminaux qui peuvent être raccordés à...
  • Page 39 S Series.book Page 91 Thursday, February 12, 2004 4:15 PM R e g u l a t o r y I n f o r m a t i o n UL Notice This unit requires an AC adapter to operate. Use only UL Listed Class 2 Adapters with an output rating of 19 VDC, with a current of 3.15 A.
  • Page 40 S Series.book Page 92 Thursday, February 12, 2004 4:15 PM L i f e B o o k S 7 0 0 0 N o t e b o o k...

  • Page 41: Integrated Wireless

    S Series.book Page 93 Thursday, February 12, 2004 4:15 PM Appendix Integrated Wireless LAN* User’s Guide * Optional device...
  • Page 42 S Series.book Page 94 Thursday, February 12, 2004 4:15 PM L i f e B o o k S 7 0 0 0 N o t e b o o k...
  • Page 43 T he manufacturer and its autho- Modifications not expressly authorized by Fujitsu PC Corpora- rized resellers or distributors will assume no liability for any tion may invalidate the user's right to operate this equipment.
  • Page 44 T he Integrated Wireless LAN is an optional device avail- T his wireless module is Wi-Fi compliant. T he module able for Fujitsu mobile computers. T his manual can communicate at a maximum data rate of 54 Mbps. describes the basic operating procedures for the Wireless T he maximum communication range is approxi- LAN (referred to as the “device”...
  • Page 45 S Series.book Page 97 Thursday, February 12, 2004 4:15 PM W I r e l e s s L A N U s e r ’ s G u i d e Figure 2. Access Point (Infrastructure) Mode Network Wired LAN ADSL modem, Internet cable modem,...
  • Page 46 S Series.book Page 98 Thursday, February 12, 2004 4:15 PM L i f e B o o k S 7 0 0 0 N o t e b o o k STOPPING TRANSMISSION switching will be deactivated and the transmission of radio waves from the wireless LAN will be To use this product inside hospitals, clinics, or airplanes, stoppe...
  • Page 47 S Series.book Page 99 Thursday, February 12, 2004 4:15 PM W I r e l e s s L A N U s e r ’ s G u i d e Connection using Wireless Zero Configuration Tool FLOW OF OPERATIONS To use access point (infrastructure) con- The wireless LAN connection procedure contained in nection, refer to the access point manual...
  • Page 48 S Series.book Page 100 Thursday, February 12, 2004 4:15 PM L i f e B o o k S 7 0 0 0 N o t e b o o k For access point (infrastructure) connection: connected. Assign the appropriate SSID. The SSID must be For access point (infrastructure) connection: identical to the SSID of the access point.
  • Page 49 S Series.book Page 101 Thursday, February 12, 2004 4:15 PM W I r e l e s s L A N U s e r ’ s G u i d e CONNECTION TO THE NETWORK Confirming the computer and work group names This section explains connection to the network.
  • Page 50 S Series.book Page 102 Thursday, February 12, 2004 4:15 PM L i f e B o o k S 7 0 0 0 N o t e b o o k Setting the sharing function Click the [Start] button first and then [My Com- puter].
  • Page 51 S Series.book Page 103 Thursday, February 12, 2004 4:15 PM W I r e l e s s L A N U s e r ’ s G u i d e Click [Share this printer]. Current Channel The channel number currently used by the radio. Enter the sharing printer name in [Share name].
  • Page 52 S Series.book Page 104 Thursday, February 12, 2004 4:15 PM L i f e B o o k S 7 0 0 0 N o t e b o o k...
  • Page 53 S Series.book Page 105 Thursday, February 12, 2004 4:15 PM W I r e l e s s L A N U s e r ’ s G u i d e Connection using Atheros Client Utility FLOW OF OPERATIONS To use access point (infrastructure) con- The wireless LAN connection procedure is outlined nection, refer to the access point manual...
  • Page 54 S Series.book Page 106 Thursday, February 12, 2004 4:15 PM L i f e B o o k S 7 0 0 0 N o t e b o o k appropriate configuration settings. Click [Internet Protocol (TCP/IP] and then click [Properties].
  • Page 55 S Series.book Page 107 Thursday, February 12, 2004 4:15 PM W I r e l e s s L A N U s e r ’ s G u i d e For access point (infrastructure) connection: Double-click [My Computer] on the Desktop, and Assign the name of the workgroup to be accessed.
  • Page 56 S Series.book Page 108 Thursday, February 12, 2004 4:15 PM L i f e B o o k S 7 0 0 0 N o t e b o o k Connecting your personal computer to another Transmit Power Level personal computer Displays the current transmit power level of the radio.

  • Page 57: Other Settings

    S Series.book Page 109 Thursday, February 12, 2004 4:15 PM W I r e l e s s L A N U s e r ’ s G u i d e Other settings SETTING OF POWER-SAVING FUNCTION Intel PROSet Wireless LAN: You can set the power-saving function of wireless LAN.
  • Page 58 S Series.book Page 110 Thursday, February 12, 2004 4:15 PM L i f e B o o k S 7 0 0 0 N o t e b o o k Troubleshooting Causes and countermeasures for troubles you may encounter while using your wireless LAN are described in the following table.
  • Page 59 S Series.book Page 111 Thursday, February 12, 2004 4:15 PM W I r e l e s s L A N U s e r ’ s G u i d e Problem Possible Cause Possible Solution Unavailable Retrieve computers as follow: network Windows XP: connection...
  • Page 60 S Series.book Page 112 Thursday, February 12, 2004 4:15 PM L i f e B o o k S 7 0 0 0 N o t e b o o k Problem Possible Cause Possible Solution Communication In case of Windows XP, check the setting of “Enable network access is disconnected control using IEEE 802.1X”.Refer to “Assigning parameters”...

  • Page 61: Wireless Lan Glossary

    S Series.book Page 113 Thursday, February 12, 2004 4:15 PM W I r e l e s s L A N U s e r ’ s G u i d e Wireless LAN Glossary Ad hoc the world. A private address is a unique address within a closed network.
  • Page 62 S Series.book Page 114 Thursday, February 12, 2004 4:15 PM L i f e B o o k S 7 0 0 0 N o t e b o o k submitting correct network keys. However, in case of actual communications, the same network key must be set.

  • Page 63: Ip Address Information

    S Series.book Page 115 Thursday, February 12, 2004 4:15 PM W I r e l e s s L A N U s e r ’ s G u i d e IP address information IP addressing is much more complicated than can be briefly explained in this document.
  • Page 64 S Series.book Page 116 Thursday, February 12, 2004 4:15 PM L i f e B o o k S 7 0 0 0 N o t e b o o k Specifications Item Specification Type of network Atheros W LAN(W LL4030) and Intel W LAN(W M 3B2915ABG) conforms to IEEE 802.11a/ 802.11b/ g (W i-Fi based)* Atheros W LAN(W LL3050) and Intel W LAN(W M 3B2200BG) conforms to IEEE 802.11b/ g (W i-Fi based)*...

  • Page 65: Using The Bluetooth Device

    Gu i d e Using the Bluetooth Device T he Integrated Bluetooth module(UGXZ5-102A) is an optional device available for Fujitsu mobile computers. W HAT IS BL U ETO O TH Bluetooth technology is designed as a short-range wire- less link between mobile devices, such as laptop computers, phones, printers, and cameras.
  • Page 66 S Series.book Page 118 Thursday, February 12, 2004 4:15 PM L i f e B o o k S 7 0 0 0 N o t e b o o k...
  • Page 67 S Series.book Page 119 Thursday, February 12, 2004 4:15 PM I n d e x Index CapsLock ........12 CardBus .
  • Page 68 ....23 Fujitsu Contact Information ....1 launching applications .
  • Page 69 ....... . . 57 Fujitsu HotKey ......80 Intel SpeedStep .
  • Page 70 S Series.book Page 122 Thursday, February 12, 2004 4:15 PM L i f e B o o k S 7 0 0 0 N o t e b o o k Security Panel ....... 20 USB 2.0 Ports .

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