Fujitsu CELSIUS H970 Operating Manual
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Fujitsu CELSIUS H970 Operating Manual

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FUJITSU CELSIUS H970

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  • Page 1 System Operating Manual FUJITSU CELSIUS H970...
  • Page 2 Internet at: "http://www.fujitsu.com/fts/" You can find driver updates at: "http://support.ts.fujitsu.com/download" Should you have any technical questions, please contact: • our Hotline/Service Desk ("http://support.ts.fujitsu.com/contact/servicedesk") • Your sales partner • Your sales office We hope you enjoy working with your new Fujitsu system!
  • Page 4 Published by / Contact address in the EU Fujitsu Technology Solutions GmbH Mies-van-der-Rohe-Straße 8 80807 Munich, Germany "http://www.fujitsu.com/fts/" Copyright © Fujitsu Technology Solutions GmbH 2017. All rights reserved. Publication Date 04/2017 Order No.: A26391-K456-Z320-1-7619, edition 1...
  • Page 5 FUJITSU CELSIUS H970 Operating Manual Innovative technology Ports and controls Important notes First-time setup of your device Working with the notebook Security functions Connecting external devices Removing and installing components during servicing Settings in BIOS Setup Utility Troubleshooting and tips Technical data Manufacturer’s notes...
  • Page 6 Information on the product description meets the design specifications of Fujitsu and is provided for comparison purposes. Several factors may cause the actual results to differ. Technical data is subject to change without prior notification. Fujitsu rejects any responsibility with regard to technical or editorial mistakes or omissions.

  • Page 7: Table Of Contents

    Wireless components LAN / Bluetooth / LTE (optional) ........39 Fujitsu...
  • Page 8 Finishing component removal ............67 Fujitsu...
  • Page 9 Index ................. . 82 Fujitsu...
  • Page 10 Contents Fujitsu...

  • Page 11: Innovative Technology

    The Windows drivers for your device can be found on our Internet site. The factory installation of your device does not support any other operating system. Fujitsu Technology Solutions accepts no liability whatsoever if any other operating system is used.

  • Page 12: Notational Conventions

    "Safety information" • cross-references to an external source, e.g. a web address: For more information, go to "http://www.fujitsu.com/fts/" • Names of CDs, DVDs and titles or designations for other materials, e.g.: "CD/DVD Drivers & Utilities" or "Safety/Regulations" manual indicates a key on the keyboard, e.g:...

  • Page 13: Ports And Controls

    1 = Microphone 7 = Status displays 2 = Webcam 8 = Application keys 3 = Webcam LED 9 = On/off switch 4 = Touchpad 10 = Fingerprint sensor 5 = Loudspeakers 11 = Touchpad buttons 6 = TouchStick (optional) Fujitsu...
  • Page 14 2 = USB 3.1 port with charging function (USB 5 = Display port Type-C ) with Intel Thunderbolt ® 6 = DC input connector (DC IN) 3 = USB 3.1 port with charging function (USB Type-C ) with Intel Thunderbolt ® Fujitsu...
  • Page 15 5 = Memory service compartment 2 = Battery release 2 6 = Hard drive disk service compartment (1x HDD and 2x M.2 modules or 2x 3 = Opening to remove the battery HDD and 1x M.2 module) 4 = Battery release 1 Fujitsu...

  • Page 16: Important Notes

    "Removing and installing components during servicing", Page This notebook complies with the relevant safety regulations for data processing equipment. If you have questions about using your notebook in a particular area, please contact your sales outlet or our Hotline/Service Desk. Fujitsu...

  • Page 17: Additional Safety Notes For Devices With Wireless Components

    You will then be able to work for longer before having to recharge the battery. Energy efficiency is increased and the environmental impact is reduced. You save money while protecting the environment. Energy saving under Windows ► Make use of the power management features (see ""Using the power-management features", Page 34"). Fujitsu...

  • Page 18: Travelling With Your Notebook

    ► Unplug the mains adapter and all external devices from the power socket. ► Disconnect the mains adapter cable and the data cables for all external devices. ► Close the LCD screen. ► To protect against damaging jolts and bumps, use a notebook carrying case to transport your notebook. Fujitsu...

  • Page 19: Cleaning The Notebook

    The surface can be cleaned with a dry cloth. If particularly dirty, use a cloth which has been moistened in mild domestic detergent and then carefully wrung out. You can use disinfectant wipes to clean the keyboard and the touchpad. Ensure that no liquid enters the device. Fujitsu...

  • Page 20: First-Time Setup Of Your Device

    ► Unpack all the individual parts. Packaging Transport ► Check your device for any visible damage which may have occurred during transportation. You may need the packaging in the future, if you need to transport your device. Fujitsu...

  • Page 21: Selecting A Location

    ► Connect the power cable (1) to the mains adapter. ► Plug the mains cable (2) into a mains outlet. ► Connect the mains adapter cable (3) to the DC jack (DC IN) of the device. Fujitsu...

  • Page 22: Switching On The Device For The First Time

    If a Windows operating system is installed on your device, you will find more information on the system and drivers, help programmes, updates, manuals etc. on the device or on the Internet under "http://www.fujitsu.com/fts/support/". You can find information and help on the Windows operating system functions on the Internet at "http://windows.microsoft.com".

  • Page 23: Working With The Notebook

    Please refer to the notes in "Important notes", Page Status indicators Statusindicators The status indicators provide information about the status of the power supply, the drives and the keyboard functions. Fujitsu...
  • Page 24 The effect that this key has varies between applications. Energy saving functions indicator • Indicator is illuminated: One of the energy saving functions is activated. • The indicator is not illuminated: The energy saving functions have been deactivated. Fujitsu...

  • Page 25: Switching On The Notebook

    Back up your data and close all applications before you switch off your device. Otherwise data might be lost. ► Shut down the operating system correctly. Notebook ► If the notebook does not switch itself off automatically, press the ON/OFF button for about five seconds. ► Close the LCD screen. Fujitsu...

  • Page 26: Keyboard

    The figure below shows how to access the different characters on keys with overlaid functions. The example applies when the Caps Lock key has not been activated. The illustrations shown below may differ from your actual device. Alt Gr Fujitsu...
  • Page 27 The cursor keys move the cursor in the direction of the arrow, i.e. up, down, left, or right. Cursor keys Cursor control Windows key The Windows key switches between the start screen and the last used application. Windowskey Menu key The Menu key opens the menu for the active application. Fujitsu...

  • Page 28: Separate Number Block

    Switching the loudspeakers on and off This key combination switches your notebook’s loudspeakers off and on. Fn+F3 Loudspeakers Loudspeakers Switching the touchpad and touchpad buttons on/off This key combination switches the touchpad and the touchpad buttons on or off. Fn+F4 Touchpad Touchpadbuttons Touchpad Fujitsu...
  • Page 29 This key combination opens the Windows security/Task-Manager Ctrl window. Ctrl+Alt+Del Back tab This key combination moves the cursor back to the previous tab stop. Shift+Tab Backtab Key combinations using the Windows keys are detailed in the manual for your operating system. Fujitsu...

  • Page 30: Country And Keyboard Settings

    (e.g. reduce screen brightness), see also "Using the power-management features", Page Wireless Components key This application key is used to start the WirelessSelector software. The wireless components that have been activated in the BIOS Setup can be switched on and off individually. Fujitsu...

  • Page 31: Touchpad And Touchpad Buttons

    TouchStick. The pointer will move. Selecting an item ► Move the pointer to the item you wish to select. Touchpad ► Tap the touchpad once or press the left-hand TouchStick/touchpad button once. The item is selected. Fujitsu...

  • Page 32: Executing Commands

    ► Select the desired object and hold down the left TouchStick/touchpad button. ► Drag the object to the desired position. ► Lift your finger from the touchpad. ► Lift your finger from the TouchStick. The item will be moved. Fujitsu...

  • Page 33: Lcd Screen

    LCDscreen Notes High-quality LCD screens (TFT) are installed in Fujitsu notebooks. For technical reasons, these screens are manufactured for a particular resolution. An optimum and sharp image can only be ensured with the resolution intended for the particular screen. A screen resolution which differs from the specification can result in an unclear image.

  • Page 34: Webcam

    LCD screen may flicker while the light level is adjusted. Further information on using the webcam and on the additional settings which are possible for your webcam can be found in the help function of the program which uses the webcam. Fujitsu...

  • Page 35: Rechargeable Battery

    To be able to make use of the optimal charging capacity of the batteries, the battery should be completely discharged and then fully recharged. If you do not intend to use a battery for long periods of time, remove it from the notebook. Never store a battery in the device. Fujitsu...

  • Page 36: Removing And Installing The Battery

    Working with the notebook Removing and installing the battery Only use batteries approved by Fujitsu for your notebook. Never use force when fitting or removing a battery. Make sure that no foreign bodies get into the battery connections. Never store a battery for long periods in the discharged state. This can make it impossible to recharge.

  • Page 37: Installing A Battery

    Working with the notebook Installing a battery ► Insert the battery in the battery compartment (1). ► Slide the battery release in the direction of the arrow (2). ► Complete the insertion process, see chapter "Finishing component removal", Page Fujitsu...

  • Page 38: Using The Power-Management Features

    When you close the LCD screen, depending on the setting in Windows, the notebook automatically enters a power saving mode. The recommended settings for the Windows energy saving functions are predefined as "Fujitsu Computer EcoSettings" in the Power Options of the Control Panel and can be displayed there.

  • Page 39: Memory Cards

    (see the documentation for your operating system). ► On devices with card locking: Press on the memory card (1). Memory card The memory card is released and can now be removed. ► Pull the memory card out of the slot (2). Fujitsu...

  • Page 40: Loudspeakers And Microphones

    If you attach an external microphone, the built-in microphone is disabled. When you connect headphones or external speakers, the built-in speakers are disabled. Information on connecting headphones and a microphone can be found "Connecting external devices", Page Fujitsu...

  • Page 41: Sim Card

    ► Slide the SIM card into the slot (1) until you hear it engage, as shown in the diagrams on the battery compartment. ► Install the battery again, see "Installing a battery", Page ► Complete the installation, see chapter "Finishing component removal", Page Fujitsu...

  • Page 42: Removing The Sim Card

    ► Press on the edge of the SIM card (1) so that it pops up slightly out of the slot. ► Pull the SIM card out of its slot in the direction of the arrow (2). ► Install the battery again, see "Installing a battery", Page ► Complete the removal, see chapter "Finishing component removal", Page Fujitsu...

  • Page 43: Wireless Components Lan / Bluetooth / Lte (Optional)

    Working with the notebook Wireless components LAN / Bluetooth / LTE (optional) The installation of radio components not approved by Fujitsu will invalidate the certifications issued for this device. Switching the wireless components on and off ► Press the button to start the WirelessSelector.

  • Page 44: Ethernet And Lan

    ► Connect the network cable to your network connection (2). Your network administrator can help you to configure and use the LAN connections. The network cable is not included in the delivery scope. This type of cable can be obtained from a specialist dealer. Fujitsu...

  • Page 45: Your Port Replicator

    2 = Microphone port 8 = VGA monitor port 3 = Headphone jack 9 = LAN port 4 = USB 2.0 connections 10 = DC input connector (DC IN) 5 = USB 3.0 connections Both screen connections can be used simultaneously. Fujitsu...

  • Page 46: Setting Up The Port Replicator

    "Docked" mode. In this profile, for example, the setting is saved as to which monitor was last used for output. This profile will be loaded, as soon as the notebook is connected to a Port Replicator of the same type. Fujitsu...

  • Page 47: Connect The Notebook To The Port Replicator

    ) to the USB 3.0 port to provide a data connection (USB Type-C ) on the port replicator (2). Disconnecting the notebook from the Port Replicator ► Disconnect the supplied USB cable (USB Type-C ) from the USB port 3.0 (USB Type-C ) of the notebook. Fujitsu...

  • Page 48: Security Functions

    ► You must install the fingerprint software in order to be able to use the fingerprint sensor (1). The current Workplace Protect software for palm vein and fingerprint sensors can be found on the Internet at "http://www.fujitsu.com/fts/solutions/business-technology/security/secure/index.html". Fujitsu...

  • Page 49: Using The Security Lock

    Kensington Lock Cable, a sturdy steel cable, to help protect your notebook from theft. The Kensington Lock Cable is available as an accessory. Fujitsu recommends the use of a combination lock. ► Fit the Kensington Lock Cable to the mechanism on your notebook.

  • Page 50: Protecting Bios Setup Utility (Supervisor And User Password)

    You can only change the supervisor password when you have logged into the BIOS Setup Utility with the supervisor password. Password Supervisorpassword User password ► Call the BIOS Setup Utility and go to the Security menu. ► When changing the password, proceed exactly as for password assignment. Fujitsu...

  • Page 51: Password Protection For Booting Of The Operating System

    If a supervisor password has been assigned, a password for the hard disk can also be set in the Hard Disk Security menu. The hard disk is protected by this password. Data on this hard disk can only be read into another system if the correct password has been entered. Fujitsu...

  • Page 52: Trusted Platform Module - Tpm

    ► Mark the TPM Security Chip Setting field and press the Enter key. ► Select Disabled to deactivate the TPM. ► From the Exit menu, choose the option Exit Saving Changes. ► Press the Enter key and select Yes. Your notebook will now restart and TPM will be disabled. Fujitsu...

  • Page 53: Smartcard Reader

    SmartCard with you. In order to be able to take advantage of all the security features of your notebook, you will need a CardOS SmartCard from Fujitsu. The SmartCard can only be used with a PIN, offering maximum protection even if you lose the SmartCard.

  • Page 54: Connecting External Devices

    For more information about whether or not devices need to be switched off, please refer to the documentation supplied with the external device. Some of the external devices require special drivers (see the operating system and external device documentation). Fujitsu...

  • Page 55: Connecting An External Monitor

    "Key combinations", Page You can display the same picture on the external monitor and the notebook LCD monitor simultaneously. If you wish to operate the monitor via a DVI port, use the optional Port Replicator available for your notebook. Fujitsu...

  • Page 56: Connecting Usb Devices

    Additional information can be found in the documentation for the USB devices. ► Connect the data cable to the external device. ► Connect the data cable to a USB port of the notebook. Device drivers USB devices will be automatically recognised and installed by your operating system. Fujitsu...

  • Page 57: Usb Connection With Charging Function (Usb Type-C ™ )

    5 V / 3 A. ™ ► Connect the data cable to the external device. ► Connect the data cable to a USB port (USB Type-C ) of the notebook. ™ Fujitsu...

  • Page 58: Usb Port With Charging Function (Anytime Usb Charge)

    ► Left click on the icon to safely remove hardware, located in the taskbar. ► Select the device which you want to shut down and remove. ► Press the Enter key. Wait for the dialogue box which tells you that it is now safe to remove the device. Fujitsu...

  • Page 59: Connecting External Audio Devices

    Using the microphone connection on the optional port replicator, you can connect an external microphone, a MiniDisc player, MP3 player, CD player or a tape deck to your notebook computer. ► Connect the audio cable to the external device. ► Connect the audio cable to the microphone port of the port replicator. Fujitsu...

  • Page 60: Headphone Jack (On The Optional Port Replicator)

    If you purchase a cable from a retailer, please note the following information: The headphone jack is a "3.5 mm jack socket". If you want to connect headphones or a speaker you will need a "3.5 mm jack plug". Fujitsu...

  • Page 61: Removing And Installing Components During Servicing

    The equipment and tools you use must be free of static charges. • Remove the power plug from the mains supply before inserting or removing boards containing ESDs. • Always hold boards with ESDs by their edges. • Never touch pins or conductors on boards fitted with ESDs. Fujitsu...

  • Page 62: Preparing To Remove Components

    Otherwise, there is a risk of suffering burns! As some components are exposed that are sensitive to static electricity, please take note of chapter "Notes on installing and removing boards and components", Page Fujitsu...

  • Page 63: Removing A Cover

    ► Lift the cover off the notebook (2). Removing memory modules ► Carefully push the two mounting clips outwards (1). Memory expansion Memory module The memory module snaps upwards (2). ► Pull the memory module out of its slot in the direction of the arrow (3). Fujitsu...

  • Page 64: Installing A Memory Module

    ► Carefully push the memory module downwards until you feel it click into place (2). Attaching the cover ► Place the cover in the correct mounting position (1). ► Tighten the screw (2). ► Complete the installation, see "Finishing component removal", Page Fujitsu...

  • Page 65: Inserting And Removing The Hard Disk (Hdd) And M.2 Module

    If you install the wrong screws, components may be damaged. The screws are not all the same length and when the cover is installed, the correct screws must be used. ► Lift the cover off the notebook (2). Fujitsu...

  • Page 66: Removing The Hard Disk (Hdd)

    ► Gently lift out the hard disk (2). ► Loosen the connector of the hard disk (3). ► Remove the hard disk from the hard disk compartment. ► Remove the screws (1). ► Disconnect the hard disk brackets from the hard disk (2). Fujitsu...

  • Page 67: Inserting The Hard Disk (Hdd)

    ► Tighten the screws (2). ► Attach the connector to the hard disk (1). ► Place the hard disk into the hard disk compartment (2). ► Tighten the screws (3). ► Connect the hard disk connector to the mainboard. Fujitsu...

  • Page 68: Removing The M.2-Module (On Mainboard)

    Insert M.2-module (on mainboard) ► Insert the M.2 module at a slight angle in the direction of the arrow (1) into the slot on the mainboard. ► Fasten the M.2 module in place in the slot with the screw (2). Fujitsu...

  • Page 69: Removing The M.2 Module (Under Hard Disk)

    ► Carefully lift the M.2 module in the direction of the arrow (2). ► Pull the M.2 module in the direction of the arrow (1) and out of the slot, and remove it from the casing. ► Remove the underlying plate (2). ► Keep the underlying plate together with the screws. Fujitsu...

  • Page 70: Inserting The M.2 Module (Under Hard Disk)

    ► Insert the M.2 module at a slight angle in the direction of the arrow (2), under the hard disk installation space. ► Carefully push the M.2 module in the direction of the arrow (1). ► Fasten the M.2 module in place in the slot with the screw (2). Fujitsu...

  • Page 71: Attaching The Cover

    ► Install the battery again (see "Installing a battery", Page 33). ► Turn the notebook the right way up again and place it on a flat surface. ► Reconnect the cables that you disconnected before. Fujitsu...

  • Page 72: Settings In Bios Setup Utility

    ► Press the function key ► If a password has been assigned, enter the password and press the Enter key. If you have forgotten the password, contact your system administrator or contact our customer service centre. The BIOS Setup Utility starts. Fujitsu...

  • Page 73: Operating Bios Setup Utility

    ► Select the option you want to change with the cursor keys ↑ ↓ ► Press the Enter key. ► Press the key to exit the selected menu. ► For future reference, make a note of the changes you have made (for example, in this manual). Fujitsu...

  • Page 74: Exiting Bios Setup Utility

    ► If you want to exit BIOS Setup Utility with these settings, choose Exit Saving Changes and Yes. Save Changes and Power Off ► To save the changes and switch off your device, select Save Changes and Power Off and Yes. The changes are saved. Your device is shut down. Fujitsu...

  • Page 75: Troubleshooting And Tips

    PC if you are running processor-intensive gaming software, e.g. games with intensive 3D graphics. Updating your hardware with drivers which have not been approved by Fujitsu Technology Solutions may result in performance losses, data losses or malfunction of the equipment. A list of approved drivers and current BIOS versions can be downloaded from: "http://support.ts.fujitsu.com/Download/Index.asp"...

  • Page 76: Restoring The Hard Disk Contents Under Windows

    ► With the BIOS-Setup-Utility, you can set the date and time in the main menu. ► Please contact your sales outlet or our If the time and date are still set incorrectly after switching on the notebook. Hotline/Service Desk. Fujitsu...

  • Page 77: The Notebook's Lcd Screen Remains Blank

    ► Check whether the data cable is properly connected to the notebook and the external monitor (if it is plugged in with a connector). ► Switch on the external monitor and the notebook. Fujitsu...

  • Page 78: The External Monitor Is Blank Or The Image Is Unstable

    ► Charge the battery. ► Insert a charged battery. ► Connect the mains adapter to the notebook. The power adapter is not connected correctly. ► Check whether the mains adapter is connected correctly to the notebook. ► Switch the notebook on. Fujitsu...

  • Page 79: The Notebook Stops Working

    The wireless component is enabled. Despite ► Check whether the wireless connection is this, the wireless connection to a network does switched on via the software. not work. ► Further information on using the wireless component can be found in the help files. Fujitsu...

  • Page 80: Acoustic Warnings

    Supervisor PIN. SmartCard lost Cause Troubleshooting SmartCard lost ► If you are working in a network, contact your system administrator, who can boot up your notebook with a Supervisor SmartCard. Fujitsu...

  • Page 81: Error Messages On The Screen

    Press <F1> to resume, <F2> to SETUP operating system. This error message appears if an error occurs ► Press the function key to access the during the self-test before starting the operating system. BIOS Setup. Fujitsu...
  • Page 82 System battery is dead - Replace and run SETUP service centre. ► Contact your sales outlet or our customer System cache error - Cache disabled service centre. ► Contact your sales outlet or our customer System timer error service centre. Fujitsu...

  • Page 83: Technical Data

    The data sheet for the device provides further technical data. You will find the data sheet on your device or on the Internet at "http://www.fujitsu.com/fts/support/". Rechargeable battery You can find information on the batteries used in your device on the Internet at "http://www.fujitsu.com/fts/support/".

  • Page 84: Mains Adaptor (Port Replicator)

    Technical data Mains adaptor (port replicator) Technicalspecifications Electrical specifications Nominal power 65 W Rated voltage 19 V Maximum rated current 3.42 A An additional mains adapter or power cable can be ordered at any time. Fujitsu...

  • Page 85: Manufacturer's Notes

    Manufacturer’s notes Manufacturer’s notes Disposal and recycling Notes You can find information on this subject on your notebook or on our website ("http://www.fujitsu.com/fts/about/fts/environment-care/"). Certification markings Certification markings Certification markings are listed as applicable in the "Manual Appendix - Additional Certifications" supplement.

  • Page 86: Index

    Cleaning 15 Components Getting started 16 installing / removing 57 Configuration, BIOS Setup Utility 68 Connecting audio devices 55–56 Connecting headphones 55–56 Hard disk: Ctrl+Alt+Del 25 restoring the contents 72 Cursor control 23 Hardware configuration 68 Cursor keys 23 Fujitsu...
  • Page 87 Memory expansion removing 47 installing 60 Password protection 45 removing 59 Port Replicator Memory module Ports 41 important notes 58 Ports installing 60 Port Replicator 41 removing 59 Power Microphone 36 power consumption 34 Microphone, connecting 55 power-management features 34 Fujitsu...
  • Page 88 Switching on for the first time 18 System configuration 68 Webcam 30 System expansion 58 Windows key 23 see Adding memory 58 Wireless component: System settings, BIOS Setup Utility 68 safety notes 13 Wireless LAN: safety notes 13 Tab key 23 Fujitsu...

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