Troubleshooting Guide - Panasonic DVD-LX9 Operating Instructions Manual

Troubleshooting Guide

Before requesting service, make the following checks. If you are in doubt about some of the check
points, or if the remedies indicated in the chart do not solve the problem, consult your dealer for
instructions.
Reference pages are shown as black circled numbers <.
Power
No power. ≥Check connections to the AC adaptor or battery pack. < >
≥You cannot turn on the unit with the remote control if the unit is
powered by the battery pack.
Unit turns off ≥The unit turns off after it has been stopped for about 15 minutes
automatically. (5 minutes when the unit is powered by the battery pack) to
Unit doesn't work conserve power. Turn the unit on again.
when powered by ≥The unit and battery pack have protection circuitry that activate if they
battery. become too hot or too cold. They will not work if this occurs. Use the
unit and battery pack between 5 oC and 35 oC.
Cannot charge or the ≥The battery pack can only be recharged when the unit is off.
[CHG] indicator fails to ≥The charging time increases when the temperature is too hot or too
light. cold, and charging may not be possible under some circumstances.
≥Check connection to the AC adaptor. <
Play time dramatically ≥The battery pack has reached the end of its service life (it can be
reduces after recharging. recharged about 300 times).
Operation
No response when ≥Some discs prohibit certain operations.
buttons are pressed. ≥If there is no response at all, the unit may have been affected by
lightning or static electricity. Try turning the unit off and on again.
Alternatively, turn the unit off, disconnect the power source (AC or
battery pack) reconnect the power and turn the unit on again.
Play fails to start or ≥Condensation may have formed in the unit.
stops soon after Wait 1 or 2 hours for it to clear.
starting. ≥This unit cannot play discs other than those specified. 8
≥Clean the disc. 9
≥Ensure the disc is inserted correctly. @
≥Check that the disc has something recorded on it.
The file recorded on ≥Some files are not compatible with this unit and cannot be played
SD is not displayed. back. For example:
–Moving picture files recorded using a digital still camera with
moving picture function
≥–IC recorder voice files etc
No operation with ≥Check that the battery is inserted correctly. ?
remote control. ≥Replace the battery if it is drained. ?
≥Aim the remote control at the remote control signal sensor. ?
The audio soundtrack ≥This function is dependent on software availability.
or subtitle language ≥Some DVDs require you to change the languages through menus.
cannot be changed.
Subtitles not shown. ≥This function is dependent on software availability.
≥Turn the subtitles on. N
≥Subtitle position is wrong. Adjust the position. N
Angles cannot be ≥This function is dependent on software availability.
changed. There may be parts of multi-angle DVDs where different angles are not recorded.
You have forgotten ≥Do the following to reset the unit to its original factory settings (SD
your ratings password. settings are unaffected). While the unit is stopped, press and hold
You want to reset the [;], [:] (backward), and [1, ON] on the main unit for about
unit to the factory 3 seconds until the message "Initialized" disappears from the
settings. display, then turn the unit off.
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Operation
The unit doesn't play the Reload the disc for the setting to be effective. Open and close the
data type (WMA/MP3 or disc lid, then press [1] (Play) to start play.
JPEG) selected in the
"Mixed Disc-Audio&Stills"
in the SETUP menu.
Sound
There is a lot of noise. ≥Move unit away from mobile phones.
No sound from the ≥The speaker is off if the LCD is closed or headphones are connected.
unit's speaker. ≥Turn up the volume. @
No sound from other ≥Check all connections and settings. S–U, X, Y
speakers. ≥Check input mode of the other equipment.
Distorted sound. ≥Advanced Surround may cause distortion with some discs.
Turn Advanced Surround off if this occurs. M
≥Output from this unit will be in stereo (two channels) when Advanced Surround
is on. Turn Advanced Surround off if you are using three or more speakers. M
≥Some DVD-Audio specify the number of channels to be played and prohibit
down-mixing to 2 channels. Read the disc's instructions for details.
≥Press [1] (Play) to restore normal play after changing the speed. P
≥Noise may occur when playing WMA files.
There may be some noise output when playing MPEG4 and
≥ SD
VOICE files, but this is normal.
Sound effects do not ≥Dialogue Enhancer and Advanced Surround do not work when the
work. unit is outputting bitstream signals.
≥Advanced Surround does not work if you have changed the play speed. P
Picture
The LCD is dark. ≥Adjust the brightness. O
Picture distorted. ≥Some disruption is normal during SEARCH.
Picture quality may worsen or some frames may be skipped
≥ SD
when viewing MPEG4, but this is normal.
Menus not displayed ≥Restore the zoom ratio to k1.00. R
correctly. ≥Set the subtitle position to 0. N
≥Set "4:3 Aspect" to "Normal". R
No picture on the LCD ≥Select a picture mode other than "OFF" (no picture). O
Picture from another ≥Check connections. U
unit not shown on the ≥Ensure the input setting is correct. U
LCD. ≥Ensure the power of the connected equipment is on.
Picture doesn't appear ≥Check connections. T, U
on the television (or ≥Check that the television is on.
the size of the picture ≥Check that the input mode on the television is correct.
seems wrong). ≥Check the settings in "Video—TV Aspect". W
≥Use the television to change the aspect to the correct one. If your
television cannot change the aspect when input is progressive,
try changing 4:3 Aspect with the GUI screens. R
≥Turn off the zooming feature of your television if you are using Variable Zoom. R
≥Ensure that the unit is connected directly to the television, and is not
connected through a video cassette recorder. T
There is ghosting when ≥Change "Video output mode" to "480I". This problem is caused by the editing method
progressive output is on. or material used on DVD-Video, but should be corrected if you use interlace output. R
LCD pixels turn black ≥The LCD is constructed with precision technology so 99.99 % of the
or radiate different pixels are active, but of the remaining of 0.01 %, there are pixels that may
colors. be black or emit light constantly. This phenomenon is not a malfunction.
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