Table of Contents
1
1.1
Incoming Call Features..................................................................................................16
1.1.1
1.1.1.1
1.1.1.2
Direct In Line (DIL) .......................................................................................................................................... 20
1.1.1.3
1.1.1.4
1.1.1.5
1.1.1.6
Intercept Routing ............................................................................................................................................. 30
1.1.1.7
1.1.2
Internal Call Features.......................................................................................................34
1.1.2.1
1.1.2.2
Internal Call Block............................................................................................................................................ 36
1.1.3
1.1.3.1
1.1.3.2
Ring Tone Pattern Selection ............................................................................................................................ 39
1.1.3.3
Call Waiting ..................................................................................................................................................... 41
1.2
1.2.1
Idle Extension Hunting .....................................................................................................43
1.2.2
1.2.2.1
1.2.2.2
Group Call Distribution .................................................................................................................................... 49
1.2.2.3
1.2.2.4
Queuing Feature.............................................................................................................................................. 54
1.2.2.5
VIP Call............................................................................................................................................................ 57
1.2.2.6
Overflow Feature ............................................................................................................................................. 58
1.2.2.7
Log-in/Log-out ................................................................................................................................................. 60
1.2.2.8
Supervisory Feature ........................................................................................................................................ 63
1.3
1.3.1
1.3.1.1
1.3.1.2
Call Forwarding (FWD) .................................................................................................................................... 66
1.3.1.3
Do Not Disturb (DND)...................................................................................................................................... 70
1.3.1.4
1.4
Answering Features.......................................................................................................74
1.4.1
Answering Features .........................................................................................................74
1.4.1.1
Answering Features-SUMMARY ................................................................................................................... 74
1.4.1.2
Line Preference-Incoming ............................................................................................................................. 75
1.4.1.3
Call Pickup....................................................................................................................................................... 76
1.4.1.4
Hands-free Answerback .................................................................................................................................. 78
1.5
Making Call Features .....................................................................................................79
1.5.1
Predialling ........................................................................................................................79
1.5.2
1.5.3
Intercom Call ....................................................................................................................81
1.5.4
Trunk Call Features .......................................................................................................... 82
1.5.4.1
Trunk Call Features-SUMMARY.................................................................................................................... 82
1.5.4.2
Emergency Call ............................................................................................................................................... 83
1.5.4.3
Account Code Entry ........................................................................................................................................ 84
1.5.4.4
Dial Type Selection .......................................................................................................................................... 85
1.5.4.5
Reverse Circuit ................................................................................................................................................ 86
1.5.4.6
Trunk Busy Out ................................................................................................................................................ 87
1.5.4.7
Pause Insertion................................................................................................................................................ 88
1.5.4.8
10
Feature Guide