Contents 1 Before working inside your computer......... 8 Before you begin ..................8 Safety instructions................... 9 Recommended tools................10 2 After working inside your computer.......... 11 3 Technical overview................12 Inside view of your computer............. 13 System-board components..............14 4 Removing the stand..............16 Procedure....................16 5 Replacing the stand...............18 Procedure....................18...
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Post-requisites..................25 10 Removing the hard drive............26 Prerequisites...................26 Procedure....................26 11 Replacing the hard drive............29 Procedure....................29 Post-requisites..................29 12 Removing the memory module..........31 Prerequisites................... 31 Procedure....................31 13 Replacing the memory module..........33 Procedure....................33 Post-requisites..................34 14 Removing the system-board shield......... 35 Prerequisites...................
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18 Removing the control-buttons board........42 Prerequisites...................42 Procedure....................42 19 Replacing the control-buttons board........44 Procedure....................44 Post-requisites..................44 20 Removing the microphone............45 Prerequisites...................45 Procedure....................45 21 Replacing the microphone............47 Procedure....................47 Post-requisites..................47 22 Removing the camera..............48 Prerequisites...................48 Procedure....................
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Prerequisites................... 55 Procedure....................55 27 Replacing the heat sink.............. 57 Procedure....................57 Post-requisites..................57 28 Removing the speakers.............. 58 Prerequisites...................58 Procedure....................58 29 Replacing the speakers.............. 60 Procedure....................60 Post-requisites..................60 30 Removing the system board............61 Prerequisites................... 61 Procedure....................62 31 Replacing the system board............64 Procedure....................
Before working inside your computer NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Topics: • Before you begin • Safety instructions • Recommended tools Before you begin Save and close all open files and exit all open applications. Shut down your computer.
You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www.dell.com/ regulatory_compliance.
Recommended tools The procedures in this document may require the following tools: • Phillips screwdriver • Plastic scribe Before working inside your computer...
After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Replace all screws and ensure that no stray screws remain inside your computer. Connect any external devices, peripherals, or cables you removed before working on your computer.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Inside view of your computer •...
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Using a plastic scribe, pry the stand cover off the back cover.
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Close the stand and remove the screws that secure the stand to the back cover. Slide and remove the stand from the back cover. screws (2) stand Removing the stand...
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Insert the tabs on the stand bracket into the slots on the back cover.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites •...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure •...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites •...
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battery cable screws (4) battery assembly Remove the battery from the battery bracket. Removing the battery...
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battery battery bracket Turn the computer over. Press and hold the power button for 5 seconds, to ground the system board. Removing the battery...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure •...
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.
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touch-screen board cable screw hard-drive cable hard-drive assembly Remove the screws that secure the hard-drive bracket to the hard drive. Remove the hard drive from the hard-drive bracket. Removing the hard drive...
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screws (3) hard-drive bracket hard drive Removing the hard drive...
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.
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Replace the stand. Replacing the hard drive...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites •...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure •...
memory module memory-module slot notch Post-requisites Replace the system-board shield. Replace the battery. Replace the back cover. Replace the stand. Replacing the memory module...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites •...
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screws (4) system-board shield Removing the system-board shield...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure •...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites •...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure •...
wireless-card slot wireless card antenna cables wireless-card bracket screw Post-requisites Replace the system-board shield. Replace the battery. Replace the back cover. Replace the stand. Replacing the wireless card...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites •...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure •...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites •...
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display-assembly base microphone module microphone cable Removing the microphone...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure •...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites •...
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microphone and camera routing guides cable display-assembly base antenna cable Using your fingertips, push the securing clip and turn the camera over. Disconnect the camera cable from the camera. Release the camera frame from the tab on the display-assembly base and lift it off.
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securing clip camera cable camera frame display-assembly base Peel off the camera from the camera frame. camera frame camera Removing the camera...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure •...
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure •...
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. WARNING: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.
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heat sink screws (3) Removing the heat sink...
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage the system board and processor.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites •...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure •...
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
Procedure Remove the battery cable from the routing guide on the system board. Disconnect the battery cable, hard-drive power cable, hard-drive data cable, microphone and camera cable, speaker cable, display-panel power cable, and touch-screen board cable from the system board. Open the latches and disconnect the control-buttons board cable and display cable from the system board.
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touch-screen board cable routing guide battery cable 10 display cable Remove the screws that secure the system board to the display-assembly base. Lift the system board off the display-assembly base. screws (4) system board Removing the system board...
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
Post-requisites Replace the wireless card. Replace the memory module. Replace the heat sink. Replace the system-board shield. Replace the battery. Replace the back cover. Replace the stand. Replacing the system board...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites •...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure •...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites •...
Procedure Disconnect the touch-screen board cable and display-panel power cable from their connectors on the display-assembly base. Note the routing of the battery cable, touch-screen board cable, display backlight cable, hard-drive cable, and control-buttons board cable, and then remove them from the routing guides on the display-assembly base. touch-screen board cable display-panel power cable hard-drive cable...
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display-assembly base screws (11) display assembly tabs (8) Lift the display-assembly base off the display assembly. Remove the rubber feet. Removing the display assembly...
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display assembly Removing the display assembly...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure •...
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Replace the camera. Replace the system-board shield. Replace the microphone. 10 Replace the control-buttons board. Follow the procedure in step 3 to step 7 in “Replacing the hard drive”. 12 Replace the battery. 13 Replace the back cover. 14 Replace the stand. Replacing the display assembly...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites •...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure •...
Entering BIOS setup program Turn on (or restart) your computer. During POST, when the DELL logo is displayed, watch for the F2 prompt to appear, and then press F2 immediately. NOTE: The F2 prompt indicates that the keyboard is initialized.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the stand. Remove the back cover.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the stand. Remove the back cover.
jumper plug default jumper-pins CMOS jumper-pins Post-requisites Replace the system-board shield. Replace the battery. Replace the back cover. Replace the stand. BIOS setup program...
You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS: Turn on the computer. Go to www.dell.com/support. Click or tap Product support, enter the Service Tag of your computer, and click Submit.