Panasonic KX-TDA100 Programming Manual page 106

2.6 Help
Q How do I edit a Class of Service, or create a new Class of Service?
A •
Q How do I restrict calls between 2 extensions?
A •
Q How do I restrict trunk calls made by extensions?
A •
Q How do I modify the hold operation for SLTs?
A •
Q How do I set up an Incoming Call Distribution (ICD) group to receive trunk calls
directly?
A •
Q How do I set the queuing operation for an Incoming Call Distribution group?
A •
106 PC Programming Manual
Class of Service feature restrictions can be set from the 2.8.11 [2-7-1] Class of
Service—COS Settings screen.
Calls between extensions can be restricted from the 2.8.13 [2-7-3] Class of Service—
Internal Call Block screen. Click in the relevant cells to select the COS levels whose
extensions are blocked from calling each other.
Trunk calls made by extensions can be restricted from the 2.8.12 [2-7-2] Class of
Service—External Call Block screen. Click in the relevant cells to select the trunk
groups that cannot be used by extensions associated with a particular COS in each time
mode.
To prevent extensions associated with a COS from making trunk calls, set all trunk
groups for that COS to "Block" (blue).
It is possible to choose how to hold a line and transfer a call with an SLT using the SLT—
SLT Hold Mode option on the 2.8.17 [2-9] System Options screen.
For more details, see "1.13.1 Call Hold" of the Feature Guide.
Perform the following steps:
1.
On the 2.9.10 [3-5-1] Incoming Call Distribution Group—Group Settings screen,
enter the floating extension number you chose for the ICD group in the Floating
Extension Number cell.
2.
Click Apply.
3.
On the 2.9.13 [3-5-4] Incoming Call Distribution Group—Member screen, select
the ICD group you created from the Incoming Call Distribution drop-down list.
4.
Enter the extension numbers of member extensions in the Extension Number
column.
5.
Click Apply.
6.
On the DIL tab of the 2.16.2 [10-2] DIL Table & Port Settings screen, enter the
floating extension number of the ICD group as the DIL Destination—Day, Lunch,
Break, Night of each time mode.
7.
Modify other settings as required from the Group—Incoming Call Distribution
Group submenu.
Perform the following steps:
1.
On the 2.9.11 [3-5-2] Incoming Call Distribution Group—Queuing Time Table
screen, set the actions as required for each queuing table.
2.
On the 2.9.10 [3-5-1] Incoming Call Distribution Group—Group Settings screen,
from the Queuing Time Table tab, select the number of the Queuing Time Table to
use in each time mode.