Nokia Internet stick CS-15 Technical Bulletin page 6

NOTE: NOTE: Nokia has found a failure in CS Nokia has found a failure in CS- - - - 15 file system implementation and product may become
NOTE: NOTE: Nokia has found a failure in CS Nokia has found a failure in CS
inoperative in the field. inoperative in the f ield.
inoperative in the f inoperative in the f ield. ield.
After plug-in the device the Nokia Internet Modem application starts, but it does not recognize the stick
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and stays in "Scanning..." mode. The issue happens only during the plug-in, it cannot occur during the
usage after the stick is recognized.
Once device gets influenced, it does not recover without applying fix patch. Device stays inoperative
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until patch is applied.
The occurrence of the issue requires fairly heavy usage of the stick. It cannot happen to unused devices.
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Nokia has created a SW fix patch to correct the failure. Nokia has created a SW fix p
Nokia has created a SW fix p Nokia has created a SW fix p
update patch to avoid file system leakage issue to occur update patch update patch update patch to avoid file system leakage issue to occur. to avoid file system leakage issue to occur to avoid file system leakage issue to occur
The patch is stand-alone program, which fixes the firmware of the device.
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One common patch applies to all variants
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The patch can be applied to devices before or after issue has occurred
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The patch supports all OS environments: Windows, Linux and MAC
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The patch does not change FW, configuration or UI customization of device
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File size of patch is ~150kB
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It is not way to check if this patch is applied or not, but patch can be installed many times if needed.
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Nokia will provide patch via nokia.com CS- - - - 15 support pages Nokia will provide patch via nokia.com CS Nokia will provide patch via nokia.com CS Nokia will provide patch via nokia.com CS
Nokia will make new firmware release (CS-15 R2.10) to include fix into code
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Same updater can be used for many dongles (i.e. care point needs to download the SW only once)
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CONFIDENTIAL
15 file system implementation and product may become
15 file system implementation and product may become 15 file system implementation and product may become
atch to correct the failure. All CS
atch to correct the failure. atch to correct the failure.
15 support pages. . . . Nokia Care is as well able to update devices 15 support pages 15 support pages
Page 6 of 6
All CS- - - - 15 users are recommended to run the 15 users are recommended to run the
All CS All CS 15 users are recommended to run the 15 users are recommended to run the
Nokia Care is as well able to update devices Nokia Care is as well able to update devices Nokia Care is as well able to update devices
August 2009