Dell EMC PowerEdge R640 WNW58 Installation And Service Manual
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Dell EMC PowerEdge R640 WNW58 Installation And Service Manual

Dell EMC PowerEdge R640 WNW58 Installation And Service Manual

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Dell EMC PowerEdge R640
Installation and Service Manual
Regulatory Model: E39S Series
Regulatory Type: E39S001
September 2021
Rev. A17
Questo manuale d'istruzione è fornito da trovaprezzi.it. Scopri tutte le offerte per
R640 WNW58
o cerca il tuo prodotto tra le
migliori offerte di Server
Dell PowerEdge

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Summary of Contents for Dell EMC PowerEdge R640 WNW58

  • Page 1 Questo manuale d’istruzione è fornito da trovaprezzi.it. Scopri tutte le offerte per Dell PowerEdge R640 WNW58 o cerca il tuo prodotto tra le migliori offerte di Server Dell EMC PowerEdge R640 Installation and Service Manual Regulatory Model: E39S Series Regulatory Type: E39S001 September 2021...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2017 - 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Chapter 1: Dell EMC PowerEdge R640 overview................7 Supported configurations for PowerEdge R640......................7 Front view of the system..............................9 Left control panel view............................... 13 Right control panel view.............................15 Back view of the system..............................17 NIC indicator codes..............................21 Power supply unit indicator codes...........................
  • Page 4 Installing a drive into the drive carrier........................43 Backplane cover................................44 Removing the backplane cover..........................44 Installing the backplane cover..........................45 Inside the system................................46 Air shroud.................................... 49 Removing the air shroud............................49 Installing the air shroud..............................49 Cooling fans..................................50 Removing a cooling fan..............................50 Installing a cooling fan..............................51 System memory.................................
  • Page 5 Removing the left control panel..........................131 Installing the left control panel..........................132 Removing the right control panel...........................133 Installing the right control panel..........................134 Chapter 5: System diagnostics....................135 Dell Embedded System Diagnostics..........................135 Running the Embedded System Diagnostics from Boot Manager..............135 Contents...
  • Page 6 Running the Embedded System Diagnostics from the Dell Lifecycle Controller........135 System diagnostic controls............................. 135 Chapter 6: Jumpers and connectors ..................137 System board jumpers and connectors........................137 System board jumper settings............................139 Disabling forgotten password............................139 Chapter 7: Getting help......................140 Contacting Dell EMC..............................140 Documentation feedback...............................140...

  • Page 7: Chapter 1: Dell Emc Poweredge R640 Overview

    NOTE: All instances of SAS, SATA hard drives, SSDs, NVMe drives are referred to as drives in this document, unless specified otherwise. For more information, see the Dell EMC PowerEdge R640 Technical Specifications on the product documentation page. Topics: •...
  • Page 8 Figure 1. Supported configurations for PowerEdge R640 Dell EMC PowerEdge R640 overview...

  • Page 9: Front View Of The System

    For more information, see the Integrated Dell Remote Access Controller User’s Guide at www.dell.com/ poweredgemanuals. Optical drive (optional) One optional slim SATA DVD- ROM drive or DVD+/-RW drive. Dell EMC PowerEdge R640 overview...
  • Page 10 There are up to five status LEDs and an overall system health LED (Chassis health and system ID) bar. For more information, see Status LED indicators section. ● Quick Sync 2 (wireless): Indicates a Quick Sync Dell EMC PowerEdge R640 overview...
  • Page 11 Service Tag, NIC, MAC address, and so on. If you have opted for the secure default access to iDRAC, the Information tag also contains the iDRAC secure default password. Dell EMC PowerEdge R640 overview...
  • Page 12 If you have opted for the secure default access to iDRAC, the Information tag also contains the iDRAC secure default password. For more information, see the Dell EMC PowerEdge R640 Technical Specifications on the product documentation page. Dell EMC PowerEdge R640 overview...

  • Page 13: Left Control Panel View

    NOTE: iDRAC Quick information that can be used in troubleshooting the system. Sync 2 wireless You can access system inventory, Dell EMC Lifecycle Controller indicator is available logs or system logs, system health status, and also configure only on certain iDRAC, BIOS, and networking parameters.
  • Page 14 For information about the event and error messages generated by the system firmware and agents that monitor system components, go to qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it up.. Dell EMC PowerEdge R640 overview...

  • Page 15: Right Control Panel View

    Blinking amber Indicates that the iDRAC Quick Sync 2 Restart the system. If the problem persists, see hardware is not responding properly. Getting help section. Right control panel view Figure 6. Right control panel Dell EMC PowerEdge R640 overview...
  • Page 16 Solid green for two seconds Flashing green (on for Indicates that the laptop or tablet connected is recognized. two seconds and off for two seconds) Turns off Indicates that the laptop or tablet is unplugged. Dell EMC PowerEdge R640 overview...

  • Page 17: Back View Of The System

    Enables you to connect a display device to the system. For more information, see the www.dell.com/ poweredgemanuals section. Serial port Enables you to connect a serial device to the system. For more information, see the www.dell.com/ poweredgemanuals section. Dell EMC PowerEdge R640 overview...
  • Page 18 NIC port (4) The NIC ports that are integrated on the network daughter card (NDC) provide network connectivity. For more information about the supported configurations, see the www.dell.com/ poweredgemanuals section. Dell EMC PowerEdge R640 overview...
  • Page 19 Table 12. 2 X 2.5-inch drive system with 2 PCIe expansion slot Item Ports, panels, or slots Icon Description PCIe expansion card slot (2) The expansion slot(s) enable you to connect PCI Express expansion cards. For more information on the expansion cards that are supported Dell EMC PowerEdge R640 overview...
  • Page 20 You can also use the system ID button to reset iDRAC and to access BIOS using the step through mode. For more information, see the Dell EMC PowerEdge R640 Technical Specifications on the product documentation page. Dell EMC PowerEdge R640 overview...

  • Page 21: Nic Indicator Codes

    Power indicator codes Condition Green A valid power source is connected to the PSU and the PSU is operational. Blinking amber Indicates a problem with the PSU. Not illuminated Power is not connected to the PSU. Dell EMC PowerEdge R640 overview...
  • Page 22 If two PSUs are installed, both the PSUs must have the same type of label; for example, Extended Power Performance (EPP) label. Mixing PSUs from previous generations of PowerEdge servers is not supported, even if the PSUs Dell EMC PowerEdge R640 overview...

  • Page 23: Drive Indicator Codes

    Drives are not ready for removal during this time. Flashes green, amber, and then turns off Predicted drive failure. Flashes amber four times per second Drive failed. Flashes green slowly Drive rebuilding. Dell EMC PowerEdge R640 overview...

  • Page 24: Lcd Panel

    ● Release the button to stop. NOTE: The display stops scrolling when the button is released. After 45 seconds of inactivity, the display starts scrolling. LCD display Displays system information, status, and error messages or iDRAC IP address. Dell EMC PowerEdge R640 overview...

  • Page 25: Viewing Home Screen

    Displays the power output of the system in BTU/hr or Watts. The display format can be configured in the Set home submenu of the Setup menu. Temperature Displays the temperature of the system in Celsius or Fahrenheit. The display format can be configured in the Set home submenu of the Setup menu. Dell EMC PowerEdge R640 overview...

  • Page 26: Locating The Service Tag Of Your System

    Express Service Code and Service Tag. Alternatively, the information may be on a sticker on the chassis of the system. The mini Enterprise Service Tag (EST) is found on the back of the system. This information is used by Dell EMC to route support calls to the appropriate personnel.
  • Page 27 Figure 16. Configuration and layout and express service tag PowerEdge R640 – Service information Figure 17. Service information, electrical overview, network daughter card and miniPERC installation Dell EMC PowerEdge R640 overview...
  • Page 28 Figure 18. Memory information, jumper setting and NVDIMM battery removal Dell EMC PowerEdge R640 overview...

  • Page 29: Chapter 2: Documentation Resources

    This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell EMC support site: 1. Click the documentation link that is provided in the Location column in the table.
  • Page 30 Methods to download firmware and drivers section in this document. Managing your system For information about system management https://www.dell.com/poweredgemanuals software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. For information about setting up, using, and www.dell.com/openmanagemanuals >...

  • Page 31: Chapter 3: Initial System Setup And Configuration

    For more information about setting up your system, see the Getting Started Guide that shipped with your system. For information on how to manage basic settings and features of the system, see the Dell EMC PowerEdge R640 BIOS and UEFI Reference Guide on the product documentation page.

  • Page 32: Log In To Idrac

    Ensure that you change the default username and password after setting up the iDRAC IP address. For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals.

  • Page 33: Downloading Drivers And Firmware

    Using iDRAC virtual media www.dell.com/idracmanuals Downloading drivers and firmware Dell EMC recommends that you download and install the latest BIOS, drivers, and systems management firmware on your system. Prerequisites Ensure that you clear the web browser cache before downloading the drivers and firmware.

  • Page 34: Chapter 4: Installing And Removing System Components

    Installing and removing system components Topics: • Safety instructions • Before working inside your system • After working inside your system • Recommended tools • Optional front bezel • System cover • Drives • Backplane cover • Inside the system •...

  • Page 35: Before Working Inside Your System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. NOTE: It is recommended that you always use an antistatic mat and antistatic strap while working on components inside the system.

  • Page 36: Optional Front Bezel

    Optional front bezel Removing the front bezel The procedure to remove the front bezel with and without the LCD panel is the same. Prerequisites Follow the safety guidelines listed in Safety instructions on page 34. Steps 1. Unlock the bezel by using the bezel key. 2.

  • Page 37: System Cover

    Figure 20. Installing the optional front bezel with the LCD panel System cover Removing the system cover Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 34. 2. Turn off the system, including any attached peripherals. 3. Disconnect the system from the electrical outlet and disconnect the peripherals. Steps 1.

  • Page 38: Installing The System Cover

    Figure 21. Removing the system cover Installing the system cover Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 34. 2. Ensure that all internal cables are routed correctly and connected, and no tools or extra parts are left inside the system. Steps 1.

  • Page 39: Drives

    Figure 22. Installing the system cover Next steps 1. Reconnect the peripherals and connect the system to the electrical outlet. 2. Turn on the system, including any attached peripherals. Drives Removing a drive blank The procedure for removing 2.5 inch and 3.5 inch drive blanks is identical. Prerequisites 1.

  • Page 40: Installing A Drive Blank

    Figure 23. Removing a drive blank Next steps Install a drive or a drive blank. Installing a drive blank Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 34. 2. If installed, remove the front bezel. CAUTION: Mixing drive blanks from previous generations of PowerEdge servers is not supported.

  • Page 41: Installing A Drive Carrier

    If the drive is online, the green activity or fault indicator flashes while the drive is turning off. When the drive indicators are off, the drive is ready for removal. For more information, see the documentation for the storage controller. CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive...

  • Page 42: Removing The Drive From The Drive Carrier

    CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation. See the documentation supplied with your operating system. CAUTION: When a replacement hot swappable drive is installed and the system is powered on, the drive automatically begins to rebuild. Ensure that the replacement drive is blank or contains data that you wish to overwrite.

  • Page 43: Installing A Drive Into The Drive Carrier

    2. Lift the drive out of the drive carrier. Figure 27. Removing the drive from the drive carrier Next steps If applicable, install the drive into the drive carrier. Installing a drive into the drive carrier Prerequisites Follow the safety guidelines listed in Safety instructions on page 34.

  • Page 44: Backplane Cover

    Figure 28. Installing a drive into the drive carrier Backplane cover Removing the backplane cover Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 34. 2. Follow the procedure listed in Before working inside your system on page 35. Remove the system cover.

  • Page 45: Installing The Backplane Cover

    Figure 29. Removing the backplane cover Installing the backplane cover Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 34. 2. Follow the procedure listed in Before working inside your system on page 35. Install the system cover.

  • Page 46: Inside The System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 47 Figure 32. Inside the system - 2 PCIe expansion risers 1. right control panel cable cover 2. hard drive cage 3. backplane release latch 4. NVDIMM-N battery 5. cabling latch 6. cooling fan (8) 7. air shroud 8. processor and DIMM blank 9.
  • Page 48 Figure 33. Inside the system - 3 PCIe expansion risers 1. right control panel cable cover 2. hard drive cage 3. backplane cover 4. backplane release latch 5. cabling latch 6. cooling fan (8) 7. air shroud 8. processor and DIMM blank 9.

  • Page 49: Air Shroud

    Air shroud Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in Safety instructions on page 34.

  • Page 50: Cooling Fans

    When firmly seated, the memory socket numbers marked on the air shroud align with the respective memory sockets. Figure 35. Installing the air shroud Next steps 1. Follow the procedure listed in After working inside your system on page 35. Cooling fans Removing a cooling fan The procedure for removing standard and high performance fans is identical.

  • Page 51: Installing A Cooling Fan

    Figure 36. Removing the cooling fan Next steps If applicable, install the cooling fan. Installing a cooling fan The procedure for installing standard and high performance fans is identical. Prerequisites NOTE: Opening or removing the system cover when the system is on may expose you to a risk of electric shock. Exercise utmost care while removing or installing cooling fans.

  • Page 52: System Memory

    Figure 37. Installing the cooling fan Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system on page 35. System memory System memory guidelines The PowerEdge systems support DDR4 Registered DIMMs (RDIMMs), Load Reduced DIMMs (LRDIMMs), Non-Volatile DIMMs (NVDIMM-Ns), and Intel Optane Persistent memory (PMem).

  • Page 53: General Memory Module Installation Guidelines

    Figure 38. System memory view Memory channels are organized as follows: Table 21. Memory channels Proce Channel 0 Channel 1 Channel 2 Channel 3 Channel 4 Channel 5 ssor Proces Slots A1 and A7 Slots A2 and A8 Slots A3 and A9 Slots A4 and A10 Slots A5 and A11 Slots A6 and A12...

  • Page 54: Nvdimm-N Memory Module Installation Guidelines

    ● System profile selected (for example, Performance Optimized, or Custom [can be run at high speed or lower]) ● Maximum supported DIMM speed of the processors. For memory frequency of 2933 MT/s, one DIMM per channel is supported. ● Maximum supported DIMM speed of the processors. ●...
  • Page 55 For more information about the supported NVDIMM-N configurations, see the NVDIMM-N User Guide at www.dell.com/ poweredgemanuals. Table 22. Supported NVDIMM-N for dual processor configurations Configuration Description Memory population rules RDIMMs NVDIMM-N Configuration 1 12x 16 GB RDIMMs, 1x Processor1 {A7}...
  • Page 56 Table 22. Supported NVDIMM-N for dual processor configurations (continued) Configuration Description Memory population rules RDIMMs NVDIMM-N Configuration 13 12x 16 GB RDIMMs, 12x Same for all 12x Processor1 {A7, 8, 9, 10, 11, NVDIMM-Ns RDIMM configurations. See Configuration 1. Processor2 {B7, 8, 9, 10, 11, Configuration 14 12x 32 GB RDIMMs, 12x Same for all 12x...
  • Page 57 Table 23. Supported NVDIMM-N for quad processor configurations (continued) Memory population rules Configuration Description RDIMMs NVDIMM-N Processor3 {C1, 2, 3, 4, 5, 6} Processor4 {D1, 2, 3, 4, 5, 6} Configuration 8 24x 32 GB RDIMMs, 4x Processor1 {A1, 2, 3, 4, 5, 6}, Processor1 {A7,8}, NVDIMMs Processor2 {B1, 2, 3, 4, 5, 6},...

  • Page 58: Pmem Installation Guidelines

    ● Mixing different capacities of RDIMMs and LRDIMMs are not allowed when PMem is installed. ● PMems of different capacities are not allowed. For more information about the supported PMem configurations, see the Dell EMC PMem User 's Guide at https:// www.dell.com/support/home/products/server_int/server_int_poweredge.

  • Page 59: Mode-Specific Guidelines

    Table 24. 2 socket PMem configurations (continued) No. of PMem DRAM DRAM PMem Operating Total Total Ratio Requires Supported Supported CPUs Popul Popul Capac Capac system Memo Memo DRAM to an M or L in App in Memory in the ation ation Memory in...
  • Page 60 Dell Fault Resilient Mode The Dell Fault Resilient Mode if enabled, the BIOS creates an area of memory that is fault resilient. This mode can be used by an OS that supports the feature to load critical applications or enables the OS kernel to maximize system availability.
  • Page 61 Table 26. Memory population rules Processor Configuration Memory population Memory population information Single processor Optimizer (Independent 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, ● DIMMs must be populated in the order channel) population order 11, 12 specified. ●...

  • Page 62: Removing A Memory Module

    Table 26. Memory population rules (continued) Processor Configuration Memory population Memory population information Multi rank sparing ● DIMMs must be populated in the order A{1}, B{1}, population order specified. A{2}, B{2}, ● Requires three ranks or more per channel. A{3}, B{3}, A{4}, B{4}, A{5}, B{5}, A{6}, B{6}...

  • Page 63: Installing A Memory Module

    Next steps Install the memory module. 2. If you are removing the memory module permanently, install a memory module blank. The procedure to install a memory module blank is similar to that of the memory module. Installing a memory module The procedure for installing a DIMM module, an NVDIMM-N module, and a PMem are identical.

  • Page 64: Nvdimm-N Battery

    NOTE: NVDIMM-N memory slots are not hot-pluggable. Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system on page 35. 3. To verify if the memory module has been installed properly, press F2 and go to System Setup Main Menu > System BIOS >...

  • Page 65: Installing The Nvdimm-N Battery

    Installing the NVDIMM-N battery Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 34. CAUTION: To prevent data loss, ensure that your system and LEDs on NVDIMM-N and NVDIMM-N battery are turned off before removing the NVDIMM-N battery. CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery.

  • Page 66: Removing The Processor From The Processor And Heat Sink Module

    a. Loosen the first screw three turns. b. Loosen the second screw completely. c. Return to the first screw and loosen it completely. 2. Pushing both blue retention clips simultaneously, lift the processor and heat sink module (PHM) processor and heat sink module 3.

  • Page 67: Installing The Processor Into A Processor And Heat Sink Module

    Figure 44. Loosening the processor bracket 4. Lift the bracket and the processor away from the heat sink, and place the processor connector side down on the processor tray. 5. Flex the outer edges of the bracket to release the bracket from the processor. NOTE: Ensure that the processor and the bracket are placed in the tray after you remove the heat sink.
  • Page 68 Steps 1. Place the processor in the processor tray. NOTE: Ensure that the pin 1 indicator on the processor tray is aligned with the pin 1 indicator on the processor. 2. Flex the outer edges of the bracket around the processor ensuring that the processor is locked into the clips on the bracket. NOTE: Ensure that the pin 1 indicator on the bracket is aligned with the pin 1 indicator on the processor before placing the bracket on the processor.
  • Page 69 Figure 47. Applying thermal grease on top of the processor 5. Place the heat sink on the processor and push down on the base of the heat sink until the bracket locks onto the heat sink. NOTE: ● Ensure that the two guide pin holes on the bracket match the guide holes on the heat sink. ●...

  • Page 70: Installing A Processor And Heat Sink Module

    Figure 48. Installing the heat sink onto the processor Next steps Install the processor and heat sink module. Install the air shroud. 3. Follow the procedure listed in After working inside your system on page 35. Installing a processor and heat sink module Prerequisites CAUTION: Never remove the heat sink from a processor unless you intend to replace the processor.

  • Page 71: Expansion Cards And Expansion Card Risers

    a. Loosen both the heat sink screws completely. b. Lower the PHM on to the blue retention clips, following the procedure described in step 2. c. Secure the PHM to the system board, following the replacement instructions listed in this step above. 4. NOTE: The processor and heat sink module retention screws should not be tightened to more than 0.13 kgf-m (1.35 N.m or 12 in-lbf).
  • Page 72 Table 28. Riser configurations: 1B Card Type Slot Priority Form Factor HWRAID BOSS (ODM) Low Profile NVMe PCIe SSD (Dell design) Low Profile Infiniband HCA EDR (Mellanox) Low Profile 100G NICs (Mellanox) Low Profile Omni-Path HFI (Intel)
  • Page 73 Low Profile Adapter RAID (Dell design) 1, 3 Low Profile HWRAID BOSS (ODM) 1, 2, 3 Low Profile NVMe PCIe SSD (Dell design) 3, 1 Low Profile Infiniband HCA EDR (Mellanox) 1, 2, 3 Low Profile 100G NICs (Mellanox) 1, 2, 3...
  • Page 74 Table 30. Riser configurations: 1B + 2B Card type Slot priority Form factor GPU (NVDIA) Full Height HWRAID BOSS (ODM) Low Profile NVMe PCIe SSD (Dell design) Low Profile Infiniband HCA EDR (Mellanox) Low Profile 100G NICs (Mellanox) Low Profile Omni-Path HFI (Intel) Low Profile...
  • Page 75 Adapter RAID (Dell design) Low Profile Non-RAID (Dell design) Low Profile HWRAID BOSS (ODM) 1, 2 Low Profile NVMe PCIe SSD (Dell design) Low Profile Infiniband HCA EDR (Mellanox) 1, 2 Low Profile 100G NICs (Mellanox) 1, 2 Low Profile...

  • Page 76: Removing An Expansion Card Riser

    FC8 HBA (QLogic) 1, 2 Low Profile 1Gb NICs (Broadcom) 1, 2 Low Profile 1Gb NICs (Intel) 1, 2 Low Profile External RAID (Dell design) 1, 2 Low Profile Integrated RAID (Dell design) Integrated Slot NONE rNDC (Broadcom) Integrated Slot NONE...
  • Page 77 Figure 50. Removing the expansion riser 1B Figure 51. Removing the expansion riser 1A Installing and removing system components...

  • Page 78: Installing An Expansion Card Riser

    Figure 52. Removing the expansion riser 2A Figure 53. Removing the expansion riser 2B Next steps Install the expansion card riser. Installing an expansion card riser Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 34. 2. Before installing the expansion card riser 2A, install an expansion card into the riser, if applicable. Steps 1.
  • Page 79 NOTE: While installing riser 1B, press the tabs and hold the touch point to align the expansion card riser and the riser guide pin on the system board. 3. Lower the expansion card riser into place until the expansion card riser connector is fully seated in the connector. Figure 54.

  • Page 80: Removing Expansion Card From The Expansion Card Riser

    Figure 56. Installing the expansion riser 2A Figure 57. Installing the expansion riser 2B Next steps 1. Follow the procedure listed in After working inside your system on page 35. 2. Install any device drivers required for the card as described in the documentation for the card. Removing expansion card from the expansion card riser Prerequisites 1.
  • Page 81 Steps 1. Pull the expansion card latch out of the slot. 2. Hold the expansion card by its edges, and pull the card until the card edge connector disengages from the expansion card connector on the riser. Figure 58. Removing the expansion card from expansion card riser 1 Figure 59.
  • Page 82 Figure 60. Removing the expansion card from expansion card riser 2 Figure 61. Removing the expansion card from expansion card riser 3 Next steps Install expansion card into the expansion card riser. 2. If you are removing the card permanently, install a metal filler bracket over the empty expansion slot opening and push the expansion card latch.

  • Page 83: Installing An Expansion Card Into Expansion Card Riser

    Installing an expansion card into expansion card riser Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 34. 2. Unpack the expansion card and prepare it for installation. NOTE: For instructions, see the documentation accompanying the card. NOTE: When installing a card into the riser 1, open the PCIe card holder latch.
  • Page 84 Figure 63. Removing the metal filler bracket on Riser 1A 2. Hold the card by its edges, and align the card edge connector with the expansion card connector on the riser. 3. Insert the card edge connector firmly into the expansion card connector until the card is fully seated. 4.

  • Page 85: M.2 Ssd Module

    Figure 65. Installing expansion cards into the expansion riser 1A Figure 66. Installing an expansion card into the expansion riser 2A Next steps 1. After installing a card into the riser 1, close the PCIe card holder latch. If applicable, close the PCIe guide after installing the expansion card.

  • Page 86: Installing The M.2 Ssd Module

    2. Follow the procedure listed in Before working inside your system on page 35. Remove the air shroud. 4. Remove the BOSS card. NOTE: Removing the BOSS card is similar to the procedure for removing an expansion card riser. Steps 1.

  • Page 87: Optional Idsdm Or Vflash Module

    Figure 68. Installing the M.2 SSD module a. module connector (2) b. screws (2) c. modules (2) Next steps 1. Install the BOSS card. NOTE: Installing the BOSS card is similar to installing the expansion card riser. Install the air shroud.

  • Page 88: Installing Optional Idsdm Or Vflash Card

    Figure 69. Removing the optional IDSDM module NOTE: There are two dip switches on the IDSDM module for write-protection. Next steps Install the optional IDSDM/vFlash card. Installing optional IDSDM or vFlash card Prerequisites Follow the safety guidelines listed in Safety instructions on page 34.

  • Page 89: Optional Idsdm Or Vflash Module

    Figure 70. Installing optional IDSDM module Next steps Install the MicroSD cards. NOTE: Reinstall the MicroSD cards into the same slots based on the labels you had marked on the cards during removal. 2. Follow the procedure listed in After working inside your system on page 35.

  • Page 90: Installing The Microsd Card

    Figure 71. Removing the MicroSD card Next steps 1. Follow the procedure listed in After working inside your system on page 35. Install a MicroSD card. Installing the MicroSD card Prerequisites Follow the safety guidelines listed in Safety instructions on page 34. NOTE: To use an MicroSD card with your system, ensure that the Internal SD Card Port is enabled in System Setup.

  • Page 91: Network Daughter Card

    Figure 72. Installing the MicroSD card Next steps Follow the procedure listed in After working inside your system on page 35. Network daughter card Removing the network daughter card Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 34. 2.

  • Page 92: Installing The Network Daughter Card

    Figure 73. Removing the network daughter card Next steps Install the Network Daughter Card. Installing the network daughter card Prerequisites Follow the safety guidelines listed in Safety instructions on page 34. Steps 1. Orient the NDC so that the Ethernet connectors fit through the slot in the chassis. 2.

  • Page 93: Integrated Storage Controller Card

    Next steps 1. Install the expansion card riser 2 or the rear drive cage, depending on the configuration of your system. 2. Follow the procedure listed in After working inside your system on page 35. Integrated storage controller card Removing the integrated storage controller card Prerequisites 1.

  • Page 94: Installing The Integrated Storage Controller Card

    Figure 76. Removing the integrated storage controller card Next steps Install the integrated storage controller card. Installing the integrated storage controller card Prerequisites Follow the safety guidelines listed in Safety instructions on page 34. Steps 1. Angle the integrated storage controller card and align the end of the card with the controller card connector on the system board.
  • Page 95 Figure 77. Installing the integrated storage controller card 3. Route the integrated storage controller card cable along the wall of the system. 4. Align the screws on the integrated storage controller card cable with the screw holes on the connector. 5.

  • Page 96: Backplane

    Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system on page 35. Backplane Backplane details Depending on your system configuration, the drive backplanes supported in PowerEdge R640 are listed here: Table 32. Supported backplane options for PowerEdge R640 systems System Supported drives options 2.5 inch (x8) SAS or SATA backplane...

  • Page 97: Removing The Backplane Cover

    3. NVMe cable connector 4. NVMe cable connector 5. NVMe cable connector 6. power cable connector 7. NVMe cable connector 8. backplane to expander board cable connector 9. backplane to expander board cable connector Removing the backplane cover Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 34.

  • Page 98: Removing The 2.5 Inch Drive Rear Backplane

    Figure 83. Installing the backplane Next steps 1. Connect all the cables to the backplane. 2. Install all the drives. 3. Install the backplane cover. Install the air shroud. 5. Follow the procedure listed in After working inside your system on page 35.

  • Page 99: Installing The 2.5 Inch Drive Rear Backplane

    Figure 84. Removing the 2.5 inch drive rear backplane Figure 85. 2 X 2.5 rear drive backplane 1. power connector 2. backplane signal connector 3. SAS cable connector 4. NVMe cable connector Next steps Install the 2.5 inch drive rear backplane.
  • Page 100 Figure 86. Installing the 2.5 inch drive rear backplane Next steps Install the rear drive cage. 2. Install all the drives. 3. Connect all the cables to the backplane. 4. Follow the procedure listed in Before working inside your system on page 35.

  • Page 101: Cable Routing

    Cable routing Figure 87. Cable routing - 10 x 2.5 drive backplane and 2 x 2.5 rear drive backplane with mini PERC 1. Backplane 2. Backplane expander 3. Backplane signal cable (BP: J_BP_SIG to MB: J_BP_SIG1) 4. Cable routing clip 5.
  • Page 102 Figure 88. Cable routing - 10 x 2.5 drive backplane with mini PERC 1. Backplane 2. Backplane expander 3. Backplane signal cable (BP: J_BP_SIG to MB: J_BP_SIG1) 4. Cable routing clip 5. Backplane power cable(BP: J_BP_PWR_A1 to MB: J_BP1) 6. Backplane expander power cable(BP: J_BP_PWR_A to MB: J_BP1) 7.
  • Page 103 Figure 89. Cable routing - 10 x 2.5 drive backplane with NVMe 1. Backplane 2. Backplane expander 3. Backplane signal cable (BP: J_BP_SIG to MB: J_BP_SIG1) 4. Cable routing clip 5. Backplane power cable (BP: J_BP_PWR_A1 to MB: J_BP1) 6. Backplane expander power cable (BP: J_BP_PWR_A to MB: J_BP1) 7.
  • Page 104 Figure 90. Cable routing - 4 x 3.5 drive backplane with mini PERC 1. Drive backplane 2. Cable routing clip 3. System board 4. Backplane power cable(BP: J_BP_SIG to MB: J_BP_SIG1) 5. Backplane signal cable(BP: J_BP_SIG to MB: J_BP_SIG1) 6. Mini PERC card 7.
  • Page 105 7. SAS cable(BP: J_SAS_A to MP: J_STORAGE1) 8. Cable routing clip Figure 92. Cable routing - 8 x 2.5 drive backplane with onboard SATA 1. Drive backplane 2. Cable routing clip 3. Backplane signal cable(BP: J_BP_SIG to MB: J_BP_SIG1) 4. Backplane power cable(BP: J_BP_PWR_A1 to MB: J_BP1) 5.
  • Page 106 Figure 93. Cable routing - 4 x 3.5 drive backplane with adapter PERC 1. Drive backplane 2. Cable routing clip 3. System board 4. Backplane power cable(BP: J_BP_SIG to MB: J_BP_SIG1) 5. Backplane signal cable(BP: J_BP_SIG to MB: J_BP_SIG1) 6. Adapter PERC card (PERC11) 7.
  • Page 107 5. Backplane signal cable(BP: J_BP_SIG to MB: J_BP_SIG1) 6. Rear backplane power cable(Rear BP: J_BP_BPO to MB:J_BP_PWR_A1) 7. Rear backplane signal cable (Rear BP: J_BP_SIG0 to MB: 8. Rear backplane J_BP_SIG1) 9. Adapter PERC card (PERC11) 10. PCIe cable 11. SAS cable(BP: J_SAS_A to PERC: A1) 12.
  • Page 108 Figure 96. Cable routing - 10 x 2.5 drive backplane with adapter PERC 1. Backplane 2. Backplane expander 3. Backplane signal cable (BP: J_BP_SIG to MB: J_BP_SIG1) 4. Cable routing clip 5. Backplane power cable(BP: J_BP_PWR_A1 to MB: J_BP1) 6. Backplane expander power cable(BP: J_BP_PWR_A to MB: J_BP1) 7.
  • Page 109 3. Backplane signal cable (BP: J_BP_SIG to MB: J_BP_SIG1) 4. Cable routing clip 5. Backplane power cable(BP: J_BP_PWR_A1 to MB: J_BP1) 6. Backplane expander power cable 7. NVMe cable (BP PCIe B1 and BP PCIe A1) 8. NVMe cable (BP PCIe B0 and BP PCIe A0) 9.

  • Page 110: Sas Expander Card

    Figure 99. Cable routing -10 x 2.5 drive backplane with 8 NVMe 1. Backplane 2. Backplane expander 3. Backplane signal cable (BP: J_BP_SIG to MB: J_BP_SIG1) 4. Cable routing clip 5. Backplane power cable (BP: J_BP_PWR_A1 to MB: J_BP1) 6. Backplane expander power cable (BP: J_BP_PWR_A to MB: J_BP1) 7.

  • Page 111: Installing The Sas Expander Card

    Figure 100. Removing the SAS expander card Next steps Install the SAS expander card. Installing the SAS expander card Prerequisites Follow the safety guidelines listed in Safety instructions on page 34. Steps 1. Align the slots on the SAS expander card with the standoffs on the expander card tray. 2.

  • Page 112: Rear Drive Cage

    Figure 101. Installing the SAS expander card Next steps 1. Connect the SAS cables to the SAS expander card. Install the backplane cover. 3. Install the cooling fan assembly. Install the cooling shroud. 5. Follow the procedure listed in After working inside your system on page 35.

  • Page 113: Installing The Rear Drive Cage

    Figure 102. Removing the rear drive cage Next steps Install the rear drive cage. Installing the rear drive cage Prerequisites Follow the safety guidelines listed in Safety instructions on page 34. Steps 1. Align the screws on the drive cage with the screw holes on the system chassis. 2.

  • Page 114: System Battery

    Next steps 1. Reconnect all the disconnected cables to the rear drive backplane. 2. Install all the drives. 3. Follow the procedure listed in After working inside your system on page 35. System battery Replacing the system battery Prerequisites WARNING: There is a danger of a new battery exploding if it is incorrectly installed.

  • Page 115: Usb Module

    3. Follow the procedure listed in After working inside your system on page 35. 4. While booting, press F2 to enter the System Setup and ensure that the battery is operating properly. 5. Enter the correct time and date in the System Setup Time and Date fields. 6.

  • Page 116: Installing The Usb Module

    Installing the USB module Prerequisites Follow the safety guidelines listed in Safety instructions on page 34. NOTE: The procedure to install the USB 3.0 and USB 2.0 modules is similar. Steps 1. Route the USB cable on the USB module, through the USB slot on the front panel. 2.

  • Page 117: Installing The Vga Module

    Remove the backplane cover. Remove the air shroud. 6. Disconnect the VGA cable from the VGA connector on the system board. For locating the connector, see the System board jumpers and connecters section. NOTE: Ensure that you note the routing of the cables as you remove them from the system board. Route these cables properly when you replace them to prevent them from being pinched or crimped.

  • Page 118: Optional Internal Usb Memory Key

    Figure 109. Installing the VGA module Next steps 1. Route the VGA cable and connect it to the VGA connector on the system board. For locating the connector, see the System board jumpers and connecters section. Install the air shroud. Install the backplane cover.

  • Page 119: Optical Drive (Optional)

    2. If installed, remove the USB memory key from the USB port. 3. Insert the replacement USB memory key into the USB port. Next steps 1. Follow the procedure listed in After working inside your system on page 35. 2. While booting, press F2 to enter System Setup and verify that the system detects the USB memory key. Optical drive (optional) Removing the optical drive Prerequisites...

  • Page 120: Power Supply Units

    Steps 1. Align the optical drive with the optical drive slot on the front of the system. 2. Slide in the optical drive until the release tab snaps into place. Figure 111. Installing the optical drive Next steps 1. Connect the power and data cables to the connector on the optical drive and the connector on the system board. NOTE: Route the cable properly on the side of the system to prevent it from being pinched or crimped.

  • Page 121: Hot Spare Feature

    ● If the load on the active PSU falls below 20 percent of PSU rated power wattage, then the redundant PSU is switched to the sleep state. You can configure the hot spare feature by using the iDRAC settings. www.dell.com/poweredgemanuals. Removing a power supply unit blank...

  • Page 122: Removing A Power Supply Unit

    PSU handle. 3. Unlatch and lift the optional cable management arm if it interferes with the PSU removal. For information about the cable management arm, see the system’s rack documentation at https://www.dell.com/ poweredgemanuals. Steps Press the orange release latch and slide the PSU out of the system by using the PSU handle.

  • Page 123: Installing A Power Supply Unit

    1. If you have unlatched the cable management arm, relatch it. For information about the cable management arm, see the system’s rack documentation at https://www.dell.com/poweredgemanuals. 2. Connect the power cable to the PSU, and plug the cable into a power outlet.

  • Page 124: Installing Dc Power Supply Unit

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow all safety instructions that came with the product. CAUTION: The system needs one PSU for normal operation. On power-redundant systems, remove and replace only one PSU at a time in a system that is powered on.

  • Page 125: System Board

    ● Supply voltage: –(48–60) V DC ● Current consumption: 32 A (maximum) Kit contents ● Dell part number 6RYJ9 terminal block or equivalent (1) ● #6-32 nut equipped with lock washer (1) Required tools Wire-stripper pliers capable of removing insulation from size 10 AWG solid or stranded, insulated copper wire.

  • Page 126: Installing The System Board

    All expansion cards and risers Integrated storage controller card Internal USB key (if applicable) USB 3.0 module (if applicable)) Processors and heat sink modules g. Processors blanks (if installed) CAUTION: To prevent damage to the processor socket when replacing a faulty system board, ensure that you cover the processor socket with the processor dust cover.
  • Page 127 CAUTION: Do not lift the system board by holding a memory module, processor, or other components. CAUTION: Take care not to damage the system identification button while placing the system board into the chassis. 2. Holding the post and release pin, incline the system board, and lower the system board into the chassis. 3.
  • Page 128 For more information, see Integrated Dell Remote Access Controller User's Guide, at www.dell.com/poweredgemanuals. Restoring the system using Easy Restore The easy restore feature enables you to restore your service tag, license, UEFI configuration, and the system configuration data after replacing the system board. All data is backed up in a backup flash device automatically. If BIOS detects a new system board, and the service tag in the backup flash device, BIOS prompts the user to restore the backup information.

  • Page 129: Trusted Platform Module

    Trusted Platform Module Upgrading the Trusted Platform Module Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 34. 2. Follow the procedure listed in Before working inside your system on page 35. NOTE: ● Ensure that your operating system supports the version of the TPM module being installed. ●...

  • Page 130: Initializing Tpm For Bitlocker Users

    Figure 118. Installing the TPM Next steps Install the system board. 2. Follow the procedure listed in After working inside your system on page 35. Initializing TPM for BitLocker users Steps Initialize the TPM. For more information, see http://technet.microsoft.com/en-us/library/cc753140.aspx The TPM Status changes to Enabled, Activated. Initializing the TPM 1.2 for TXT users Steps 1.

  • Page 131: Control Panel

    8. Select the TPM Advanced Settings option. 9. From the TPM2 Algorithm Selection option, select SHA256, then go back to System Security Settings screen. 10. On the System Security Settings screen, from the Intel TXT option, select On. 11. Save the settings. 12.

  • Page 132: Installing The Left Control Panel

    5. Holding the control panel by its sides, remove the control panel away from the system. Next steps Install the left control panel. Installing the left control panel Prerequisites Follow the safety guidelines listed in Safety instructions on page 34. Steps 1.

  • Page 133: Removing The Right Control Panel

    Removing the right control panel Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 34. 2. Follow the procedure listed in Before working inside your system on page 35. 3. For ease of removal of the right control panel, remove the cooling fan #8 to access the cable latch.

  • Page 134: Installing The Right Control Panel

    Installing the right control panel Prerequisites Follow the safety guidelines listed in Safety instructions on page 34. Steps 1. Route the control panel cable through the side wall of the system. 2. Align the right control panel assembly with the control panel slot on the system. 3.

  • Page 135: Chapter 5: System Diagnostics

    System diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
  • Page 136 Menu Description Results Displays the results of all tests that are run. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded.

  • Page 137: Chapter 6: Jumpers And Connectors

    Jumpers and connectors This topic provides specific information about the jumpers. It also provides some basic information about jumpers and switches and describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and setup passwords.
  • Page 138 Table 33. System board jumpers and connectors Item Connector Description P_RG1_CP Right panel connector J_WS_PWRBTN Power button connector J_INTRUSION_DET1 Intrusion switch connector J_FAN1U_2 Cooling fan connector Processor 2 Processor socket 2 J_BATT_SIG Battery signal connector J_BATT_PWR Battery power connector Left control panel connector B6, B12, B5, B11, B4, B10, B7, B1, B8, B2, B9, B3 Memory module sockets J_ODD...

  • Page 139: System Board Jumper Settings

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 140: Chapter 7: Getting Help

    Dell EMC product catalog. Availability varies by country and product, and some services may not be available in your area. To contact Dell EMC for sales,...

  • Page 141: Quick Resource Locator For R640

    Dell EMC. This information is used by Dell EMC Technical Support to troubleshoot the issue. ● Proactive contact — A Dell EMC Technical Support agent contacts you about the support case and helps you resolve the issue.

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