Diagnostic Chart - Craftsman 32LB580B Owner's Manual

Safety Reversing Sensor

Diagnostic Chart

1 FLASH
Safety reversing sensors wire
open (broken or disconnected).
OR
2 FLASHES
Safety reversing sensors wire
shorted or black/white wire
reversed.
3 FLASHES
Door control or wire shorted.
4 FLASHES
Safety reversing sensors slightly
misaligned (dim or fl ashing LED).
5 FLASHES
Motor overheated or possible
RPM sensor failure. Unplug to
reset.
6 FLASHES
Motor circuit failure.
Replace receiver logic board.
Bell Wire
Diagnostics
1 2 3
Located On
9 1 9 1
7 3 7 3
5 5
KG KG
Motor Unit
1 2 3
"Learn"
9 1 9
Button
7 3 7 3
5 5
KG KG
LED or
Diagnostic
LED
Symptom: One or both of the Indicator lights on the safety sensors do not glow steady.
• Inspect sensor wires for a short (staple in wire), correct wiring polarity (black/white
wires reversed), broken or disconnected wires, replace/attach as needed.
• Disconnect all wires from back of motor unit.
• Remove sensors from brackets and shorten sensor wires to 1-2 ft (30-60 cm) from
back each of sensor.
• Reattach sending eye to motor unit using shortened wires. If sending eye indicator
light glows steadily, attach the receiving eye.
• Align sensors, if the indicator lights glow replace the wires for the sensors. If the
sensor indicator lights do not light, replace the safety sensors.
Symptom: LED is not lit on door control.
• Inspect door control/wires for a short (staple in wire), replace as needed.
• Disconnect wires at door control, touch wires together. If motor unit activates, replace
door control.
• If motor unit does not activate, disconnect door control wires from motor unit.
Momentarily short across red and white terminals with jumper wire. If motor unit
activates, replace door control wires.
Symptom: Sending indicator light glows steadily, receiving indicator light is dim or
fl ashing.
• Realign receiving eye sensor, clean lens and secure brackets.
• Verify door track is fi rmly secured to wall and does not move.
Symptom: Motor has overheated; the motor unit does not operate or trolley is stuck on
stop bolt = Motor unit hums briefl y; RPM Sensor = Short travel 6-8" (15-20 cm).
• Unplug unit to reset. Try to operate motor unit, check diagnostic code.
• If it is still fl ashing 5 times and motor unit moves 6-8" (15-20 cm), replace
RPM sensor.
• If motor unit doesn't operate, motor unit is overheated. Wait 30 minutes and retry. If
motor unit still will not operate replace logic board.
Symptom: Motor unit doesn't operate.
• Replace logic board because motor rarely fails.
Installed Safety
Reversing Sensor
1
Your garage door opener is programmed with self-diagnostic capabilities.
The "Learn" button/diagnostic LED will fl ash a number of times then pause
signifying it has found a potential issue. Consult Diagnostic Chart below.
34