Page 1 HP Notebook PC Reference Guide For other Service and User Manuals, go to www.ManualDepot.com...
Page 2 Corporation. Pentium® and the Intel Inside logo are U.S. registered trademarks and Celeron™ and SpeedStep™ are U.S. trademarks of Intel Corporation. Adobe® and Acrobat® are trademarks of Adobe Systems Incorporated. Hewlett-Packard Company HP Notebook Customer Care 1000 NE Circle Blvd., MS 425E Corvallis, OR 97330 Reference Guide...
Page 3: Important Safety Information
UNLESS OTHERWISE STATED BELOW, THIS HP SOFTWARE LICENSE AGREEMENT SHALL GOVERN THE USE OF ALL SOFTWARE THAT IS PROVIDED TO YOU AS PART OF THE HP PRODUCT AND SHALL SUPERSEDE ANY OTHER SOFTWARE WARRANTY STATEMENT THAT MAY BE INCLUDED IN THIS HP PRODUCT OR MAY BE FOUND ONLINE.
Page 4 COPIES AND ADAPTATIONS. Customer may make copies or adaptations of the software a) for archival purposes or (b) when copying or adaptation is an essential step in the use of the software with an HP product so long as the copies and adaptations are used in no other manner.
Page 5 Software by the applicable FAR or DFARS clause or the HP standard software agreement for the product involved. Support Policy for Support Pack of Operating Systems. HP provides end user support for HP PCs that use Microsoft Operating Systems, including its latest service packs. This support will be available within 30 days of the software being released.
Page 7: Table Of Contents
Contents Getting Started with Your HP Notebook ..............11 Taking Inventory......................12 What’s in the box? ....................12 To buy accessories ....................13 To find more information..................13 Identifying Parts of the Notebook................14 Front view ......................14 Back view......................15 Bottom view......................
Page 8 To maintain your notebook ................... 43 To safeguard your data..................44 To extend the life of the display................44 To clean your notebook..................44 Batteries and Power Management ................45 Managing Power Consumption................... 46 How the notebook manages power automatically..........46 To manage power manually ..................
Page 9 To prepare a new hard disk drive ................96 Troubleshooting and Maintenance................97 Troubleshooting Techniques..................98 Getting Assistance for Your Notebook ............... 99 To get help from HP Instant Support ..............99 Audio problems..................... 99 CD and DVD problems ..................100 Display problems ....................101 Floppy disk drive problems.................
Page 10 HP Support and Service....................127 Getting Assistance for Your Notebook ..............128 To get help from the web ..................128 To contact HP for support or service..............129 To receive repair service ..................131 To prepare your notebook for shipment .............. 132 Hewlett-Packard Limited Warranty Statement ............
Page 11: Getting Started With Your Hp Notebook
Getting Started with Your HP Notebook Reference Guide...
Page 12: Taking Inventory
Getting Started with Your HP Notebook Taking Inventory Taking Inventory Congratulations! Your HP notebook computer sets a new standard in personal computing. Although compact and easy to carry, your notebook is made with the quality and attention to detail that are the hallmark of Hewlett-Packard.
Page 13: To Buy Accessories
DVD in \hp\Library. Online HP Notes For late-breaking information available after the manuals were completed, see the HP Notes—click Start, All Programs, HP Library, HP Notes, or look on the Recovery CD or DVD in \hp\Library. Microsoft Windows This is shipped with your notebook and contains information about using the version manual of Microsoft Windows shipped with your notebook.
Page 14: Identifying Parts Of The Notebook
Getting Started with Your HP Notebook Identifying Parts of the Notebook Identifying Parts of the Notebook Front view 1. One-Touch buttons (programmable). 8. Volume controls (selected models). 2. Power button. 9. Mute button and indicator light (selected models). 3. Keyboard status lights: Caps Lock, Num Lock, 10.
Page 15: Back View
Getting Started with Your HP Notebook Identifying Parts of the Notebook Back view 15. AC adapter jack. 24. IEEE 1394 connector. 16. Parallel port (LPT1) (colored burgundy). Use this 25. SD-MMC Card slot. port for a parallel printer or other parallel device.
Page 16: Bottom View
Getting Started with Your HP Notebook Identifying Parts of the Notebook Bottom view 32. Infrared port (selected models). 36. Battery latch. 33. Battery. 37. Docking port. 34. CD/DVD drive latch. 38. Mini-PCI cover (no user-replaceable parts inside). 35. RAM cover.
Page 17: Status Lights
Getting Started with Your HP Notebook Identifying Parts of the Notebook Status lights The main status lights report power and battery status and drive activity. 1. Hard disk drive activity. • On: the notebook is accessing the hard disk drive.
Page 18 Getting Started with Your HP Notebook Identifying Parts of the Notebook The keyboard status lights, located above the keyboard, indicate the states of keyboard locks and the CD player. 1. Caps Lock. Caps Lock is active. 2. Num Lock. Num Lock is active. (The Keypad Lock must also be on to use the embedded keypad.)
Page 19: Multimedia Buttons And Status Panel (Selected Models)
Getting Started with Your HP Notebook Identifying Parts of the Notebook Multimedia buttons and status panel (selected models) 1. MP3 player launch button. 2. Previous track. 3. Next track. 4. Status panel button. 5. Status panel. 6. Play/Pause. 7. Stop.
Page 20: Setting Up Your Notebook
If you are using your notebook as your primary computer, or using it for extended periods, you should use it with a full-size keyboard, monitor, and mouse. This can reduce the risk of ergonomic injury. See “Working in Comfort” in the online HP Library.
Page 21 Getting Started with Your HP Notebook Setting Up Your Notebook • Insert the front end of the battery into the battery compartment on the bottom of the notebook, then press the back end in until the battery clicks into place.
Page 22: Step 2: Connect Ac Power
Use only the HP AC adapter included with your notebook (or other approved 75- watt adapter). Do not use a 60-watt adapter, such as HP F1454A or F1781A. Using any other AC adapter could damage the notebook and may void your warranty—...
Page 23: Step 3: Connect A Phone Line
Getting Started with Your HP Notebook Setting Up Your Notebook Step 3: Connect a phone line If your notebook does not include a built-in modem, you can skip this step. Also, if you prefer, you can instead connect to a PC Card modem or an external modem.
Page 24: Step 4: Turn On The Notebook
Getting Started with Your HP Notebook Setting Up Your Notebook Step 4: Turn on the notebook • Press the power button above the keyboard. The notebook then boots up, and Windows starts automatically. Note Your notebook comes with a factory-installed DVD, DVD/CD-RW, or similar drive.
Page 25: Step 6: Register Your Notebook
PC card modem or an external modem—or you can register by phone or fax. By phone You can register by calling your HP Customer Care Center. See “To contact HP for support or service” on page 129 for the phone number. By fax If you have a printer connected to your notebook, you can print a registration form and fax it to HP.
Page 27: Basic Operation
Basic Operation Reference Guide...
Page 28: Operating Your Notebook
Basic Operation Operating Your Notebook Operating Your Notebook You can start and stop your notebook using its power button. However, at certain times you may want to use other methods to start or stop the notebook—depending on power considerations, types of active connections, and start-up time. Note This manual describes your notebook in its original factory configuration, with all settings at their default values.
Page 29: To Reset The Notebook
Basic Operation Operating Your Notebook To reset the notebook Occasionally, you may find that Windows or the notebook has stopped responding, and will not let you turn the notebook off. If this happens, try the following in the order listed. •...
Page 30: To Change The Boot Device
(LAN). 1. Click Start, Turn Off Computer, Restart. 2. When the HP logo appears, press Esc to display the Boot menu. 3. Use the arrow keys to select the boot device, and press Enter. If you want to boot from a specific device whenever it is present, change the boot order using the BIOS configuration utility—see “To run the BIOS configuration utility”...
Page 31 Basic Operation Operating Your Notebook You can customize the operation of many of these devices: you can change the click button and scroll pad actions, double-click speed, pointer speed, and more: click Start, Control Panel, Printers and Other Hardware, Mouse. Note The touch pad and scroll pad are automatically disabled when the notebook is docked in a port replicator that has a PS/2 mouse connected.
Page 32: To Use The Fn Hot Keys
Basic Operation Operating Your Notebook To use the Fn hot keys The combination of the Fn key plus another key creates a hot key—a shortcut key sequence—for various system controls. • To use a hot key, press and hold Fn, press the appropriate second key, then release both keys.
Page 33: To Use The One-Touch Buttons
1. Click Start, Programs (or All Programs), Hewlett-Packard, Notebook, HP One-Touch, HP One-Touch Configuration. 2. On the HP One-Touch tab, click the button you want to reprogram. 3. Type a label for the button, then select the application, document, folder, or web site you want the button to open.
Page 34: To Use The Windows And Applications Keys
Basic Operation Operating Your Notebook To use the Windows and Applications keys The Windows key brings up the Windows Start menu. This is the same as clicking the Start button on the taskbar. The Applications key brings up the shortcut menu for the current application. This is the same menu that appears when you right-click while pointing at the application.
Page 35: To Use The Alt Gr Key
Changing the brightness • Press Fn+F1 or Fn+F2 to decrease or increase (respectively) the display’s brightness. –or– • Click Start, All Programs, Hewlett-Packard, Notebook, HP Display Settings. You can also add a display settings icon in the taskbar for quick access. Hint To maximize your battery operating time, set the brightness to the lowest level you can view comfortably.
Page 36: To Adjust The Volume
• Click Start, All Programs, Hewlett-Packard, Notebook, Desktop Zoom, Desktop Zoom. If this program is not installed on your notebook, you can download it from the HP Business Support web site (www.hp.com/go/bizsupport). Using an external monitor If you want, you can attach an external monitor to your notebook. See “To use an external monitor”...
Page 37: To Mute The Notebook
1. Click Start, Control Panels, Appearance and Themes, Display, then click Advanced on the Settings tab. 2. On the S3Info Plus tab, set the video memory size. HP recommends 16 MB for most computer uses, and 32 MB if you run programs such as video games that make heavy use of the notebook’s video capabilities.
Page 38: Securing Your Notebook
BIOS configuration utility 1. Click Start, Turn Off Computer, Restart. 2. When the HP logo appears, press F2 to enter the BIOS configuration utility. 3. In the Security menu, enter or modify the Admin password or User password as needed—see “Security Menu” on page 122.
Page 39: To Lock Your Computer
To protect against unauthorized access or unauthorized undocking while your computer is running, lock the computer before leaving it unattended, or set up a screen saver with a password in Control Panel Display. • Press the HP Quick Lock button—the five One-Touch buttons are located above the main keyboard. –or–...
Page 40: To Protect Against Viruses
Basic Operation Securing Your Notebook Note If you dock the notebook in the optional port replicator, you can use the security connector on the port replicator to secure it and the notebook—see the port replicator manual for details. To protect against viruses Virus-protection software can help protect the integrity of your data.
Page 41: Working In Comfort With A Notebook Pc
HP equipment is available in Working in Comfort, which is preloaded on the hard disk in the HP Library and available on the Recovery CD or DVD in \hp\Library—as well as at www.hp.com/ergo.
Page 42 Basic Operation Working in Comfort with a Notebook PC Using Your Mobile Computer • Position the computer so your wrists and hands are in a neutral position. Your wrists should be as straight as possible and should not have to bend sideways or more than 10 degrees up or down.
Page 43: Taking Care Of Your Notebook
Basic Operation Taking Care of Your Notebook Taking Care of Your Notebook Use the following recommendations to maintain your notebook during everyday use and prevent potential physical damage or data loss. To protect your hard disk drive Hard disk drives, as well as other internal components, are not indestructible and can be damaged by inappropriate handling and operation.
Page 44: To Safeguard Your Data
Basic Operation Taking Care of Your Notebook To safeguard your data • Do not use the touch pad or activate any other device that interrupts operation while the system is starting or stopping. • Back up your work regularly. Copy files to floppy, tape, CD-RW, or network drives. •...
Page 45: Batteries And Power Management
Batteries and Power Management Reference Guide...
Page 46: Managing Power Consumption
Batteries and Power Management Managing Power Consumption Managing Power Consumption When you’re running your notebook on battery power, you will want to maximize operating time without compromising performance. Your notebook is designed to help you reduce power consumption and extend battery life without needing to turn it off. •...
Page 47 Batteries and Power Management Managing Power Consumption CAUTION Make a habit of saving your work before allowing your notebook to go on standby. If power is interrupted while the notebook is on standby, any information that was not saved will be lost. The notebook can also go on standby, into hibernation, or turn off if battery power reaches a critically low level.
Page 48: To Manage Power Manually
Batteries and Power Management Managing Power Consumption Managing CPU power If your notebook contains a multispeed processor with Intel SpeedStep Technology, the processor can automatically switch to lower, power-saving speeds or to higher- performance speeds according to its workload and power source. You can customize SpeedStep to best suit your working environment: click Start, Control Panel, Performance and Maintenance, Power Options.
Page 49: Using Battery Power
Batteries and Power Management Using Battery Power Using Battery Power To check battery status From the battery charge light The battery charge light on the front of the notebook shows whether the notebook’s battery is charging or fully charged—see “Status lights” on page 17. From the Windows taskbar The Windows taskbar includes a power icon that provides detailed battery status information.
Page 50: To Respond To A Low-Battery Warning
Batteries and Power Management Using Battery Power To respond to a low-battery warning The notebook automatically alerts you when the battery power drops to a critically low level. If you do not restore power within a short time, the notebook then goes into hibernation.
Page 51: To Get The Most From Your Batteries
Batteries and Power Management Using Battery Power To get the most from your batteries Follow these suggestions to make your battery’s power last as long as possible. • Plug in the AC adapter, especially when using a CD, DVD, or similar drive, or any external connections such as a PC Card or a modem.
Page 52: To Maximize Processor Speed
• To maintain maximum battery capacity and accuracy of the battery gauge, perform this calibration procedure every few months: 1. Click Start, Programs (or All Programs), Hewlett-Packard, Notebook, HP Battery Optimizer. 2. Follow the displayed instructions to test and condition your battery. The process could take 4-6 hours or more per battery.
Page 53: Modem And Network Connections
Modem and Network Connections Reference Guide...
Page 54: Using The Modem
Modem and Network Connections Using the Modem Using the Modem You can connect your notebook’s built-in modem or a PC Card or external modem to a telephone line and communicate with other notebooks throughout the world. You can explore the Internet, send and receive e-mail messages, and use your PC to send and receive faxes.
Page 55 Modem and Network Connections Using the Modem 3. Plug the other end of the phone cord into a telephone jack. If the plug on the phone cord doesn’t fit the jack, you may need to use an adapter. 4. Check your modem’s country or region settings: click Start, Control Panel, Printers and Other Hardware, Phone and Modem Options.
Page 56: To Connect To The Internet
Modem and Network Connections Using the Modem To connect to the Internet Signing up with an Internet Service Provider Before you can connect to the Internet, you need to set up an account with an Internet Service Provider (ISP). In some countries, Hewlett-Packard provides easy Internet signup so that you can connect quickly to an ISP.
Page 57: To Dial In To A Network
Modem and Network Connections Using the Modem To dial in to a network You can use the modem to dial in to a LAN (local area network) that supports dial-up connections. This gives you access to network resources from a remote location. •...
Page 58: To Send And Receive E-Mail
Modem and Network Connections Using the Modem To send and receive e-mail Sending and receiving e-mail requires an e-mail account with an Internet Service Provider or with your company’s communications system. You can use Outlook Express (included with your notebook) or an e-mail system of your choice. This topic includes instructions for using Outlook Express.
Page 59: To Send And Receive Faxes
Modem and Network Connections Using the Modem To send and receive faxes Sending and receiving faxes requires just a telephone connection—you don’t need an Internet connection. You can use the modem and the Fax Services software (including the Fax Console application) provided with Windows XP to send and receive faxes with your notebook.
Page 60: Connecting To A Lan
Modem and Network Connections Connecting to a LAN Connecting to a LAN Connecting to a local area network (LAN) gives you access to network resources, such as printers and file servers on your corporate network, and possibly to the Internet. To connect to a LAN 1.
Page 61: Making Wireless Network Connections (Selected Models)
Modem and Network Connections Making Wireless Network Connections (selected models) Making Wireless Network Connections (selected models) If your notebook includes IEEE 802.11 wireless capabilities, you can connect by radio to a wireless local area network (LAN) and access computers and other resources on the network.
Page 62: To Turn Wireless Lan Communication On And Off
Modem and Network Connections Making Wireless Network Connections (selected models) Creating a new computer-to-computer network (AdHoc) You can set up a new network available to other local computers. 1. Right-click the wireless network connection icon, then click Properties. 2. On the Wireless Networks tab, click Add to create a new network. 3.
Page 63 Modem and Network Connections Making Wireless Network Connections (selected models) 2. The wireless indicator light is lit whenever the wireless function is on. If the indicator isn’t lit, do one of the following: Press the wireless on-off button on the left side of the notebook. –or–...
Page 64: Making Wireless Bluetooth Connections (Selected Models)
Modem and Network Connections Making Wireless Bluetooth Connections (selected models) Making Wireless Bluetooth Connections (selected models) If your notebook includes Bluetooth wireless capabilities, you can use it to make short- range radio connections to a wireless personal area network (WPAN), and access other Bluetooth-compatible devices, such as other computers, cell phones, and printers.
Page 65: To Prepare For Bluetooth Connections
Modem and Network Connections Making Wireless Bluetooth Connections (selected models) To prepare for Bluetooth connections Before you use your notebook to access other Bluetooth devices, you should configure it as follows: 1. Right-click the Bluetooth Connection Manager icon in the taskbar, and select Options.
Page 66 Modem and Network Connections Making Wireless Bluetooth Connections (selected models) Connecting to a serial printer or other serial Bluetooth device You can connect applications on your notebook to Bluetooth serial devices—for example, you could print from a word processor to a Bluetooth serial printer. 1.
Page 67: Add-On Devices
Add-On Devices Reference Guide...
Page 68: Using Plug-In Modules
Add-On Devices Using Plug-In Modules Using Plug-In Modules You can use the plug-in module in your notebook: • DVD drive (selected models). • DVD/CD-RW combo drive (selected models). • Weight-saving module (to reduce travel weight and protect your module bay). To replace a plug-in module CAUTION Before disconnecting a plug-in module, you must turn off the notebook—otherwise,...
Page 69 Add-On Devices Using Plug-In Modules 2. Slide the module release latch (on the bottom of the notebook) toward the back of the notebook. 3. Grasp the module and pull it out. 4. Slide the new module into the notebook until it clicks into place. To save weight and protect the module bay when traveling, insert the weight-saving module provided with your notebook.
Page 70: To Insert Or Remove A Cd Or Dvd
Add-On Devices Using Plug-In Modules To insert or remove a CD or DVD CAUTION Do not remove a CD or DVD while the notebook is reading it. Otherwise, the notebook could stop responding and you could lose data. Before opening the drive, make sure the drive is not running by pressing the multimedia Stop button (if available) or using the stop or eject control in your multimedia player software.
Page 71 Add-On Devices Using Plug-In Modules If the notebook loses power, or if you have removed the drive module from the notebook, you can manually open the drive to remove a disk. • Use a pin or straightened paper clip to press the release switch on the drive door to open it.
Page 72: To Play Audio Cds
Add-On Devices Using Plug-In Modules To play audio CDs If your notebook includes the multimedia buttons and status panel, you can use them to control the notebook’s DVD/CD-RW drive. • If the notebook is turned on, you can use the multimedia buttons to control the Windows Media Player or MusicMatch Jukebox (depending on your notebook model) for playing CDs.
Page 73: To Use The Status Panel (Selected Models)
Add-On Devices Using Plug-In Modules To use the status panel (selected models) The notebook’s status panel can show the time and date, battery status, power status, and the status of the notebook’s CD player. • Press the status panel button several times to display the information you want. The first press turns on the backlight.
Page 74: To Play Dvd Movies
“PC Friendly” that is included with many DVDs. HP recommends against installing PC Friendly on your notebook, as it can cause your DVD player to perform erratically and produce errors. If this happens, uninstall PC Friendly and restart your notebook.
Page 75: To Create Or Copy Cds
If you need to install the DVD/CD-RW software, run Setup on the software CD or DVD. Refer to the software’s help for details about creating or copying CDs. For best results use HP certified media. While other media may work, HP cannot guarantee compatibility.
Page 76: Connecting Pc Cards
Add-On Devices Connecting PC Cards Connecting PC Cards The notebook’s PC Card slot is available for storing data and expanding the communication capabilities of the notebook. The notebook supports one standard Type II PC Card (PCMCIA and CardBus). Zoomed Video cards are not supported. To insert or remove a PC Card Inserting a PC Card 1.
Page 77 2. Press the eject button to pop it out, then press it in again to eject the PC Card. Finding tested PC Cards For the current listing of PC Cards that have been tested and approved for use with your notebook, visit the Accessories section of the HP Notebook web site (www.hp.com/notebooks). Reference Guide...
Page 78: Connecting Sd Cards And Mmc Cards
Add-On Devices Connecting SD Cards and MMC Cards Connecting SD Cards and MMC Cards Your notebook supports Secure Digital™ cards (SD Cards) and MultiMediaCard cards (MMC Cards). The SD-MMC Card slot accepts these memory cards, which can be used with a variety of digital products such as PDAs, digital video camcorders, cellular phones, and digital music devices.
Page 79 Finding tested SD Cards and MMC Cards For the current listing of SD Cards and MMC Cards that have been tested and approved for use with your notebook, visit the Accessories section of the HP Notebook web site (www.hp.com/notebooks). Reference Guide...
Page 80: Connecting External Devices
Add-On Devices Connecting External Devices Connecting External Devices Your notebook’s connectors make it easy for you to use a wide variety of external devices: • Printer or other parallel device. • Universal serial bus (USB) devices. • External keyboard and mouse. •...
Page 81 Add-On Devices Connecting External Devices Locating connectors on the notebook 1. Parallel port (burgundy). 2. External monitor (VGA) port (blue). 3. Universal serial bus (USB) ports (2). 4. S-video (TV out) port (yellow). 5. LAN port and indicators. 6. Modem port. 7.
Page 82: To Connect A Printer Or Other Parallel Device
USB device. Some USB devices can be connected to the notebook in series (called a daisy-chain connection). Note If you have problems making this connection, contact the device manufacturer and the HP Business Support web site (www.hp.com/go/bizsupport) for the latest version of the driver for the device. Reference Guide...
Page 83: To Connect A Usb Floppy Disk Drive
Add-On Devices Connecting External Devices To connect a USB floppy disk drive If you have an optional floppy disk drive, you can connect it to your notebook’s USB port using the external floppy drive cable. • Connect the cable from the USB floppy drive directly to the notebook’s USB port. To connect an audio device Your notebook includes a built-in microphone (at the top of the display) that you can use to record voice, sound, and music.
Page 84: To Use An External Monitor
• Press Fn+F5 to cycle through the display options: notebook display, external monitor, both. –or– Click Start, All Programs, Hewlett-Packard, Notebook, HP Display Settings, HP Display Settings. You can add a display settings icon in the taskbar for quick access. Reference Guide...
Page 85: To Use A Tv Set As A Monitor
Add-On Devices Connecting External Devices • If you need to use both displays at once, press Fn+F5 repeatedly until the image shows on both displays. However, by default, the image is limited to the maximum internal display available for your notebook (1024 x 768 pixels or 1400 x 1050 pixels, depending on your model), so at a higher resolution you will see only part of the desktop on both displays.
Page 86 • Click Start. Programs, Hewlett-Packard, Notebook, HP TV Now. To customize the TV display If you prefer to customize the display settings only (instead of using HP TV Now), you can Click Start, Control Panel, Appearance and Themes, Display. Click Advanced on the Settings tab, then activate the TV output on the S3Display tab.
Page 87: To Connect An Infrared Device (Selected Models)
Add-On Devices Connecting External Devices To connect an infrared device (selected models) If your notebook includes an infrared port—located on the front of the notebook—you can use it to provide serial communication between the notebook and other infrared devices, such as printers or other computers. Using the infrared port •...
Page 88: To Use The Port Replicator
Add-On Devices Connecting External Devices To use the port replicator You can use the optional port replicator to connect external components to your notebook. For details about the port replicator and its use, refer to the manual that comes with it. To connect to the port replicator 1.
Page 89: To Connect An Ieee 1394 Device
• Attach the device’s cable to the IEEE 1394 port on the notebook’s left side. Windows automatically recognizes the device. Note If you have problems making this connection, contact the device manufacturer and the HP Business Support web site (www.hp.com/go/bizsupport) for the latest version of the driver for the device. Reference Guide...
Page 90: Installing Additional Ram
Add-On Devices Installing Additional RAM Installing Additional RAM Your notebook has no memory (RAM) built in, but has two slots for removable RAM modules: the system RAM slot beneath the keyboard (which contains a module installed at the factory), and an expansion slot on the bottom of the unit. You can use both of these slots to expand your unit’s RAM.
Page 91: To Remove A Ram Expansion Module
Add-On Devices Installing Additional RAM To remove a RAM expansion module You may want to remove a RAM module so you can install a larger one. CAUTION Your notebook’s chips are extremely sensitive to static electricity, and can be permanently damaged by it. Handle the RAM module only by its edges. Before installing the memory module, discharge your body’s static electricity by touching the metal shielding around the connectors on the rear of the notebook.
Page 92: To Replace The System Ram Module
Add-On Devices Installing Additional RAM To replace the system RAM module If needed, you can replace your notebook’s system RAM module (under the keyboard) to increase the notebook’s RAM. You’ll need a small Phillips screwdriver and a small flat-blade screwdriver for this procedure.
Page 93 Add-On Devices Installing Additional RAM 7. Loosen the three screws holding the top of the keyboard. (The keyboard retains the screws.) CAUTION When opening the keyboard, be careful not to pull on the cable connecting the keyboard to the notebook. 8.
Page 94 Add-On Devices Installing Additional RAM 9. Release the two latches at the sides of the RAM module by pressing them outward, so that the free edge of the module pops up. 10. Pull the module out of the connector. 11. Carefully insert the edge of the new RAM module into the connector at about a 30° angle until it is fully seated.
Page 95: Replacing The Hard Disk Drive
Add-On Devices Replacing the Hard Disk Drive Replacing the Hard Disk Drive To replace the hard disk drive You’ll need a small Phillips screwdriver for this procedure. 1. Unplug the AC adapter, if present, and remove the battery. 2. Remove both hard drive retaining screws from the bottom of the notebook. 3.
Page 96: To Replace The Hard Disk Drive Holder
Add-On Devices Replacing the Hard Disk Drive To replace the hard disk drive holder If you are installing a new hard drive that does not have a cover, you can remove the cover parts from the old hard drive. You’ll need a small Phillips screwdriver for this procedure.
Page 97: Troubleshooting And Maintenance
Troubleshooting and Maintenance Reference Guide...
Page 98: Troubleshooting Techniques
• See the Microsoft Windows manual shipped with your notebook. • For updated information, see the HP Notes in the online HP Library or on the Recovery CD or DVD in \hp\Library. • Find technical tips and software updates for your notebook at the HP Business Support web site (www.hp.com/go/bizsupport).
Page 99: Getting Assistance For Your Notebook
Troubleshooting and Maintenance Getting Assistance for Your Notebook Getting Assistance for Your Notebook To get help from HP Instant Support To get online technical support for your notebook, click Start, Help and Support (or All Programs), HP Instant Support. Audio problems If no sound is audible •...
Page 100: Cd And Dvd Problems
DVD drive, and will be permanent. Your HP warranty does not cover the expense of correcting this situation. Refer to the help for your DVD player software for details about setting region codes.
Page 101: Display Problems
• Remove the disk from the drive, then restart the notebook. • If you created the CD on a CD-RW drive module, try using a different media brand, such as the recommended HP C4403A (CD-R) or C4404A (CD-RW) media. Read and write quality may vary for other media.
Page 102 This issue is common across all vendors supplying TFT displays in their products and is not specific to the HP notebook display. HP notebook TFT displays meet or exceed all HP standards for cosmetic quality of TFT displays. HP does not warrant that the displays will be free of cosmetic imperfections.
Page 103: Floppy Disk Drive Problems
Troubleshooting and Maintenance Getting Assistance for Your Notebook Contact HP Customer Care if you have a display quality problem and require a more comprehensive explanation of HP display quality—see “To contact HP for support or service” on page 129. We expect that over time the industry will continue to produce displays with fewer inherent cosmetic imperfections, and we will adjust our HP guidelines as these improvements are implemented.
Page 104: Heat Problems
Troubleshooting and Maintenance Getting Assistance for Your Notebook The hard drive’s reported capacity is less than its actual size • The hard disk drive is preconfigured to allocate some space to diagnostic software, which is used in support and service of your notebook. This part of the hard drive is unavailable for other uses, and so is not included in the capacity of the hard drive as reported by Windows (My Computer, Properties).
Page 105 Troubleshooting and Maintenance Getting Assistance for Your Notebook If the touch pad or scroll pad doesn’t work • Don’t use the touch pad or scroll pad while the notebook is rebooting or resuming. If this happens, try the following: • Press any key on the keyboard. •...
Page 106: Lan Problems
Troubleshooting and Maintenance Getting Assistance for Your Notebook LAN problems If the built-in network adapter doesn’t connect to the LAN • Check all cables and connections. Try connecting at a different network station, if available. • If the green light next to the LAN port does not light, the LAN cable may not be connected to the network or the network may be down.
Page 107: Modem Problems
Windows Help and Support. • Not all third-party memory cards have been tested for use with the notebook. Please check the HP Notebook web site (www.hp.com/notebooks) for a list of approved and tested memory cards.
Page 108 Troubleshooting and Maintenance Getting Assistance for Your Notebook Options. Select your modem on the Modems tab, then click Properties, Modem, and disable the option that waits for a dial tone. • Many countries impose a blackout period after a modem repeatedly fails to connect to a service provider.
Page 109 • Contact your Internet Service Provider (ISP). It's possible that service may be unavailable temporarily or that your settings are incorrect. • Restart your notebook and attempt another connection. • Download the latest modem driver from the technical support area of the HP notebook web site (www.hp.com/notebooks). • Run the modem diagnostics: 1.
Page 110: One-Touch Button Problems
Troubleshooting and Maintenance Getting Assistance for Your Notebook If the modem connects, but transferred data is bad • In Control Panel, open Phone and Modem Options. Make sure the hardware settings match on sending and receiving modems. If the modem causes an ERROR message •...
Page 111: Parallel And Usb Problems
Troubleshooting and Maintenance Getting Assistance for Your Notebook Parallel and USB problems If a USB mouse doesn’t work • Make sure you followed the manufacturer’s installation instructions completely and have installed the mouse properly. If not, repeat the procedure. • Make sure the port connection is secure. •...
Page 112: Pc Card (Pcmcia) Problems
• Check the HP Business Support web site (www.hp.com/go/bizsupport) for information about installing certain PC Cards. • Make sure your notebook supports the problem PC Card: check the HP Notebook web site (www.hp.com/notebooks) for a list of approved and tested PC Cards.
Page 113: Performance Problems
Troubleshooting and Maintenance Getting Assistance for Your Notebook If an I/O card stops communicating properly • The card may have been reset if your notebook went on standby or into hibernation, or turned off. Exit any applications, then remove and reinsert the card. If a PC Card modem is not working •...
Page 114: Power And Battery Problems
Troubleshooting and Maintenance Getting Assistance for Your Notebook • Press and hold the power button for at least four seconds to turn off and reset the notebook. Then press the power button again to turn the notebook back on. • If nothing happens, use a pen or straightened paper clip to press the reset switch on the back of the notebook.
Page 115: Printing Problems
• The battery gauge may need to be calibrated. Restart the notebook, press F6 when the HP logo appears, and follow the instructions that appear onscreen. The process calibrates the battery, and requires four to five hours. You cannot use the notebook during this process.
Page 116: Startup Problems
• Certain applications may not work properly with 600-dpi printers. If you’re using such a printer, try selecting a compatible printer driver for a 300-dpi printer. For example, if you were using a 600-dpi HP LaserJet printer, you might try using the HP LaserJet IIIsi driver (300 dpi).
Page 117: Standby And Resume Problems
Troubleshooting and Maintenance Getting Assistance for Your Notebook If the notebook won’t boot from the floppy disk drive • Make sure the drive is connected correctly—see “To connect a USB floppy disk drive” on page 83. • Make sure the floppy disk drive is selected as the boot device—see “To change the boot device”...
Page 118 Troubleshooting and Maintenance Getting Assistance for Your Notebook If you have trouble connecting to another computer in My Network Places • Wait a few minutes, then press F5 to refresh the list of computers on the network. • Click Start, Search to locate the computer. If you cannot connect to a particular computer on the network •...
Page 119: Testing The Hardware
To run the e–Diagtools diagnostic test 1. Restart the notebook: click Start, Turn Off Computer, Restart. 2. When the HP logo appears, press F10 to start the diagnostic test. 3. When the menu appears, press Enter to run e–Diagtools. The first time you run the program, you are prompted to select the language for the program.
Page 120 F3 to exit. 11. Optional: open the Support Ticket. In Windows, click Start, All Programs, Hewlett-Packard, Notebook, HP e–Diagtools, e–Diagtools for Windows. 12. Click View to display the Support Ticket. 13. To add information about your problem, click Comments and type the information, then click OK.
Page 121: Configuring The Notebook
1. Restart the notebook: click Start, Turn Off Computer, Restart. 2. When the HP logo appears, press F2 to enter the BIOS configuration utility. 3. The pointing devices are not active in the BIOS configuration utility, so you will need to use the keyboard to navigate: •...
Page 122 Troubleshooting and Maintenance Configuring the Notebook Startup Menu Setting Description Default Date and Time Sets the date using mm/dd/yyyy format and the time using 24-hour format. Value set takes effect immediately. Boot Device Shows the order of boot devices, with “+” indicating a device 1.
Page 123 Troubleshooting and Maintenance Configuring the Notebook Exit Menu Setting Description Save and Reboot Saves changes, then exits and reboots. Exit (No Save) Discards any changes made since last save, then exits and reboots. Does not affect password, date, or time changes. Default Settings Restores default settings, and remains in Setup.
Page 124: Reinstalling And Updating Software
• On your notebook’s hard drive under C:\hp\Drivers. • On the Recovery CD or DVD under \hp\Drivers. • On the HP Business Support web site (www.hp.com/go/bizsupport). This web site contains the latest updates of software drivers for different operating systems.
Page 125: To Replace Damaged Recovery Cds Or Dvds
Windows XP supports the NTFS file system. To replace damaged Recovery CDs or DVDs If you lose or damage the Recovery CDs or DVDs, call the HP Customer Care Center for information about obtaining replacements. See “To contact HP for support or service” on page 129.
Page 126: To Update The Notebook Bios
Installation utilities and instructions will be provided with the updates. To update Windows drivers From time to time, HP releases updated versions of the drivers for your notebook. These updates are intended to fix any problems that could be encountered in the drivers, and to keep your notebook running smoothly.
Page 127: Hp Support And Service
HP Support and Service Reference Guide...
Page 128: Getting Assistance For Your Notebook
Getting Assistance for Your Notebook To get help from the web HP has several web sites on the Internet dedicated to providing information about HP notebook computers: • HP Instant Support. To get online technical support for your notebook, click Start, Help and Support (or All Programs), HP Instant Support.
Page 129: To Contact Hp For Support Or Service
Getting Assistance for Your Notebook To contact HP for support or service HP Customer Care Centers will assist you free of charge during the term of the warranty (you are responsible for the telephone charges). During the free assistance period, HP will assist with questions on these topics: •...
Page 130 HP Support and Service Getting Assistance for Your Notebook Omnibook Series Notebooks North America Africa/Middle East United States +1 (970) 635-1000 Algeria, Morocco, +212-22404747 Canada +1 (905) 206-4663 and Tunisia (French) Latin America Israel +972 (0) 9-952-4848 Mexico City +52-58-9922...
Page 131: To Receive Repair Service
Can you re-create the problem? To receive repair service If the HP notebook product is not normally sold by HP in the country/region of use, it must be returned for service to a country/region in which it is sold and supported.
Page 132: To Prepare Your Notebook For Shipment
HP Support and Service Getting Assistance for Your Notebook To prepare your notebook for shipment See “To receive repair service,” above, to determine if your notebook must be sent in for service. If so, prepare your notebook for shipment as follows.
Page 133: Hewlett-Packard Limited Warranty Statement
3. HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.
Page 134 7. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
Page 135: Reference Information
Reference Information Reference Guide...
Page 136: Hardware Specifications
Reference Information Hardware Specifications Hardware Specifications Because we are constantly improving our products, the specifications shown below are subject to change. For the latest specifications, see the HP Notebook web site (www.hp.com/notebooks). Physical Attributes Dimensions: 14.1-in models: 318 × 273 mm (12.5 × 10.75 in).
Page 137 Reference Information Hardware Specifications Audio System DirectSound. MIDI (playback) support. 16-bit, full duplex stereo sound through two built-in speakers with integrated acoustic chambers. 1.5 W per channel, 64 voices. Built-in microphone. Polk Audio certified on 15-in models (pavilion). Dedicated mute and volume controls (selected models). DVD/CD player (can play while notebook is on standby, in hibernation, or off).
Page 138 Reference Information Hardware Specifications Major ICs CPU: Intel Mobile Pentium 4 processor. North Bridge: VIA Pro Savage P4N266 South Bridge: VIA VT8233CE Display controller: S3 Savage 4 in North Bridge. Audio controller: VIA/Realtek ALC201 AC97 Codec. CD player controller: O2 OZ-163. LAN: Realtek RTL8100L.
Page 139: Modem Reference Information
Reference Information Modem Reference Information Modem Reference Information You can customize the operation of your notebook’s modem using AT commands and S-registers. You can do this from Phone and Modem Options in Control Panel, from most communications software, or by using terminal mode in your software. See “To change your modem settings”...
Page 140 Reference Information Modem Reference Information Command Function (Ambit) Set low speaker volume Set low speaker volume Set medium speaker volume Set high speaker volume Turn speaker off Turn speaker on during handshaking and turn speaker off while receiving carrier Turn speaker on during handshaking and while receiving carrier Turn speaker off during dialing and receiving carrier and turn speaker on during answering Turn off automode detection Turn on automode detection...
Page 141 Reference Information Modem Reference Information Command Function (Ambit) &K4 Enable XON/XOFF DTE/DCE flow control &K5 Enable transparent XON/ XOFF flow control &K6 Enable both RTS/CTS and XON/XOFF flow control &L0 Report OK &L1 Report OK &M0 Report OK &P0 Set 10 pps pulse dial with 39%/61% make/break &P1 Set 10 pps pulse dial with 33%/67% make/break &Q0...
Page 142 Reference Information Modem Reference Information Command Function (Ambit) +FTM=n Transmit data: 24=V.27ter 2400bps, 48=V.27ter 4800bps, 72=V.29 7200bps, 73=V.17 7200bps long, 74=V.17 7200bps short, 96=V.29 9600bps, 97=V.17 9600bps long, 98=V.17 9600bps short, 121=V.17 12000bps long, 122=V.17 12000bps short, 145=V.17 14400bps long, 146=V.17 14400bps short +FTS=n Stop transmission and wait, n×10 ms +F<cmd>?
Page 143 Reference Information Modem Reference Information Register Function (Ambit) Range/units Default Data compression control 136, 138 Data transmit level 6-15/dBm 10 (country dependent) Fax transmit attenuation level 6-15/dBm 10 (country dependent) Result code messages control Selected Result Codes (Ambit) Code Meaning CONNECT RING NO CARRIER...
Page 144: Safety Information
Sales office. For any power cord with a fused plug, if you have to replace the fuse, be sure to install an approved fuse. Country/Region Rated Voltage and Current HP Part Number Canada 125 Vac (3 A) 8120-6313 Mexico...
Page 145: Ergonomics
• When discarding a battery pack, contact your local waste disposal provider regarding local restrictions on the disposal or recycling of batteries. • To obtain a replacement battery, contact your local dealer or HP sales office. • Do not charge the battery pack if the ambient temperature exceeds 45 °C (113 °F).
Page 146: Laser Safety
• Ensure proper use by reading and following the instructions carefully. • If the unit requires service, contact an authorized HP service center—see “To contact HP for support or service” on page 129. • Do not attempt to make any adjustment of the unit.
Page 147: Exposure To Radio Frequency Radiation
HP therefore believes the internal wireless radio is safe for use by consumers. The level of emitted energy emitted is far less than the electromagnetic energy emitted by wireless devices such as mobile phones.
Page 148: Regulatory Information
Reference Information Regulatory Information Regulatory Information This section presents information that shows how your notebook computer complies with regulations in certain regions. Any modifications to your computer not expressly approved by Hewlett-Packard could void the authority to operate the computer in these regions.
Page 149: Canada
Product name: Laptop Computer Model Number(s): HP OmniBook xt1000 series or HP Pavilion zt1000 series (1000 series means 1xxx numbers where x = 0- complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:...
Page 150 Contact your equipment supplier if it is necessary to use the equipment on a different telephone network. For further product support, contact Hewlett-Packard—see “To contact HP for support or service” on page 129. Die Geräte wurden gemäß Ratsentscheidung 98/482/EC für den Anschluss an eine einzelne Telefonbuchse im europäischen Raum (Public Switched Telephone Network)
Page 151: International
Reference Information Regulatory Information Economica Europea (reti telefoniche pubbliche commutate). La compatibilità della rete dipende dalle impostazioni interne del software. Rivolgersi al fornitore dell’apparecchiatura qualora sia necessario utilizzare quest’ultima su una rete telefonica diversa. Per ulteriore assistenza sul prodotto, contattare Hewlett-Packard. International Products sold internationally by Hewlett-Packard and its authorized dealers meet the specifications listed on the following pages.
Page 152 (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The HP F1454A and F1781A AC/DC adapter used with this product is designed to operate on all power systems, other than IT power systems.
Page 153: Index
BIOS configuration utility wireless network (802.11), 61 e–Diagtools for Windows, 120 using, 38, 121 connectors e-mail black list (modem), 55, 108 notebook, 81 HP Customer Care, 129 blackout periods sending and receiving, 58 modem, 108 encryption, 61 Bluetooth data ergonomics, 20...
Page 154 57 web site, 13 Fax Services, 59 indicator lights, 60 HP Desktop Zoom, 36 faxes, 59 troubleshooting, 106 HP Instant Support, 98, 99 printing, 59 wireless, 61 HP Library, 13 receiving, 59 laser safety, 146 HP Notes, 13 sending, 59...
Page 155 mute button/indicator, 37 removing, 77 registration, 25 mute function, 32, 37 saving power, 51 regulatory information, 148 stopping, 77 reinstalling Windows, 124 tested, 77, 79 repair service network troubleshooting, 112 obtaining, 98, 131, 132 LAN, See LAN PCMCIA cards, 76, 78 shipment, 132 networks phone line...
Page 156 36 status lights hard disk drive, 103 troubleshooting, 99 battery charge, 17, 49 hibernation, 117 CD/DVD drive activity, 18 HP Instant Support, 98 hard drive, 17 information sources, 98 warranty, 131 keyboard, 18 keyboard, 104 web sites power mode, 17...

HP omnibook OBXT1500 Reference Manual

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