HP Elite x2 1011 G1 User Manual
  1. Manuals
  2. Brands
  3. HP Manuals
  4. Laptop
  5. Elite x2 1011 G1
  6. User manual

HP Elite x2 1011 G1 User Manual

Hide thumbs Also See for Elite x2 1011 G1:
Table of Contents

Advertisement

Quick Links

See also: Maintenance and Service Manual
User Guide

Advertisement

Table of Contents
loading

Related Manuals for HP Elite x2 1011 G1

Summary of Contents for HP Elite x2 1011 G1

  • Page 1 User Guide...
  • Page 2 Company under license. Intel and Centrino be bound by the terms of the HP End User Not all features are available in all editions are trademarks of Intel Corporation in the License Agreement (EULA).
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Configuring a wireless router ................21 Protecting your WLAN ..................21 Connecting to a WLAN ..................22 Using HP Mobile Broadband (select models only) ............23 Inserting and removing a SIM ................24 Using GPS (select models only) ..................24 Using Bluetooth wireless devices ..................
  • Page 6 Connecting to a wired network ......................26 Connecting to a local area network (LAN) ................. 27 4 Navigating using the keyboard, touch gestures and pointing devices ............28 Using pointing devices ........................28 Setting pointing device preferences ................... 28 Using the TouchPad and gestures ..................28 Tapping ......................
  • Page 7 DisplayPort (keyboard only) ....................43 Connecting wired displays using MultiStream Transport ........... 44 Discovering and connecting to Miracast-compatible wireless displays (select models only) ........................... 44 6 Power management ............................45 Shutting down (turning off) the computer ................... 45 Setting power options ......................... 46 Using power-saving states ....................
  • Page 8 Using antivirus software ........................67 Using firewall software ........................67 Installing critical security updates ....................... 67 Using HP Client Security ........................68 Using the fingerprint reader (select models only) ................68 Locating the fingerprint reader ................... 68 9 Maintenance ..............................69 Cleaning your computer ........................
  • Page 9 11 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) ........... 75 Using Computer Setup ........................75 Starting Computer Setup ....................75 Navigating and selecting in Computer Setup ..............75 Restoring factory settings in Computer Setup ..............76 Updating the BIOS ......................77 Determining the BIOS version ................
  • Page 10 Appendix C Electrostatic discharge ........................90 Index ................................... 91...

  • Page 11: Welcome

    Welcome After you set up and register the computer, we recommend the following steps: NOTE: Your computer may include a tablet only or a tablet plus keyboard. Computer color, features, and accessories may vary. Refer to the illustrations in this guide that most closely match your computer.

  • Page 12: Finding Information

    Go to http://www.hp.com/go/orderdocuments. *You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited Warranty in the box.
  • Page 13 When you request a printed copy of your warranty, please include your product number, warranty period (found on your service label), name, and postal address. IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to http://www.hp.com/go/ contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.

  • Page 14: Getting To Know Your Computer

    Records video and captures photographs. Some models allow you to video conference and chat online using streaming video. For information on using the webcam, access HP Support Assistant. To access HP Support Assistant, from the Start screen, select the HP Support Assistant app.
  • Page 15 For additional safety information, see the Regulatory, Safety, and Environmental Notices . To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. NOTE: When a device is connected to the jack, the computer speakers are disabled.
  • Page 16 Component Description If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least 15 seconds to turn off the computer. NOTE: For select models, the Intel® Rapid Start Technology feature is enabled at the factory. Rapid Start Technology allows your computer to resume quickly from inactivity.

  • Page 17: Display

    Records video and captures photographs. Some models allow you to video conference and chat online using streaming video. For information on using the webcam, access HP Support Assistant. To access HP Support Assistant, from the Start screen, select the HP Support Assistant app.
  • Page 18 Component Description Environmental Notices that applies to your country or region. To access the user guides, select Start > Help and Support > User Guides. Chapter 2 Getting to know your computer...

  • Page 19: Keyboard

    keyboard Component Description Alignment posts (2) Align and attach the tablet to the keyboard. Docking connector Connects the tablet to the keyboard. CAUTION: To prevent damage to the docking connector, do not touch the connector when the tablet is detached from the keyboard.

  • Page 20: Touchpad

    TouchPad Component Description TouchPad zone Reads your finger gestures to move the pointer or activate items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. For more information, see Edge swipes (select models only) on page Left TouchPad button Functions like the left button on an external mouse.

  • Page 21: Lights

    Lights Component Description Caps lock light On: Caps lock is on, which switches the keys to all ● capital letters. TouchPad light On: The TouchPad is off. ● Off: The TouchPad is on. ● Mute light Amber: Computer sound is off. ●...

  • Page 22: Keys

    Keys Component Description Displays system information when pressed in combination with the key. Function keys Execute frequently used system functions when pressed in combination with the key. NOTE: Function keys do not display or function from the on-screen tablet keyboard. num lock Turns the embedded numeric keypad on and off when pressed in combination with the...

  • Page 23: Right

    Right Component Description Internal microphone Records sound. Power button When the computer is off, press the button to turn on ● the computer. When the computer is on, press the button briefly to ● initiate Sleep. When the computer is in the Sleep state, press the ●...
  • Page 24 Component Description SIM Card slot (select models only) A slot for a SIM card. NOTE: This feature is available on select models only. SIM/SD card eject release access A pinhole for use in ejecting the door covering the SIM and SD card slots.

  • Page 25: Left

    For additional safety information, see the Regulatory, Safety, and Environmental Notices . To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. NOTE: When a device is connected to the jack, the computer speakers are disabled.

  • Page 26: Releasing The Tablet From The Keyboard

    Releasing the tablet from the keyboard To release the tablet from the keyboard, follow these steps: CAUTION: To prevent damage to the docking connector, do not touch the connector when the tablet is detached from the keyboard. Press the release latch on the keyboard (1). Lift and remove the tablet (2).

  • Page 27: Changing Your Tablet's Settings

    Changing your tablet’s settings You can change view and screen brightness. Changing your tablet’s view Your tablet’s orientation, or view, changes automatically from landscape to portrait view, or from portrait to landscape view. To change the view of your tablet from landscape view to portrait view: Hold the tablet vertically, and then turn it 90 degrees to the right (in a clockwise direction).

  • Page 28: Connecting To A Network

    10 meters (approximately 33 feet) of each other. For more information about wireless technology, see the information and website links provided in HP Support Assistant. To access HP Support Assistant, from the Start screen, select the HP Support Assistant app.

  • Page 29: Using The Wireless Button

    From the Start screen, type control panel, and then select Control Panel. Select Network and Internet, and then select Network and Sharing Center. For more information, access HP Support Assistant. To access HP Support Assistant, from the Start screen, select the HP Support Assistant app.

  • Page 30: Using An Internet Service Provider

    Using an Internet service provider When you are setting up Internet access in your home, you must establish an account with an Internet service provider (ISP). To purchase Internet service and a modem, contact a local ISP. The ISP will help set up the modem, install a network cable to connect your wireless computer to the modem, and test the Internet service.

  • Page 31: Setting Up A Wlan

    ● Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over the network. For more information, access HP Support Assistant. To access HP Support Assistant, from the Start screen, select the HP Support Assistant app. Connecting to a wireless network...

  • Page 32: Connecting To A Wlan

    Connecting to a WLAN To connect to the WLAN, follow these steps: Be sure that the WLAN device is on. If the device is on, the wireless light is on. If the wireless light is off, press the wireless button. NOTE: On some models, the wireless light is amber when all wireless devices are off.

  • Page 33: Using Hp Mobile Broadband (Select Models Only)

    HP Mobile Broadband enables your computer to use WWANs to access the Internet from more places and over larger areas than it can by using WLANs. Using HP Mobile Broadband requires a mobile network operator ), which in most cases is a cellular phone network service provider (called a network operator.

  • Page 34: Inserting And Removing A Sim

    Your computer may be equipped with a Global Positioning System (GPS) device. GPS satellites deliver location, speed, and direction information to GPS-equipped systems. For more information, see the HP GPS and Location software Help. Chapter 3 Connecting to a network...

  • Page 35: Using Bluetooth Wireless Devices

    Bluetooth software Help. Using the Wireless Dock (WiDock) The HP Wireless Dock (WiDock) allows the computer to connect via its WiGig connection to devices that are attached to the dock, such as keyboards, monitors and other displays, and wired network connections.

  • Page 36: Connecting To A Wired Network

    Connecting to a wired network There are 2 kinds of wired connections: local area network (LAN) and modem connection. A LAN connection uses a network cable and is much faster than a modem, which uses a telephone cable. Both cables are sold separately. WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem cable or telephone cable into an RJ-45 (network) jack.

  • Page 37: Connecting To A Local Area Network (Lan)

    Connecting to a local area network (LAN) Use a LAN connection if you want to connect the computer directly to a router in your home (instead of working wirelessly), or if you want to connect to an existing network at your office. Connecting to a LAN requires an 8-pin, RJ-45 network cable and USB-to-RJ45 adapter.

  • Page 38: Navigating Using The Keyboard, Touch Gestures And Pointing Devices

    Navigating using the keyboard, touch gestures and pointing devices Your computer allows navigation using touch gestures, the digitizer pen (select models only), or the keyboard and mouse. Touch gestures can be used on your computer TouchPad or on the touch screen.

  • Page 39: Tapping

    Tapping To make an on-screen selection, use the Tap function on the TouchPad. Tap one finger on the TouchPad zone to make a selection. Double-tap an item to open it. ● Using pointing devices...

  • Page 40: Scrolling

    Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or ● right. Chapter 4 Navigating using the keyboard, touch gestures and pointing devices...

  • Page 41: 2-Finger Pinch Zoom

    2-finger pinch zoom 2-finger pinch zoom allows you to zoom out or in on images or text. Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers ● apart. Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers ●...

  • Page 42: 2-Finger Click

    2-finger click 2-finger click allows you to make menu selections for an object on the screen. NOTE: Using 2-finger click is the same action as using right-click with the mouse. Place two fingers on the TouchPad zone and press to open the options menu for the selected ●...

  • Page 43: Flicking (Select Models Only)

    Flicking (select models only) Flicking allows you to navigate through screens or quickly scroll through documents. Place three fingers on the TouchPad zone and flick your fingers in a light, quick motion up, ● down, left or right. Using pointing devices...

  • Page 44: Edge Swipes (Select Models Only)

    Edge swipes (select models only) Edge swipes allow you to access toolbars on your computer for tasks such as changing settings and finding or using apps. Right-edge swipe The right-edge swipe reveals the charms, which let you search, share, start apps, access devices, or change settings.

  • Page 45: Left-Edge Swipe

    Left-edge swipe The left-edge swipe accesses your recently opened apps so that you can switch between them quickly. Swipe your finger gently from the left edge of the TouchPad to switch between recently opened apps. Swipe from the left edge of the TouchPad to switch between apps. ●...

  • Page 46: Using Touch Screen Gestures

    Using touch screen gestures A touch screen computer allows you to control items on the screen directly with your fingers. TIP: On touch screen computers, you can perform the gestures on the screen or on the TouchPad. You can also perform on-screen actions with the keyboard and mouse. Setting touch screen preferences Mode Steps...

  • Page 47: Holding The Pen

    Holding the pen Hold the pen as if you were writing with a standard pen or pencil. Storing the pen To store the pen when you are not using it, insert the pen, tip first, into the pen holder on the computer.

  • Page 48: Turning The Embedded Numeric Keypad On And Off

    Turning the embedded numeric keypad on and off Press fn+num lock to turn on the embedded numeric keypad. Press fn+num lock again to turn off the keypad. NOTE: The embedded numeric keypad is turned off while an external keyboard or numeric keypad is connected to the computer.

  • Page 49: Switching Key Functions On The Embedded Numeric Keypad

    Switching key functions on the embedded numeric keypad You can temporarily alternate the functions of keys on the embedded numeric keypad between their standard keyboard functions and their keypad functions: To use the navigational function of a keypad key while the keypad is off, press and hold the ●...

  • Page 50: Multimedia

    Multimedia Your computer may include the following: Integrated speaker(s) ● Integrated microphone(s) ● Integrated webcam ● Preinstalled multimedia software ● Multimedia buttons or keys ● Using the media activity controls Depending on your computer model, you may have the following media activity controls that allow you to play, pause, fast forward, or rewind a media file: Media buttons ●...

  • Page 51: Adjusting The Volume

    For additional safety information, see the Environmental Notices . To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. NOTE: Volume can also be controlled through the operating system and some programs.

  • Page 52: Webcam

    Taking still photos ● Video Your HP computer is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on your computer without needing to connect to a network.

  • Page 53: Displayport (Keyboard Only)

    DisplayPort (keyboard only) The DisplayPort connects the computer to an optional video or audio device, such as a high-definition television, or to any compatible digital or audio component. The DisplayPort delivers higher performance than the VGA external monitor port and improves digital connectivity. NOTE: To transmit video and/or audio signals through the DisplayPort, you need a DisplayPort cable (purchased separately).

  • Page 54: Connecting Wired Displays Using Multistream Transport

    Point to the upper-right or lower-right corner of the Start screen to display the charms, click ▲ Devices, click Project, and then follow the on-screen instructions. – or – On select computer models, from the Start screen, click the HP Quick Access to Miracast icon, and then follow the on-screen instructions. Chapter 5 Multimedia...

  • Page 55: Power Management

    Power management power button is used NOTE: A computer may have a power button or a power switch. The term throughout this guide to mean both types of power controls. Shutting down (turning off) the computer CAUTION: Unsaved information is lost when the computer shuts down. The shutdown command closes all open programs, including the operating system, and then turns off the display and computer.

  • Page 56: Setting Power Options

    Setting power options Using power-saving states Sleep is enabled at the factory. When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory. CAUTION: To reduce the risk of possible audio and video degradation, loss of audio or video playback functionality, or loss of information, do not initiate Sleep while reading from or writing to a disc or an external memory card.

  • Page 57: Enabling And Exiting User-Initiated Hibernation

    Enabling and exiting user-initiated Hibernation You can enable user-initiated Hibernation and change other power settings and timeouts using Power Options: From the Start screen, type power options, and then select Power Options. In the left pane, click Choose what the power button does. Click Change Settings that are currently unavailable.

  • Page 58: Using Battery Power

    Finding additional battery information HP Support Assistant provides the tools and information about the battery. To access battery information, select the HP Support Assistant app on the Start screen, and then select Battery and performance. Battery Check tool to test battery performance ●...

  • Page 59: Using Battery Check

    Using Battery Check HP Support Assistant provides information on the status of the battery installed in the computer. To run Battery Check: Connect the AC adapter to the computer. NOTE: The computer must be connected to external power for Battery Check to work properly.

  • Page 60: Resolving A Low Battery Level

    Do not charge the computer battery while you are onboard aircraft. WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. Setup Instructions poster provided in NOTE: For information on connecting to AC power, see the the computer box.

  • Page 61: Testing An Ac Adapter

    When you disconnect external AC power, the following events occur: The computer switches to battery power. ● The display brightness is automatically decreased to save battery life. ● Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power: The computer does not turn on.

  • Page 62: External Cards And Devices

    External cards and devices Using memory card readers Optional memory cards provide secure data storage and convenient data sharing. These cards are often used with digital media–equipped cameras and PDAs as well as with other computers. To determine the memory card formats that are supported on your computer, see Getting to know your computer on page Inserting a memory card...

  • Page 63: Removing A Memory Card

    Removing a memory card CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following procedure to safely remove the memory card. Save your information and close all programs associated with the memory card. Click the remove hardware icon on the Windows desktop in the notification area, at the far right of the taskbar.

  • Page 64: Using Smart Cards (Keyboard Only)

    A PIN is needed to gain access to the contents of the microchip. For more information about smart card security features, access HP Support Assistant. To access HP Support Assistant on the Start screen, select the HP Support Assistant app.

  • Page 65: Inserting A Smart Card

    Inserting a smart card Hold the card label-side up, and gently slide the card into the smart card reader until the card is seated. Follow the on-screen instructions for logging on to the computer using the smart card PIN. Removing a smart card Grasp the edge of the smart card, and then pull it out of the smart card reader.

  • Page 66: Using A Usb Device

    Using a USB device Universal Serial Bus (USB) is a hardware interface that can be used to connect an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub. Some USB devices may require additional support software, which is usually included with the device.

  • Page 67: Connecting A Usb Device

    Connecting a USB device CAUTION: To reduce the risk of damage to a USB connector, use minimal force to connect the device. Connect the USB cable for the device to the USB port. ▲ NOTE: The following illustration may look slightly different than your computer. You will hear a sound when the device has been detected.

  • Page 68: Using Optional External Drives

    Removable external drives expand your options for storing and accessing information. A USB drive can be added by connecting the drive to a USB port to the computer. NOTE: HP external USB optical drives should be connected to the powered USB port to the computer. USB drives include the following types: 1.44-megabyte diskette drive...

  • Page 69: Security

    Computer risk Security feature Unauthorized use of the computer HP Client Security, in combination with a password, smart card, contactless card, registered fingerprints, or other authentication credential Unauthorized access to Computer Setup (f10) BIOS administrator password in Computer Setup*...

  • Page 70: Using Passwords

    Protects access to a Windows user account. *For information about setting a Windows administrator password or a Windows user password from the Start screen, access HP Support Assistant. To access HP Support Assistant, from the Start screen, select the HP Support Assistant app. Chapter 8 Security...

  • Page 71: Setting Passwords In Computer Setup

    Setting passwords in Computer Setup Password Function BIOS administrator password* Protects access to Computer Setup. NOTE: If features have been enabled to prevent removing the BIOS administrator password, you may not be able to remove it until those features have been disabled. DriveLock master password* Protects access to the internal hard drive that is protected by DriveLock.

  • Page 72: Entering A Bios Administrator Password

    Use a pointing device, arrow keys, or the touch screen to select Security > Change Password, and then press enter. When prompted, type your current password. When prompted, type your new password again to confirm. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions.

  • Page 73: Setting A Drivelock Password

    NOTE: A BIOS Administrator password must be set before you can access the DriveLock features. To apply DriveLock protection to an internal hard drive, a user password and a master password must be set in Computer Setup. Note the following considerations about using DriveLock protection: After DriveLock protection is applied to a hard drive, the hard drive can be accessed only by ●...

  • Page 74: Entering A Drivelock Password

    Entering a DriveLock password Be sure that the hard drive is inserted into the computer (not into an optional docking device or external MultiBay). At the DriveLock Password prompt, type your user or master password (using the same kind of keys you used to set the password), and then follow the on-screen instructions.

  • Page 75: Using Computer Setup Automatic Drivelock

    Use a pointing device, arrow keys, or the touch screen to select Set DriveLock Password, and then follow the on-screen instructions. Use a pointing device, arrow keys, or the touch screen to select an internal hard drive, and then follow the on-screen instructions. Use a pointing device, arrow keys, or the touch screen to select Disable protection.
  • Page 76 Turn on or restart the computer, and then press or hold down the volume button while the “Hold the Volume Down button to enter the BIOS Startup Menu” message is displayed at the bottom of the screen. Press or tap to enter Computer Setup.

  • Page 77: Using Antivirus Software

    Windows Defender is preinstalled on your computer. It is strongly recommended that you continue to use an antivirus program in order to fully protect your computer. For more information about computer viruses, access HP Support Assistant. To access HP Support Assistant, from the Start screen, select the HP Support Assistant app.

  • Page 78: Using Hp Client Security

    HP Client Security software is preinstalled on computer models. This software can be accessed through the HP Client Security tile on the Start screen, the HP Client Security icon in the notification area at the far right of the taskbar, or Windows Control Panel. It provides security features that help protect against unauthorized access to the computer, networks, and critical data.

  • Page 79: Maintenance

    Maintenance Cleaning your computer Use the following products to safely clean your computer: Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (for example, ● disposable wipes, which come in a variety of brands). Alcohol-free glass-cleaning fluid ● Water with mild soap solution ●...

  • Page 80: Cleaning The Touchpad, Keyboard, Or Mouse

    SoftPaq Download Manager. To download SoftPaqs: From the Start screen, type s. In the search box, type softpaq, and then select HP SoftPaq ▲ Download Manager. Follow the instructions to download SoftPaqs.

  • Page 81: 10 Backup And Recovery

    For detailed instructions on various backup and restore options, perform a search for these topics in Windows Help and Support. In case of system instability, HP recommends that you print the recovery procedures and save them for later use. NOTE: Windows includes the User Account Control feature to improve the security of your computer.

  • Page 82: Using The Windows Recovery Tools

    Using the Windows recovery tools To recover information you previously backed up, see Windows Help and Support for steps on restoring files and folders. To recover your information using Automatic Repair, follow these steps: CAUTION: Some Startup Repair options will completely erase and reformat the hard drive. All files you have created and any software installed on the computer are permanently removed.

  • Page 83: Using F11 Recovery Tools

    Worldwide Telephone Numbers To order a Windows operating system DVD, contact support. See the booklet included with the computer. You can also find contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions.

  • Page 84: Using Windows Refresh Or Windows Reset

    For more information on these features, see Windows Help and Support. Using HP Software Setup HP Software Setup can be used to reinstall drivers or select software that has been corrupted or deleted from the system. From the Start screen, type HP Software Setup.

  • Page 85: Computer Setup (Bios), Multiboot, And Hp Pc Hardware Diagnostics (Uefi)

    11 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer).

  • Page 86: Restoring Factory Settings In Computer Setup

    Select Main > Save Changes and Exit, and then follow the on-screen instructions. Your changes go into effect when the computer restarts. NOTE: Your password settings and security settings are not changed when you restore the factory settings. Chapter 11 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI)

  • Page 87: Updating The Bios

    Do not shut down the computer or initiate Sleep. Do not insert, remove, connect, or disconnect any device, cable, or cord. From the Start screen, type support, and then select the HP Support Assistant app. Click Updates and tune-ups, and then click Check for HP updates now.

  • Page 88: Synchronizing The Tablet And Keyboard

    Or, you can use MultiBoot Express to set the computer to prompt you for a boot location each time the computer turns on or restarts. Chapter 11 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI)

  • Page 89: Choosing Multiboot Preferences

    Choosing MultiBoot preferences You can use MultiBoot in the following ways: To set a new boot order that the computer uses each time it is turned on, by changing the boot ● order in Computer Setup. To dynamically choose the boot device, by pressing or the volume down button while the ●...

  • Page 90: Dynamically Choosing A Boot Device Using The F9 Prompt

    The computer will not start until you select a boot device and press enter. To allow the computer to start according to the current MultiBoot settings, wait for the allotted ● time to expire. Chapter 11 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI)

  • Page 91: Using Hp Pc Hardware Diagnostics (Uefi)

    Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.
  • Page 92 Click Download, and then select Run. Chapter 11 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI)

  • Page 93: 12 Support

    12 Support Contacting support If the information provided in this user guide or HP Support Assistant does not address your questions, you can contact support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. Here you can: Chat online with an HP technician.

  • Page 94: Labels

    Digital Product Key electronically installed. NOTE: This Digital Product Key is automatically recognized and activated by Microsoft Operating Systems on a reinstall of the Windows 8 or Windows 8.1 operating system with HP- approved recovery methods. Regulatory label(s)—Provide(s) regulatory information about the computer.

  • Page 95: 13 Specifications

    DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications.

  • Page 96: Appendix A Traveling With The Computer

    If you are shipping the computer or a drive, use suitable protective packaging and label the ● package “FRAGILE.” If the computer has a wireless device or an HP Mobile Broadband Module installed, such as an ● 802.11b/g device, a Global System for Mobile Communications (GSM) device, or a General Packet Radio Service (GPRS) device, the use of these devices may be restricted in some environments.

  • Page 97: Appendix B Troubleshooting

    NOTE: Use only the AC adapter provided with the computer or one approved by HP for this computer. If the computer is plugged into an external power source other than an AC outlet, plug the ●...

  • Page 98: The Computer Screen Is Blank

    The computer screen is blank If the screen is blank but you have not turned off the computer, one or more of these settings may be the cause: The computer may be in the Sleep state. To exit Sleep, briefly press the power button. Sleep is ●...

  • Page 99: An External Device Is Not Working

    An external device is not working Follow these suggestions if an external device does not function as expected: Turn on the device according to the manufacturer's instructions. ● Be sure that all device connections are secure. ● Be sure that the device is receiving electrical power. ●...

  • Page 100: Electrostatic Discharge

    Before handling components, discharge static electricity by touching an unpainted metal surface ● of the component. If you remove a component, place it in an electrostatic-safe container. ● If you need more information about static electricity or assistance with component removal or installation, contact HP support. Appendix C Electrostatic discharge...
  • Page 101 DriveLock password hot keys, media 40 battery power 48 changing 64 HP Client Security BIOS description 62 HP Mobile Broadband, disabled determining version 77 entering 64 downloading an update 77 removing 64 HP PC Hardware Diagnostics updating 77 setting 63...
  • Page 102 removing 53 jacks supported formats 52 readable media 46 audio-in (microphone) 5, 15 memory card reader, identifying recovery 74 audio-out (headphone) 5, 15 5, 13 recovery partition 73 Java Card memory card, identifying 5, 13 refresh 74 defined 54 microphone (audio-in) jack, regulatory information inserting 55 identifying 5, 15...
  • Page 103 TouchPad Windows operating system DVD buttons 10 using 28 wireless antennas, identifying 7 TouchPad gestures wireless button 18 2-finger pinch zoom 31 wireless certification label 84 rotating 32 wireless controls scrolling 30 button 18 TouchPad light, identifying 11 operating system 18 TouchPad zone wireless light 11, 18 identifying 10...

Table of Contents