Ricoh D5500 Operating Instructions Manual
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Ricoh D5500 Operating Instructions Manual

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Operating Instructions
For safe and correct use, be sure to read the Safety Information in Read This First before using the machine.

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Summary of Contents for Ricoh D5500

  • Page 1 Operating Instructions For safe and correct use, be sure to read the Safety Information in Read This First before using the machine.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS Introduction.................................6 How to Read This Manual..........................7 Symbols................................7 Disclaimer................................7 Notes................................7 Names of Major Options...........................8 Terminology................................9 1. Machine Overview Things You Can Do with This Machine......................11 Use a Whiteboard Viewing the Screen......................14 Icons Displayed on the Machine........................16 Operating the Screen............................19 Inserting a USB Flash Memory Device......................20 2.
  • Page 4 Linking with RICOH e-Sharing Box......................55 3. Connecting Devices Devices That Can Be Connected to the Machine..................57 Connecting a Computer or Tablet to the Machine..................60 Connecting a Video Conferencing Device to the Machine................62 Sharing the Whiteboard Screen in a Video Conference................64 Using a Projector to Project a Screen......................66...
  • Page 5 Icons on the Desktop..........................104 Opening General Settings..........................105 General Settings Icons..........................105 Opening Administrator Settings........................106 Administrator Settings..........................107 Adjusting Touch Sensor Positions.........................111 Adjusting the Touch Sensor Sensitivity......................112 Configuring Network Settings........................113 Setting the Date and Time..........................115 Configuring Region and Language Settings....................116 Adding or Deleting Your Remote License....................117 Adding Your Remote License........................117 Deleting a Remote License........................118 Configuring SMTP Server Settings.......................119...
  • Page 6 Changing the Security Settings........................140 Changing the Print Settings...........................142 Backing Up and Restoring Settings......................143 Performing a Configuration Settings Backup..................143 Restoring Configuration Settings......................144 Restoring the Factory Default Settings......................145 8. Troubleshooting If a Message is Displayed during Operation....................147 If an Error Message is Displayed during Startup..................147 Message Related to Sensor Adjustment....................148 Error Messages Related to Drawing/Editing/Erasing Strokes.............148 Error Messages Related to Whiteboard Sharing...................148...
  • Page 7 Uninstalling Remote Viewer from the Computer..................180 Changing the Display Magnification of Remote Viewer................180 Configuring the Remote Viewer Settings....................181 Creating a Remote Contact List........................182 Maintenance..............................184 Replacing the Pen Nib..........................184 Replacing the Pen Bottom.........................185 Cleaning the Display..........................186 Adjusting the Display.............................188 Adjusting the Image Quality of the Display.....................188 Adjusting the sound settings........................189 Adjusting the Position or Size of a Subwindow..................190 Changing the Menu Settings........................192...

  • Page 8: Introduction

    Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference.

  • Page 9: How To Read This Manual

    How to Read This Manual Symbols This manual uses the following symbols: Indicates points to pay attention to when using the machine. Indicates supplementary explanations of the machine’s functions, and instructions on resolving user errors. Indicates the names of keys on the machine's display or control panels. Indicates instructions in book form.

  • Page 10: Names Of Major Options

    This section shows the names of major options and how they are referred to as in the manual. Option names Names used in this manual RICOH Interactive Whiteboard Pen Type 1 RICOH Interactive Whiteboard Remote License Remote License Type 1...

  • Page 11: Terminology

    Terminology This section explains the terms used in this manual. Stroke A line drawn with a pen. Captured page A page captured to the machine.

  • Page 13: Machine Overview

    1. Machine Overview This chapter provides an overview of Interactive Whiteboard D5500 and RICOH Interactive Whiteboard D5510. It also explains how to view the screen. Things You Can Do with This Machine You can use the machine in a variety of ways to fit your needs.
  • Page 14 (RICOH UCS screen sharing). You also can use a projector to project the screen of the machine. See page 62 "Connecting a Video Conferencing Device to the Machine".
  • Page 15 See page 82 "Using IWB Remote Desktop Software to Perform Operations on a Computer Screen". DAB009 Link with RICOH e-Sharing Box to display or save files You can import files saved to RICOH e-Sharing Box and display them on this machine. To display and...

  • Page 16: Use A Whiteboard Viewing The Screen

    1. Machine Overview Use a Whiteboard Viewing the Screen DHG013 1. Information display area This area displays the following information: • Date and time This area displays the current date and time. The date and time can be changed in Administrator Settings. For details about how to change the date and time, see page 115 "Setting the Date and Time".
  • Page 17 Use a Whiteboard Viewing the Screen 3. Page operation panel The icons and thumbnails in this area are used to switch and edit pages. For details about the icons displayed, see page 16 "Icons Displayed on the Machine". While an externally input image is being displayed, the Page operation panel will disappear automatically if no operations are performed for 10 seconds.

  • Page 18: Icons Displayed On The Machine

    1. Machine Overview Icons Displayed on the Machine Main operation panel Icon Description Reference • Used to host a remote whiteboard See page 87 "Opening a session. Remote Whiteboard Session". • Used to participate in the hosted See page 92 "Participating in Share remote whiteboard session.
  • Page 19 E-mail". • Used to enter a connecting code. See page 53 "Printing". See page 55 "Linking with RICOH e-Sharing Box" Used to put the machine into standby mode. See page 41 "Saving Pages You can temporarily save the page when Temporarily".
  • Page 20 1. Machine Overview Page operation panel DHG014 1. Captured the page operations icon Appears when a page in the page list is selected. If no operations are performed for three seconds, the icon will disappear automatically. The following icons are included: 2.

  • Page 21: Operating The Screen

    Operating the Screen Operating the Screen Use the pen dedicated for this machine to operate the screen. You can also use some of the functions with your fingers. When selecting an icon or a button, touch the item you want to select quickly with the pen nib. When booting a desktop icon, touch the same location twice quickly with the pen nib.

  • Page 22: Inserting A Usb Flash Memory Device

    • If a USB flash memory device is being accessed, do not disconnect it. Doing so can damage the USB flash memory device and corrupt its data. Align the USB flash memory device in the correct direction, and then push it straight into the USB port. Interactive Whiteboard D5500 DHG561 RICOH Interactive Whiteboard D5510 DHG552...

  • Page 23: Using A Whiteboard

    2. Using a Whiteboard This chapter explains the basic operations such as writing text or drawing figures on the display, operations of pages, and how to save and print pages displayed on the screen. Basic Operations • To stop the machine, press and immediately release the power button on the front of the display. If the machine is shut down by performing one of the following actions, the machine might be damaged: •...
  • Page 24 2. Using a Whiteboard DHG015 1. Line colors Selects the color of drawn lines. 2. Line colors (semi-transparent) Selects the color of drawn lines from the semi-transparent colors. 3. Thickness of the line Selects the thickness of the drawn lines. 4.
  • Page 25 Basic Operations • 3,000 total strokes, fair copy entry text, figures, and stamps can be drawn on a single page. The maximum number of each item that can be entered on a single page is as follows: • 3,000 strokes •...
  • Page 26 2. Using a Whiteboard DHG575 • Japanese or Chinese characters are recognized and converted into text for each single character. Alphanumeric entries are recognized for each single word. • If a hand-written Japanese or Chinese character is not recognized correctly, touch and hold the character until the list of candidates appears.

  • Page 27: Deleting Strokes

    Basic Operations Select the color and type of the figure or stamp you want to use. Touch to switch to a different figure or stamp list pages. Touch the screen in the position you want. The selected figure or stamp is drawn in the position you touched with the pen nib.

  • Page 28: Deleting Individual Strokes

    2. Using a Whiteboard Move the pen over the stroke. DAB030 Only the portions of the stroke touched by the pen nib are deleted. The thickness of the deleted portions is equal to the one selected by , the Pen icon. •...
  • Page 29 Basic Operations Deleting using the pen nib Touch , the Select and Delete icon, and then touch , the Eraser icon. DHG317 Move the pen nib across a stroke to erase it. CUE192...
  • Page 30 2. Using a Whiteboard Selecting and deleting multiple strokes Touch , the Select and Delete icon, and then touch , the Select icon. DHG318 Circle a stroke with the pen nib to select the stroke. DAB031 Touch anywhere in the selected area with the pen bottom. DAB032...

  • Page 31: Enlarging, Reducing, Or Moving The Strokes

    Basic Operations Deleting all strokes You can erase all strokes on the screen. Touch , the Select and Delete icon. Touch [Erase All]. Touch [Delete]. Enlarging, Reducing, or Moving the Strokes You can enlarge, reduce, or move the written text or drawn figures after selecting it. Selecting a stroke Touch , the Select and Delete icon, and then touch...

  • Page 32: Changing The Display Magnification / Moving The Display Area

    2. Using a Whiteboard Enlarging or reducing strokes Place the pen nib on the corner or the center of a side, and then drag the pen nib so that the stroke can be enlarged or reduced to the size you want. CUE064 Moving strokes Drag the selected stroke to the area where you want to place the stroke.
  • Page 33 Basic Operations DHG019 Changing the display magnification Touch the screen with two fingers and spread or pinch them together. CUE150 • When you spread your fingers apart, the screen is enlarged, centering on where you originally touched. • When you pinch your fingers together, the screen is reduced, centering on where you originally touched.
  • Page 34 2. Using a Whiteboard CUE151 The display area moves with the movement of your fingers. Changing the display magnification with the pen Select , the Loupe icon, to change the display magnification, or to move a displayed area. The enlarged display area can be moved. Touch , the Loupe icon.

  • Page 35: Undoing Operations

    Basic Operations To move the display area, touch and press down on the display area with the pen nib. While pressing down with the pen, drag it across the area. 600% 500% 400% 600% 500% 400% 300% 200% 100% 300% 200% 100% 600%...

  • Page 36: Using Markers

    2. Using a Whiteboard Using Markers A marker is a semi-transparent, thick line drawn with your finger. The drawn marker automatically disappears a few seconds after it is drawn. A marker is useful when indicating an important portion of written text, drawn figures, or a displayed image to which you want to draw attention.

  • Page 37: Operating A Page

    Operating a Page Operating a Page This section explains the operation of a page such as adding or deleting a page. Adding a Page Adding a new page On the page list, touch the thumbnail of the page that is right before the location where you want to add a page.

  • Page 38: Deleting A Page

    2. Using a Whiteboard A new blank page is created at the end of the captured pages list. The added page appears on the screen. Copying a page On the page list, touch the thumbnail of the page that you want to copy. The captured page operation panel appears.

  • Page 39: Turning Pages

    Operating a Page Touch , the Page Delete icon. DHG026 Touch [Delete]. The displayed page is deleted. The preceding page appears. If the deleted page is the top page, the next page appears. Turning Pages You can turn the pages using your fingers. Touch the screen with two fingers, and while maintaining the same distance between them, move them to the left or right side of the page.

  • Page 40: Operating A File

    • USB flash memory device • Temporary save folder on the machine When using RICOH e-Sharing Box, you can also save the pages to RICOH e-Sharing Box. All the existing pages are saved as a single PDF file. You can load saved pages, edit or add strokes, figures, and text, or add strokes on the pages. For details about how to import saved files, see page 42 "Importing a File".
  • Page 41 Operating a File Touch [Save File]. DHG327 Specify the folder in which you want to save a file on the displayed screen. folder1 \\host01\appdata folder2 \\host01\appdata\office DHG332 • Select “USB Memory” to save the pages in the USB flash memory device attached to the machine.
  • Page 42 2. Using a Whiteboard • When you save a file in a USB flash memory device or shared folder, a sub directory up to 10 layers deep can be specified. • When you touch the , the Move Up One Folder icon, you can move to the folder one level above.

  • Page 43: Saving Pages Temporarily

    Operating a File Item Specifications File name (when not iwb-date-time.pdf changing the file • The name of a file saved on January 23, 2014, at 4:56:07 is name) "iwb-20140123-045607.pdf". • If a file of the same name already exists, a suffix number between "-001"...

  • Page 44: Importing A File

    2. Using a Whiteboard The meeting code is used to do the following: • Import a temporarily saved file and resume from the last item of information you wrote • Download a temporarily saved file from the Web page Touch [Temporarily Save]. Temporary saved files can be stored for up to 30 days.
  • Page 45 Operating a File • Microsoft PowerPoint 2000 • Microsoft PowerPoint 97 When importing a file from a USB flash memory device, insert a USB flash memory device into one of the USB ports located on the side of the display. Insert only one USB flash memory device.
  • Page 46 2. Using a Whiteboard Select the file that you want to import to the machine. folder1 \\host01\appdata folder2 \\host01\appdata\office DHG333 • Select “USB Memory” to display the files stored in the USB flash memory device that is attached to the machine. •...

  • Page 47: Importing A Temporarily Saved File

    Operating a File • If the contents or properties of a PDF file that was stored by the machine have been modified, the contained strokes, figures, and fair copy entry text may not be edited. • Each page of a PowerPoint file is imported as an image. As a result, any videos or links on the pages of the PowerPoint file are also converted and incorporated into the images.
  • Page 48 2. Using a Whiteboard Touch [Import File]. DHG328 Touch "Temporary Save Folder". folder1 \\host01\appdata folder2 \\host01\appdata\office DHG334...
  • Page 49 Operating a File Enter the meeting code. Touch [OK]. The saved files which correspond to the entered meeting code are listed. Select the file you want to import. Touch [Import]. The imported pages are added in sequence to the end of the page list. When the PDF file has finished importing, the first page of the file is displayed.

  • Page 50: Sending Pages By E-Mail

    2. Using a Whiteboard Enter the meeting code. Touch [OK]. The saved files which correspond to the entered meeting code are listed. Select the file you want to import. Touch [Import]. The imported pages are added in sequence to the end of the page list. When the PDF file has finished importing, the first page of the file is displayed.
  • Page 51 Operating a File Touch , [Email Sending]. DHG331 To change the file name of the PDF file to be attached to an email, specify a password to the PDF file, or prohibit editing of the PDF file, touch [Option Settings for Saved File]. •...
  • Page 52 2. Using a Whiteboard You must specify the [Permissions Password] to select the [Prohibit editing] checkbox. • To use the Mail to Print function, select the [Convert to Mail To Print format] checkbox. When the Mail to Print function is used, a password cannot be specified to a PDF, and editing of a PDF file cannot be prohibited.

  • Page 53: Specifying Destinations

    Operating a File • To use this function, configure the necessary SMTP Server Settings in Administrator Settings to allow a file to be sent in parts. For details about how to configure the settings, see page 119 "Configuring SMTP Server Settings". •...
  • Page 54 2. Using a Whiteboard name1 name1@mail name1 name4 name4@mail name4 name5 name5@mail name5 name1 name1@mail DHG335 The selected e-mail address is added to the "Destination Email Address" list. When you delete the selected e-mail address, touch the e-mail address you want to delete on the list.

  • Page 55: Printing

    Operating a File test testmail@com test testmail@com name1 name1@mail DHG336 Touch [Enter]. A confirmation message about adding the e-mail address to the history appears. Touch [OK]. The name and e-mail address of the destination is added to the "Destination Email Address" list. When you delete the entered e-mail address, touch the e-mail address you want to delete on the list.
  • Page 56 • Use a printing device that supports Universal Print Driver. For details about models that support Universal Print Driver, see the driver download page on the Ricoh home page. • You can print pages by sending them to a multifunction printer via e-mail. For details, see page 50...

  • Page 57: Linking With Ricoh E-Sharing Box

    Operating a File Linking with RICOH e-Sharing Box When you link with RICOH e-Sharing Box, you can display the files shown on the smart device on the machine. You can also save the pages of the machine to RICOH e-Sharing Box.
  • Page 58 2. Using a Whiteboard • The maximum number of pages that can be imported to the machine is 100. If the total number of captured pages and pages in the files to be imported from the smart device exceeds 100, only the first 100 pages are imported.

  • Page 59: Connecting Devices

    Devices That Can Be Connected to the Machine The input terminals, output terminals, and devices that can be connected to the machine are as follows: Interactive Whiteboard D5500 DHG562 1. DVI Output 2. VGA Input 3.
  • Page 60 3. Connecting Devices RICOH Interactive Whiteboard D5510 DHG551 1. DVI Output (DVI-D) 2. HDMI Input 1 3. VGA Input 1 4. DisplayPort Input DisplayPort 1.1a compliant 5. HDMI Input 2 6. VGA Input 2 7. Audio Output 1 8. Audio Output 2...
  • Page 61 Devices That Can Be Connected to the Machine Terminal Devices Connection method VGA Input 1 • Computer See page 60 "Connecting a Computer or Tablet to the Machine". • Tablet • Document camera DisplayPort Input • Computer You cannot display copyright-protected content such as DVD and Blu-ray discs.

  • Page 62: Connecting A Computer Or Tablet To The Machine

    For details, see page 103 "Changing the Detailed Settings". Connect the computer to any of the following input terminals on the side of the display: Interactive Whiteboard D5500 • VGA Input or DisplayPort Input...
  • Page 63 Connecting a Computer or Tablet to the Machine RICOH Interactive Whiteboard D5510 • HDMI Input 1, VGA Input 1 or DisplayPort Input Switch the video output on the computer to display the computer screen on the screen of the machine.

  • Page 64: Connecting A Video Conferencing Device To The Machine

    (RICOH UCS screen sharing: page 64 "Sharing the Whiteboard Screen in a Video Conference") Also, you can share notes written or material displayed on the screen with other devices connected via a network by using the remote white board function.
  • Page 65 Connecting a Video Conferencing Device to the Machine RICOH Interactive Whiteboard D5510 DHG553 Turn on the video conferencing device. The images from the video conferencing device can be displayed as follows: DHG037 1. Subwindow display You can operate the machine displaying the images from the video conferencing device on the subwindow located at the upper right of the screen.

  • Page 66: Sharing The Whiteboard Screen In A Video Conference

    Sharing the Whiteboard Screen in a Video Conference The screen of the machine can be shared in a video conference using the computer screen sharing application software of the machine. (RICOH UCS screen sharing) Connect the video conferencing device to the machine via USB.
  • Page 67 Connecting a Video Conferencing Device to the Machine • When a Whiteboard screen in a Video Conference is shared, the sub-window display cannot be shared. • If the machine does not support the language setting specified on the video conferencing device, the machine's screen cannot be shared.

  • Page 68: Using A Projector To Project A Screen

    • RICOH Interactive Whiteboard D5510 The machine cannot be connected to an analog input terminal such the VGA input of a projector. A Ricoh projector which supports full-HD is recommended for use with the machine. Supported models are as follows: •...
  • Page 69 Using a Projector to Project a Screen Use the display cable to connect a projector to DVI Output of the output/input terminals. Interactive Whiteboard D5500 DHG564 RICOH Interactive Whiteboard D5510 DHG554 Project the screen. For details about how to use a projector to project screens, see the manual of the projector.
  • Page 70 3. Connecting Devices...

  • Page 71: Using The Web Page Of The Machine

    4. Using the Web Page of the Machine This chapter explains what you can do on the Web page of the machine, and how to access the Web page. Things You Can Do on the Web Page View a remote whiteboard You can view the contents of an open remote whiteboard session.
  • Page 72 4. Using the Web Page of the Machine Check the IP address displayed at the top of the machine screen. If no IP address is displayed, use , the Information display icon, to display the IP address. Start your web browser. Enter "http://(machine's IP address, host name, or fully qualified domain name)/"...

  • Page 73: Downloading Temporarily Saved Files

    Downloading Temporarily Saved Files Downloading Temporarily Saved Files • To download a temporarily saved file, the meeting code entered when saving the file is required. For more details about the meeting code, see page 41 "Saving Pages Temporarily". Use your computer to access the Web page for the machine. For details about how to access the Web page, see page 69 "Displaying the Top Page".
  • Page 74 4. Using the Web Page of the Machine Click [Download] for the file you want to download. DHG390 Rename the file, if necessary, and then click [Save]. • If you do not know the meeting code that was entered when the file was saved, you can find the meeting code on the Web page screen for managing temporarily saved files.

  • Page 75: Managing Temporarily Saved Files

    Managing Temporarily Saved Files Managing Temporarily Saved Files Click [Temporarily Saved File Management] on the top page of the Web page. In the password input field, enter the administrator password. DHG339 Click [OK]. The Temporarily Saved File Management screen appears. Delete or download the necessary files. •...
  • Page 76 4. Using the Web Page of the Machine Viewing the Temporarily Saved File Management screen DHG101 1. Free Space Indicates the amount of free space and the maximum storage capacity of the space for temporarily saved files. 2. Number of Temporarily Saved Files Indicates the number of temporarily saved files and the maximum number of files that can be temporarily saved.

  • Page 77: Opening Administrator Settings

    Opening Administrator Settings Opening Administrator Settings • For security reasons, make sure to change the initial administrator password. If you do not change the password, the administrator settings cannot be browsed on the Web page. • For details about changing the administrator password, see page 107 "Administrator Settings". On the top page of the machine's Web page, click [Administrator Settings].
  • Page 78 4. Using the Web Page of the Machine...

  • Page 79: Using The Machine To Perform Operations On A Computer Screen

    5. Using the Machine to Perform Operations on a Computer Screen This chapter explains how to perform operations on a computer screen displayed on the machine using IWB Remote Desktop Software. IWB Remote Desktop Software Overview After you install IWB Remote Desktop Software on your computer, you can display a computer screen via a wireless LAN.

  • Page 80: Downloading Iwb Remote Desktop Software

    5. Using the Machine to Perform Operations on a Computer Screen Downloading IWB Remote Desktop Software Start your web browser. Enter "http://(machine's IP address or host name)/" in your web browser's URL bar and display the Web page for the machine. Click [Download Software].

  • Page 81: Installing Iwb Remote Desktop Software

    Installing IWB Remote Desktop Software Installing IWB Remote Desktop Software • To install IWB Remote Desktop Software on a computer, log on as a user with administrator privileges. Operating environment Item Specifications Operating system • Windows 8/Pro/Enterprise (32 bit/64 bit) •...
  • Page 82 5. Using the Machine to Perform Operations on a Computer Screen Click [Next]. The software license agreement appears in the [License Agreement] dialog box. After reading the agreement, click [I accept the terms in the license agreement], and then click [Next].

  • Page 83: Uninstalling Iwb Remote Desktop Software

    Uninstalling IWB Remote Desktop Software Uninstalling IWB Remote Desktop Software • Log on to the computer as a user with administrator privileges to uninstall the software. On the [Start] menu of the computer, select [Control Panel]. If you are using a computer that is running Windows 8/8.1, click [Search] on the Charm Bar, and then click [Control Panel].

  • Page 84: Using Iwb Remote Desktop Software To Perform Operations On A Computer Screen

    If you are using a computer that is running Windows 8/8.1, right-click where tiles are not displayed on the Start screen, and then click [All apps]. Select [Ricoh], and then click [IWB Remote Desktop Software]. If you are using a computer that is running Windows 8/8.1, proceed to the next step.
  • Page 85 Using IWB Remote Desktop Software to Perform Operations on a Computer Screen DHG571 Change auto disconnection settings as needed. To enable auto disconnection while the machine is connected to a computer, open the pull-down menu, and then select the length of time the auto disconnect message is displayed. When the setting is enabled, the auto disconnect message is displayed at specified intervals.
  • Page 86 5. Using the Machine to Perform Operations on a Computer Screen DHG574 When you close IWB Remote Desktop Software, click [Close] in the "Connected" window. DHG573 Click [Close]. IWB Remote Desktop Software closes. • You can also close IWB Remote Desktop Software by operating the computer from the machine screen.

  • Page 87: Using A Remote Whiteboard To Share The Screen

    6. Using a Remote Whiteboard to Share the Screen This chapter explains how to share a screen or written text and drawn figures of the machine with other devices at remote locations. Overview of Remote Whiteboard You can share a screen with multiple devices connected via a network. •...
  • Page 88 6. Using a Remote Whiteboard to Share the Screen • Computer installed Remote Viewer (Viewing only) • Projector with interactive functionality • When the network settings are configured accordingly and the remote whiteboard license is added, you can view the screen of the machine from a remote location using a Web browser application without hosting the whiteboard by changing the settings.

  • Page 89: Opening A Remote Whiteboard Session

    Opening a Remote Whiteboard Session Opening a Remote Whiteboard Session This section explains how to open a remote whiteboard session. You may need to select Compatible mode according to the type of a participating device or its version. When you select Compatible mode, the functions available will be limited. For details about how to check the system version, see page 105 "Opening General Settings".
  • Page 90 6. Using a Remote Whiteboard to Share the Screen Touch [Open]. DHG346 • When a video conferencing device is connected to the machine via USB, a confirmation screen to start screen sharing is displayed upon starting a video conference using the device. Touch the [Start] button to share the image displayed on the machine screen.

  • Page 91: Opening A Remote Whiteboard Session In Compatible Mode

    Opening a Remote Whiteboard Session • When the "Open with passcode" check box is selected, you can limit the number of participating devices. • When the "Limit participating whiteboard's functions" check box is selected, the participating whiteboards cannot save files, print pages, or send e-mail during the session. •...
  • Page 92 6. Using a Remote Whiteboard to Share the Screen Specify other conditions as needed. • If you select "Create image of all pages and distribute", the pages being used will be converted to images and displayed on the participating whiteboards. You cannot edit the strokes on the pages converted to images.

  • Page 93: Closing A Remote Whiteboard Session

    Closing a Remote Whiteboard Session Closing a Remote Whiteboard Session This section explains how to close a remote whiteboard session. When the host whiteboard closes the remote whiteboard session, the session will be closed on the participating whiteboards as well. •...

  • Page 94: Participating In A Remote Whiteboard Session

    6. Using a Remote Whiteboard to Share the Screen Participating in a Remote Whiteboard Session This section explains how to participate in a remote whiteboard session. • When you join a remote whiteboard session, all the pages that existed prior to joining the session are deleted and the contents of the host whiteboard are imported.

  • Page 95: Specifying The Remote Whiteboard Session To Join

    Participating in a Remote Whiteboard Session • When you attempt to participate in a remote whiteboard session opened in compatible mode or by a machine running system version 1.1 or earlier, a message which asks whether or not you want to participate in the session.
  • Page 96 6. Using a Remote Whiteboard to Share the Screen 1. Status of the host whiteboard Displays an icon which indicates the session status of the host whiteboard. 2. [IP Address] Displays the IP address of a whiteboard location that is selected from the contact list. 3.

  • Page 97: Participating From The Web Browser

    Participating in a Remote Whiteboard Session • It may take approximately two seconds until the touch keyboard is displayed. • For details about how to add a contact list, see page 121 "Managing a Remote Contact List". Participating from the Web Browser This section explains how to view the contents of a remote whiteboard session by accessing the Web page of the machine.

  • Page 98: Participating From Remote Viewer

    For details, see page 95 "Participating from the Web Browser". Click the [Start] menu on the computer. From [All Programs], select [Ricoh], [Interactive Whiteboard Remote Viewer]. Click [Interactive Whiteboard Remote Viewer]. The Remote Viewer screen appears.
  • Page 99 Participating in a Remote Whiteboard Session [Contact List] tab Specify the IP address of the host whiteboard by selecting it from the "Contact List". A contact list can be added with "Add Remote Contact List" in General Settings of Remote Viewer. See page 182 "Creating a Remote Contact List".
  • Page 100 6. Using a Remote Whiteboard to Share the Screen • You can use , the Share icon, to check the communication status while participating in a remote whiteboard session. For details about the communication status, see page 100 "Checking the Remote Whiteboard Status".

  • Page 101: Leaving A Remote Whiteboard Session

    Leaving a Remote Whiteboard Session Leaving a Remote Whiteboard Session • When you finish using the machine, leave the remote whiteboard session, and then turn off the power. Touch , the Share icon. Touch [Close Remote Whiteboard]. XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX DHG355 If you are participating in a remote whiteboard session while compatible mode is active, touch [Leave].

  • Page 102: Checking The Remote Whiteboard Status

    6. Using a Remote Whiteboard to Share the Screen Checking the Remote Whiteboard Status When you touch , the Share icon, during a remote whiteboard session, you can check the information of the devices joining the remote whiteboard session and the communication status. You can check the communication status by the number of antennas or the color of the icon.
  • Page 103 Checking the Remote Whiteboard Status Normal mode icon/Compatible Communication status Communication speed mode icon Good 512 kbps–1.5 Mbps Antenna 3/ 200 kbps–512 kbps Antenna 2/ Very Low 200 kbps or less Antenna 1/ • On the host whiteboard, the icon indicates the participating whiteboard with the worst communication status.
  • Page 104 6. Using a Remote Whiteboard to Share the Screen...

  • Page 105: Changing The Machine Settings

    7. Changing the Machine Settings This chapter explains how to change the machine settings in General Settings and Administrator Settings. Changing the Detailed Settings To configure the whiteboard display and writing settings, open the whiteboard detailed settings. Touch (Pen) or (Switch External Input) on the main operation panel with the pen nib, and then touch (Detailed Settings) from the menu that appears.

  • Page 106: Displaying The Desktop

    7. Changing the Machine Settings Displaying the Desktop You can open General Settings or Administrator Settings from the desktop. The procedure for displaying the desktop is as follows: Press and hold on , the close icon, with the pen nib until a message appears. Touch [Close].

  • Page 107: Opening General Settings

    Opening General Settings Opening General Settings To check the system information or adjust the touch sensor, open General Settings. Display the desktop. Touch [Settings] two times in quick succession. • When you finish configuring General Settings, touch [Close]. General Settings Icons Touch the icon with the pen nib to activate an icon on General Settings.

  • Page 108: Opening Administrator Settings

    7. Changing the Machine Settings Opening Administrator Settings Open Administrator Settings to configure machine settings such as network or date and time settings. • For security reasons, make sure to change the initial administrator password. If you do not change the password, a message is displayed each time you open Administrator Settings.

  • Page 109: Administrator Settings

    Opening Administrator Settings • If no operations are performed for 10 minutes, the configuration screen for the administrator will disappear automatically. • You can also configure the administrator settings from the Web page of the machine. • For details about opening the administrator settings screen, see page 106 "Opening Administrator Settings".
  • Page 110 7. Changing the Machine Settings Icons displayed on Items on the Web Behavior this machine page Print Settings Configures the Printer Address and Print Authentication settings. These settings are necessary to print pages. For details about how to configure the settings, see Print Settings page 142 "Changing the Print Settings".
  • Page 111 Opening Administrator Settings Icons displayed on Items on the Web Behavior this machine page Added Data Imports or exports the Email Address Book, Contact List, Management or Shared Folder List. • For details about how to add or export the Email Added Data Address Book, see page 125 "Managing an Management...
  • Page 112 7. Changing the Machine Settings Icons displayed on Items on the Web Behavior this machine page Change You can change the administrator password. Administrator Enter the current password together with the new Password password to change the password. Change Administrator Password Displays the touch keyboard.

  • Page 113: Adjusting Touch Sensor Positions

    Adjusting Touch Sensor Positions Adjusting Touch Sensor Positions If the position detected when the screen is touched by the pen is out of place, you can adjust the touch sensor position. Touch , the Adjust Touch Sensor Position icon, in General Settings. A screen for sensor adjustment is displayed on the entire display screen.

  • Page 114: Adjusting The Touch Sensor Sensitivity

    7. Changing the Machine Settings Adjusting the Touch Sensor Sensitivity If you experience problems drawing strokes or markers, you can adjust the sensitivity of the touch sensor. • Do not touch the screen with the pen while adjusting the sensitivity of the touch sensor. Touch , the Touch Sensor Sensitivity Adjustment icon, in General Settings.

  • Page 115: Configuring Network Settings

    Configuring Network Settings Configuring Network Settings You can configure the following settings on the "Network Settings" window in Administrator Settings. When the configuration is complete, the machine automatically restarts. Item Description Initial value Network Auto Settings Specify whether or not to configure the Network Selected Settings automatically.
  • Page 116 7. Changing the Machine Settings Item Description Initial value Display confirmation dialog Specify whether or not to show a confirmation Not selected box before system update message before updating when [Update system from network on startup] is selected. Ethernet Rate Selects an Ethernet speed.

  • Page 117: Setting The Date And Time

    Setting the Date and Time Setting the Date and Time You can change the settings of the date and time or the time zone on the "Set Date/Time" window in Administrator Settings. • If you select the link for time setting, Internet Explorer may open. If Internet Explorer opens, close it.

  • Page 118: Configuring Region And Language Settings

    7. Changing the Machine Settings Configuring Region and Language Settings You can configure the following settings on each tab of "Region and Language" window in Administrator Settings. [Formats] tab Specify the language you want to use for displaying information, and specify the date and time format.

  • Page 119: Adding Or Deleting Your Remote License

    Adding or Deleting Your Remote License Adding or Deleting Your Remote License This section explains how to enable the sharing of remote whiteboard session by adding a license code of Remote License, which is an external option. Adding Your Remote License Touch , the Add/Delete Remote License icon, in Administrator Settings.

  • Page 120: Deleting A Remote License

    7. Changing the Machine Settings Deleting a Remote License Touch , the Add/Delete Remote License icon, in Administrator Settings. Touch [Delete]. Touch [OK] in the message that appears. [Open] and [Join] in the remote Whiteboard submenu that appears by touching the Sharing icon are disabled.

  • Page 121: Configuring Smtp Server Settings

    Configuring SMTP Server Settings Configuring SMTP Server Settings You can configure the following settings of the SMTP Server on the "SMTP Server Settings" window in Administrator Settings. Item Description Initial value Address Enter the address of the SMTP server. You can also enter the host name.
  • Page 122 7. Changing the Machine Settings • If the maximum file size set on the machine is 5 MB, then the maximum size of incoming mail sent to the destination device should be set to 7 MB. • For details about Mail to Print, see page 50 "Printing pages by specifying the multifunction printer (Mail to Print function)".

  • Page 123: Managing A Remote Contact List

    Managing a Remote Contact List Managing a Remote Contact List A contact list contains the names and addresses of the devices using remote whiteboard. After a contact list has been added, you can select a host whiteboard from the list. To add or change a contact list, export the list first, and then make changes and save the list.
  • Page 124 7. Changing the Machine Settings • Uppercase letters: A-Z • Lowercase letters: a-z • Numbers: 0-9 • Symbols: - . 4. Group column Enter the group name of the host whiteboard. When you enter a group name, you can sort or filter the rows by group.

  • Page 125: Adding A Remote Contact List

    • Name column: The entry is named "Projector". • Address column: "IK_PROJECTOR" is entered. • Group column: The entry is included in the group "RICOH". 4. Fourth entry (5th row) The host whiteboard with an IP address of "123.45.67.89" is registered.

  • Page 126: Exporting A Remote Contact List

    7. Changing the Machine Settings Insert the USB flash memory device containing the contact list into a USB port on the side of the display. Insert only one USB flash memory device. Touch , the Added Data Management icon, in Administrator Settings. Touch [Import] of "Contact List".

  • Page 127: Managing An Email Address Book

    Managing an Email Address Book Managing an Email Address Book If an email address book is added, you can select a destination e-mail address from the added email address book when saving and sending pages. • Keep USB flash memory devices out of reach of children. If a child accidentally swallows a USB flash memory device, consult a doctor immediately.
  • Page 128 7. Changing the Machine Settings 4. Group column Enter the group name of the e-mail address. When you enter a group name, you can sort or filter the rows by group. The number of characters must be 255 or less. If you omit the name, a blank entry is added.

  • Page 129: Adding An Email Address Book

    The e-mail address "name3@mail.com" is registered. • Name column: The entry is named "User003". • Address column: "name3@mail.com" is entered. • Group column: The entry is included in the group "RICOH". 4. Fourth entry (5th row) The e-mail address "guest@mail.co.jp" is registered.

  • Page 130: Exporting An Email Address Book

    7. Changing the Machine Settings Exporting an Email Address Book Insert a USB flash memory device into a USB port on the side of the display. Insert only one USB flash memory device. Touch , the Added Data Management icon, in Administrator Settings. Touch [Export] of "Email Address Book".

  • Page 131: Managing A Shared Folder List

    Managing a Shared Folder List Managing a Shared Folder List If a shared folder list is added, you can select a shared folder from the added shared folder list when saving pages and importing a file. • Keep USB flash memory devices out of reach of children. If a child accidentally swallows a USB flash memory device, consult a doctor immediately.
  • Page 132 7. Changing the Machine Settings 2. Name column Enter the name of the shared folder. The number of characters must be 255 or less. If you omit the name, a blank entry is added. 3. Path column Enter the path of the shared folder. If you omit even one of the paths of the shared folder, the shared folder list is not added.
  • Page 133 Managing a Shared Folder List Display examples for Unicode little Display examples for unavailable format endian format • Unicode • Unicode big endian • Unicode text • UTF-16BE • Unicode little endian • UTF-8 • UTF-16LE Sample shared folder list Using a text editor such as Notepad to create a shared folder list DEC005 Using spreadsheet software such as Excel to create a shared folder list...

  • Page 134: Importing A Shared Folder List

    7. Changing the Machine Settings • Readable column: The entry is not listed in the file list. • Writable column: The entry is listed in the file list. 3. Third entry (4th row) The shared folder "Local" on the computer whose IP address is "111.222.33.44" is registered. •...
  • Page 135 Managing a Shared Folder List Export of the shared folder list begins. When the export is complete, a message is displayed. Touch [OK].

  • Page 136: Collecting Logs

    7. Changing the Machine Settings Collecting Logs The information that is saved in the collection of logs is as follows: • Start time • End time • Screen operations • Error occurrence information • Page saved times • Page saving destination information •...

  • Page 137: Attaching The Log To E-Mail

    Collecting Logs Attaching the Log to E-mail You must first configure the network and SMTP server settings to send a log by e-mail. For details about how to configure the Network Settings, see page 113 "Configuring Network Settings". For details about how to configure the SMTP Server Settings, see page 119 "Configuring SMTP Server Settings".

  • Page 138: Updating Your System

    Updating the System Using a USB Flash Memory Device Insert a USB flash memory device which contains the firmware, and then update the system manually. The firmware can be downloaded from the Ricoh home page. Save the downloaded firmware to your computer, and then decompress the file.
  • Page 139 Updating Your System Touch [OK]. Interactive Whiteboard starts updating the system. When the update is finished, Interactive Whiteboard will restart automatically.

  • Page 140: Changing The System Settings

    7. Changing the Machine Settings Changing the System Settings You can configure the following settings on the "System Settings" window in Administrator Settings. Item Description Initial value Whiteboard Location Name To change the name, touch [Change]. Specifies Blank the name of the location where the machine is installed.
  • Page 141 Changing the System Settings Item Description Initial value Check the import of Can be set when the "Use the temporary save Not selected temporarily saved files on function" check box is selected. Using this function starting the whiteboard allows you to specify whether to check if the temporarily saved files are imported when the machine starts up.

  • Page 142: Changing The Security Settings

    7. Changing the Machine Settings Changing the Security Settings You can configure the following settings on the Security Settings screen under the administrator settings: Item Description Initial value Limit domain of email Select this item so that only domains that are Not selected address specified under [Specify Domain] can be selected...
  • Page 143 Display confirmation dialog Specifies whether or not to display a confirmation Selected box before starting RICOH screen to start RICOH UCS screen sharing upon UCS screen sharing starting a video conference when a video conferencing device is connected to the machine via USB.

  • Page 144: Changing The Print Settings

    7. Changing the Machine Settings Changing the Print Settings You can configure the following settings on the "Print Settings" window in Administrator Settings. Item Description Initial value Printer Address Sets the IP address of the printer. You also can enter Blank the host name.

  • Page 145: Backing Up And Restoring Settings

    Backing Up and Restoring Settings Backing Up and Restoring Settings You can export and back up the information set in Administrator Settings. If a problem occurs, you can import the backup file again to return the settings to their previous states. •...

  • Page 146: Restoring Configuration Settings

    7. Changing the Machine Settings Insert a USB flash memory device into a USB port on the side of the display. Insert only one USB flash memory device. In response to the message that appears, touch [OK]. The backup begins. The configuration information is exported to the USB flash memory device. When the backup is complete, the name of the exported file is displayed.

  • Page 147: Restoring The Factory Default Settings

    Restoring the Factory Default Settings Restoring the Factory Default Settings You can reset the settings changed in Administrator Settings to the factory default values. Settings other than the date/time, region, and language settings are reset to the factory default values. In addition, all the entered data and logs are deleted.
  • Page 148 7. Changing the Machine Settings...

  • Page 149: Troubleshooting

    8. Troubleshooting This chapter explains what to do when a message is displayed or when the machine cannot be operated as wanted. If a Message is Displayed during Operation The following table lists the main messages and their recommended actions. •...

  • Page 150: Message Related To Sensor Adjustment

    8. Troubleshooting Message Related to Sensor Adjustment Problem Causes Solutions During startup, the The sensor adjustment Wait a while until the message "Processing..." or function may have started disappears. If a message prompting for "Adjusting..." message is automatically. user action appears, take the displayed at the top of the appropriate actions according to the screen.
  • Page 151 If a Message is Displayed during Operation Message Causes Solutions A communication failure has • A timeout occurred Save the page as needed. Next, occurred. while you were quickly press and release the power opening a whiteboard button on the front of the display. Save the created page and session.

  • Page 152: Error Messages Related To Pdf File Importing/Saving

    8. Troubleshooting Message Causes Solutions Cannot start remote The computer that is being Connect to the network and start the whiteboard used has been disconnected remote whiteboard again. from the network. A communication error has occurred. Try again later or contact your administrator.
  • Page 153 If a Message is Displayed during Operation Message Causes Solutions Cannot import the file • The PDF file is Select another PDF file, or check that corrupted. the PDF file opens on a computer, and The file may be corrupted. then try again.
  • Page 154 8. Troubleshooting Message Causes Solutions Cannot import the file • The file is not in PPT Open the PPT file on a computer to format. For instance, make sure that no password is set to The following are possible the file extension of a the file, and then try to import the file causes.
  • Page 155 If a Message is Displayed during Operation Message Causes Solutions You do not have the You do not have the Configure the USB flash memory authority to write to the authority to write to the USB device properties to allow information mounted USB memory flash memory device.
  • Page 156 8. Troubleshooting Message Causes Solutions Cannot access the shared • The shared folder does • Check the shared folder settings. folder not work correctly. • Make sure that the shared folder The following are possible • The server with the can be accessed from a causes.
  • Page 157 If a Message is Displayed during Operation Message Causes Solutions Cannot access the shared • The shared folder does Make sure that the shared folder can folder not work correctly. be accessed from a computer, and then try to save the data again. Cannot access to the •...
  • Page 158 8. Troubleshooting Message Causes Solutions Change the file name All suffixes from 1 to 100 • Delete files of the specified file are already used. The file name with unnecessary suffixes. Try again after changing the cannot be saved under the file name or deleting the file •...
  • Page 159 If a Message is Displayed during Operation Message Causes Solutions The sender's email address • The sender’s e-mail Specify the correct e-mail address of is incorrect. address is not the sender. specified. Check the sender's email address and try again. •...
  • Page 160 8. Troubleshooting Message Causes Solutions There is no data to send Corresponds to one of the Perform one of the following, and then following: send the e-mail again: Either add a page or make a handwritten entry and then • There is no captured •...

  • Page 161: Error Messages Related To Temporarily Saved Files

    If a Message is Displayed during Operation Error Messages Related to Temporarily Saved Files Message Causes Solutions Cannot save temporarily The temporary save folder Ask your administrator to delete saved files does not have sufficient free unnecessary files that are temporarily space.

  • Page 162: Error Messages Related To Configuration Settings

    8. Troubleshooting Message Causes Solutions An error has occurred on the Machine initialization may Quickly press and release the power whiteboard closing. have failed because the button on the front of the display. system did not enter When the machine shuts down, press Turn the power off and then standby mode.
  • Page 163 If a Message is Displayed during Operation Message Causes Solutions Cannot import because the The file to be imported Check whether any of the following IP address format is contains an IP address with apply: incorrect. an invalid format. • The IP address is left blank. Use the correct IP address •...
  • Page 164 8. Troubleshooting Message Causes Solutions Cannot import the shared • The number of items in Correct the content of the shared folder folder list the shared folder list file. settings is incorrect. Check the contents of the file. The last allowed character of •...

  • Page 165: Error Messages Related To Web Page

    Stop the currently running General Settings, or application, and then start the other Administrator Settings. application. Cannot start RICOH UCS There is a USB connection • Restart the video conferencing screen sharing problem between the video device.
  • Page 166 Delete unnecessary pages. reached the limit of 100 pages) has reached the pages. XX (XX pages) has maximum while the PDF file been imported from RICOH was sent. e-Sharing Box Cannot import any more files The number of pages (100 Delete unnecessary pages.

  • Page 167: Error Massages Related To Iwb Remote Desktop Software

    If a Message is Displayed during Operation Error Massages Related to IWB Remote Desktop Software Message Causes Solutions Cannot start remote PC The entered passcode is Enter the passcode that is displayed on operation incorrect. the upper part of the screen of the device to be connected.
  • Page 168 8. Troubleshooting Message Causes Solutions Cannot start remote PC The destination device did • Check that the destination device operation not respond for a certain can access the network. period of time. Connection The following are possible • Check that the computer can failed.

  • Page 169: When You Cannot Use The Machine As You Want

    When You Cannot Use the Machine As You Want When You Cannot Use the Machine As You Want This section explains what to do when the machine cannot be operated as you want. • The laser pointer light may be hard to see when it is pointed at the display. For details about the laser pointer, see the user manual for the laser pointer.

  • Page 170: When Using The Pen

    8. Troubleshooting Problem Causes Solutions The power button is pressed, There may be a problem Press and hold the power button to but the system does not shut with the system. force the system to shut down. down. An abnormal sound is heard There may be a problem Quickly press and release the power from the area surrounding...

  • Page 171: When Displaying An Image

    When You Cannot Use the Machine As You Want Problem Causes Solutions The pen nib is broken and If too much stroke pressure is Contact your service representative lost. applied or if the display is hit and order replacement nibs. For with the pen nib, the pen nib details about how to replace the pen may break due to the impact.

  • Page 172: When Using The System As A Whiteboard

    8. Troubleshooting Problem Causes Solutions The system time is incorrect. The internal battery of the Reset the time in Administrator system may be used up. Settings. For details about setting the time, see page 115 "Setting the Date and Time". If the system time is still incorrect, contact your service representative.
  • Page 173 When You Cannot Use the Machine As You Want Problem Causes Solutions A stroke is broken halfway. • The pen nib may not be • When writing, raise the pen so touching the display that the pen nib is kept pressed, correctly.
  • Page 174 8. Troubleshooting Problem Causes Solutions A stroke is suddenly • Something other than • Keep anything other than the pen displayed in an unintended the pen is touching the from touching the display. direction halfway. display. • Do not leave anything that can •...

  • Page 175: When Using The System As A Monitor

    When You Cannot Use the Machine As You Want When Using the System as a Monitor Problem Causes Solutions An image from the computer • The cable is not • Reconnect the cable. Secure the is not displayed. connected correctly. VGA cable to the receptacle with screws.

  • Page 176: While Using Remote Whiteboard

    8. Troubleshooting While Using Remote Whiteboard Problem Causes Solutions A connection is not The entered passcode is A different passcode is generated established although the incorrect. each time the machine starts up. To previously used passcode participate in a remote whiteboard has been entered.
  • Page 177 When You Cannot Use the Machine As You Want Problem Causes Solutions The Web page of the • The device to be • Turn on the power of the device to machine is not displayed connected is turned off. be connected. when you specify the •...

  • Page 178: When Printing

    8. Troubleshooting When Printing Problem Causes Solutions The printing-in-progress • The machine is • Press the [Cancel] button. dialog box does not disconnected from the • Check that the machine is disappear. network. connected to the network. • The printer address is •...
  • Page 179 When You Cannot Use the Machine As You Want Problem Causes Solutions The shared folder list cannot The shared folder list is not Check that the shared folder list is be imported. created correctly. created correctly. For details about how to create a shared folder list, see page 129 "Managing a Shared Folder List".
  • Page 180 8. Troubleshooting...

  • Page 181: Appendix

    9. Appendix This chapter explains how to use Remote Viewer, perform maintenance, and adjust the display. This chapter also shows the trademarks. Using Remote Viewer When you install Remote Viewer to the computer, you can view the contents of a remote whiteboard session opened with Compatible mode or version earlier than 1.3.140.0.

  • Page 182: Installing Remote Viewer On A Computer

    On the [Start] menu, select [Control Panel]. Select [Programs and Features]. Click [Uninstall a program]. Select "RICOH Interactive Whiteboard Remote Viewer Type 1" and click [Uninstall]. Confirm the messages and click [OK]. Changing the Display Magnification of Remote Viewer Click , the Loupe icon, to change the display magnification, or to move a displayed area.

  • Page 183: Configuring The Remote Viewer Settings

    Using Remote Viewer Click the display magnification. DEC021 To move the display area, click and drag the display area. DAB107 Configuring the Remote Viewer Settings This section explains General Settings of Remote Viewer. The icons displayed in the General Settings screen are as follows: •...

  • Page 184: Creating A Remote Contact List

    You can register a host whiteboard to specify in advance when you use a remote whiteboard. Click the [Start] menu on the computer to display the screen. From [All Programs], select [Ricoh], [Interactive Whiteboard Remote Viewer]. Click [Settings]. The General Settings screen for Remote Viewer appears.
  • Page 185 Using Remote Viewer • Symbols: (space) ! " # $ % & ' ( ) * + , - . / : ; < = > ? @ [ \ ] ^ _ ` { | } ~ 2. IP addresses An IP address must consist of four sets of numbers, each set separated by a period (.).

  • Page 186: Maintenance

    9. Appendix Maintenance Replacing the Pen Nib • Use a pushpin or similar solid pointed tool to replace the pen nib. Be careful not to injure yourself. If the pen nib becomes damaged, replace it with a replacement pen nib. Insert a pushpin at an appropriate angle into the edge of the pen nib.

  • Page 187: Replacing The Pen Bottom

    Maintenance When the pen nib is removed from the pen body, insert and press the new pen nib straight onto the pen body. CUE074 Do not twist when pressing the pen nib. This might cause the pen nib to break. Replacing the Pen Bottom •...

  • Page 188: Cleaning The Display

    9. Appendix Slowly remove the pen bottom from the pen body so that the inserted pushpin does not detach from the pen bottom. CUE155 When the pen bottom is removed from the pen body, insert and press the new pen bottom straight onto the pen body.
  • Page 189 Maintenance DHG569...

  • Page 190: Adjusting The Display

    9. Appendix Adjusting the Display To adjust the display, use the [Menu] button on the side to display the menu. CUE116 • If no button is pressed for 15 seconds, the menu automatically disappears. To hide the menu manually, press the [Menu] button again. •...

  • Page 191: Adjusting The Sound Settings

    Press the [Menu] button. To close the "Picture" menu, press the [Menu] button. Adjusting the sound settings This function is available for RICOH Interactive Whiteboard D5510 only. Press the [Menu] button to display the menu, press the [ ] or [ ] button on the side of the display to select "Sound", and then press the [Input/Enter] button.

  • Page 192: Adjusting The Position Or Size Of A Subwindow

    9. Appendix Item Setting Initial value Value range Speaker Selects the speaker Line-out • External(Audio Output 1) output for playing • Line-out(Audio Output 2) the sound. Adjusting the volume level Press the [ ] or [ ] button, and then select "Volume". Press the [ ], [ ] button to adjust the volume level.
  • Page 193 Adjusting the Display The "Option" menu has the following items that can be adjusted: Item Setting Initial value Value range Aspect Ratio When it is set to "Full", the image Original • Full is expanded to full screen. • Original PIP-PIP Size Selects the sub-window size Middle...

  • Page 194: Changing The Menu Settings

    9. Appendix Press the [Input/Enter] button. Press the [Menu] button to close the "PIP" menu. To close the "Option" menu, press the [Menu] button. Adjusting the PIP position Press the [ ] or [ ] button, and then select "PIP". Press the [Input/Enter] button.
  • Page 195 Adjusting the Display Item Setting Initial value Value range Advanced Initializes all settings to their • Confirm defaults. -Restore User Default • Return Using OSD rotation Press the [ ] or [ ] button, and then select "OSD Rotation". Press the [Input/Enter] button. Press the [ ] or [ ] button, and then select an angle of rotation.

  • Page 196: List Of Video Input Signals Supported By The Machine

    9. Appendix List of Video Input Signals Supported by the Machine Interactive Whiteboard D5500 VGA Input and DisplayPort Input must satisfy the following conditions: The signal must comply with one of the following VESA standards: • Industry Standards and Guidelines for Computer Display Monitor Timing (DMT) Standard- Version 1 Revision 12 •...
  • Page 197 List of Video Input Signals Supported by the Machine Signal format Resolution Frequency (Hz) VGA Input DisplayPort Input VESA GTF 640 × 480 VESA DMT 640 × 480 VESA GTF 720 × 400 VESA DMT 720 × 400 VESA GTF 800 ×...
  • Page 198 9. Appendix Signal format Resolution Frequency (Hz) VGA Input DisplayPort Input VESA DMT 1024 × 768 VESA CVT 1024 × 768 VESA DMT 1024 × 768 VESA CVT 1024 × 768 VESA DMT 1024 × 768 VESA CVT 1152 × 864 VESA GTF 1152 ×...
  • Page 199 List of Video Input Signals Supported by the Machine Signal format Resolution Frequency (Hz) VGA Input DisplayPort Input VESA 1280 × 768 DMT/CVT VESA GTF 1280 × 768 VESA 1280 × 768 DMT/CVT VESA GTF 1280 × 800 VESA 1280 × 800 DMT/CVT (RB) VESA...
  • Page 200 9. Appendix Signal format Resolution Frequency (Hz) VGA Input DisplayPort Input VESA GTF 1280 × 1024 VESA DMT 1280 × 1024 VESA CVT 1280 × 1024 VESA GTF 1280 × 1024 VESA DMT 1280 × 1024 VESA CVT 1360 × 768 VESA GTF 1360 ×...
  • Page 201 List of Video Input Signals Supported by the Machine Signal format Resolution Frequency (Hz) VGA Input DisplayPort Input VESA 1440 × 900 DMT/CVT VESA GTF 1440 × 900 VESA 1440 × 900 DMT/CVT VESA GTF 1400 × 1050 VESA CVT 1600 ×...
  • Page 202 Frequency VESA DMT 1024 × 768 60 Hz RICOH Interactive Whiteboard D5510 This machine supports HDMI, DisplayPort, and VGA input signals that meet both of the following conditions: The signal must comply with one of the following VESA standards: • Industry Standards and Guidelines for Computer Display Monitor Timing (DMT) Standard- Version 1 Revision 12 •...
  • Page 203 List of Video Input Signals Supported by the Machine Frequency HDMI DisplayPor Signal format Resolution VGA Input (Hz) Input t Input VESA GTF 1152 × 864 VESA DMT 1152 × 864 VESA GTF 1280 × 600 VESA CVT 1280 × 720 VESA GTF 1280 ×...
  • Page 204 9. Appendix Frequency HDMI DisplayPor Signal format Resolution VGA Input (Hz) Input t Input VESA GTF 1280 × 800 VESA CVT 1280 × 960 VESA GTF 1280 × 960 VESA DMT 1280 × 960 VESA CVT 1280 × 960 VESA GTF 1280 ×...
  • Page 205 List of Video Input Signals Supported by the Machine Frequency HDMI DisplayPor Signal format Resolution VGA Input (Hz) Input t Input VESA DMT/CVT 1400 × 1050 (RB) VESA DMT/CVT 1400 × 1050 VESA DMT/CVT 1400 × 1050 VESA GTF 1440 × 900 VESA DMT/CVT 1440 ×...
  • Page 206 9. Appendix Frequency HDMI DisplayPor Signal format Resolution VGA Input (Hz) Input t Input VESA DMT/CVT 1920 × 1200 (RB) • VESA DMT: Industry Standards and Guidelines for Computer Display Monitor Timing (DMT) Standard- Version 1 Revision 12 • VESA CVT: Coordinated Video Timings (CVT) Standard Version 1.1 •...
  • Page 207 List of Video Input Signals Supported by the Machine Resolution Frequency (Hz) Pixel Rate (MHz) 1360x768 85.5 1920x1080 148.5 • For details about the locations of the input terminals, see page 57 "Devices That Can Be Connected to the Machine". •...

  • Page 208: Specifications

    9. Appendix Specifications LCD panel Specifications Item RICOH Interactive Whiteboard Interactive Whiteboard D5500 D5510 Size 55 inch wide (diagonal 1387 mm) Effective display area (H 1209 .6 × 680.4 mm (47.6 × 26.8 inches) × V) Display type VA liquid crystal method...
  • Page 209 Specifications Specifications Item RICOH Interactive Whiteboard Interactive Whiteboard D5500 D5510 Electronic pen detection Light interception system Guard glass Thickness : Approximately 2.0 mm (0.08 inches) (With AR coating) External Interface Specifications Item RICOH Interactive Whiteboard Interactive Whiteboard D5500 D5510 Input connector...
  • Page 210 9. Appendix Specifications Item RICOH Interactive Whiteboard Interactive Whiteboard D5500 D5510 Output connector DVI-D terminal×1 DVI-D terminal×1 • DVI Output • DVI Output (DVI-D: For projectors) Speaker terminal (L/R) • Audio Output 1 (Speaker/ Stereo: 10W×10W/8 ohm) RCA_1pin×2 • Audio Output 2...
  • Page 211 Specifications Specifications Item RICOH Interactive Whiteboard Interactive Whiteboard D5500 D5510 Power source used 100–240 V, 50 Hz/60 Hz Maximum power 198 W 180 W consumption Power consumption in 45 W 58 W standby mode Weight / Dimensions Specifications Item RICOH Interactive Whiteboard...
  • Page 212 9. Appendix Specifications Item RICOH Interactive Whiteboard Interactive Whiteboard D5500 D5510 Altitude 0–2000 m (0–6600 feet)

  • Page 213: Trademarks

    Trademarks Trademarks Intel and Core are trademarks of Intel Corporation in the U.S. and / or other countries. Google Chrome and Android are trademarks of Google Inc. ® is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.

  • Page 214: About Added Or Changed Features

    USB flash File". memory device or in a shared folder or sending the file via e-mail. RICOH UCS screen sharing During a video conference, you can See page 64 "Sharing the share the screen of the machine that is...
  • Page 215 See page 112 "Adjusting the adjustment strokes or markers, you can adjust the Touch Sensor Sensitivity". sensitivity of the touch sensor. Connecting code You can link with RICOH e-Sharing See page page 55 "Linking Box to display or save files. with RICOH e-Sharing Box".
  • Page 216 9. Appendix Version 1.3.0.0/1.3.20.0 Feature Description Reference Shared Folder If a shared folder list that supports CIFS See page 129 "Managing a format is added, you can select the Shared Folder List". shared folder from the added shared folder list when saving pages and importing a file.
  • Page 217 About Added or Changed Features Feature Description Reference DVI Output You can connect a projector that See page 66 "Using a supports full-HD to the machine to Projector to Project a project screens. Screen". IWB Remote Desktop • You can display a computer See page 82 "Using IWB Software screen via a network.
  • Page 218 9. Appendix Feature Description Reference Compatible Mode • If a remote whiteboard session is See page 89 "Opening a opened in compatible mode, all Remote Whiteboard Session whiteboard system versions can in Compatible Mode". participate in the session. • If a participating whiteboard running system version 1.3.0.0 or later participates in a remote whiteboard session opened in...
  • Page 219 About Added or Changed Features Feature Description Reference Email Address Book • Names of e-mail addresses can • See page 51 be displayed in multiple "Specifying languages. Destinations". • Rows can be sorted or filtered by • See page 125 group.
  • Page 220 9. Appendix Feature Description Reference , the Information display For version 1.3.20.0 See page 14 "Use a icon Whiteboard Viewing the The host name, IP address, and Screen". passcode can be displayed or hidden. Duplicated application start For version 1.3.20.0 See page 147 "If a Message is Displayed A message is displayed when an...
  • Page 221 About Added or Changed Features Version 1.1.25.0 Feature Description Reference SMTP Server Settings • Added the SMTP authentication See page 119 "Configuring methods for sending e-mail. SMTP Server Settings". • Added an e-mail sender settings field so that the administrator can change the sender's e-mail address from the default.
  • Page 222 MEMO Y300-7511D...
  • Page 224 Y300-7511D © 2013-2015 Ricoh Co., Ltd.

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