HP ZBook 17 G2 Maintenance And Service Manual
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HP ZBook 17 G2 Maintenance And Service Manual

Mobile workstation
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HP ZBook 17 G2 Mobile Workstation
Maintenance and Service Guide

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Summary of Contents for HP ZBook 17 G2

  • Page 1 HP ZBook 17 G2 Mobile Workstation Maintenance and Service Guide...
  • Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Important Notice about Customer Self-Repair Parts CAUTION: The computer includes Customer Self-Repair parts and parts that should only be accessed by an authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair parts," for details. Accessing parts described in Chapter 6, "Removal and replacement procedures for Authorized Service Provider only parts,"...
  • Page 4 Important Notice about Customer Self-Repair Parts...
  • Page 5 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 6 Safety warning notice...

  • Page 7: Table Of Contents

    Table of contents 1 Product description ............................1 2 External component identification ......................... 7 Display ................................... 7 Buttons and speakers ............................8 Keys ..................................10 Lights ................................... 11 TouchPad ................................12 Front ..................................13 Left ..................................14 Right ..................................15 Rear ..................................
  • Page 8 Packaging and transporting guidelines ................. 43 Workstation guidelines ....................43 Equipment guidelines ..................... 44 5 Removal and replacement procedures for Customer Self-Repair parts ............. 45 Component replacement procedures ......................... 45 Battery ............................... 45 SIM card ............................. 46 Service cover ............................. 47 Hard drives, primary and secondary ....................
  • Page 9 Entering MultiBoot Express preferences ..............118 Using HP PC Hardware Diagnostics (UEFI) (select models only) ..............118 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ..........119 9 Computer Setup (BIOS) and Advanced System Diagnostics in SUSE Linux ............120 Starting Computer Setup ..........................
  • Page 10 12 Backup and recovery in Windows 7 ......................131 Creating recovery media and backups ......................131 Guidelines ............................131 Creating recovery media with HP Recovery Disc Creator ............... 131 Creating recovery media ....................132 Backing up your information ......................132 Performing a system recovery ..........................
  • Page 11 15 Power cord set requirements ........................146 Requirements for all countries ......................... 146 Requirements for specific countries and regions ..................... 146 16 Recycling ..............................148 Index ................................149...

  • Page 13: Product Description

    Product description Category Description Product Name HP ZBook 17 G2 Mobile Workstation ● Processors Intel® Core™ i7-4940MX 3.10-GHz (SC turbo up to 4.00-GHz) processor (1600-MHz FSB, 8.0-MB L3 cache, quad core, 8 threads, 57-W) ● Intel Core i7-4910MQ 2.90-GHz (SC turbo up to 3.90-GHz) processor (1600-MHz FSB, 8.0-MB L3 cache, quad core, 8 threads, 47-W) ●...
  • Page 14 Category Description ● 8192 MB total system memory (8192 × 1) ● 8192 MB total system memory (4096 × 2) ● 12288 MB total system memory (8192 + 4096) ● 16384 MB total system memory (8192 x 2) ● 16384 MB total system memory (4096 x 4); only available on computer models equipped with a quad-core processor ●...
  • Page 15 Category Description Supports the following SATA drives: ● 1-TB, 7200-RPM, SATA, 9.5-mm ● 1-TB, 5400-RPM, SATA, 7.0-mm ● 750-GB, 7200-RPM, SATA, 7.0-mm ● 500-GB, 7200-RPM, SATA, 7.0-mm ● 500-GB, 7200-RPM, SED, 7.0-mm ● 500-GB, 5400-RPM, SATA, FIPS, 7.0-mm Supports the following 6.35 cm (2.5 in), solid-state drives (SSD): ●...
  • Page 16 Support for no WLAN option Integrated wireless wide area network (WWAN) options by way of the following wireless modules: (not available on computer models with Dream Color displays) ● HP hs3110 HSPA+ Mobile Broadband Module ● HP lt4111 LTE/EV-DO/HSPA+ Mobile Broadband Module ●...
  • Page 17 Touchpad supports two-way scroll with legend Taps enabled as default Power requirements Supports the following AC adapters with localized cable plug support: ● 230W HP Smart AC adapter ● 200W HP Smart AC adapter ● 3-wire plug (with ground pin) Support for the following batteries: ●...
  • Page 18 Category Description Certified: ● Microsoft WHQL ● SuSE Linux Enterprise (SLED) SP2 64-bit Web-only support: ● Windows 8 Enterprise 64 ● Windows 8.1 Professional 64 ● Windows 8.1 Enterprise 64 ● Windows 8.1 Emerging Markets 64 ● Windows 8.1 Chinese Markets 64 ●...

  • Page 19: External Component Identification

    On: The webcam is in use. Webcam (select models only) Records video and captures still photographs. For information on using the webcam in Windows 8, access HP Support Assistant. To access HP Support Assistant on the Start screen, select the HP Support Assistant app.

  • Page 20: Buttons And Speakers

    Component Description Notices that applies to your country or region. To access the user guides, select the HP Support Assistant app on the Start screen, select My computer, and then select User guides. Buttons and speakers Component Description ● Power button When the computer is off, press the button to turn on the computer.
  • Page 21 Component Description See your power options. Select Start > Control Panel > System and Settings > Power Options. Linux: Select Computer > Control Center. In the left pane, click System, and then click Power Management in the right pane. Speakers (2) Produce sound.

  • Page 22: Keys

    Keys Component Description Displays system information when pressed in combination with the key. NOTE: Windows models only. Executes frequently used system functions when pressed in combination with a function key, the num lk key, the key, or the key. Windows button Windows 8: NOTE: Windows models only.

  • Page 23: Lights

    Lights Component Description ● Power light On: The computer is on. ● Blinking: The computer is in the Sleep state (Windows) or Suspend state (Linux). ● Off: The computer is off. Caps lock light On: Caps lock is on. ● TouchPad light Amber: The TouchPad is off.

  • Page 24: Touchpad

    TouchPad Component Description Pointing stick Moves the pointer and selects or activates items on the screen. Left pointing stick button Functions like the left button on an external mouse. Touchpad on/off button Turns the Touchpad on and off. Touchpad zone Moves the pointer and selects or activates items on the screen.

  • Page 25: Front

    ● Off: The battery is fully charged. ● Hard drive light Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Front...

  • Page 26: Left

    Left Component Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.

  • Page 27: Right

    For additional safety information, see the Regulatory, Safety, and Environmental Notices. To access the user guides in Windows 8, select the HP Support Assistant app on the Start screen, select My computer, and then select User guides.

  • Page 28: Rear

    Rear Component Description RJ-45 (network) jack Connects a network cable. Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Power connector Connects an AC adapter.

  • Page 29: Bottom

    Bottom Component Description Battery release latch Releases the battery. Battery bay Holds the battery. SIM slot Supports a wireless subscriber identity module (SIM). The SIM slot is located inside the battery bay. NOTE: Select Windows models only. Docking connector Connects an optional docking device. Accessory battery connector Connects an optional accessory battery.
  • Page 30 HP Support Assistant. To access HP Support Assistant in Windows 8, on the Start screen, select the HP Support Assistant app. To access Help and Support in Windows 7, select Start >...

  • Page 31: Illustrated Parts Catalog

    Illustrated parts catalog NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.

  • Page 32: Pcid Label

    Item Component Description Product number (p/n) This number provides specific information about the product’s hardware components. The part number helps a service technician determine what components and parts are needed. Warranty period This number describes the duration of the warranty period for the computer.

  • Page 33: Non-Windows 8 Models

    Non-Windows 8 models PCID label...

  • Page 34: Computer Major Components

    Computer major components Item Description Spare part number Display assembly (includes microphone and wireless antenna cables): 17.3-in, AG, FHD, LED, UWVA display assembly for use on computer models equipped with a 784207-001 webcam 17.3-in, AG, FHD, LED, UWVA display assembly for use on computer models not equipped with 784206-001 a webcam NOTE:...
  • Page 35 Item Description Spare part number Keyboard with backlight and TouchPad (includes backlight, keyboard, and pointing stick cables): For use in Belgium 733688-A41 For use in Brazil 733688-201 For use in Bulgaria 733688-261 For use in Canada 733688-DB1 For use in the Czech Republic and Slovakia 733688-FL1 For use in Denmark 733688-081...
  • Page 36 Item Description Spare part number Top cover 735587-001 Power button board (includes cable) 733636-001 Memory modules (PC3L-12800, 1600-MHz, DDR3L): 8.0-GB 693374-001 4.0-GB 691740-001 Fingerprint reader board (includes cable) 737730-001 NOTE: The fingerprint reader board spare part kit does not include the fingerprint reader board bracket.
  • Page 37 240 GB, SATA-3 795965-001 180 GB, SATA-3 795964-001 128 GB, SATA-3 795963-001 (12) WWAN module: HP lt4111 LTE/EV-DO/HSPA+ Mobile Broadband Module 748021-001 HP lt4112 LTE/HSPA+ Mobile Broadband Module 740011-001 HP hs3110 HSPA+ Mobile Broadband Module 748599-001 (13) WLAN module: WLAN Intel Dual Band Wireless-AC 7260 802.11 ac 2×2 WiFi + Bluetooth 4.0 Combo Adapter 710663-001 WLAN Intel Dual Band Wireless-N 7260AN 802.11 a/b/g/n 2×2 WiFi + Bluetooth 4.0...
  • Page 38 Item Description Spare part number For use only on computer models equipped with the NVIDIA Quadro K4100M or K3100M 735374-001 graphics board For use only on computer models equipped with the NVIDIA Quadro K610M graphics board 735375-001 For use only on computer models equipped with the MXM-Emerald graphics board 786687-001 For use only on computer models equipped with the MXM-N15P-15 graphics board 786686-001...

  • Page 39: Display Assembly Components

    Display assembly components Display assembly components...
  • Page 40 Item Description Spare part number Display bezel: For use only on computer models equipped with a webcam 733633-001 For use only on computer models not equipped a webcam 735589-001 Display panel cable: Included in the Cable Kit, spare part number 785212-001 (includes webcam module cable) Display Hinge Kit, includes: 733634-001 (3a)

  • Page 41: Bracket Kit

    Bracket Kit Item Description Spare part number Bracket Kit 737734-001 Power connector/security lock bracket RJ-45 bracket Fingerprint reader bracket Bracket Kit...

  • Page 42: Cable Kit

    Cable Kit Item Description Spare part number Cable Kit 785212-001 Display panel cable (includes webcam/microphone module cable) Low-voltage differential signalling board cable Power connector cable Chapter 3 Illustrated parts catalog...

  • Page 43: Plastics Kit

    Plastics Kit Item Description Spare part number Plastics Kit 733637-001 Rear corner cover/right Rear corner cover/left Fingerprint reader bezel SD Card reader bezel ExpressCard bezel Fingerprint reader cover (not illustrated) Plastics Kit...

  • Page 44: Mass Storage Devices

    Mass storage devices Item Description Spare part number Solid-state drive: 512 GB, SATA-3 795969-001 256 GB, SATA-3, SED, Opal2 795968-001 256 GB, SATA-3, SED, Opal1 795967-001 256 GB, SATA-3 795966-001 240 GB, SATA-3 795965-001 180 GB, SATA-3 795964-001 128 GB, SATA-3 795963-001 (2a) Hard Drive Hardware Kit (includes hard drive bracket, cover, and screws)

  • Page 45: Miscellaneous Parts

    HP professional slim top-load carrying case 703888-001 HP DisplayPort-to-HDMI adapter 749288-001 Upgrade Bay hard drive carrier 734298-001 HP cable lock for use on the docking station 575921-001 HP Ultraslim keyed cable lock 703372-001 HP USB laser mouse 674318-001 Power cord (3-pin, black,1.83-m):...

  • Page 46: Sequential Part Number Listing

    Description Spare part number For use in Italy 491683-061 For use in Japan 491683-291 For use in North America 491683-001 For use in the Netherlands 491683-B91 For use in North Africa 491683-DE1 For use in Norway 491683-091 For use in Portugal 491683-131 For use in the People's Republic of China 491683-AA1...
  • Page 47 Power cord for use in Asia Pacific countries and regions (3-pin, black, 1.83-m) 491683-DE1 Power cord for use in Northwest Africa (3-pin, black, 1.83-m) 575921-001 HP cable lock for use on the docking station 674318-001 HP USB laser mouse 691740-001 4.0-GB memory module (PC3L-12800, 1600 MHz)
  • Page 48 Spare part number Description 717379-001 Intel Dual Band Wireless-N 7260AN 802.11 a/b/g/n 2×2 WiFi + Bluetooth 4.0 Combo Adapter 717380-001 Intel Dual Band Wireless-N 7260NB 802.11 a/b/g/n 2×2 WiFi adapter 730946-001 500-GB, 5400-rpm, 7.0-mm, SATA, FIPS hard drive (does not include hard drive bracket, cover, or screws) NOTE: The hard drive bracket, cover, and screws are included in the Hard Drive Hardware Kit, spare part number 734280-001.
  • Page 49 Spare part number Description 733688-211 Keyboard with backlight and TouchPad for use in Hungary(includes backlight, keyboard, and pointing stick cables) 733688-251 Keyboard with backlight and TouchPad for use in Russia (includes backlight, keyboard, and pointing stick cables) 733688-261 Keyboard with backlight and TouchPad for use in Bulgaria (includes backlight, keyboard, and pointing stick cables) 733688-271 Keyboard with backlight and TouchPad for use in Romania (includes backlight, keyboard, and pointing stick...
  • Page 50 Bracket Kit (includes fingerprint reader bracket, RJ-45 bracket, power connector bracket/security lock) NOTE: Bracket Kit on page 29 for more Bracket Kit information. 740011-001 HP lt4112 LTE/HSPA+ Mobile Broadband Module 740477-001 Display enclosure NOTE: The display enclosure is also available in the Display Panel Support Kit, spare part number 784211-001.
  • Page 51 Spare part number Description 768420-001 Intel Core i5-4210M 2.60-GHz (SC turbo up to 3.20-GHz) processor (1600-MHz FSB, 3.0-MB L3 cache, dual core, 4 threads, 37-W; includes replacement thermal material) 768730-001 Graphics subsystem heat sink with fan for use only on computer models equipped with the N15P-Q1 graphics board (includes replacement thermal material) 773212-001 Intel Core i7-4710MQ 2.50-GHz (SC turbo up to 3.50-GHz) processor (1600-MHz FSB, 6.0-MB L3 cache, quad...
  • Page 52 Spare part number Description NOTE: Cable Kit on page 30 for more Cable Kit information. 785214-001 NVIDIA K1100M N15P-Q1 graphics board 786686-001 Graphics subsystem heat sink for use on computer models equipped with the MXM-N15P-Q5 graphics board 786687-001 Graphics subsystem heat sink for use on computer models equipped with the MXM-Emerald graphics board 786688-001 NVIDIA Quadro K2200M graphics board 786689-001...

  • Page 53: Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver ● 5.0 mm hex socket driver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 54: Drive Handling

    Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 55: Packaging And Transporting Guidelines

    Typical electrostatic voltage levels Relative humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V Removing DIPS from plastic tube 2,000 V 700 V 400 V...

  • Page 56: Equipment Guidelines

    ● Avoid and pointing stick contact with pins, leads, or circuitry. ● Turn off power and input signals before inserting or removing connectors or test equipment. Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ●...

  • Page 57: Removal And Replacement Procedures For Customer Self-Repair Parts

    WARNING! To reduce potential safety issues, use only the battery provided with the tablet, a replacement battery provided by HP, or a compatible battery purchased from HP. CAUTION: Removing a battery that is the sole power source for the tablet can cause loss of information. To prevent loss of information, save your work or shut down the tablet through Windows before removing the battery.

  • Page 58: Sim Card

    Rotate the battery at an angle (2), and then remove the battery from the computer (3). Install the battery by inserting it into the battery bay until you hear a click. SIM card A SIM card slot is located in the battery bay. Before removing the SIM card, follow these steps: Shut down the computer.

  • Page 59: Service Cover

    Service cover Description Spare part number Service cover 733635-001 Before removing the service cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 60: Hard Drives, Primary And Secondary

    Hard drives, primary and secondary NOTE: The hard drive spare part kit does not include the hard drive bracket, cover, or screws. The hard drive bracket, cover, and screws are included in the Hard Drive Hardware Kit, spare part number 734280-001. Description Spare part number 1-TB, 7200-RPM, SATA, 9.5-mm...
  • Page 61 If it is necessary to remove the hard drive cover and bracket, follow these steps: Remove the four Phillips M3.0×3.0 screws (1) that secure the hard drive cover and bracket to the hard drive. Remove the hard drive and cover from the bracket (2). Remove the hard drive cover from the hard drive (3).

  • Page 62: Solid-State Drive

    Solid-state drive Description Spare part number 512 GB, SATA-3 795969-001 256 GB, SATA-3, SED, Opal2 795968-001 256 GB, SATA-3, SED, Opal1 795967-001 256 GB, SATA-3 795966-001 240 GB, SATA-3 795965-001 180 GB, SATA-3 795964-001 128 GB, SATA-3 795963-001 Before removing the solid-state drive, follow these steps: Shut down the computer.

  • Page 63: Wlan Module

    Slide the solid-state drive away to remove it from the socket (2). Reverse this procedure to install the solid-state drive. WLAN module Description Spare part number WLAN Intel Dual Band Wireless-AC 7260 802.11 ac 2×2 WiFi + Bluetooth 4.0 Combo Adapter 710663-001 WLAN Intel Dual Band Wireless-N 7260AN 802.11 a/b/g/n 2×2 WiFi + Bluetooth 4.0 Combo Adapter 717379-001...
  • Page 64 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery (see Battery on page 45). Remove the service cover (see Service cover on page 47).

  • Page 65: Wwan Module

    WWAN module Description Spare part number HP IT4211 LTE/EV-DO/HSPA+ 4G WWAN module 748021-001 ME906E LT4112 LTE/HPSA+ WWAN module 740011-001 MU736 HS3110 GEN HSPA+ M.2 WWAN module 748599-001 CAUTION: The WWAN module and the WLAN module are not interchangeable. To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.
  • Page 66 Remove the WWAN module (3) by pulling the module away from the slot at an angle. NOTE: WWAN modules are designed with a notch to prevent incorrect insertion of the WWAN module into the WWAN module slot. Reverse this procedure to install the WWAN module. Chapter 5 Removal and replacement procedures for Customer Self-Repair parts...

  • Page 67: Rtc Battery

    RTC battery Description Spare part number RTC battery (includes cable and double-sided adhesive) 734300-001 Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 68: Optical Drive

    Optical drive NOTE: The Upgrade Bay supports both optical drives and hard drives. If you switch from a hard drive to an optical drive in the Upgrade Bay, you will need to remove four additional screws that secure the hard drive carrier.
  • Page 69 Remove the optical drive (3). If it is necessary to replace the optical drive bracket: Position the optical drive with the rear toward you. Remove the two Phillips M2.0×3.0 screws (1) that secure the optical drive bracket to the optical drive.

  • Page 70: Upgrade Bay Hard Drive

    Upgrade Bay hard drive NOTE: The Upgrade Bay hard drive must be installed in the Upgrade Bay hard drive carrier before it can be installed in the computer. The Upgrade Bay hard drive carrier is available using spare part number 734298-001.
  • Page 71 Remove the two Phillips PM2.0×5.0 screws (1) that secure the top bracket to the hard drive carrier, and then remove the bracket from the carrier (2). Remove the four Phillips PM2.5×3.0 screws (1) that secure the hard drive to the carrier, and then pull the hard drive away from the connector (2) to disengage it.

  • Page 72: Expansion Memory Module

    Expansion memory module NOTE: The computer has four memory slots. Expansion memory slots are located in a compartment on the bottom of the computer. Primary memory slots are located under the keyboard. When you add or replace memory modules, slot 1 must be populated before slot 2 is populated. Description Spare part number 8.0-MB memory module (PC3L-12800, 1600 MHz, DDR3L)

  • Page 73: Keyboard

    Keyboard NOTE: The keyboard spare part kit includes a backlight and cable, pointing stick and cable, TouchPad and cable, and the keyboard cable. For use in country or region Spare part number For use in country or region Spare part number For use in Belgium 733688-A41 For use in Northwest Africa...
  • Page 74 Loosen the two Phillips captive screws that secure the keyboard to the computer. Position the computer on its side with the display open at a 90-degree angle. Insert a screw driver or similar thin tool into the keyboard release opening in the optical drive bay, and then press on the back of the keyboard until the keyboard disengages from the computer.
  • Page 75 Lift the rear edge of the keyboard, and then swing it up and forward until it rests upside down on the palm rest. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and then disconnect the keyboard cable from the system board.

  • Page 76: Primary Memory Module

    Primary memory module NOTE: The computer has four memory slots. Expansion memory slots are located in a compartment on the bottom of the computer. Primary memory slots are located under the keyboard. When you add or replace the primary memory modules, populate the bottom slot before the top slot. Description Spare part number 8.0-MB memory module (PC3L-12800, 1600 MHz, DDR3L)
  • Page 77 Reverse this procedure to install a primary memory module. Component replacement procedures...

  • Page 78: Removal And Replacement Procedures For Authorized Service Provider Parts

    Removal and replacement procedures for Authorized Service Provider parts CAUTION: Components described in this chapter should only be accessed by an authorized service provider. Accessing these parts can damage the computer or void the warranty. Component replacement procedures This chapter provides removal and replacement procedures for Authorized Service Provider only parts. There are as many as 91 screws that must be removed, replaced, or loosened when servicing Authorized Service Provider only parts.
  • Page 79 Remove the screw covers (1) and the two Phillips PM2.0x7.0 screws (2) that secure the display bezel to the display enclosure. The screw covers are available in the Display Panel Support Kit, spare part number 784211-001. Flex the inside edges of the bottom edge (1), the left and right sides (2), and the top edge (3) of the display bezel until the bezel disengages from the display enclosure and then remove the bezel (4).

  • Page 80: Display Panel

    Display panel Description Spare part number 17.3-in, FHD, AG, LED, WVA display panel 735367-001 17.3-in, HD, AG, LED, WVA display panel 735366-001 Before removing the display panel, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 81 Lift the tape that covers the connector on the back of display panel (1), and then disconnect the display panel cable (2). Remove the eight Phillips PM2.0×3.0 screws (1) that secure the display panel to the display hinge brackets. Slide the display panel up and out of the display hinge brackets (2). To replace the remaining display assembly components, remove the display assembly from the computer.

  • Page 82: Webcam/Microphone Module

    Webcam/microphone module Description Spare part number Webcam/microphone module (includes double-sided adhesive) 784208-001 Microphone module (includes double-sided adhesive) 735370-001 Before removing the webcam/microphone module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 83: Top Cover

    Top cover Description Spare part number Top cover 735587-001 Before removing the top cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 84 Remove the two Torx T8M2.5x11.0 screws (1) and the nine Torx T8M2.5x6.0 screws (2) that secure the base enclosure to the top cover. Remove the four Torx T8M2.5x5.0 screws inside the battery bay (1) and the three Torx T8M2.5x5.0 screws in the optical drive/upgrade drive bay (2). Turn the computer right side up with the front toward you.
  • Page 85 Disconnect the following cables: (1) Function board ZIF connector cable (2) Power button board ZIF connector cable (3) TouchPad ZIF connector cable (4) Fingerprint reader board ZIF connector cable Starting at the top right, release the top cover from the base enclosure (1). Component replacement procedures...
  • Page 86 Remove the top cover from the base enclosure (2). Reverse this procedure to install the top cover. Chapter 6 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 87: Multifunction Board

    Multifunction board Description Spare part number Multifunction board (includes LED light pipe) 733639-001 Before removing the multifunction board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 88 Turn the top cover upside down with the front toward you. Remove the Phillips PM2.0×3.0 screw (1) that secures the multifunction board to the top cover. Slide the multifunction board cable through the opening in top cover (2). Remove the multifunction board and cable (3). Reverse this procedure to install the multifunction board.

  • Page 89: Speakers

    Speakers Description Spare part number Speakers 733638-001 Before removing the speaker assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 90: Fingerprint Reader

    Reverse this procedure to install the speakers. Fingerprint reader Description Spare part number Fingerprint reader (includes cable) 737730-001 Before removing the fingerprint reader, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 91: Power Button Board

    Remove the fingerprint reader (4). Reverse this procedure to install the fingerprint reader. Power button board Description Spare part number Power button board (includes cable) 733636-001 Before removing the power button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 92 Detach the power button board cable (2) from the top cover. (The power button board cable is attached to the top cover with double-sided tape.) Remove the Phillips PM2.0×3.0 screw (3) that secures the power button board to the top cover. Lift the bottom edge of the power button board, and then remove the power button board by sliding it up and away at an angle from the tab that secures it in place (4).

  • Page 93: Display Assembly

    Display assembly The display bezel, webcam/microphone module, microphone module, and display panel can be removed without removing the entire display assembly. See Display bezel on page Webcam/microphone module on page 70, and Display panel on page 68 for more information. Description Spare part number 17.3-in, AG, FHD, LED, UWVA display assembly for use on computer models equipped with a webcam...
  • Page 94 Release the WLAN and WWAN antenna cables from the routing channel built into the base enclosure. Turn the computer right side up with the front toward you. Open the computer as far as it will open. Release the WLAN and WWAN antenna cables through the opening in the base enclosure. Close the computer.
  • Page 95 Remove the hinge cover (2). The hinge cover is available using spare part number 733634-001. Remove the two Torx T8M2.5×7.0 screws that secure the display assembly to the computer. Position the computer with the front toward you. Open the computer as far as it will open. CAUTION: Support the display assembly when removing the display assembly screws in the following steps.
  • Page 96 Disconnect the display panel cable from the system board (4). Remove the two Torx T8M2.5×7.0 screws (1) that secure the display assembly to the computer. Remove the display assembly (2). If it is necessary to replace the display hinges: ● Remove the display bezel (see Display bezel on page ●...
  • Page 97 Remove the eight Phillips PM2.0×3.0 screws (1) that secure the hinge assemblies to the display panel. Remove the hinge assemblies (2). The hinge assemblies are available in the Display Hinge Kit using spare part number 733634-001. If it is necessary to remove the LVDS board: Disconnect the display panel cable (1) from the display panel.
  • Page 98 Remove the LVDS board (4). The LVDS board is available using spare part number 741282-001. If it is necessary to replace the display panel cable: Detach the display panel cable (2) from the display enclosure. (The display panel cable is attached to the display enclosure with double-sided tape.) Remove the display panel cable (2).

  • Page 99: Expresscard Assembly

    ExpressCard assembly Description Spare part number ExpressCard assembly 794578-001 Before removing the ExpressCard assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 100: Smart Card Reader

    Remove the ExpressCard assembly (5) by sliding it up and to the right at an angle. Reverse this procedure to install the ExpressCard assembly. Smart Card reader Description Spare part number Smart Card reader (includes cable) 742159-001 Before removing the Smart Card reader, follow these steps: Shut down the computer.

  • Page 101: Audio/Usb Board

    Release the ZIF connector (3) to which the Smart Card reader cable is attached, and then disconnect the Smart Card reader cable from the system board. Remove the Smart Card reader (4). Reverse this procedure to install the Smart Card reader. Audio/USB board Description Spare part number...
  • Page 102 Remove the four Phillips M2.5×4.0 screws (1) that secure the audio/USB board to the base enclosure. Lift up on the left side of the board to disconnect it from the system board connector (2). Remove the audio/USB board (3) by sliding it up and to the left at an angle. Reverse this procedure to install the audio/USB board.

  • Page 103: Processor Heat Sink

    Processor heat sink Description Spare part number For use only with computer models equipped with quad-core processors 735372-001 For use only with computer models equipped with dual-core processors 735371-001 Before removing the processor heat sink, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 104 Remove the heat sink (2). NOTE: Use the image below that best matches your model. NOTE: Thermal paste located on the surfaces of the processor (1) and the processor heat sink (2). Replacement thermal paste and pads are included in the processor heat sink and processor spare part kits. Chapter 6 Removal and replacement procedures for Authorized Service Provider parts...
  • Page 105 Reverse this procedure to install the processor heat sink. Component replacement procedures...

  • Page 106: Processor

    Processor NOTE: The processor spare part kit includes replacement thermal material. Description Spare part number Intel Core i7-4940MX 3.10-GHz (SC turbo up to 4.00-GHz) processor (1600-MHz FSB, 8.0-MB L3 cache, 778694-001 quad core, 8 threads, 57-W) Intel Core i7-4910MQ 2.90-GHz (SC turbo up to 3.90-GHz) processor (1600-MHz FSB, 8.0-MB L3 cache, 778693-001 quad core, 8 threads, 47-W) Intel Core i7-4810MQ 2.80-GHz (SC turbo up to 3.80-GHz) processor (1600-MHz FSB, 6.0-MB L3 cache,...
  • Page 107 Lift the processor (2) straight up and remove it. NOTE: When installing the processor, the gold triangle (3) on the processor must be aligned with the triangle (4) embossed on the processor socket. Reverse this procedure to install the processor. Component replacement procedures...

  • Page 108: Graphics Subsystem Heat Sink

    Graphics subsystem heat sink NOTE: The graphics subsystem heat sink includes a fan and replacement thermal material. Description Spare part number For use only on computer models equipped with the NVIDIA Quadro K5100M graphics board 735373-001 For use only on computer models equipped with the NVIDIA Quadro K4100M or K3100M graphics board 735374-001 For use only on computer models equipped with the NVIDIA Quadro K610M graphics board 735375-001...
  • Page 109 Remove the graphics subsystem heat sink (3). NOTE: The thermal material must be thoroughly cleaned from the surfaces of the graphics subsystem heat sink and the graphics board each time the graphics subsystem heat sink is removed. Thermal material is used on the system board component closest to the fan (1) and the heat sink component that services it (2), as well as on the graphics board (3) and various locations on the graphics subsystem heat sink section (4) that services it.
  • Page 110 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 111: Graphics Board

    Reverse this procedure to install the graphics subsystem heat sink. Graphics board NOTE: The graphics board spare part kit includes replacement thermal material. Description Spare part number AMD FirePro W6170M 786689-001 NVIDIA K1100M N15P-Q1 785214-001 NVIDIA Quadro K5100M 781701-001 NVIDIA Quadro K4100M 781702-001 NVIDIA Quadro K3100M 781703-001...
  • Page 112 Remove the battery (see Battery on page 45). Remove the service cover (see Service cover on page 47). Remove the optical drive (see Optical drive on page 56) or upgrade bay hard drive (see Upgrade Bay hard drive on page 58).

  • Page 113: Power Connector Cable

    Power connector cable NOTE: The power connector cable is included in the Cable Kit, spare part number 785212-001. Before removing the power connector cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 114: System Board

    Remove the power connector cable (6). Reverse this procedure to install the power connector cable. System board NOTE: All system board spare part kits include replacement thermal material. Description Spare part number For use only on computer models equipped with a quad core processor and the Windows 8 Professional 784213-601 operating system For use only on computer models equipped with a quad core processor and the Windows 8 Standard...
  • Page 115 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery (see Battery on page 45). Remove the service cover (see Service cover on page 47).
  • Page 116 Remove the RJ-45 connector bracket (3). The RJ-45 connector bracket is available in the Bracket Kit, spare part number 737734-001. Disconnect the power connector cable (1) and the speaker cable (2) from the system board. Remove the six Torx T8M2.5×4.0 screws (3) that secure the system board to the base enclosure. 104 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts...
  • Page 117 Lift up on the left side of the system board (4) until it rests at an angle, and then remove it by sliding it up and to the left at an angle. When replacing the system board, note the location of the thermal material on the system board (1) and the base enclosure (2).

  • Page 118: Computer Setup (Bios), Multiboot, And System Diagnostics In Windows 8

    Computer Setup (BIOS), MultiBoot, and System Diagnostics in Windows 8 Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.

  • Page 119: Restoring Default Settings In Computer Setup

    Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.
  • Page 120 Use the key and the arrow keys to select File > Ignore Changes and Exit, and then press enter. 108 Chapter 7 Computer Setup (BIOS), MultiBoot, and System Diagnostics in Windows 8...

  • Page 121: Downloading A Bios Update

    Do not insert, remove, connect, or disconnect any device, cable, or cord. From the Start screen, select the HP Support Assistant app. Select Updates and tune-ups, and then select Check for HP updates now. At the download area, follow these steps: Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer.

  • Page 122: Choosing Multiboot Preferences

    NOTE: Some boot devices must be enabled in Computer Setup before they can be included in the boot order. You can change the order in which the computer searches for a boot device by changing the boot order in Computer Setup. You can also press while the “Press the ESC key for Startup Menu”...

  • Page 123: Setting A Multiboot Express Prompt

    Setting a MultiBoot Express prompt To start Computer Setup and set the computer to display the MultiBoot startup location menu each time the computer is started or restarted, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu”...
  • Page 124 ● Battery test—This test analyzes the condition of the battery and calibrates the battery if necessary. If the battery fails the test, contact HP support to report the issue and purchase a replacement battery. ● BIOS Management—You can update or rollback the version of the BIOS on the system. Do not shut down or remove external power during the process.

  • Page 125: Computer Setup (Bios), Multiboot, And Uefi In Windows 7

    Computer Setup (BIOS), MultiBoot, and UEFI in Windows 7 Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.

  • Page 126: Restoring Default Settings In Computer Setup

    Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 127: Determining The Bios Version

    Do not insert, remove, connect, or disconnect any device, cable, or cord. Access Help and Support by selecting Start > Help and Support. Select Updates and tune-ups, and then select Check for HP updates now. At the download area, follow these steps: Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer.
  • Page 128 Double-click the file that has an .exe extension (for example, filename.exe). The BIOS installation begins. Complete the installation by following the on-screen instructions. NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive.

  • Page 129: Using Multiboot

    Using MultiBoot About the boot device order As the computer starts, the system attempts to boot from enabled devices. The MultiBoot utility, which is enabled at the factory, controls the order in which the system selects a boot device. Boot devices can include optical drives, diskette drives, a network interface card (NIC), hard drives, and USB devices.

  • Page 130: Dynamically Choosing A Boot Device Using The F9 Prompt

    Using HP PC Hardware Diagnostics (UEFI) (select models only) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The tool runs outside of the operating system to isolate hardware failures from issues that may be caused by the operating system or other software components.

  • Page 131: Downloading Hp Pc Hardware Diagnostics (Uefi) To A Usb Device

    To start HP PC Hardware Diagnostics UEFI: Turn on or restart the computer, quickly press esc, and then press f2. After pressing f2, the BIOS searches three places for the HP PC Hardware Diagnostics (UEFI) tools in the following order:...

  • Page 132: Computer Setup (Bios) And Advanced System Diagnostics In Suse Linux

    Computer Setup (BIOS) and Advanced System Diagnostics in SUSE Linux Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory.
  • Page 133 Use the key and the arrow keys to select File > Ignore Changes and Exit, and then press enter. – or – ● To save your changes and exit Computer Setup menus, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions.

  • Page 134: Restoring Default Settings In Computer Setup

    Updated versions of the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 135: Downloading A Bios Update

    Do not shut down the computer or initiate Suspend or Hibernation. Do not insert, remove, connect, or disconnect any device, cable, or cord. Open your web browser. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. Follow the on-screen instructions to identify your computer and access the BIOS update you want to download.
  • Page 136 You can view system information and error logs in the Advanced System Diagnostics window. To start Advanced System Diagnostics: Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2. Click the diagnostic test you want to run, and then follow the on-screen instructions.

  • Page 137: 10 Specifications

    10 Specifications Computer specifications Metric U.S. Dimensions Width 41.60 cm 16.37 in Depth 27.20 cm 10.70 in Height (front to back) 3.40 cm to 4.00 cm 1.33 in to 1.57 in Weight 3.48 kg 7.67 lbs Input power Operating voltage and current 19.5 V dc @ 10.25 A —...

  • Page 138: 11 Backup And Recovery In Windows 8

    For detailed instructions on various backup and restore options, perform a search for these topics in HP Support Assistant. To access HP Support Assistant on the Start screen, select the HP Support Assistant app. In case of system instability, HP recommends that you print the recovery procedures and save them for later use. NOTE: Windows includes the User Account Control feature to improve the security of your computer.

  • Page 139: Performing A System Recovery

    The recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled.

  • Page 140: Using Windows 8 Operating System Media (Purchased Separately)

    Using Windows 8 operating system media (purchased separately) To order a Windows 8 operating system DVD, go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. You can also order the DVD by calling support. For contact information, see the Worldwide Telephone Numbers booklet included with the computer.

  • Page 141: Using Windows Refresh For Quick And Easy Recovery

    During Refresh, a list of removed traditional applications will be saved so that you have a quick way to see what you might need to reinstall. See HP Support Assistant for instructions on reinstalling traditional applications. To access HP Support Assistant on the Start screen, select the HP Support Assistant app.

  • Page 142: Using Hp Software Setup

    Under Remove everything and reinstall Windows, select Get started, and follow the on-screen instructions. Using HP Software Setup HP Software Setup can be used to reinstall drivers or select software that has been corrupted or deleted from the system. From the Start screen, type HP Software Setup, and select Apps.

  • Page 143: 12 Backup And Recovery In Windows 7

    12 Backup and recovery in Windows 7 Your computer includes HP and Windows tools to help you safeguard your information and retrieve it if you ever need to. These tools will help you return your computer to a proper working state, all with simple steps.

  • Page 144: Creating Recovery Media

    HP Recovery Disc Creator can create two kinds of recovery DVDs: ● Windows 7 operating system DVD—Installs the operating system without additional drivers or applications. ● Driver Recovery DVD—Installs specific drivers and applications only, in the same way that the HP Software Setup utility installs drivers and applications.

  • Page 145: Performing A System Recovery

    NOTE: Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support. To access Help and Support, select Start > Help and Support.
  • Page 146 CAUTION: Some Startup Repair options will completely erase and reformat the hard drive. All files you have created and any software installed on the computer are permanently removed. When reformatting is complete, the recovery process restores the operating system, as well as the drivers, software, and utilities from the backup used for recovery.

  • Page 147: Using F11 Recovery Tools (Select Models Only)

    Windows 7 operating system DVD to reboot the computer and repair the operating system. To order a Windows 7 operating system DVD, go to the HP website. For U.S. support, go to http://www.hp.com/support. For worldwide support, go to http://welcome.hp.com/country/us/en/...
  • Page 148 After the installation is completed: Eject the Windows 7 operating system DVD and then insert the Driver Recovery DVD. Install the Hardware Enabling Drivers first, and then install Recommended Applications. 136 Chapter 12 Backup and recovery in Windows 7...

  • Page 149: 13 Backup And Recovery In Suse Linux

    Creating restore media You can create an HP Factory Image, using an installed or an external DVD±RW optical drive or a USB drive. The HP Factory Image can be used to perform system recovery in the event of a system failure. The recovery tool reinstalls the original operating system and HP programs and drivers that were installed at the factory.

  • Page 150: Performing A System Recovery

    To restore the computer from the recovery disc, follow these steps: If possible, back up all personal files. Insert the HP Factory Image into the optical drive or insert the USB disk on key into the USB port, and restart the computer.

  • Page 151: Remove Everything And Reinstall Sled

    Remove everything and reinstall SLED Sometimes you want to perform detailed reformatting of your computer, or you want to remove personal information before you give away or recycle your computer. The process described in this section provides a speedy, simple way to return the computer to its original state. This option removes all personal data, applications, and settings from your computer, and reinstalls the Linux operating system.

  • Page 152: 14 Statement Of Memory Volatility

    14 Statement of memory volatility The purpose of this chapter is to provide general information regarding nonvolatile memory in HP Business Notebook PCs. This chapter also provides general instructions for restoring nonvolatile memory that can contain personal data after the system has been powered off and the hard drive has been removed.

  • Page 153: Nonvolatile Memory Usage

    (select protected device via the host processor. by the HP Sure Start models only) backup of The content is managed Embedded Controller. critical System solely by the HP Sure Start BIOS code, EC Embedded Controller. Nonvolatile memory usage 141...
  • Page 154 Code is updated when the memory and is available configuration system BIOS is updated. on the HP website; go to data. Configuration data and http://www.hp.com/ settings are input using the support, and select your Computer Setup (BIOS) or a country.

  • Page 155: Questions And Answers

    Reader flash fingerprint programmed by user application can make the templates. enrollment in HP ProtectTools call to write to the flash. Security Manager. Questions and answers How can the BIOS settings be restored (returned to factory settings)? IMPORTANT: Restore defaults does not securely erase any data on your hard drive. See question and answer 6 for steps to securely erase data.
  • Page 156 Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. Select Main, and then select Restore defaults. The Unified Extensible Firmware Interface (UEFI) BIOS an industry-standard software interface between the platform firmware and an operating system (OS).

  • Page 157: Using Hp Sure Start (Select Models Only)

    BIOS to its previously safe state, without user intervention. Those select computer models ship with HP Sure Start configured and enabled. HP Sure Start is configured and already enabled so that most users can use the HP Sure Start default configuration. The default configuration can be customized by advanced users.

  • Page 158: 15 Power Cord Set Requirements

    15 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 159 Country/region Accredited agency Applicable note number Sweden SEMKO Switzerland Taiwan BSMI The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

  • Page 160: 16 Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/...

  • Page 161: Index

    Index Bracket Kit removal 81 AC adapter 16 components 29 spare part numbers 22, 39, 81 AC adapter, spare part numbers 33, spare part number 29, 38 display bezel buttons removal 66 AC adapter/battery light 13 left pointing stick 12 spare part numbers 28, 36, 38, accessory battery connector, left TouchPad 12...
  • Page 162 82 webcam 7 ExpressCard slot 14 spare part number 83 wireless 11 external media cards, product HP Recovery Disc Creator, using lock, spare part numbers 33, 35 description 4 low-voltage differential signalling HP Recovery partition board checking for presence 135...
  • Page 163 removal 94 removal/replacement operating system, product spare part numbers 24, 38, 39, preliminaries 41 description 5 procedures 45, 66 optical drive processor heat sink remove everything and reinstall precautions 42 removal 91 Windows 129 product description 3 spare part numbers 26, 38, 91 reset removal 56 product description...
  • Page 164 Smart Card reader webcam 7 removal 88 identifying 7 spare part number 25, 38, 88 webcam light, identifying 7 smart card slot 14 webcam/microphone module solid-state drive removal 70 precautions 42 spare part number 39, 70 product description 2 Windows removal 50 Refresh 129 spare part numbers 25, 32, 50...

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