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Most important error messages
Remove and re-insert the strip,
application area upwards, in
the direction indicated by the
arrows, until it snaps into place.
does not belong to Glucose test
strips from the Glucotrend or
Accu-Chek Active blood
glucose systems. Remove this
coding chip, insert the correct
coding chip.
re-insert it. If you again see the
error message, you cannot use
the chip and pack of test strips.
optics (Chapter 7.1 of the
Reference Manual). Check that
the test strip is lying flat and
straight in the test strip guide.
If the message persists, the
meter has a fault. Please call
the Accu-Chek Customer
Careline. Rarely: you applied
too little blood to the strip.
Repeat the test with a new
Accu-Chek Active test strip.
inserted a test strip that has
already been used or is too
old. Clean the measurement
optics (Chapter 7.1 of the
Reference Manual) and repeat
the test with a new Accu-Chek
Active test strip
Move somewhere else.
This message appears...
Using your Accu-Chek Softclix finger pricker
You may wish to carry this pocket testing guide around with you in the Accu-Chek
Active carry case. If you have any further queries please refer to the reference manual.
Further assistance may be obtained by calling the Accu-Chek Customer Careline
0800 701000 (UK) or 1 800 709600 (IRELAND)
FREE on:
100% no quibble lifetime guarantee
Virtually Pain-free Testing made simple
Free batteries and quality control solutions for life
Everything you need to get started straight away
Accu-Chek Customer Careline call FREE
on 0800 701000 ( UK ) or 1 800 709600 ( Ireland )
or visit www.accu-chek.co.uk
The test strip
has been
inserted
incorrectly.
The wrong
coding chip is
inserted. This
coding chip
The coding
chip cannot be
read. Remove
the chip and
Measurement
optics error.
Clean the
measurement
The
measurement
optics are dirty
or you have
The meter was
exposed to a
strong electro-
magnetic field.
in Test Mode
when the
result is
displayed (Test
and Memory)
in all modes
in Test Mode
Check that you have set the dial to the desired
penetration depth. The Accu-Chek Softclix finger
pricker has 11 different depth settings and when
starting it is recommended that you set it to 1 or 2.
Pull off the cap. Insert a new lancet into the
lancet holder and push it in until it clicks.
Remove the protective cap from the lancet with
a twisting motion. Press the Accu-Chek Softclix
cap on again until it clicks.
Press in the priming button until it clicks at the
end of the device. The finger pricker is primed
when a yellow dot appears in the transparent
release button.
Gently press the Accu-Chek Softclix against the
side of the fingertip and press the circular
release button found on the side of the device.
After measuring your blood glucose, pull off
the Accu-Chek Softclix cap and slide the ejector
forwards to remove the lancet and dispose of
it safely.
ACCU-CHEK and SOFTCLIX are trademarks of Roche.
© 2006 Roche Diagnostics. All rights reserved.
Roche Diagnostics Ltd. Charles Avenue, Burgess Hill
West Sussex, RH15 9RY
www.accu-chek.co.uk
has a fault, or is not properly
inserted in the meter.
Remove the coding chip and
re-insert it.
testing, or was dosed with
blood too soon. Repeat the
test with a new test strip and
ensure that it snaps into place.
used. Please call the
Accu-Chek Customer Careline.
test strip was not lying flat
and straight in the test strip
guide. Repeat the test with a
new test strip.
of the meter is outside the
permitted range. Move the
meter to a room-temperature
environment and wait until the
meter has acclimatised and the
error message has
disappeared.
and means:
The surrounding temperature
is/was close to the limit
(+10°C – +40°C ). Do not use
the result as a basis for
therapeutic decisions.
When this symbol first appears,
the battery still has power for
about 50 tests. Replace the
battery at the earliest
opportunity.
The light is too bright, testing
is not possible. Please move to
another location.
COMMITMENT
More than a meter
The coding
chip was
removed
during testing,
The test strip
was not fully
inserted, was
moved during
The Accu-Chek
Active meter
has a fault and
cannot be
You applied
too little blood
to the test
strip, or the
The coding
chip is missing
or has a fault.
The ambient
temperature
or the
temperature
The blood
glucose result
is above 33.3
mmol/L.
The blood
glucose result
is below 0.6
mmol/L.

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Summary of Contents for Accu-Chek Active

  • Page 1 You may wish to carry this pocket testing guide around with you in the Accu-Chek Active carry case. If you have any further queries please refer to the reference manual. Further assistance may be obtained by calling the Accu-Chek Customer Careline...
  • Page 2: Setting The Date And Time

    Running a quality control test To ensure reliable results, you must periodically check the performance of your Accu-Chek Active. Do this by running a quality control check using Accu-Chek Active Control Solutions. How to run a quality control test Insert test strip into meter, this automatically puts the meter in test mode.