If Usb Connection Fails - Ricoh MP 6002 User Manual

If USB Connection Fails

This section describes how to troubleshoot a problem related to USB connections.
Problem
The machine is not
automatically recognized.
Windows has already
configured the USB settings.
The machine does not
recognize the USB
connection even when a
USB cable is inserted.
Causes
The USB cable is not
connected properly.
Check whether the computer
has identified the machine as
an unsupported device.
If the USB cable is
connected while the
machine is off, the machine
might not recognize the USB
connection.
If USB Connection Fails
Solutions
Disconnect the USB cable, and then
turn off the main power switch. Turn on
the main power switch again. When
the machine has fully booted up,
reconnect the USB cable.
Open Windows' Device Manager,
and then, under [Universal Serial Bus
controllers], remove any conflicting
devices. Conflicting devices have a [!]
or [?] icon by them. Take care not to
accidentally remove required devices.
For details, see Windows Help.
Press the operation switch, and then
disconnect the USB cable. When the
machine has returned to the ready
condition, reconnect the USB cable.
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