Page 1
N300 WiFi Router Mode l WNR 2000 v 5 Us e r Manual August 2014 202-11381-01 350 East Plumeria Drive San Jose, CA 95134...
Page 2
See the regulatory compliance document before connecting the power supply. Trademarks NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice.
This chapter covers the following topics: • Unpack Your Router • Front Panel • Rear Panel • Position Your Router • Cable Your Router For more information about the topics covered in this manual, visit the support website at http://support.netgear.com.
N300 WiFi Router Unpack Your Router Your package contains the following items. Router Ethernet cable Power adapter Figure 1. Package contents Front Panel The router has status LEDs and buttons on the front. Power LED Internet LED WiFi LED WiFi On/Off button WPS button / LED Figure 2.
Page 8
N300 WiFi Router You can use the LEDs to verify status and connections. The following table lists and describes each LED and button on the front panel of the router. Table 1. LED and button descriptions Description WiFi On/Off Pressing this button for two seconds turns the WiFi radio in the router on and off. If this LED button with LED is lit, the WiFi radio is on.
N300 WiFi Router Rear Panel The rear panel has the connections and button shown the following figure. Ethernet LAN ports Internet port Power adapter input Power On/Off button Figure 3. Router rear panel Position Your Router The router lets you access your network anywhere within the operating range of your wireless network.
N300 WiFi Router Microwaves Computers Base of a cordless phone 2.4 GHz cordless phone • Place the router away from large metal surfaces, large glass surfaces, insulated walls, and items such as these: Solid metal doors Aluminum studs Fish tanks Mirrors Brick Concrete...
Connect to the Network and Access the Router This chapter contains the following sections: • Connect to the Network • Types of Logins • Log In to the Router...
N300 WiFi Router Connect to the Network You can connect to the router’s network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).
When you connect to the network (either with WiFi or with an Ethernet cable), you can use a web browser to access the router to view or change its settings. The first time you access the router, NETGEAR genie automatically checks to see if your router can connect to your Internet service.
Specify Initial Settings This chapter contains the following sections: • Use the Setup Wizard • Manually Set Up the Internet Connection • Specify IPv6 Internet Connections • Change the MTU Size...
N300 WiFi Router Use the Setup Wizard You can use the Setup Wizard to detect your Internet settings and automatically set up your router. The Setup Wizard is not the same as the genie screens that display the first time you connect to your router to set it up.
N300 WiFi Router Manually Set Up the Internet Connection You can view or change the router’s Internet connection settings. Specify an Internet Connection Without a Login To specify the Internet connection settings: Launch a web browser from a computer or wireless device that is connected to the network.
Use This MAC Address. Enter the MAC address that you want to use. Click the Apply button. Your settings are saved. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see Chapter 9, Troubleshooting. Specify an Internet Connection That Uses a Login To view or change the basic Internet setup: ...
Page 18
N300 WiFi Router Select Internet. Scroll to view more settings In the Does your Internet connection require a login section of the screen, select the Yes radio button. The screen adjusts. In the Internet Service Provider list, select the encapsulation method: PPPoE, PPPoA, or L2TP.
Use This MAC Address. Enter the MAC address that you want to use. Click the Apply button. Your settings are saved. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see Chapter 9, Troubleshooting. Specify IPv6 Internet Connections You can set up an IPv6 Internet connection if genie does not detect it automatically.
N300 WiFi Router Your Internet service provider (ISP) can provide this information. For more information about IPv6 Internet connection, see the following sections. Use Auto Detect for an IPv6 Internet Connection on page 20 Use Auto Config for an IPv6 Internet Connection on page 22 Set Up a 6to4 Tunnel IPv6 Internet Connection on page 23...
Page 21
N300 WiFi Router The screen adjusts: The router automatically detects the information in the following fields: • Connection Type. This field indicates the connection type that is detected. • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface.
N300 WiFi Router Use Auto Config for an IPv6 Internet Connection To set up an IPv6 Internet connection through auto configuration: Launch a web browser from a computer or wireless device that is connected to the network. In the address field of the web browser, enter www.routerlogin.net or www.routerlogin.com.
N300 WiFi Router Most people can leave this field blank, but if your ISP gave you a specific host name, enter it here. (Optional) In the DHCP Domain Name (If Required) field, enter a domain name. You can type the domain name of your IPv6 ISP. Do not enter the domain name for the IPv4 ISP here.
Page 24
N300 WiFi Router In the Internet Connection Type list, select 6to4 Tunnel. The screen adjusts: The router automatically detects the information in the Router’s IPv6 Address on LAN field. This field shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.
N300 WiFi Router Set Up a Pass Through IPv6 Internet Connection In pass-through mode, the router works as a Layer 2 Ethernet switch with two ports (LAN and WAN Ethernet ports) for IPv6 packets. The router does not process any IPv6 header packets. To set up a pass-through IPv6 Internet connection: ...
Page 26
N300 WiFi Router The screen adjusts: Configure the fixed IPv6 addresses for the WAN connection: • IPv6 Address/Prefix Length. The IPv6 address and prefix length of the router WAN interface. • Default IPv6 Gateway. The IPv6 address of the default IPv6 gateway for the router’s WAN interface.
N300 WiFi Router Your settings are saved. Set Up a DHCP IPv6 Internet Connection To set up an IPv6 Internet connection with a DHCP server: Launch a web browser from a computer or wireless device that is connected to the network.
N300 WiFi Router (Optional) In the User Class (If Required) field, enter a host name. Most people can leave this field blank, but if your ISP gave you a specific host name, enter it here. (Optional) In the Domain Name (If Required) field, enter a domain name. You can type the domain name of your IPv6 ISP.
Page 29
N300 WiFi Router The screen adjusts: The router automatically detects the information in the following fields: • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.
“fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs: •...
Page 31
Table 2. Common MTU sizes Application 1500 The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE or VPN and is the default value for NETGEAR routers, adapters, and switches. 1492 Used in PPPoE environments. 1472 Maximum size to use for pinging.
Optimize Performance This chapter contains the following sections: • Prioritize Internet Traffic with Quality of Service • Optimize Internet Gaming with Upstream QoS • Optimize Internet Streaming with QoS • Wi-Fi Multimedia Quality of Service • Improve Network Connections with Universal Plug and Play...
Figure 5. Upstream QoS assigns high priority to gaming traffic from your Xbox NETGEAR recommends that only gamers enable the Upstream QoS feature. If you do not game and you turn on this feature, some applications might not perform as well as usual.
Page 34
N300 WiFi Router To enable upstream QoS: Launch a web browser from a computer or wireless device that is connected to the network. In the address field of the web browser, enter http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. Enter the router user name and password.
Figure 6. QoS can assign high priority to streaming from the Internet NETGEAR recommends that you enable this feature only if you use streaming Internet. When QoS assigns a high priority to streaming video, it also assigns lower priority to the rest of your Internet traffic.
N300 WiFi Router The screen adjusts. Click the Apply button. The router assigns a high priority to video streaming from the Internet traffic. Add QoS Rules by Service To add a QoS rule for a service: Launch a web browser from a computer or wireless device that is connected to the network.
N300 WiFi Router The screen adjusts. In the Applications list, select an application or service. In the Priority list, select the priority for the rule. The priority selections correspond to the queues in the QoS rules table. Click the Add button. The service displays in the QoS rules table.
N300 WiFi Router The QoS Setup screen displays. Select the Turn Internet Access QoS On check box. The screen adjusts. Leave the Add Rules By Device radio button selected. Computers and devices that are connected to the network display in the MAC Device List. By default, each device has a normal priority.
N300 WiFi Router In the address field of the web browser, enter http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive.
N300 WiFi Router Select the By Service radio button. In the QoS rules table, click the application or service to select it. Click the Delete button. The rule is deleted. Delete All QoS Rules To delete all QoS rules: Launch a web browser from a computer or wireless device that is connected to the network.
N300 WiFi Router A login screen displays. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. Select ADVANCED > Setup > QoS Setup. Clear the Enable WMM (Wi-Fi multimedia) settings check box.
Page 42
N300 WiFi Router To enable Universal Plug and Play: Launch a web browser from a computer or wireless device that is connected to the network. In the address field of the web browser, enter www.routerlogin.net or www.routerlogin.com. A login screen displays. Enter the router user name and password.
Page 43
N300 WiFi Router The UPnP Portmap Table displays the IP address of each UPnP device that is accessing the router and which ports (internal and external) that device has opened. The UPnP Portmap Table also displays what type of port is open and whether that port is still active for each IP address.
Control Access to the Internet This chapter explains how to prevent objectionable content from reaching the computers and other devices that are connected to your network. This chapter includes the following sections: • Set Up Parental Controls • Use Keywords to Block Internet Sites •...
The BASIC Home screen displays. Select Parental Controls. Click either the Windows Users or Mac Users button. Follow the onscreen instructions to download and install the NETGEAR Live Parental Controls management utility. Control Access to the Internet...
Page 46
N300 WiFi Router After installation, Live Parental Controls automatically starts. Click the Next button. Read the note, and click the Next button again to proceed. Because Live Parental Controls uses free OpenDNS accounts, you are prompted to log in or create a free account. Select a radio button as follows: •...
N300 WiFi Router Complete the fields and click the Next button. After you log on or create your account, the filtering level screen displays: Select a filtering level and click the Next button. The Setup is Complete screen displays. Click the Take me to the status screen button. Parental controls are now set up for the router.
Page 48
N300 WiFi Router Select ADVANCED > Security > Block Sites. Select a keyword blocking option: • Per Schedule. Use keyword blocking according to a schedule you set. (See Schedule When to Block Internet Sites and Services on page 51.) • Always.
N300 WiFi Router The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. Select ADVANCED > Security > Block Sites. Do one of the following: • To delete a single word, select it and click the Delete Keyword button. The keyword is removed from the list.
Page 50
N300 WiFi Router • To block the services continuously, select the Always radio button. • To block the services based on a schedule, select the Per Schedule radio button. For information about how to specify the schedule, see Schedule When to Block Internet Sites and Services on page 51.
N300 WiFi Router Schedule When to Block Internet Sites and Services When you schedule blocking, the same schedule is used to block sites and to block services. For information about how to specify what you want the router to block, see Use Keywords to Block Internet Sites on page 47 and...
N300 WiFi Router In the address field of the web browser, enter www.routerlogin.net or www.routerlogin.com. A login screen displays. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive.
Page 53
N300 WiFi Router Select ADVANCED > Security > E-mail. Select the Turn E-mail Notification On check box. In the Your Outgoing Mail Server field, enter the name of your Internet provider outgoing (SMTP) mail server (such as mail.myISP.com). You might be able to find this information in the configuration screen of your email program.
Specify Network Settings This chapter includes the following sections: • View or Change the WAN Settings • Set Up a Default DMZ Server • Change the Router’s Device Name • Change the LAN TCP/IP Settings • Specify the IP Addresses That the Router Assigns •...
N300 WiFi Router View or Change the WAN Settings You can view the wide area network (WAN) settings for the Internet port. You can set up a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the router to respond to a ping to its WAN (Internet) port.
N300 WiFi Router MTU only if you are sure that it is necessary for your Internet connection. See Change the MTU Size on page 30. Click the Apply button. Your changes are saved. Set Up a Default DMZ Server The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation (NAT).
N300 WiFi Router Type the IP address. Click the Apply button. Your settings are saved. Change the Router’s Device Name The router’s device name is WNR2000v5. This device name displays in a file manager when you browse your network. To change the router’s device name: ...
N300 WiFi Router Change the LAN TCP/IP Settings The router is preconfigured to use private IP addresses on the LAN side and to act as a DHCP server. The router’s default LAN IP configuration is as follows: • LAN IP address. 192.168.1.1 •...
N300 WiFi Router The IP address and subnet mask identify which addresses are local to a specific device and which must be reached through a gateway or router. Click the Apply button. Your settings are saved. If you changed the LAN IP address of the router, you are disconnected when this change takes effect.
N300 WiFi Router Select ADVANCED > Setup > LAN Setup. Specify the range of IP addresses that the router assigns: a. In the Starting IP Address field, type the lowest number in the range. This IP address must be in the same subnet as the router. b.
Page 61
N300 WiFi Router The BASIC Home screen displays. Select ADVANCED > Setup > LAN Setup. The LAN Setup screen displays. In the Address Reservation section, click the Add button. In the IP Address field, type the IP address to assign to the computer or server. Choose an IP address from the router’s LAN subnet, such as 192.168.0.x.
N300 WiFi Router In the address field of the web browser, enter www.routerlogin.net or www.routerlogin.com. A login screen displays. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive.
You can find the preset SSID and password on the router label. The preset SSID and password are uniquely generated for every device to maximize your wireless security. NETGEAR recommends that you do not change your preset security settings. If you change your preset security settings, make a note of the new settings and store the note in a safe place where you can easily find it.
Page 64
When you use multiple access points, it is better if adjacent access points use different channels to reduce interference. NETGEAR recommends channel spacing between adjacent access points of four channels (for example, use Channels 1 and 5, or 6 and 10).
Page 65
N300 WiFi Router If you used WiFi to connect to the network and you changed the SSID, you are disconnected from the network. Make sure that you can connect with WiFi to the network with its new settings. If you cannot connect, check the following: •...
Your router comes with preset WPA2 or WPA security. The password that you enter to connect to your network is unique to your router and is on the router label. NETGEAR recommends that you use the preset security but you can change the password. NETGEAR recommends that you do not disable security.
N300 WiFi Router Use the Router as a Wireless Access Point You can set up the router to run as an access point (AP) on the same local network as another router. To set up the router as an AP: ...
Note: To avoid interference with other routers or gateways in your network, NETGEAR recommends that you use different wireless settings on each router. You can also turn off the wireless radio on the other router or gateway and use the WNR2000v5 only for wireless client access.
Page 69
Select a security option. The WPA2 options use the newest standard for the strongest security, but some older computers and wireless devices cannot use it. NETGEAR recommends that you select the WPA-PSK [TKIP] + WPA2-PSK [AES] radio button. This setting protects your WiFi network and lets computers and wireless devices connect to the WiFi network by using either WPA2 or WPA security.
N300 WiFi Router Control the Wireless Radio The router has an internal wireless radio that broadcasts signals in the 2.4 GHz range. By default, this radio is on so that you can connect wirelessly to the router. When the wireless radio is off, you can still use an Ethernet cable for a LAN connection to the router.
N300 WiFi Router Select ADVANCED > Advanced Setup > Wireless Settings. Select or clear the Enable Wireless Router Radio check box. Clearing this check box turns off the WiFi feature of the router. Click the Apply button. If you disabled the wireless radio, the WiFi LED turns off.
N300 WiFi Router Click the Add a new period button. Use the lists, radio buttons, and check boxes to set up a period during which you want to turn off the wireless signal. Click the Apply button. The Advanced Wireless Settings screen displays. Select the Turn off wireless signal by schedule check box to activate the schedule.
(Optional) Select or clear the Keep Existing Wireless Settings check box. By default, the Keep Existing Wireless Settings check box is selected. NETGEAR recommends that you leave this check box selected. If you clear this check box, the next time a new wireless client uses WPS to connect to the router, the router wireless settings change to an automatically generated random SSID and security key.
Page 74
N300 WiFi Router A login screen displays. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. Select ADVANCED > Advanced Setup > Dynamic DNS. Register for an account with one of the Dynamic DNS service providers whose URLs display in the Service Provider list.
Manage Your Network This chapter describes the router settings for administering and maintaining your router and home network. This chapter includes the following sections: • View Router Information • Reboot the Router • View Logs of Router Activity • Monitor Internet Traffic •...
N300 WiFi Router View Router Information To view router status and usage information: Launch a web browser from a computer or wireless device that is connected to the network. In the address field of the web browser, enter www.routerlogin.net or www.routerlogin.com.
N300 WiFi Router The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. Select ADVANCED. The ADVANCED Home screen displays. The Internet Port pane displays these WAN Internet port settings: •...
N300 WiFi Router Status. The link status of the port. TxPkts. The number of packets transmitted on this port since reset or manual clear. RxPkts. The number of packets received on this port since reset or manual clear. Collisions. The number of collisions on this port since reset or manual clear. Tx B/s.
N300 WiFi Router In the Internet Port pane, click the Connection Status button. The following information displays: • IP Address. The IP address that is assigned to the router. • Subnet Mask. The subnet mask that is assigned to the router. •...
N300 WiFi Router The BASIC Home screen displays. Select ADVANCED. The ADVANCED Home screen displays. The Wireless Settings pane displays the following information: • Name (SSID). The wireless network name (SSID) that the router uses. • Region. The geographic region where the router is being used. It is illegal to use the wireless features of the router in some parts of the world.
N300 WiFi Router • Allow guests to see each other and to access my local network. If this feature is on, anyone who connects to this SSID has access to your local network, not just Internet access. Reboot the Router Rebooting the router disconnects all computers and mobile devices from the router’s network.
Page 82
N300 WiFi Router To view and customize logs: Launch a web browser from a computer or wireless device that is connected to the network. In the address field of the web browser, enter www.routerlogin.net or www.routerlogin.com. A login screen displays. Enter the router user name and password.
N300 WiFi Router To clear the log entries, click the Clear Log button. To send the log immediately, click the Send Log button. Monitor Internet Traffic Traffic metering allows you to monitor the volume of Internet traffic that passes through the router Internet port.
N300 WiFi Router You can use either the traffic volume control feature or the connection time control feature: • Select the Traffic volume control by radio button and select one of the following options: No Limit. No restriction is applied when the traffic limit is reached. Download only.
N300 WiFi Router A login screen displays. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. Select ADVANCED > Administration > Backup Settings. Click the Back Up button.
You can the default password that is used to log in to the router with the user name admin. If you change this password, NETGEAR recommends that you enable password recovery. Password recovery allows you to recover a forgotten password.
N300 WiFi Router To set the password for the user name admin: Launch a web browser from a computer or wireless device that is connected to the network. In the address field of the web browser, enter www.routerlogin.net or www.routerlogin.com.
Page 88
N300 WiFi Router Note: Be sure to change the password for the user name admin to a secure password. The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols. It can be up to 30 characters. To set up remote management: ...
Page 89
N300 WiFi Router Specify the port number for accessing the web management interface. Normal web browser access uses the standard HTTP service port 80. For greater security, enter a custom port number for the remote web management interface. Choose a number from 1024 to 65535, but do not use the number of any common service port. The default is 8080, which is a common alternate for HTTP.
Specify Internet Port Settings You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features. This chapter includes the following sections: • Set Up Port Forwarding to a Local Server •...
N300 WiFi Router Set Up Port Forwarding to a Local Server If you have a server in your home network, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet.
N300 WiFi Router The service displays in the list. Add a Custom Port Forwarding Service To add a custom service: Find out which port number or range of numbers the service or application uses. You can usually find this information by contacting the publisher of the application or user groups or news groups.
N300 WiFi Router Type the IP address in the Internal IP address field or select the radio button for an attached device listed in the table. Click the Apply button. The service is now in the list on the Port Forwarding/Port Triggering screen. Edit a Port Forwarding Service To edit a port forwarding entry: ...
N300 WiFi Router The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering. Leave the Port Forwarding radio button selected the service type. In the table, select the radio button next to the service name.
N300 WiFi Router Your web server at IP address 192.168.1.123 receives the request and sends a reply message to your router. Your router performs Network Address Translation (NAT) on the source IP address, and sends the reply through the Internet to the computer or wireless device that sent the web page request.
Page 96
N300 WiFi Router Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering. The Port Forwarding/Port Triggering screen displays. Select the Port Triggering radio button. Click the Add Service button. In the Service Name field, type a descriptive service name. From the Service User list, select a user option: •...
N300 WiFi Router Application Example: Port Triggering for Internet Relay Chat Some application servers, such as FTP and IRC servers, send replies to multiple port numbers. Using port triggering, you can tell the router to open more incoming ports when a particular outgoing port starts a session.
Troubleshooting This chapter provides information to help you diagnose and solve problems you might have with your router. If you do not find the solution here, visit the NETGEAR support site at http://support.netgear.com for product and contact information. This chapter contains the following sections: •...
N300 WiFi Router Forgotten Passwords The router user name admin lets you use a web browser to log in to the router to view or change its settings. The router’s WiFi network name lets you connect to its WiFi network. Both admin and the WiFi network have passwords by default, which are on labels on the bottom of the router.
N300 WiFi Router WiFi Passwords The router comes preset with a unique WiFi network name and WiFi password. This information is on a label on the bottom of the router. You can also set up a guest network to allow visitors to access your Internet connection. If you changed the WiFi settings and do not remember what they are, you can use a wired Ethernet connection to log in to the router to view the WiFi settings.
Specify Basic WiFi Settings page 63. Changes Not Saved If the router does not save the changes you make through the NETGEAR genie screens, do the following: • When you log in to the router and change the settings on a screen, always click the Apply button before you move to another screen or tab, or your changes are lost.
Make sure that the power adapter cord is securely connected to your router and securely connected to a functioning power outlet. • Make sure that you are using the power adapter cord that NETGEAR supplied for this product. If the Power LED blinks slowly and continuously, the router firmware is corrupted. This can happen if a firmware upgrade is interrupted or if the router detects a problem with the firmware.
To return the router to its factory settings, press and hold the Reset button. For more information, see Factory Settings on page 111. If the error persists, you might have a hardware problem. Contact technical support at www.netgear.com/support. Internet LEDs Is Off If the Internet LED does not light, check the following: •...
WAN IP address, the Setup Wizard cannot automatically resolve this issue. If you are attempting to set up your NETGEAR router as a replacement for an ADSL gateway in your network, the router cannot perform many gateway services. For example, the router cannot convert ADSL or cable data into Ethernet networking information.
N300 WiFi Router Click the ADVANCED tab. The Router Status screen displays. In the Internet Port pane, check that an IP address is shown for the Internet port. If 0.0.0.0 is shown, your router did not obtain an IP address from your ISP. For more information about the Internet Port pane, see View Internet Port Information page 76.
N300 WiFi Router If your computer obtains its information from the router by DHCP, reboot the computer and verify the gateway address. • You might be running login software that is no longer needed. If your ISP provided a program to log you in to the Internet (such as WinPoET), you no longer need to run that software after installing your router.
N300 WiFi Router Troubleshoot Your Network Using the Ping Utility Most network devices and routers contain a ping utility that sends an echo request packet to the designated device. The device then responds with an echo reply. You can troubleshoot a network by using the ping utility on your computer or workstation.
N300 WiFi Router In the field provided, type ping -n 10 <IP address> where <IP address> is the IP address of a remote device such as your ISP DNS server. If the path is functioning correctly, replies like those examples shown in Test the LAN Path to Your Router on page 107 are displayed.
Page 109
N300 WiFi Router • If your router’s IP address was changed and you do not know the current IP address, clear the router’s configuration to factory defaults. This sets the router’s IP address to 192.168.1.1. This procedure is explained in Factory Settings on page 111.
N300 WiFi Router Factory Settings You can return the router to its factory default settings. To restore the factory default settings: Locate the round hole in the bottom of the router. The Reset button is inside of this hole. Use a paperclip or sharp object to press and hold the Reset button for at least seven seconds.
Page 112
N300 WiFi Router Table 3. Router factory default settings (continued) Feature Default Behavior Local area LAN IP 192.168.1.1 network (LAN) Subnet mask 255.255.255.0 DHCP server Enabled DHCP range 192.168.1.2 to 192.168.1.254 Time zone United States is Pacific Time; otherwise, varies by region Time zone adjusted for daylight Disabled saving time...