Ricoh M018 Service Manual
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Ricoh M018 Service Manual

Ricoh M018 Service Manual

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M018/M019
SERVICE MANUAL
004349MIU

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Summary of Contents for Ricoh M018

  • Page 1 M018/M019 SERVICE MANUAL 004349MIU...
  • Page 5 M018/M019 SERVICE MANUAL 004349MIU...
  • Page 7 It is the reader's responsibility when discussing the information contained within this document to maintain a level of confidentiality that is in the best interest of Ricoh Americas Corporation and its member companies. NO PART OF THIS DOCUMENT MAY BE REPRODUCED IN ANY FASHION AND DISTRIBUTED WITHOUT THE PRIOR PERMISSION OF RICOH AMERICAS CORPORATION.
  • Page 9 Ricoh Technical Training Program. Untrained uncertified users utilizing information contained in this service manual to repair or modify Ricoh equipment risk personal injury, damage to property or loss of warranty protection. Ricoh Americas Corporation...
  • Page 11 LEGEND PRODUCT COMPANY CODE GESTETNER LANIER RICOH SAVIN M018 SP C231SF SP C231SF Aficio SP C231SF SP C231SF M019 SP C232SF SP C232SF Aficio SP C232SF SP C232SF DOCUMENTATION HISTORY REV. NO. DATE COMMENTS 02/2009 Original Printing...

  • Page 13: Table Of Contents

    M018/M019 TABLE OF CONTENTS PRODUCT INFORMATION 1. PRODUCT INFORMATION............1-1 1.1 SPECIFICATIONS ..................1-1 1.2 MACHINE OVERVIEW ................1-2 1.2.1 COMPONENT LAYOUT ..............1-2 Engine ....................1-2 ADF ...................... 1-3 Scanner ....................1-3 1.2.2 PAPER PATH ................... 1-4 Engine ....................1-4 ADF ......................
  • Page 14 4.6.5 ITB (IMAGE TRANSFER BELT) CONTACT SENSOR ....4-22 4.6.6 TM (TONER MARK) SENSOR BASE ..........4-23 4.6.7 WASTE TONER BOTTLE SET SENSOR........4-24 4.6.8 WASTE TONER OVERFLOW SENSOR ........4-26 4.7 PAPER TRANSFER................. 4-27 4.7.1 TRANSFER UNIT ................4-27 4.7.2 TRANSFER ROLLER ..............4-28 M018/M019...
  • Page 15 4.11.6 LSU FAN MOTOR ................ 4-49 4.11.7 ID CHIP BOARD ................4-50 4.11.8 PSU ....................4-52 Fuse ....................4-54 4.11.9 HIGH VOLTAGE POWER SUPPLY BOARD ......4-54 4.11.10 TEMPERATURE/HUMIDITY SENSOR........4-55 4.11.11 DUPLEX MOTOR............... 4-56 4.11.12 SPEAKER .................. 4-57 4.11.13 EEPROM..................4-58 M018/M019...
  • Page 16 5.2 CONFIGURATION PAGE INFORMATION ..........5-2 5.2.1 OVERVIEW..................5-2 To Print the Configuration Page/ Maintenance Page ......5-2 5.3 FIRMWARE UPDATING ................5-3 5.3.1 CHECKING THE MACHINE FIRMWARE VERSION......5-3 5.3.2 UPDATING THE CONTROLLER FIRMWARE ......... 5-3 Preparation................... 5-3 Updating Procedure ................5-4 M018/M019...
  • Page 17 6.1 TROUBLESHOOTING GUIDE..............6-1 6.2 IMAGE PROBLEMS................... 6-2 6.2.1 OVERVIEW..................6-2 6.2.2 CHECKING A SAMPLE PRINTOUT..........6-3 Printer Driver Setting for Printing a Sample.......... 6-4 M018/M019 SERVICE MANUAL APPENDICES SEE M018/M019 SERVICE MANUAL APPENDICES SECTION FOR DETAILED TABLE OF CONTENTS M018/M019...

  • Page 19: Product Information

    PRODUCT INFORMATION APPENDIX: SPECIFICATIONS INSTALLATION APPENDIX: PREVENTIVE MAINTENANCE PREVENTIVE MAINTENANCE APPENDIX: TROUBLESHOOTING GUIDE REPLACEMENT AND ADJUSTMENT APPENDIX: SP MODE TABLES SYSTEM MAINTENANCE REFERENCE APPENDIX: MACHINE SWAP TROUBLESHOOTING...

  • Page 21: Read This First

    Read This First Safety Notices Important Safety Notices Prevention of Physical Injury Before disassembling or assembling parts of the machine and peripherals, make sure that the machine power cord is unplugged. The wall outlet should be near the machine and easily accessible. If any adjustment or operation check has to be made with exterior covers off or open while the main switch is turned on, keep hands away from electrified or mechanically driven components.

  • Page 22: Laser Safety

    To prevent a fire or explosion, keep the machine away from flammable liquids, gases, and aerosols. A fire or an explosion might occur. The Controller board on the MF model contains a lithium battery. The danger of explosion exists if a battery of this type is incorrectly replaced. Replace only with the same or an equivalent type recommended by the manufacturer.
  • Page 23 Symbols, Abbreviations and Trademarks This manual uses several symbols and abbreviations. The meaning of those symbols and abbreviations are as follows: See or Refer to Clip ring Screw Connector Clamp E-ring Short Edge Feed Long Edge Feed Trademarks ® ® ®...
  • Page 25 SPECIFICATIONS SPECIFICATIONS REVISION HISTORY Page Date Added/Updated/New None...

  • Page 27: Product Information

    Specifications 1. PRODUCT INFORMATION 1.1 SPECIFICATIONS See "Appendices" for the following information: "General Specifications" "Supported Paper Sizes" M018/M019...

  • Page 28: Machine Overview

    10. By-pass 3. Development Roller (AIO) 11. Paper Feed Roller 4. Paper Exit 12. ITB (Image Transfer Belt) Unit 5. Fusing Unit 13. OPC (AIO) 6. Fusing Lamp 14. Tray 1 7. Duplex Path 15 EGB/Controller 8. Transfer Roller M018/M019...

  • Page 29: Adf

    5. Exit Roller 2. Feed Roller 6. Original Set Sensor 3. Separation Roller 7. DF Exposure Glass 4. Pick-up Roller Scanner 1. Scanner Carriage Unit 4. Carriage Drive Bar 2. DF Exposure Glass 5. White Plate 3. Exposure Glass M018/M019...

  • Page 30: Paper Path

    Machine Overview 1.2.2 PAPER PATH Engine Paper path from tray 1 Duplex path By-pass tray Paper path from tray 2 (optional) Original path M018/M019...

  • Page 31: Drive Layout

    This drives the black AIO and the ITB (Image Transfer Belt). Duplex Motor: This drives the paper exit roller and the duplex roller. Transport/Fusing Motor: This drives the fusing unit, paper feed roller, registration roller and paper exit roller via the paper feed clutch, registration clutch and gears. M018/M019...
  • Page 32 This transfers drive from the transport/ fusing motor to the paper feed roller. Agitator Motor: This moves the agitators in the waste toner bottle. ITB Contact Motor: This moves the ITB into contact with and away from the color OPCs. M018/M019...

  • Page 33: Machine Configuration

    Machine Configuration 1.3 MACHINE CONFIGURATION Duplex Optional Optional DDST Models Unit Memory Tray (G849) (GDI) M018 Auto 500x1 M019 Auto 500x1 M018/M019...

  • Page 34: Guidance For Those Who Are Familiar With Predecessor Products

    Guidance for Those Who are Familiar with Predecessor Products 1.4 GUIDANCE FOR THOSE WHO ARE FAMILIAR WITH PREDECESSOR PRODUCTS The M018/M019 series models are similar to the G181/G183/G184 series. If you have experience with those products, the following information will be of help when you read this manual.

  • Page 35: Installation

    INSTALLATION INSTALLATION REVISION HISTORY Page Date Added/Updated/New None...

  • Page 37: Installation Requirements

    Put the machine on a strong, level base. (Inclination on any side must be no more than 5 mm.) Do not put the machine in areas with strong vibrations. 2.1.2 MACHINE LEVEL Front to back: Within 5 mm (0.2") of level Right to left: Within 5 mm (0.2") of level M018/M019...

  • Page 38: Machine Space Requirement

    2.1.3 MACHINE SPACE REQUIREMENT Put the machine near the power source with these clearances: Left side: Over 20 cm (7.9") Rear: Over 20 cm (7.9") Right side: Over 10 cm (4") Front: Over 70 cm (27.5") Top: Over 24 cm (9.5") M018/M019...

  • Page 39: Power Requirements

    220 V to 240 V, 50 Hz/60 Hz: More than 6 A (for Europe/ Asia) Permitted voltage fluctuation: 10% Do not set anything on the power cord. 2.1.5 INSTALLATION PROCEDURE Refer to the Quick Installation Guide for details about installing the machine. M018/M019...

  • Page 41: Preventive Maintenance

    PREVENTIVE MAINTENANCE PREVENTIVE MAINTENANCE REVISION HISTORY Page Date Added/Updated/New None...
  • Page 43 Preventive Maintenance 3. PREVENTIVE MAINTENANCE 3.1 PREVENTIVE MAINTENANCE See "Appendices" for the "User Replaceable Items.” M018/M019...

  • Page 45: Replacement & Adjustment

    REPLACEMENT & ADJUSTMENT REPLACEMENT & ADJUSTMENT REVISION HISTORY Page Date Added/Updated/New 58 ~ 59 02/03/2010 Added PnP Name (Plug and Play) Procedure...

  • Page 47: Before You Start

    4. REPLACEMENT & ADJUSTMENT 4.1 BEFORE YOU START If there are printer jobs in the machine, print out all jobs in the printer buffer. Turn off the main power switch and unplug the machine before you do the procedures in this section. M018/M019...

  • Page 48: Special Tools

    Special Tools 4.2 SPECIAL TOOLS PC: Windows 2000/XP/Vista, Windows Server 2003/2003 R2, or Mac OS X. USB cable or Crossover cable M018/M019...

  • Page 49: Exterior Covers

    Exterior Covers 4.3 EXTERIOR COVERS Turn off the main power switch and unplug the machine before you do the procedures in this section. 4.3.1 REAR COVER Rear tray cover [A] Rear cover [B] ( x 2) M018/M019...

  • Page 50: Operation Panel

    Exterior Covers 4.3.2 OPERATION PANEL Open the top cover [A]. Open the front cover [B]. Front harness cover [C] ( x 1) Operation panel [D] ( x 1, x 1) M018/M019...

  • Page 51: Right Cover

    Right cover [A] ( x 4) Top front screw: M3x8, others: M4x10 4.3.4 LEFT COVER Rear cover ( p.4-3) Operation panel ( p.4-4) Left cover [A] ( x 3, hook at arrow mark) Top front screw: M3x8, others: M4x10 M018/M019...

  • Page 52: Front Cover Unit

    4.3.5 FRONT COVER UNIT Rear cover ( p.4-3) Operation panel ( p.4-4) Transfer unit ( p.4-27) Right cover ( p.4-5) Cover link gear unit [A] ( x 2) Release the belt [B] Front cover unit [C] ( x 4) M018/M019...

  • Page 53: Laser Optics

    This printer uses a class IIIb laser beam with a wavelength of 780 nm and an output of 7 mW. The laser can cause serious eye injury. M018/M019...

  • Page 54: Laser Optics Housing Unit

    Rear cover ( p.4-3) Controller box cover ( p.4-43 "Controller Board") Remove the controller bracket ( p.4-45 "EGB (Engine Board)") Disconnect the three harnesses from CN301, 302 and 303 on the EGB ( x 3). Open the top cover [A]. M018/M019...
  • Page 55 Remove the springs [D] (left side and right side). Stoppers [C] ( x 2 each; left side and right side) Remove the laser optics housing unit [E] from the top cover and place it on the main body. M018/M019...
  • Page 56 Always use two hands when carrying the laser optics housing unit. Be sure not to drop the laser optics housing unit. 10. Take out the harnesses [F] ( x 1). 11. Pull out the harnesses from the rear side. 12. Remove the laser optics housing unit. M018/M019 4-10...

  • Page 57: After Replacing The Laser Optics Housing Unit

    Mode" > "Engine Maintenance" > "LSU Adjustment"). Close the front cover. Execute "Color Registration" in the "Engine Maintenance" menu. Adjust the registration settings for each tray and for the front and rear sides of the paper with the "Engine Maintenance" menu if necessary. 4-11 M018/M019...

  • Page 58: Aio Cartridge

    AIO Cartridge 4.5 AIO CARTRIDGE 4.5.1 AIO CARTRIDGE (ALL IN ONE CARTRIDGE) Open the top cover. AIO cartridge [A] M018/M019 4-12...

  • Page 59: Black Aio Motor

    Disconnect the fusing connector [A] and remove the fusing relay harness [B] (hooks). Fusing harness guide [C] ( x 2) Disconnect the connectors shown by arrows in the above picture and release all harnesses on the harness guide [D]. 4-13 M018/M019...
  • Page 60 4) Interlock switch base ( Interlock Switches) Controller bracket ( p.4-43 "Controller Board") Disconnect the connector (CN305) on the EGB. LSU fan motor base [E] ( x 2, x 1) 10. Drive unit [F] ( x 4) M018/M019 4-14...
  • Page 61 AIO Cartridge 11. Drive unit guide [G] ( x 3) 12. Black AIO gear [H] (snap ring x 1) 13. Black AIO motor [I] ( x 3) 4-15 M018/M019...

  • Page 62: Color Aio Motor

    AIO Cartridge 4.5.3 COLOR AIO MOTOR Drive unit ( p.4-13 "Black AIO Motor") Drive unit guide [A] ( x 3) Color AIO gears [B] (ring stopper x 1 each) Color AIO motor [C] ( x 3) M018/M019 4-16...

  • Page 63: Image Transfer

    Remove all the AIO cartridges ( p.4-12). Transfer unit ( p.4-27) Pull out the waste toner bottle [A]. Release the hook [B] under the guide plate. Move the guide plate [C] underneath the fusing unit to the left, and then remove it. 4-17 M018/M019...

  • Page 64: After Replacing The Image Transfer Belt Unit

    Execute "Reset Transfer Unit Life Counter" with the "Engine Maintenance" menu. Close the front cover. Execute "Trans. Belt Adjust" with the "Engine Maintenance" menu. Adjust the registration settings for each tray and for the front and rear sides of the paper with the "Engine Maintenance" menu if necessary. M018/M019 4-18...

  • Page 65: Itb (Image Transfer Belt) Cleaning Unit

    The ITB cleaning unit contains waste toner. When removing the ITB cleaning unit, put it on a sheet of paper. Image transfer belt unit ( p.4-17) Left handle [A] (hook, bushing x 1) Right handle [B] (hook, bushing x 1) ITB cleaning unit [C] ( x 2) 4-19 M018/M019...

  • Page 66: Agitator Motor

    Image Transfer 4.6.3 AGITATOR MOTOR Right cover ( p.4-5) Motor bracket [A] ( x 2) Agitator motor assembly [B] ( x 1, x 1) Agitator motor [C] ( x 2) M018/M019 4-20...

  • Page 67: Itb (Image Transfer Belt) Contact Motor

    Image Transfer 4.6.4 ITB (IMAGE TRANSFER BELT) CONTACT MOTOR Agitator motor ( p.4-20) Release the wire [A]. ITB contact motor assembly [B] ( x 1, x 1) ITB contact motor [C] ( x 2) 4-21 M018/M019...

  • Page 68: Itb (Image Transfer Belt) Contact Sensor

    Image Transfer 4.6.5 ITB (IMAGE TRANSFER BELT) CONTACT SENSOR Right cover ( p.4-5) High voltage power supply board ( p.4-54) ITB contact sensor assembly [A] ( x 1, x 1) ITB contact sensor [B] (hooks) M018/M019 4-22...

  • Page 69: Tm (Toner Mark) Sensor Base

    Slide the ITB unit to the front side or remove it. Rear cover ( p.4-5) Controller box cover ( p.4-43 "Controller Board") Controller bracket ( p.4-45 "EGB (Engine Board)") Disconnect CN306 on the EGB ( x 1). Harness cover [A] (hook) TM sensor base [B] 4-23 M018/M019...

  • Page 70: Waste Toner Bottle Set Sensor

    Image Transfer 4.6.7 WASTE TONER BOTTLE SET SENSOR Remove all AIO cartridges. ( p.4-12) Image transfer belt unit ( p.4-17) EGB ( p.4-45) Remove two screws [A] for the waste toner sensor base. Waste toner sensor base [B] M018/M019 4-24...
  • Page 71 Remove the mylar fixing three hooks of the waste toner bottle set sensor. Waste toner bottle set sensor [C] (hooks, x 1) When reinstalling the waste toner bottle set sensor, connect it to the white connector of the harness. 4-25 M018/M019...

  • Page 72: Waste Toner Overflow Sensor

    "Waste Toner Bottle Set Sensor") Remove the mylar fixing three hooks of the waste toner bottle set sensor. Waste toner overflow sensor [A] (hooks, x 1) When reinstalling the waste toner overflow sensor, connect it to the black connector of the harness. M018/M019 4-26...

  • Page 73: Paper Transfer

    Paper Transfer 4.7 PAPER TRANSFER 4.7.1 TRANSFER UNIT Open the front cover. Release the locks [A]. Transfer unit [B] 4-27 M018/M019...

  • Page 74: Transfer Roller

    Paper Transfer 4.7.2 TRANSFER ROLLER Transfer Unit ( p.4-27) Release the two hooks [A] at both sides of the transfer unit. Open the transfer roller unit [B] and remove it. M018/M019 4-28...
  • Page 75 Paper Transfer Transfer roller assembly [C] ( x 2) Release the holder [D] at the left side of the transfer roller unit (hook). Transfer roller [E] 4-29 M018/M019...

  • Page 76: Registration Roller

    2, gear x 2, bushing x 2) Reassembling the registration roller unit When installing the tension spring, make sure that the tension spring correctly hooks onto the bushing of the registration idle roller as shown above [A]. M018/M019 4-30...

  • Page 77: Registration Sensor

    Paper Transfer 4.7.4 REGISTRATION SENSOR Rear cover ( p.4-3) Right Cover ( p.4-5) Registration sensor assembly [A] ( x 1, x 1) Registration sensor [B] (hooks) 4-31 M018/M019...

  • Page 78: Registration Clutch

    Paper Transfer 4.7.5 REGISTRATION CLUTCH Rear cover ( p.4-3) Left cover ( p.4-5) Transport/Fusing motor ( p.4-35) Registration clutch [A] ( x 1) M018/M019 4-32...

  • Page 79: Image Fusing

    Right cover ( p.4-5) Left cover ( p.4-5) Disconnect the connectors [A] (hook) [B]. The sponge [C] clamps the harness. Install this sponge in the same position after reinstalling the fusing unit. Fusing unit [D] ( x 2) 4-33 M018/M019...

  • Page 80: Fusing Lamp

    Fusing lamp [B] ( x 2, ground cable x 1) When Reinstalling the Fusing Lamp The terminal [A], which shows the voltage and power ratings, must be placed at the left side of the fusing unit (fusing cable side). M018/M019 4-34...

  • Page 81: Transport/Fusing Motor

    Left cover ( p.4-5) Disconnect the fusing connector [A] (hook). Fusing harness guide [B] ( x 2) Duplex timing belt [C] Transport/Fusing motor assembly [D] ( x 3, x 3, ground plate x 1) Transport/Fusing motor [E] ( x 3) 4-35 M018/M019...

  • Page 82: Paper Feed

    Paper Feed 4.9 PAPER FEED 4.9.1 PAPER FEED CLUTCH Rear cover ( p.4-3) Left cover ( p.4-5) Disconnect the fusing relay harness [A] (hook). Paper feed clutch [B] ( x 1, x 1) M018/M019 4-36...

  • Page 83: Paper Feed Roller

    Close the top cover and front cover. Pull out the tray. Stand the machine with the rear side facing the table. Slide the paper feed shaft [A] to the left side ( x 2). 10. Paper feed roller [B] (hook) 4-37 M018/M019...

  • Page 84: Separation Pad

    Push down the bottom plate [A]. Separation pad [B] (hooks, spring x 1) When reinstalling the separation pad, make sure that the mylar [C] is not placed under the separation pad. The right side image above shows incorrect installation. M018/M019 4-38...

  • Page 85: Paper End Sensor

    Paper Feed 4.9.4 PAPER END SENSOR Rear cover ( p.4-3) Right cover ( p.4-5) High voltage power supply board ( p.4-54) Paper end sensor assembly [A] ( x 1) Paper end sensor [B] (hooks) 4-39 M018/M019...

  • Page 86: Paper Exit

    Operation panel ( p.4-4) Remove the bushing [A] ( x 1) Move the bushing [B] to the left side ( x 1). Paper exit roller [B] Remove the four exit guides [D], gear [E] ( x 1) and bushing [F]. M018/M019 4-40...

  • Page 87: When Reinstalling The Paper Exit Roller

    Paper Exit When reinstalling the paper exit roller Make sure that the ground wire [A] from the discharge sheet touches the ground plate [B] on the machine after reinstalling the paper exit roller. 4-41 M018/M019...

  • Page 88: Paper Exit Sensor

    Rear cover ( p.4-3) Right cover ( p.4-5) Right bracket [A] ( x 3: M3x8, x 1 [B]: M4x10) Mylar [C] This mylar is necessary for reinstalling the paper exit sensor. Paper exit sensor [D] (hooks, x 1) M018/M019 4-42...

  • Page 89: Electrical Components

    Electrical Components 4.11 ELECTRICAL COMPONENTS 4.11.1 CONTROLLER BOARD Main Controller Board Rear cover ( p.4-3) Controller box cover [A] ( x 7) Interface bracket [B] ( x 2) 4-43 M018/M019...

  • Page 90: Pdl Board (M019 Only)

    Electrical Components Main controller board [C] (flat cable x 1, all x 6) The photo above left shows the M019, and the photo above right shows the M018. PDL Board (M019 only) Rear cover ( p.4-3) Controller box cover (see "p.4-43 "Main Controller Board "" above) Interface bracket (see "p.4-43 "Main Controller Board ""...

  • Page 91: Egb (Engine Board)

    4.11.2 EGB (ENGINE BOARD) Rear cover ( p.4-3) Controller box cover ( p.4-43 "Controller Board") Controller bracket [A] ( x 3, ground cable x 1, all s, flat cable x 1) EGB [B] ( x 6, all EEPROM [C] 4-45 M018/M019...

  • Page 92: When Installing The New Egb

    EEPROM data. Make sure that the EEPROM is correctly installed on the EGB. 4.11.3 FCU Rear cover ( p.4-3) Controller box cover ( p.4-43 "Controller Board") Controller bracket ( p.4-45 "EGB Engine Board") FCU [A] ( x 4) M018/M019 4-46...

  • Page 93: Interlock Switches

    Interlock switch base [B] ( x 4, all Remove all the connectors after the interlock switch base has been removed. Two interlock switches [C] at the outside of the base and one interlock switch [D] at the inside of the base (hooks) 4-47 M018/M019...

  • Page 94: Fusing Fan Motor

    Interlock switch base ( p.4-47 "Interlock Switches") Fusing fan base [A] ( x 2, x 1) Fusing fan motor [B] (hooks, x 1) Install the fusing fan motor with its decal facing the outside of the machine. M018/M019 4-48...

  • Page 95: Lsu Fan Motor

    Electrical Components 4.11.6 LSU FAN MOTOR Operation panel ( p.4-4) Rear cover ( p.4-3) Left cover ( p.4-5) LSU fan motor [A] (hooks, x 1) Install the LSU fan motor with its decal facing the outside of the machine. 4-49 M018/M019...

  • Page 96: Id Chip Board

    Electrical Components 4.11.7 ID CHIP BOARD Operation panel ( p.4-4) Rear cover ( p.4-3) Left cover ( p.4-5) Controller bracket ( p.4-43 "Controller Board") Disconnect the connector (CN305) on the EGB. Interlock switch base ( p.4-47 " M018/M019 4-50...
  • Page 97 "Fusing Fan Motor") Drive unit ( p.4-13 "Black AIO Motor") Take the harnesses aside around the LSU fan base [A]. 10. LSU fan base [A] ( x 2, x 1) 11. ID Chip Board [B] ( x 3) 4-51 M018/M019...

  • Page 98: Psu

    LSU fan base ( p.4-49 "LSU Fan Motor") PSU guide [A] ( x 3) Power cord bracket [B] ( x 2) Ground cable [C] ( x 1) Power switch assembly [D] (washer screw [a] x 2, x 1, x 2) M018/M019 4-52...
  • Page 99 There are two types of PSUs for this model. Do not install a wrong PSU in the machine. PSU that has yellow [a] on the transistor is for NA models and PSU that has green [b] on the transistor is for EU models. 4-53 M018/M019...

  • Page 100: Fuse

    Never try direct connection of PSU circuit without a fuse. 4.11.9 HIGH VOLTAGE POWER SUPPLY BOARD Remove all AIO cartridges. Operation panel ( p.4-4) Rear cover ( p.4-3) Right cover ( p.4-5) High Voltage Power Supply Board [A] ( x 7, ground cable x 1, x 1) M018/M019 4-54...

  • Page 101: Temperature/Humidity Sensor

    Electrical Components 4.11.10 TEMPERATURE/HUMIDITY SENSOR Operation panel ( p.4-4) Rear cover ( p.4-3) Right cover ( p.4-5) Temperature/Humidity sensor [A] ( x 1, x 1) 4-55 M018/M019...

  • Page 102: Duplex Motor

    4.11.11 DUPLEX MOTOR Operation panel ( p.4-4) Rear cover ( p.4-3) Left cover ( p.4-5) Disconnect the fusing connector [A] Duplex timing belt [B] Left bracket [C] ( x 4) Duplex motor [D] ( x 2, x 1) M018/M019 4-56...

  • Page 103: Speaker

    Electrical Components 4.11.12 SPEAKER Rear cover ( p.4-3) Controller box cover ( p.4-43 "Controller Board") Speaker [A] ( x 2, x 1) 4-57 M018/M019...

  • Page 104: Eeprom

    14. Close the front cover. 15. Select "Trans. Belt Adjust", and then execute "Trans. Belt Adjust" to adjust the ITB (Image Transfer Belt) unit. 16. Select "Fuser SC Detect", and then select "ON" or "OFF" for the consecutive fusing jam detection. M018/M019 4-58...

  • Page 105: Pnp Name

    Set the PnP name as follows when replacing the EEPROM of the MF version. 0xAB A indicates the brand. B indicates the model. A: Brand Brand Name Not used RICOH Gestetner Not used LANIER Savin Generic B: Model Gestetner, LANIER,...

  • Page 106: Adf

    4.12 ADF 4.12.1 ADF UNIT Stand left cover [A] Disconnect the ADF harness [B] and power cord [C]. Open the ADF unit [D] M018/M019 4-60...

  • Page 107: Original Tray

    Release the three hooks of the right hinge [E] Lift the ADF unit. 4.12.2 ORIGINAL TRAY Open the ADF cover. Release the front tab [A]. Original tray [B] 4-61 M018/M019...

  • Page 108: Adf Feed Unit

    4.12.3 ADF FEED UNIT Open the ADF cover. Release the lock lever [A] ADF feed unit [B] 4.12.4 ADF SEPARATION PAD Open the ADF cover. ADF feed unit ( p.4-62) ADF separation pad [A] (hook x 2, spring x 1) M018/M019 4-62...

  • Page 109: Adf

    Original Tray ( p.4-61) ADF feed unit ( p.4-62) ADF front cover [A] ( x 1) 4.12.6 ADF REAR COVER ADF unit ( p.4-60) Original Tray ( p.4-61) ADF feed unit ( p.4-62) ADF rear cover [A] ( x 2) 4-63 M018/M019...

  • Page 110: Adf Cover

    4.12.7 ADF COVER ADF unit ( p.4-60) ADF front cover ( p.4-63) ADF rear cover ( p.4-63) ADF top cover [A] (two tabs) M018/M019 4-64...

  • Page 111: Adf Motor

    Original Tray ( p.4-61) ADF feed unit ( p.4-62) ADF front cover ( p.4-63) ADF rear cover ( p.4-63) ADF drive unit [A] ( x 4, all ADF motor assembly [B] ( x 2) ADF motor [C] ( x 2) 4-65 M018/M019...

  • Page 112: Original Set Sensor

    4.12.9 ORIGINAL SET SENSOR ADF unit ( p.4-60) ADF feed unit ( p.4-62) ADF motor assembly ( p.4-65) Feed roller holder [A] ( x 1) Upper guide [B] ( x 2) Original set sensor [C] (hooks) M018/M019 4-66...

  • Page 113: Adf Cover Open Sensor

    4.12.10 ADF COVER OPEN SENSOR Original tray ( p.4-61) ADF rear cover ( p.4-63) ADF cover open sensor ( x 1, x 1) 4-67 M018/M019...

  • Page 114: Adf Feed Sensor

    4.12.11 ADF FEED SENSOR ADF unit ( p.4-60) ADF feed unit ( p.4-62) Sensor cover [A] ( x 2) ADF feed sensor [B] (hooks) M018/M019 4-68...

  • Page 115: Adf Drive Board

    4.12.12 ADF DRIVE BOARD Original tray ( p.4-61) ADF rear cover ( p.4-63) ADF drive board [A] (all s, hooks) 4-69 M018/M019...

  • Page 116: Scanner

    Stand left cover [B] and right cover [C] (1 hook each) Disconnect the scanner harness, power cord and ground cable (and the ADF harness and power cord if the ADF is installed in the scanner unit) ( x 1). Open the top cover of the machine. M018/M019 4-70...
  • Page 117 Scanner Remove the stepped screw [D]. Push the lock button [E] and slide the scanner unit to the rear side. ADF unit ( p.4-60) Scanner unit 4-71 M018/M019...

  • Page 118: Scanner Top Cover

    Scanner 4.13.2 SCANNER TOP COVER Scanner unit ( p.4-70) Turn over the scanner unit. Scanner front cover [A] (tabs x 3) Remove the six screws at the bottom of the scanner base [B]. Scanner top cover [C] M018/M019 4-72...

  • Page 119: Scanner Carriage Unit

    4.13.3 SCANNER CARRIAGE UNIT Scanner unit ( p.4-70) Scanner top cover ( p.4-72) Slide the scanner carriage unit [A] to the right side. Remove the timing belt tension spring [B] Remove the flat cable [C] from the scanner carriage unit. 4-73 M018/M019...
  • Page 120 Scanner Bar holder [D] ( x 1) Carriage bar [E] and scanner carriage unit [F] M018/M019 4-74...

  • Page 121: Exposure Lamp

    Scanner 4.13.4 EXPOSURE LAMP Scanner carriage unit ( p.4-73) Carriage top cover [A] ( x 2, x 1) Exposure lamp [B] (hooks) 4-75 M018/M019...

  • Page 122: When Reinstalling The Exposure Lamp

    Scanner When reinstalling the exposure lamp Wire the lamp cords as shown above. Otherwise, the top cover pinches the lamp cords and damages them when reinstalling the top cover on the scanner carriage unit. M018/M019 4-76...

  • Page 123: Lamp Stabilizer Board

    Scanner 4.13.5 LAMP STABILIZER BOARD Scanner carriage unit ( p.4-73) Carriage bottom cover [A] ( x 2) Lamp stabilizer [B] ( x 1) 4-77 M018/M019...

  • Page 124: Scanner Motor

    Scanner 4.13.6 SCANNER MOTOR Scanner carriage unit ( p.4-73) Scanner motor [A] ( x 3) Carriage rail [B] ( x 2) Ground plate [C] (double-sided tape) Scanner motor M018/M019 4-78...

  • Page 125: System Maintenance Reference

    SYSTEM MAINTENANCE REFERENCE SYSTEM MAINTENANCE REFERENCE REVISION HISTORY Page Date Added/Updated/New None...

  • Page 127: Service Program

    See "Appendices" for "Service Menu". 5.1.1 OVERVIEW There is an LCD on these models. To execute the service program, access the "Maintenance Mode Menu" or "Fax Service Menu" with special key assignments. For details, refer to the "Service Menu" section. M018/M019...

  • Page 128: Configuration

    Press the " " or " " key to select "Reports Print", and then press the "OK" key. Press the " " or " " key to select "Configuration Page" or "Maintenance Page", and then press the "OK" key. The configuration page or maintenance page is printed. M018/M019...

  • Page 129: Firmware Updating

    Follow the procedure carefully, and note that it will vary in parts depending on which version of the firmware is currently installed. Preparation Download the firmware file on you PC. Unzip the firmware file. The firmware file contains the manual folder and other updating applications as show above. M018/M019...

  • Page 130: Updating Procedure

    Press the [ ] [ ] keys to select [Configuration Page], and then press the [OK] key. The configuration page is printed out. Take note of the current firmware version (shown under “Firmware Version” on the configuration page). Double-click the [UpdateTool.exe] icon to launch the firmware update tool [A]. M018/M019...
  • Page 131 In this case, see “Updating Failure”. 12. Repeat Steps 3 to 5 to print the configuration page again. Take note of the new firmware version (shown under “Firmware Version” on the configuration page). 13. Reconnect the telephone line cable to the machine. M018/M019...

  • Page 132: Messages That Appear In The Update Tool Window

    The path to the location of the update tool is too long. Make sure that the path to the update tool is not too long. For convenience, save the update tool in a subfolder directly under your computer's C: drive. M018/M019...
  • Page 133 Clicking the [F/W Update (USB)] or [F/W Update (NET)] button during the update process does not interfere with any ongoing update. Ignore this error message and complete the update using the procedure shown in this manual. The machine is turned off or an error has occurred. M018/M019...
  • Page 134 Net Upload : End of data Follow the instructions in this manual to complete the update. Firmware has been transferred to the machine successfully. USB Upload : End of data Follow the instructions in this manual to complete the update. M018/M019...
  • Page 135 USB Upload : FAIL The machine is being operated through the operation panel. Cancel any operations being performed through the operation panel. Put the machine into standby mode, and then perform the update again. *1: "X" indicates an error code. M018/M019...

  • Page 136: Updating Failure

    Click [Close] to close the update tool. Turn off the power, and then turn it back on. After you turn the power back on, “Initializing” appears on the operation panel display. Wait until the initial screen appears on the operation panel display. M018/M019 5-10...
  • Page 137 In addition to printing a configuration page, you can check the machine’s firmware version by accessing the machine using a web browser. For details, see “Checking Machine Status” in the User Guide. Depending on how it is configured, the machine might start up in fax mode following the firmware update. 5-11 M018/M019...

  • Page 138: Updating The Engine Firmware

    The machine makes a beep sound when starting the firmware update. The image above is displayed at the PC and "Firmware update" and "Updating" are displayed on the operation panel. Then, you can close this window at your PC. M018/M019 5-12...

  • Page 139: Boot Loader Firmware

    If power failed during the download, try again. If you still cannot download the firmware, it may be necessary to change the EGB and/or the controller board. 5.3.5 BOOT LOADER FIRMWARE This is also listed on the configuration page, but this firmware is not updated in the field. 5-13 M018/M019...

  • Page 141: Troubleshooting

    TROUBLESHOOTING TROUBLESHOOTING REVISION HISTORY Page Date Added/Updated/New None...

  • Page 143: Troubleshooting

    Troubleshooting Guide 6. TROUBLESHOOTING 6.1 TROUBLESHOOTING GUIDE See "Appendices" for the following information: Error Messages Service Call Conditions M018/M019...

  • Page 144: Image Problems

    Abnormal image at 38-mm intervals: Registration roller Abnormal image at 60-mm intervals: Transfer roller Colored spots at 76-mm intervals: Print cartridge (OPC drum) Abnormal image at 110-mm intervals: Fusing unit (Pressure roller) Abnormal image at 115.5-mm intervals: Fusing unit (Heat roller) M018/M019...

  • Page 145: Checking A Sample Printout

    For details about adjusting the settings, refer to "Printer Driver Setting for Printing a Sample" described below. Occurs with 1-3 colors: AIO unit(s) failure Occurs with all four colors: Image transfer belt, transfer roller or fusing unit failure M018/M019...

  • Page 146: Printer Driver Setting For Printing A Sample

    Select "Off" from the pull-down menu in "Color Profile" in the "Text" area. Select "Off" from the pull-down menu in "Color Profile" in the "Graphics" area. Select "Off" from the pull-down menu in "Color Profile" in the "Photo" area. M018/M019...
  • Page 147 M018/M019 SERVICE MANUAL APPENDICES...
  • Page 149 M018/M019 Appendices TABLE OF CONTENTS 1. APPENDIX: SPECIFICATIONS ........... 1-1 1.1 GENERAL SPECIFICATIONS ..............1-1 1.1.1 ENGINE .................... 1-1 Copier....................1-4 Scanner ....................1-6 Fax ....................... 1-7 1.1.2 OPTION .................... 1-8 Paper Feed Unit ................... 1-8 1.2 SUPPORTED PAPER SIZES ..............1-9 2.
  • Page 150 5.1 EXCHANGE AND REPLACE PROCEDURE ..........5-1 5.1.1 INSTRUCTION ................. 5-1 Before the substitute machine gets to the customer site ...... 5-1 When the substitute machine gets to the customer site ....... 5-1 5.1.2 CLEANING POINTS AFTER MACHINE ARRIVAL AT DEPOT ..5-2 M018/M019 SM Appendix...

  • Page 151: Appendix: Specifications

    APPENDIX: SPECIFICATIONS SPECIFICATIONS REVISION HISTORY Page Date Added/Updated/New None...

  • Page 153: General Specifications

    Paper First Print Speed Mono 14.0 sec or less (A4/LT, SEF, Std. 14.0 sec or less Tray) Duplex A4, LT, B5, LG, Exe Auto Printing/Copying Dimensions (W x D x H) 420 x 493 x 476 mm SM Appendix M018/M019...
  • Page 154 A4, Letter Plain Paper, Recycle Paper, Application Std. Tray Paper, Envelope, Glossy, Thick Paper, Label Media Type Plain Paper, Recycle Paper, Application Bypass Tray Paper, Envelope, Glossy, Thick Paper, Label Op. Paper Feed Unit Plain Paper, Recycle Paper M018/M019 SM Appendix...
  • Page 155 NA version 120V, 60Hz Rating Power Spec. EU version 220 to 240V, 50/60Hz Max. 1300W or less Energy M018 20 W or less version Saver M019 25 W or less Power Consumption Max. 1300W or less Energy M018 20 W or less...

  • Page 156: Copier

    Resolution (H x V) Printing 600 x 600 dpi Grayscale 256 levels 50, 65, 78, 93, 129, 155, 200, 400% Reduction / Enlargement 50, 71, 82, 93, 122, 141, 200, 400% Custom 25 – 400% in 1% steps M018/M019 SM Appendix...
  • Page 157 Interrupt copy Combine copy 2 in 1, 4 in 1 (Only ADF) APS/AMS No/No Auto Tray Switch Directional Magnification Directional Size Magnification Photo Mode Auto Start User Program Electronic Sorting Standard (collation, ADF only) Image Rotation Series Copy SM Appendix M018/M019...

  • Page 158: Scanner

    Width max: Up to 216mm, Length max: Up to 356mm Scan Depth 48bit color processing (input), 24bit color processing (output) PC Interface USB2.0, 10/100Base-TX TWAIN Compliment TWAIN, WIA Scanner utilities and TWAIN Driver, Scanner utility (PageManager) Drivers M018/M019 SM Appendix...

  • Page 159: Fax

    Less than 5 sec. (A4 SEF, 200 dpi) Automatic Fallback: 33600, 31200, 28800, 26400, 24000, Modem Speed 21600, 19200, 16800, 14400, 12000, 9600, 7200, 4800, 2400bps Approx. 3 sec Transmission Speed *ITU No.1 chart, Compression: MMR, Resolution: Standard, Speed: 33.6kbps SM Appendix M018/M019...

  • Page 160: Paper Feed Unit

    Paper Size A4,Letter Paper Weight 60-105g/m (16-28lb) Paper Tray Paper capacity 500 sheets x 1 tray (500x1) Dimensions (W x D x H) 400 x 450 x 127mm/16 x 18 x 5.08 inch Weight 6 kg/13.2 lb M018/M019 SM Appendix...

  • Page 161: Supported Paper Sizes

    Need to input paper size by operation panel and driver. Not supported. Input Tray SEF/ Auto. Type Size Standard Option Bypass Dup. Tray Tray 210x297 297x210 182x257 257x182 148x210 Plain Paper 210x148 128x182 182x128 105x148 148x105 SM Appendix M018/M019...
  • Page 162 Plain Paper 7 1/4”x10 1/2” Executive 10 1/2”x7 1/4” 8” x 13” Foolscap 8 1/2” x 13” Folio 8 1/4” x 13” 8 Kai 267 x 390 Plain Paper 195 x 267 16 Kai 267 x 195 M018/M019 1-10 SM Appendix...
  • Page 163 Tray 4 1/8” x 9 Com10 1/2” 3 7/8” x 7 Monarch 1/2” Envelope 114 x 162 162 x 229 DL Env 110 x 220 90-216mm Width (3.6”x 8.5”) 148 – Custom 356mm Length (5.8”x 14.24”) SM Appendix 1-11 M018/M019...
  • Page 165 APPENDIX: PREVENTIVE MAINTENANCE PREVENTIVE MAINTENACE REVISION HISTORY Page Date Added/Updated/New None...

  • Page 167: Appendix: Preventive Maintenance

    19798 (ISO chart, continuous prints). These yield values may change depending on the circumstances and printing conditions. Waste Toner Bottle yield was measured for 3P/J when the printer is used 50% for color and 50% for black-and-white SM Appendix M018/M019...

  • Page 169: Troubleshooting Guide

    APPENDIX: TROUBLESHOOTING GUIDE TROUBLESHOOTING GUIDE REVISION HISTORY Page Date Added/Updated/New None...

  • Page 171: Appendix: Troubleshooting Guide

    AIO Set Error (Yellow) Black AIO not set Defective connection of the ID chip terminal on the black AIO Install the AIO (black, magenta, cyan or yellow). Reinstall or replace the AIO (black, magenta, cyan or yellow). SM Appendix M018/M019...
  • Page 172 Check the paper feed and exit location in the user menu mode. Jam Error: No Feed from Tray 1 Paper slipped Remove the paper jam at tray 1. Jam Error: No Feed from Optional Tray Paper slipped Remove the paper jam at the optional tray (Tray 2). M018/M019 SM Appendix...
  • Page 173 Remove the paper jam at the paper exit sensor or in the fusing unit. Printing Error: No Paper No paper in the tray Put paper in the tray. Toner Near End: Black AIO Toner End: Black AIO Black toner near-end or end Replace the black AIO. SM Appendix M018/M019...
  • Page 174 Toner Near End: Yellow AIO Toner End: Yellow AIO Yellow toner near-end or end Replace the yellow AIO. Waste Toner Bottle: Near Full Waste Toner Bottle: Full Waste toner bottle near-full or full Replace the waste toner bottle. M018/M019 SM Appendix...
  • Page 175 Error Messages Color Registration (MUSIC) Error Color registration (MUSIC) failure This error is not displayed even if this error occurs. It is just logged. This error is automatically recovered after the color registration (MUSIC) has been done successfully. SM Appendix M018/M019...

  • Page 176: Service Call Conditions

    SC has been reset by a service representative. Enter the engine maintenance mode. Press "O.K" in "Fuser SC Reset" with engine maintenance mode, and then turn the main power switch off and on. M018/M019 SM Appendix...

  • Page 177: Engine Sc

    Polygon motor/driver board harness loose or disconnected Polygon motor/driver board defective Laser optics unit defective IPU (EGB) defective Replace the interface harness of the laser optics unit. Replace the laser optics unit. Replace the EGB (Engine Board). SM Appendix M018/M019...
  • Page 178 Check the connectors. Replace the laser optics unit. Replace the EGB. LD error The IPU (EGB) detects a problem at the LD unit. Worn-out LD Disconnected or broken harness of the LD. Replace the laser optics unit. M018/M019 SM Appendix...

  • Page 179: Sc 3Xx (Charge Error)

    (This monitoring is done immediately after power-on, when the motor starts rotating, and immediately after the motor stops.) Disconnected or defective motor harness. Motor slips due to excessive load Check the harness from the color drum motor. Replace it if necessary. SM Appendix M018/M019...

  • Page 180: Sc 4Xx (Image Transfer And Transfer Error)

    The agitator motor error is detected twice for 10 msec during the initialization at power-on or after the cover is closed. Disconnected or defective harness Defective agitator motor Check or replace the harness. Replace the agitator motor. M018/M019 3-10 SM Appendix...
  • Page 181 ITB (Image Transfer Belt) Unit Set Error The TM sensor does not detect the reflection from the ITB. No ITB unit in the machine Dirty TM sensor Check the installation of the ITB unit. Clean the TM sensor. SM Appendix 3-11 M018/M019...

  • Page 182: Sc 5Xx (Motor And Fusing Error)

    A LOCK signal is not detected for more than ten seconds while the motor START signal is on and if this error occurs twice consecutively, this SC is issued. Disconnected or defective motor harness. Defective LSU fan motor Check or replace the motor harness. Replace the fusing fan motor. M018/M019 3-12 SM Appendix...
  • Page 183 Check the voltage of the wall outlet. Replace the fusing unit Replace the fusing lamp. Execute "Engine Maintenance Menu" to recover the machine after completing the recovery procedure. Otherwise, the machine continues to issue this SC code and cannot be operated. SM Appendix 3-13 M018/M019...
  • Page 184 Defective fusing lamp Replace the fusing unit. Replace the fusing lamp. Execute "Engine Maintenance Menu" to recover the machine after completing the recovery procedure. Otherwise, the machine continues to issue this SC code and cannot be operated. M018/M019 3-14 SM Appendix...
  • Page 185 Defective thermistor Replace the fusing unit. Replace the fusing lamp. Execute "Engine Maintenance Menu" to recover the machine after completing the recovery procedure. Otherwise, the machine continues to issue this SC code and cannot be operated. SM Appendix 3-15 M018/M019...
  • Page 186 Clear this SC to send a command after a jam removal. Turn off this function after a jam removal. Execute "Engine Maintenance Menu" to recover the machine after completing the recovery procedure. Otherwise, the machine continues to issue this SC code and cannot be operated. M018/M019 3-16 SM Appendix...

  • Page 187: Sc 6Xx (Communication And Other Error)

    Replace the EEPROM. Replace the EGB. GAVD Communication Error The ID of the GAVD is not identified during initialization. The chip ID of the GAVD cannot be detected by the machine at power-on. Defective EGB Replace the EGB. SM Appendix 3-17 M018/M019...

  • Page 188: Controller Sc

    Replace the controller board. EEPROM Error An EEPROM check error at power-on occurs. Controller board detective Replace the controller board. On-Board Memory Check Error An on-board memory check error at power-on occurs. Controller board detective Replace the controller board. M018/M019 3-18 SM Appendix...
  • Page 189 Service Call Conditions ROM Checksum Error A ROM checksum error at power-on occurs. Replace the controller board. SM Appendix 3-19 M018/M019...

  • Page 191: Appendix: Sp Mode Tables

    APPENDIX: SP MODE TABLES SP MODE TABLES REVISION HISTORY Page Date Added/Updated/New 09/29/2010 Added “Menu Mode” key sequence. 14 ~ 15 07/02/2009 Updated Information – Service Menu 06/29/2009 Corrected Copy Data Security Unit Type F (B829) 112 ~ 142 12/10/2008 Added Scanner Accessibility Option Type 5000...

  • Page 193: Service Menu

    To go into the next level of an item, select an item then press the "OK" key. To return to the previous level of an item, press the "Return" key. Exiting the Maintenance Mode Menu To exit the maintenance mode menu, press the "Clear/Stop" or "Return" key until the "Ready" display appears. SM Appendix M018/M019...
  • Page 194 Total/ ADF/ Printer Output Bin/ Internal/ Tray1 / Tray2/ Duplex Coverage 1: [0 to 100 / 5 / 1/step] Coverage 1/ Coverage 2: [0 to 100 / 20 / 1/step] Coverage 2 Changes the thresholds for each coverage counter. M018/M019 SM Appendix...
  • Page 195 Image used during printing. [200 to 400 / 250 (Default)/ 10/step] Setting 0: Off NA Model: RICOH/ 'nul' EU Model: RICOH/ NRG/ LANIER P Name ASIA Model: RICOH/ LANIER China Model: RICOH SM Appendix M018/M019...
  • Page 196 [-15 to 15 / 0 (Default) / 0.24 mm/step] Adjusts the horizontal registration for tray 2. If the machine settings are reset to the factory defaults, Horiz.Tray2 this value does not change. [-15 to 15 / 0 (Default) / 4 mm/step] M018/M019 SM Appendix...
  • Page 197 Resets counters to factory defaults. Clear Count Clears the Scanner and Jam Counters. Resets the maintenance counter for the fusing unit. Replace Fuser This item appears only when the fusing unit life is almost expired or has expired. SM Appendix M018/M019...
  • Page 198 "Fusing SC Reset". Color The engine will do color registration and density tuning automatically. Registration The machine will warm up automatically after this setting is changed. Reset Transfer Resets the transfer unit life counter. Unit Life Counter M018/M019 SM Appendix...
  • Page 199 This button is for resetting an SC related with the fusing errors. For future use, this mode is not used in this mode. [0 to 7F] Special Mode Write command: EEC34 (0xA2, 0x00 to 7F) Read command: EEC34 (0xE2, 0x01) SM Appendix M018/M019...
  • Page 200 [-0.9 to 0.9 / 0 (Default)/ 0.1 %/step] Size Adjust Flatbed Main Adjusts the Flatbed Scan main-scan magnification. Reg. [-0.9 to 0.9 / 0 (Default)/ 0.1 %/step] Flatbed Sub Adjusts the Flatbed Scan sub-scan magnification. Reg. [-0.9 to 0.9 / 0 (Default)/ 0.1 %/step] M018/M019 SM Appendix...
  • Page 201 [35 Sec/ 45 Sec/ 55 Sec (Default)/ 60 Sec/ 90 Sec/ 140 Sec] Protocol Definition Timer Set the time length for the T1 timer. T1 Timer [40 Sec (Default)/ 50 Sec] Set the time length for the T4 timer. T4 Timer [3 Sec (Default/ 4.5 Sec] SM Appendix M018/M019...
  • Page 202 [10V (Default)/ 15V/ 20V/ 25V] Sets the redial interval when Tx fails. Redial Interval [5 Min/ 6 Min] TX Settings Sets the number of redials when Tx fails. Redialings [2 times/ 3 Times/ 4 Times/ 5 Times] M018/M019 4-10 SM Appendix...
  • Page 203 Sets the attenuator for pseudo ringback tone to the Pseudo Ring line Backtone To the [0 to 15 / 10 (Default)/ 1 dB/step] Line Sets the transmission level of DTMF tones. DTMF Level [-12 dBu / -11 dBu/ -10 dBu/ -8 dBu/ -6 dBu] SM Appendix 4-11 M018/M019...
  • Page 204 Hz/ 350-500 Hz/ 350-550 Hz/ 375-475 Hz/ BT (Busy Tone) 380-520 Hz] Detection BT Level [-35 dB/ -36 dB/ -37 dB/ -38 dB/ -39 dB] BT Cadence [0.10/ 0.15/ 0.20/ 0.25/ 0.30/ 0.35/ 0.40/ 0.45/ 0.50/ 0.75] M018/M019 4-12 SM Appendix...
  • Page 205 31200 Bps/ 33600 Bps (Default)] This setting limits the transmission speed range in V.34 mode by masking the desired symbol rate(s). Symbol Rate [Not Used (Default)/ 3429 Sym/Sec / 3200 Sym/Sec/ 3000 Sym/Sec / 2800 Sym/Sec/ 2400 Sym/Sec] SM Appendix 4-13 M018/M019...

  • Page 206: Selecting An Item

    To go into the next level of an item, select an item then press the "OK" key. To return to the previous level of an item, press the "Return" key. Exiting the Maintenance Mode Menu To exit the maintenance mode menu, press the "Clear/Stop" or "Return" key until the "Ready" display appears. M018/M019 4-14 SM Appendix...

  • Page 207: Menu List

    Generates the [V29] 7200 bps signal. [V27] 4800 bps Generates the [V27] 4800 bps signal. [V27] 2400 bps Generates the [V27] 2400 bps signal. [V21] 300 bps Generates the [V21] 300 bps signal. Signal Stop Generates the Stop signal. SM Appendix 4-15 M018/M019...

  • Page 209: Appendix: Machine Swap

    APPENDIX: MACHINE SWAP MACHINE SWAP REVISION HISTORY Page Date Added/Updated/New None...

  • Page 211: Exchange And Replace Procedure

    Remove the four print cartridges (AIO) from the problem machine. Install the four print cartridges (AIO) into the substitute machine. Restore the customer settings by using a web browser. Send back the problem machine to the repair center. SM Appendix M018/M019...

  • Page 212: Cleaning Points After Machine Arrival At Depot

    Exchange and Replace Procedure 5.1.2 CLEANING POINTS AFTER MACHINE ARRIVAL AT DEPOT Open the front cover. Release the locks [A]. Transfer unit [B] Pull out the waste toner bottle [A]. Release the hook [A] under the guide plate. M018/M019 SM Appendix...
  • Page 213 Pull out the image transfer belt unit [A] ( x 2). Clean inside the machine, especially around the circled area [A]. Clean the circled area at the waste toner bottle [A] and circled area [B] at image transfer belt unit. 10. Reassemble the machine. SM Appendix M018/M019...

  • Page 214: Paper Feed Unit Tk1010

    PAPER FEED UNIT TK1010 (G849) PAPER FEED UNIT TK1010 (G849) REVISION HISTORY Page Date Added/Updated/New None...
  • Page 216 PAPER FEED UNIT TK1010 (G849) TABLE OF CONTENTS 1. REPLACEMENT AND ADJUSTMENT ........1 1.1 PAPER FEED UNIT ................. 1 1.1.1 TOP COVER................... 1 1.1.2 PAPER FEED AND RELAY CLUTCH ..........1 1.1.3 PAPER END AND RELAY SENSOR..........2 1.1.4 PAPER FEED ROLLER..............3 When reassembling................
  • Page 218 Read This First Safety and Symbols Replacement Procedure Safety Turn off the main power switch and unplug the machine before beginning any of the replacement procedures in this manual. Symbols Used in this Manual This manual uses the following symbols. : See or Refer to : Screws : Connector...

  • Page 220: Replacement And Adjustment

    Paper Feed Unit 1. REPLACEMENT AND ADJUSTMENT 1.1 PAPER FEED UNIT 1.1.1 TOP COVER Top left cover [A] ( x 1) Top cover [B] ( x 6) 1.1.2 PAPER FEED AND RELAY CLUTCH Top cover ( Top Cover) Paper feed clutch [A] ( x 1,  x 1) Relay clutch [B] (...

  • Page 221: Paper End And Relay Sensor

    Paper Feed Unit 1.1.3 PAPER END AND RELAY SENSOR Top cover ( Top Cover) Paper end sensor [A] (hooks,  x 1) Relay sensor [B] (hooks,  x 1) G849...

  • Page 222: Paper Feed Roller

    Paper Feed Unit 1.1.4 PAPER FEED ROLLER Top cover ( Top Cover) Paper feed clutch ( Top Cover) Paper guide [A] (hooks) Remove the e-ring [B] at the right edge of the feed roller shaft. Slide the paper feed roller [C] to the right side (hook). Pull out the feed roller shaft [D] to the left side (bushing x 1).

  • Page 223: When Reassembling

    Paper Feed Unit When reassembling If the feed roller shaft [A] cannot be inserted easily, pull the gear [B], and then insert the feed roller shaft. G849...

  • Page 224: Friction Pad

    Paper Feed Unit 1.1.5 FRICTION PAD Pull out the tray [A] Press down the bottom plate [B] Friction pad [C] (hooks, spring x 1) When reassembling When re-installing the friction pad, make sure that the mylar [A] does not go under the friction pad.

  • Page 226: Detailed Section Descriptions

    Overview 2. DETAILED SECTION DESCRIPTIONS 2.1 OVERVIEW 2.1.1 COMPONENT LAYOUT 1. Side Fence 6. Friction Pad 2. Paper End Sensor 7. Paper Height Lever 3. Paper Feed Roller 8. Bottom Plate 4. Relay Sensor 9. Rear Fence 5. Relay Roller G849...

  • Page 227: Basic Operation

    Basic Operation 2.2 BASIC OPERATION 2.2.1 PAPER SEPARATION AND FEED The paper tray holds 500 sheets of paper. The paper feed unit uses a friction pad system. The gear [A] is driven by the transport/fusing motor in the mainframe. The relay clutch [B] and paper feed clutch [C] control drive from the mainframe. When the optional tray is selected as the feed tray, the relay clutch and paper feed clutch transmit drive power to the relay roller and paper feed roller.

  • Page 228: Paper Lift

    Basic Operation 2.2.2 PAPER LIFT The bottom plate is always pressed up by the spring in the tray. Therefore, you must press down the bottom plate when you insert the tray in the machine. The bottom tray lock levers [A] hold the tabs [B] under the bottom plate after the bottom plate is pressed down.

  • Page 229: Paper End Detection

    Basic Operation 2.2.3 PAPER END DETECTION There is a paper end sensor [A] in the tray. The feeler [B] drops into the cutout [C] in the bottom plate and the actuator interrupts the paper end sensor. This sensor also detects whether the tray is set.

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