Ricoh D104 Product Support Manual
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RICOH Americas Corporation
Introduction
Model Type
Launch Date
S/N Configuration
Product Code
Brand/Model Name
Product Code
D104
D106

Product Concept

The D104/D106 series is replacing the D037/D038/D041 series.
The D104/D106 will be launched to enhance our competitiveness, offering
higher productivity, more solutions, improved eco specifications and advanced
security features. The D104/D106 will allow us to keep our #1 color market share
position and further expand it.
Launch Objectives are to:
1 - Keep color MFP Market share, Replace competitor's MIF and protect our
MIF.
2 - Maximize profitability of aftermarket sales, Increase color document
volume.
3 - Satisfy market demands for Eco friendly products In order to keep the #1
position and expand the color market share in Segment 1 and lower
Segment 2, Ricoh has developed D104/D106. In the lower segment market,
many users use inkjet printers or color laser printers for their color
documents. Model D104/D106 targets to obtain competitors' TDV by
replacing competitors' inkjet printers and color laser printers.
As a B2C strategic product, D104/D106 will replace monochrome MFPs in
Segment 1 and lower Segment 2, and start the B2C conversion of sub
devices in medium to large-sized companies, bringing color closer to the
customer. By capturing their color document volume, D104/D106 would be
more profitable than selling monochrome MFPs.
Ver.1.5
Product Support Guide
Model D104/D106
Color MFP
2/1/2011
V97/V98
D104/D106
Lanier
LD 620C
MP C2051
LD 625C
MP C2551
Page 1 of 43
Subject to change without notice
Content ID# rfg047077
Ricoh
Savin
C9120
C9125
Gestetner
MP C2051
MP C2551
12/9/2011

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Table of Contents
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Summary of Contents for Ricoh D104

  • Page 1: Product Concept

    The D104/D106 will be launched to enhance our competitiveness, offering higher productivity, more solutions, improved eco specifications and advanced security features. The D104/D106 will allow us to keep our #1 color market share position and further expand it. Launch Objectives are to: 1 - Keep color MFP Market share, Replace competitor’s MIF and protect our...
  • Page 2: Order Number

    Main Frame Item Model Name EDP Code Notes Lanier LD 620C Includes Duplex, Bypass, ADF, Printer/ Scanner,160GB Ricoh MP C 2051 D104 415511 HDD, 1.5GB Ram, VM Card, App2Me, Data Overwrite Savin C9120 Security, Encryption Includes Duplex, Bypass,ADF,Printer/ Scanner,160GB Lanier LD 625C HDD, 1.5GB Ram, VM Card, App2Me, Data Overwrite...
  • Page 3 Product Support Guide Model D104/D106 Product Common / Item Description EDP Code Code Unique Punch Unit EU 2 holes Punch Unit PU3010EU2 414622 D390-27 ( C ) D038/D041 Punch Unit EU 4 holes Punch Unit PU3010EU4 414624 D390-67 ( C ) D038/D041...
  • Page 4 Name Order Code Target Yield Notes Ricoh/Savin/Lanier Print Cartridge Black Type MP Black Toner 841500 10,000* Used in D104/D106 only C2551/C9125/LD625C Print Cartridge Yellow Type MP Can be used in Yellow Toner 841501 9,500* C2551/C9125/LD625C D104/D106/D037/D038/D041 Print Cartridge Magenta Type...
  • Page 5: Hardware Options

    Product Support Guide Model D104/D106 Hardware options Platen ARDF Accessibility handle 1-Tray Paper bank Caster table 2-Tray Paper Bank 1 Bin Tray Shift Tray Side Tray Internal Finisher Punch Unit (US 2/3) Envelope Feeder Key Counter Bracket Optional Counter interface...
  • Page 6 Product Support Guide Model D104/D106 Fax Option SAF memory Handset Fax Stamp PostScript3 PictBridge Option IEEE 1284 Interface IEEE802.11a/g Gigabit Ethernet HDD Data Overwrite USB2.0/SD SLOT File Format Converter Card Reader Bracket Y: Must Install / N: Cannot Install Ver.1.5...
  • Page 7: Main Frame Configuration

    Branding is required as the machines are shipped as a generic version. Ricoh version machines: You must attach the model label (provided) to the front cover. Savin/Lanier: You must attach the model label (provided) to the front cover and set the Plug and Play name with SP 5-907.
  • Page 8: Mfp Options

    Product Support Guide Model D104/D106 Item Machine Code Call Out Remarks 1-Bin Tray D426 [12] One of the following 4 choices: [10] Shift Tray D388 [11] only, [11] only, [12] only, or [11] and [12] Internal Finisher D429 [10] Punch unit: 2/3 holes...
  • Page 9: Installation Requirements

    Product Support Guide Model D104/D106 Installation Installation Requirements Temperature Range: 10° C to 32° C (50° F to 89.6° F) Humidity Range: 15% to 80% RH Ambient Illumination: Less than 1,500 lux (do not expose to direct sunlight) Ventilation: 3 times/hr/person Ambient Dust: Less than 0.075 mg/m...
  • Page 10: Power Consumption

    Product Support Guide D104/D106 Power Consumption / Noise Emission Power Consumption US/EU Wattage Recovery Time Shift Time 1500 watts 5118.2 Max Power 1680 watts 5459.4 540 watts 1842.5 Operating Power 540watts 1842.5 120 watts 409.4 Ready Mode 119 watts 406.0 250 watts 853.0...
  • Page 11: Installation Times

    Product Support Guide D104/D106 Ozone/ Dust / Styrene / TVOC / Benzene Emission Level (Target) *Please note these are targeted value only. Please refer to “Product Environment Information” for actual data. Full Color (mg/ h) Monochrome (mg/h) Ozone Emission Stand by + Copying 3.0 mg/h or less...
  • Page 12 Product Support Guide D104/D106 Parts / Special Tools / Maintenance PM/EM Parts / Yields D106/D106 Mainframe Unique/Common U: Unique for this model C: Common with listed model Unique or Q’ty/ Part Number Description PM Interval Unit Common PM Parts D0392030...
  • Page 13 Product Support Guide D104/D106 Additional Yield Information 1P/J 2P/J (Target) 3p/j PCU - K 37k (62%) 60k (100%) 60k (100%) PCU – CMY 36k (60%) 60k (100%) 60k (100%) Developer Unit – K 240k (71%) 240k (100%) 240k (100%) Developer Unit – CMY...
  • Page 14: Special Tools

    C (General) B6795100 Plug - IEEE1284 Type C C (General) A1849501 Optics Adjustment Tool (2pcs/set) C (General) Ricoh System Information Tool (Support Tool Version 2) Basic version C (General) Mail version Rlog tool (for use with GW controller) NOTE 1: Loop-back Connector –...
  • Page 15 Product Support Guide D104/D106 Specifications / Documentation Mainframe Configuration: Desk Top Original scanning: One-dimensional solid scanning through CCD Copy process: Dry electrostatic transfer system Development: Dry two-component magnetic brush development system Fusing: New Color QSU (Quick Start up) Original Type:...
  • Page 16 Product Support Guide D104/D106 Mainframe Bypass Tray A3 SEF, B4 SEF, A4 LEF/SEF, Feed B5 SEF/LEF, A5 LEF/SEF, A6 SEF, B6 SEF C5 SEF/LEF, C6 LEF, 110mmx210mm(DL Env) SEF 11”x17”(DLT) SEF, 8 ½”x14” (LG) SEF, 8 ½”x13” (Foolscap) SEF, 8 ½”x11” (LT) LEF/SEF, 8¼”x14”...
  • Page 17 Product Support Guide D104/D106 Mainframe Zoom From 25% to 400% in 1% step Paper Feeding Standard 250sheets x 2trays Capacity: Bypass Tray: 100sheets (by 80g/m Option Paper Bank Unit: 500sheets x 2 trays, or paper)2oLB Paper Bank Unit: 500sheets x 1 tray Bond Max.
  • Page 18 Product Support Guide D104/D106 Copier Enhanced Features Remarks Image Density Auto Density Selection Manual 9 levels Color Mode Black & White mode Default Auto Color Selection (ACS) Full Color Single Color (Default: not indicated) Preset: 12 colors x4 Density (Default = Red),...
  • Page 19 Product Support Guide D104/D106 Copier Enhanced Features Remarks Paper Type Capability [Paper Type] Bypass Bypass Plain Paper (No Display Paper Type), Recycle Paper, Special Paper 1-3, Color Paper, Letterhead, Cardstock, Label Paper, Preprinted Paper, Bond Paper, Plain Paper Backside [Thickness]...
  • Page 20 Product Support Guide D104/D106 Copier Enhanced Features Remarks Margin Adjustment 1mm step (0-30mm) Default = Front page: 5mm left Back page: 5mm right Erase Center 1mm step (2-99mm) Default = 10mm Erase Border mm step (2-99mm) Default = 10mm Erase Center/Border...
  • Page 21 Product Support Guide D104/D106 Copier Enhanced Features Remarks Timer Settings Energy Saver Timer: Auto Off Timer (Sleep Mode) Yes (1 – 240 min ) Default 20 min Panel Off Timer Yes( 1- 240 min ) Default 20 min System Reset Timer Yes (10 –...
  • Page 22: Envelope Feeder Ef

    Product Support Guide D104/D106 Caster Table Type B Dimensions (WxDxH): 22.2” x 21.7” x 3.2” / 565 x 550 x 80mm Weight: Less than 16.5lbs / Less than 7.5kg Envelope Feeder EF3010 Paper Capacity: 250 sheets(A3,A4,A5,A6,B4,B5,B6,DLT,Legal(8.5x14),Foolscap(8.5x13) Letter98.5x11),GovernmentLG(8.25x13),F/GL(8x13),Eng Quatro(8x10) 150 sheets(A5SEF/A6SEF/B6SEF/HalfLetterSEF) Paper Size: A3, A4, A5, A6, B4, B5, B6, DLT(11x17), Legal(8.5x14),...
  • Page 23 Product Support Guide D104/D106 Internal Finisher Type C2550 Paper Size: 5 ½”x8 ½”LEF/SEF(HLT) – 11”x17” (DLT), 12”x18” B6 SEF - A3 SEF Paper Weight: 14-34lbs / 52-128g/m Stack Capacity: 500 sheets (A4 / 8 ½”x11” or larger) 250 sheets (B4 / 8 ½”x14” or larger)
  • Page 24 Product Support Guide D104/D106 Printer RM7035C-533MHz Std. 1 GB* (DDR-SDRAM(PC2100)) Hard Disk Std. 160GB* Drive Std. PCL5c, PCL6 Option Adobe PostScript3 Print 1200 x 1200 dpi / 1bit Resolution PCL5c 300 x 300 dpi (available only with B/W mode) Printing...
  • Page 25: General Specification

    Product Support Guide D104/D106 Scanner General Specification Optical Resolution: 100/200/300/400/600 dpi (Default = 200 dpi) Scan Speed (ARDF through put): BW: 41images/minute (A4/LET LEF / 200dpi) Color: 26 images/minute (A4/LET LEF / 200dpi) Auto scan size US model Contact 11”x17”(DLT) SEF, 8 ½”x14”(LG) SEF,...
  • Page 26: Scan To E-Mail

    Product Support Guide D104/D106 Scan to E-mail General Specification Requirement: SMTP (Mail Server) Gateway and TCP/IP SMTP authentication Authorization function: POP before SMTP authentication Resolution: 100dpi, 200dpi, 300dpi, 400dpi, 600dpi (Default 200) MAX E-mail address# in HDD: 2,000 addresses Register Group address in HDD: Max.
  • Page 27: Scan To Folder

    Product Support Guide D104/D106 Scan to Folder General Specification SMB (Server Message Block), FTP (File Transfer Protocol) Protocol Support: Client folder log-in (log-in name and password) Security: Encryption of log-in name and password during transmission 100dpi, 200dpi, 300dpi, 400dpi, 600dpi (Default 200) Resolution: Max.
  • Page 28 Product Support Guide D104/D106 Network TWAIN Driver General Specification Windows 2000, Server 2003, XP, Vista 100 – 1200dpi (Black and White / Grayscale) Resolution: 100 – 1200dpi (Full Color) Scan Mode: Standard / Photo / OCR / Filing Image Adjustment:...
  • Page 29 Product Support Guide D104/D106 General Specification Group dial: Standard: 100 groups Program: Standard: 100 numbers Redial: Standard Direct fax number entry: Standard Dual access: Standard User Code: Standard Page Counter Standard Auto reduction: Standard Wild cards: Standard Summer time (day light saving time):...
  • Page 30: Telephone Specification

    Product Support Guide D104/D106 Telephone Specification General Specification Handset / telephone: Option (For NA model only) Telephone connection: Standard Monitor speaker: Standard Automatic voice message: On hook dial: Standard Tone transmission: Standard Pause: Standard Pulse/tone selection: Standard Chain dialing: Reception mode selection:...
  • Page 31 Product Support Guide D104/D106 LAN Fax Basic General Specification Paper Size: Letter (Default for NA model), Legal, B5, A5 Resolution: -Super Fine (400 x 400 dpi) -Detail (200 x 200 dpi) *default -Standard (200 x 100 dpi) Gray Scale: -Off...
  • Page 32: Document Server

    Product Support Guide D104/D106 Document Server General Specification Items Capability HDD Capacity 60GB(Shared with other functions) HDD capacity for Document 8.75GB Maximum stored documents 2,000 documents Maximum pages per documents 1,000 pages Maximum pages of all stored documents 6,000 sheets...
  • Page 33 Product Support Guide D104/D106 MFP Supported Environments Windows Environments Type PCL5c PCL6 RPCS PostScript3 Windows 2000 Professional Server Advanced Server Datacenter Server Windows XP Professional Home Edition Windows Vista Starter Home Basic Home Premium Business Ultimate Enterprise Starter Home Basic...
  • Page 34: Point & Print

    Product Support Guide D104/D106 Point & Print Window OS Driver Server Client (Push to) PCL 5c/6 RPCS Vista Windows Server 2003 W2K Pro Vista Windows XP Professional W2K Pro Windows 2000 Professional, Server & Vista Advanced Server W2K Pro Vista...
  • Page 35: Unix Environment

    Windows 2000 / XP /Professional /Vista / 2008 / 7 NOTE 1: The difference between Ricoh NDPS Gateway and Novell generic NDPS gateway are as the following: Novell generic NDPS gateway cannot automatically set status of accessories. (You can set a status of accessories manually.) Novell generic NDPS gateway cannot display a status of accessories by bitmap.
  • Page 36: Printer Driver Specifications

    Product Support Guide D104/D106 Printer Driver Specifications PostScript3 Print Driver Features PCL5c/ 6 RPCS Windows Mac OS X 2000/XP/Vista/7 v.10.2 or later Send to Job Binding Send to Document Server Sample Print Locked Print Hold Print Stored Print Stored Print (Shared)
  • Page 37: Utility Software

    Product Support Guide D104/D106 Print Driver Features PCL5c/ 6 RPCS PostScript3 Encryption/Encoding Mirror Image Print Negative Image Print Edge to Edge Print Limitation setting Classification Code Y: supported N: not supported N/A: Not available Mac OS 8.6-9.2 is not supported 1: "Centering"...
  • Page 38 Product Support Guide D104/D106 Other MFP Support Information Not Applicable Counters User Tools / Counter Counter Print Start User Tools / Counter Arrow Down System Settings Arrow up until Administrator Tools OK Arrow up until Display / Print Counter Print...
  • Page 39 Product Support Guide D104/D106 Paper Recommended Throughput Material Paper Weight Paper Sheet Name Vendor Paper Type Setting g/m2 Source Mitsubishi Kagaku AquaAce Tick LT Waterproof Thick 1 Tra1/Bypass Media Mitsubishi Kagaku AquaAce Tick DLT Waterproof Thick 1 Tra1/Bypass Media SpringHill Digital Index White(15300)
  • Page 40: Special Paper

    Product Support Guide D104/D106 Non Recommended Throughput Material Refer to pages in the Operators Instructions Hardware Guide. Do not use any of the following kinds of paper or a fault might occur: • Aluminum Foil, Carbon paper, • Conductive paper •...
  • Page 41: Firmware Information

    Product Support Guide D104/D106 Firmware Information Firmware Firmware rfg number rfg number Firmware SD Card Firmware Type Version (SD Card) (Remote) ADF Document feeder 01.010.05 rfg046555 Engine Engine 1.06.03 rfg046556 rfg046492 01.00.00 rfg046557 rfg046552 01.00.00 rfg046558 rfg046553 Language Language 1.01...
  • Page 42: Contact Information

    Please be aware that once a model or series is out of production, the Field Service Manual, Technical Service Bulletins and Ricoh University should be referenced for the most current information. Check the TSC website and e-source. Ver.1.5...
  • Page 43 V1.4 - Page 3 - Data Overwrite Security Unit changed from Type I to Type H. V1.5 - Page 1 – Added “The D104/D106 series is replacing the D037/D038/D041 series”. Page 12 – Note 5 changed to add Target Yield of 240K.

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D106

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